<p>&nbsp;</p>
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<p class="wp-block-heading has-text-align-left">PaperCut integrates with most major <a href="https://www.papercut.com/discover/integrations-and-customizations/integrations/">payment gateways</a>, including PayPal and Blackboard. Additionally, your local PaperCut ASC partner (that's us!) has developed a popular selection of online payment gateways that seamlessly integrate into PaperCut MF/NG. Let's give you a tour of our WisePay integration.</p>
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<h2 class="wp-block-heading has-text-align-left"><strong>What is WisePay?</strong></h2>
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<p><!-- wp:paragraph -->WisePay is a secure online school payments service, allowing parents and guardians to make cashless payments to their school or college. WisePay was established in 2007 in Hampshire and is a leading supplier of flexible payment, booking and communication services for education. WisePay is a leading online payment service for schools in the UK. We are sure most of you with children have used similar services for your child to pay for lunch and school trips, well now you can use WisePay to top up a student’s PaperCut print and copy credit instead of buying a pizza slice and a Cornetto at the school canteen.</p>
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<p>&nbsp;</p>
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<h2 class="wp-block-heading has-text-align-left"><strong>Getting started</strong></h2>
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<p><!-- wp:paragraph -->The install is simple, a few presses of the “Next” button, and our PaperCut Payment Processer UI leaps into life (but not in Internet Explorer because devs hold grudges). The UI will ask you to enter some basic PaperCut information unique to your install (IP, Port, Auth token, etc.) and will also require information on your WisePay account, such as Product ID and a few other details.</p>
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<p><!-- wp:paragraph -->Once done, hit the test button, and you should be off and flying!</p>
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<p>&nbsp;</p>
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<h2 class="wp-block-heading has-text-align-left"><strong><a href="https://staging.selectec.com/wp-content/uploads/2024/06/wisepay_gateway_setup.png"><img class="alignnone size-full wp-image-132539" src="https://staging.selectec.com/wp-content/uploads/2024/06/wisepay_gateway_setup.png" alt="" width="1197" height="478" /></a></strong></h2>
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<h2 class="wp-block-heading has-text-align-left"><strong>What do you need to know?</strong></h2>
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<li>Initial installation kick starts a 40-day trial</li>
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<li>Trial extensions and NFRs are available</li>
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<li>PDF manual available for installers to prepare for installation, and a built-in manual</li>
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<li>You can easily search transactions</li>
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<li>Windows, Mac and Linux support</li>
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<li>Oh, and yes, the UI has a dark mode option</li>
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<p>&nbsp;</p>
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<h2 class="wp-block-heading has-text-align-left"><strong>Licensing FAQ:</strong></h2>
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<h3 class="wp-block-heading has-text-align-left"><strong>What do I get with the WisePay payment gateway?</strong></h3>
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<p><!-- wp:paragraph -->You get an installer, manual and support. The product comes with one year of support built in.</p>
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<h3 class="wp-block-heading has-text-align-left"><strong>What if I need more than a year's support?</strong></h3>
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<p><!-- wp:paragraph -->If, for example, you require three years of support, you buy the payment gateway and two years of support. The maximum support term we offer is three years.</p>
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<h3 class="wp-block-heading has-text-align-left"><strong>What if I need five years of support?</strong></h3>
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<p><!-- wp:paragraph -->Good question. It's not a lack of faith in our product that stops us from selling support for longer periods.</p>
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<p><!-- wp:paragraph -->Our product connects to two different services (PaperCut and WisePay). Either company may change, EOL, or close off API access. Payment providers (like WisePay, PayPal, Pay360, ParentPay etc) must comply with financial regulations, including introducing new regulations, which could mean significant changes.</p>
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<p><!-- wp:paragraph -->These companies usually give years of advanced notice of these changes to allow third parties to update any code. But we have to be realistic; this could mean that what we have built today may not work with future versions. This could lead to what we've built today not working in the future and we need to start again (which we can/will); this is nothing to be worried about. In our decades of building software, this has only happened 1-2 times, but we must be realistic.</p>
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<h3 class="wp-block-heading has-text-align-left"><strong>What happens if support expires?</strong></h3>
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<p><!-- wp:paragraph -->The gateway will only process payments if it has valid support. You can retry missed payments once the product is licensed again.</p>
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<h3 class="wp-block-heading has-text-align-left"><strong>How will I know support has lapsed?</strong></h3>
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<p><!-- wp:paragraph -->We endeavour to give our partners 90 days' notice of a customer support contract ending. This should give you plenty of time to raise a PO, etc. The UI will also show any license warnings.</p>
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<h3 class="wp-block-heading has-text-align-left"><strong>Ain't nobody got time for That!</strong></h3>
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<p><!-- wp:paragraph -->While we have designed it to be easy to install, we also understand you don't always have time. The good news is we can offer a comprehensive remote installation service with each gateway.</p>
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<p>&nbsp;</p>
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<h3 class="wp-block-heading has-text-align-left"><strong>Sounds good - How do I get started?</strong></h3>
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<h4 class="wp-block-heading has-text-align-left">Reach out to your friendly neighbourhood account manager, <a href="https://staging.selectec.com/contact/">give us a call</a> or chuck an email over to <a href="mailto:sales@selectec.com">sales@selectec.com</a></h4>
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<h4 class="wp-block-heading has-text-align-left">As a reminder, our talented Technical Services team often get requests (typically to assist with winning a tender) if PaperCut supports certain payment providers...</h4>
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<p><!-- wp:paragraph -->The answer is often a firm yes, but if not, we are more than happy to take a look. Every payment gateway we have made to date has been born out of customer requirements. So if you need something made, <a href="https://staging.selectec.com/contact/">get in touch</a> and let's talk it over.</p>
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