{"_widget":{"name":"grid-stack","data":{"width":"1-5","align":"left","breakpoint":"m","alternate":true,"gutter":false,"gutter_vertical":"default","divider":false,"panel":true,"content_align":true,"animation_media":"slide","animation_content":"slide","media":true,"image_width":"auto","image_height":"auto","media_border":"none","media_overlay":"none","overlay_animation":"fade","media_animation":"none","title":true,"content":true,"social_buttons":false,"title_size":"h2","text_align":"left","link":false,"link_style":"primary-large","link_text":"","badge":false,"badge_style":"success","badge_position":"panel","link_target":false,"class":""}},"items":[{"media":"\/wp-content\/uploads\/2015\/11\/bulb.gif","options":{"media":{"width":90,"height":95}},"title":"Pre-Sales help","content":"<p>\nOur services range from simply testing a client\u2019s card and recommending a suitable reader all the way to help with full implementation planning. We can also provide assistance with tenders and other documentation to get you considered for an opportunity. We encourage our partners to involve us early in the tender process so we can make sure the end client gets the correct information (this often saves trouble down the road).    \n<\/p>\n<p>\nInternally we crowd-source the tender replies, so everyone gets involved and this leads to greater understanding across our teams and to better answers for you. The goal of the pre-sales process is to provide absolute clarity to you and your customer about the potential solution.    \n<\/p>\nSomething missing? A bespoke <a href=\"\/select\/integration\/\">development service<\/a> allows us to create a solution tailor-made for your customer. Talk to our pre-sales team early to see how we can connect client systems.","badge":"","email":"","location":"","hg":"","facebook":""},{"media":"\/wp-content\/uploads\/2015\/11\/tools.gif","options":{"media":{"width":91,"height":83}},"title":"The Hands On Approach","content":"<p> We can offer an extra pair of hands for large or complex <a href=\"\/select\/install-configuration\/\">installs<\/a>, offering on-demand additional expertise when needed, whether for a new install or advice on improving existing solutions and processes. The intention is to reduce costs, secure documents, help people work smarter and continually keep client expectations managed.\n<\/p>\n","badge":"","email":"","location":"","hg":"","facebook":""},{"media":"\/wp-content\/uploads\/2015\/11\/support.gif","options":{"media":{"width":65,"height":82}},"title":"Post Sales Technical Help","link":"","content":"We offer technical support through numerous different channels including telephone, email and remote sessions. Our response time is regularly monitored and benchmarked against other companies and strict SLAs enable us to keep reseller satisfaction high. Expect action within hours with our industry-leading dedicated customer service software & support ticket systems.","hg":"","facebook":"","email":"","badge":""}],"_fields":[{"name":"badge","type":"text","label":"TEST","core":true},{"name":"email","type":"text","label":"sales@selectec.co.uk","core":true}]}