INSERT INTO `jb_posts` VALUES
(4114, 28, '2018-11-06 16:17:49', '2018-11-06 16:17:49', 'Epson have been busy developing their own Epson PaperCut embedded application for their EOP-Compatible MFPs. Epson''s integration with PaperCut MF combines low running costs, high reliability, and reduced intervention and environmental impact of Epson devices, with the ability to control and manage print volumes to reduce operational expenses.\n\nThe application is fully certified by PaperCut and will be released Q1 2016.\n\nWhen fully released it will appear on the PaperCut reseller portal for quoting purposes. Epson have provided their own embedded software installation wizard and documentation.\n<h3>Compatible with Epson Open Platform</h3>\nEpson Open Platform (EOP) makes our revolutionary multi-function printers (MFPs) fully flexible and customisable, enabling them to adapt to meet specific and changing customer requirements as business goals and enterprise IT systems evolve.\n<h3>Supported devices include:</h3>\nWF-R5690DTWF, WF-M5690DWF, WF-5690DWF, WF-6590DWF, WF-8590DWF, WF-R8590DTWF, WF-8590D3TWFC, WF-R8590D3TWFC\n\nFor more information concerning the embedded application please get in touch with your Account Manager.\n\n<hr />\n\nUpdate - 17/03/16. PaperCut v16.0 is released and the <a href="http://www.papercut.com/tour/embedded/epson/" target="_blank" rel="noopener">Epson solution</a> is officially available.\n\n&nbsp;', 'Epson PaperCut', '', 'inherit', 'closed', 'closed', '', '1839-autosave-v1', '', '', '2018-11-06 16:17:49', '2018-11-06 16:17:49', '', 1839, 'http://staging.selectec.com/1839-autosave-v1/', 0, 'revision', '', 0),
(4116, 28, '2017-11-16 11:51:52', '2017-11-16 11:51:52', 'Epson have been busy developing their own Epson PaperCut embedded application for their EOP-Compatible MFPs. Epson''s integration with PaperCut MF combines low running costs, high reliability, and reduced intervention and environmental impact of Epson devices, with the ability to control and manage print volumes to reduce operational expenses.\r\n\r\nThe application is fully certified by PaperCut and will be released Q1 2016.\r\n\r\nWhen fully released it will appear on the PaperCut reseller portal for quoting purposes. Epson have provided their own embedded software installation wizard and documentation.\r\n<h3>Compatible with Epson Open Platform</h3>\r\nEpson Open Platform (EOP) makes our revolutionary multi-function printers (MFPs) fully flexible and customisable, enabling them to adapt to meet specific and changing customer requirements as business goals and enterprise IT systems evolve.\r\n<h3>Supported devices include:</h3>\r\nWF-R5690DTWF, WF-M5690DWF, WF-5690DWF, WF-6590DWF, WF-8590DWF, WF-R8590DTWF, WF-8590D3TWFC, WF-R8590D3TWFC\r\n\r\nFor more information concerning the embedded application please get in touch with your Account Manager.\r\n\r\n<hr />\r\n\r\nUpdate - 17/03/16. PaperCut v16.0 is released and the <a href="http://www.papercut.com/tour/embedded/epson/" target="_blank" rel="noopener">Epson solution</a> is officially available.\r\n\r\n&nbsp;', 'Epson Embedded for PaperCut', '', 'inherit', 'closed', 'closed', '', '1839-revision-v1', '', '', '2017-11-16 11:51:52', '2017-11-16 11:51:52', '', 1839, 'http://staging.selectec.com/1839-revision-v1/', 0, 'revision', '', 0),
(4117, 28, '2017-11-20 09:26:59', '2017-11-20 09:26:59', 'The dedicated and talented Foldr development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> have been busy ticking items off their feature request board and generally making the Foldr appliance even more robust and feature rich along with some Foldr v4 Updates.\n\nWe’re excited about these upgrades and can''t wait to start talking to our partners about them. The bit we really like is a lot of these features came about by listening to feedback from the existing user base, this shows the commitment the team behind Foldr have to their customer. Foldr HQ welcome your feedback, so if you have any questions or suggestions get in touch with us.\n\nIn this article, we’ll provide an overview of these with plenty of links below to help you find out more if needed.\n<h3>Shiny new toys:</h3>\n[widgetkit id="73" name="blog - Foldr v4 Updates for September"]\n<h3>Extra polish for existing features:</h3>\n<ul>\n 	<li>Backend improvements to Foldr Search.</li>\n 	<li>Improves the behaviour of the Search interface. The search box will no longer lose focus as results are retrieved.</li>\n 	<li>Improves the behaviour of the Home / My Files and Shared with Me buttons in the web app.   Clicking on an active tab will take you to the root of that particular view.</li>\n 	<li>Improves the behaviour of the web app’s idle timeout and signing out when you have multiple browser tabs open.</li>\n 	<li>When creating a new Microsoft Office or G Suite file using the + menu in the web app, the user is now immediately prompted for the file name, rather than use ‘New Document’ etc.</li>\n 	<li>All underlying operating system, security updates and other associated packages updated to the latest available release.</li>\n</ul>\nAll this, plus some pesky bugs were squashed to make life better for most folks.\n\nFoldr represents a significant growth opportunity for resellers by expanding their portfolio and increasing their reach across vertical markets. Let us give you a tour.\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>', 'Foldr v4 Updates for September', '', 'inherit', 'closed', 'closed', '', '4004-autosave-v1', '', '', '2017-11-20 09:26:59', '2017-11-20 09:26:59', '', 4004, 'http://staging.selectec.com/4004-autosave-v1/', 0, 'revision', '', 0),
(4118, 28, '2017-11-20 09:27:15', '2017-11-20 09:27:15', 'The dedicated and talented Foldr development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> have been busy ticking items off their feature request board and generally making the Foldr appliance even more robust and feature rich along with some Foldr v4 Updates.\r\n\r\nWe’re excited about these upgrades and can''t wait to start talking to our partners about them. The bit we really like is a lot of these features came about by listening to feedback from the existing user base, this shows the commitment the team behind Foldr have to their customer. Foldr HQ welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n\r\nIn this article, we’ll provide an overview of these with plenty of links below to help you find out more if needed.\r\n<h3>Shiny new toys:</h3>\r\n[widgetkit id="73" name="blog - Foldr v4 Updates for September"]\r\n<h3>Extra polish for existing features:</h3>\r\n<ul>\r\n 	<li>Backend improvements to Foldr Search.</li>\r\n 	<li>Improves the behaviour of the Search interface. The search box will no longer lose focus as results are retrieved.</li>\r\n 	<li>Improves the behaviour of the Home / My Files and Shared with Me buttons in the web app.   Clicking on an active tab will take you to the root of that particular view.</li>\r\n 	<li>Improves the behaviour of the web app’s idle timeout and signing out when you have multiple browser tabs open.</li>\r\n 	<li>When creating a new Microsoft Office or G Suite file using the + menu in the web app, the user is now immediately prompted for the file name, rather than use ‘New Document’ etc.</li>\r\n 	<li>All underlying operating system, security updates and other associated packages updated to the latest available release.</li>\r\n</ul>\r\nAll this, plus some pesky bugs were squashed to make life better for most folks.\r\n\r\nFoldr represents a significant growth opportunity for resellers by expanding their portfolio and increasing their reach across vertical markets. Let us give you a tour.\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>', 'Foldr v4 Updates for September', '', 'inherit', 'closed', 'closed', '', '4004-revision-v1', '', '', '2017-11-20 09:27:15', '2017-11-20 09:27:15', '', 4004, 'http://staging.selectec.com/4004-revision-v1/', 0, 'revision', '', 0),
(4119, 28, '2017-11-20 09:34:47', '2017-11-20 09:34:47', 'Made for companies that sell, service, and support technology, <a href="https://www.connectwise.com/">ConnectWise</a> is the leading business management platform. Today, more than 90,000 users and 6,000 businesses rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.\n\nWe have developed an application that utilises ConnectWise’s API to import the usage information from PaperCut into ConnectWise so everything you need to bill your client is in one place.', 'ConnectWise - PaperCut Integration', '', 'inherit', 'closed', 'closed', '', '614-autosave-v1', '', '', '2017-11-20 09:34:47', '2017-11-20 09:34:47', '', 614, 'http://staging.selectec.com/614-autosave-v1/', 0, 'revision', '', 0),
(4120, 28, '2017-11-20 09:34:50', '2017-11-20 09:34:50', 'Made for companies that sell, service, and support technology, <a href="https://www.connectwise.com/">ConnectWise</a> is the leading business management platform. Today, more than 90,000 users and 6,000 businesses rely on ConnectWise to achieve greater accountability, operational efficiency and profitability.\r\n\r\nWe have developed an application that utilises ConnectWise’s API to import the usage information from PaperCut into ConnectWise so everything you need to bill your client is in one place.', 'ConnectWise - PaperCut Integration', '', 'inherit', 'closed', 'closed', '', '614-revision-v1', '', '', '2017-11-20 09:34:50', '2017-11-20 09:34:50', '', 614, 'http://staging.selectec.com/614-revision-v1/', 0, 'revision', '', 0),
(4122, 28, '2017-11-20 10:08:42', '2017-11-20 10:08:42', 'A lot can happen to a print job as it finds it''s way from client to server and then to a paper tray on a device. Even before you throw in a world class print management solution such as <a href="/products/papercut/">PaperCut</a>, Linux to Windows printing Gremlins gremlins can hijack a print job and cause merry hell.\r\n<h3>Printing to Windows servers from Linux using LPR</h3>\r\nIn the following example our problem is printing from Linux via LPR to a Windows based virtual print queue is causing some print jobs to go missing. The jobs go to a central find-me virtual queue, and the MFD''s are set up to look at this queue so they can release jobs, nothing unusual here. In this scenario, the stand out part of the setup that may cause issues is the cross-platform printing. Not impossible but not without its niggles.\r\n\r\nIn situations like this, a lot of thoughts will run through the heads of our support team. Jobs going missing is not by design and more than likely our first idea is to suggest (in the nicest of ways) that it''s nothing to do with PaperCut. It just so happens PaperCut is the release mechanism for these jobs, and it highlights the problem. It''s not that we are overly precious about products we sell and support, but sometimes we have to go back a step and eliminate the basics first.\r\n<h3>Step one - Rule out PaperCut (hopefully)</h3>\r\nAnyone that has ever sent us a printing problem support ticket will know that getting PaperCut to <a href="http://www.papercut.com/kb/Main/DeleteAPrinterInPaperCutNG" target="_blank" rel="noopener noreferrer">ignore</a> a queue or turning off the PaperCut print provider service (the bit that does all the ugly behind the scenes tracking) is a great test to help work out where the issue is. If it is still a problem without PaperCut owning the job, then the problem could well be network, driver or device related.\r\n\r\nIn our example above we have Linux to Windows printing and "some" (not all) jobs going missing. It would be much nicer from a support POV if all jobs went missing the "some" part is the sort of thing that makes it tricky. As it only impacts some jobs, we would need to delve into some logs or ask for them if not already provided.\r\n\r\nFor strange print problems like this the minimum information we would want is as follows:\r\nHave PaperCut debug logs, The two places to enable debug are the <a href="http://www.PaperCut.com/kb/Main/HowToEnableDebugInNG" target="_blank" rel="noopener noreferrer">PaperCut Application Server</a> and <a href="http://www.PaperCut.com/kb/Main/HowToEnableDebugInThePrintProvider" target="_blank" rel="noopener noreferrer">PaperCut Print Provider</a>.\r\n\r\nWith debugging on it makes the PaperCut logs include more details that may shine a light on the problem. If it is a rare problem, then you may need to increase the amount of logs PaperCut captures. By default, modern versions of PaperCut keep up to 2048MB of log files and splits them up into 40 files roughly 50MB in size. You can see these in this folder:\r\nC:\\Program Files\\PaperCut MF\\server\\logs\r\n<div class="well well-lg"><strong>Top Tips</strong>\r\nBe sure to use <a href="https://notepad-plus-plus.org/" target="_blank" rel="noopener noreferrer">Notepad ++</a> to open them, other editors are available, such as: <a href="https://www.sublimetext.com/" target="_blank" rel="noopener noreferrer">Sublime</a>, <a href="https://atom.io/" target="_blank" rel="noopener noreferrer">Atom</a>, <a href="https://en.wikipedia.org/wiki/TextEdit" target="_blank" rel="noopener noreferrer">Textedit</a>, <a href="http://www.barebones.com/products/TextWrangler/" target="_blank" rel="noopener noreferrer">TextWrangler</a>, <a href="https://www.baremetalsoft.com/baretail/" target="_blank" rel="noopener noreferrer">Baretail</a>.You can increase the size of the logs via the Admin UI under Options / Advanced, if it is a busy site and a rare issue this is well worth doing so the problem is captured in the logs and not rotated out.</div>\r\n<h3>Grab OS logs</h3>\r\nThere is also value in obtaining the Operating Systems print logs as well. By default, print jobs on Windows Server are not logged in the Windows Event Viewer. Why this is, I have no idea, but it can be useful when troubleshooting.\r\nOn Windows Server 2008/2012 you need to go to Event Viewer. Then click Applications and Service Logs, then find print services under Microsoft --&gt; Windows once there click Operational and enable log. It is well worth creating a custom view and allowing all the options to be recorded.\r\nWith all of the logs above and some details around the date/time/user/print job name etc. of the support issue, we are onto a good start. These extra details assist us when looking through log files.\r\n<h3>What to look for?</h3>\r\nOn checking any logs, you can take a look at the very top of the server.log and will see some interesting data (example below).\r\n<pre class="">017-02-09 11:54:07,956 INFO AppServer:166 - Starting application server version: 16.4 (Build 39158), Edition: MF, Platform: Microsoft Windows Server 2016 Standard - 10.0 64-bit [runtime: 1.8.0_92-b14 (amd64)], User: SYSTEM [WrapperSimpleAppMain]\r\n2017-02-09 11:54:08,003 INFO AppServer:180 - System details - max memory: 1,820.5 MB, processors: 2, database: Derby, home: "C:\\Program Files\\PaperCut MF\\server", free space: 187,740.3 MB, hostname: PAPERCUT, IP addresses: [10.51.1.69, 10.66.66.2, fe80:0:0:0:5946:6f7:7959:13d0%eth1, fe80:0:0:0:c5bb:6897:4b3b:9065%eth2] (Primary: 10.66.66.2), Server ID: 9ae36005-cb29-4b18-80ea-18f669a8c3d4, time-zone: Europe/London, calendar: GregorianCalendar, locale: en_GB, encoding: windows-1252 [WrapperSimpleAppMain]\r\n</pre>\r\nThis tells us some important information about the setup such as version (and build), server spec, database type etc. We then use various tools to filter out the noise and check for anything obvious such as:\r\n<ul>\r\n 	<li>Under spec server (low memory or only 1 cpu core etc)</li>\r\n 	<li>Are they running an old OS or version of PaperCut?</li>\r\n 	<li>Time-stamps  in the logs out of order</li>\r\n 	<li>Errors and warning codes</li>\r\n</ul>\r\n<h3>What is the issue?</h3>\r\nIn this example, the stand out problem from the logs was the following repeated line:\r\n<strong><em>PaperCut TCP/IP Port has detected that job (number) on printer "Find-me-virtual" has been resumed</em> <em>outside of PaperCut''s control</em><em>. Printing of this job will be prevented</em></strong>.\r\nThis message also appears within the PaperCut Admin UI to assist in identifying problems easily.\r\nThis message tells us they are using a PaperCut TCP/IP Port and gives us the name of the queue. PaperCut has reported that something (or someone) has tried to gain control over the print job and because of this PaperCut has removed the job from the queue. It could be that a user has sufficient rights on the print queue to attempt to resume the print jobs paused in the queue. It may also be a 3rd party application such as another print management service tried to take control of the job. In this example, we are going for a different option that is causing random jobs to go missing.\r\n<h3>PaperCut LPD to the rescue</h3>\r\n<img class="size-full wp-image-3405 alignright" src="https://staging.selectec.com/wp-content/uploads/2017/02/LPD_install.png" alt="" width="385" height="299" />After checking some details, we learn the customer is using the built in Windows LPD service to handle the print jobs. Using the Windows LPD service is not unusual in customers running Enterprise Linux systems that generate print jobs. LPD setups can get upset when features such as secure print release and virtual find-me queues are used.\r\n\r\nThe PaperCut Dev team developed their own LPD service to work around these idiosyncrasies, and you can read more and download it <a href="http://www.PaperCut.com/kb/Main/PaperCutLPDService">here</a>.\r\n\r\nThe Windows LPD service has not changed much <a href="https://technet.microsoft.com/en-us/library/hh831468(v=ws.11).aspx">over the years</a> which is why PaperCut created their own that is updated and supported when needed.\r\n\r\nRunning the PaperCut LPD version should solve the problem of PaperCut deleting these jobs.\r\nWe would also suggest that the virtual queue be set up to use LPT1 or a Nul port instead of using the PaperCut TCP/IP port. No print jobs should ever print from the Virtual find-me queue and the PaperCut port was designed for use with hardware checking and its just needed on the target printer queue in that instance.\r\nSome useful links for reference:\r\n<ul>\r\n 	<li><a href="http://www.PaperCut.com/kb/Main/PrintQueueSetUpOnWindows">http://www.PaperCut.com/kb/Main/PrintQueueSetUpOnWindows\r\n</a></li>\r\n 	<li><a href="http://www.PaperCut.com/kb/Main/PaperCutLPDService">http://www.PaperCut.com/kb/Main/PaperCutLPDService</a></li>\r\n 	<li><a href="http://www.PaperCut.com/kb/Main/AttemptedToBeUnpaused">http://www.PaperCut.com/kb/Main/AttemptedToBeUnpaused</a></li>\r\n</ul>\r\nDepending on the results of printing without PaperCut we would have also looked into the driver to see if printing using another driver or to another device brand worked ok. With any troubleshooting it is often about finding out as many facts as possible, the more context we receive, the better we can assist with fixing.\r\n\r\nAs always, if you run into problems then <a href="/contact/">get in touch</a>.', 'Linux to Windows printing Gremlins', '', 'inherit', 'closed', 'closed', '', '3150-revision-v1', '', '', '2017-11-20 10:08:42', '2017-11-20 10:08:42', '', 3150, 'http://staging.selectec.com/3150-revision-v1/', 0, 'revision', '', 0),
(4123, 21, '2017-11-02 17:04:13', '2017-11-02 17:04:13', '<h2>Why does Selectec only sell via the indirect channel?</h2>\r\nOne of the core strategies at Selectec is that we only sell via our indirect channel partners, because we believe that they are best placed to understand the wider needs of the end customers, and work with us to deliver the right solution.\r\nOur structure is focused on enabling our channel partners to sell, implement and manage MPS solutions, by providing pre-sales, technical and consulting services, which support our channel partners throughout the customer engagement.\r\n\r\nThe channel managers at Selectec are charged with identifying opportunities to help our channel partners increase the revenue and margin they create from every MFD sale.\r\nWorking in conjunction with our channel managers, is a team of technical and support experts that have in-depth knowledge of a wide range of business sector processes. This knowledge brings a high level of value to our channel partners and the end customers, through our select+ consulting and configuration services, to design bespoke process solutions and integrations for the end customer.\r\nSelectec’s relationships work on a global base, including the UK, Europe, Middle East and Africa, Australia, and across a number of leading technologies, such as <a href="https://staging.selectec.com/products/papercut/">PaperCut MF</a>, <a href="https://staging.selectec.com/products/foldr/">Foldr</a> and <a href="https://staging.selectec.com/products/kpax/">KPAX Manage</a>.\r\n\r\n<strong>So what’s your role?</strong>\r\nIf you’re an MFD reseller, we provide the full toolkit of resources to help you deliver the best MPS solution to your end customers and increase your revenue.\r\nIf you’re an end user, there are many options to make your print and scanning activities more effective, integrated and provide more value, while also reducing costs. So, speak with your MFD reseller about the solutions from Selectec.\r\n\r\n<a href="https://www.youtube.com/watch?v=RaBgOBa495U" target="_blank" rel="noopener">Hear</a> from our Sales Director, Stephen Hart, why our channel partner only sales strategy is important.', 'Selectec & Indirect Channel Sales', '', 'publish', 'closed', 'closed', '', 'indirect-channel-sales', '', '', '2018-02-06 12:51:17', '2018-02-06 12:51:17', '', 0, 'http://staging.selectec.com/?p=4123', 105, 'post', '', 0),
(4130, 8, '2017-11-20 17:02:36', '2017-11-20 17:02:36', '<h2>Why does Selectec only sell via the indirect channel?</h2>\r\nOne of the core strategies at Selectec is that we only sell via our indirect channel partners, because we believe that they are best placed to understand the wider needs of the end customers, and work with us to deliver the right solution.\r\nOur structure is focused on enabling our channel partners to sell, implement and manage MPS solutions, by providing pre-sales, technical and consulting services, which support our channel partners throughout the customer engagement.\r\n\r\nThe channel managers at Selectec are charged with identifying opportunities to help our channel partners increase the revenue and margin they create from every MFD sale.\r\nWorking in conjunction with our channel managers, is a team of technical and support experts that have in-depth knowledge of a wide range of business sector processes. This knowledge brings a high level of value to our channel partners and the end customers, through our select+ consulting and configuration services, to design bespoke process solutions and integrations for the end customer.\r\nSelectec’s relationships work on a global base, including the UK, Europe, Middle East and Africa, Australia, and across a number of leading technologies, such as <a href="https://staging.selectec.com/products/papercut/">PaperCut MF</a>, <a href="https://staging.selectec.com/products/foldr/">Foldr</a> and <a href="https://staging.selectec.com/products/kpax/">KPAX Manage</a>.\r\n\r\n<strong>So what’s your role?</strong>\r\nIf you’re an MFD reseller, we provide the full toolkit of resources to help you deliver the best MPS solution to your end customers and increase your revenue.\r\nIf you’re an end user, there are many options to make your print and scanning activities more effective, integrated and provide more value, while also reducing costs. So, speak with your MFD reseller about the solutions from Selectec.\r\n\r\n<a href="https://www.youtube.com/watch?v=RaBgOBa495U" target="_blank" rel="noopener">Hear</a> from our Sales Director, Stephen Hart, why our channel partner only sales strategy is important.', 'Indirect Channel Sales', '', 'inherit', 'closed', 'closed', '', '4123-revision-v1', '', '', '2017-11-20 17:02:36', '2017-11-20 17:02:36', '', 4123, 'http://staging.selectec.com/4123-revision-v1/', 0, 'revision', '', 0),
(4131, 8, '2017-11-20 17:03:39', '2017-11-20 17:03:39', '<h2>Why does Selectec only sell via the indirect channel?</h2>\r\nOne of the core strategies at Selectec is that we only sell via our indirect channel partners, because we believe that they are best placed to understand the wider needs of the end customers, and work with us to deliver the right solution.\r\nOur structure is focused on enabling our channel partners to sell, implement and manage MPS solutions, by providing pre-sales, technical and consulting services, which support our channel partners throughout the customer engagement.\r\n\r\nThe channel managers at Selectec are charged with identifying opportunities to help our channel partners increase the revenue and margin they create from every MFD sale.\r\nWorking in conjunction with our channel managers, is a team of technical and support experts that have in-depth knowledge of a wide range of business sector processes. This knowledge brings a high level of value to our channel partners and the end customers, through our select+ consulting and configuration services, to design bespoke process solutions and integrations for the end customer.\r\nSelectec’s relationships work on a global base, including the UK, Europe, Middle East and Africa, Australia, and across a number of leading technologies, such as <a href="https://staging.selectec.com/products/papercut/">PaperCut MF</a>, <a href="https://staging.selectec.com/products/foldr/">Foldr</a> and <a href="https://staging.selectec.com/products/kpax/">KPAX Manage</a>.\r\n\r\n<strong>So what’s your role?</strong>\r\nIf you’re an MFD reseller, we provide the full toolkit of resources to help you deliver the best MPS solution to your end customers and increase your revenue.\r\nIf you’re an end user, there are many options to make your print and scanning activities more effective, integrated and provide more value, while also reducing costs. So, speak with your MFD reseller about the solutions from Selectec.\r\n\r\n<a href="https://www.youtube.com/watch?v=RaBgOBa495U" target="_blank" rel="noopener">Hear</a> from our Sales Director, Stephen Hart, why our channel partner only sales strategy is important.', 'Indirect Channel Sales', '', 'inherit', 'closed', 'closed', '', '4123-revision-v1', '', '', '2017-11-20 17:03:39', '2017-11-20 17:03:39', '', 4123, 'http://staging.selectec.com/4123-revision-v1/', 0, 'revision', '', 0),
(4132, 8, '2017-11-20 17:05:23', '2017-11-20 17:05:23', '<h2>Why does Selectec only sell via the indirect channel?</h2>\r\nOne of the core strategies at Selectec is that we only sell via our indirect channel partners, because we believe that they are best placed to understand the wider needs of the end customers, and work with us to deliver the right solution.\r\nOur structure is focused on enabling our channel partners to sell, implement and manage MPS solutions, by providing pre-sales, technical and consulting services, which support our channel partners throughout the customer engagement.\r\n\r\nThe channel managers at Selectec are charged with identifying opportunities to help our channel partners increase the revenue and margin they create from every MFD sale.\r\nWorking in conjunction with our channel managers, is a team of technical and support experts that have in-depth knowledge of a wide range of business sector processes. This knowledge brings a high level of value to our channel partners and the end customers, through our select+ consulting and configuration services, to design bespoke process solutions and integrations for the end customer.\r\nSelectec’s relationships work on a global base, including the UK, Europe, Middle East and Africa, Australia, and across a number of leading technologies, such as <a href="https://staging.selectec.com/products/papercut/">PaperCut MF</a>, <a href="https://staging.selectec.com/products/foldr/">Foldr</a> and <a href="https://staging.selectec.com/products/kpax/">KPAX Manage</a>.\r\n\r\n<strong>So what’s your role?</strong>\r\nIf you’re an MFD reseller, we provide the full toolkit of resources to help you deliver the best MPS solution to your end customers and increase your revenue.\r\nIf you’re an end user, there are many options to make your print and scanning activities more effective, integrated and provide more value, while also reducing costs. So, speak with your MFD reseller about the solutions from Selectec.\r\n\r\n<a href="https://www.youtube.com/watch?v=RaBgOBa495U" target="_blank" rel="noopener">Hear</a> from our Sales Director, Stephen Hart, why our channel partner only sales strategy is important.', 'Selectec & Indirect Channel Sales', '', 'inherit', 'closed', 'closed', '', '4123-revision-v1', '', '', '2017-11-20 17:05:23', '2017-11-20 17:05:23', '', 4123, 'http://staging.selectec.com/4123-revision-v1/', 0, 'revision', '', 0),
(4134, 8, '2017-11-20 17:09:13', '2017-11-20 17:09:13', '<h3>Selectec and PaperCut MF Sign Wider Distribution Agreement</h3>\r\nSelectec is delighted to announce that it has been <strong>appointed as an <a href="https://www.papercut.com/products/mf/buy/europe/">Authorised Solution Center</a> (ASC) for PaperCut MF Nordic Distribution.</strong>\r\n\r\nSelectec has decided to expand its activities in the EMEA (Europe, the Middle East and Africa) region. This new distribution agreement with PaperCut in Sweden, Norway, Denmark and Finland is the first step in the company’s five-year growth plan.\r\n\r\nPaul Weston, Founder and Managing Director of Selectec, said:\r\n<blockquote>"We have sold PaperCut in the UK for 10 years now and are delighted to become an Authorised Solution Center in the Nordic region. From the moment we got involved in the copier and printer market over 30 years ago, our priority was our relationship with our clients, partners, resellers and suppliers.\r\n\r\n“We pride ourselves on placing people at the heart of our business to ensure we deliver an excellent service. To be recognised as an ASC in additional territories is testament to the relationship we have built with PaperCut over the years."</blockquote>\r\nThe company’s ethos has proved successful and Selectec has enjoyed steady growth in recent years and wants to now build on this to expand in the EMEA region.\r\n\r\nStephen Hart, Sales Director at Selectec, said:\r\n<blockquote>“We want to capitalise on our success and establish ourselves by expanding into other regions throughout EMEA.\r\n\r\n“PaperCut is one of the key products we offer so this wider distribution agreement seemed like a logical first step.\r\n\r\n“We are looking forward to supplying more markets with the same high level of customer service and support that we pride ourselves on here in the UK."</blockquote>\r\nSelectec concentrates on supporting its channel partners instead of selling to the end users directly. They focus on supplying print and IT resellers with their own and high-quality third-party print management software. In doing so, they are helping their channel partners to sell more of their core products.\r\n\r\nJohn Sweeney, Head of Product &amp; Solutions Support Group at Toshiba Tec UK and one of Selectec’s channel partners, said:\r\n<blockquote>“We have worked with Selectec for over 5 years. With their support we have been able to satisfy our direct and indirect clients with an extremely quick turnaround time in the supply of software.\r\n\r\n“Their customer service is outstanding. The personal touch they offer, their flexibility and quick reaction time, comforts us in knowing that if things were to go wrong, the support is always there.”</blockquote>', 'Selectec and the Nordic Region', '', 'inherit', 'closed', 'closed', '', '3419-revision-v1', '', '', '2017-11-20 17:09:13', '2017-11-20 17:09:13', '', 3419, 'http://staging.selectec.com/3419-revision-v1/', 0, 'revision', '', 0),
(4135, 8, '2017-11-20 17:09:54', '2017-11-20 17:09:54', '<img class="alignright size-full wp-image-4040" src="https://staging.selectec.com/wp-content/uploads/2017/11/pgm_2017_logo.png" alt="" width="200" height="154" />\r\n\r\nMost PaperCut ASCs attended the PaperCut PGM meeting in Melbourne, Australia this month. This is an event, held every eighteen months, where the ASCs learn about PaperCut’s plans for the future, share ideas and experiences. PGM week is overflowing with strategy and direction, from product updates and roadmap plans to industry insights. It was a long way to go but a great time to swap ideas and bond with the global PaperCut family.\r\n\r\nWe sent three representatives this year and asked our channel and technical PGM attendees to write up their experience (after the jet lag had gone away).\r\n\r\n<em>Mike Barnard, Senior Pre-sales Manager</em>\r\n<blockquote>At the beginning of October, I had the pleasure of attending the PaperCut PGM in Melbourne Australia with my colleague Sian from our Channel Sales Team and Paul Weston our MD. This where a few members of staff from all the ASC’s get to meet up and discuss everything PaperCut. There is a lot of knowledge sharing done between the ASC’s as well as direct conversations with the developers that build PaperCut, very interesting to hear their visions on the product for the future. It is a full-on week and consists of many presentations and talks about the change in the marketplace, the way that manufacturers change their hardware and so how PaperCut changes to capture all of that.\r\n\r\nBeing a Pre-Sales techy person I am always keen to hear what is new as this is what can give us all the edge in winning a deal. We are all probably aware of Job Ticketing which should be launched in early 2018 (Not far away now), but one of the things that I am aware of having been in the industry for quite a few years is the change to how involved the MFD is now becoming in the whole business workflow. People want it to do so much more, scanning is becoming a much bigger requirement and I am glad to see that PaperCut are working hard on enhancing that capability within the software, so exciting times ahead.\r\n\r\nA great thing that we did was to brainstorm killer features that we would like to see in PaperCut and I think we gave the product teams something to think about. I attended a breakout session where we discussed Technical Certification, and this is changing quite soon where you will be able to obtain certification to different levels so that your potential customers will be able to see that your technical staff have the competence to deploy PaperCut in the more challenging environments and so that they get the most from the product.</blockquote>\r\n<em>Sian Thurston, Partner Manager</em>\r\n<blockquote>I was very excited to be able to attend the PaperCut 2017 PGM. My aim in being out there was to meet the team and understand more their ethos and where the company was going and to also meet with the other ASC around the world and share ideas and practices that worked in this industry.\r\n\r\nI already had an idea of their Ethos as they very kindly allowed me to bring my daughter with me and she was lucky enough to be hosted by various members of Papercut and their families. To me this highlights the importance of family and work-life balance, something I know Selectec is extremely passionate about and in my opinion, says a lot about a company and the values in their staff and it was good to see this was mirrored by papercut. We are all looking forward to the next PGM.</blockquote>\r\nAt PGM 2017, Selectec was presented with the ''<strong>Customer First</strong>'' Award in recognition <em>of delivering outstanding customer experience consistently and ensuring our partners and their customers are foremost in our thoughts</em>. The means a lot to our front of house teams, it was a collective effort and we will endeavour to keep this up as we continue to expand our PaperCut presence outside of the UK. Upon receiving the award Partner Manager, Sian said she was:\r\n<blockquote>Honoured to receive the award along with Mike and MD (Paul) on behalf of the fabulous <a href="https://staging.selectec.com/about/">crew</a> here at Selectec.</blockquote>\r\nCheck out our short gallery of the event below, we are already looking forward to PGM 2019 and have safely tucked the award in the vault along with the rest. Oh and yes, Sian did go to the <a href="http://www.officialhomeandawaytour.com.au/" target="_blank" rel="noopener">Home and Away</a> set....\r\n\r\n[widgetkit id="74" name="BLOG - PGM 2017"]\r\n\r\n<em>Please note: Sian does not drink as much as the photos suggest.</em>', 'PaperCut Global Meetup 2017', '', 'inherit', 'closed', 'closed', '', '4012-revision-v1', '', '', '2017-11-20 17:09:54', '2017-11-20 17:09:54', '', 4012, 'http://staging.selectec.com/4012-revision-v1/', 0, 'revision', '', 0),
(4136, 21, '2017-11-10 19:45:44', '2017-11-10 19:45:44', '<h2>How to modernise your physical data to enable digital transformation?</h2>\r\nDigital Transformation - <em>“</em><em>The use of digital technologies to enable innovation across business and social activities, rather than simply enhancing and supporting traditional methods</em><em>“, </em>is enabling large areas of business to become more efficient, compete on a global scale and win opportunities that were previously out of reach.\r\n\r\nThis is being enabled because new technology, new thinking and new processes that are transforming the use of data, are becoming commercially viable for organisations of all sizes.\r\n\r\nSome of the biggest changes are taking place in financial services, professional services and manufacturing sectors, and when you dig into the processes that form the core of these organisations, these exciting, new technologies, are working alongside more traditional methods of managing data.\r\n\r\nIf you look at the financial services sector, or accountancy and law practices, there is still a heavy use and reliance on the use of paper within processes. Whether it be to record client signatures for approval, or senior partner sign-off, the hardcopy world of business is still an important aspect of business.\r\n\r\nWith paper being involved in such critical stages of these processes, organisations like Selectec, are playing a key role in helping manage the relationship between physical and digital data as part of a client’s Digital Transformation programme.\r\n\r\nAnd when you look into these BAU (business as usual) paper based activities, it becomes clear that key components, such as the MPS devices, can be an easy starting point for Digital Transformation, because they are already a very familiar tool for employees, and a simple application of software by Selectec quickly integrates the paper copy data, into digital data, and creates a seamless process.\r\n\r\n<a href="https://www.youtube.com/watch?v=YEdpOk5Fp7A" target="_blank" rel="noopener">Hear</a> what our EMEA Channel Director, Ben McKean, has to say about the role of MPS in a Digital Transformation strategy.\r\n\r\n<iframe width="560" height="315" src="https://www.youtube.com/embed/YEdpOk5Fp7A?rel=0" frameborder="0" allowfullscreen="allowfullscreen"></iframe>', 'Enable Digital Transformation', '', 'publish', 'closed', 'closed', '', 'enable-digital-transformation', '', '', '2017-11-21 13:51:23', '2017-11-21 13:51:23', '', 0, 'http://staging.selectec.com/?p=4136', 104, 'post', '', 0),
(4138, 8, '2017-11-20 19:45:43', '2017-11-20 19:45:43', '<strong>How to </strong>modernise<strong> your physical data to enable digital transformation</strong>\r\n\r\nDigital Transformation - <em>“</em><em>The use of digital technologies to enable innovation across business and social activities, rather than simply enhancing and supporting traditional methods</em><em>“, </em>is enabling large areas of business to become more efficient, compete on a global scale and win opportunities that were previously out of reach.\r\n\r\nThis is being enabled because new technology, new thinking and new processes that are transforming the use of data, are becoming commercially viable for organisations of all sizes.\r\n\r\nSome of the biggest changes are taking place in financial services, professional services and manufacturing sectors, and when you dig into the processes that form the core of these organisations, these exciting, new technologies, are working alongside more traditional methods of managing data.\r\n\r\nIf you look at the financial services sector, or accountancy and law practices, there is still a heavy use and reliance on the use of paper within processes. Whether it be to record client signatures for approval, or senior partner sign-off, the hardcopy world of business is still an important aspect of business.\r\n\r\nWith paper being involved in such critical stages of these processes, organisations like Selectec, are playing a key role in helping manage the relationship between physical and digital data as part of a client’s Digital Transformation programme.\r\n\r\nAnd when you look into these BAU (business as usual) paper based activities, it becomes clear that key components, such as the MPS devices, can be an easy starting point for Digital Transformation, because they are already a very familiar tool for employees, and a simple application of software by Selectec quickly integrates the paper copy data, into digital data, and creates a seamless process.\r\n\r\n<a href="https://www.youtube.com/watch?v=YEdpOk5Fp7A" target="_blank" rel="noopener">Hear</a> what our EMEA Channel Director, Ben McKean, has to say about the role of MPS in a Digital Transformation strategy.\r\n\r\n<iframe width="560" height="315" src="https://www.youtube.com/embed/YEdpOk5Fp7A?rel=0" frameborder="0" allowfullscreen></iframe>', 'Enable Digital Transformation', '', 'inherit', 'closed', 'closed', '', '4136-revision-v1', '', '', '2017-11-20 19:45:43', '2017-11-20 19:45:43', '', 4136, 'http://staging.selectec.com/4136-revision-v1/', 0, 'revision', '', 0),
(4139, 8, '2017-11-20 19:47:34', '2017-11-20 19:47:34', '<h2>How to modernise your physical data to enable digital transformation?</h2>\r\nDigital Transformation - <em>“</em><em>The use of digital technologies to enable innovation across business and social activities, rather than simply enhancing and supporting traditional methods</em><em>“, </em>is enabling large areas of business to become more efficient, compete on a global scale and win opportunities that were previously out of reach.\r\n\r\nThis is being enabled because new technology, new thinking and new processes that are transforming the use of data, are becoming commercially viable for organisations of all sizes.\r\n\r\nSome of the biggest changes are taking place in financial services, professional services and manufacturing sectors, and when you dig into the processes that form the core of these organisations, these exciting, new technologies, are working alongside more traditional methods of managing data.\r\n\r\nIf you look at the financial services sector, or accountancy and law practices, there is still a heavy use and reliance on the use of paper within processes. Whether it be to record client signatures for approval, or senior partner sign-off, the hardcopy world of business is still an important aspect of business.\r\n\r\nWith paper being involved in such critical stages of these processes, organisations like Selectec, are playing a key role in helping manage the relationship between physical and digital data as part of a client’s Digital Transformation programme.\r\n\r\nAnd when you look into these BAU (business as usual) paper based activities, it becomes clear that key components, such as the MPS devices, can be an easy starting point for Digital Transformation, because they are already a very familiar tool for employees, and a simple application of software by Selectec quickly integrates the paper copy data, into digital data, and creates a seamless process.\r\n\r\n<a href="https://www.youtube.com/watch?v=YEdpOk5Fp7A" target="_blank" rel="noopener">Hear</a> what our EMEA Channel Director, Ben McKean, has to say about the role of MPS in a Digital Transformation strategy.\r\n\r\n<iframe width="560" height="315" src="https://www.youtube.com/embed/YEdpOk5Fp7A?rel=0" frameborder="0" allowfullscreen="allowfullscreen"></iframe>', 'Enable Digital Transformation', '', 'inherit', 'closed', 'closed', '', '4136-revision-v1', '', '', '2017-11-20 19:47:34', '2017-11-20 19:47:34', '', 4136, 'http://staging.selectec.com/4136-revision-v1/', 0, 'revision', '', 0),
(4140, 8, '2017-11-20 19:48:29', '2017-11-20 19:48:29', '<h2>How to modernise your physical data to enable digital transformation?</h2>\r\nDigital Transformation - <em>“</em><em>The use of digital technologies to enable innovation across business and social activities, rather than simply enhancing and supporting traditional methods</em><em>“, </em>is enabling large areas of business to become more efficient, compete on a global scale and win opportunities that were previously out of reach.\r\n\r\nThis is being enabled because new technology, new thinking and new processes that are transforming the use of data, are becoming commercially viable for organisations of all sizes.\r\n\r\nSome of the biggest changes are taking place in financial services, professional services and manufacturing sectors, and when you dig into the processes that form the core of these organisations, these exciting, new technologies, are working alongside more traditional methods of managing data.\r\n\r\nIf you look at the financial services sector, or accountancy and law practices, there is still a heavy use and reliance on the use of paper within processes. Whether it be to record client signatures for approval, or senior partner sign-off, the hardcopy world of business is still an important aspect of business.\r\n\r\nWith paper being involved in such critical stages of these processes, organisations like Selectec, are playing a key role in helping manage the relationship between physical and digital data as part of a client’s Digital Transformation programme.\r\n\r\nAnd when you look into these BAU (business as usual) paper based activities, it becomes clear that key components, such as the MPS devices, can be an easy starting point for Digital Transformation, because they are already a very familiar tool for employees, and a simple application of software by Selectec quickly integrates the paper copy data, into digital data, and creates a seamless process.\r\n\r\n<a href="https://www.youtube.com/watch?v=YEdpOk5Fp7A" target="_blank" rel="noopener">Hear</a> what our EMEA Channel Director, Ben McKean, has to say about the role of MPS in a Digital Transformation strategy.\r\n\r\n<iframe width="560" height="315" src="https://www.youtube.com/embed/YEdpOk5Fp7A?rel=0" frameborder="0" allowfullscreen="allowfullscreen"></iframe>', 'Enable Digital Transformation', '', 'inherit', 'closed', 'closed', '', '4136-revision-v1', '', '', '2017-11-20 19:48:29', '2017-11-20 19:48:29', '', 4136, 'http://staging.selectec.com/4136-revision-v1/', 0, 'revision', '', 0),
(4141, 18, '2017-12-01 09:30:32', '2017-12-01 09:30:32', 'A quick read of any IT or business focused publication, whether it’s online or print, and you’ll be able to read a number of articles that impress the importance of equipping your organisation, and that of your customers, to be ready to reap the benefits of Digital Transformation via our Professional Services.\r\n\r\nThere’s a lot of focus on Artificial Intelligence (AI), Internet of Things (IoT), FinTech, Industry 4.0 and a wide range of other technologies, designed to improve processes, engage employees and customers in better ways and satisfy the need for transactions to be completed quicker. Although many organisations will want to plan how they can implement and make best use of these new technologies, the investment required is often placing the reality of utilising these tools out of reach, until funds can be found and justified.\r\n\r\nThis is where Selectec’s consulting and customisation services can help.\r\nJust take a look at the end-to-end processes taking place in many organisations and you’ll notice that hardcopy data, such as legal agreements, sales contracts and employment documents, are still core to business as usual (BAU) processes. There are huge efficiencies to be found, and therefore savings and margins to be gained, by looking at a strategy that improves the process involving the printing and scanning activities, to deliver automation in the process of transforming hardcopy data into digital. And because many organisations have unique processes, our consultancy service is used to design, implement and support solutions that bring an increased level of efficiency, accuracy and data security to their operations.\r\n\r\nEnabling capabilities such as print cost management and client billing assignment, or scan direct to department folders using OCR technology, is a key focus for Selectec, and to this end, the services we offer are used to support our channel partners, in delivering bespoke solutions to their end customers. Solutions include bespoke software functionality, integration to wider business systems, such as payment services, finance, ERP and CRM, and links to common cloud and server based document management systems, such as Dropbox, Sharepoint and Google Suite.\r\n\r\nChannel partners can easily access this valuable resource, by speaking with their Selectec Channel Manager. End users can simply ask their MFD reseller to contact Selectec, to get the process started.\r\n\r\n<a href="https://www.youtube.com/watch?v=ScXIVZO37Ng" target="_blank" rel="noopener">Hear</a> more about the value of Selectec’s consulting and configuration services from our Pre-Sales Consultant, <a href="https://staging.selectec.com/team/graham/">Graham Foxwell</a>.', 'The Value of Professional Services', '', 'publish', 'closed', 'closed', '', 'value-professional-services', '', '', '2019-01-28 16:42:12', '2019-01-28 16:42:12', '', 0, 'http://staging.selectec.com/?p=4141', 103, 'post', '', 0),
(4144, 8, '2017-12-06 15:57:39', '2017-12-06 15:57:39', 'A quick read of any IT or business focused publication, whether it’s online or print, and you’ll be able to read a number of articles that impress the importance of equipping your organisation, and that of your customers, to be ready to reap the benefits of Digital Transformation.\n\nThere’s a lot of focus on Artificial Intelligence (AI), Internet of Things (IoT), FinTech, Industry 4.0 and a wide range of other technologies, designed to improve processes, engage employees and customers in better ways and satisfy the need for transactions to be completed quicker. Although many organisations will want to plan how they can implement and make best use of these new technologies, the investment required is often placing the reality of utilising these tools out of reach, until funds can be found and justified.\n\nThis is where Selectec’s consulting and customisation services can help.\nJust take a look at the end-to-end processes taking place in many organisations and you’ll notice that hardcopy data, such as legal agreements, sales contracts and employment documents, are still core to business as usual (BAU) processes. There are huge efficiencies to be found, and therefore savings and margins to be gained, by looking at a strategy that improves the process involving the printing and scanning activities, to deliver automation in the process of transforming hardcopy data into digital. And because many organisations have unique processes, our consultancy service is used to design, implement and support solutions that bring an increased level of efficiency, accuracy and data security to their operations.\n\nEnabling capabilities such as print cost management and client billing assignment, or scan direct to department folders using OCR technology, is a key focus for Selectec, and to this end, the services we offer are used to support our channel partners, in delivering bespoke solutions to their end customers. Solutions include bespoke software functionality, integration to wider business systems, such as payment services, finance, ERP and CRM, n and link to common cloud and server based document management systems, such as Dropbox, Sharepoint and Google Suite.\n\nChannel partners can easily access this valuable resource, by speaking with their Selectec Channel Manager. End users can simply ask their MFD reseller to contact Selectec, to get the process started.\n\n<a href="https://www.youtube.com/watch?v=ScXIVZO37Ng" target="_blank" rel="noopener">Hear</a> more about the value of Selectec’s consulting and configuration services from our Pre-Sales Consultant, <a href="https://staging.selectec.com/team/graham/">Graham Fowell</a>.', 'The Value of Professional Services', '', 'inherit', 'closed', 'closed', '', '4141-autosave-v1', '', '', '2017-12-06 15:57:39', '2017-12-06 15:57:39', '', 4141, 'http://staging.selectec.com/4141-autosave-v1/', 0, 'revision', '', 0);
INSERT INTO `jb_posts` VALUES
(4146, 17, '2017-12-05 09:35:19', '2017-12-05 09:35:19', 'The productive <a href="https://www.papercut.com/" target="_blank" rel="noopener">PaperCut</a> Dev team have been working tirelessly and have just released <a href="/products/papercut/">PaperCut MF </a>version 17.4. This could be the last v17 release for the year.\r\n\r\nE<span class="tx">ven though this is a <em>minor</em> point release update from PaperCut HQ there are some <strong>significant </strong></span><span class="tx">enhancements to the current feature set. </span>This release is focused on achieving parity across vendors with the introduction of Integrated Scanning on Ricoh’s SOP (SmartSDK) devices. There are also a number of enhancements for Konica Minolta and Toshiba to help improve the user experience on the device. Also thrown in are a couple of popular end-user requested enhancements for Mobility Print.\r\n\r\n[widgetkit id="76" name="Blog - 17.4"]\r\n\r\nAs always, the full PaperCut release notes are at the bottom of the page. If you require training or simply wish to talk about 17.4 then reach out to our ever helpful channel team.\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n<div id="v17-4-2" class="release">\r\n<p class="release-date"><strong>PaperCut MF 17.4 Release Notes.</strong></p>\r\n\r\n<div class="release-changes">\r\n<p id="v17-4-2-enchancements" class="release-category">Enhancements:</p>\r\n\r\n<ul>\r\n 	<li><strong>Ricoh (SmartSDK):</strong>\r\n<ul>\r\n 	<li>Support for Integrated Scanning. The all-in-one intuitive user interface provides a consistent and seamless experience.</li>\r\n 	<li>Support for USB tracking.</li>\r\n 	<li>Support for customizing the logo, and more.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<ul class="enhancements">\r\n 	<li style="list-style-type: none;">For more information, see the Copier / Device Integration section for Ricoh (SmartSDK).</li>\r\n 	<li><strong>Mobility Print:</strong>\r\n<ul>\r\n 	<li>Support for Linux and macOS environments by the Mobility Print server.</li>\r\n 	<li>DNS setup is even easier with a new improved workflow in the Mobility Print Admin interface to help you configure DNS-SD.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Windows Print Provider:</strong> Added an option to change print queue error monitoring to SNMP (ErrorPollMethod=snmp in print-provider.conf). This speeds up the time on Fast Release Stations, Standard Release Stations and all web-based Release Station interfaces to:\r\n<ul>\r\n 	<li>block the release of print jobs when a print queue is in error, and</li>\r\n 	<li>stop blocking the release when the print queue is no longer in an error state.</li>\r\n</ul>\r\n</li>\r\n 	<li>Improved the wording of the "Make shared account/PIN code visible" security options in the Account Options area on the Options &gt; General page.</li>\r\n 	<li><strong>Web Print Sandbox mode security**:</strong> The confg key that controls document macros is now disabled by default (web-print.disable-macros).</li>\r\n 	<li>Basque translations are now available for Ricoh (SDK/J) version 6.0.4 and the PaperCut MF User web interface.</li>\r\n</ul>\r\n<p id="v17-4-1-fixes" class="release-category">Fixes:</p>\r\n\r\n<ul class="fixes">\r\n 	<li><strong>Mac and Linux:</strong> Fixed an issue where the printer toner level, model, and serial number was not updated on the Printer Details page for printers using some Xerox drivers.</li>\r\n 	<li><strong>Windows Print Provider:</strong> Fixed a rare issue that caused Print Provider to crash if PDL transforms were enabled.</li>\r\n 	<li><strong>Microsoft Applications on Windows 10:</strong> Fixed a rare issue that caused print jobs not to be tracked when printing to Windows servers with server side rendering, when Hide Document Names have been activated.</li>\r\n 	<li><strong>HP printers on a Windows 10 or Windows Server 2016 print server:</strong> Fixed an occasional issue that caused an incorrect number of pages to be reported when printing multiple copies.</li>\r\n 	<li>Fixed an issue preventing device license numbers on the About page from updating after adding a new device.</li>\r\n 	<li><strong>Site Server:</strong> Fixed an issue to improve Site Server registration and sync performance in organisations with many Site Servers where some Site Servers some times incorrectly switched to the offline mode.</li>\r\n</ul>\r\n</div>\r\n<p id="v17-4-1-copier-device-integration" class="release-category">Copier / Device Integration:</p>\r\n<strong>Canon (MEAP) version 1.3.1*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added support for C90xx and C70xx models.</li>\r\n 	<li>Improved Russian translation coverage.</li>\r\n</ul>\r\n<strong>Fuji Xerox (AIP) / Dell (AIP):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added support for OmniKey 5127CK and OmniKey 5427CK card readers.</li>\r\n</ul>\r\n<strong>HP (FutureSmart 4+ Print Only):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>PaperCut MF now supports HP FutureSmart 4+ Single Function Printers (SFP), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device.\r\n<strong>Note:</strong> Existing HP FutureSmart licenses can be used for the new HP FutureSmart 4+ SFPs. However, if you do not have an existing HP FutureSmart license, you can purchase a lower-cost SFP license.</li>\r\n</ul>\r\n<strong>HP (FutureSmart) version 1.2.0*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added support for models with high resolution (1024 x 768) screens.</li>\r\n 	<li>Fixed an issue when using touchscreen scrolling that incorrectly selected and deselected held print jobs on the PaperCut MF Print Release screen.</li>\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td>Specify the Windows Domain to authorize users when using the native scan-to-network functionality.</td>\r\n<td>ext-device.hp.windows-domain</td>\r\n</tr>\r\n<tr>\r\n<td>Modify the network connection timeout period and retry attempts</td>\r\n<td>ext-device.hp.network.timeout-millis\r\next-device.hp.network.timeout-retries</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n</ul>\r\n<strong>HP (OSA):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\r\n</ul>\r\n<strong>Konica Minolta (OpenAPI):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>The certified PaperCut MF connector version is now 3.4.0.</li>\r\n 	<li><strong>Standard:</strong>\r\n<ul>\r\n 	<li>Added more detail and clarity to the message displayed when a user who is logged in to two devices simultaneously, releases a job from one device that has already been released from the other device.</li>\r\n 	<li><strong>bizhub PRO 1100 devices:</strong> Fixed an issue that created unnecessary text line breaks in the login instructions on the native device''s login screen.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>i-Option:</strong>\r\n<ul>\r\n 	<li>The cursor on the PaperCut MF login screen now automatically jumps to and highlights the relevant field that needs to be entered.</li>\r\n 	<li>Devices enabled with fast access and release all jobs on login, will now display a message about the number of jobs automatically released.</li>\r\n 	<li>Fixed an issue that prevented a custom "Guest" button label from being displayed.</li>\r\n 	<li>Removed an unnecessary Device Status error message during PaperCut MF device registration.</li>\r\n 	<li>The "Cancel" button has been removed from the Scan-in-Progress screen to prevent users from attempting to cancel scan jobs in progress.</li>\r\n 	<li>Fixed an issue that caused scan jobs to be charged but not delivered when users logged out before pressing "Send".</li>\r\n 	<li>Fixed an issue that caused scan jobs to be incorrectly charged twice, when the device''s hard "Start" button was pressed more than once to initiate the scan.</li>\r\n 	<li>Fixed an issue that prevented users from navigating from the Print Release screen to the PaperCut MF Home screen.</li>\r\n 	<li>The checkbox text "Scan multiple pages from Glass" on the PaperCut Scan Details / Scan Settings screens has now been changed to "Prompt for more pages".</li>\r\n 	<li>The button text "Device Functions" on the PaperCut Scan Details / Scan Settings screens has now been changed to "Continue".</li>\r\n 	<li>Added more detail and clarity to the "Would you like to scan more?" message on the screen with the "Scan more" or "Send" options.</li>\r\n 	<li>Improved performance and UI responsiveness.</li>\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td>Suppress the display of the PaperCut MF Home screen after login.</td>\r\n<td>ext-device.konica-minolta.browser.suppress-home-screen</td>\r\n</tr>\r\n<tr>\r\n<td>Display a "Logout" button on all PaperCut MF screens on the device, to allow users to terminate an active session.</td>\r\n<td>ext-device.konica-minolta.enable.screen-logout-button</td>\r\n</tr>\r\n<tr>\r\n<td>Set the way PaperCut MF will handle other third party pull print and scan applications already on the device, during device registration.</td>\r\n<td>ext-device.konica-minolta.allow-third-party-pullprint-apps\r\next-device.konica-minolta.allow-third-party-scan-apps</td>\r\n</tr>\r\n<tr>\r\n<td>Set the way authentication credentials are submitted, based on the type of keyboard being used - a soft on-screen keyboard or an external hard keyboard.</td>\r\n<td>ext-device.konica-minolta.login.enable-auto-submit</td>\r\n</tr>\r\n<tr>\r\n<td>Configure the default setting of the "Prompt for more pages" checkbox on the PaperCut Scan Details / Scan Settings screens. This also impacts the Integrated Scanning workflow to display the screen with the "Scan more" or "Send" options.</td>\r\n<td>ext-device.konica-minolta.scan.prompt.checkbox.checked</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n 	<li><strong>Standard and i-Option:</strong>\r\n<ul>\r\n 	<li>Fixed an issue that prevented restricted users with account balances less than 0.001 from accessing device functions.</li>\r\n 	<li><strong>Polish locale:</strong> Fixed an issue that caused Zero Stop to fail.</li>\r\n 	<li>Fixed an issue when copy jobs using a paper size other than A3, A4, A5, LEGAL, LETTER,SIZE_11x17 were incorrectly charged as A4.</li>\r\n 	<li>Added a detailed message with required actions when PaperCut MF is being registered on the device for the first time and native device authentication is already enabled and detected.</li>\r\n 	<li>Fixed an issue that failed to uninstall PaperCut MF from the device, displaying the message "MiddleAuthServer".</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Reports:</strong> Fixed an issue on the "User print/copy/scan/fax - breakdown" report that incorrectly reported color scan jobs as grayscale.</li>\r\n 	<li><strong>Integrated Scanning:</strong> Added more detail and clarity to the error message on the Device Details page when enabling Integrated Scanning on devices that do not support browser authentication applications.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<strong>Lexmark (LeSF) version 2.5.0*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue preventing copying on devices with firmware version 040.087.</li>\r\n 	<li>Fixed an occasional issue that incorrectly logged users in to PaperCut MF and access the native device functions as a "guest" when the device was inactive while the cursor was on the PIN/ Password field.</li>\r\n 	<li>Fixed an issue when using the the device''s hard "Start" key that incorrectly authenticated users to log in to PaperCut MF as a "guest".</li>\r\n 	<li>Improved resilience to network connectivity issues.</li>\r\n 	<li>The config key ext-device.lexmark.approved-actions now accepts wild cards as a valid input value.</li>\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Non-Android devices (eSF 2.1 - 4.4):</strong> Enable support for multiple third party applications (such as Lexmark Solution Composer) that require access to user credentials.</td>\r\n<td>device.lexmark.login.perform-auth</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Android devices (eSF 5+):</strong> Display the logout icon on the native device home screen.</td>\r\n<td>ext-device.lexmark.logout.display-icon</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n</ul>\r\n<strong>Ricoh (SDK/J) version 6.0.4*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue that prevented the embedded application from being installed via the Remote Operation Client.</li>\r\n 	<li>Fixed an issue that sometimes caused Integrated Scanning Zero Stop to fail when using a payment gateway.</li>\r\n 	<li>Basque translations are now available.</li>\r\n</ul>\r\n<strong>Ricoh (SmartSDK) version 2.1.1*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added support for Integrated Scanning.</li>\r\n 	<li>Added tracking for printing from USB.</li>\r\n 	<li>Added support for setting the user''s PIN at the device panel if the user does not already have a PIN assigned.</li>\r\n 	<li>Added the ability to use the numeric keypad for ID number and account code.</li>\r\n 	<li>Added the ability to prevent the panel from going to sleep when card authentication is enabled.</li>\r\n 	<li>Added the ability to customize the logo.</li>\r\n 	<li>Fixed an issue that prevented LAN-fax jobs from being sent.</li>\r\n 	<li><strong>Shared accounts:</strong> Added the ability to enter comments and invoicing details when selecting a shared account at the device panel.</li>\r\n 	<li>Fixed an issue where the locale override was not applied to the submitted time for print jobs.</li>\r\n 	<li>Fixed an issue causing Zero Stop to be triggered based on the most expensive job type rather than the current job type.</li>\r\n 	<li>Fixed an occasional issue that caused buttons on the Print Release screen to become unresponsive.</li>\r\n 	<li>Fixed an occasional issue that logged users out of PaperCut MF, and not the device functions, when the panel sleep function failed to work.</li>\r\n 	<li>Fixed a layout issue on the Print Release screen of the device when using the Portuguese language.</li>\r\n 	<li><strong>Ricoh Remote Operation Client 1.2.2:</strong>\r\n<ul>\r\n 	<li>SDK/J authentication is now disabled when configuring the Remote Operation Client.</li>\r\n 	<li>"Print &amp; Delete Scanner Journal" is now automatically set to "Delete Oldest".</li>\r\n 	<li>Updated the bundled RXOP library to version 3.5.16.</li>\r\n</ul>\r\n</li>\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td>Display print job costs on the PaperCut MF Print Release screen and the Job Details screen.</td>\r\n<td>ext-device.ricoh.release-show-cost</td>\r\n</tr>\r\n<tr>\r\n<td>Permit the use of a configured list of third-party SDK/J applications when a user selects Device Functions.</td>\r\n<td>ext-device.ricoh.permission-product-ids</td>\r\n</tr>\r\n<tr>\r\n<td>Customize screen colors.</td>\r\n<td>ext-device.ricoh.accent-color\r\next-device.ricoh.primary-color</td>\r\n</tr>\r\n<tr>\r\n<td>Customize the login welcome message.</td>\r\n<td>ext-device-msg.welcome-text</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n</ul>\r\n<strong>Samsung (XOA) version 1.4.0*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added the logged in user''s username to all screen footers.</li>\r\n</ul>\r\n<strong>Sharp (OSA):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\r\n</ul>\r\n<strong>Toshiba eConnect:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\r\n</ul>\r\n<strong>Toshiba (MDS):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td>Enable access to third party applications on the PaperCut MF Home screen.</td>\r\n<td>ext-device.toshiba.app-buttons.enabled\r\next-device.toshiba.app-button1.label\r\next-device.toshiba.app-button1.url\r\next-device.toshiba.app-button2.label\r\next-device.toshiba.app-button2.url</td>\r\n</tr>\r\n<tr>\r\n<td>Suppress the display of the PaperCut MF Print Release screen after login when there are no held print jobs.</td>\r\n<td>ext-device.toshiba.skip-release-screen-when-no-jobs</td>\r\n</tr>\r\n<tr>\r\n<td>Suppress the display of the PaperCut MF Home screen after login.</td>\r\n<td>ext-device.toshiba.device-functions-on-login</td>\r\n</tr>\r\n<tr>\r\n<td>Display print job costs on the PaperCut MF Print Release screen and the Job Details screen.</td>\r\n<td>ext-device.toshiba.release-show-cost</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n</ul>\r\n<strong>Xerox (EIP):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li><strong>First generation devices:</strong> Fixed a formatting issue when the Account Selection screen is translated.</li>\r\n 	<li><strong>EIP 1.5+: VersaLink and AltaLink devices:</strong> Fixed an issue that incorrectly locked the device, preventing subsequent users from being able to log in, when the logout button on a PaperCut MF screen was repeatedly pressed by the current user.</li>\r\n</ul>\r\n<p id="v17-4-2-other-notes" class="release-category">Other Notes:</p>\r\n\r\n<ul class="other-notes">\r\n 	<li>If you are running v17.2.1 or later, there is NO database upgrade.</li>\r\n 	<li>**All Web Print sandbox servers must be updated to apply the default behavior of the config key (i.e. disabling document macros by default).</li>\r\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\r\n</ul>\r\n</div>\r\n<div id="v17-3-6" class="release"><a name="17-3-6"></a></div>', 'PaperCut MF Version 17.4', '', 'publish', 'closed', 'closed', '', 'papercut-mf-version-17-4', '', '', '2017-12-15 11:54:12', '2017-12-15 11:54:12', '', 0, 'http://staging.selectec.com/?p=4146', 102, 'post', '', 0),
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(4155, 8, '2017-11-29 13:15:33', '2017-11-29 13:15:33', 'The productive <a href="https://www.papercut.com/" target="_blank" rel="noopener">PaperCut</a> Dev team have been working tirelessly and have just released <a href="/products/papercut/">PaperCut MF </a>version 17.4, this will be the last v17 release.\n\nE<span class="tx">ven though this is a <em>minor</em> point release update from PaperCut HQ there are some <strong>significant </strong></span><span class="tx">enhancements to the current feature set. </span>This release is focused on achieving parity across vendors with the introduction of Integrated Scanning on Ricoh’s SOP (SmartSDK) devices. There is also a number of enhancements for Konica Minolta and Toshiba to help improve the user experience on the device. Also thrown in are a couple of popular end-user requested enhancements for Mobility Print.\n\n[widgetkit id="76" name="Blog - 17.4"]\n\nAs always, the full PaperCut release notes are at the bottom of the page. If you require training or simply wish to talk about 17.4 then reach out.\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n&nbsp;\n\nPaperCut v\n<p class="release-date">22 November 2017 - PaperCut MF 17.4.1</p>\n\n<div class="release-changes">\n<p id="v17-4-1-enchancements" class="release-category">Enhancements:</p>\n<strong>Ricoh (SmartSDK):</strong>\n<ul>\n 	<li>Support for Integrated Scanning. The all-in-one intuitive user interface provides a consistent and seamless experience.</li>\n 	<li>Support for USB tracking.</li>\n 	<li>Support for customizing the logo, and more.</li>\n</ul>\nFor more information, see the Copier / Device Integration section for Ricoh (SmartSDK).\n<ul>\n 	<li><strong>Mobility Print:</strong></li>\n 	<li>Support for Linux and macOS environments by the Mobility Print server.</li>\n 	<li>DNS setup is even easier with a new improved workflow in the Mobility Print Admin interface to help you configure DNS-SD.</li>\n 	<li><strong>Windows Print Provider:</strong> Added an option to change print queue error monitoring to SNMP (ErrorPollMethod=snmp in print-provider.conf). This speeds up the time on Fast Release Stations, Standard Release Stations and all web-based Release Station interfaces to:</li>\n 	<li>block the release of print jobs when a print queue is in error, and</li>\n 	<li>stop blocking the release when the print queue is no longer in an error state.</li>\n 	<li>Improved the wording of the "Make shared account/PIN code visible" security options in the Account Options area on the Options &gt; General page.</li>\n 	<li><strong>Web Print Sandbox mode security**:</strong> The confg key that controls document macros is now disabled by default (web-print.disable-macros).</li>\n 	<li>Basque translations are now available for Ricoh (SDK/J) version 6.0.4 and the PaperCut MF User web interface.</li>\n</ul>\n<p id="v17-4-1-fixes" class="release-category">Fixes:</p>\n\n<ul>\n 	<li><strong>Mac and Linux:</strong> Fixed an issue where the printer toner level, model, and serial number was not updated on the Printer Details page for printers using some Xerox drivers.</li>\n 	<li><strong>Windows Print Provider:</strong> Fixed a rare issue that caused Print Provider to crash if PDL transforms were enabled.</li>\n 	<li><strong>Microsoft Applications on Windows 10:</strong> Fixed a rare issue that caused print jobs not to be tracked when printing to Windows servers with server side rendering, when Hide Document Names have been activated.</li>\n 	<li><strong>HP printers on a Windows 10 or Windows Server 2016 print server:</strong> Fixed an occasional issue that caused an incorrect number of pages to be reported when printing multiple copies.</li>\n 	<li>Fixed an issue preventing device license numbers on the About page from updating after adding a new device.</li>\n</ul>\n</div>\n<p id="v17-4-1-copier-device-integration" class="release-category">Copier / Device Integration:</p>\n<strong>HP (FutureSmart 4+ Print Only):</strong>\n<ul>\n 	<li>PaperCut MF now supports HP FutureSmart 4+ Single Function Printers (SFP), offering a simplified setup that doesn’t require manual deployment of the embedded solution on the device.\n<strong>Note:</strong> Existing HP FutureSmart licenses can be used for the new HP FutureSmart 4+ SFPs. However, if you do not have an existing HP FutureSmart license, you can purchase a lower-cost SFP license.</li>\n</ul>\n<strong>HP (FutureSmart) 1.2.0*:</strong>\n<ul>\n 	<li>Added support for models with high resolution (1024 x 768) screens.</li>\n 	<li>Fixed an issue when using touchscreen scrolling that incorrectly selected and deselected held print jobs on the PaperCut MF Print Release screen.</li>\n 	<li>Added the following new config keys:</li>\n</ul>\n<table class="bordered">\n<tbody>\n<tr>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Description</h3>\n</td>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Config key</h3>\n</td>\n</tr>\n<tr>\n<td>Specify the Windows Domain to authorize users when using the native scan-to-network functionality.</td>\n<td>ext-device.hp.windows-domain</td>\n</tr>\n<tr>\n<td>Modify the network connection timeout period and retry attempts</td>\n<td>ext-device.hp.network.timeout-millis\next-device.hp.network.timeout-retries</td>\n</tr>\n</tbody>\n</table>\n<strong>HP (OSA):</strong>\n<ul>\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\n</ul>\n<strong>Konica Minolta (OpenAPI):</strong>\n<ul>\n 	<li>The certified PaperCut MF connector version is now 3.4.0.</li>\n 	<li><strong>Standard:</strong></li>\n 	<li>Added more detail and clarity to the message displayed when a user who is logged in to two devices simultaneously, releases a job from one device that has already been released from the other device.</li>\n 	<li><strong>bizhub PRO 1100 devices:</strong> Fixed an issue that created unnecessary text line breaks in the login instructions on the native device’s login screen.</li>\n 	<li><strong>i-Option:</strong></li>\n 	<li>The cursor on the PaperCut MF login screen now automatically jumps to and highlights the relevant field that needs to be entered.</li>\n 	<li>Devices enabled with fast access and release all jobs on login, will now display a message about the number of jobs automatically released.</li>\n 	<li>Fixed an issue that prevented a custom "Guest" button label from being displayed.</li>\n 	<li>Removed an unnecessary Device Status error message during PaperCut MF device registration.</li>\n 	<li>The "Cancel" button has been removed from the Scan-in-Progress screen to prevent users from attempting to cancel scan jobs in progress.</li>\n 	<li>Fixed an issue that caused scan jobs to be charged but not delivered when users logged out before pressing "Send".</li>\n 	<li>Fixed an issue that caused scan jobs to be incorrectly charged twice, when the device''s hard "Start" button was pressed more than once to initiate the scan.</li>\n 	<li>Fixed an issue that prevented users from navigating from the Print Release screen to the PaperCut MF Home screen.</li>\n 	<li>The checkbox text "Scan multiple pages from Glass" on the PaperCut Scan Details / Scan Settings screens has now been changed to "Prompt for more pages".</li>\n 	<li>The button text "Device Functions" on the PaperCut Scan Details / Scan Settings screens has now been changed to "Continue".</li>\n 	<li>Added more detail and clarity to the "Would you like to scan more?" message on the screen with the "Scan more" or "Send" options.</li>\n 	<li>Improved performance and UI responsiveness.</li>\n 	<li>Added the following new config keys:</li>\n</ul>\n<table class="bordered">\n<tbody>\n<tr>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Description</h3>\n</td>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Config key</h3>\n</td>\n</tr>\n<tr>\n<td>Suppress the display of the PaperCut MF Home screen after login.</td>\n<td>ext-device.konica-minolta.browser.suppress-home-screen</td>\n</tr>\n<tr>\n<td>Display a "Logout" button on all PaperCut MF screens on the device, to allow users to terminate an active session.</td>\n<td>ext-device.konica-minolta.enable.screen-logout-button</td>\n</tr>\n<tr>\n<td>Set the way PaperCut MF will handle other third party pull print and scan applications already on the device, during device registration.</td>\n<td>ext-device.konica-minolta.allow-third-party-pullprint-apps\next-device.konica-minolta.allow-third-party-scan-apps</td>\n</tr>\n<tr>\n<td>Set the way authentication credentials are submitted, based on the type of keyboard being used – a soft on-screen keyboard or an external hard keyboard.</td>\n<td>ext-device.konica-minolta.login.enable-auto-submit</td>\n</tr>\n<tr>\n<td>Configure the default setting of the "Prompt for more pages" checkbox on the PaperCut Scan Details / Scan Settings screens. This also impacts the Integrated Scanning workflow to display the screen with the "Scan more" or "Send" options.</td>\n<td>ext-device.konica-minolta.scan.prompt.checkbox.checked</td>\n</tr>\n</tbody>\n</table>\n<strong>Standard and i-Option:</strong>\n<ul>\n 	<li>Fixed an issue that prevented restricted users with account balances less than 0.001 from accessing device functions.</li>\n 	<li><strong>Polish locale:</strong> Fixed an issue that caused Zero Stop to fail.</li>\n 	<li>Fixed an issue when copy jobs using a paper size other than A3, A4, A5, LEGAL, LETTER,SIZE_11x17 were incorrectly charged as A4.</li>\n 	<li>Added a detailed message with required actions when PaperCut MF is being registered on the device for the first time and native device authentication is already enabled and detected.</li>\n 	<li>Fixed an issue that failed to uninstall PaperCut MF from the device, displaying the message "MiddleAuthServer".</li>\n 	<li><strong>Reports:</strong> Fixed an issue on the "User print/copy/scan/fax – breakdown" report that incorrectly reported color scan jobs as grayscale.</li>\n 	<li><strong>Integrated Scanning:</strong> Added more detail and clarity to the error message on the Device Details page when enabling Integrated Scanning on devices that do not support browser authentication applications.</li>\n</ul>\n<strong>Lexmark (LeSF) version 2.5.0*:</strong>\n<ul>\n 	<li>Fixed an issue preventing copying on devices with firmware version 040.087.</li>\n 	<li>Fixed an occasional issue that incorrectly logged users in to PaperCut MF and access the native device functions as a "guest" when the device was inactive while the cursor was on the PIN/ Password field.</li>\n 	<li>Fixed an issue when using the the device''s hard "Start" key that incorrectly authenticated users to log in to PaperCut MF as a "guest".</li>\n 	<li>Improved resilience to network connectivity issues.</li>\n 	<li>The config key ext-device.lexmark.approved-actions now accepts wild cards as a valid input value.</li>\n 	<li>Added the following new config keys:</li>\n</ul>\n<table class="bordered">\n<tbody>\n<tr>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Description</h3>\n</td>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Config key</h3>\n</td>\n</tr>\n<tr>\n<td><strong>Non-Android devices (eSF 2.1 - 4.4):</strong> Enable support for multiple third party applications (such as Lexmark Solution Composer) that require access to user credentials.</td>\n<td>device.lexmark.login.perform-auth</td>\n</tr>\n<tr>\n<td><strong>Android devices (eSF 5+):</strong> Display the logout icon on the native device home screen.</td>\n<td>ext-device.lexmark.logout.display-icon</td>\n</tr>\n</tbody>\n</table>\n<strong>Ricoh (SDK/J) version 6.0.4*:</strong>\n<ul>\n 	<li>Fixed an issue that prevented the embedded application from being installed via the Remote Operation Client.</li>\n 	<li>Fixed an issue that sometimes caused Integrated Scanning Zero Stop to fail when using a payment gateway.</li>\n 	<li>Basque translations are now available.</li>\n</ul>\n<strong>Ricoh (SmartSDK) version 2.1.1*:</strong>\n<ul>\n 	<li>Added support for Integrated Scanning.</li>\n 	<li>Added tracking for printing from USB.</li>\n 	<li>Added support for setting the user''s PIN at the device panel if the user does not already have a PIN assigned.</li>\n 	<li>Added the ability to use the numeric keypad for ID number and account code.</li>\n 	<li>Added the ability to prevent the panel from going to sleep when card authentication is enabled.</li>\n 	<li>Added the ability to customize the logo.</li>\n 	<li>Fixed an issue that prevented LAN-fax jobs from being sent.</li>\n 	<li><strong>Shared accounts:</strong> Added the ability to enter comments and invoicing details when selecting a shared account at the device panel.</li>\n 	<li>Fixed an issue where the locale override was not applied to the submitted time for print jobs.</li>\n 	<li>Fixed an issue causing Zero Stop to be triggered based on the most expensive job type rather than the current job type.</li>\n 	<li>Fixed an occasional issue that caused buttons on the Print Release screen to become unresponsive.</li>\n 	<li>Fixed an occasional issue that logged users out of PaperCut MF, and not the device functions, when the panel sleep function failed to work.</li>\n 	<li><strong>Ricoh Remote Operation Client 1.2.2:</strong></li>\n 	<li>SDK/J authentication is now disabled when configuring the Remote Operation Client.</li>\n 	<li>"Print &amp; Delete Scanner Journal" is now automatically set to "Delete Oldest".</li>\n 	<li>Updated the bundled RXOP library to version 3.5.16.</li>\n 	<li>Added the following new config keys:</li>\n</ul>\n<table class="bordered">\n<tbody>\n<tr>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Description</h3>\n</td>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Config key</h3>\n</td>\n</tr>\n<tr>\n<td>Display print job costs on the PaperCut MF Print Release screen and the Job Details screen.</td>\n<td>ext-device.ricoh.release-show-cost</td>\n</tr>\n<tr>\n<td>Permit the use of a configured list of third-party SDK/J applications when a user selects Device Functions.</td>\n<td>ext-device.ricoh.permission-product-ids</td>\n</tr>\n<tr>\n<td>Customize screen colors.</td>\n<td>ext-device.ricoh.accent-color\next-device.ricoh.primary-color</td>\n</tr>\n<tr>\n<td>Customize the login welcome message.</td>\n<td>ext-device-msg.welcome-text</td>\n</tr>\n</tbody>\n</table>\n<strong>Samsung (XOA) version 1.4.0*:</strong>\n<ul>\n 	<li>Added the logged in user''s username to all screen footers.</li>\n</ul>\n<strong>Sharp (OSA):</strong>\n<ul>\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\n</ul>\n<strong>Toshiba eConnect:</strong>\n<ul>\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\n</ul>\n<strong>Toshiba (MDS):</strong>\n<ul>\n 	<li>Added the following new config keys:</li>\n</ul>\n<table class="bordered">\n<tbody>\n<tr>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Description</h3>\n</td>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Config key</h3>\n</td>\n</tr>\n<tr>\n<td>Enable access to third party applications on the PaperCut MF Home screen.</td>\n<td>ext-device.toshiba.app-buttons.enabled\next-device.toshiba.app-button1.label\next-device.toshiba.app-button1.url\next-device.toshiba.app-button2.label\next-device.toshiba.app-button2.url</td>\n</tr>\n<tr>\n<td>Suppress the display of the PaperCut MF Print Release screen after login when there are no held print jobs.</td>\n<td>ext-device.toshiba.skip-release-screen-when-no-jobs</td>\n</tr>\n<tr>\n<td>Suppress the display of the PaperCut MF Home screen after login.</td>\n<td>ext-device.toshiba.device-functions-on-login</td>\n</tr>\n<tr>\n<td>Display print job costs on the PaperCut MF Print Release screen and the Job Details screen.</td>\n<td>ext-device.toshiba.release-show-cost</td>\n</tr>\n</tbody>\n</table>\n<strong>Xerox (EIP):</strong>\n<ul>\n 	<li><strong>First generation devices:</strong> Fixed a formatting issue when the Account Selection screen is translated.</li>\n 	<li><strong>EIP 1.5+: VersaLink and AltaLink devices:</strong> Fixed an issue that incorrectly locked the device, preventing subsequent users from being able to log in, when the logout button on a PaperCut MF screen was repeatedly pressed by the current user.</li>\n</ul>\n<p id="v17-4-1-other-notes" class="release-category">Other Notes:</p>\n\n<ul>\n 	<li>If you are running v17.2.1 or later, there is NO database upgrade.</li>\n 	<li>**All Web Print sandbox servers must be updated to apply the default behavior of the config key (i.e. disabling document macros by default).</li>\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\n</ul>', 'PaperCut MF Version 17.4', '', 'inherit', 'closed', 'closed', '', '4146-autosave-v1', '', '', '2017-11-29 13:15:33', '2017-11-29 13:15:33', '', 4146, 'http://staging.selectec.com/4146-autosave-v1/', 0, 'revision', '', 0),
(4167, 8, '2017-12-05 10:22:05', '2017-12-05 10:22:05', 'The productive <a href="https://www.papercut.com/" target="_blank" rel="noopener">PaperCut</a> Dev team have been working tirelessly and have just released <a href="/products/papercut/">PaperCut MF </a>version 17.4. This could be the last v17 release for the year.\n\nE<span class="tx">ven though this is a <em>minor</em> point release update from PaperCut HQ there are some <strong>significant </strong></span><span class="tx">enhancements to the current feature set. </span>This release is focused on achieving parity across vendors with the introduction of Integrated Scanning on Ricoh’s SOP (SmartSDK) devices. There is also a number of enhancements for Konica Minolta and Toshiba to help improve the user experience on the device. Also thrown in are a couple of popular end-user requested enhancements for Mobility Print.\n\n[widgetkit id="76" name="Blog - 17.4"]\n\nAs always, the full PaperCut release notes are at the bottom of the page. If you require training or simply wish to talk about 17.4 then reach out to our ever helpful channel team.\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n<div id="v17-4-2" class="release">\n<p class="release-date"><strong>PaperCut MF 17.4 Release Notes.</strong></p>\n\n<div class="release-changes">\n<p id="v17-4-2-enchancements" class="release-category">Enhancements:</p>\n\n<ul>\n 	<li><strong>Ricoh (SmartSDK):</strong>\n<ul>\n 	<li>Support for Integrated Scanning. The all-in-one intuitive user interface provides a consistent and seamless experience.</li>\n 	<li>Support for USB tracking.</li>\n 	<li>Support for customizing the logo, and more.</li>\n</ul>\n</li>\n</ul>\n<ul class="enhancements">\n 	<li style="list-style-type: none;">For more information, see the Copier / Device Integration section for Ricoh (SmartSDK).</li>\n 	<li><strong>Mobility Print:</strong>\n<ul>\n 	<li>Support for Linux and macOS environments by the Mobility Print server.</li>\n 	<li>DNS setup is even easier with a new improved workflow in the Mobility Print Admin interface to help you configure DNS-SD.</li>\n</ul>\n</li>\n 	<li><strong>Windows Print Provider:</strong> Added an option to change print queue error monitoring to SNMP (ErrorPollMethod=snmp in print-provider.conf). This speeds up the time on Fast Release Stations, Standard Release Stations and all web-based Release Station interfaces to:\n<ul>\n 	<li>block the release of print jobs when a print queue is in error, and</li>\n 	<li>stop blocking the release when the print queue is no longer in an error state.</li>\n</ul>\n</li>\n 	<li>Improved the wording of the "Make shared account/PIN code visible" security options in the Account Options area on the Options &gt; General page.</li>\n 	<li><strong>Web Print Sandbox mode security**:</strong> The confg key that controls document macros is now disabled by default (web-print.disable-macros).</li>\n 	<li>Basque translations are now available for Ricoh (SDK/J) version 6.0.4 and the PaperCut MF User web interface.</li>\n</ul>\n<p id="v17-4-1-fixes" class="release-category">Fixes:</p>\n\n<ul class="fixes">\n 	<li><strong>Mac and Linux:</strong> Fixed an issue where the printer toner level, model, and serial number was not updated on the Printer Details page for printers using some Xerox drivers.</li>\n 	<li><strong>Windows Print Provider:</strong> Fixed a rare issue that caused Print Provider to crash if PDL transforms were enabled.</li>\n 	<li><strong>Microsoft Applications on Windows 10:</strong> Fixed a rare issue that caused print jobs not to be tracked when printing to Windows servers with server side rendering, when Hide Document Names have been activated.</li>\n 	<li><strong>HP printers on a Windows 10 or Windows Server 2016 print server:</strong> Fixed an occasional issue that caused an incorrect number of pages to be reported when printing multiple copies.</li>\n 	<li>Fixed an issue preventing device license numbers on the About page from updating after adding a new device.</li>\n 	<li><strong>Site Server:</strong> Fixed an issue to improve Site Server registration and sync performance in organisations with many Site Servers where some Site Servers some times incorrectly switched to the offline mode.</li>\n</ul>\n</div>\n<p id="v17-4-1-copier-device-integration" class="release-category">Copier / Device Integration:</p>\n<strong>Canon (MEAP) version 1.3.1*:</strong>\n<ul class="copier-device-integration">\n 	<li>Added support for C90xx and C70xx models.</li>\n 	<li>Improved Russian translation coverage.</li>\n</ul>\n<strong>Fuji Xerox (AIP) / Dell (AIP):</strong>\n<ul class="copier-device-integration">\n 	<li>Added support for OmniKey 5127CK and OmniKey 5427CK card readers.</li>\n</ul>\n<strong>HP (FutureSmart 4+ Print Only):</strong>\n<ul class="copier-device-integration">\n 	<li>PaperCut MF now supports HP FutureSmart 4+ Single Function Printers (SFP), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device.\n<strong>Note:</strong> Existing HP FutureSmart licenses can be used for the new HP FutureSmart 4+ SFPs. However, if you do not have an existing HP FutureSmart license, you can purchase a lower-cost SFP license.</li>\n</ul>\n<strong>HP (FutureSmart) version 1.2.0*:</strong>\n<ul class="copier-device-integration">\n 	<li>Added support for models with high resolution (1024 x 768) screens.</li>\n 	<li>Fixed an issue when using touchscreen scrolling that incorrectly selected and deselected held print jobs on the PaperCut MF Print Release screen.</li>\n 	<li>Added the following new config keys:\n<table class="bordered">\n<tbody>\n<tr>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Description</h3>\n</td>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Config key</h3>\n</td>\n</tr>\n<tr>\n<td>Specify the Windows Domain to authorize users when using the native scan-to-network functionality.</td>\n<td>ext-device.hp.windows-domain</td>\n</tr>\n<tr>\n<td>Modify the network connection timeout period and retry attempts</td>\n<td>ext-device.hp.network.timeout-millis\next-device.hp.network.timeout-retries</td>\n</tr>\n</tbody>\n</table>\n</li>\n</ul>\n<strong>HP (OSA):</strong>\n<ul class="copier-device-integration">\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\n</ul>\n<strong>Konica Minolta (OpenAPI):</strong>\n<ul class="copier-device-integration">\n 	<li>The certified PaperCut MF connector version is now 3.4.0.</li>\n 	<li><strong>Standard:</strong>\n<ul>\n 	<li>Added more detail and clarity to the message displayed when a user who is logged in to two devices simultaneously, releases a job from one device that has already been released from the other device.</li>\n 	<li><strong>bizhub PRO 1100 devices:</strong> Fixed an issue that created unnecessary text line breaks in the login instructions on the native device''s login screen.</li>\n</ul>\n</li>\n 	<li><strong>i-Option:</strong>\n<ul>\n 	<li>The cursor on the PaperCut MF login screen now automatically jumps to and highlights the relevant field that needs to be entered.</li>\n 	<li>Devices enabled with fast access and release all jobs on login, will now display a message about the number of jobs automatically released.</li>\n 	<li>Fixed an issue that prevented a custom "Guest" button label from being displayed.</li>\n 	<li>Removed an unnecessary Device Status error message during PaperCut MF device registration.</li>\n 	<li>The "Cancel" button has been removed from the Scan-in-Progress screen to prevent users from attempting to cancel scan jobs in progress.</li>\n 	<li>Fixed an issue that caused scan jobs to be charged but not delivered when users logged out before pressing "Send".</li>\n 	<li>Fixed an issue that caused scan jobs to be incorrectly charged twice, when the device''s hard "Start" button was pressed more than once to initiate the scan.</li>\n 	<li>Fixed an issue that prevented users from navigating from the Print Release screen to the PaperCut MF Home screen.</li>\n 	<li>The checkbox text "Scan multiple pages from Glass" on the PaperCut Scan Details / Scan Settings screens has now been changed to "Prompt for more pages".</li>\n 	<li>The button text "Device Functions" on the PaperCut Scan Details / Scan Settings screens has now been changed to "Continue".</li>\n 	<li>Added more detail and clarity to the "Would you like to scan more?" message on the screen with the "Scan more" or "Send" options.</li>\n 	<li>Improved performance and UI responsiveness.</li>\n 	<li>Added the following new config keys:\n<table class="bordered">\n<tbody>\n<tr>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Description</h3>\n</td>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Config key</h3>\n</td>\n</tr>\n<tr>\n<td>Suppress the display of the PaperCut MF Home screen after login.</td>\n<td>ext-device.konica-minolta.browser.suppress-home-screen</td>\n</tr>\n<tr>\n<td>Display a "Logout" button on all PaperCut MF screens on the device, to allow users to terminate an active session.</td>\n<td>ext-device.konica-minolta.enable.screen-logout-button</td>\n</tr>\n<tr>\n<td>Set the way PaperCut MF will handle other third party pull print and scan applications already on the device, during device registration.</td>\n<td>ext-device.konica-minolta.allow-third-party-pullprint-apps\next-device.konica-minolta.allow-third-party-scan-apps</td>\n</tr>\n<tr>\n<td>Set the way authentication credentials are submitted, based on the type of keyboard being used - a soft on-screen keyboard or an external hard keyboard.</td>\n<td>ext-device.konica-minolta.login.enable-auto-submit</td>\n</tr>\n<tr>\n<td>Configure the default setting of the "Prompt for more pages" checkbox on the PaperCut Scan Details / Scan Settings screens. This also impacts the Integrated Scanning workflow to display the screen with the "Scan more" or "Send" options.</td>\n<td>ext-device.konica-minolta.scan.prompt.checkbox.checked</td>\n</tr>\n</tbody>\n</table>\n</li>\n 	<li><strong>Standard and i-Option:</strong>\n<ul>\n 	<li>Fixed an issue that prevented restricted users with account balances less than 0.001 from accessing device functions.</li>\n 	<li><strong>Polish locale:</strong> Fixed an issue that caused Zero Stop to fail.</li>\n 	<li>Fixed an issue when copy jobs using a paper size other than A3, A4, A5, LEGAL, LETTER,SIZE_11x17 were incorrectly charged as A4.</li>\n 	<li>Added a detailed message with required actions when PaperCut MF is being registered on the device for the first time and native device authentication is already enabled and detected.</li>\n 	<li>Fixed an issue that failed to uninstall PaperCut MF from the device, displaying the message "MiddleAuthServer".</li>\n</ul>\n</li>\n 	<li><strong>Reports:</strong> Fixed an issue on the "User print/copy/scan/fax - breakdown" report that incorrectly reported color scan jobs as grayscale.</li>\n 	<li><strong>Integrated Scanning:</strong> Added more detail and clarity to the error message on the Device Details page when enabling Integrated Scanning on devices that do not support browser authentication applications.</li>\n</ul>\n</li>\n</ul>\n<strong>Lexmark (LeSF) version 2.5.0*:</strong>\n<ul class="copier-device-integration">\n 	<li>Fixed an issue preventing copying on devices with firmware version 040.087.</li>\n 	<li>Fixed an occasional issue that incorrectly logged users in to PaperCut MF and access the native device functions as a "guest" when the device was inactive while the cursor was on the PIN/ Password field.</li>\n 	<li>Fixed an issue when using the the device''s hard "Start" key that incorrectly authenticated users to log in to PaperCut MF as a "guest".</li>\n 	<li>Improved resilience to network connectivity issues.</li>\n 	<li>The config key ext-device.lexmark.approved-actions now accepts wild cards as a valid input value.</li>\n 	<li>Added the following new config keys:\n<table class="bordered">\n<tbody>\n<tr>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Description</h3>\n</td>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Config key</h3>\n</td>\n</tr>\n<tr>\n<td><strong>Non-Android devices (eSF 2.1 - 4.4):</strong> Enable support for multiple third party applications (such as Lexmark Solution Composer) that require access to user credentials.</td>\n<td>device.lexmark.login.perform-auth</td>\n</tr>\n<tr>\n<td><strong>Android devices (eSF 5+):</strong> Display the logout icon on the native device home screen.</td>\n<td>ext-device.lexmark.logout.display-icon</td>\n</tr>\n</tbody>\n</table>\n</li>\n</ul>\n<strong>Ricoh (SDK/J) version 6.0.4*:</strong>\n<ul class="copier-device-integration">\n 	<li>Fixed an issue that prevented the embedded application from being installed via the Remote Operation Client.</li>\n 	<li>Fixed an issue that sometimes caused Integrated Scanning Zero Stop to fail when using a payment gateway.</li>\n 	<li>Basque translations are now available.</li>\n</ul>\n<strong>Ricoh (SmartSDK) version 2.1.1*:</strong>\n<ul class="copier-device-integration">\n 	<li>Added support for Integrated Scanning.</li>\n 	<li>Added tracking for printing from USB.</li>\n 	<li>Added support for setting the user''s PIN at the device panel if the user does not already have a PIN assigned.</li>\n 	<li>Added the ability to use the numeric keypad for ID number and account code.</li>\n 	<li>Added the ability to prevent the panel from going to sleep when card authentication is enabled.</li>\n 	<li>Added the ability to customize the logo.</li>\n 	<li>Fixed an issue that prevented LAN-fax jobs from being sent.</li>\n 	<li><strong>Shared accounts:</strong> Added the ability to enter comments and invoicing details when selecting a shared account at the device panel.</li>\n 	<li>Fixed an issue where the locale override was not applied to the submitted time for print jobs.</li>\n 	<li>Fixed an issue causing Zero Stop to be triggered based on the most expensive job type rather than the current job type.</li>\n 	<li>Fixed an occasional issue that caused buttons on the Print Release screen to become unresponsive.</li>\n 	<li>Fixed an occasional issue that logged users out of PaperCut MF, and not the device functions, when the panel sleep function failed to work.</li>\n 	<li>Fixed a layout issue on the Print Release screen of the device when using the Portuguese language.</li>\n 	<li><strong>Ricoh Remote Operation Client 1.2.2:</strong>\n<ul>\n 	<li>SDK/J authentication is now disabled when configuring the Remote Operation Client.</li>\n 	<li>"Print &amp; Delete Scanner Journal" is now automatically set to "Delete Oldest".</li>\n 	<li>Updated the bundled RXOP library to version 3.5.16.</li>\n</ul>\n</li>\n 	<li>Added the following new config keys:\n<table class="bordered">\n<tbody>\n<tr>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Description</h3>\n</td>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Config key</h3>\n</td>\n</tr>\n<tr>\n<td>Display print job costs on the PaperCut MF Print Release screen and the Job Details screen.</td>\n<td>ext-device.ricoh.release-show-cost</td>\n</tr>\n<tr>\n<td>Permit the use of a configured list of third-party SDK/J applications when a user selects Device Functions.</td>\n<td>ext-device.ricoh.permission-product-ids</td>\n</tr>\n<tr>\n<td>Customize screen colors.</td>\n<td>ext-device.ricoh.accent-color\next-device.ricoh.primary-color</td>\n</tr>\n<tr>\n<td>Customize the login welcome message.</td>\n<td>ext-device-msg.welcome-text</td>\n</tr>\n</tbody>\n</table>\n</li>\n</ul>\n<strong>Samsung (XOA) version 1.4.0*:</strong>\n<ul class="copier-device-integration">\n 	<li>Added the logged in user''s username to all screen footers.</li>\n</ul>\n<strong>Sharp (OSA):</strong>\n<ul class="copier-device-integration">\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\n</ul>\n<strong>Toshiba eConnect:</strong>\n<ul class="copier-device-integration">\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\n</ul>\n<strong>Toshiba (MDS):</strong>\n<ul class="copier-device-integration">\n 	<li>Added the following new config keys:\n<table class="bordered">\n<tbody>\n<tr>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Description</h3>\n</td>\n<td class="is_centered bg_grey_light t_white" width="50%">\n<h3 class="is_centered">Config key</h3>\n</td>\n</tr>\n<tr>\n<td>Enable access to third party applications on the PaperCut MF Home screen.</td>\n<td>ext-device.toshiba.app-buttons.enabled\next-device.toshiba.app-button1.label\next-device.toshiba.app-button1.url\next-device.toshiba.app-button2.label\next-device.toshiba.app-button2.url</td>\n</tr>\n<tr>\n<td>Suppress the display of the PaperCut MF Print Release screen after login when there are no held print jobs.</td>\n<td>ext-device.toshiba.skip-release-screen-when-no-jobs</td>\n</tr>\n<tr>\n<td>Suppress the display of the PaperCut MF Home screen after login.</td>\n<td>ext-device.toshiba.device-functions-on-login</td>\n</tr>\n<tr>\n<td>Display print job costs on the PaperCut MF Print Release screen and the Job Details screen.</td>\n<td>ext-device.toshiba.release-show-cost</td>\n</tr>\n</tbody>\n</table>\n</li>\n</ul>\n<strong>Xerox (EIP):</strong>\n<ul class="copier-device-integration">\n 	<li><strong>First generation devices:</strong> Fixed a formatting issue when the Account Selection screen is translated.</li>\n 	<li><strong>EIP 1.5+: VersaLink and AltaLink devices:</strong> Fixed an issue that incorrectly locked the device, preventing subsequent users from being able to log in, when the logout button on a PaperCut MF screen was repeatedly pressed by the current user.</li>\n</ul>\n<p id="v17-4-2-other-notes" class="release-category">Other Notes:</p>\n\n<ul class="other-notes">\n 	<li>If you are running v17.2.1 or later, there is NO database upgrade.</li>\n 	<li>**All Web Print sandbox servers must be updated to apply the default behavior of the config key (i.e. disabling document macros by default).</li>\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\n</ul>\n</div>\n<div id="v17-3-6" class="release"><a name="17-3-6"></a></div>', 'PaperCut MF Version 17.4', '', 'inherit', 'closed', 'closed', '', '4146-autosave-v1', '', '', '2017-12-05 10:22:05', '2017-12-05 10:22:05', '', 4146, 'http://staging.selectec.com/4146-autosave-v1/', 0, 'revision', '', 0);
INSERT INTO `jb_posts` VALUES
(4178, 8, '2017-12-05 10:14:36', '2017-12-05 10:14:36', 'The productive <a href="https://www.papercut.com/" target="_blank" rel="noopener">PaperCut</a> Dev team have been working tirelessly and have just released <a href="/products/papercut/">PaperCut MF </a>version 17.4, this could be the last v17 release for the year.\r\n\r\nE<span class="tx">ven though this is a <em>minor</em> point release update from PaperCut HQ there are some <strong>significant </strong></span><span class="tx">enhancements to the current feature set. </span>This release is focused on achieving parity across vendors with the introduction of Integrated Scanning on Ricoh’s SOP (SmartSDK) devices. There is also a number of enhancements for Konica Minolta and Toshiba to help improve the user experience on the device. Also thrown in are a couple of popular end-user requested enhancements for Mobility Print.\r\n\r\n[widgetkit id="76" name="Blog - 17.4"]\r\n\r\nAs always, the full PaperCut release notes are at the bottom of the page. If you require training or simply wish to talk about 17.4 then reach out to our ever helpful channel team.\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n<div id="v17-4-2" class="release">\r\n<p class="release-date"><strong>PaperCut MF 17.4 Release Notes.</strong></p>\r\n\r\n<div class="release-changes">\r\n<p id="v17-4-2-enchancements" class="release-category">Enhancements:</p>\r\n\r\n<ul>\r\n 	<li><strong>Ricoh (SmartSDK):</strong>\r\n<ul>\r\n 	<li>Support for Integrated Scanning. The all-in-one intuitive user interface provides a consistent and seamless experience.</li>\r\n 	<li>Support for USB tracking.</li>\r\n 	<li>Support for customizing the logo, and more.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<ul class="enhancements">\r\n 	<li style="list-style-type: none;">For more information, see the Copier / Device Integration section for Ricoh (SmartSDK).</li>\r\n 	<li><strong>Mobility Print:</strong>\r\n<ul>\r\n 	<li>Support for Linux and macOS environments by the Mobility Print server.</li>\r\n 	<li>DNS setup is even easier with a new improved workflow in the Mobility Print Admin interface to help you configure DNS-SD.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Windows Print Provider:</strong> Added an option to change print queue error monitoring to SNMP (ErrorPollMethod=snmp in print-provider.conf). This speeds up the time on Fast Release Stations, Standard Release Stations and all web-based Release Station interfaces to:\r\n<ul>\r\n 	<li>block the release of print jobs when a print queue is in error, and</li>\r\n 	<li>stop blocking the release when the print queue is no longer in an error state.</li>\r\n</ul>\r\n</li>\r\n 	<li>Improved the wording of the "Make shared account/PIN code visible" security options in the Account Options area on the Options &gt; General page.</li>\r\n 	<li><strong>Web Print Sandbox mode security**:</strong> The confg key that controls document macros is now disabled by default (web-print.disable-macros).</li>\r\n 	<li>Basque translations are now available for Ricoh (SDK/J) version 6.0.4 and the PaperCut MF User web interface.</li>\r\n</ul>\r\n<p id="v17-4-1-fixes" class="release-category">Fixes:</p>\r\n\r\n<ul class="fixes">\r\n 	<li><strong>Mac and Linux:</strong> Fixed an issue where the printer toner level, model, and serial number was not updated on the Printer Details page for printers using some Xerox drivers.</li>\r\n 	<li><strong>Windows Print Provider:</strong> Fixed a rare issue that caused Print Provider to crash if PDL transforms were enabled.</li>\r\n 	<li><strong>Microsoft Applications on Windows 10:</strong> Fixed a rare issue that caused print jobs not to be tracked when printing to Windows servers with server side rendering, when Hide Document Names have been activated.</li>\r\n 	<li><strong>HP printers on a Windows 10 or Windows Server 2016 print server:</strong> Fixed an occasional issue that caused an incorrect number of pages to be reported when printing multiple copies.</li>\r\n 	<li>Fixed an issue preventing device license numbers on the About page from updating after adding a new device.</li>\r\n 	<li><strong>Site Server:</strong> Fixed an issue to improve Site Server registration and sync performance in organisations with many Site Servers where some Site Servers some times incorrectly switched to the offline mode.</li>\r\n</ul>\r\n</div>\r\n<p id="v17-4-1-copier-device-integration" class="release-category">Copier / Device Integration:</p>\r\n<strong>Canon (MEAP) version 1.3.1*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added support for C90xx and C70xx models.</li>\r\n 	<li>Improved Russian translation coverage.</li>\r\n</ul>\r\n<strong>Fuji Xerox (AIP) / Dell (AIP):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added support for OmniKey 5127CK and OmniKey 5427CK card readers.</li>\r\n</ul>\r\n<strong>HP (FutureSmart 4+ Print Only):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>PaperCut MF now supports HP FutureSmart 4+ Single Function Printers (SFP), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device.\r\n<strong>Note:</strong> Existing HP FutureSmart licenses can be used for the new HP FutureSmart 4+ SFPs. However, if you do not have an existing HP FutureSmart license, you can purchase a lower-cost SFP license.</li>\r\n</ul>\r\n<strong>HP (FutureSmart) version 1.2.0*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added support for models with high resolution (1024 x 768) screens.</li>\r\n 	<li>Fixed an issue when using touchscreen scrolling that incorrectly selected and deselected held print jobs on the PaperCut MF Print Release screen.</li>\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td>Specify the Windows Domain to authorize users when using the native scan-to-network functionality.</td>\r\n<td>ext-device.hp.windows-domain</td>\r\n</tr>\r\n<tr>\r\n<td>Modify the network connection timeout period and retry attempts</td>\r\n<td>ext-device.hp.network.timeout-millis\r\next-device.hp.network.timeout-retries</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n</ul>\r\n<strong>HP (OSA):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\r\n</ul>\r\n<strong>Konica Minolta (OpenAPI):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>The certified PaperCut MF connector version is now 3.4.0.</li>\r\n 	<li><strong>Standard:</strong>\r\n<ul>\r\n 	<li>Added more detail and clarity to the message displayed when a user who is logged in to two devices simultaneously, releases a job from one device that has already been released from the other device.</li>\r\n 	<li><strong>bizhub PRO 1100 devices:</strong> Fixed an issue that created unnecessary text line breaks in the login instructions on the native device''s login screen.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>i-Option:</strong>\r\n<ul>\r\n 	<li>The cursor on the PaperCut MF login screen now automatically jumps to and highlights the relevant field that needs to be entered.</li>\r\n 	<li>Devices enabled with fast access and release all jobs on login, will now display a message about the number of jobs automatically released.</li>\r\n 	<li>Fixed an issue that prevented a custom "Guest" button label from being displayed.</li>\r\n 	<li>Removed an unnecessary Device Status error message during PaperCut MF device registration.</li>\r\n 	<li>The "Cancel" button has been removed from the Scan-in-Progress screen to prevent users from attempting to cancel scan jobs in progress.</li>\r\n 	<li>Fixed an issue that caused scan jobs to be charged but not delivered when users logged out before pressing "Send".</li>\r\n 	<li>Fixed an issue that caused scan jobs to be incorrectly charged twice, when the device''s hard "Start" button was pressed more than once to initiate the scan.</li>\r\n 	<li>Fixed an issue that prevented users from navigating from the Print Release screen to the PaperCut MF Home screen.</li>\r\n 	<li>The checkbox text "Scan multiple pages from Glass" on the PaperCut Scan Details / Scan Settings screens has now been changed to "Prompt for more pages".</li>\r\n 	<li>The button text "Device Functions" on the PaperCut Scan Details / Scan Settings screens has now been changed to "Continue".</li>\r\n 	<li>Added more detail and clarity to the "Would you like to scan more?" message on the screen with the "Scan more" or "Send" options.</li>\r\n 	<li>Improved performance and UI responsiveness.</li>\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td>Suppress the display of the PaperCut MF Home screen after login.</td>\r\n<td>ext-device.konica-minolta.browser.suppress-home-screen</td>\r\n</tr>\r\n<tr>\r\n<td>Display a "Logout" button on all PaperCut MF screens on the device, to allow users to terminate an active session.</td>\r\n<td>ext-device.konica-minolta.enable.screen-logout-button</td>\r\n</tr>\r\n<tr>\r\n<td>Set the way PaperCut MF will handle other third party pull print and scan applications already on the device, during device registration.</td>\r\n<td>ext-device.konica-minolta.allow-third-party-pullprint-apps\r\next-device.konica-minolta.allow-third-party-scan-apps</td>\r\n</tr>\r\n<tr>\r\n<td>Set the way authentication credentials are submitted, based on the type of keyboard being used - a soft on-screen keyboard or an external hard keyboard.</td>\r\n<td>ext-device.konica-minolta.login.enable-auto-submit</td>\r\n</tr>\r\n<tr>\r\n<td>Configure the default setting of the "Prompt for more pages" checkbox on the PaperCut Scan Details / Scan Settings screens. This also impacts the Integrated Scanning workflow to display the screen with the "Scan more" or "Send" options.</td>\r\n<td>ext-device.konica-minolta.scan.prompt.checkbox.checked</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n 	<li><strong>Standard and i-Option:</strong>\r\n<ul>\r\n 	<li>Fixed an issue that prevented restricted users with account balances less than 0.001 from accessing device functions.</li>\r\n 	<li><strong>Polish locale:</strong> Fixed an issue that caused Zero Stop to fail.</li>\r\n 	<li>Fixed an issue when copy jobs using a paper size other than A3, A4, A5, LEGAL, LETTER,SIZE_11x17 were incorrectly charged as A4.</li>\r\n 	<li>Added a detailed message with required actions when PaperCut MF is being registered on the device for the first time and native device authentication is already enabled and detected.</li>\r\n 	<li>Fixed an issue that failed to uninstall PaperCut MF from the device, displaying the message "MiddleAuthServer".</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Reports:</strong> Fixed an issue on the "User print/copy/scan/fax - breakdown" report that incorrectly reported color scan jobs as grayscale.</li>\r\n 	<li><strong>Integrated Scanning:</strong> Added more detail and clarity to the error message on the Device Details page when enabling Integrated Scanning on devices that do not support browser authentication applications.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<strong>Lexmark (LeSF) version 2.5.0*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue preventing copying on devices with firmware version 040.087.</li>\r\n 	<li>Fixed an occasional issue that incorrectly logged users in to PaperCut MF and access the native device functions as a "guest" when the device was inactive while the cursor was on the PIN/ Password field.</li>\r\n 	<li>Fixed an issue when using the the device''s hard "Start" key that incorrectly authenticated users to log in to PaperCut MF as a "guest".</li>\r\n 	<li>Improved resilience to network connectivity issues.</li>\r\n 	<li>The config key ext-device.lexmark.approved-actions now accepts wild cards as a valid input value.</li>\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Non-Android devices (eSF 2.1 - 4.4):</strong> Enable support for multiple third party applications (such as Lexmark Solution Composer) that require access to user credentials.</td>\r\n<td>device.lexmark.login.perform-auth</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Android devices (eSF 5+):</strong> Display the logout icon on the native device home screen.</td>\r\n<td>ext-device.lexmark.logout.display-icon</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n</ul>\r\n<strong>Ricoh (SDK/J) version 6.0.4*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue that prevented the embedded application from being installed via the Remote Operation Client.</li>\r\n 	<li>Fixed an issue that sometimes caused Integrated Scanning Zero Stop to fail when using a payment gateway.</li>\r\n 	<li>Basque translations are now available.</li>\r\n</ul>\r\n<strong>Ricoh (SmartSDK) version 2.1.1*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added support for Integrated Scanning.</li>\r\n 	<li>Added tracking for printing from USB.</li>\r\n 	<li>Added support for setting the user''s PIN at the device panel if the user does not already have a PIN assigned.</li>\r\n 	<li>Added the ability to use the numeric keypad for ID number and account code.</li>\r\n 	<li>Added the ability to prevent the panel from going to sleep when card authentication is enabled.</li>\r\n 	<li>Added the ability to customize the logo.</li>\r\n 	<li>Fixed an issue that prevented LAN-fax jobs from being sent.</li>\r\n 	<li><strong>Shared accounts:</strong> Added the ability to enter comments and invoicing details when selecting a shared account at the device panel.</li>\r\n 	<li>Fixed an issue where the locale override was not applied to the submitted time for print jobs.</li>\r\n 	<li>Fixed an issue causing Zero Stop to be triggered based on the most expensive job type rather than the current job type.</li>\r\n 	<li>Fixed an occasional issue that caused buttons on the Print Release screen to become unresponsive.</li>\r\n 	<li>Fixed an occasional issue that logged users out of PaperCut MF, and not the device functions, when the panel sleep function failed to work.</li>\r\n 	<li>Fixed a layout issue on the Print Release screen of the device when using the Portuguese language.</li>\r\n 	<li><strong>Ricoh Remote Operation Client 1.2.2:</strong>\r\n<ul>\r\n 	<li>SDK/J authentication is now disabled when configuring the Remote Operation Client.</li>\r\n 	<li>"Print &amp; Delete Scanner Journal" is now automatically set to "Delete Oldest".</li>\r\n 	<li>Updated the bundled RXOP library to version 3.5.16.</li>\r\n</ul>\r\n</li>\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td>Display print job costs on the PaperCut MF Print Release screen and the Job Details screen.</td>\r\n<td>ext-device.ricoh.release-show-cost</td>\r\n</tr>\r\n<tr>\r\n<td>Permit the use of a configured list of third-party SDK/J applications when a user selects Device Functions.</td>\r\n<td>ext-device.ricoh.permission-product-ids</td>\r\n</tr>\r\n<tr>\r\n<td>Customize screen colors.</td>\r\n<td>ext-device.ricoh.accent-color\r\next-device.ricoh.primary-color</td>\r\n</tr>\r\n<tr>\r\n<td>Customize the login welcome message.</td>\r\n<td>ext-device-msg.welcome-text</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n</ul>\r\n<strong>Samsung (XOA) version 1.4.0*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added the logged in user''s username to all screen footers.</li>\r\n</ul>\r\n<strong>Sharp (OSA):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\r\n</ul>\r\n<strong>Toshiba eConnect:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\r\n</ul>\r\n<strong>Toshiba (MDS):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td>Enable access to third party applications on the PaperCut MF Home screen.</td>\r\n<td>ext-device.toshiba.app-buttons.enabled\r\next-device.toshiba.app-button1.label\r\next-device.toshiba.app-button1.url\r\next-device.toshiba.app-button2.label\r\next-device.toshiba.app-button2.url</td>\r\n</tr>\r\n<tr>\r\n<td>Suppress the display of the PaperCut MF Print Release screen after login when there are no held print jobs.</td>\r\n<td>ext-device.toshiba.skip-release-screen-when-no-jobs</td>\r\n</tr>\r\n<tr>\r\n<td>Suppress the display of the PaperCut MF Home screen after login.</td>\r\n<td>ext-device.toshiba.device-functions-on-login</td>\r\n</tr>\r\n<tr>\r\n<td>Display print job costs on the PaperCut MF Print Release screen and the Job Details screen.</td>\r\n<td>ext-device.toshiba.release-show-cost</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n</ul>\r\n<strong>Xerox (EIP):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li><strong>First generation devices:</strong> Fixed a formatting issue when the Account Selection screen is translated.</li>\r\n 	<li><strong>EIP 1.5+: VersaLink and AltaLink devices:</strong> Fixed an issue that incorrectly locked the device, preventing subsequent users from being able to log in, when the logout button on a PaperCut MF screen was repeatedly pressed by the current user.</li>\r\n</ul>\r\n<p id="v17-4-2-other-notes" class="release-category">Other Notes:</p>\r\n\r\n<ul class="other-notes">\r\n 	<li>If you are running v17.2.1 or later, there is NO database upgrade.</li>\r\n 	<li>**All Web Print sandbox servers must be updated to apply the default behavior of the config key (i.e. disabling document macros by default).</li>\r\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\r\n</ul>\r\n</div>\r\n<div id="v17-3-6" class="release"><a name="17-3-6"></a></div>', 'PaperCut MF Version 17.4', '', 'inherit', 'closed', 'closed', '', '4146-revision-v1', '', '', '2017-12-05 10:14:36', '2017-12-05 10:14:36', '', 4146, 'http://staging.selectec.com/4146-revision-v1/', 0, 'revision', '', 0),
(4179, 8, '2017-12-05 10:22:27', '2017-12-05 10:22:27', 'The productive <a href="https://www.papercut.com/" target="_blank" rel="noopener">PaperCut</a> Dev team have been working tirelessly and have just released <a href="/products/papercut/">PaperCut MF </a>version 17.4. This could be the last v17 release for the year.\r\n\r\nE<span class="tx">ven though this is a <em>minor</em> point release update from PaperCut HQ there are some <strong>significant </strong></span><span class="tx">enhancements to the current feature set. </span>This release is focused on achieving parity across vendors with the introduction of Integrated Scanning on Ricoh’s SOP (SmartSDK) devices. There are also a number of enhancements for Konica Minolta and Toshiba to help improve the user experience on the device. Also thrown in are a couple of popular end-user requested enhancements for Mobility Print.\r\n\r\n[widgetkit id="76" name="Blog - 17.4"]\r\n\r\nAs always, the full PaperCut release notes are at the bottom of the page. If you require training or simply wish to talk about 17.4 then reach out to our ever helpful channel team.\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n<div id="v17-4-2" class="release">\r\n<p class="release-date"><strong>PaperCut MF 17.4 Release Notes.</strong></p>\r\n\r\n<div class="release-changes">\r\n<p id="v17-4-2-enchancements" class="release-category">Enhancements:</p>\r\n\r\n<ul>\r\n 	<li><strong>Ricoh (SmartSDK):</strong>\r\n<ul>\r\n 	<li>Support for Integrated Scanning. The all-in-one intuitive user interface provides a consistent and seamless experience.</li>\r\n 	<li>Support for USB tracking.</li>\r\n 	<li>Support for customizing the logo, and more.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<ul class="enhancements">\r\n 	<li style="list-style-type: none;">For more information, see the Copier / Device Integration section for Ricoh (SmartSDK).</li>\r\n 	<li><strong>Mobility Print:</strong>\r\n<ul>\r\n 	<li>Support for Linux and macOS environments by the Mobility Print server.</li>\r\n 	<li>DNS setup is even easier with a new improved workflow in the Mobility Print Admin interface to help you configure DNS-SD.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Windows Print Provider:</strong> Added an option to change print queue error monitoring to SNMP (ErrorPollMethod=snmp in print-provider.conf). This speeds up the time on Fast Release Stations, Standard Release Stations and all web-based Release Station interfaces to:\r\n<ul>\r\n 	<li>block the release of print jobs when a print queue is in error, and</li>\r\n 	<li>stop blocking the release when the print queue is no longer in an error state.</li>\r\n</ul>\r\n</li>\r\n 	<li>Improved the wording of the "Make shared account/PIN code visible" security options in the Account Options area on the Options &gt; General page.</li>\r\n 	<li><strong>Web Print Sandbox mode security**:</strong> The confg key that controls document macros is now disabled by default (web-print.disable-macros).</li>\r\n 	<li>Basque translations are now available for Ricoh (SDK/J) version 6.0.4 and the PaperCut MF User web interface.</li>\r\n</ul>\r\n<p id="v17-4-1-fixes" class="release-category">Fixes:</p>\r\n\r\n<ul class="fixes">\r\n 	<li><strong>Mac and Linux:</strong> Fixed an issue where the printer toner level, model, and serial number was not updated on the Printer Details page for printers using some Xerox drivers.</li>\r\n 	<li><strong>Windows Print Provider:</strong> Fixed a rare issue that caused Print Provider to crash if PDL transforms were enabled.</li>\r\n 	<li><strong>Microsoft Applications on Windows 10:</strong> Fixed a rare issue that caused print jobs not to be tracked when printing to Windows servers with server side rendering, when Hide Document Names have been activated.</li>\r\n 	<li><strong>HP printers on a Windows 10 or Windows Server 2016 print server:</strong> Fixed an occasional issue that caused an incorrect number of pages to be reported when printing multiple copies.</li>\r\n 	<li>Fixed an issue preventing device license numbers on the About page from updating after adding a new device.</li>\r\n 	<li><strong>Site Server:</strong> Fixed an issue to improve Site Server registration and sync performance in organisations with many Site Servers where some Site Servers some times incorrectly switched to the offline mode.</li>\r\n</ul>\r\n</div>\r\n<p id="v17-4-1-copier-device-integration" class="release-category">Copier / Device Integration:</p>\r\n<strong>Canon (MEAP) version 1.3.1*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added support for C90xx and C70xx models.</li>\r\n 	<li>Improved Russian translation coverage.</li>\r\n</ul>\r\n<strong>Fuji Xerox (AIP) / Dell (AIP):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added support for OmniKey 5127CK and OmniKey 5427CK card readers.</li>\r\n</ul>\r\n<strong>HP (FutureSmart 4+ Print Only):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>PaperCut MF now supports HP FutureSmart 4+ Single Function Printers (SFP), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device.\r\n<strong>Note:</strong> Existing HP FutureSmart licenses can be used for the new HP FutureSmart 4+ SFPs. However, if you do not have an existing HP FutureSmart license, you can purchase a lower-cost SFP license.</li>\r\n</ul>\r\n<strong>HP (FutureSmart) version 1.2.0*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added support for models with high resolution (1024 x 768) screens.</li>\r\n 	<li>Fixed an issue when using touchscreen scrolling that incorrectly selected and deselected held print jobs on the PaperCut MF Print Release screen.</li>\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td>Specify the Windows Domain to authorize users when using the native scan-to-network functionality.</td>\r\n<td>ext-device.hp.windows-domain</td>\r\n</tr>\r\n<tr>\r\n<td>Modify the network connection timeout period and retry attempts</td>\r\n<td>ext-device.hp.network.timeout-millis\r\next-device.hp.network.timeout-retries</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n</ul>\r\n<strong>HP (OSA):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\r\n</ul>\r\n<strong>Konica Minolta (OpenAPI):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>The certified PaperCut MF connector version is now 3.4.0.</li>\r\n 	<li><strong>Standard:</strong>\r\n<ul>\r\n 	<li>Added more detail and clarity to the message displayed when a user who is logged in to two devices simultaneously, releases a job from one device that has already been released from the other device.</li>\r\n 	<li><strong>bizhub PRO 1100 devices:</strong> Fixed an issue that created unnecessary text line breaks in the login instructions on the native device''s login screen.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>i-Option:</strong>\r\n<ul>\r\n 	<li>The cursor on the PaperCut MF login screen now automatically jumps to and highlights the relevant field that needs to be entered.</li>\r\n 	<li>Devices enabled with fast access and release all jobs on login, will now display a message about the number of jobs automatically released.</li>\r\n 	<li>Fixed an issue that prevented a custom "Guest" button label from being displayed.</li>\r\n 	<li>Removed an unnecessary Device Status error message during PaperCut MF device registration.</li>\r\n 	<li>The "Cancel" button has been removed from the Scan-in-Progress screen to prevent users from attempting to cancel scan jobs in progress.</li>\r\n 	<li>Fixed an issue that caused scan jobs to be charged but not delivered when users logged out before pressing "Send".</li>\r\n 	<li>Fixed an issue that caused scan jobs to be incorrectly charged twice, when the device''s hard "Start" button was pressed more than once to initiate the scan.</li>\r\n 	<li>Fixed an issue that prevented users from navigating from the Print Release screen to the PaperCut MF Home screen.</li>\r\n 	<li>The checkbox text "Scan multiple pages from Glass" on the PaperCut Scan Details / Scan Settings screens has now been changed to "Prompt for more pages".</li>\r\n 	<li>The button text "Device Functions" on the PaperCut Scan Details / Scan Settings screens has now been changed to "Continue".</li>\r\n 	<li>Added more detail and clarity to the "Would you like to scan more?" message on the screen with the "Scan more" or "Send" options.</li>\r\n 	<li>Improved performance and UI responsiveness.</li>\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td>Suppress the display of the PaperCut MF Home screen after login.</td>\r\n<td>ext-device.konica-minolta.browser.suppress-home-screen</td>\r\n</tr>\r\n<tr>\r\n<td>Display a "Logout" button on all PaperCut MF screens on the device, to allow users to terminate an active session.</td>\r\n<td>ext-device.konica-minolta.enable.screen-logout-button</td>\r\n</tr>\r\n<tr>\r\n<td>Set the way PaperCut MF will handle other third party pull print and scan applications already on the device, during device registration.</td>\r\n<td>ext-device.konica-minolta.allow-third-party-pullprint-apps\r\next-device.konica-minolta.allow-third-party-scan-apps</td>\r\n</tr>\r\n<tr>\r\n<td>Set the way authentication credentials are submitted, based on the type of keyboard being used - a soft on-screen keyboard or an external hard keyboard.</td>\r\n<td>ext-device.konica-minolta.login.enable-auto-submit</td>\r\n</tr>\r\n<tr>\r\n<td>Configure the default setting of the "Prompt for more pages" checkbox on the PaperCut Scan Details / Scan Settings screens. This also impacts the Integrated Scanning workflow to display the screen with the "Scan more" or "Send" options.</td>\r\n<td>ext-device.konica-minolta.scan.prompt.checkbox.checked</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n 	<li><strong>Standard and i-Option:</strong>\r\n<ul>\r\n 	<li>Fixed an issue that prevented restricted users with account balances less than 0.001 from accessing device functions.</li>\r\n 	<li><strong>Polish locale:</strong> Fixed an issue that caused Zero Stop to fail.</li>\r\n 	<li>Fixed an issue when copy jobs using a paper size other than A3, A4, A5, LEGAL, LETTER,SIZE_11x17 were incorrectly charged as A4.</li>\r\n 	<li>Added a detailed message with required actions when PaperCut MF is being registered on the device for the first time and native device authentication is already enabled and detected.</li>\r\n 	<li>Fixed an issue that failed to uninstall PaperCut MF from the device, displaying the message "MiddleAuthServer".</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Reports:</strong> Fixed an issue on the "User print/copy/scan/fax - breakdown" report that incorrectly reported color scan jobs as grayscale.</li>\r\n 	<li><strong>Integrated Scanning:</strong> Added more detail and clarity to the error message on the Device Details page when enabling Integrated Scanning on devices that do not support browser authentication applications.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<strong>Lexmark (LeSF) version 2.5.0*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue preventing copying on devices with firmware version 040.087.</li>\r\n 	<li>Fixed an occasional issue that incorrectly logged users in to PaperCut MF and access the native device functions as a "guest" when the device was inactive while the cursor was on the PIN/ Password field.</li>\r\n 	<li>Fixed an issue when using the the device''s hard "Start" key that incorrectly authenticated users to log in to PaperCut MF as a "guest".</li>\r\n 	<li>Improved resilience to network connectivity issues.</li>\r\n 	<li>The config key ext-device.lexmark.approved-actions now accepts wild cards as a valid input value.</li>\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Non-Android devices (eSF 2.1 - 4.4):</strong> Enable support for multiple third party applications (such as Lexmark Solution Composer) that require access to user credentials.</td>\r\n<td>device.lexmark.login.perform-auth</td>\r\n</tr>\r\n<tr>\r\n<td><strong>Android devices (eSF 5+):</strong> Display the logout icon on the native device home screen.</td>\r\n<td>ext-device.lexmark.logout.display-icon</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n</ul>\r\n<strong>Ricoh (SDK/J) version 6.0.4*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue that prevented the embedded application from being installed via the Remote Operation Client.</li>\r\n 	<li>Fixed an issue that sometimes caused Integrated Scanning Zero Stop to fail when using a payment gateway.</li>\r\n 	<li>Basque translations are now available.</li>\r\n</ul>\r\n<strong>Ricoh (SmartSDK) version 2.1.1*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added support for Integrated Scanning.</li>\r\n 	<li>Added tracking for printing from USB.</li>\r\n 	<li>Added support for setting the user''s PIN at the device panel if the user does not already have a PIN assigned.</li>\r\n 	<li>Added the ability to use the numeric keypad for ID number and account code.</li>\r\n 	<li>Added the ability to prevent the panel from going to sleep when card authentication is enabled.</li>\r\n 	<li>Added the ability to customize the logo.</li>\r\n 	<li>Fixed an issue that prevented LAN-fax jobs from being sent.</li>\r\n 	<li><strong>Shared accounts:</strong> Added the ability to enter comments and invoicing details when selecting a shared account at the device panel.</li>\r\n 	<li>Fixed an issue where the locale override was not applied to the submitted time for print jobs.</li>\r\n 	<li>Fixed an issue causing Zero Stop to be triggered based on the most expensive job type rather than the current job type.</li>\r\n 	<li>Fixed an occasional issue that caused buttons on the Print Release screen to become unresponsive.</li>\r\n 	<li>Fixed an occasional issue that logged users out of PaperCut MF, and not the device functions, when the panel sleep function failed to work.</li>\r\n 	<li>Fixed a layout issue on the Print Release screen of the device when using the Portuguese language.</li>\r\n 	<li><strong>Ricoh Remote Operation Client 1.2.2:</strong>\r\n<ul>\r\n 	<li>SDK/J authentication is now disabled when configuring the Remote Operation Client.</li>\r\n 	<li>"Print &amp; Delete Scanner Journal" is now automatically set to "Delete Oldest".</li>\r\n 	<li>Updated the bundled RXOP library to version 3.5.16.</li>\r\n</ul>\r\n</li>\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td>Display print job costs on the PaperCut MF Print Release screen and the Job Details screen.</td>\r\n<td>ext-device.ricoh.release-show-cost</td>\r\n</tr>\r\n<tr>\r\n<td>Permit the use of a configured list of third-party SDK/J applications when a user selects Device Functions.</td>\r\n<td>ext-device.ricoh.permission-product-ids</td>\r\n</tr>\r\n<tr>\r\n<td>Customize screen colors.</td>\r\n<td>ext-device.ricoh.accent-color\r\next-device.ricoh.primary-color</td>\r\n</tr>\r\n<tr>\r\n<td>Customize the login welcome message.</td>\r\n<td>ext-device-msg.welcome-text</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n</ul>\r\n<strong>Samsung (XOA) version 1.4.0*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added the logged in user''s username to all screen footers.</li>\r\n</ul>\r\n<strong>Sharp (OSA):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\r\n</ul>\r\n<strong>Toshiba eConnect:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Fixed an issue that incorrectly allowed users to access the device''s web interface.</li>\r\n</ul>\r\n<strong>Toshiba (MDS):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li>Added the following new config keys:\r\n<table class="bordered">\r\n<tbody>\r\n<tr>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Description</h3>\r\n</td>\r\n<td class="is_centered bg_grey_light t_white" width="50%">\r\n<h3 class="is_centered">Config key</h3>\r\n</td>\r\n</tr>\r\n<tr>\r\n<td>Enable access to third party applications on the PaperCut MF Home screen.</td>\r\n<td>ext-device.toshiba.app-buttons.enabled\r\next-device.toshiba.app-button1.label\r\next-device.toshiba.app-button1.url\r\next-device.toshiba.app-button2.label\r\next-device.toshiba.app-button2.url</td>\r\n</tr>\r\n<tr>\r\n<td>Suppress the display of the PaperCut MF Print Release screen after login when there are no held print jobs.</td>\r\n<td>ext-device.toshiba.skip-release-screen-when-no-jobs</td>\r\n</tr>\r\n<tr>\r\n<td>Suppress the display of the PaperCut MF Home screen after login.</td>\r\n<td>ext-device.toshiba.device-functions-on-login</td>\r\n</tr>\r\n<tr>\r\n<td>Display print job costs on the PaperCut MF Print Release screen and the Job Details screen.</td>\r\n<td>ext-device.toshiba.release-show-cost</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</li>\r\n</ul>\r\n<strong>Xerox (EIP):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li><strong>First generation devices:</strong> Fixed a formatting issue when the Account Selection screen is translated.</li>\r\n 	<li><strong>EIP 1.5+: VersaLink and AltaLink devices:</strong> Fixed an issue that incorrectly locked the device, preventing subsequent users from being able to log in, when the logout button on a PaperCut MF screen was repeatedly pressed by the current user.</li>\r\n</ul>\r\n<p id="v17-4-2-other-notes" class="release-category">Other Notes:</p>\r\n\r\n<ul class="other-notes">\r\n 	<li>If you are running v17.2.1 or later, there is NO database upgrade.</li>\r\n 	<li>**All Web Print sandbox servers must be updated to apply the default behavior of the config key (i.e. disabling document macros by default).</li>\r\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\r\n</ul>\r\n</div>\r\n<div id="v17-3-6" class="release"><a name="17-3-6"></a></div>', 'PaperCut MF Version 17.4', '', 'inherit', 'closed', 'closed', '', '4146-revision-v1', '', '', '2017-12-05 10:22:27', '2017-12-05 10:22:27', '', 4146, 'http://staging.selectec.com/4146-revision-v1/', 0, 'revision', '', 0),
(4180, 18, '2017-12-02 15:42:05', '2017-12-02 15:42:05', 'The clever <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 updates.\r\n\r\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n<h2>The New Stuff:</h2>\r\n[widgetkit id="77" name="blog - Foldr v4 Updates for november"]\r\n<h2>Enhancements:</h2>\r\nA few tweaks have been made to the text labels on the public link button to increase usability.\r\nFoldr now provides an alternate SMB mode option, this is a slightly different way of listing directories and can be faster in certain configurations.\r\n\r\n<strong>Search specific enhancements.</strong>\r\n<ul>\r\n 	<li>Cloud storage locations (Google Drive, OneDrive, SharePoint Online and Dropbox) is now searchable in Foldr.</li>\r\n 	<li>The administrator can mark each share / cloud storage so it is individually selectable in the Search menu. This allows a user to choose specifically which SMB share or cloud storage they are searching against. (web app only, iOS update to support this is coming shortly)</li>\r\n 	<li>The administrator can enable ‘Show as location in search?’ within Foldr Settings &gt;&gt; Shares &gt;&gt; Search tab.</li>\r\n</ul>\r\n<h2>Under the Hood:</h2>\r\nAll sort of fixes for things you would not have noticed...but if you have to know..\r\n\r\nFixed an issue with Let’s Encrypt new certificate installations\r\nFixes an issue with collaborative editing in Google G Suite and SharePoint online\r\nFixed an issue with IdP-initiated login\r\nFixed an issue with Kerberos SSO\r\nFixes an issue with SSO IdP\r\nFixes an issue with SharePoint and automated 365 account linking\r\nFixes an issue with share name visibility on some networks\r\nFixes an issue when editing shared individual Google Documents\r\nFixes an issue when changing password if AD ‘change password at next logon’ flag is enabled\r\n<h2>What Next?</h2>\r\nGet updating and take the new toys for a test drive. Foldr represents a significant growth opportunity for resellers by expanding their portfolio and increasing their reach across vertical markets. Let us show you how Foldr can help teams collaborate using Foldr’s seamless and secure access features', 'Foldr v4 Updates for November', '', 'publish', 'closed', 'closed', '', 'foldr-v4-updates-november', '', '', '2018-01-10 10:55:08', '2018-01-10 10:55:08', '', 0, 'http://staging.selectec.com/?p=4180', 101, 'post', '', 0),
(4184, 8, '2017-12-05 22:57:11', '2017-12-05 22:57:11', '', 'local_sharepoint', '', 'inherit', 'closed', 'closed', '', 'local_sharepoint', '', '', '2017-12-05 22:57:11', '2017-12-05 22:57:11', '', 0, 'http://staging.selectec.com/wp-content/uploads/2017/12/local_sharepoint.png', 0, 'attachment', 'image/png', 0),
(4185, 8, '2017-12-05 22:57:28', '2017-12-05 22:57:28', '', 'SharePoint_logo', '', 'inherit', 'closed', 'closed', '', 'sharepoint_logo', '', '', '2017-12-05 22:57:28', '2017-12-05 22:57:28', '', 0, 'http://staging.selectec.com/wp-content/uploads/2017/12/SharePoint_logo.jpg', 0, 'attachment', 'image/jpeg', 0),
(4186, 18, '2018-01-04 10:46:27', '2018-01-04 10:46:27', 'When we talk about fleet management most people moan and groan, it is not the most fun subject in the world. The first thing they do list is all the potential problems that they experience or foresee, but we say, hang on a minute.... have you heard about Liberty from KPAX?\r\n\r\nAll fleet management software requires an agent to sit on the customer''s network to collect the varying amounts of information regarding the machines being monitored. Monitoring meter readings, toner levels, alerts etc and the need for this to be up to date, accurate and reliable is extremely high on the requirement list of any solution.\r\nThe age-old problem with the software agent is that they can stop working due to an issue with the computer they are installed upon or even outside intervention.\r\n\r\nThis is where Liberty comes in as it is a “Hardware Agent”. You can configure it in your office, you send it to your customer and they simply plug it into their network. Within a short time period, you have all the information you need reliably available to you. Liberty is not a mini PC, nor is it a Raspberry Pi, it has no OS, it does not require any antivirus software. Best of all, it protects its data with its highest level of AES encryption available (AES 256 bits).\r\n\r\n<img class="aligncenter size-large wp-image-4187" src="https://staging.selectec.com/wp-content/uploads/2017/12/not_a_pi-1024x576.jpg" alt="Not a Pi" width="660" height="371" />\r\n\r\nSo then we have the problem concerning getting that all important ROI (Return On Investment). Well, we can help there too, by using the KPAX Business Intelligence Web Portal.\r\nThe BI Portal is dedicated to sales staff, analysts or consultants and provides a comprehensive amount of data in a graphical format of your customer''s site. This can show changes in volume (daily, monthly and yearly), predictive usage based on historical use. You also have the option to configure the dashboards with “widgets” and then produce comprehensive reports to be sent to your customers.\r\nThis, I am sure you would agree is a useful tool in any MPS scenario or fleet replacement situation.\r\n\r\n<img class="aligncenter size-large wp-image-4188" src="https://staging.selectec.com/wp-content/uploads/2017/12/bi_dash-1024x560.png" alt="bi_dash" width="660" height="361" />\r\n<h3></h3>\r\n<h3>Wish to learn more about KPAX? Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>', 'KPAX Fleet Management', '', 'publish', 'closed', 'closed', '', 'kpax-fleet-management', '', '', '2019-01-28 16:48:54', '2019-01-28 16:48:54', '', 0, 'http://staging.selectec.com/?p=4186', 100, 'post', '', 0),
(4187, 8, '2017-12-06 08:54:05', '2017-12-06 08:54:05', '', 'not_a_pi', '', 'inherit', 'closed', 'closed', '', 'not_a_pi', '', '', '2017-12-06 08:55:05', '2017-12-06 08:55:05', '', 4186, 'http://staging.selectec.com/wp-content/uploads/2017/12/not_a_pi.jpg', 0, 'attachment', 'image/jpeg', 0),
(4188, 8, '2017-12-06 09:01:19', '2017-12-06 09:01:19', '', 'bi_dash', '', 'inherit', 'closed', 'closed', '', 'bi_dash', '', '', '2017-12-06 09:02:13', '2017-12-06 09:02:13', '', 4186, 'http://staging.selectec.com/wp-content/uploads/2017/12/bi_dash.png', 0, 'attachment', 'image/png', 0),
(4190, 8, '2017-12-06 09:03:42', '2017-12-06 09:03:42', 'When we talk about fleet management most people groan about it and the first thing they list is all the potential problems that they experience or foresee, but hang on a minute we say have you heard about Liberty from KPAX.\n\nAll fleet management software requires an agent to sit on the customers network to collect the varying amounts of information regarding the machines being monitored, meter readings, toner levels, alerts etc and the need for this to be up to date, accurate and reliable is extremely high on the requirement list of any solution, the age old problem with the software agent is that they stop working due to an issue with the computer they are installed upon or even outside intervention and this is where Liberty comes in as it is a “Hardware Agent” you configure it in your office, you send it to your customer they plug it in to their network and within a short time period you have all the information you need reliably available to you, This is not a mini PC, this is not a Raspberry Pi, it has no OS, it does not need any antivirus, it protects its data with its highest level of encryption (AES 256 bits).\n\n<img class="aligncenter size-large wp-image-4187" src="https://staging.selectec.com/wp-content/uploads/2017/12/not_a_pi-1024x576.jpg" alt="Not a Pi" width="660" height="371" />\n\nSo then we have the age old issue about getting ROI (Return On Investment) well we can help there too, the KPAX Business Intelligence Web Portal, this is dedicated to sales people, analysts or consultants and provides a comprehensive amount of data in a graphical format of your customers site, this can show changes in volume (daily, monthly and yearly) predictive usage based on historical use, and with the option to configure dashboards with “Widgets” and then produce comprehensive reports to be sent to your customers a useful tool in any MPS scenario or fleet replacement situation.\n\n<img class="aligncenter size-large wp-image-4188" src="https://staging.selectec.com/wp-content/uploads/2017/12/bi_dash-1024x560.png" alt="bi_dash" width="660" height="361" />', 'KPAX Fleet Management', '', 'inherit', 'closed', 'closed', '', '4186-autosave-v1', '', '', '2017-12-06 09:03:42', '2017-12-06 09:03:42', '', 4186, 'http://staging.selectec.com/4186-autosave-v1/', 0, 'revision', '', 0),
(4194, 37, '2017-12-11 17:20:52', '2017-12-11 17:20:52', 'It has been a while since we have talked about the Health Monitoring API available in PaperCut but we feel it is such an underused feature it is worth talking about again.\r\n\r\nIn the past we have had a quick look at <a href="/papercut-3rd-party-monitoring-tools">4 monitoring tools</a> and provided a quick guide to <a href="/installing-zabbix-monitor-papercut">setting up Zabbix</a>, Today we are going to look at something a bit different... Grafana\r\n\r\n<a href="https://grafana.com/" rel="noopener">Grafana</a> is an excellent tool for visualising and monitoring metrics from different sources like Zabbix, Prometheus, <a href="https://www.paessler.com/prtg" rel="noopener">PRTG</a> and <a href="https://www.splunk.com/" rel="noopener">Splunk</a>. For the dashboard we have put together we have used Prometheus just to check it out.\r\n\r\n<a href="https://prometheus.io/" rel="noopener">Prometheus</a> is a great tool for storing your metrics in a time series which is handy when using something like PaperCuts Health Monitoring API which gives you the metrics based on when the page loaded and nothing historical.\r\n\r\nGrafana and Prometheus can both be installed on Windows or Linux as a binary or setup using Docker and it only takes about 30 minutes to get both parts working and talking to each other. One thing we did have to do was create a quick add-on for Prometheus so we could convert the JSON data PaperCut gives us to the metrics format Prometheus prefers, Look out for this in a few weeks once we have finished testing and made some options configurable.\r\n\r\nThe image below shows a quick dashboard we have made so we can keep an eye on everything, We like to think it is little things like this that could make life easier for the sysadmins and possibly help identify issues before they even start to cause a problem. As a reseller this makes a great value-add and will allow you to stand out.\r\n\r\n[widgetkit id="78" name="blog - health dashboard"]\r\n\r\n&nbsp;\r\n\r\nIf you do decide to give this a go or use your existing tools and need some help <a href="https://staging.selectec.com/contact/">get in touch</a> with our <a href="/select/integration">professional services</a> team and someone will get back to you to talk about your requirements.', 'PaperCut Health Monitoring Dashboard', '', 'publish', 'closed', 'closed', '', 'papercut-health-monitoring-grafana-prometheus', '', '', '2018-07-18 11:45:09', '2018-07-18 11:45:09', '', 0, 'http://staging.selectec.com/?p=4194', 99, 'post', '', 0),
(4195, 8, '2017-12-06 12:04:52', '2017-12-06 12:04:52', '', 'grafana', '', 'inherit', 'closed', 'closed', '', 'grafana', '', '', '2017-12-06 12:06:33', '2017-12-06 12:06:33', '', 4194, 'http://staging.selectec.com/wp-content/uploads/2017/12/grafana.png', 0, 'attachment', 'image/png', 0),
(4196, 8, '2017-12-06 12:41:26', '2017-12-06 12:41:26', '', 'feature_prom_graf', '', 'inherit', 'closed', 'closed', '', 'feature_prom_graf', '', '', '2017-12-06 12:43:01', '2017-12-06 12:43:01', '', 4194, 'http://staging.selectec.com/wp-content/uploads/2017/12/feature_prom_graf.png', 0, 'attachment', 'image/png', 0),
(4199, 8, '2017-12-06 13:55:45', '2017-12-06 13:55:45', 'As part of a series of blog posts, we seek to highlight some real world examples based on our experience where <a href="/products/foldr/">Foldr</a> can play a pivotal role in a given vertical.\r\n\r\n[widgetkit id="68"]\r\n<img class="aligncenter size-full wp-image-3678" src="https://staging.selectec.com/wp-content/uploads/2017/07/grey_line.png" alt="" width="459" height="21" />\r\n\r\nIt’s no wonder over 800 schools and 500,000 users currently trust <a href="/products/foldr/">Foldr</a> as their method of file access.\r\n\r\nHere are the 2 most common problem scenarios we come across and how Foldr can seamlessly fit into the existing infrastructure to solve them:\r\n\r\n[widgetkit id="69"]\r\n\r\nWant to have a chat about <a href="/products/foldr/">Foldr</a> and how it can fit into your solutions portfolio or simply have some questions then <a href="/contact/">get in touch</a> with your Account Manager.\r\n\r\nTo assist with the sales process we are happy to provide live web based demos, reseller NFRs and make 30 day free trials available to customers.\r\n<div class="well well-lg">\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>', 'Foldr for education', '', 'inherit', 'closed', 'closed', '', '3831-autosave-v1', '', '', '2017-12-06 13:55:45', '2017-12-06 13:55:45', '', 3831, 'http://staging.selectec.com/3831-autosave-v1/', 0, 'revision', '', 0);

INSERT INTO `jb_posts` VALUES
(4299, 8, '2018-01-10 16:00:37', '2018-01-10 16:00:37', 'Select Technology is honoured to have made it into the first edition of the FT 1000, the list of Europe’s Fastest Growing Companies, compiled by The <a href="https://www.ft.com/" target="_blank" rel="noopener noreferrer">Financial Times</a> and <a href="https://www.statista.com/" target="_blank" rel="noopener noreferrer">Statista</a>. Many months were spent identifying these outstanding companies among the millions of existing European enterprises. The search included intensive database research as well as direct contacts with tens of thousands of companies. A plethora of companies provided and formally confirmed the validity of the required revenue information. At the end, just a thousand made it to the list. In time-honoured tradition, we would like to pay tribute to the efforts of our staff and our channel partners without whom this would not have been possible.\r\n\r\nSales Director, Stephen Hart had this to say:\r\n<blockquote>“This announcement further signifies to me how far Selectec has come in recent years, I put our success down to the combined efforts of all the staff here at Selectec. We pride ourselves in being 100% channel focused and always strive to provide the best experience possible for partners when they engage with us. This allows us to maintain and grow strong, long term business relationships with our partners around the world.”</blockquote>\r\n<h3>About the FT 1000:</h3>\r\nThe FT 1000 is a special report on the fastest growing companies in Europe and is set to be published in April 2017.\r\nInnovative and fast-growing companies are the driving force of the European economy in the 21st century. They generate jobs and sustain Europe’s competitiveness.\r\n\r\nFor more information please see the <a href="https://www.ft.com/content/a869a248-9a03-11e6-b8c6-568a43813464" target="_blank" rel="noopener noreferrer">FT1000 FAQ</a>.', 'FT 1000', '', 'inherit', 'closed', 'closed', '', '3353-revision-v1', '', '', '2018-01-10 16:00:37', '2018-01-10 16:00:37', '', 3353, 'http://staging.selectec.com/3353-revision-v1/', 0, 'revision', '', 0),
(4300, 8, '2018-01-10 16:00:58', '2018-01-10 16:00:58', 'It has been a while since we have talked about the Health Monitoring API available in PaperCut but we feel it is such an underused feature it is worth talking about again.\r\n\r\nIn the past we have had a quick look at <a href="/papercut-3rd-party-monitoring-tools">4 monitoring tools</a> and provided a quick guide to <a href="/installing-zabbix-monitor-papercut">setting up Zabbix</a>, Today we are going to look at something a bit different... Grafana\r\n\r\n<a href="https://grafana.com/" target="_blank" rel="noopener">Grafana</a> is an excellent tool for visualising and monitoring metrics from different sources like Zabbix, Prometheus, <a href="https://www.paessler.com/prtg" target="_blank" rel="noopener">PRTG</a> and <a href="https://www.splunk.com/" target="_blank" rel="noopener">Splunk</a>. For the dashboard we have put together we have used Prometheus just to check it out.\r\n\r\n<a href="https://prometheus.io/" target="_blank" rel="noopener">Prometheus</a> is a great tool for storing your metrics in a time series which is handy when using something like PaperCuts Health Monitoring API which gives you the metrics based on when the page loaded and nothing historical.\r\n\r\nGrafana and Prometheus can both be installed on Windows or Linux as a binary or setup using Docker and it only takes about 30 minutes to get both parts working and talking to each other. One thing we did have to do was create a quick add-on for Prometheus so we could convert the JSON data PaperCut gives us to the metrics format Prometheus prefers, Look out for this in a few weeks once we have finished testing and made some options configurable.\r\n\r\nThe image below shows a quick dashboard we have made so we can keep an eye on everything, We like to think it is little things like this that could make life easier for the sysadmins and possibly help identify issues before they even start to cause a problem. As a reseller this makes a great value-add and will allow you to stand out.\r\n\r\n[widgetkit id="78" name="blog - health dashboard"]\r\n\r\n&nbsp;\r\n\r\nIf you do decide to give this a go or use your existing tools and need some help get in touch with our <a href="/select/integration">professional services team</a> and someone will get back to you to talk about your requirements.', 'PaperCut Health Monitoring Dashboard', '', 'inherit', 'closed', 'closed', '', '4194-revision-v1', '', '', '2018-01-10 16:00:58', '2018-01-10 16:00:58', '', 4194, 'http://staging.selectec.com/4194-revision-v1/', 0, 'revision', '', 0),
(4302, 8, '2018-01-11 09:31:00', '2018-01-11 09:31:00', 'Selectec and <a href="http://nordicdoc.se/" target="_blank" rel="noopener">Nordicdoc</a> are delighted to announce their partnership agreement to deliver document management solutions, including <a href="https://staging.selectec.com/products/papercut/">PaperCut MF</a>, to organisations in the Nordic region.\r\nThis collaboration will benefit customers both with the geographical reach of Nordicdoc and the customisation and consulting expertise of Selectec, and is part of Selectec’s strategy to support organisations in the region with their digital transformation activities.\r\n\r\nThe solutions offered by the Selectec and Nordicdoc partnership, are enabling organisations to make efficiency gains and improve customer experiences, by delivering automation, integration and usability improvements within the print, copy, scan and document management tasks of process workflows.\r\nThe partnership is perfectly timed for Selectec and Nordicdoc to deliver the latest enhancements of PaperCut MF to organisations in the Nordic region.\r\n\r\nThe latest PaperCut MF <a href="https://staging.selectec.com/papercut-mf-version-17-4/">release</a> includes enhancements aimed at improving the user’s experience across many devices and enhancing the capability of organisations to integrate scanning directly into business processes.\r\nHeadlining the latest release of the PaperCut MF product is the inclusion of Integrated Scanning on Ricoh Smart Operation Panel (SmartSDK) devices. This brings organisations direct efficiency gains, by cutting out multiple steps from the traditional hardcopy to softcopy document management process.\r\nThere are also various new and exciting enhancements for HP, Konica Minolta, Lexmark, Ricoh, Toshiba, and Xerox.\r\nBYOD printing challenges are now a thing of the past, with the update to PaperCut MF Mobility Print to now support macOS and Linux servers, in addition to the existing Windows server support.\r\nTo round off the update, PaperCut released <a href="https://www.papercut.com/kb/Main/SyncUsersWithAzureAD/" target="_blank" rel="noopener">instructions</a> covering how PaperCut MF can easily sync users with Microsoft Azure Active Directory.\r\n\r\nBen McKean, EMEA Channel Director at Selectec, said:\r\n<blockquote>“Selectec is excited to move into 2018 in partnership with Nordicdoc. The strength of our process and technical expertise, combined with the customer reach and localised support of Nordicdoc, enables new focus and effort to be placed on enabling organisations to cut costs, enhance processes and improve user experience within a wide range of print, scan and copy applications. Selectec is continuing to look for opportunities to support partners and their end customer with their digital transformation strategies.”</blockquote>\r\nLembit Karlson, CEO Nordicdoc Solutions AB, added:\r\n<blockquote>“We see the alliance with Selectec as a strategic and logical partnership for enhancing our business in the Nordic Countries. We have in the recent years been selling Papercut MF successfully and think this partnership with Selectec will take us to the next level. This means both adding resources and technical expertise to the increasing number of resellers that work with us in selling and installing Papercut MF and other document management solutions.</blockquote>', 'Nordicdoc Partnership Announcement', '', 'inherit', 'closed', 'closed', '', '4258-revision-v1', '', '', '2018-01-11 09:31:00', '2018-01-11 09:31:00', '', 4258, 'http://staging.selectec.com/4258-revision-v1/', 0, 'revision', '', 0),
(4303, 8, '2018-01-11 09:31:37', '2018-01-11 09:31:37', 'Selectec and <a href="http://nordicdoc.se/" target="_blank" rel="noopener">Nordicdoc</a> are delighted to announce their partnership agreement to deliver document management solutions, including <a href="https://staging.selectec.com/products/papercut/">PaperCut MF</a>, to organisations in the Nordic region.\r\nThis collaboration will benefit customers both with the geographical reach of Nordicdoc and the customisation and consulting expertise of Selectec, and is part of Selectec’s strategy to support organisations in the region with their digital transformation activities.\r\n\r\nThe solutions offered by the Selectec and Nordicdoc partnership, are enabling organisations to make efficiency gains and improve customer experiences, by delivering automation, integration and usability improvements within the print, copy, scan and document management tasks of process workflows.\r\nThe partnership is perfectly timed for Selectec and Nordicdoc to deliver the latest enhancements of PaperCut MF to organisations in the Nordic region.\r\n\r\nThe latest PaperCut MF <a href="https://staging.selectec.com/papercut-mf-version-17-4/">release</a> includes enhancements aimed at improving the user’s experience across many devices and enhancing the capability of organisations to integrate scanning directly into business processes.\r\n\r\nHeadlining the latest release of the PaperCut MF product is the inclusion of Integrated Scanning on Ricoh Smart Operation Panel (SmartSDK) devices. This brings organisations direct efficiency gains, by cutting out multiple steps from the traditional hardcopy to softcopy document management process. There are also various new and exciting enhancements for HP, Konica Minolta, Lexmark, Ricoh, Toshiba, and Xerox.\r\n\r\nBYOD printing challenges are now a thing of the past, with the update to PaperCut MF Mobility Print to now support macOS and Linux servers, in addition to the existing Windows server support. To round off the update, PaperCut released <a href="https://www.papercut.com/kb/Main/SyncUsersWithAzureAD/" target="_blank" rel="noopener">instructions</a> covering how PaperCut MF can easily sync users with Microsoft Azure Active Directory.\r\n\r\nBen McKean, EMEA Channel Director at Selectec, said:\r\n<blockquote>“Selectec is excited to move into 2018 in partnership with Nordicdoc. The strength of our process and technical expertise, combined with the customer reach and localised support of Nordicdoc, enables new focus and effort to be placed on enabling organisations to cut costs, enhance processes and improve user experience within a wide range of print, scan and copy applications. Selectec is continuing to look for opportunities to support partners and their end customer with their digital transformation strategies.”</blockquote>\r\nLembit Karlson, CEO Nordicdoc Solutions AB, added:\r\n<blockquote>“We see the alliance with Selectec as a strategic and logical partnership for enhancing our business in the Nordic Countries. We have in the recent years been selling Papercut MF successfully and think this partnership with Selectec will take us to the next level. This means both adding resources and technical expertise to the increasing number of resellers that work with us in selling and installing Papercut MF and other document management solutions.</blockquote>', 'Nordicdoc Partnership Announcement', '', 'inherit', 'closed', 'closed', '', '4258-revision-v1', '', '', '2018-01-11 09:31:37', '2018-01-11 09:31:37', '', 4258, 'http://staging.selectec.com/4258-revision-v1/', 0, 'revision', '', 0),
(4304, 8, '2018-01-11 09:32:03', '2018-01-11 09:32:03', 'Selectec and <a href="http://nordicdoc.se/" target="_blank" rel="noopener">Nordicdoc</a> are delighted to announce their partnership agreement to deliver document management solutions, including <a href="https://staging.selectec.com/products/papercut/">PaperCut MF</a>, to organisations in the Nordic region.\r\nThis collaboration will benefit customers both with the geographical reach of Nordicdoc and the customisation and consulting expertise of Selectec, and is part of Selectec’s strategy to support organisations in the region with their digital transformation activities.\r\n\r\nThe solutions offered by the Selectec and Nordicdoc partnership, are enabling organisations to make efficiency gains and improve customer experiences, by delivering automation, integration and usability improvements within the print, copy, scan and document management tasks of process workflows.\r\n\r\nThe partnership is perfectly timed for Selectec and Nordicdoc to deliver the latest enhancements of PaperCut MF to organisations in the Nordic region. The latest PaperCut MF <a href="https://staging.selectec.com/papercut-mf-version-17-4/">release</a> includes enhancements aimed at improving the user’s experience across many devices and enhancing the capability of organisations to integrate scanning directly into business processes.\r\n\r\nHeadlining the latest release of the PaperCut MF product is the inclusion of Integrated Scanning on Ricoh Smart Operation Panel (SmartSDK) devices. This brings organisations direct efficiency gains, by cutting out multiple steps from the traditional hardcopy to softcopy document management process. There are also various new and exciting enhancements for HP, Konica Minolta, Lexmark, Ricoh, Toshiba, and Xerox.\r\n\r\nBYOD printing challenges are now a thing of the past, with the update to PaperCut MF Mobility Print to now support macOS and Linux servers, in addition to the existing Windows server support. To round off the update, PaperCut released <a href="https://www.papercut.com/kb/Main/SyncUsersWithAzureAD/" target="_blank" rel="noopener">instructions</a> covering how PaperCut MF can easily sync users with Microsoft Azure Active Directory.\r\n\r\nBen McKean, EMEA Channel Director at Selectec, said:\r\n<blockquote>“Selectec is excited to move into 2018 in partnership with Nordicdoc. The strength of our process and technical expertise, combined with the customer reach and localised support of Nordicdoc, enables new focus and effort to be placed on enabling organisations to cut costs, enhance processes and improve user experience within a wide range of print, scan and copy applications. Selectec is continuing to look for opportunities to support partners and their end customer with their digital transformation strategies.”</blockquote>\r\nLembit Karlson, CEO Nordicdoc Solutions AB, added:\r\n<blockquote>“We see the alliance with Selectec as a strategic and logical partnership for enhancing our business in the Nordic Countries. We have in the recent years been selling Papercut MF successfully and think this partnership with Selectec will take us to the next level. This means both adding resources and technical expertise to the increasing number of resellers that work with us in selling and installing Papercut MF and other document management solutions.</blockquote>', 'Nordicdoc Partnership Announcement', '', 'inherit', 'closed', 'closed', '', '4258-revision-v1', '', '', '2018-01-11 09:32:03', '2018-01-11 09:32:03', '', 4258, 'http://staging.selectec.com/4258-revision-v1/', 0, 'revision', '', 0),
(4305, 28, '2018-01-15 10:29:41', '2018-01-15 10:29:41', 'A quick read of any IT or business focused publication, whether it’s online or print, and you’ll be able to read a number of articles that impress the importance of equipping your organisation, and that of your customers, to be ready to reap the benefits of Digital Transformation via our\n\nThere’s a lot of focus on Artificial Intelligence (AI), Internet of Things (IoT), FinTech, Industry 4.0 and a wide range of other technologies, designed to improve processes, engage employees and customers in better ways and satisfy the need for transactions to be completed quicker. Although many organisations will want to plan how they can implement and make best use of these new technologies, the investment required is often placing the reality of utilising these tools out of reach, until funds can be found and justified.\n\nThis is where Selectec’s consulting and customisation services can help.\nJust take a look at the end-to-end processes taking place in many organisations and you’ll notice that hardcopy data, such as legal agreements, sales contracts and employment documents, are still core to business as usual (BAU) processes. There are huge efficiencies to be found, and therefore savings and margins to be gained, by looking at a strategy that improves the process involving the printing and scanning activities, to deliver automation in the process of transforming hardcopy data into digital. And because many organisations have unique processes, our consultancy service is used to design, implement and support solutions that bring an increased level of efficiency, accuracy and data security to their operations.\n\nEnabling capabilities such as print cost management and client billing assignment, or scan direct to department folders using OCR technology, is a key focus for Selectec, and to this end, the services we offer are used to support our channel partners, in delivering bespoke solutions to their end customers. Solutions include bespoke software functionality, integration to wider business systems, such as payment services, finance, ERP and CRM, and links to common cloud and server based document management systems, such as Dropbox, Sharepoint and Google Suite.\n\nChannel partners can easily access this valuable resource, by speaking with their Selectec Channel Manager. End users can simply ask their MFD reseller to contact Selectec, to get the process started.\n\n<a href="https://www.youtube.com/watch?v=ScXIVZO37Ng" target="_blank" rel="noopener">Hear</a> more about the value of Selectec’s consulting and configuration services from our Pre-Sales Consultant, <a href="https://staging.selectec.com/team/graham/">Graham Foxwell</a>.', 'The Value of Professional Services', '', 'inherit', 'closed', 'closed', '', '4141-autosave-v1', '', '', '2018-01-15 10:29:41', '2018-01-15 10:29:41', '', 4141, 'http://staging.selectec.com/4141-autosave-v1/', 0, 'revision', '', 0),
(4306, 28, '2018-01-15 10:29:56', '2018-01-15 10:29:56', 'A quick read of any IT or business focused publication, whether it’s online or print, and you’ll be able to read a number of articles that impress the importance of equipping your organisation, and that of your customers, to be ready to reap the benefits of Digital Transformation via our Professional Services.\r\n\r\nThere’s a lot of focus on Artificial Intelligence (AI), Internet of Things (IoT), FinTech, Industry 4.0 and a wide range of other technologies, designed to improve processes, engage employees and customers in better ways and satisfy the need for transactions to be completed quicker. Although many organisations will want to plan how they can implement and make best use of these new technologies, the investment required is often placing the reality of utilising these tools out of reach, until funds can be found and justified.\r\n\r\nThis is where Selectec’s consulting and customisation services can help.\r\nJust take a look at the end-to-end processes taking place in many organisations and you’ll notice that hardcopy data, such as legal agreements, sales contracts and employment documents, are still core to business as usual (BAU) processes. There are huge efficiencies to be found, and therefore savings and margins to be gained, by looking at a strategy that improves the process involving the printing and scanning activities, to deliver automation in the process of transforming hardcopy data into digital. And because many organisations have unique processes, our consultancy service is used to design, implement and support solutions that bring an increased level of efficiency, accuracy and data security to their operations.\r\n\r\nEnabling capabilities such as print cost management and client billing assignment, or scan direct to department folders using OCR technology, is a key focus for Selectec, and to this end, the services we offer are used to support our channel partners, in delivering bespoke solutions to their end customers. Solutions include bespoke software functionality, integration to wider business systems, such as payment services, finance, ERP and CRM, and links to common cloud and server based document management systems, such as Dropbox, Sharepoint and Google Suite.\r\n\r\nChannel partners can easily access this valuable resource, by speaking with their Selectec Channel Manager. End users can simply ask their MFD reseller to contact Selectec, to get the process started.\r\n\r\n<a href="https://www.youtube.com/watch?v=ScXIVZO37Ng" target="_blank" rel="noopener">Hear</a> more about the value of Selectec’s consulting and configuration services from our Pre-Sales Consultant, <a href="https://staging.selectec.com/team/graham/">Graham Foxwell</a>.', 'The Value of Professional Services', '', 'inherit', 'closed', 'closed', '', '4141-revision-v1', '', '', '2018-01-15 10:29:56', '2018-01-15 10:29:56', '', 4141, 'http://staging.selectec.com/4141-revision-v1/', 0, 'revision', '', 0),
(4307, 38, '2018-02-02 13:36:25', '2018-02-02 13:36:25', 'Proven solutions like PaperCut will work "out of the box" in the majority of environments. This is why it wins numerous <a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf" target="_blank" rel="noopener">awards</a> and we (and our partners) love talking about and promoting PaperCut Best Practises.\r\n\r\nThe most common Operating System we find PaperCut being installed on is Windows, this is much to the annoyance of <a href="https://staging.selectec.com/team/jonathan-bennetts/" target="_blank" rel="noopener">Jonathan</a> in our support team (#linux4eva). Our Pro Services team wrote up a few tips and tricks they follow, day in, day out during installs to make sure the customer starts off on the best foot forward using PaperCut MF''s <a href="https://www.papercut.com/tour/find-me-printing/" target="_blank" rel="noopener">find-me printing</a> feature.\r\n\r\nIn this article, we will cover that <em>very simple</em> task of getting the print queue installed.\r\n\r\n[widgetkit id="83" name="blog - Windows &amp; PaperCut - Best Practises (Part1)"]', 'Windows & PaperCut Best Practises (Part1)', '', 'publish', 'closed', 'closed', '', 'windows-papercut-best-practises-part1', '', '', '2018-04-16 14:52:50', '2018-04-16 14:52:50', '', 0, 'http://staging.selectec.com/?p=4307', 95, 'post', '', 0),
(4313, 18, '2018-02-13 12:31:37', '2018-02-13 12:31:37', 'What a way to start the year, v18 of PaperCut rolled out the doors to thunderous applause.\r\n\r\nV18 has plenty to get excited about, and we look forward to talking to our partners about what is under the hood. The big-ticket item with this release (<em>ba dum tss</em>) is <strong>Job Ticketing</strong>! You also have access to an all new embedded application built for HP OXP devices and latest security updates to help with GDPR compliance (not long now folks). All of this, plus the normal plethora of fixes, enhancements and tiny changes under the hood, designed to make life better. The talented team from <a href="https://twitter.com/PaperCutDev">@PaperCutDev</a> have knocked it out the park again.\r\n\r\nLet''s get started.\r\n[widgetkit id="80" name="Blog - 18.0"]\r\n\r\nAs always, full release notes are below. Download, install, enjoy.\r\n<h3 class="release-date">13 February 2018 - PaperCut MF 18.0.2</h3>\r\n<div class="release-changes">\r\n<p id="v18-0-2-new-features" class="release-category">New Features:</p>\r\n\r\n<ul class="new-features">\r\n 	<li><strong><a href="https://www.papercut.com/job-ticketing/" target="_blank" rel="noopener">Job Ticketing</a></strong> is a new web-based order submission and workflow tool connecting PaperCut MF to in-house print rooms and 3D fabrication labs. Completely integrated into PaperCut MF, this tool not only tracks but also allows full workflow control of services, including:\r\n<ul>\r\n 	<li>Production printing</li>\r\n 	<li>3D printing</li>\r\n 	<li>Laser cutting</li>\r\n 	<li>CNC machining</li>\r\n</ul>\r\nUsing this tool, products and options are pre-configured, allowing users to easily submit an order online. These orders are then not only tracked and managed, but the progress and status of the job is also communicated to the user.</li>\r\n 	<li><strong>HP OXP:</strong> PaperCut MF now supports HP FutureSmart 4+ Multifunction Devices (MFDs), offering a simplified setup. This new “HP OXP” solution offers job tracking and secure print release and is now the primary HP embedded solution. For more information, see the Copier / Device Integration section for <a class="scroll" href="https://www.papercut.com/products/mf/release-history/#v18-0-2-copier-device-integration" target="_blank" rel="noopener">HP OXP</a>.</li>\r\n</ul>\r\n<p id="v18-0-2-enhancements" class="release-category">Enhancements:</p>\r\n\r\n<ul class="enhancements">\r\n 	<li><strong>GDPR print management, data privacy and security compliance:</strong> To comply with <a href="http://www.eugdpr.org/key-changes.html" target="_blank" rel="noopener">Europe''s General Data Protection Regulation</a> "Right to be Forgotten":\r\n<ul>\r\n 	<li>a new Privacy Option has been added to configure the time period after which potentially sensitive data elements of print jobs are permanently redacted from the Job Logs page. This includes Document Names of print jobs and thumbnail previews and spool files of archived print jobs.</li>\r\n 	<li>the server command permanently-redact-user-data has been enhanced to redact the Document Names of cancelled or expired print jobs on the Job Logs page.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Security:</strong> When a print server is detected as being offline, all its held print jobs (pending release) can now be hidden, to prevent them from being released during the outage. For more information about this feature and how to enable it, contact PaperCut Support.</li>\r\n 	<li><strong>Linux and macOS (CUPS):</strong> Added more options to the configure-cups script when run from the terminal (list all available printers, add or remove individual printers).**</li>\r\n</ul>\r\n<p id="v18-0-2-fixes" class="release-category">Fixes:</p>\r\n\r\n<ul class="fixes">\r\n 	<li><strong>Google Cloud Print:</strong> Fixed an issue on the Application Log page that displayed an incorrect line of text (!GoogleCloudPrintManager.printer-unpublished!), instead of the relevant message.</li>\r\n 	<li><strong>HP drivers:</strong> Fixed an issue with some drivers that caused duplex print jobs to be detected as simplex (since 17.4.3).**</li>\r\n 	<li><strong>Fuji Xerox PostScript drivers:</strong> Fixed an issue with some drivers that caused an incorrect page count when multiple pages were printed on a single sheet of paper (n-up printing).**</li>\r\n 	<li><strong>PostScript drivers:</strong> Fixed an issue in the print-provider.log file that sometimes incorrectly logged an "Unsupported image compression" error.**</li>\r\n 	<li>Fixed an issue that caused some discrepancies in the Environmental Dashboard’s "Usage This Month" graph when including December 2017 Job Logs that were edited in January 2018.</li>\r\n 	<li><strong>Site Servers:</strong> Fixed an issue that caused Site Servers with low system resources or running many embedded devices to frequently switch to offline mode even when the connection to the Application Server was available.</li>\r\n</ul>\r\n<p id="v18-0-2-copier-device-integration" class="release-category">Copier / Device Integration:</p>\r\n\r\n<ul class="copier-device-integration">\r\n 	<li><strong>Canon (MEAP) version 1.4.0*:</strong>\r\n<ul>\r\n 	<li>Added an “Admin Login” button on the PaperCut MF Login screen to enable SysAdmins to log in to the device even when the device is disconnected from the PaperCut MF Application Server.</li>\r\n 	<li>Added a config key to suppress the display of the PaperCut MF Print Release screen when there are no held print jobs (ext-device.canon.skip-release-screen-when-no-jobs).</li>\r\n 	<li>Fixed an issue where Zero Stop failed to stop a restricted user with a zero or a negative balance from starting a new copy job.</li>\r\n 	<li>Fixed an issue that prevented PaperCut MF from being able to detect some USB card readers and keyboards.</li>\r\n 	<li>Added support for Canon MEAP v5.2 firmware.</li>\r\n 	<li>Added support for Tiffany Blue devices (C356 and C256).</li>\r\n 	<li>Improved Russian translation coverage.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP OXP:</strong>\r\n<ul>\r\n 	<li>PaperCut MF now supports HP FutureSmart 4+ Multifunction Devices (MFDs), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device. This new “HP OXP” solution offers job tracking and secure print release and is now the primary HP embedded solution. Integrated Scanning support will be added to this solution in a future release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (FutureSmart 4+) Print Only:</strong>\r\n<ul>\r\n 	<li>The device type "HP (FutureSmart 4+) Print Only" has been renamed "HP OXP (Printer Only)" on the Devices &gt; Create Device page. The order system has been updated to reflect this.</li>\r\n 	<li>Added support for Elatec TWN3 HID Prox, Elatec TWN3 iCLASS, Elatec TWN3 Mifare, and Elatec TWN4 Mifare, CZ208A, CE931A, and CE983A HP proximity card readers.</li>\r\n 	<li>Added a config key to enable granular control of device functions that users are permitted to access (ext-device.hp-oxpd.permission.whitelist).</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (FutureSmart) version 1.2.1*:</strong>\r\n<ul>\r\n 	<li>The device type "HP (FutureSmart)" has been renamed "HP FutureSmart (Legacy)" on the Devices &gt; Create Device page. The order system has been updated to reflect this.</li>\r\n 	<li>Fixed an issue on devices running some versions of the HP FutureSmart 4 firmware that caused the device to become unstable when swiping to log in while simultaneously clicking on screen icons.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (OSA):</strong>\r\n<ul>\r\n 	<li>Added a “Refresh” button on the Print Release screen when there are no held print jobs awaiting print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Kyocera (HyPAS) version 2.1.1*:</strong>\r\n<ul>\r\n 	<li>When “Track &amp; control scanning” is not enabled for the device, the Integrated Scanning workflow is now shortened and bypasses the account selection screens.</li>\r\n 	<li>Fixed an issue when using Integrated Scanning that prematurely displayed the screen with the "Scan more" and "Send" options, before all the pages in the document feeder had been scanned.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Sharp (OSA):</strong>\r\n<ul>\r\n 	<li>Added a “Refresh” button on the Print Release screen when there are no held print jobs awaiting print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Toshiba eConnect:</strong>\r\n<ul>\r\n 	<li>Added a “Refresh” button on the Print Release screen when there are no held print jobs awaiting print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Toshiba (MDS):</strong>\r\n<ul>\r\n 	<li>Added a config key to customize the login message on the PaperCut MF Login screen (ext-device.toshiba.login-instruction).</li>\r\n 	<li>Shortened the French translations of button labels on the PaperCut MF Home screen to enable them to be positioned correctly.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Xerox (EIP):</strong>\r\n<ul>\r\n 	<li>Fixed an issue when attempting to log out that sometimes displayed an error message.</li>\r\n 	<li><strong>EIP 1.5+ devices with First Generation Browsers</strong> (For example, WorkCenter 5325):\r\n<ul>\r\n 	<li>Fixed an issue that displayed an error message "No Shared Account Selected" even after a shared account was selected.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Print Release screen that either did not display the user’s held print jobs or when displayed, did not allow the user to select any held print jobs.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Select Account screen that either did not display any shared accounts that the user had access to or when displayed, did not allow the user to select any shared account.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<p id="v18-0-2-other-notes" class="release-category">Other Notes:</p>\r\n\r\n<ul class="other-notes">\r\n 	<li>If you are running v17.2.1 or later, there is NO database upgrade.</li>\r\n 	<li>Fixes and enhancements marked with ** require a Print Provider upgrade.</li>\r\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\r\n 	<li>The PaperCut MF End User License Agreement (EULA) indemnification clause 11.1 has been updated.</li>\r\n</ul>\r\n</div>', 'PaperCut MF Version 18.0', '', 'publish', 'closed', 'closed', '', 'papercut-mf-version-18-0', '', '', '2018-02-23 09:05:03', '2018-02-23 09:05:03', '', 0, 'http://staging.selectec.com/?p=4313', 94, 'post', '', 0),
(4319, 8, '2018-01-22 13:38:36', '2018-01-22 13:38:36', 'At Selectec we place a firm emphasis on people – both our customers and our colleagues are placed at the heart of our business to ensure we deliver ongoing service excellence.', 'Company Information', '', 'inherit', 'closed', 'closed', '', '979-revision-v1', '', '', '2018-01-22 13:38:36', '2018-01-22 13:38:36', '', 979, 'http://staging.selectec.com/979-revision-v1/', 0, 'revision', '', 0),
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(4323, 8, '2018-01-25 11:27:18', '2018-01-25 11:27:18', '', 'HP OXP UI', '', 'inherit', 'closed', 'closed', '', 'hp-oxp-ui', '', '', '2018-01-25 11:27:18', '2018-01-25 11:27:18', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/01/HP-OXP-UI.jpg', 0, 'attachment', 'image/jpeg', 0),
(4324, 8, '2018-01-25 11:27:21', '2018-01-25 11:27:21', '', 'papercut_v18.0', '', 'inherit', 'closed', 'closed', '', 'papercut_v18-0', '', '', '2018-01-25 11:27:21', '2018-01-25 11:27:21', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/01/papercut_v18.0.png', 0, 'attachment', 'image/png', 0),
(4325, 8, '2018-01-25 11:27:24', '2018-01-25 11:27:24', '', 'print_room_v18.0', '', 'inherit', 'closed', 'closed', '', 'print_room_v18-0', '', '', '2018-01-25 11:27:24', '2018-01-25 11:27:24', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/01/print_room_v18.0.png', 0, 'attachment', 'image/png', 0),
(4326, 8, '2018-01-25 11:27:29', '2018-01-25 11:27:29', '', 'printroom_v18a', '', 'inherit', 'closed', 'closed', '', 'printroom_v18a', '', '', '2018-01-25 11:27:29', '2018-01-25 11:27:29', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/01/printroom_v18a.png', 0, 'attachment', 'image/png', 0),
(4327, 8, '2018-01-25 11:27:38', '2018-01-25 11:27:38', '', 'toshiba_login_18.0', '', 'inherit', 'closed', 'closed', '', 'toshiba_login_18-0', '', '', '2018-01-25 11:27:38', '2018-01-25 11:27:38', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/01/toshiba_login_18.0.png', 0, 'attachment', 'image/png', 0),
(4329, 8, '2018-01-25 12:01:57', '2018-01-25 12:01:57', '', 'papercut_v18.0_featured', '', 'inherit', 'closed', 'closed', '', 'papercut_v18-0_featured', '', '', '2018-01-25 12:01:57', '2018-01-25 12:01:57', '', 4313, 'http://staging.selectec.com/wp-content/uploads/2018/01/papercut_v18.0_featured.png', 0, 'attachment', 'image/png', 0),
(4332, 8, '2018-01-25 12:30:33', '2018-01-25 12:30:33', '', 'papercut_v18.0_featured_image', '', 'inherit', 'closed', 'closed', '', 'papercut_v18-0_featured_image', '', '', '2018-02-23 09:05:15', '2018-02-23 09:05:15', '', 4313, 'http://staging.selectec.com/wp-content/uploads/2018/01/papercut_v18.0_featured_image.png', 0, 'attachment', 'image/png', 0),
(4333, 8, '2018-01-25 13:18:39', '2018-01-25 13:18:39', 'What a way to start the year, v18 of PaperCut rolled out the doors with thunderous applause.\n\nV18 has plenty to get excited about, and we look forward to talking to our partners about what is under the hood. The big-ticket item with this release (<em>ba dum tss</em>) is <strong>Job Ticketing</strong>! You also have access to an all new embedded application built for HP OXP devices and new security updates to help with GDPR compliance (not long now folks). All of this, plus the plethora of fixes, enhancements and tiny changes under the hood, designed to make life better. The talented team from <a href="https://twitter.com/PaperCutDev">@PaperCutDev</a> have knocked it out the park again.\n\nLet''s get started.\n[widgetkit id="80" name="Blog - 18.0"]\n\nAs always, full release notes are below. Download, install, enjoy.\n<p class="release-date"><strong>PaperCut v180.0 - January 18th, 2018</strong></p>\n\n<div class="release-changes">\n<h2 id="v18-0-0-new-features" class="release-category">New Features:</h2>\n<ul class="new-features">\n 	<li><strong>Job Ticketing</strong> is a new web-based order submission and workflow tool connecting PaperCut MF to in-house print rooms and 3D fabrication labs. Completely integrated into PaperCut MF, this tool not only tracks but also allows full workflow control of:\n<ul>\n 	<li>Production printing</li>\n 	<li>3D printing</li>\n 	<li>Laser cutting</li>\n 	<li>CNC machining</li>\n</ul>\nUsing this tool, products and options are pre-configured, allowing users to easily submit an order online. These orders are then not only tracked and managed, but the progress and status of the job is also communicated to the user.</li>\n 	<li><strong>HP OXP:</strong> PaperCut MF now supports HP FutureSmart 4+ Multifunction Devices (MFDs), offering a simplified setup. This new "HP OXP" solution offers job tracking and secure print release and is now the primary HP embedded solution. For more information, see the Copier / Device Integration section for <a class="scroll" href="https://www.papercut.com/products/mf/release-history/18-0/#v18-0-0-copier-device-integration">HP OXP</a>.</li>\n</ul>\n<h2 id="v18-0-0-enhancements" class="release-category">Enhancements:</h2>\n<ul class="enhancements">\n 	<li><strong>GDPR print management, data privacy and security compliance:</strong> To comply with <a href="http://www.eugdpr.org/key-changes.html" target="_blank" rel="noopener">Europe''s General Data Protection Regulation</a> "Right to be Forgotten":\n<ul>\n 	<li>a new Privacy Option has been added to configure the time period after which user-identifying data elements of print jobs are permanently redacted from the Job Logs page. This includes Document Names of print jobs and thumbnail previews and spool files of archived print jobs.</li>\n 	<li>the server command permanently-redact-user-data has been enhanced to redact the Document Names of cancelled or expired print jobs on the Job Logs page.</li>\n</ul>\n</li>\n 	<li><strong>Security:</strong> When a print server is detected as being offline, all its held print jobs (pending release) are now hidden and cannot be released until the print server is back online.</li>\n 	<li><strong>Linux and macOS (CUPS):</strong> Added more options to the configure-cups script when run from the terminal (list all available printers, add or remove individual printers).**</li>\n</ul>\n<h2 id="v18-0-0-fixes" class="release-category">Fixes:</h2>\n<ul class="fixes">\n 	<li><strong>Google Cloud Print:</strong> Fixed an issue on the Application Log page that displayed an incorrect line of text (!GoogleCloudPrintManager.printer-unpublished!), instead of the relevant message.</li>\n 	<li><strong>HP drivers:</strong> Fixed an issue with some drivers that caused duplex print jobs to be detected as simplex (since 17.4.3).**</li>\n 	<li><strong>Fuji Xerox PostScript drivers:</strong> Fixed an issue with some drivers that caused an incorrect page count when multiple pages were printed on a single sheet of paper (n-up printing).**</li>\n 	<li><strong>PostScript drivers:</strong> Fixed an issue in the print-provider.log file that sometimes incorrectly logged an "Unsupported image compression" error.**</li>\n 	<li>Fixed an issue that caused some discrepancies in the Environmental Dashboard''s "Usage This Month" graph when including December 2017 Job Logs that were edited in January 2018.</li>\n 	<li><strong>Site Servers:</strong> Fixed an issue that caused Site Servers with low system resources or running many embedded devices to frequently switch to offline mode even when the connection to the Application Server was available.</li>\n</ul>\n<h2 id="v18-0-0-copier-device-integration" class="release-category">Copier / Device Integration:</h2>\n<ul class="copier-device-integration">\n 	<li><strong>HP OXP:</strong>\n<ul>\n 	<li>PaperCut MF now supports HP FutureSmart 4+ Multifunction Devices (MFDs), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device. This new "HP OXP" solution offers job tracking and secure print release and is now the primary HP embedded solution. Integrated Scanning support will be added to this solution in a future release.</li>\n</ul>\n</li>\n 	<li><strong>HP (FutureSmart 4+) Print Only:</strong>\n<ul>\n 	<li>The device type "HP (FutureSmart 4+) Print Only" has been renamed "HP OXP (Printer Only)" on the Devices &gt; Create Device page. The order system has been updated to reflect this.</li>\n 	<li>Added support for Elatec TWN3 HID Prox, Elatec TWN3 iCLASS, Elatec TWN3 Mifare, and Elatec TWN4 Mifare, CZ208A, CE931A, and CE983A HP proximity card readers.</li>\n</ul>\n</li>\n 	<li><strong>HP (FutureSmart) version 1.2.1*:</strong>\n<ul>\n 	<li>The device type "HP (FutureSmart)" has been renamed "HP FutureSmart (Legacy)" on the Devices &gt; Create Device page. The order system has been updated to reflect this.</li>\n 	<li>Fixed an issue on devices running some versions of the HP FutureSmart 4 firmware that caused the device to become unstable when swiping to log in while simultaneously clicking on screen icons.</li>\n</ul>\n</li>\n 	<li><strong>HP (OSA):</strong>\n<ul>\n 	<li>Added a "Refresh" button on the Print Release screen when there are no held print jobs awaiting print release.</li>\n</ul>\n</li>\n 	<li><strong>Sharp (OSA):</strong>\n<ul>\n 	<li>Added a "Refresh" button on the Print Release screen when there are no held print jobs awaiting print release.</li>\n</ul>\n</li>\n 	<li><strong>Toshiba eConnect:</strong>\n<ul>\n 	<li>Added a "Refresh" button on the Print Release screen when there are no held print jobs awaiting print release.</li>\n</ul>\n</li>\n 	<li><strong>Toshiba (MDS):</strong>\n<ul>\n 	<li>Added a config key to customize the login message on the PaperCut MF Login screen (ext-device.toshiba.login-instruction).</li>\n 	<li>Shortened the French translations of button labels on the PaperCut MF Home screen to enable them to be positioned correctly.</li>\n</ul>\n</li>\n 	<li><strong>Xerox (EIP):</strong>\n<ul>\n 	<li>Fixed an issue when attempting to log out that sometimes displayed an error message.</li>\n</ul>\n</li>\n</ul>\n<h2 id="v18-0-0-other-notes" class="release-category">Other Notes:</h2>\n<ul class="other-notes">\n 	<li>If you are running v17.2.1 or later, there is NO database upgrade.</li>\n 	<li>Fixes and enhancements marked with ** require a Print Provider upgrade.</li>\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\n 	<li>The PaperCut MF End User License Agreement (EULA) indemnification clause 11.1 has been updated.</li>\n</ul>\n</div>', 'PaperCut MF Version 18.0', '', 'inherit', 'closed', 'closed', '', '4313-autosave-v1', '', '', '2018-01-25 13:18:39', '2018-01-25 13:18:39', '', 4313, 'http://staging.selectec.com/4313-autosave-v1/', 0, 'revision', '', 0),
(4338, 39, '2018-02-01 13:25:31', '2018-02-01 13:25:31', 'The clever <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 updates.\r\n\r\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n<h2>Product Enhancements</h2>\r\nMaking Foldr better for everyone.\r\n<ul>\r\n 	<li>Last login time is now shown for fadmin in Foldr Settings. Administrators can now easily see if there is unexpected access to the admin console.<img class="alignright wp-image-4467 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/01/fadmin_login.jpg" alt="" width="1443" height="140" /></li>\r\n 	<li>Minor improvements to Backup &amp; Restore functionality (you won''t notice but it works much better now)</li>\r\n 	<li>Updated libraries for creating Word and other office documents</li>\r\n 	<li>Displays the public link URL in Foldr Settings &gt; Shared Items, simply double-click any shared item for the full details.</li>\r\n 	<li>Added SSO service provider template for <a href="https://schoolbox.com.au/" target="_blank" rel="noopener">Schoolbox</a></li>\r\n</ul>\r\n<h2>Fixes!</h2>\r\nAnd to earn their keep the dev team have been busy bug swatting this month.\r\n<ul>\r\n 	<li>Fixes an issue with device remove in Foldr Settings &gt; Users &amp; Groups</li>\r\n 	<li>Fixes an issue with SSO and unregistered devices</li>\r\n 	<li>Fixes an issue with Kerberos SSO.</li>\r\n 	<li>Fixes an issue with OneDrive authentication tokens expiring with manual account linking. This was causing an error in the web app if a user tried to edit a local Office document in Office Online without refreshing the authentication token by browsing OneDrive first through Foldr.</li>\r\n 	<li>Fixes an issue with user filtering when exporting Activity logs</li>\r\n 	<li>Fix for SSO attribute management as tenant admin</li>\r\n 	<li>Fix for SSO attribute management with the tenant admin</li>\r\n 	<li>Fixes an issue with SSO IdP and Kerberos</li>\r\n</ul>\r\n<h2>What Next?</h2>\r\nLooking to add Foldr to your solutions portfolio or simply have some questions then get in touch with your Channel Manager.\r\n\r\nTo assist with the sales process, we are happy to provide live web based demos, reseller NFRs and make 30 day free trials available to your customers.\r\n<div class="well well-lg">\r\n<h3><a href="https://foldr.io/free-trial?partner=selectec" target="_blank" rel="noopener">Request A Free Foldr Trial</a> |<a href="mailto:sales@selectec.com">sales@selectec.com</a>| (0)1256 246970</h3>\r\n</div>', 'Foldr V4 Updates for January', '', 'publish', 'closed', 'closed', '', 'foldr-v4-updates-january', '', '', '2018-03-07 22:35:03', '2018-03-07 22:35:03', '', 0, 'http://staging.selectec.com/?p=4338', 93, 'post', '', 0),
(4340, 18, '2018-01-15 09:34:33', '2018-01-15 09:34:33', 'Aimed at SOP and Sales teams everywhere, this is a quick summary of the recent PaperCut License Changes.\r\n\r\n[widgetkit id="81" name="Blog - SOP/License changes for papercut as of 2017"]\r\n\r\n&nbsp;\r\n<h3>Should you have any questions, please contact your account manager | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>', 'PaperCut License Changes Round Up', '', 'publish', 'closed', 'closed', '', 'papercut-license-changes-round', '', '', '2018-02-06 15:48:43', '2018-02-06 15:48:43', '', 0, 'http://staging.selectec.com/?p=4340', 92, 'post', '', 0),
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(4358, 8, '2018-01-26 11:37:43', '2018-01-26 11:37:43', 'Aimed at SOP and Sales teams everywhere, this is a quick summary of some recent changes PaperCut have introduced.\n\n[widgetkit id="81" name="Blog - SOP/License changes for papercut as of 2017"]\n\n&nbsp;\n<h3>Should you have any questions or concerns, please contact your account manager | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>', 'PaperCut License Changes Round Up', '', 'inherit', 'closed', 'closed', '', '4340-autosave-v1', '', '', '2018-01-26 11:37:43', '2018-01-26 11:37:43', '', 4340, 'http://staging.selectec.com/4340-autosave-v1/', 0, 'revision', '', 0),
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(4370, 8, '2018-01-26 12:31:08', '2018-01-26 12:31:08', 'Aimed at SOP and Sales teams everywhere, this is a quick summary of some recent changes PaperCut have introduced.\r\n\r\n[widgetkit id="81" name="Blog - SOP/License changes for papercut as of 2017"]\r\n\r\n&nbsp;\r\n<h3>Should you have any questions, please contact your account manager | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>', 'PaperCut License Changes Round Up', '', 'inherit', 'closed', 'closed', '', '4340-revision-v1', '', '', '2018-01-26 12:31:08', '2018-01-26 12:31:08', '', 4340, 'http://staging.selectec.com/4340-revision-v1/', 0, 'revision', '', 0),
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(4388, 8, '2018-02-02 09:32:38', '2018-02-02 09:32:38', 'Proven solutions like PaperCut will work "out of the box" in the majority of environments. This is why it wins numerous <a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf" target="_blank" rel="noopener">awards</a> and we (and our partners) love talking about and promoting PaperCut.\n\nThe most common Operating System we find PaperCut being installed on is Windows, this is much to the annoyance of <a href="https://staging.selectec.com/team/jonathan-bennetts/">Jonathan</a> in our support team (#linux4eva). Our Pro Services team wrote up a few tips and tricks they follow, day in, day out during installs to make sure the customer starts off on the best foot forward using PaperCut MF''s <a href="https://www.papercut.com/tour/find-me-printing/" target="_blank" rel="noopener">find-me printing</a> feature.\n\nIn this article, we will cover that <em>very simple</em> task of getting the print queue installed.\n\n[widgetkit id="83" name="blog - Windows &amp; PaperCut - Best Practises (Part1)"]', 'Windows & PaperCut - Best Practises (Part1)', '', 'inherit', 'closed', 'closed', '', '4307-autosave-v1', '', '', '2018-02-02 09:32:38', '2018-02-02 09:32:38', '', 4307, 'http://staging.selectec.com/4307-autosave-v1/', 0, 'revision', '', 0);
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(4428, 28, '2018-02-06 15:48:35', '2018-02-06 15:48:35', 'Aimed at SOP and Sales teams everywhere, this is a quick summary of the recent PaperCut License Changes\r\n\r\n[widgetkit id="81" name="Blog - SOP/License changes for papercut as of 2017"]\r\n\r\n&nbsp;\r\n<h3>Should you have any questions, please contact your account manager | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>', 'PaperCut License Changes Round Up', '', 'inherit', 'closed', 'closed', '', '4340-revision-v1', '', '', '2018-02-06 15:48:35', '2018-02-06 15:48:35', '', 4340, 'http://staging.selectec.com/4340-revision-v1/', 0, 'revision', '', 0),
(4429, 28, '2018-02-06 15:48:43', '2018-02-06 15:48:43', 'Aimed at SOP and Sales teams everywhere, this is a quick summary of the recent PaperCut License Changes.\r\n\r\n[widgetkit id="81" name="Blog - SOP/License changes for papercut as of 2017"]\r\n\r\n&nbsp;\r\n<h3>Should you have any questions, please contact your account manager | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>', 'PaperCut License Changes Round Up', '', 'inherit', 'closed', 'closed', '', '4340-revision-v1', '', '', '2018-02-06 15:48:43', '2018-02-06 15:48:43', '', 4340, 'http://staging.selectec.com/4340-revision-v1/', 0, 'revision', '', 0),
(4432, 8, '2018-02-08 09:54:33', '2018-02-08 09:54:33', 'At Selectec we place a firm emphasis on people – both our customers and our colleagues are placed at the heart of our business to ensure we deliver ongoing service excellence.', 'Company Information', '', 'inherit', 'closed', 'closed', '', '979-revision-v1', '', '', '2018-02-08 09:54:33', '2018-02-08 09:54:33', '', 979, 'http://staging.selectec.com/979-revision-v1/', 0, 'revision', '', 0),
(4433, 8, '2018-02-12 17:38:56', '2018-02-12 17:38:56', 'This month we have decided to try and fire Ross again, Last time we tried he found out a bit early by looking at the print archives, this time, we have created a script so HR can opt to disable print archiving for jobs that they believe are sensitive. To find out how we did this grab a cup of coffee and continue reading.\r\n\r\nAfter looking through the <a href="http://www.papercut.com/products/ng/manual/common/topics/script-print-api.html" target="_blank" rel="noopener">Print Script API documentation</a>, I noticed a useful method: <strong>actions.job.disableArchiving()</strong>, This will allow us to disable the archiving so that sensitive or confidential documents are not viewable by other users.\r\n\r\n<img class="aligncenter wp-image-2388 size-full" src="https://staging.selectec.com/wp-content/uploads/2016/05/archiving_disabled.png" alt="archiving_disabled" width="902" height="212" />\r\n\r\nTo start setting this up we are going to create three variables one for the group, one for the message to show in a pop-up and the last one will contain the message to show as a job comment.\r\n<pre class="">var GROUP = "HR";\r\nvar MESSAGE = "Do you want to disable archiving for this job?";\r\nvar COMMENT = "This job was considered sensitive and archiving was disabled";</pre>\r\nNext we need to check if the user is in the group we have set in the variable and display a popup box. There a few different types of popup box we can create which will be covered in future articles. For this month we are only interested in a simple Yes or No box. We will also need to use the response from the box in the script so we will need to set it to a variable.\r\n<pre class="">if (inputs.user.isInGroup(GROUP)) {\r\n    var RESP = actions.client.promptYesNo( MESSAGE );\r\n    // More code will follow\r\n}</pre>\r\nAfter that we now have a window that will pop up when a user in the HR group prints it should look something like this:\r\n\r\n<img class="aligncenter size-full wp-image-2406" src="https://staging.selectec.com/wp-content/uploads/2016/05/sotm_8.png" alt="sotm_8_pop_up" width="549" height="292" />\r\n\r\nAt the moment it doesn''t matter what option is selected as we are not checking the response, The first one we will want to check is if they click Yes the value that will be returned is YES so it will just be a simple case of checking to see if RESP matches that value. We will also want to add the <strong>actions.job.disableArchiving()</strong> method and provide a handy comment to go along with the job so we can see why there is no archived copy of the job this is done using <strong>actions.job.addComment()</strong>.\r\n<pre class="">if (RESP == "YES"){\r\n    actions.job.disableArchiving();\r\n    actions.job.addComment(COMMENT);\r\n    return;\r\n}</pre>\r\nThe only thing left to do now is deal with nothing being pressed this is referred to as TIMEOUT, We are not bothered with what happens when they click No as we just want the job to print out like normal, so we don''t need to set anything for it.\r\n<pre class="">if (RESP == "TIMEOUT") {\r\n    actions.job.cancel();\r\n    return;\r\n}</pre>\r\nThat is it for this month and as always the complete print script is below and don''t worry we didn''t let anyone go in the making of this script.\r\n\r\nIf you have your own requirements for a print script and you don’t have the time or in-house experience to make it you can find out how we can help you by sending an email to our sales team at <a href="mailto:sales@selectec.com">sales@selectec.com</a>\r\n<pre class="">/*\r\n* Allow a group of users to disable Archiving\r\n*\r\n* Read more at https://staging.selectec.com/script-of-the-month-8-disable-print-archiving/\r\n*/\r\nfunction printJobHook( inputs, actions ) {\r\n\r\n    var GROUP = "HR";\r\n    var MESSAGE = "Do you want to disable archiving for this job?";\r\n    var COMMENT = "This job was considered sensitive and archiving was disabled";\r\n\r\n    if (!inputs.job.isAnalysisComplete) {\r\n        return;\r\n    }\r\n\r\n    if (inputs.user.isInGroup(GROUP)) {\r\n        var RESP = actions.client.promptYesNo( MESSAGE );\r\n\r\n        if (RESP == "TIMEOUT") {\r\n            actions.job.cancel();\r\n            return;\r\n        }\r\n\r\n        if (RESP == "YES"){\r\n            actions.job.disableArchiving();\r\n            actions.job.addComment(COMMENT);\r\n            return;\r\n        }\r\n    }\r\n}</pre>', 'PaperCut Print Script of the Month #8 - Disable Print Archiving', '', 'inherit', 'closed', 'closed', '', '2387-revision-v1', '', '', '2018-02-12 17:38:56', '2018-02-12 17:38:56', '', 2387, 'http://staging.selectec.com/2387-revision-v1/', 0, 'revision', '', 0),
(4434, 8, '2018-02-13 12:26:28', '2018-02-13 12:26:28', 'Proven solutions like PaperCut will work "out of the box" in the majority of environments. This is why it wins numerous <a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf" target="_blank" rel="noopener">awards</a> and we (and our partners) love talking about and promoting PaperCut.\r\n\r\nThe most common Operating System we find PaperCut being installed on is Windows, this is much to the annoyance of <a href="https://staging.selectec.com/team/jonathan-bennetts/" target="_blank" rel="noopener">Jonathan</a> in our support team (#linux4eva). Our Pro Services team wrote up a few tips and tricks they follow, day in, day out during installs to make sure the customer starts off on the best foot forward using PaperCut MF''s <a href="https://www.papercut.com/tour/find-me-printing/" target="_blank" rel="noopener">find-me printing</a> feature.\r\n\r\nIn this article, we will cover that <em>very simple</em> task of getting the print queue installed.\r\n\r\n[widgetkit id="83" name="blog - Windows &amp; PaperCut - Best Practises (Part1)"]', 'Windows & PaperCut Best Practises (Part1)', '', 'inherit', 'closed', 'closed', '', '4307-revision-v1', '', '', '2018-02-13 12:26:28', '2018-02-13 12:26:28', '', 4307, 'http://staging.selectec.com/4307-revision-v1/', 0, 'revision', '', 0),
(4437, 8, '2018-02-13 12:35:55', '2018-02-13 12:35:55', 'What a way to start the year, v18 of PaperCut rolled out the doors with thunderous applause.\r\n\r\nV18 has plenty to get excited about, and we look forward to talking to our partners about what is under the hood. The big-ticket item with this release (<em>ba dum tss</em>) is <strong>Job Ticketing</strong>! You also have access to an all new embedded application built for HP OXP devices and latest security updates to help with GDPR compliance (not long now folks). All of this, plus the normal plethora of fixes, enhancements and tiny changes under the hood, designed to make life better. The talented team from <a href="https://twitter.com/PaperCutDev">@PaperCutDev</a> have knocked it out the park again.\r\n\r\nLet''s get started.\r\n[widgetkit id="80" name="Blog - 18.0"]\r\n\r\nAs always, full release notes are below. Download, install, enjoy.\r\n<h3 class="release-date">13 February 2018 - PaperCut MF 18.0.2</h3>\r\n<div class="release-changes">\r\n<p id="v18-0-2-new-features" class="release-category">New Features:</p>\r\n\r\n<ul class="new-features">\r\n 	<li><strong><a href="https://www.papercut.com/job-ticketing/" target="_blank" rel="noopener">Job Ticketing</a></strong> is a new web-based order submission and workflow tool connecting PaperCut MF to in-house print rooms and 3D fabrication labs. Completely integrated into PaperCut MF, this tool not only tracks but also allows full workflow control of services, including:\r\n<ul>\r\n 	<li>Production printing</li>\r\n 	<li>3D printing</li>\r\n 	<li>Laser cutting</li>\r\n 	<li>CNC machining</li>\r\n</ul>\r\nUsing this tool, products and options are pre-configured, allowing users to easily submit an order online. These orders are then not only tracked and managed, but the progress and status of the job is also communicated to the user.</li>\r\n 	<li><strong>HP OXP:</strong> PaperCut MF now supports HP FutureSmart 4+ Multifunction Devices (MFDs), offering a simplified setup. This new “HP OXP” solution offers job tracking and secure print release and is now the primary HP embedded solution. For more information, see the Copier / Device Integration section for <a class="scroll" href="https://www.papercut.com/products/mf/release-history/#v18-0-2-copier-device-integration" target="_blank" rel="noopener">HP OXP</a>.</li>\r\n</ul>\r\n<p id="v18-0-2-enhancements" class="release-category">Enhancements:</p>\r\n\r\n<ul class="enhancements">\r\n 	<li><strong>GDPR print management, data privacy and security compliance:</strong> To comply with <a href="http://www.eugdpr.org/key-changes.html" target="_blank" rel="noopener">Europe''s General Data Protection Regulation</a> "Right to be Forgotten":\r\n<ul>\r\n 	<li>a new Privacy Option has been added to configure the time period after which potentially sensitive data elements of print jobs are permanently redacted from the Job Logs page. This includes Document Names of print jobs and thumbnail previews and spool files of archived print jobs.</li>\r\n 	<li>the server command permanently-redact-user-data has been enhanced to redact the Document Names of cancelled or expired print jobs on the Job Logs page.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Security:</strong> When a print server is detected as being offline, all its held print jobs (pending release) can now be hidden, to prevent them from being released during the outage. For more information about this feature and how to enable it, contact PaperCut Support.</li>\r\n 	<li><strong>Linux and macOS (CUPS):</strong> Added more options to the configure-cups script when run from the terminal (list all available printers, add or remove individual printers).**</li>\r\n</ul>\r\n<p id="v18-0-2-fixes" class="release-category">Fixes:</p>\r\n\r\n<ul class="fixes">\r\n 	<li><strong>Google Cloud Print:</strong> Fixed an issue on the Application Log page that displayed an incorrect line of text (!GoogleCloudPrintManager.printer-unpublished!), instead of the relevant message.</li>\r\n 	<li><strong>HP drivers:</strong> Fixed an issue with some drivers that caused duplex print jobs to be detected as simplex (since 17.4.3).**</li>\r\n 	<li><strong>Fuji Xerox PostScript drivers:</strong> Fixed an issue with some drivers that caused an incorrect page count when multiple pages were printed on a single sheet of paper (n-up printing).**</li>\r\n 	<li><strong>PostScript drivers:</strong> Fixed an issue in the print-provider.log file that sometimes incorrectly logged an "Unsupported image compression" error.**</li>\r\n 	<li>Fixed an issue that caused some discrepancies in the Environmental Dashboard’s "Usage This Month" graph when including December 2017 Job Logs that were edited in January 2018.</li>\r\n 	<li><strong>Site Servers:</strong> Fixed an issue that caused Site Servers with low system resources or running many embedded devices to frequently switch to offline mode even when the connection to the Application Server was available.</li>\r\n</ul>\r\n<p id="v18-0-2-copier-device-integration" class="release-category">Copier / Device Integration:</p>\r\n\r\n<ul class="copier-device-integration">\r\n 	<li><strong>Canon (MEAP) version 1.4.0*:</strong>\r\n<ul>\r\n 	<li>Added an “Admin Login” button on the PaperCut MF Login screen to enable SysAdmins to log in to the device even when the device is disconnected from the PaperCut MF Application Server.</li>\r\n 	<li>Added a config key to suppress the display of the PaperCut MF Print Release screen when there are no held print jobs (ext-device.canon.skip-release-screen-when-no-jobs).</li>\r\n 	<li>Fixed an issue where Zero Stop failed to stop a restricted user with a zero or a negative balance from starting a new copy job.</li>\r\n 	<li>Fixed an issue that prevented PaperCut MF from being able to detect some USB card readers and keyboards.</li>\r\n 	<li>Added support for Canon MEAP v5.2 firmware.</li>\r\n 	<li>Added support for Tiffany Blue devices (C356 and C256).</li>\r\n 	<li>Improved Russian translation coverage.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP OXP:</strong>\r\n<ul>\r\n 	<li>PaperCut MF now supports HP FutureSmart 4+ Multifunction Devices (MFDs), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device. This new “HP OXP” solution offers job tracking and secure print release and is now the primary HP embedded solution. Integrated Scanning support will be added to this solution in a future release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (FutureSmart 4+) Print Only:</strong>\r\n<ul>\r\n 	<li>The device type "HP (FutureSmart 4+) Print Only" has been renamed "HP OXP (Printer Only)" on the Devices &gt; Create Device page. The order system has been updated to reflect this.</li>\r\n 	<li>Added support for Elatec TWN3 HID Prox, Elatec TWN3 iCLASS, Elatec TWN3 Mifare, and Elatec TWN4 Mifare, CZ208A, CE931A, and CE983A HP proximity card readers.</li>\r\n 	<li>Added a config key to enable granular control of device functions that users are permitted to access (ext-device.hp-oxpd.permission.whitelist).</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (FutureSmart) version 1.2.1*:</strong>\r\n<ul>\r\n 	<li>The device type "HP (FutureSmart)" has been renamed "HP FutureSmart (Legacy)" on the Devices &gt; Create Device page. The order system has been updated to reflect this.</li>\r\n 	<li>Fixed an issue on devices running some versions of the HP FutureSmart 4 firmware that caused the device to become unstable when swiping to log in while simultaneously clicking on screen icons.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (OSA):</strong>\r\n<ul>\r\n 	<li>Added a “Refresh” button on the Print Release screen when there are no held print jobs awaiting print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Kyocera (HyPAS) version 2.1.1*:</strong>\r\n<ul>\r\n 	<li>When “Track &amp; control scanning” is not enabled for the device, the Integrated Scanning workflow is now shortened and bypasses the account selection screens.</li>\r\n 	<li>Fixed an issue when using Integrated Scanning that prematurely displayed the screen with the "Scan more" and "Send" options, before all the pages in the document feeder had been scanned.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Sharp (OSA):</strong>\r\n<ul>\r\n 	<li>Added a “Refresh” button on the Print Release screen when there are no held print jobs awaiting print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Toshiba eConnect:</strong>\r\n<ul>\r\n 	<li>Added a “Refresh” button on the Print Release screen when there are no held print jobs awaiting print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Toshiba (MDS):</strong>\r\n<ul>\r\n 	<li>Added a config key to customize the login message on the PaperCut MF Login screen (ext-device.toshiba.login-instruction).</li>\r\n 	<li>Shortened the French translations of button labels on the PaperCut MF Home screen to enable them to be positioned correctly.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Xerox (EIP):</strong>\r\n<ul>\r\n 	<li>Fixed an issue when attempting to log out that sometimes displayed an error message.</li>\r\n 	<li><strong>EIP 1.5+ devices with First Generation Browsers</strong> (For example, WorkCenter 5325):\r\n<ul>\r\n 	<li>Fixed an issue that displayed an error message "No Shared Account Selected" even after a shared account was selected.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Print Release screen that either did not display the user’s held print jobs or when displayed, did not allow the user to select any held print jobs.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Select Account screen that either did not display any shared accounts that the user had access to or when displayed, did not allow the user to select any shared account.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<p id="v18-0-2-other-notes" class="release-category">Other Notes:</p>\r\n\r\n<ul class="other-notes">\r\n 	<li>If you are running v17.2.1 or later, there is NO database upgrade.</li>\r\n 	<li>Fixes and enhancements marked with ** require a Print Provider upgrade.</li>\r\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\r\n 	<li>The PaperCut MF End User License Agreement (EULA) indemnification clause 11.1 has been updated.</li>\r\n</ul>\r\n</div>', 'PaperCut MF Version 18.0', '', 'inherit', 'closed', 'closed', '', '4313-revision-v1', '', '', '2018-02-13 12:35:55', '2018-02-13 12:35:55', '', 4313, 'http://staging.selectec.com/4313-revision-v1/', 0, 'revision', '', 0),
(4438, 8, '2018-02-13 13:16:36', '2018-02-13 13:16:36', 'What a way to start the year, v18 of PaperCut rolled out the doors to thunderous applause.\r\n\r\nV18 has plenty to get excited about, and we look forward to talking to our partners about what is under the hood. The big-ticket item with this release (<em>ba dum tss</em>) is <strong>Job Ticketing</strong>! You also have access to an all new embedded application built for HP OXP devices and latest security updates to help with GDPR compliance (not long now folks). All of this, plus the normal plethora of fixes, enhancements and tiny changes under the hood, designed to make life better. The talented team from <a href="https://twitter.com/PaperCutDev">@PaperCutDev</a> have knocked it out the park again.\r\n\r\nLet''s get started.\r\n[widgetkit id="80" name="Blog - 18.0"]\r\n\r\nAs always, full release notes are below. Download, install, enjoy.\r\n<h3 class="release-date">13 February 2018 - PaperCut MF 18.0.2</h3>\r\n<div class="release-changes">\r\n<p id="v18-0-2-new-features" class="release-category">New Features:</p>\r\n\r\n<ul class="new-features">\r\n 	<li><strong><a href="https://www.papercut.com/job-ticketing/" target="_blank" rel="noopener">Job Ticketing</a></strong> is a new web-based order submission and workflow tool connecting PaperCut MF to in-house print rooms and 3D fabrication labs. Completely integrated into PaperCut MF, this tool not only tracks but also allows full workflow control of services, including:\r\n<ul>\r\n 	<li>Production printing</li>\r\n 	<li>3D printing</li>\r\n 	<li>Laser cutting</li>\r\n 	<li>CNC machining</li>\r\n</ul>\r\nUsing this tool, products and options are pre-configured, allowing users to easily submit an order online. These orders are then not only tracked and managed, but the progress and status of the job is also communicated to the user.</li>\r\n 	<li><strong>HP OXP:</strong> PaperCut MF now supports HP FutureSmart 4+ Multifunction Devices (MFDs), offering a simplified setup. This new “HP OXP” solution offers job tracking and secure print release and is now the primary HP embedded solution. For more information, see the Copier / Device Integration section for <a class="scroll" href="https://www.papercut.com/products/mf/release-history/#v18-0-2-copier-device-integration" target="_blank" rel="noopener">HP OXP</a>.</li>\r\n</ul>\r\n<p id="v18-0-2-enhancements" class="release-category">Enhancements:</p>\r\n\r\n<ul class="enhancements">\r\n 	<li><strong>GDPR print management, data privacy and security compliance:</strong> To comply with <a href="http://www.eugdpr.org/key-changes.html" target="_blank" rel="noopener">Europe''s General Data Protection Regulation</a> "Right to be Forgotten":\r\n<ul>\r\n 	<li>a new Privacy Option has been added to configure the time period after which potentially sensitive data elements of print jobs are permanently redacted from the Job Logs page. This includes Document Names of print jobs and thumbnail previews and spool files of archived print jobs.</li>\r\n 	<li>the server command permanently-redact-user-data has been enhanced to redact the Document Names of cancelled or expired print jobs on the Job Logs page.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Security:</strong> When a print server is detected as being offline, all its held print jobs (pending release) can now be hidden, to prevent them from being released during the outage. For more information about this feature and how to enable it, contact PaperCut Support.</li>\r\n 	<li><strong>Linux and macOS (CUPS):</strong> Added more options to the configure-cups script when run from the terminal (list all available printers, add or remove individual printers).**</li>\r\n</ul>\r\n<p id="v18-0-2-fixes" class="release-category">Fixes:</p>\r\n\r\n<ul class="fixes">\r\n 	<li><strong>Google Cloud Print:</strong> Fixed an issue on the Application Log page that displayed an incorrect line of text (!GoogleCloudPrintManager.printer-unpublished!), instead of the relevant message.</li>\r\n 	<li><strong>HP drivers:</strong> Fixed an issue with some drivers that caused duplex print jobs to be detected as simplex (since 17.4.3).**</li>\r\n 	<li><strong>Fuji Xerox PostScript drivers:</strong> Fixed an issue with some drivers that caused an incorrect page count when multiple pages were printed on a single sheet of paper (n-up printing).**</li>\r\n 	<li><strong>PostScript drivers:</strong> Fixed an issue in the print-provider.log file that sometimes incorrectly logged an "Unsupported image compression" error.**</li>\r\n 	<li>Fixed an issue that caused some discrepancies in the Environmental Dashboard’s "Usage This Month" graph when including December 2017 Job Logs that were edited in January 2018.</li>\r\n 	<li><strong>Site Servers:</strong> Fixed an issue that caused Site Servers with low system resources or running many embedded devices to frequently switch to offline mode even when the connection to the Application Server was available.</li>\r\n</ul>\r\n<p id="v18-0-2-copier-device-integration" class="release-category">Copier / Device Integration:</p>\r\n\r\n<ul class="copier-device-integration">\r\n 	<li><strong>Canon (MEAP) version 1.4.0*:</strong>\r\n<ul>\r\n 	<li>Added an “Admin Login” button on the PaperCut MF Login screen to enable SysAdmins to log in to the device even when the device is disconnected from the PaperCut MF Application Server.</li>\r\n 	<li>Added a config key to suppress the display of the PaperCut MF Print Release screen when there are no held print jobs (ext-device.canon.skip-release-screen-when-no-jobs).</li>\r\n 	<li>Fixed an issue where Zero Stop failed to stop a restricted user with a zero or a negative balance from starting a new copy job.</li>\r\n 	<li>Fixed an issue that prevented PaperCut MF from being able to detect some USB card readers and keyboards.</li>\r\n 	<li>Added support for Canon MEAP v5.2 firmware.</li>\r\n 	<li>Added support for Tiffany Blue devices (C356 and C256).</li>\r\n 	<li>Improved Russian translation coverage.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP OXP:</strong>\r\n<ul>\r\n 	<li>PaperCut MF now supports HP FutureSmart 4+ Multifunction Devices (MFDs), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device. This new “HP OXP” solution offers job tracking and secure print release and is now the primary HP embedded solution. Integrated Scanning support will be added to this solution in a future release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (FutureSmart 4+) Print Only:</strong>\r\n<ul>\r\n 	<li>The device type "HP (FutureSmart 4+) Print Only" has been renamed "HP OXP (Printer Only)" on the Devices &gt; Create Device page. The order system has been updated to reflect this.</li>\r\n 	<li>Added support for Elatec TWN3 HID Prox, Elatec TWN3 iCLASS, Elatec TWN3 Mifare, and Elatec TWN4 Mifare, CZ208A, CE931A, and CE983A HP proximity card readers.</li>\r\n 	<li>Added a config key to enable granular control of device functions that users are permitted to access (ext-device.hp-oxpd.permission.whitelist).</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (FutureSmart) version 1.2.1*:</strong>\r\n<ul>\r\n 	<li>The device type "HP (FutureSmart)" has been renamed "HP FutureSmart (Legacy)" on the Devices &gt; Create Device page. The order system has been updated to reflect this.</li>\r\n 	<li>Fixed an issue on devices running some versions of the HP FutureSmart 4 firmware that caused the device to become unstable when swiping to log in while simultaneously clicking on screen icons.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (OSA):</strong>\r\n<ul>\r\n 	<li>Added a “Refresh” button on the Print Release screen when there are no held print jobs awaiting print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Kyocera (HyPAS) version 2.1.1*:</strong>\r\n<ul>\r\n 	<li>When “Track &amp; control scanning” is not enabled for the device, the Integrated Scanning workflow is now shortened and bypasses the account selection screens.</li>\r\n 	<li>Fixed an issue when using Integrated Scanning that prematurely displayed the screen with the "Scan more" and "Send" options, before all the pages in the document feeder had been scanned.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Sharp (OSA):</strong>\r\n<ul>\r\n 	<li>Added a “Refresh” button on the Print Release screen when there are no held print jobs awaiting print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Toshiba eConnect:</strong>\r\n<ul>\r\n 	<li>Added a “Refresh” button on the Print Release screen when there are no held print jobs awaiting print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Toshiba (MDS):</strong>\r\n<ul>\r\n 	<li>Added a config key to customize the login message on the PaperCut MF Login screen (ext-device.toshiba.login-instruction).</li>\r\n 	<li>Shortened the French translations of button labels on the PaperCut MF Home screen to enable them to be positioned correctly.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Xerox (EIP):</strong>\r\n<ul>\r\n 	<li>Fixed an issue when attempting to log out that sometimes displayed an error message.</li>\r\n 	<li><strong>EIP 1.5+ devices with First Generation Browsers</strong> (For example, WorkCenter 5325):\r\n<ul>\r\n 	<li>Fixed an issue that displayed an error message "No Shared Account Selected" even after a shared account was selected.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Print Release screen that either did not display the user’s held print jobs or when displayed, did not allow the user to select any held print jobs.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Select Account screen that either did not display any shared accounts that the user had access to or when displayed, did not allow the user to select any shared account.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<p id="v18-0-2-other-notes" class="release-category">Other Notes:</p>\r\n\r\n<ul class="other-notes">\r\n 	<li>If you are running v17.2.1 or later, there is NO database upgrade.</li>\r\n 	<li>Fixes and enhancements marked with ** require a Print Provider upgrade.</li>\r\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\r\n 	<li>The PaperCut MF End User License Agreement (EULA) indemnification clause 11.1 has been updated.</li>\r\n</ul>\r\n</div>', 'PaperCut MF Version 18.0', '', 'inherit', 'closed', 'closed', '', '4313-revision-v1', '', '', '2018-02-13 13:16:36', '2018-02-13 13:16:36', '', 4313, 'http://staging.selectec.com/4313-revision-v1/', 0, 'revision', '', 0),
(4439, 28, '2018-02-05 14:13:59', '2018-02-05 14:13:59', '<a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf"><img class="alignright size-full wp-image-4442" src="https://staging.selectec.com/wp-content/uploads/2018/02/buyers2018.jpg" alt="" width="357" height="407" /></a>PaperCut v17 was named the Keypoint Intelligence BLI 2018 Pick Award winner in the Outstanding Cost Accounting &amp; Cost Control Solution category! By Buyers Lab International. BLI‘s analysts said that PaperCut MF/NG v17 top the charts when it comes to cost savings, all thanks to the amazing features our partners and customers have.\r\n\r\nOur friend, Chris Dance, CEO of PaperCut said\r\n<blockquote>“We’re thrilled to be recognized by BLI as the best solution to help save on print management costs for businesses of all types and sizes around the world,”. “To be chosen alongside other document imaging leaders is a true testament of our industry standing and confirms our commitment to helping organizations manage their print-related resources - meaning our customers save money in the process. For businesses looking for a print management software, PaperCut is an easy-to-deploy, easy-to-use solution that’s also easy on businesses’ budgets.”</blockquote>\r\nEach product that passes BLI’s tests are awarded a platinum, gold, silver or bronze ratings, with the best performers qualifying as Pick contenders. BLI’s Document Imaging Software Picks are subjected to a rigorous 12-month testing cycle which evaluates products on their key attributes such as features, usability and value.\r\n\r\nThis award is the fourth BLI recognition that PaperCut has received. It won the 2015 Pick Award in Outstanding Print Management Solution, the 2012 Pick Award for PaperCut v12 in Outstanding Print Management Solution and the 2011 Pick Award for PaperCut v11.2 in Outstanding Cost Recovery Solution.\r\n\r\nDownload the <a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf">report</a>\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>', 'BLI 2018 Pick Award PaperCut!', '', 'publish', 'closed', 'closed', '', 'bli-heart-papercut', '', '', '2018-06-15 21:59:57', '2018-06-15 21:59:57', '', 0, 'http://staging.selectec.com/?p=4439', 91, 'post', '', 0),
(4440, 8, '2018-02-13 13:57:59', '2018-02-13 13:57:59', '', 'Seal-PaperCut-17-Seal', '', 'inherit', 'closed', 'closed', '', 'seal-papercut-17-seal', '', '', '2018-02-13 13:57:59', '2018-02-13 13:57:59', '', 4439, 'http://staging.selectec.com/wp-content/uploads/2018/02/Seal-PaperCut-17-Seal.png', 0, 'attachment', 'image/png', 0),
(4442, 8, '2018-02-13 14:06:55', '2018-02-13 14:06:55', '', 'buyers2018', '', 'inherit', 'closed', 'closed', '', 'buyers2018', '', '', '2018-02-13 14:06:55', '2018-02-13 14:06:55', '', 4439, 'http://staging.selectec.com/wp-content/uploads/2018/02/buyers2018.jpg', 0, 'attachment', 'image/jpeg', 0),
(4446, 8, '2018-02-13 14:13:52', '2018-02-13 14:13:52', '<a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf"><img class="alignright size-full wp-image-4442" src="https://staging.selectec.com/wp-content/uploads/2018/02/buyers2018.jpg" alt="" width="357" height="407" /></a>PaperCut v17 was named the Keypoint Intelligence BLI 2018 Pick Award winner in the Outstanding Cost Accounting &amp; Cost Control Solution category! By Buyers Lab International. BLI‘s analysts said that PaperCut MF/NG v17 top the charts when it comes to cost savings, all thanks to the amazing features our partners and customers have.\r\n\r\nOur friend, Chris Dance, CEO of PaperCut said\r\n<blockquote>“We’re thrilled to be recognized by BLI as the best solution to help save on print management costs for businesses of all types and sizes around the world,”. “To be chosen alongside other document imaging leaders is a true testament of our industry standing and confirms our commitment to helping organizations manage their print-related resources - meaning our customers save money in the process. For businesses looking for a print management software, PaperCut is an easy-to-deploy, easy-to-use solution that’s also easy on businesses’ budgets.”</blockquote>\r\nEach product that passes BLI’s tests are awarded a platinum, gold, silver or bronze ratings, with the best performers qualifying as Pick contenders. BLI’s Document Imaging Software Picks are subjected to a rigorous 12-month testing cycle which evaluates products on their key attributes such as features, usability and value.\r\n\r\nThis award is the fourth BLI recognition that PaperCut has received. It won the 2015 Pick Award in Outstanding Print Management Solution, the 2012 Pick Award for PaperCut v12 in Outstanding Print Management Solution and the 2011 Pick Award for PaperCut v11.2 in Outstanding Cost Recovery Solution.\r\n\r\nDownload the <a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf">report</a>\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>', 'BLI :heart: PaperCut!', '', 'inherit', 'closed', 'closed', '', '4439-revision-v1', '', '', '2018-02-13 14:13:52', '2018-02-13 14:13:52', '', 4439, 'http://staging.selectec.com/4439-revision-v1/', 0, 'revision', '', 0),
(4447, 8, '2018-02-13 14:47:54', '2018-02-13 14:47:54', '', 'newspaper-BLI-pick-award', '', 'inherit', 'closed', 'closed', '', 'newspaper-bli-pick-award', '', '', '2018-02-13 14:47:54', '2018-02-13 14:47:54', '', 4439, 'http://staging.selectec.com/wp-content/uploads/2018/02/newspaper-BLI-pick-award.png', 0, 'attachment', 'image/png', 0),
(4448, 8, '2018-02-13 15:06:43', '2018-02-13 15:06:43', 'After consuming copious amounts of caffeinated beverages our integrations team have completed work on a new payment gateway to integrate PaperCut MF and PaperCut NG with the Haven Systems Payment Gateway. This payment gateway is an on demand gateway which will connect directly to your Haven system when a user sends a prints job or starts a copy to check their balance and deduct the cost from the user''s Haven purse.\r\n\r\nLike all on demand payment gateways the Haven payment gateway is easy to install, Requires no extra hardware and provides full transaction auditing for both end-users and administrators. The implementation also does not compromise or replace standard PaperCut features like free quotas or overdraft rules.\r\n\r\n<a href="https://www.haven-systems.co.uk/" target="_blank" rel="noopener">Haven Systems Limited</a> is a dedicated Electronic Point Of Sale (EPOS) systems software house, providing turnkey touch screen EPOS software solutions to the Hospitality, Education, Smart Ticketing, Visitor Attraction, Leisure Management and Retail Markets. Trading purely in point of sale systems since 1991 Haven Systems have a wealth of expertise developing and providing electronic point of sale solutions and back office systems to both single and multiple site operations throughout the UK.\r\n\r\nFor more information, including a quote please contact your Account Manager or give us a call on 01256 246970', 'Haven Systems Payment Gateway', '', 'inherit', 'closed', 'closed', '', '3828-revision-v1', '', '', '2018-02-13 15:06:43', '2018-02-13 15:06:43', '', 3828, 'http://staging.selectec.com/3828-revision-v1/', 0, 'revision', '', 0),
(4450, 8, '2018-02-13 15:08:20', '2018-02-13 15:08:20', 'Proven solutions like PaperCut will work "out of the box" in the majority of environments. This is why it wins numerous <a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf" target="_blank" rel="noopener">awards</a> and we (and our partners) love talking about and promoting PaperCut.\r\n\r\nThe most common Operating System we find PaperCut being installed on is Windows, this is much to the annoyance of <a href="https://staging.selectec.com/team/jonathan-bennetts/" target="_blank" rel="noopener">Jonathan</a> in our support team (#linux4eva). Our Pro Services team wrote up a few tips and tricks they follow, day in, day out during installs to make sure the customer starts off on the best foot forward using PaperCut MF''s <a href="https://www.papercut.com/tour/find-me-printing/" target="_blank" rel="noopener">find-me printing</a> feature.\r\n\r\nIn this article, we will cover that <em>very simple</em> task of getting the print queue installed.\r\n\r\n[widgetkit id="83" name="blog - Windows &amp; PaperCut - Best Practises (Part1)"]', 'Windows & PaperCut Best Practises (Part1)', '', 'inherit', 'closed', 'closed', '', '4307-revision-v1', '', '', '2018-02-13 15:08:20', '2018-02-13 15:08:20', '', 4307, 'http://staging.selectec.com/4307-revision-v1/', 0, 'revision', '', 0),
(4451, 8, '2018-02-22 10:22:16', '2018-02-22 10:22:16', '', 'Bio-Buddy', '', 'inherit', 'closed', 'closed', '', 'biobuddy4', '', '', '2018-02-22 10:24:43', '2018-02-22 10:24:43', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/02/biobuddy4.jpg', 0, 'attachment', 'image/jpeg', 0),
(4452, 8, '2018-02-22 11:44:16', '2018-02-22 11:44:16', '', 'bio_buddy', '', 'inherit', 'closed', 'closed', '', 'bio_buddy', '', '', '2018-02-23 09:00:13', '2018-02-23 09:00:13', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/02/bio_buddy.jpg', 0, 'attachment', 'image/jpeg', 0),
(4453, 8, '2018-02-22 12:10:06', '2018-02-22 12:10:06', '', 'bio_buddy_con', '', 'inherit', 'closed', 'closed', '', 'bio_buddy_con', '', '', '2018-02-22 12:10:06', '2018-02-22 12:10:06', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/02/bio_buddy_con.jpg', 0, 'attachment', 'image/jpeg', 0),
(4454, 30, '2025-01-06 10:05:25', '2025-01-06 10:05:25', '[vc_row row_height_percent="0" override_padding="yes" h_padding="3" top_padding="4" bottom_padding="2" overlay_alpha="50" gutter_size="3" column_width_percent="100" shift_y="0" z_index="0" content_parallax="0" uncode_shortcode_id="125534"][vc_column column_width_percent="100" gutter_size="3" override_padding="yes" column_padding="2" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" uncode_shortcode_id="135213"][vc_custom_heading uncode_shortcode_id="348511"]An affordable, easy-to-use card reader that''s perfect for use with PaperCut MF![/vc_custom_heading][vc_single_image media="133170" media_width_percent="70" alignment="center" uncode_shortcode_id="236207"][vc_column_text uncode_shortcode_id="392127"]The ID One Touch range comprises simple, effective, incredibly versatile biometric readers and adapters.\r\n\r\nThere has always been a gap between the ability to authenticate via an RFID (swipe of an ID card, for example) and a full-blown, and often expensive, cashless catering or biometric authentication system.\r\n\r\nThis is where ID One Touch comes in; there is no need for bulky server-side software installations and a complex enrolment strategy. These great little readers allow you to “plug &amp; play” when it comes to biometric authentication to your print or MFD device.[/vc_column_text][/vc_column][/vc_row][vc_row row_height_percent="50" override_padding="yes" h_padding="3" top_padding="2" bottom_padding="5" overlay_alpha="50" gutter_size="4" column_width_percent="100" shift_y="0" z_index="0" content_parallax="0" uncode_shortcode_id="129511"][vc_column width="1/2"][vc_single_image media="8622" media_width_percent="100" media_ratio="four-three" uncode_shortcode_id="176578"][/vc_column][vc_column column_width_use_pixel="yes" position_vertical="middle" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/2" column_width_pixel="900"][vc_custom_heading heading_semantic="h3" subheading="The ID One Touch reader plugs into your print device, you register your fingerprint (touching the sensor three times) and then voilà, you have been registered and granted access to the print device. With the addition of any print management or secure print release system, there is an additional layer of configuration necessary but the team at Selectec are here to assist you with that. This is a simple, easy to install biometric authentication solution which will change the way your customer''s users log into their printing device." uncode_shortcode_id="959638"]ID One Touch Reader[/vc_custom_heading][/vc_column][/vc_row][vc_row row_height_percent="50" override_padding="yes" h_padding="3" top_padding="5" bottom_padding="2" overlay_alpha="50" gutter_size="4" column_width_percent="100" shift_y="0" z_index="0" content_parallax="0" el_class="inverted-device-order" uncode_shortcode_id="110902"][vc_column column_width_use_pixel="yes" position_vertical="middle" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/2" column_width_pixel="900"][vc_custom_heading heading_semantic="h3" subheading="It also fully integrates with the fantastic PaperCut print management system, amongst others, of course, to offer a fail-safe way for your users to authenticate at the device, even if they have lost or forgotten their ID card.\r\n\r\nThis solution offers you the ability to implement a biometric authentication system easily, without the headache of a resource-hungry server-side software installation &amp; configuration and at a fraction of the cost.\r\n\r\nThe ID One Touch connects via USB just like any other reader; it also works with a fast-release terminal." uncode_shortcode_id="168247" text_color_type="uncode-palette" text_color_solid="#ff0000"]Works with PaperCut![/vc_custom_heading][/vc_column][vc_column width="1/2"][vc_single_image media="102970" media_width_percent="100" media_ratio="four-three" uncode_shortcode_id="978930"][/vc_column][/vc_row][vc_row row_height_percent="50" override_padding="yes" h_padding="3" top_padding="2" bottom_padding="5" overlay_alpha="50" gutter_size="4" column_width_percent="100" shift_y="0" z_index="0" content_parallax="0" uncode_shortcode_id="104036"][vc_column width="1/2"][vc_single_image media="133171" media_width_percent="100" media_ratio="four-three" uncode_shortcode_id="155764"][/vc_column][vc_column column_width_use_pixel="yes" position_vertical="middle" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/2" column_width_pixel="900"][vc_custom_heading heading_semantic="h3" subheading="<b>ID One Touch features:</b>\r\n<ul>\r\n 	<li>Secure fingerprint authentication</li>\r\n 	<li>Easy installation process</li>\r\n 	<li>The size of a standard card reader</li>\r\n 	<li>Auto fingerprint registration</li>\r\n 	<li>Direct connection to the all-in-one via the USB</li>\r\n 	<li>Power via the USB port</li>\r\n 	<li>No need to connect to the network</li>\r\n</ul>\r\n" uncode_shortcode_id="144277"]ID One Touch card reader features[/vc_custom_heading][/vc_column][/vc_row][vc_row row_height_percent="50" override_padding="yes" h_padding="3" top_padding="2" bottom_padding="5" overlay_alpha="50" gutter_size="4" column_width_percent="100" shift_y="0" z_index="0" content_parallax="0" uncode_shortcode_id="211949"][vc_column column_width_use_pixel="yes" position_vertical="middle" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/2" column_width_pixel="900"][vc_custom_heading heading_semantic="h3" subheading="The ID One Touch converter is a smart device that allows you to connect existing biometric hardware to MFD devices for authentication. Simply connect your biometric equipment to the converter using the Wiegand interface, the converter then connects to the MFD via USB and emulates a standard keyboard.\r\n\r\nThe ID One Touch Converter has a built-in 1.3 ``graphics display, which is intended to assist the user in the use of the equipment. Graphical animations allow user support from the self-registration process and of course for day-to-day authentication.\r\n<ul>\r\n 	<li>Secure authentication via biometric data</li>\r\n 	<li>Compatibility with existing biometric hardware</li>\r\n 	<li>Centralised biometric system and datastore</li>\r\n</ul>\r\n" uncode_shortcode_id="932158"]ID One Touch converter[/vc_custom_heading][/vc_column][vc_column width="1/2"][vc_single_image media="4453" media_width_percent="100" media_ratio="four-three" uncode_shortcode_id="181059"][/vc_column][/vc_row][vc_row row_height_percent="0" override_padding="yes" h_padding="3" top_padding="5" bottom_padding="5" back_color="color-lxmt" overlay_alpha="100" gutter_size="100" column_width_percent="100" shift_y="0" z_index="0" content_parallax="0" style="inherited" uncode_shortcode_id="178708" back_color_type="uncode-palette"][vc_column column_width_use_pixel="yes" align_horizontal="align_center" gutter_size="3" overlay_alpha="100" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="100" mobile_width="0" zoom_width="0" zoom_height="0" width="1/1" column_width_pixel="900"][vc_row_inner row_inner_height_percent="0" overlay_alpha="100" gutter_size="3" shift_y="0"][vc_column_inner column_width_use_pixel="yes" align_horizontal="align_center" gutter_size="3" overlay_alpha="100" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" zoom_width="0" zoom_height="0" width="1/1" column_width_pixel="600"][vc_custom_heading heading_semantic="h3" text_size="h1" sub_lead="yes" sub_reduced="yes" text_align="text-center" uncode_shortcode_id="128406"]Talk to us![/vc_custom_heading][vc_column_text uncode_shortcode_id="299955"]If you would like training or simply have some questions about the ID One Touch range of devices, then <span style="text-decoration: underline;"><a href="https://staging.selectec.com/contact/">get in touch</a></span> with your Account Manager.[/vc_column_text][vc_button button_color="color-128603" size="btn-lg" text_skin="yes" border_width="" link="url:%2Fcontact%2F|title:Contact%20Us" button_color_type="uncode-palette" uncode_shortcode_id="171085"]Contact us[/vc_button][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row][vc_column width="1/1"][vc_empty_space empty_h="3"][/vc_column][/vc_row]', 'Biometrics with PaperCut MF using ID One Touch', '', 'draft', 'closed', 'closed', '', 'biometrics-papercut-mf-using-bio-buddy', '', '', '2025-04-02 16:47:41', '2025-04-02 15:47:41', '', 0, 'http://staging.selectec.com/?p=4454', 90, 'post', '', 0);
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(4462, 8, '2018-02-22 14:59:18', '2018-02-22 14:59:18', '', 'biobuddyreg', '', 'inherit', 'closed', 'closed', '', 'biobuddyreg', '', '', '2018-02-22 14:59:18', '2018-02-22 14:59:18', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/02/biobuddyreg.jpg', 0, 'attachment', 'image/jpeg', 0),
(4464, 8, '2018-02-22 17:26:08', '2018-02-22 17:26:08', '', 'app screen', '', 'inherit', 'closed', 'closed', '', 'app-screen', '', '', '2018-02-22 17:26:08', '2018-02-22 17:26:08', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/02/app-screen.png', 0, 'attachment', 'image/png', 0),
(4466, 8, '2018-02-23 13:56:56', '2018-02-23 13:56:56', 'The clever <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 updates.\n\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\n<h2>Product Enhancements</h2>\nMaking foldr better for everyone.\n<ul>\n 	<li>Last login time is now shown for fadmin in Foldr Settings. Administrators can now easily see if there is unexpected access to the admin console.<img class="alignright wp-image-4467 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/01/fadmin_login.jpg" alt="" width="1443" height="140" /></li>\n 	<li>Minor improvements to Backup &amp; Restore functionality (you won''t notice but it works much better now)</li>\n 	<li>Updated libraries for creating Word and other office documents</li>\n 	<li>Displays the public link URL in Foldr Settings &gt; Shared Items, simply double-click any shared item for the full details.</li>\n 	<li>Added SSO service provider template for <a href="https://schoolbox.com.au/" target="_blank" rel="noopener">Schoolbox</a></li>\n</ul>\n<h2>Fixes!</h2>\nAnd to earn their keep the dev team have been busy bug swatting this month.\n<ul>\n 	<li>Fixes an issue with device remove in Foldr Settings &gt; Users &amp; Groups</li>\n 	<li>Fixes an issue with SSO and unregistered devices</li>\n 	<li>Fixes an issue with Kerberos SSO.</li>\n 	<li>Fixes an issue with OneDrive authentication tokens expiring with manual account linking. This was causing an error in the web app if a user tried to edit a local Office document in Office Online without refreshing the authentication token by browsing OneDrive first through Foldr.</li>\n 	<li>Fixes an issue with user filtering when exporting Activity logs</li>\n 	<li>Fix for SSO attribute management as tenant admin</li>\n 	<li>Fix for SSO attribute management with the tenant admin</li>\n 	<li>Fixes an issue with SSO IdP and Kerberos</li>\n</ul>\n<h2>What Next?</h2>\nGet updating and take the new toys for a test drive. Foldr represents a significant growth opportunity for resellers by expanding their portfolio and increasing their reach across vertical markets. Let us show you how Foldr can help teams collaborate using Foldr’s seamless and secure access features.', 'Foldr V4 Updates for January', '', 'inherit', 'closed', 'closed', '', '4338-autosave-v1', '', '', '2018-02-23 13:56:56', '2018-02-23 13:56:56', '', 4338, 'http://staging.selectec.com/4338-autosave-v1/', 0, 'revision', '', 0),
(4467, 8, '2018-02-23 13:31:41', '2018-02-23 13:31:41', '', 'fadmin_login', '', 'inherit', 'closed', 'closed', '', 'fadmin_login', '', '', '2018-02-23 13:31:41', '2018-02-23 13:31:41', '', 4338, 'http://staging.selectec.com/wp-content/uploads/2018/01/fadmin_login.jpg', 0, 'attachment', 'image/jpeg', 0),
(4470, 8, '2018-02-23 14:28:03', '2018-02-23 14:28:03', 'The clever <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 updates.\r\n\r\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n<h2>Product Enhancements</h2>\r\nMaking Foldr better for everyone.\r\n<ul>\r\n 	<li>Last login time is now shown for fadmin in Foldr Settings. Administrators can now easily see if there is unexpected access to the admin console.<img class="alignright wp-image-4467 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/01/fadmin_login.jpg" alt="" width="1443" height="140" /></li>\r\n 	<li>Minor improvements to Backup &amp; Restore functionality (you won''t notice but it works much better now)</li>\r\n 	<li>Updated libraries for creating Word and other office documents</li>\r\n 	<li>Displays the public link URL in Foldr Settings &gt; Shared Items, simply double-click any shared item for the full details.</li>\r\n 	<li>Added SSO service provider template for <a href="https://schoolbox.com.au/" target="_blank" rel="noopener">Schoolbox</a></li>\r\n</ul>\r\n<h2>Fixes!</h2>\r\nAnd to earn their keep the dev team have been busy bug swatting this month.\r\n<ul>\r\n 	<li>Fixes an issue with device remove in Foldr Settings &gt; Users &amp; Groups</li>\r\n 	<li>Fixes an issue with SSO and unregistered devices</li>\r\n 	<li>Fixes an issue with Kerberos SSO.</li>\r\n 	<li>Fixes an issue with OneDrive authentication tokens expiring with manual account linking. This was causing an error in the web app if a user tried to edit a local Office document in Office Online without refreshing the authentication token by browsing OneDrive first through Foldr.</li>\r\n 	<li>Fixes an issue with user filtering when exporting Activity logs</li>\r\n 	<li>Fix for SSO attribute management as tenant admin</li>\r\n 	<li>Fix for SSO attribute management with the tenant admin</li>\r\n 	<li>Fixes an issue with SSO IdP and Kerberos</li>\r\n</ul>\r\n<h2>What Next?</h2>\r\nGet updating and take the new toys for a test drive. Foldr represents a significant growth opportunity for resellers by expanding their portfolio and increasing their reach across vertical markets. Let us show you how Foldr can help teams collaborate using Foldr’s seamless and secure access features.', 'Foldr V4 Updates for January', '', 'inherit', 'closed', 'closed', '', '4338-revision-v1', '', '', '2018-02-23 14:28:03', '2018-02-23 14:28:03', '', 4338, 'http://staging.selectec.com/4338-revision-v1/', 0, 'revision', '', 0),
(4471, 8, '2018-02-23 14:28:15', '2018-02-23 14:28:15', 'The clever <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 updates.\r\n\r\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n<h2>Product Enhancements</h2>\r\nMaking Foldr better for everyone.\r\n<ul>\r\n 	<li>Last login time is now shown for fadmin in Foldr Settings. Administrators can now easily see if there is unexpected access to the admin console.<img class="alignright wp-image-4467 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/01/fadmin_login.jpg" alt="" width="1443" height="140" /></li>\r\n 	<li>Minor improvements to Backup &amp; Restore functionality (you won''t notice but it works much better now)</li>\r\n 	<li>Updated libraries for creating Word and other office documents</li>\r\n 	<li>Displays the public link URL in Foldr Settings &gt; Shared Items, simply double-click any shared item for the full details.</li>\r\n 	<li>Added SSO service provider template for <a href="https://schoolbox.com.au/" target="_blank" rel="noopener">Schoolbox</a></li>\r\n</ul>\r\n<h2>Fixes!</h2>\r\nAnd to earn their keep the dev team have been busy bug swatting this month.\r\n<ul>\r\n 	<li>Fixes an issue with device remove in Foldr Settings &gt; Users &amp; Groups</li>\r\n 	<li>Fixes an issue with SSO and unregistered devices</li>\r\n 	<li>Fixes an issue with Kerberos SSO.</li>\r\n 	<li>Fixes an issue with OneDrive authentication tokens expiring with manual account linking. This was causing an error in the web app if a user tried to edit a local Office document in Office Online without refreshing the authentication token by browsing OneDrive first through Foldr.</li>\r\n 	<li>Fixes an issue with user filtering when exporting Activity logs</li>\r\n 	<li>Fix for SSO attribute management as tenant admin</li>\r\n 	<li>Fix for SSO attribute management with the tenant admin</li>\r\n 	<li>Fixes an issue with SSO IdP and Kerberos</li>\r\n</ul>\r\n<h2>What Next?</h2>\r\nGet updating and take the new toys for a test drive. Foldr represents a significant growth opportunity for resellers by expanding their portfolio and increasing their reach across vertical markets. Let us show you how Foldr can help teams collaborate using Foldr’s seamless and secure access features.', 'Foldr V4 Updates for January', '', 'inherit', 'closed', 'closed', '', '4338-revision-v1', '', '', '2018-02-23 14:28:15', '2018-02-23 14:28:15', '', 4338, 'http://staging.selectec.com/4338-revision-v1/', 0, 'revision', '', 0),
(4472, 18, '2018-03-20 12:21:36', '2018-03-20 12:21:36', '<h2>Creating a custom timeout value for PaperCut</h2>\r\nWe received a phone call this morning from a long-term reseller, they were onsite updating PaperCut MF to v18 and the customer had asked for some advanced configuration to happen after the upgrade. The customer wanted to have greater control over when held print jobs are deleted if they are not released, so we started to look for ways to create a custom timeout value for PaperCut.\r\n\r\nWhat does that do? Good question...\r\n\r\nWhen print jobs are sent to a secure print queue they are paused until released, after X amount of time they are deleted by PaperCut. PaperCut deletes the jobs for two reasons.\r\n<ol>\r\n 	<li>If you have not released the job in a day or so did you really need it? Probably not, this saves paper.</li>\r\n 	<li>If older jobs were not flushed from the print queue every so often you may find the strain on the server is too much. Some versions of Windows get upset when there are 1000’s of jobs sitting in a single queue ready for release.</li>\r\n</ol>\r\nThe timeout value will be different between organisations, as every environment is different and each customer has their own needs. The default values upon installation of PaperCut are different depending what option you selected during setup, education is set to two hours and commercial defaults to four hours.\r\n\r\nThe timeout is configurable at a global level (impacts all print queues), you can change it as you see fit via the PaperCut Admin UI by going to:\r\n\r\n<em>Options → General → Hold/Release Queues → Delete held jobs if not released after.</em>\r\n\r\n<img class="alignnone wp-image-4477 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/02/delete_jobs_papercut.jpg" alt="custom timeout value for PaperCut" width="891" height="307" />\r\n\r\nNewer installs of PaperCut have the option to set the timeout per print queue (overriding the global value) by importing one of the easy to use <a href="https://www.papercut.com/products/ng/manual/common/topics/script.html" target="_blank" rel="noopener">print script</a> recipes and editing the timeout variable in the script as you see fit.\r\n\r\n<img class="alignnone wp-image-4478 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/02/adjust_hold_timeout_script_sample.jpg" alt="custom timeout value for PaperCut" width="564" height="140" />\r\n\r\nGiven that there is a print script option to set the hold/release timeout\r\n<pre class="">actions.job.setHoldReleaseTimeout()</pre>\r\nwe have greater freedom over the timeout value. Back to the customer…\r\n\r\nThey currently have a timeout value of twelve hours, this suits them for the majority of printing they perform. As their print facilities are open seven days a week they needed some special rules put in. They wanted users printing last thing on a Friday able to pick up their documents the following week, the same for Saturday and Sunday, if they sent a print on the weekend it needed to be available Monday. The current twelve hour timeout value would delete any of these jobs before users had a chance to get at them on Monday. The way around this is to be able to set a custom timeout based on the day (and even the time of day). The thinking behind the script is to keep jobs for 4 days for any print jobs sent on a Friday, 3 days for Saturday, 2 for Sunday and so on.\r\n\r\nThe script assumes that Sunday is day 0 (the start of the week) and Saturday day 6 (the end of the week). To help administrators, any jobs sent also have a comment logged against them that explains they had an extended timeout.\r\n\r\nThe script performs these actions from 6pm on Friday until 8am Monday morning.\r\n\r\nFeel free to give the script a go, the important bits to edit are:\r\n<pre class="">actions.job.setHoldReleaseTimeout (2 * _dayMinutes) ;</pre>\r\n- The dayMinutes value is 1440 (number of minutes in a day). in this example, we keep the job for 2 x 1440 minutes.\r\n<pre class="">actions.job.addComment("Job timeout set to 2 days");</pre>\r\n- This is the optional job comment, feel free to remove this line if it is not required.\r\n\r\nTo adjust the time, look for if “(_hour &lt; 8” or “if (_hour &gt; 18”, this is very simple and means &lt; before or after &gt; certain times. You can remove these if you need it to apply all day.\r\n<h2>The Script</h2>\r\n<pre class="">/*\r\n/*\r\n 	 	* Revised hold/release time for job sent out of hours.\r\n 	 	* 6pm Friday - 8 am Monday - extend by X hours.\r\n 	 	*/\r\n 	 	function printJobHook(inputs, actions) {\r\n 	 	 if (!inputs.job.isAnalysisComplete) { return; } \r\n 	 	 var _today = inputs.job.date.getDay();\r\n 	 	 var _hour = inputs.job.date.getHours();\r\n 	 	 var _dayMinutes = 1440; 	 \r\n 	 	 \r\n 	 	 switch (_today) {\r\n 	 	 // Sunday\r\n 	 	 case 0:\r\n 	 	 actions.job.setHoldReleaseTimeout(2 * _dayMinutes);\r\n 	 	 actions.job.addComment("Job timeout set to 2 days");\r\n 	 	 break;\r\n 	 	 // Monday\r\n 	 	 case 1:\r\n 	 	 if (_hour &lt; 8) { actions.job.setHoldReleaseTimeout(1 * _dayMinutes); actions.job.addComment("Job timeout set to 1 day"); } break; // Friday case 5: if (_hour &gt; 18) {\r\n 	 	 actions.job.setHoldReleaseTimeout(4 * _dayMinutes);\r\n 	 	 actions.job.addComment("Job timeout set to 4 days");\r\n 	 	 } \r\n 	 	 break;\r\n 	 	 // Saturday\r\n 	 	 case 6:\r\n 	 	 actions.job.setHoldReleaseTimeout(3 * _dayMinutes);\r\n 	 	 actions.job.addComment("Job timeout set to 3 days");\r\n 	 	 break;\r\n 	 	 }\r\n 	 	 \r\n 	 	}\r\n</pre>\r\n<h2>Anything else?</h2>\r\nWhen picking a timeout value it is well worth considering the following:\r\n<ul>\r\n 	<li>The number of print jobs sent and released each day</li>\r\n 	<li>The number of printers that make up the virtual queue</li>\r\n 	<li>Print server specification (can it cope)</li>\r\n 	<li>Run the Unreleased jobs paper saving report to get a good idea of what is going on</li>\r\n</ul>\r\nThe default values will suit a lot of sites, if you do plan to make changes we recommend doing this slowly over time and then see what impact that has had on resources. Or…follow our support teams mantra of using speed and confidence and set it to as many 9’s as you can fit in the box and cross your fingers.\r\n\r\nIf you have your own requirements for a print script and you don’t have the time or in-house experience to make it then simply <a href="https://staging.selectec.com/contact/">contact us</a>.\r\n<div class="well well-lg">\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>', 'Custom Timeout Value For PaperCut', '', 'publish', 'closed', 'closed', '', 'custom-timeout-value-papercut', '', '', '2018-09-10 16:43:27', '2018-09-10 16:43:27', '', 0, 'http://staging.selectec.com/?p=4472', 89, 'post', '', 0),
(4473, 8, '2018-03-27 16:10:20', '2018-03-27 16:10:20', 'We received a phone call this morning from a long-term reseller, they were onsite updating PaperCut MF to v18 and the customer had asked for some advanced configuration to happen after the upgrade. The customer wanted to have greater control over when held print jobs are deleted if they are not released.\n\nWhat does that do? Good question...\n\nWhen print jobs are sent to a secure print queue they are paused until released, after X amount of time they are deleted by PaperCut. PaperCut deletes the jobs for two reasons.\n<ol>\n 	<li>If you have not released the job in a day or so did you really need it? Probably not, this saves paper.</li>\n 	<li>If older jobs were not flushed from the print queue every so often you may find the strain on the server is too much. Some versions of Windows get upset when there are 1000’s of jobs sitting in a single queue ready for release.</li>\n</ol>\nThe timeout value will be different between organisations, as every environment is different and each customer has their own needs. The default values upon installation of PaperCut are different depending what option you selected during setup, education is set to two hours and commercial defaults to four hours.\n\nThe timeout is configurable at a global level (impacts all print queues), you can change it as you see fit via the PaperCut Admin UI by going to:\n\n<em>Options → General → Hold/Release Queues → Delete held jobs if not released after.</em>\n\n<img class="alignnone size-full wp-image-4477" src="https://staging.selectec.com/wp-content/uploads/2018/02/delete_jobs_papercut.jpg" alt="" width="891" height="307" />\n\nNewer installs of PaperCut have the option to set the timeout per print queue (overriding the global value) by importing one of the easy to use <a href="https://www.papercut.com/products/ng/manual/common/topics/script.html" target="_blank" rel="noopener">print script</a> recipes and editing the timeout variable in the script as you see fit.\n\n<img class="alignnone size-full wp-image-4478" src="https://staging.selectec.com/wp-content/uploads/2018/02/adjust_hold_timeout_script_sample.jpg" alt="" width="564" height="140" />\n\nGiven that there is a print script option to set the hold/release timeout\n<pre class="">(actions.job.setHoldReleaseTimeout)</pre>\nwe have greater freedom over the timeout value. Back to the customer…\n\nThey currently have a timeout value of twelve hours, this suits them for the majority of printing they perform. As their print facilities are open seven days a week they needed some special rules put in. They wanted users printing last thing on a Friday able to pick up their documents the following week, the same for Saturday and Sunday, if they sent a print on the weekend it needed to be available Monday. The current twelve hour timeout value would delete any of these jobs before users had a chance to get at them on Monday. The way around this is to be able to set a custom timeout based on the day (and even the time of day). The thinking behind the script is to keep jobs for 4 days for any print jobs sent on a Friday, 3 days for Saturday, 2 for Sunday and so on.\n\nThe script assumes that Sunday is day 0 (the start of the week) and Saturday day 6 (the end of the week). To help administrators, any jobs sent also have a comment logged against them that explains they had an extended timeout.\n\nThe script performs these actions from 6pm on Friday until 8am Monday morning.\n\nFeel free to give the script a go, the important bits to edit are:\n<pre class="">actions.job.setHoldReleaseTimeout 2 * _dayMinutes ?</pre>\n- The dayMinutes value is 1440 (number of minutes in a day). in this example, we keep the job for 2 x 1440 minutes.\n<pre class="">actions.job.addComment("Job timeout set to 2 days");</pre>\n- This is the optional job comment, feel free to remove this line if it is not required.\n\nTo adjust the time, look for if “(_hour &lt; 8” or “if (_hour &gt; 18”, this is very simple and means &lt; before or after &gt; certain times. You can remove these if you need it to apply all day.\n<h2>The Script</h2>\n<pre class="">/*\n/*\n 	 	* Revised hold/release time for job sent out of hours.\n 	 	* 6pm Friday - 8 am Monday - extend by X hours.\n 	 	*/\n 	 	function printJobHook(inputs, actions) {\n 	 	 if (!inputs.job.isAnalysisComplete) { return; } \n 	 	 var _today = inputs.job.date.getDay();\n 	 	 var _hour = inputs.job.date.getHours();\n 	 	 var _dayMinutes = 1440; 	 \n 	 	 \n 	 	 switch (_today) {\n 	 	 // Sunday\n 	 	 case 0:\n 	 	 actions.job.setHoldReleaseTimeout(2 * _dayMinutes);\n 	 	 actions.job.addComment("Job timeout set to 2 days");\n 	 	 break;\n 	 	 // Monday\n 	 	 case 1:\n 	 	 if (_hour &lt; 8) { actions.job.setHoldReleaseTimeout(1 * _dayMinutes); actions.job.addComment("Job timeout set to 1 day"); } break; // Friday case 5: if (_hour &gt; 18) {\n 	 	 actions.job.setHoldReleaseTimeout(4 * _dayMinutes);\n 	 	 actions.job.addComment("Job timeout set to 4 days");\n 	 	 } \n 	 	 break;\n 	 	 // Saturday\n 	 	 case 6:\n 	 	 actions.job.setHoldReleaseTimeout(3 * _dayMinutes);\n 	 	 actions.job.addComment("Job timeout set to 3 days");\n 	 	 break;\n 	 	 }\n 	 	 \n 	 	}\n</pre>\n<h2>Anything else?</h2>\nWhen picking a timeout value it is well worth considering the following:\n<ul>\n 	<li>The number of print jobs sent and released each day</li>\n 	<li>The number of printers that make up the virtual queue</li>\n 	<li>Print server specification (can it cope)</li>\n 	<li>Run the Unreleased jobs paper saving report to get a good idea of what is going on</li>\n</ul>\nThe default values will suit a lot of sites, if you do plan to make changes we recommend doing this slowly over time and then see what impact that has had on resources. Or…follow our support teams mantra of using speed and confidence and set it to as many 9’s as you can fit in the box and cross your fingers.\n\nIf you have your own requirements for a print script and you don’t have the time or in-house experience to make it then simply contact us.\n<div class="well well-lg">\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n</div>', 'Custom Timeout Value For PaperCut', '', 'inherit', 'closed', 'closed', '', '4472-autosave-v1', '', '', '2018-03-27 16:10:20', '2018-03-27 16:10:20', '', 4472, 'http://staging.selectec.com/4472-autosave-v1/', 0, 'revision', '', 0),
(4477, 8, '2018-02-26 14:35:52', '2018-02-26 14:35:52', '', 'delete_jobs_papercut', '', 'inherit', 'closed', 'closed', '', 'delete_jobs_papercut', '', '', '2018-02-26 14:35:52', '2018-02-26 14:35:52', '', 4472, 'http://staging.selectec.com/wp-content/uploads/2018/02/delete_jobs_papercut.jpg', 0, 'attachment', 'image/jpeg', 0),
(4478, 8, '2018-02-26 14:40:34', '2018-02-26 14:40:34', '', 'adjust_hold_timeout_script_sample', '', 'inherit', 'closed', 'closed', '', 'adjust_hold_timeout_script_sample', '', '', '2018-02-26 14:40:34', '2018-02-26 14:40:34', '', 4472, 'http://staging.selectec.com/wp-content/uploads/2018/02/adjust_hold_timeout_script_sample.jpg', 0, 'attachment', 'image/jpeg', 0),
(4497, 16, '2018-03-07 13:14:38', '2018-03-07 13:14:38', 'Premium scanning solution Drivve Image is now on version 8. Drivve Image v8 has all sorts of new useful features to enable you to control your document.\r\n<h3 class="uk-h2" style="text-align: center;">Desktop Control</h3>\r\nFirstly, there is the Desktop Client. This enables the full use of Drivve Image scan profiles straight from a windows desktop; using a TWAIN based interface or by manual file selection, uploading and a Windows Explorer context menu. Including Preview of scanned documents and Database lookup.\r\n\r\n[widgetkit id="85" name="blog - drivve image v8 client"]\r\n\r\n&nbsp;\r\n<h3 class="uk-h2" style="text-align: center;">New Universal License</h3>\r\nThere is also the Universal Device Licenses, providing scanning via SMB/FTP and IMAP. This will enable scanning from MFD’s that are not currently supported by an embedded Drivve client.\r\n<h3 class="uk-h2" style="text-align: center;">Emai Monitoring</h3>\r\n<img class="alignright wp-image-3583" src="https://staging.selectec.com/wp-content/uploads/2017/06/getscan_email.png" alt="" width="137" height="137" />\r\n\r\nWe also have the new Drivve Image Email Monitoring service, this will monitor incoming emails.\r\n\r\nThe new Drivve Image Universal Device Licenses allow clients to monitor mailboxes via Drivve Image.\r\nThe Email Monitoring tool can be used with any IMAP-capable email-folder and makes use of barcode recognition, zonal-OCR, the creation of searchable PDFs and more. The service can process multiple attachments per email. The email header data, like the sender as well the email body text are available as variables in Drivve Image.\r\nThe Drivve Image Email Monitoring service supports one mailbox per license.\r\n<h3 class="uk-h2" style="text-align: center;">What else?</h3>\r\nAlso of note - from version 8 onwards;\r\n<ul>\r\n 	<li>PDF documents will be supported as an input file format on top of the existing standard image formats such a tiff and Jpeg etc.</li>\r\n 	<li>The OCR Module will support an exceptionally high compression for searchable PDF files. (iHQC™)</li>\r\n 	<li>The OCR Module will support page separation via OCR recognition results.</li>\r\n 	<li>The Scanner Power Tools (SPT) gains accelerated image processing and thereby facilitate quicker processing and distribution.</li>\r\n 	<li>The Cloud Connector Module (CCM) will include a scan to Box.com connector.</li>\r\n</ul>\r\n<h3 class="uk-h2">Find Out More</h3>\r\n<div class="uk-margin">\r\n\r\nIf you would like training or simply have some questions about Drivve Image then <a href="https://staging.selectec.com/contact/">get in touch</a> with your Account Manager.\r\n<div class="well well-lg">\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>\r\n</div>', 'Drivve Image v8', '', 'publish', 'closed', 'closed', '', 'drivve-image-v8', '', '', '2018-06-20 21:14:26', '2018-06-20 21:14:26', '', 0, 'http://staging.selectec.com/?p=4497', 88, 'post', '', 0),
(4505, 8, '2018-02-28 21:21:57', '2018-02-28 21:21:57', '', 'client_1', '', 'inherit', 'closed', 'closed', '', 'client_1', '', '', '2018-02-28 21:21:57', '2018-02-28 21:21:57', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/02/client_1.jpg', 0, 'attachment', 'image/jpeg', 0),
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(4513, 8, '2018-02-28 21:49:37', '2018-02-28 21:49:37', 'Premium scanning solution Drivve Image is now on version 8. Drivve Image v8 has all sorts of new useful features to enable you to control your document.\n\nFirstly, there is the Desktop Client. This enables the full use of Drivve Image scan profiles straight from a windows desktop; using a TWAIN based interface or by manual file selection, uploading and a Windows Explorer context menu. Including Preview of scanned documents and Database lookup.\n\n[widgetkit id="85" name="blog - drivve image v8 client"]\n\n<strong>New Universal License</strong>\n\nThere is also the Universal Device Licenses, providing scanning via SMB/FTP and IMAP. This will enable scanning from MFD’s that are not currently supported by an embedded Drivve client.\n\n<img class="alignright size-full wp-image-3583" src="https://staging.selectec.com/wp-content/uploads/2017/06/getscan_email.png" alt="" width="320" height="320" />\n\n<strong>Emai Monitoring</strong>\n\nWe also have the new Drivve Image Email Monitoring service, this will monitor incoming emails.\n\nThe new Drivve Image Universal Device Licenses allow clients to monitor mailboxes via Drivve Image.\nThe Email Monitoring tool can be used with any IMAP-capable email-folder and makes use of barcode recognition, zonal-OCR, the creation of searchable PDFs and more. The service can process multiple attachments per email. The email header data, like the sender as well the email body text are available as variables in Drivve Image.\nThe Drivve Image Email Monitoring service supports one mailbox per license.\n\n<strong>What else?</strong>\n\nAlso of note - from version 8 onwards;\n<ul>\n 	<li>PDF documents will be supported as an input file format on top of the existing standard image formats such a tiff and Jpeg etc.</li>\n 	<li>The OCR Module will support an exceptionally high compression for searchable PDF files. (iHQC™)</li>\n 	<li>The OCR Module will support page separation via OCR recognition results.</li>\n 	<li>The Scanner Power Tools (SPT) gains accelerated image processing and thereby facilitate quicker processing and distribution.</li>\n 	<li>The Cloud Connector Module (CCM) will include a scan to Box.com connector.</li>\n</ul>\n<h3 class="uk-h2">Find Out More</h3>\n<div class="uk-margin">\n\nIf you would like training or simply have some questions about Drivve Image then <a href="https://staging.selectec.com/contact/">get in touch</a> with your Account Manager.\n<div class="well well-lg">\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n</div>\n</div>', 'Drivve Image v8', '', 'inherit', 'closed', 'closed', '', '4497-autosave-v1', '', '', '2018-02-28 21:49:37', '2018-02-28 21:49:37', '', 4497, 'http://staging.selectec.com/4497-autosave-v1/', 0, 'revision', '', 0),
(4518, 8, '2018-02-28 21:53:00', '2018-02-28 21:53:00', 'Premium scanning solution Drivve Image is now on version 8. Drivve Image v8 has all sorts of new useful features to enable you to control your document.\r\n<h3 class="uk-h2" style="text-align: center;">Desktop Control</h3>\r\nFirstly, there is the Desktop Client. This enables the full use of Drivve Image scan profiles straight from a windows desktop; using a TWAIN based interface or by manual file selection, uploading and a Windows Explorer context menu. Including Preview of scanned documents and Database lookup.\r\n\r\n[widgetkit id="85" name="blog - drivve image v8 client"]\r\n\r\n&nbsp;\r\n<h3 class="uk-h2" style="text-align: center;">New Universal License</h3>\r\nThere is also the Universal Device Licenses, providing scanning via SMB/FTP and IMAP. This will enable scanning from MFD’s that are not currently supported by an embedded Drivve client.\r\n\r\n<img class="alignright size-full wp-image-3583" src="https://staging.selectec.com/wp-content/uploads/2017/06/getscan_email.png" alt="" width="320" height="320" />\r\n<h3 class="uk-h2" style="text-align: center;">Emai Monitoring</h3>\r\nWe also have the new Drivve Image Email Monitoring service, this will monitor incoming emails.\r\n\r\nThe new Drivve Image Universal Device Licenses allow clients to monitor mailboxes via Drivve Image.\r\nThe Email Monitoring tool can be used with any IMAP-capable email-folder and makes use of barcode recognition, zonal-OCR, the creation of searchable PDFs and more. The service can process multiple attachments per email. The email header data, like the sender as well the email body text are available as variables in Drivve Image.\r\nThe Drivve Image Email Monitoring service supports one mailbox per license.\r\n<h3 class="uk-h2" style="text-align: center;">What else?</h3>\r\nAlso of note - from version 8 onwards;\r\n<ul>\r\n 	<li>PDF documents will be supported as an input file format on top of the existing standard image formats such a tiff and Jpeg etc.</li>\r\n 	<li>The OCR Module will support an exceptionally high compression for searchable PDF files. (iHQC™)</li>\r\n 	<li>The OCR Module will support page separation via OCR recognition results.</li>\r\n 	<li>The Scanner Power Tools (SPT) gains accelerated image processing and thereby facilitate quicker processing and distribution.</li>\r\n 	<li>The Cloud Connector Module (CCM) will include a scan to Box.com connector.</li>\r\n</ul>\r\n<h3 class="uk-h2">Find Out More</h3>\r\n<div class="uk-margin">\r\n\r\nIf you would like training or simply have some questions about Drivve Image then <a href="https://staging.selectec.com/contact/">get in touch</a> with your Account Manager.\r\n<div class="well well-lg">\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>\r\n</div>', 'Drivve Image v8', '', 'inherit', 'closed', 'closed', '', '4497-revision-v1', '', '', '2018-02-28 21:53:00', '2018-02-28 21:53:00', '', 4497, 'http://staging.selectec.com/4497-revision-v1/', 0, 'revision', '', 0),
(4519, 8, '2018-02-28 21:53:30', '2018-02-28 21:53:30', 'Premium scanning solution Drivve Image is now on version 8. Drivve Image v8 has all sorts of new useful features to enable you to control your document.\r\n<h3 class="uk-h2" style="text-align: center;">Desktop Control</h3>\r\nFirstly, there is the Desktop Client. This enables the full use of Drivve Image scan profiles straight from a windows desktop; using a TWAIN based interface or by manual file selection, uploading and a Windows Explorer context menu. Including Preview of scanned documents and Database lookup.\r\n\r\n[widgetkit id="85" name="blog - drivve image v8 client"]\r\n\r\n&nbsp;\r\n<h3 class="uk-h2" style="text-align: center;">New Universal License</h3>\r\nThere is also the Universal Device Licenses, providing scanning via SMB/FTP and IMAP. This will enable scanning from MFD’s that are not currently supported by an embedded Drivve client.\r\n\r\n<img class="alignright  wp-image-3583" src="https://staging.selectec.com/wp-content/uploads/2017/06/getscan_email.png" alt="" width="203" height="203" />\r\n<h3 class="uk-h2" style="text-align: center;">Emai Monitoring</h3>\r\nWe also have the new Drivve Image Email Monitoring service, this will monitor incoming emails.\r\n\r\nThe new Drivve Image Universal Device Licenses allow clients to monitor mailboxes via Drivve Image.\r\nThe Email Monitoring tool can be used with any IMAP-capable email-folder and makes use of barcode recognition, zonal-OCR, the creation of searchable PDFs and more. The service can process multiple attachments per email. The email header data, like the sender as well the email body text are available as variables in Drivve Image.\r\nThe Drivve Image Email Monitoring service supports one mailbox per license.\r\n<h3 class="uk-h2" style="text-align: center;">What else?</h3>\r\nAlso of note - from version 8 onwards;\r\n<ul>\r\n 	<li>PDF documents will be supported as an input file format on top of the existing standard image formats such a tiff and Jpeg etc.</li>\r\n 	<li>The OCR Module will support an exceptionally high compression for searchable PDF files. (iHQC™)</li>\r\n 	<li>The OCR Module will support page separation via OCR recognition results.</li>\r\n 	<li>The Scanner Power Tools (SPT) gains accelerated image processing and thereby facilitate quicker processing and distribution.</li>\r\n 	<li>The Cloud Connector Module (CCM) will include a scan to Box.com connector.</li>\r\n</ul>\r\n<h3 class="uk-h2">Find Out More</h3>\r\n<div class="uk-margin">\r\n\r\nIf you would like training or simply have some questions about Drivve Image then <a href="https://staging.selectec.com/contact/">get in touch</a> with your Account Manager.\r\n<div class="well well-lg">\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>\r\n</div>', 'Drivve Image v8', '', 'inherit', 'closed', 'closed', '', '4497-revision-v1', '', '', '2018-02-28 21:53:30', '2018-02-28 21:53:30', '', 4497, 'http://staging.selectec.com/4497-revision-v1/', 0, 'revision', '', 0),
(4520, 8, '2018-02-28 21:54:02', '2018-02-28 21:54:02', 'Premium scanning solution Drivve Image is now on version 8. Drivve Image v8 has all sorts of new useful features to enable you to control your document.\r\n<h3 class="uk-h2" style="text-align: center;">Desktop Control</h3>\r\nFirstly, there is the Desktop Client. This enables the full use of Drivve Image scan profiles straight from a windows desktop; using a TWAIN based interface or by manual file selection, uploading and a Windows Explorer context menu. Including Preview of scanned documents and Database lookup.\r\n\r\n[widgetkit id="85" name="blog - drivve image v8 client"]\r\n\r\n&nbsp;\r\n<h3 class="uk-h2" style="text-align: center;">New Universal License</h3>\r\nThere is also the Universal Device Licenses, providing scanning via SMB/FTP and IMAP. This will enable scanning from MFD’s that are not currently supported by an embedded Drivve client.\r\n<h3 class="uk-h2" style="text-align: center;">Emai Monitoring</h3>\r\n<img class="alignright wp-image-3583" src="https://staging.selectec.com/wp-content/uploads/2017/06/getscan_email.png" alt="" width="137" height="137" />\r\n\r\nWe also have the new Drivve Image Email Monitoring service, this will monitor incoming emails.\r\n\r\nThe new Drivve Image Universal Device Licenses allow clients to monitor mailboxes via Drivve Image.\r\nThe Email Monitoring tool can be used with any IMAP-capable email-folder and makes use of barcode recognition, zonal-OCR, the creation of searchable PDFs and more. The service can process multiple attachments per email. The email header data, like the sender as well the email body text are available as variables in Drivve Image.\r\nThe Drivve Image Email Monitoring service supports one mailbox per license.\r\n<h3 class="uk-h2" style="text-align: center;">What else?</h3>\r\nAlso of note - from version 8 onwards;\r\n<ul>\r\n 	<li>PDF documents will be supported as an input file format on top of the existing standard image formats such a tiff and Jpeg etc.</li>\r\n 	<li>The OCR Module will support an exceptionally high compression for searchable PDF files. (iHQC™)</li>\r\n 	<li>The OCR Module will support page separation via OCR recognition results.</li>\r\n 	<li>The Scanner Power Tools (SPT) gains accelerated image processing and thereby facilitate quicker processing and distribution.</li>\r\n 	<li>The Cloud Connector Module (CCM) will include a scan to Box.com connector.</li>\r\n</ul>\r\n<h3 class="uk-h2">Find Out More</h3>\r\n<div class="uk-margin">\r\n\r\nIf you would like training or simply have some questions about Drivve Image then <a href="https://staging.selectec.com/contact/">get in touch</a> with your Account Manager.\r\n<div class="well well-lg">\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>\r\n</div>', 'Drivve Image v8', '', 'inherit', 'closed', 'closed', '', '4497-revision-v1', '', '', '2018-02-28 21:54:02', '2018-02-28 21:54:02', '', 4497, 'http://staging.selectec.com/4497-revision-v1/', 0, 'revision', '', 0),
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(4526, 8, '2018-03-01 11:10:55', '2018-03-01 11:10:55', 'test\r\n\r\n[widgetkit id="86" name="blog - Foldr v4 Updates for February"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<ul>\r\n 	<li>*New* Content place holder animation in web app - click into folder get shimmer</li>\r\n 	<li></li>\r\n 	<li>*New* Improved scrolling behaviour in the web app, due to file list virtualisation</li>\r\n 	<li></li>\r\n 	<li>*New* Configurable Search Domains. In a multi-tenant system the search domain suffix can be configured on a per tenant basis under the tadmin account.</li>\r\n 	<li>*New* Usability Improvements for Foldr Settings Users &amp; Groups and Shared Items pages</li>\r\n 	<li>*New* Support for local user accounts and groups in Foldr. Users can be created on the Foldr appliance to support environments without an Active Directory domain or provide guest access</li>\r\n</ul>\r\n<ul>\r\n 	<li>*New* Granular 2FA Trusted Devices</li>\r\n 	<li>*New* Sort Users &amp; Groups in Foldr Settings by type</li>\r\n 	<li>*New* Automatic upgrade notification in main Foldr Settings landing page</li>\r\n 	<li>*New* Let’s Encrypt SSL certificate installation logging. (see Logs &gt; Certs.log)</li>\r\n 	<li></li>\r\n</ul>\r\n<ul>\r\n 	<li>*New* Foldr can now automatically optimise images. This will use smart compression techniques to reduce the file size of images (JPG or PNG) on upload with little noticeable decrease in quality. This feature has to be enabled on a per share basis within Foldr Settings &gt;&gt; Shares &gt;&gt; Tools tab.</li>\r\n</ul>\r\n&nbsp;\r\n\r\n&nbsp;\r\n<ul>\r\n 	<li>Fixes an issue with Secure Links if set to expire on download</li>\r\n 	<li>Fixes an issue with the image optimisation feature</li>\r\n 	<li>Added a latest argument to the backup restore command</li>\r\n 	<li>Fixes an issue with Search crawls not completing if Excel files are held open on the network</li>\r\n 	<li>Fix for password change prompts with mobile apps running in Shared mode</li>\r\n 	<li>Fixes an issue with SharePoint Online libraries and automatic account linking</li>\r\n</ul>', 'Foldr V4 Updates for February', '', 'inherit', 'closed', 'closed', '', '4521-revision-v1', '', '', '2018-03-01 11:10:55', '2018-03-01 11:10:55', '', 4521, 'http://staging.selectec.com/4521-revision-v1/', 0, 'revision', '', 0),
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(4533, 8, '2018-03-01 15:06:20', '2018-03-01 15:06:20', 'The clever <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 updates.\r\n\r\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n\r\n[widgetkit id="86" name="blog - Foldr v4 Updates for February"]', 'Foldr V4 Updates for February', '', 'inherit', 'closed', 'closed', '', '4521-revision-v1', '', '', '2018-03-01 15:06:20', '2018-03-01 15:06:20', '', 4521, 'http://staging.selectec.com/4521-revision-v1/', 0, 'revision', '', 0),
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(4535, 8, '2018-03-01 15:50:48', '0000-00-00 00:00:00', '[contact-form-7 id="4536" title="contact page_copy"]', 'testblogpost', '', 'draft', 'closed', 'closed', '', '', '', '', '2018-03-01 15:50:48', '2018-03-01 15:50:48', '', 0, 'http://staging.selectec.com/?p=4535', 86, 'post', '', 0),
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(4538, 28, '2018-03-01 17:45:11', '2018-03-01 17:45:11', '<a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf"><img class="alignright size-full wp-image-4442" src="https://staging.selectec.com/wp-content/uploads/2018/02/buyers2018.jpg" alt="" width="357" height="407" /></a>PaperCut v17 was named the Keypoint Intelligence BLI 2018 Pick Award winner in the Outstanding Cost Accounting &amp; Cost Control Solution category! By Buyers Lab International. BLI‘s analysts said that PaperCut MF/NG v17 top the charts when it comes to cost savings, all thanks to the amazing features our partners and customers have.\r\n\r\nOur friend, Chris Dance, CEO of PaperCut said\r\n<blockquote>“We’re thrilled to be recognized by BLI as the best solution to help save on print management costs for businesses of all types and sizes around the world,”. “To be chosen alongside other document imaging leaders is a true testament of our industry standing and confirms our commitment to helping organizations manage their print-related resources - meaning our customers save money in the process. For businesses looking for a print management software, PaperCut is an easy-to-deploy, easy-to-use solution that’s also easy on businesses’ budgets.”</blockquote>\r\nEach product that passes BLI’s tests are awarded a platinum, gold, silver or bronze ratings, with the best performers qualifying as Pick contenders. BLI’s Document Imaging Software Picks are subjected to a rigorous 12-month testing cycle which evaluates products on their key attributes such as features, usability and value.\r\n\r\nThis award is the fourth BLI recognition that PaperCut has received. It won the 2015 Pick Award in Outstanding Print Management Solution, the 2012 Pick Award for PaperCut v12 in Outstanding Print Management Solution and the 2011 Pick Award for PaperCut v11.2 in Outstanding Cost Recovery Solution.\r\n\r\nDownload the <a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf">report</a>\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>', 'BLI 2018 Pick Award PaperCut!', '', 'inherit', 'closed', 'closed', '', '4439-revision-v1', '', '', '2018-03-01 17:45:11', '2018-03-01 17:45:11', '', 4439, 'http://staging.selectec.com/4439-revision-v1/', 0, 'revision', '', 0),
(4539, 8, '2018-03-07 22:35:03', '2018-03-07 22:35:03', 'The clever <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 updates.\r\n\r\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n<h2>Product Enhancements</h2>\r\nMaking Foldr better for everyone.\r\n<ul>\r\n 	<li>Last login time is now shown for fadmin in Foldr Settings. Administrators can now easily see if there is unexpected access to the admin console.<img class="alignright wp-image-4467 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/01/fadmin_login.jpg" alt="" width="1443" height="140" /></li>\r\n 	<li>Minor improvements to Backup &amp; Restore functionality (you won''t notice but it works much better now)</li>\r\n 	<li>Updated libraries for creating Word and other office documents</li>\r\n 	<li>Displays the public link URL in Foldr Settings &gt; Shared Items, simply double-click any shared item for the full details.</li>\r\n 	<li>Added SSO service provider template for <a href="https://schoolbox.com.au/" target="_blank" rel="noopener">Schoolbox</a></li>\r\n</ul>\r\n<h2>Fixes!</h2>\r\nAnd to earn their keep the dev team have been busy bug swatting this month.\r\n<ul>\r\n 	<li>Fixes an issue with device remove in Foldr Settings &gt; Users &amp; Groups</li>\r\n 	<li>Fixes an issue with SSO and unregistered devices</li>\r\n 	<li>Fixes an issue with Kerberos SSO.</li>\r\n 	<li>Fixes an issue with OneDrive authentication tokens expiring with manual account linking. This was causing an error in the web app if a user tried to edit a local Office document in Office Online without refreshing the authentication token by browsing OneDrive first through Foldr.</li>\r\n 	<li>Fixes an issue with user filtering when exporting Activity logs</li>\r\n 	<li>Fix for SSO attribute management as tenant admin</li>\r\n 	<li>Fix for SSO attribute management with the tenant admin</li>\r\n 	<li>Fixes an issue with SSO IdP and Kerberos</li>\r\n</ul>\r\n<h2>What Next?</h2>\r\nLooking to add Foldr to your solutions portfolio or simply have some questions then get in touch with your Channel Manager.\r\n\r\nTo assist with the sales process, we are happy to provide live web based demos, reseller NFRs and make 30 day free trials available to your customers.\r\n<div class="well well-lg">\r\n<h3><a href="https://foldr.io/free-trial?partner=selectec" target="_blank" rel="noopener">Request A Free Foldr Trial</a> |<a href="mailto:sales@selectec.com">sales@selectec.com</a>| (0)1256 246970</h3>\r\n</div>', 'Foldr V4 Updates for January', '', 'inherit', 'closed', 'closed', '', '4338-revision-v1', '', '', '2018-03-07 22:35:03', '2018-03-07 22:35:03', '', 4338, 'http://staging.selectec.com/4338-revision-v1/', 0, 'revision', '', 0);
INSERT INTO `jb_posts` VALUES
(4540, 8, '2018-03-07 22:35:42', '2018-03-07 22:35:42', 'The clever <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 updates.\r\n\r\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n<h2>The Fun New Stuff:</h2>\r\n[widgetkit id="79" name="blog - Foldr v4 Updates for december"]\r\n<h2>Foldr Enhancements:</h2>\r\n<ul>\r\n 	<li>The web app will now present external email addresses used previously when sharing content via secure public links.</li>\r\n 	<li>The appliance email sender name (General &gt;&gt; Mail Settings) is now configurable by Admins.</li>\r\n 	<li>Performance improvements for OneDrive and SharePoint as well as tweaks to improve the performance of the search feature.</li>\r\n 	<li>Granular schedule configuration of search crawl jobs</li>\r\n 	<li>You can now select folders in the external picker</li>\r\n 	<li>Google search default has been changed to <em>name contains</em></li>\r\n</ul>\r\n<h2>Under the Hood:</h2>\r\nAll sort of fixes for things you would not have noticed…but if you have to know..\r\n<ul>\r\n 	<li>Fixes an issue with editing Office documents with on-premise SharePoint</li>\r\n 	<li>Fixes an issue with the web app move / duplicate picker</li>\r\n 	<li>Fixes an issue with sharing and collaborative editing in Office 365 / OneDrive when using automatic account linking</li>\r\n 	<li>Fixes an issue with sending email via O365/Exchange</li>\r\n 	<li>Fixes an issue with pagination in Two Factor &gt;&gt; Active Users</li>\r\n 	<li>Fixes an issue with the Search &gt;&gt; Clients tab in Foldr Settings</li>\r\n</ul>\r\n<h2>What Next?</h2>\r\nLooking to add Foldr to your solutions portfolio or simply have some questions then get in touch with your Channel Manager.\r\n\r\nTo assist with the sales process, we are happy to provide live web based demos, reseller NFRs and make 30 day free trials available to your customers.\r\n<div class="well well-lg">\r\n<h3><a href="https://foldr.io/free-trial?partner=selectec" target="_blank" rel="noopener">Request A Free Foldr Trial</a> |<a href="mailto:sales@selectec.com">sales@selectec.com</a>| (0)1256 246970</h3>\r\n</div>', 'Foldr v4 Updates for December', '', 'inherit', 'closed', 'closed', '', '4280-revision-v1', '', '', '2018-03-07 22:35:42', '2018-03-07 22:35:42', '', 4280, 'http://staging.selectec.com/4280-revision-v1/', 0, 'revision', '', 0),
(4541, 8, '2018-03-07 22:36:03', '2018-03-07 22:36:03', 'The clever <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 Updates.\r\n\r\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n<h2>The New Stuff:</h2>\r\n[widgetkit id="75" name="blog - Foldr v4 Updates for october"]\r\n<h2>Enhancements:</h2>\r\nFoldr re-organised the (tabbed) share permissions screen in Foldr Setting &gt;&gt; Shares to make them more user-friendly.\r\n\r\nYou can now sort shared items in /settings by public status to assist Admins.\r\n\r\nThe Search feature now offers the option to add exclusions by file type, with default exclusions for any newly created URI\r\n<h2>Under the Hood:</h2>\r\nAll underlying operating system, security updates, and other associated packages have been updated to the latest available release. PHP has also been upgraded to the newest version available.\r\n\r\nImprovements have been made to make the login process even speedier than before.\r\n<h2>What Next?</h2>\r\nLooking to add Foldr to your solutions portfolio or simply have some questions then get in touch with your Channel Manager.\r\n\r\nTo assist with the sales process, we are happy to provide live web based demos, reseller NFRs and make 30 day free trials available to your customers.\r\n<div class="well well-lg">\r\n<h3><a href="https://foldr.io/free-trial?partner=selectec" target="_blank" rel="noopener">Request A Free Foldr Trial</a> |<a href="mailto:sales@selectec.com">sales@selectec.com</a>| (0)1256 246970</h3>\r\n</div>', 'Foldr v4 Updates for October', '', 'inherit', 'closed', 'closed', '', '4035-revision-v1', '', '', '2018-03-07 22:36:03', '2018-03-07 22:36:03', '', 4035, 'http://staging.selectec.com/4035-revision-v1/', 0, 'revision', '', 0),
(4542, 8, '2018-03-07 22:36:35', '2018-03-07 22:36:35', 'The dedicated and talented Foldr development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> have been busy ticking items off their feature request board and generally making the Foldr appliance even more robust and feature rich along with some Foldr v4 Updates.\r\n\r\nWe’re excited about these upgrades and can''t wait to start talking to our partners about them. The bit we really like is a lot of these features came about by listening to feedback from the existing user base, this shows the commitment the team behind Foldr have to their customer. Foldr HQ welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n\r\nIn this article, we’ll provide an overview of these with plenty of links below to help you find out more if needed.\r\n<h3>Shiny new toys:</h3>\r\n[widgetkit id="73" name="blog - Foldr v4 Updates for September"]\r\n<h3>Extra polish for existing features:</h3>\r\n<ul>\r\n 	<li>Backend improvements to Foldr Search.</li>\r\n 	<li>Improves the behaviour of the Search interface. The search box will no longer lose focus as results are retrieved.</li>\r\n 	<li>Improves the behaviour of the Home / My Files and Shared with Me buttons in the web app.   Clicking on an active tab will take you to the root of that particular view.</li>\r\n 	<li>Improves the behaviour of the web app’s idle timeout and signing out when you have multiple browser tabs open.</li>\r\n 	<li>When creating a new Microsoft Office or G Suite file using the + menu in the web app, the user is now immediately prompted for the file name, rather than use ‘New Document’ etc.</li>\r\n 	<li>All underlying operating system, security updates and other associated packages updated to the latest available release.</li>\r\n</ul>\r\nAll this, plus some pesky bugs were squashed to make life better for most folks.\r\n\r\nLooking to add Foldr to your solutions portfolio or simply have some questions then get in touch with your Channel Manager.\r\n\r\nTo assist with the sales process, we are happy to provide live web based demos, reseller NFRs and make 30 day free trials available to your customers.\r\n<div class="well well-lg">\r\n<h3><a href="https://foldr.io/free-trial?partner=selectec" target="_blank" rel="noopener">Request A Free Foldr Trial</a> |<a href="mailto:sales@selectec.com">sales@selectec.com</a>| (0)1256 246970</h3>\r\n</div>', 'Foldr v4 Updates for September', '', 'inherit', 'closed', 'closed', '', '4004-revision-v1', '', '', '2018-03-07 22:36:35', '2018-03-07 22:36:35', '', 4004, 'http://staging.selectec.com/4004-revision-v1/', 0, 'revision', '', 0),
(4543, 10, '2018-03-12 12:59:54', '2018-03-12 12:59:54', '<h2>We are pleased to announce the creation of IDEA</h2>\r\nFrom marks scratched on stone tablets, to ink on papyrus and parchment, to laser and inkjet printing on paper, the <em>document</em> is always evolving. Currently, with the transition from print to digital media, this evolution is faster than ever. Consequently, when a group of independent but like-minded companies with first-rate knowledge of print control, document capture, storage and management had the idea of creating an international solution and support network, we decided to simply call it the <strong>I</strong>nternational <strong>D</strong>ocument <strong>E</strong>volution <strong>A</strong>lliance or <strong>IDEA</strong>.\r\n\r\nThe Alliance operates a channel-only strategy that means we focus on working solely with distributors and resellers and do not compete with them. Our role is to help our channel partners provide the optimum solution for their customers along with a range of complementary professional services (training, pre-sales and technical support, integration and customisation services). The Alliance bases its operating principles on this simple statement: “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”\r\n\r\nBy openly sharing knowledge throughout the Alliance, IDEA intends to increase the positive impact our companies already have in our individual countries and regions on an international basis. Individually we are good. Together we are better!\r\n\r\n&nbsp;\r\n<h4 style="text-align: left; line-height: 1.5em;">We pride ourselves on helping our channel partners to find the optimum print, MPS and MDS solutions for their customers.</h4>\r\n<p align="justify">All members have an in-depth knowledge of their respective local markets and the products sold within those markets and work tirelessly together to ensure comprehensive knowledge transfer throughout the Alliance. The IDEA network intends to increase the positive impact we already have in our local markets by offering our partners a way to respond to regional or even global opportunities with a unified offering of solutions and associated professional services.</p>\r\n<p align="justify"></p>\r\n<p align="justify"></p>\r\n\r\n<h4 style="text-align: left;">Who are the founding members of IDEA?</h4>\r\nThe founder members of IDEA, who already operate in over 100 countries, are: ACDI (United States); Bluemega (France); BridgeSol (U.A.E); ccTEC (Portugal); Copy Monitoring (Australia); Docme Softlabs (India); Dimatek (Germany); Glocal Value (Italy); Plankomat (South Africa); <a href="https://staging.selectec.com/">Select Technology</a> (UK). The Alliance is commencing operations in March 2018.\r\n\r\n&nbsp;\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Find more information about IDEA, please visit our website  –  <a href="http://www.alliance-idea.com" rel="noopener">www.alliance-idea.com</a></h3>\r\n</div>', 'We had an IDEA!', '', 'publish', 'closed', 'closed', '', 'we-had-an-idea', '', '', '2018-09-05 17:23:59', '2018-09-05 17:23:59', '', 0, 'http://staging.selectec.com/?p=4543', 85, 'post', '', 0),
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(4556, 8, '2018-03-09 13:21:50', '2018-03-09 13:21:50', '', 'idea_banner6', '', 'inherit', 'closed', 'closed', '', 'idea_banner6', '', '', '2018-03-09 13:21:50', '2018-03-09 13:21:50', '', 4543, 'http://staging.selectec.com/wp-content/uploads/2018/03/idea_banner6.jpg', 0, 'attachment', 'image/jpeg', 0),
(4562, 8, '2018-03-09 13:25:33', '2018-03-09 13:25:33', '', 'idea_banner7', '', 'inherit', 'closed', 'closed', '', 'idea_banner7', '', '', '2018-03-09 13:25:33', '2018-03-09 13:25:33', '', 4543, 'http://staging.selectec.com/wp-content/uploads/2018/03/idea_banner7.jpg', 0, 'attachment', 'image/jpeg', 0),
(4567, 8, '2018-03-09 19:56:41', '2018-03-09 19:56:41', '', 'idea-alliance-white', '', 'inherit', 'closed', 'closed', '', 'idea-alliance-white', '', '', '2018-09-05 17:09:43', '2018-09-05 17:09:43', '', 4543, 'http://staging.selectec.com/wp-content/uploads/2018/03/idea-alliance-white.png', 0, 'attachment', 'image/png', 0),
(4568, 8, '2018-03-12 10:27:52', '2018-03-12 10:27:52', '<strong>We are pleased to announce the creation of IDEA</strong>\n\nFrom marks scratched on stone tablets, to ink on papyrus and parchment, to laser and inkjet printing on paper, the <em>document</em> is always evolving. Currently, with the transition from printed to digital media, this evolution is faster than ever. Consequently, when a group of independent but like-minded companies with first-rate knowledge of print control, document capture, storage and management had the idea of creating an international solutions and support network, we decided to simply call it the <strong>I</strong>nternational <strong>D</strong>ocument <strong>E</strong>volution <strong>A</strong>lliance or <strong>IDEA</strong>.\n\nThe Alliance operates a channel-only strategy that means we focus on working solely with distributors and resellers and do not compete with them. Our role is to help our channel partners provide the optimum solution for their customers along with a range of complementary professional services (training, pre-sales and technical support, integration and customisation services). The Alliance bases its operating principles on this simple statement: “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”\n\nBy openly sharing knowledge throughout the Alliance, IDEA intends to increase the positive impact our companies already have in our individual countries and regions on an international basis. Individually we are good. Together we are better!\n\nThe founder members of IDEA, who already operate in over 100 countries, are: ACDI (United States); Bluemega (France); BridgeSol (U.A.E); ccTEC (Portugal); Copy Monitoring (Australia); Docme Softlabs (India); Dimatek (Germany); Glocal Value (Italy); Plankomat (South Africa); Select Technology (UK). The Alliance is commencing operations in March 2018.\n\nFor more information about IDEA, please visit our website  –  <a href="http://www.alliance-idea.com" target="_blank" rel="noopener">www.alliance-idea.com</a>\n<h3>Should you have any questions, please contact your account manager | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n<h3></h3>', 'We had an IDEA!', '', 'inherit', 'closed', 'closed', '', '4543-autosave-v1', '', '', '2018-03-12 10:27:52', '2018-03-12 10:27:52', '', 4543, 'http://staging.selectec.com/4543-autosave-v1/', 0, 'revision', '', 0),
(4579, 8, '2018-03-29 17:22:04', '2018-03-29 17:22:04', 'We received a phone call this morning from a long-term reseller, they were onsite updating PaperCut MF to v18 and the customer had asked for some advanced configuration to happen after the upgrade. The customer wanted to have greater control over when held print jobs are deleted if they are not released.\n\nWhat does that do? Good question...\n\nWhen print jobs are sent to a secure print queue they are paused until released, after X amount of time they are deleted by PaperCut. PaperCut deletes the jobs for two reasons.\n<ol>\n 	<li>If you have not released the job in a day or so did you really need it? Probably not, this saves paper.</li>\n 	<li>If older jobs were not flushed from the print queue every so often you may find the strain on the server is too much. Some versions of Windows get upset when there are 1000’s of jobs sitting in a single queue ready for release.</li>\n</ol>\nThe timeout value will be different between organisations, as every environment is different and each customer has their own needs. The default values upon installation of PaperCut are different depending what option you selected during setup, education is set to two hours and commercial defaults to four hours.\n\nThe timeout is configurable at a global level (impacts all print queues), you can change it as you see fit via the PaperCut Admin UI by going to:\n\n<em>Options → General → Hold/Release Queues → Delete held jobs if not released after.</em>\n\n<img class="alignnone size-full wp-image-4477" src="https://staging.selectec.com/wp-content/uploads/2018/02/delete_jobs_papercut.jpg" alt="" width="891" height="307" />\n\nNewer installs of PaperCut have the option to set the timeout per print queue (overriding the global value) by importing one of the easy to use <a href="https://www.papercut.com/products/ng/manual/common/topics/script.html" target="_blank" rel="noopener">print script</a> recipes and editing the timeout variable in the script as you see fit.\n\n<img class="alignnone size-full wp-image-4478" src="https://staging.selectec.com/wp-content/uploads/2018/02/adjust_hold_timeout_script_sample.jpg" alt="" width="564" height="140" />\n\nGiven that there is a print script option to set the hold/release timeout\n<pre class="">actions.job.setHoldReleaseTimeout()</pre>\nwe have greater freedom over the timeout value. Back to the customer…\n\nThey currently have a timeout value of twelve hours, this suits them for the majority of printing they perform. As their print facilities are open seven days a week they needed some special rules put in. They wanted users printing last thing on a Friday able to pick up their documents the following week, the same for Saturday and Sunday, if they sent a print on the weekend it needed to be available Monday. The current twelve hour timeout value would delete any of these jobs before users had a chance to get at them on Monday. The way around this is to be able to set a custom timeout based on the day (and even the time of day). The thinking behind the script is to keep jobs for 4 days for any print jobs sent on a Friday, 3 days for Saturday, 2 for Sunday and so on.\n\nThe script assumes that Sunday is day 0 (the start of the week) and Saturday day 6 (the end of the week). To help administrators, any jobs sent also have a comment logged against them that explains they had an extended timeout.\n\nThe script performs these actions from 6pm on Friday until 8am Monday morning.\n\nFeel free to give the script a go, the important bits to edit are:\n<pre class="">actions.job.setHoldReleaseTimeout (2 * _dayMinutes) ;</pre>\n- The dayMinutes value is 1440 (number of minutes in a day). in this example, we keep the job for 2 x 1440 minutes.\n<pre class="">actions.job.addComment("Job timeout set to 2 days");</pre>\n- This is the optional job comment, feel free to remove this line if it is not required.\n\nTo adjust the time, look for if “(_hour &lt; 8” or “if (_hour &gt; 18”, this is very simple and means &lt; before or after &gt; certain times. You can remove these if you need it to apply all day.\n<h2>The Script</h2>\n<pre class="">/*\n/*\n 	 	* Revised hold/release time for job sent out of hours.\n 	 	* 6pm Friday - 8 am Monday - extend by X hours.\n 	 	*/\n 	 	function printJobHook(inputs, actions) {\n 	 	 if (!inputs.job.isAnalysisComplete) { return; } \n 	 	 var _today = inputs.job.date.getDay();\n 	 	 var _hour = inputs.job.date.getHours();\n 	 	 var _dayMinutes = 1440; 	 \n 	 	 \n 	 	 switch (_today) {\n 	 	 // Sunday\n 	 	 case 0:\n 	 	 actions.job.setHoldReleaseTimeout(2 * _dayMinutes);\n 	 	 actions.job.addComment("Job timeout set to 2 days");\n 	 	 break;\n 	 	 // Monday\n 	 	 case 1:\n 	 	 if (_hour &lt; 8) { actions.job.setHoldReleaseTimeout(1 * _dayMinutes); actions.job.addComment("Job timeout set to 1 day"); } break; // Friday case 5: if (_hour &gt; 18) {\n 	 	 actions.job.setHoldReleaseTimeout(4 * _dayMinutes);\n 	 	 actions.job.addComment("Job timeout set to 4 days");\n 	 	 } \n 	 	 break;\n 	 	 // Saturday\n 	 	 case 6:\n 	 	 actions.job.setHoldReleaseTimeout(3 * _dayMinutes);\n 	 	 actions.job.addComment("Job timeout set to 3 days");\n 	 	 break;\n 	 	 }\n 	 	 \n 	 	}\n</pre>\n<h2>Anything else?</h2>\nWhen picking a timeout value it is well worth considering the following:\n<ul>\n 	<li>The number of print jobs sent and released each day</li>\n 	<li>The number of printers that make up the virtual queue</li>\n 	<li>Print server specification (can it cope)</li>\n 	<li>Run the Unreleased jobs paper saving report to get a good idea of what is going on</li>\n</ul>\nThe default values will suit a lot of sites, if you do plan to make changes we recommend doing this slowly over time and then see what impact that has had on resources. Or…follow our support teams mantra of using speed and confidence and set it to as many 9’s as you can fit in the box and cross your fingers.\n\nIf you have your own requirements for a print script and you don’t have the time or in-house experience to make it then simply contact us.\n<div class="well well-lg">\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n</div>', 'Custom Timeout Value For PaperCut', '', 'inherit', 'closed', 'closed', '', '4472-autosave-v1', '', '', '2018-03-29 17:22:04', '2018-03-29 17:22:04', '', 4472, 'http://staging.selectec.com/4472-autosave-v1/', 0, 'revision', '', 0),
(4582, 8, '2018-03-29 18:00:32', '2018-03-29 18:00:32', '', 'screenshots_request_w1', '', 'inherit', 'closed', 'closed', '', 'screenshots_request_w1', '', '', '2018-03-29 18:00:32', '2018-03-29 18:00:32', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/03/screenshots_request_w1.png', 0, 'attachment', 'image/png', 0),
(4583, 8, '2018-03-29 18:00:35', '2018-03-29 18:00:35', '', 'aeroadmin-main-window', '', 'inherit', 'closed', 'closed', '', 'aeroadmin-main-window', '', '', '2018-03-29 18:00:35', '2018-03-29 18:00:35', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/03/aeroadmin-main-window.png', 0, 'attachment', 'image/png', 0),
(4588, 18, '2018-04-04 21:12:24', '2018-04-04 21:12:24', 'Sometimes (just sometimes, we do not want to get spoilt) the development God''s smile down on us mortals and deliver (normally via Amazon''s CDN) a software update that changes the game. 18.1 is a release anyone, and everyone should be proud of, and we hope the talented <a href="https://twitter.com/PaperCutDev" target="_blank" rel="noopener">@PaperCutDev</a> team is pleased, any other software house would have slapped a major version number on it, but for PaperCut this is a <em>minor</em> point release. So, what is all the fuss about?\r\n\r\n[widgetkit id="87" name="Blog - 18.1"]\r\n<h2 class="release-title">18.1.0 April 3rd, 2018</h2>\r\n<div class="release-changes">\r\n<h2 id="v18-1-0-new-features" class="release-category">New Features:</h2>\r\n<ul class="new-features">\r\n 	<li><strong>Scan to Cloud Storage:</strong> PaperCut MF''s Integrated Scanning solution now provides a secure and effortless way to get documents to the cloud. A growing number of cloud storage providers, including Google Drive, DropBox (personal), OneDrive (Personal), OneDrive (Business - coming soon), are available in PaperCut MF. It''s secure and easy to set up, and seamlessly integrates with the overall PaperCut MF experience.\r\n<strong>Note:</strong> Scan to Cloud Storage is available on all Integrated Scanning-enabled devices. However, an active Premium Upgrade Assurance (PUA) subscription is required to use this feature.</li>\r\n 	<li><strong>End-to-end encryption of print jobs:</strong> PaperCut MF now supports end-to-end encryption of print jobs from the user''s computer to the printer. The link between the print server and printer can now be encrypted using IPPS, and <a href="https://www.papercut.com/kb/Main/PrintJobEncryption" target="_blank" rel="noopener">an IPPS printer</a> can be configured as a Find Me destination queue.</li>\r\n 	<li><strong>Azure AD user and group sync:</strong> Added support for Azure AD Secure LDAP as a new Sync Source option in the Options &gt; User/Group Sync page, when Azure AD Domain Services is enabled.</li>\r\n 	<li><strong>Fuji Xerox ApeosPort VI+:</strong> PaperCut MF now supports Fuji Xerox ApeosPort VI+ Multifunction Devices (MFDs), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers job tracking, secure print release, and Integrated Scanning, and is now the primary FX embedded solution for all Fuji Xerox ApeosPort-VI (or higher) devices.</li>\r\n 	<li><strong>HP Pro:</strong> PaperCut MF now supports HP Pro (Fast Release) devices, offering a simple setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers print tracking (except USB printing) and secure print release.</li>\r\n</ul>\r\n<h2 id="v18-1-0-enhancements" class="release-category">Enhancements:</h2>\r\n<ul class="enhancements">\r\n 	<li><strong>GDPR print management, data privacy, and security compliance:</strong> To assist with Europe''s <a href="https://www.eugdpr.org/key-changes.html" target="_blank" rel="noopener">General Data Protection Regulation</a> "Right to be Forgotten":\r\n<ul>\r\n 	<li>The Privacy Option ("Remove document information from the Job Log after") to redact potentially sensitive data elements from the Job Logs page, has been enhanced to redact additional attributes of the print jobs (file size, user client details, comments, watermarks, and digital signature). Additionally, the timestamp can also be redacted.</li>\r\n 	<li>The server command "permanently-redact-user-data" has been enhanced to redact the file size, user client details, comments, watermarks, and digital signature of print jobs from the Job Logs page.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Job Ticketing:</strong>\r\n<ul>\r\n 	<li>The following enhancements have been made to the Application Server:\r\n<ul>\r\n 	<li>Added a new config key to customize the name of the Print Rooms / FabLabs tab in the User web interface (user.job-ticketing.override-button-display-name).</li>\r\n 	<li>The <a href="https://www.papercut.com/products/ng/manual/common/topics/tools-monitor-system-health-api-overview.html" target="_blank" rel="noopener">System Health interface</a> now includes endpoints to monitor the status of Job Ticketing.</li>\r\n</ul>\r\n</li>\r\n 	<li>For more information about changes to Job Ticketing, see the Job Ticketing <a href="https://portal.papercut.com/products/mf/job-ticketing/release-notes/" target="_blank" rel="noopener">release notes</a>.</li>\r\n 	<li><strong>Note:</strong> If you want to know more, check out <a href="https://www.papercut.com/products/mf/job-ticketing/" target="_blank" rel="noopener">Job Ticketing</a>.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Global Print Driver (version 100.1.0):</strong> The driver''s page output order is now "front to back". **</li>\r\n 	<li><strong>PaperCut MF User web interface:</strong> The temporary option to revert to the pre-17.2 User web interface branding is no longer available.</li>\r\n 	<li><strong>PaperCut Views:</strong> <a href="https://www.papercut.com/products/views/" target="_blank" rel="noopener">PaperCut Views</a> and PaperCut MF can now be installed on the same server.</li>\r\n 	<li><strong>Security:</strong>\r\n<ul>\r\n 	<li>When a print server is detected as being offline, the following now occurs:\r\n<ul>\r\n 	<li>held print jobs (pending release) are now hidden by default until the print server is back online, to prevent them from being automatically released after the outage.</li>\r\n 	<li>print jobs queued for printing (released) are placed back on hold by default, to prevent them from being automatically printed when the print server comes back online.</li>\r\n</ul>\r\n</li>\r\n 	<li>The command line option "CreateSSLKeystore" now has the option to generate and import self-signed certificates that have custom keystore and keystore key passwords.</li>\r\n 	<li>Continuing enhancements to security improvements on the PaperCut MF Admin and User web interfaces, including cookie security and library dependencies, to reduce vulnerability to emerging scripting attacks.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<h2 id="v18-1-0-fixes" class="release-category">Fixes:</h2>\r\n<ul class="fixes">\r\n 	<li><strong>User web interface:</strong> Internet Explorer 11 in compatibility mode is now forced into a higher document standard to ensure pages are rendered correctly.</li>\r\n 	<li>Fixed an issue to ensure that Low Balance email notifications are triggered for copy and scan jobs.</li>\r\n 	<li><strong>Web Print:</strong> Fixed an issue that displayed a JavaScript error in the browser''s console when clicking the file "drop zone" in the User web interface.</li>\r\n 	<li><strong>Reports:</strong> Fixed an issue to ensure that access to the "User printing - summary" report (Users), the "Group print summary" report (Groups), and the "Account print summary" report (Accounts), is restricted to PaperCut MF Administrators with "Access reports section" enabled (Options &gt; Admin Rights).</li>\r\n 	<li><strong>Site Servers:</strong> Fixed an issue that incorrectly caused Site Servers to intermittently switch between online and offline modes.</li>\r\n 	<li><strong>macOS and Linux:</strong> Fixed an issue that caused the Print Provider to log to old rotated log files.</li>\r\n</ul>\r\n<h2 id="v18-1-0-copier-device-integration" class="release-category">Copier / Device Integration:</h2>\r\n<ul class="copier-device-integration">\r\n 	<li><strong>Fuji Xerox ApeosPort VI+:</strong>\r\n<ul>\r\n 	<li>PaperCut MF now supports Fuji Xerox ApeosPort VI+ Multifunction Devices (MFDs), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers job tracking, secure print release, and Integrated Scanning, and is now the primary FX embedded solution for all Fuji Xerox ApeosPort-VI (or higher) devices.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP Pro:</strong>\r\n<ul>\r\n 	<li>PaperCut MF now supports HP Pro (Fast Release) devices, offering a simple setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers print tracking (except USB printing) and secure print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (OXP Printer Only):</strong>\r\n<ul>\r\n 	<li>Added support for tracking and controlling USB print jobs.</li>\r\n 	<li>Added support for Shared Account selection, including the ability to add comments to invoices of Shared Accounts.</li>\r\n 	<li>Added a config key to customize the maximum number of Shared Accounts displayed (ext-device.hp-oxpd.account-list.limit).</li>\r\n 	<li>Added support for the Securakey ET4-AUS-D card reader.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (OXP):</strong>\r\n<ul>\r\n 	<li>Simplified the layout of the PaperCut MF Account Selection screens on the device.</li>\r\n 	<li>Added a config key to customize the maximum number of Shared Accounts displayed (ext-device.hp-oxpd.account-list.limit).</li>\r\n 	<li>Added support for the Securakey ET4-AUS-D card reader.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Sharp (OSA):</strong>\r\n<ul>\r\n 	<li><strong>V3.x and below:</strong> Fixed an issue introduced in 17.3 that could cause the PaperCut MF Home icon and the PaperCut MF Print Release icon to become unavailable when SSL was enabled.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Ricoh (SDK/J) version 6.0.4*:</strong>\r\n<ul>\r\n 	<li>Added support for the Bio-Buddy biometric reader.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Toshiba (e-Bridge Open Platform V3+):</strong>\r\n<ul>\r\n 	<li>Simplified the layout of the PaperCut MF Account Selection screens on the device.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n 	<li>Added a config key to allow or prevent searchable PDFs from being created when using PaperCut MF''s Integrated Scanning, based on the device''s OCR capabilities (ext-device.toshiba.disable-ocr).</li>\r\n 	<li>Fixed an issue that incorrectly displayed an error when a user with relevant permissions attempted to release a print job of another user (since 17.4.4).</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Xerox (EIP):</strong>\r\n<ul>\r\n 	<li><strong>1.5+:</strong> Simplified the layout of the PaperCut MF Account Selection screens on the device.</li>\r\n 	<li><strong>3.0:</strong> Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n 	<li><strong>3.0+: VersaLink and AltaLink devices:</strong> Fixed an issue that caused some high resolution Integrated Scanning jobs to fail.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n</div>', 'PaperCut MF Version 18.1', '', 'publish', 'closed', 'closed', '', 'papercut-mf-version-18-1', '', '', '2018-04-10 14:28:48', '2018-04-10 14:28:48', '', 0, 'http://staging.selectec.com/?p=4588', 84, 'post', '', 0),
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(4596, 8, '2018-04-04 18:33:51', '2018-04-04 18:33:51', '', 'end-to-end-encryption', '', 'inherit', 'closed', 'closed', '', 'end-to-end-encryption', '', '', '2018-04-04 18:33:51', '2018-04-04 18:33:51', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/04/end-to-end-encryption.jpg', 0, 'attachment', 'image/jpeg', 0),
(4597, 8, '2018-04-04 18:52:18', '2018-04-04 18:52:18', '', 'top_illo', '', 'inherit', 'closed', 'closed', '', 'top_illo', '', '', '2018-04-04 18:52:18', '2018-04-04 18:52:18', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/04/top_illo.png', 0, 'attachment', 'image/png', 0),
(4598, 8, '2018-04-04 19:54:54', '2018-04-04 19:54:54', '{{unknown}}', '', '', 'publish', 'closed', 'closed', '', 'fffda1d48f6eee97700ba812510cea1c', '', '', '2018-04-04 19:54:54', '2018-04-04 19:54:54', '', 0, 'http://staging.selectec.com/fffda1d48f6eee97700ba812510cea1c/', 0, 'oembed_cache', '', 0),
(4600, 8, '2018-04-04 20:30:45', '2018-04-04 20:30:45', '', '18.1-scan-actions', '', 'inherit', 'closed', 'closed', '', '18-1-scan-actions', '', '', '2018-04-04 20:30:45', '2018-04-04 20:30:45', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/04/18.1-scan-actions.png', 0, 'attachment', 'image/png', 0),
(4601, 8, '2018-04-04 20:33:00', '2018-04-04 20:33:00', '', 'azure_181', '', 'inherit', 'closed', 'closed', '', 'azure_181', '', '', '2018-04-04 20:33:00', '2018-04-04 20:33:00', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/04/azure_181.jpg', 0, 'attachment', 'image/jpeg', 0),
(4603, 8, '2018-04-04 20:43:33', '2018-04-04 20:43:33', 'Sometimes (just sometimes, we do not want to get spoilt) the development God''s smile down on us mortals and deliver (normally via Amazon''s CDN) a software update that changes the game. 18.1 is a release anyone, and everyone should be proud of, and we hope the talented <a href="https://twitter.com/PaperCutDev" target="_blank" rel="noopener">@PaperCutDev</a> team is pleased, any other software house would have slapped a major version number on it, but for PaperCut this is a <em>minor</em> point release. So, what is all the fuss about?\r\n\r\n[widgetkit id="87" name="Blog - 18.1"]\r\n<h2 class="release-title">18.1.0 April 3rd, 2018</h2>\r\n<div class="release-changes">\r\n<h2 id="v18-1-0-new-features" class="release-category">New Features:</h2>\r\n<ul class="new-features">\r\n 	<li><strong>Scan to Cloud Storage:</strong> PaperCut MF''s Integrated Scanning solution now provides a secure and effortless way to get documents to the cloud. A growing number of cloud storage providers, including Google Drive, DropBox (personal), OneDrive (Personal), OneDrive (Business - coming soon), are available in PaperCut MF. It''s secure and easy to set up, and seamlessly integrates with the overall PaperCut MF experience.\r\n<strong>Note:</strong> Scan to Cloud Storage is available on all Integrated Scanning-enabled devices. However, an active Premium Upgrade Assurance (PUA) subscription is required to use this feature.</li>\r\n 	<li><strong>End-to-end encryption of print jobs:</strong> PaperCut MF now supports end-to-end encryption of print jobs from the user''s computer to the printer. The link between the print server and printer can now be encrypted using IPPS, and <a href="https://www.papercut.com/kb/Main/PrintJobEncryption" target="_blank" rel="noopener">an IPPS printer</a> can be configured as a Find Me destination queue.</li>\r\n 	<li><strong>Azure AD user and group sync:</strong> Added support for Azure AD Secure LDAP as a new Sync Source option in the Options &gt; User/Group Sync page, when Azure AD Domain Services is enabled.</li>\r\n 	<li><strong>Fuji Xerox ApeosPort VI+:</strong> PaperCut MF now supports Fuji Xerox ApeosPort VI+ Multifunction Devices (MFDs), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers job tracking, secure print release, and Integrated Scanning, and is now the primary FX embedded solution for all Fuji Xerox ApeosPort-VI (or higher) devices.</li>\r\n 	<li><strong>HP Pro:</strong> PaperCut MF now supports HP Pro (Fast Release) devices, offering a simple setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers print tracking (except USB printing) and secure print release.</li>\r\n</ul>\r\n<h2 id="v18-1-0-enhancements" class="release-category">Enhancements:</h2>\r\n<ul class="enhancements">\r\n 	<li><strong>GDPR print management, data privacy, and security compliance:</strong> To assist with Europe''s <a href="https://www.eugdpr.org/key-changes.html" target="_blank" rel="noopener">General Data Protection Regulation</a> "Right to be Forgotten":\r\n<ul>\r\n 	<li>The Privacy Option ("Remove document information from the Job Log after") to redact potentially sensitive data elements from the Job Logs page, has been enhanced to redact additional attributes of the print jobs (file size, user client details, comments, watermarks, and digital signature). Additionally, the timestamp can also be redacted.</li>\r\n 	<li>The server command "permanently-redact-user-data" has been enhanced to redact the file size, user client details, comments, watermarks, and digital signature of print jobs from the Job Logs page.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Job Ticketing:</strong>\r\n<ul>\r\n 	<li>The following enhancements have been made to the Application Server:\r\n<ul>\r\n 	<li>Added a new config key to customize the name of the Print Rooms / FabLabs tab in the User web interface (user.job-ticketing.override-button-display-name).</li>\r\n 	<li>The <a href="https://www.papercut.com/products/ng/manual/common/topics/tools-monitor-system-health-api-overview.html" target="_blank" rel="noopener">System Health interface</a> now includes endpoints to monitor the status of Job Ticketing.</li>\r\n</ul>\r\n</li>\r\n 	<li>For more information about changes to Job Ticketing, see the Job Ticketing <a href="https://portal.papercut.com/products/mf/job-ticketing/release-notes/" target="_blank" rel="noopener">release notes</a>.</li>\r\n 	<li><strong>Note:</strong> If you want to know more, check out <a href="https://www.papercut.com/products/mf/job-ticketing/" target="_blank" rel="noopener">Job Ticketing</a>.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Global Print Driver (version 100.1.0):</strong> The driver''s page output order is now "front to back". **</li>\r\n 	<li><strong>PaperCut MF User web interface:</strong> The temporary option to revert to the pre-17.2 User web interface branding is no longer available.</li>\r\n 	<li><strong>PaperCut Views:</strong> <a href="https://www.papercut.com/products/views/" target="_blank" rel="noopener">PaperCut Views</a> and PaperCut MF can now be installed on the same server.</li>\r\n 	<li><strong>Security:</strong>\r\n<ul>\r\n 	<li>When a print server is detected as being offline, the following now occurs:\r\n<ul>\r\n 	<li>held print jobs (pending release) are now hidden by default until the print server is back online, to prevent them from being automatically released after the outage.</li>\r\n 	<li>print jobs queued for printing (released) are placed back on hold by default, to prevent them from being automatically printed when the print server comes back online.</li>\r\n</ul>\r\n</li>\r\n 	<li>The command line option "CreateSSLKeystore" now has the option to generate and import self-signed certificates that have custom keystore and keystore key passwords.</li>\r\n 	<li>Continuing enhancements to security improvements on the PaperCut MF Admin and User web interfaces, including cookie security and library dependencies, to reduce vulnerability to emerging scripting attacks.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<h2 id="v18-1-0-fixes" class="release-category">Fixes:</h2>\r\n<ul class="fixes">\r\n 	<li><strong>User web interface:</strong> Internet Explorer 11 in compatibility mode is now forced into a higher document standard to ensure pages are rendered correctly.</li>\r\n 	<li>Fixed an issue to ensure that Low Balance email notifications are triggered for copy and scan jobs.</li>\r\n 	<li><strong>Web Print:</strong> Fixed an issue that displayed a JavaScript error in the browser''s console when clicking the file "drop zone" in the User web interface.</li>\r\n 	<li><strong>Reports:</strong> Fixed an issue to ensure that access to the "User printing - summary" report (Users), the "Group print summary" report (Groups), and the "Account print summary" report (Accounts), is restricted to PaperCut MF Administrators with "Access reports section" enabled (Options &gt; Admin Rights).</li>\r\n 	<li><strong>Site Servers:</strong> Fixed an issue that incorrectly caused Site Servers to intermittently switch between online and offline modes.</li>\r\n 	<li><strong>macOS and Linux:</strong> Fixed an issue that caused the Print Provider to log to old rotated log files.</li>\r\n</ul>\r\n<h2 id="v18-1-0-copier-device-integration" class="release-category">Copier / Device Integration:</h2>\r\n<ul class="copier-device-integration">\r\n 	<li><strong>Fuji Xerox ApeosPort VI+:</strong>\r\n<ul>\r\n 	<li>PaperCut MF now supports Fuji Xerox ApeosPort VI+ Multifunction Devices (MFDs), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers job tracking, secure print release, and Integrated Scanning, and is now the primary FX embedded solution for all Fuji Xerox ApeosPort-VI (or higher) devices.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP Pro:</strong>\r\n<ul>\r\n 	<li>PaperCut MF now supports HP Pro (Fast Release) devices, offering a simple setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers print tracking (except USB printing) and secure print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (OXP Printer Only):</strong>\r\n<ul>\r\n 	<li>Added support for tracking and controlling USB print jobs.</li>\r\n 	<li>Added support for Shared Account selection, including the ability to add comments to invoices of Shared Accounts.</li>\r\n 	<li>Added a config key to customize the maximum number of Shared Accounts displayed (ext-device.hp-oxpd.account-list.limit).</li>\r\n 	<li>Added support for the Securakey ET4-AUS-D card reader.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (OXP):</strong>\r\n<ul>\r\n 	<li>Simplified the layout of the PaperCut MF Account Selection screens on the device.</li>\r\n 	<li>Added a config key to customize the maximum number of Shared Accounts displayed (ext-device.hp-oxpd.account-list.limit).</li>\r\n 	<li>Added support for the Securakey ET4-AUS-D card reader.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Sharp (OSA):</strong>\r\n<ul>\r\n 	<li><strong>V3.x and below:</strong> Fixed an issue introduced in 17.3 that could cause the PaperCut MF Home icon and the PaperCut MF Print Release icon to become unavailable when SSL was enabled.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Ricoh (SDK/J) version 6.0.4*:</strong>\r\n<ul>\r\n 	<li>Added support for the Bio-Buddy biometric reader.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Toshiba (e-Bridge Open Platform V3+):</strong>\r\n<ul>\r\n 	<li>Simplified the layout of the PaperCut MF Account Selection screens on the device.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n 	<li>Added a config key to allow or prevent searchable PDFs from being created when using PaperCut MF''s Integrated Scanning, based on the device''s OCR capabilities (ext-device.toshiba.disable-ocr).</li>\r\n 	<li>Fixed an issue that incorrectly displayed an error when a user with relevant permissions attempted to release a print job of another user (since 17.4.4).</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Xerox (EIP):</strong>\r\n<ul>\r\n 	<li><strong>1.5+:</strong> Simplified the layout of the PaperCut MF Account Selection screens on the device.</li>\r\n 	<li><strong>3.0:</strong> Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n 	<li><strong>3.0+: VersaLink and AltaLink devices:</strong> Fixed an issue that caused some high resolution Integrated Scanning jobs to fail.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n</div>', 'PaperCut MF Version 18.1', '', 'inherit', 'closed', 'closed', '', '4588-revision-v1', '', '', '2018-04-04 20:43:33', '2018-04-04 20:43:33', '', 4588, 'http://staging.selectec.com/4588-revision-v1/', 0, 'revision', '', 0),
(4604, 33, '2018-04-10 10:07:45', '2018-04-10 10:07:45', 'Sometimes (just sometimes, we do not want to get spoilt) the development God''s smile down on us mortals and deliver (normally via Amazon''s CDN) a software update that changes the game. 18.1 is a release anyone, and everyone should be proud of, and we hope the talented <a href="https://twitter.com/PaperCutDev" target="_blank" rel="noopener">@PaperCutDev</a> team is pleased, any other software house would have slapped a major version number on it, but for PaperCut this is a <em>minor</em> point release. So, what is all the fuss about?\r\n\r\n[widgetkit id="87" name="Blog - 18.1"]\r\n<h2 class="release-title">18.1.0 April 3rd, 2018</h2>\r\n<div class="release-changes">\r\n<h2 id="v18-1-0-new-features" class="release-category">New Features:</h2>\r\n<ul class="new-features">\r\n 	<li><strong>Scan to Cloud Storage:</strong> PaperCut MF''s Integrated Scanning solution now provides a secure and effortless way to get documents to the cloud. A growing number of cloud storage providers, including Google Drive, DropBox (personal), OneDrive (Personal), OneDrive (Business - coming soon), are available in PaperCut MF. It''s secure and easy to set up, and seamlessly integrates with the overall PaperCut MF experience.\r\n<strong>Note:</strong> Scan to Cloud Storage is available on all Integrated Scanning-enabled devices. However, an active Premium Upgrade Assurance (PUA) subscription is required to use this feature.</li>\r\n 	<li><strong>End-to-end encryption of print jobs:</strong> PaperCut MF now supports end-to-end encryption of print jobs from the user''s computer to the printer. The link between the print server and printer can now be encrypted using IPPS, and <a href="https://www.papercut.com/kb/Main/PrintJobEncryption" target="_blank" rel="noopener">an IPPS printer</a> can be configured as a Find Me destination queue.</li>\r\n 	<li><strong>Azure AD user and group sync:</strong> Added support for Azure AD Secure LDAP as a new Sync Source option in the Options &gt; User/Group Sync page, when Azure AD Domain Services is enabled.</li>\r\n 	<li><strong>Fuji Xerox ApeosPort VI+:</strong> PaperCut MF now supports Fuji Xerox ApeosPort VI+ Multifunction Devices (MFDs), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers job tracking, secure print release, and Integrated Scanning, and is now the primary FX embedded solution for all Fuji Xerox ApeosPort-VI (or higher) devices.</li>\r\n 	<li><strong>HP Pro:</strong> PaperCut MF now supports HP Pro (Fast Release) devices, offering a simple setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers print tracking (except USB printing) and secure print release.</li>\r\n</ul>\r\n<h2 id="v18-1-0-enhancements" class="release-category">Enhancements:</h2>\r\n<ul class="enhancements">\r\n 	<li><strong>GDPR print management, data privacy, and security compliance:</strong> To assist with Europe''s <a href="https://www.eugdpr.org/key-changes.html" target="_blank" rel="noopener">General Data Protection Regulation</a> "Right to be Forgotten":\r\n<ul>\r\n 	<li>The Privacy Option ("Remove document information from the Job Log after") to redact potentially sensitive data elements from the Job Logs page, has been enhanced to redact additional attributes of the print jobs (file size, user client details, comments, watermarks, and digital signature). Additionally, the timestamp can also be redacted.</li>\r\n 	<li>The server command "permanently-redact-user-data" has been enhanced to redact the file size, user client details, comments, watermarks, and digital signature of print jobs from the Job Logs page.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Job Ticketing:</strong>\r\n<ul>\r\n 	<li>The following enhancements have been made to the Application Server:\r\n<ul>\r\n 	<li>Added a new config key to customize the name of the Print Rooms / FabLabs tab in the User web interface (user.job-ticketing.override-button-display-name).</li>\r\n 	<li>The <a href="https://www.papercut.com/products/ng/manual/common/topics/tools-monitor-system-health-api-overview.html" target="_blank" rel="noopener">System Health interface</a> now includes endpoints to monitor the status of Job Ticketing.</li>\r\n</ul>\r\n</li>\r\n 	<li>For more information about changes to Job Ticketing, see the Job Ticketing <a href="https://portal.papercut.com/products/mf/job-ticketing/release-notes/" target="_blank" rel="noopener">release notes</a>.</li>\r\n 	<li><strong>Note:</strong> If you want to know more, check out <a href="https://www.papercut.com/products/mf/job-ticketing/" target="_blank" rel="noopener">Job Ticketing</a>.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Global Print Driver (version 100.1.0):</strong> The driver''s page output order is now "front to back". **</li>\r\n 	<li><strong>PaperCut MF User web interface:</strong> The temporary option to revert to the pre-17.2 User web interface branding is no longer available.</li>\r\n 	<li><strong>PaperCut Views:</strong> <a href="https://www.papercut.com/products/views/" target="_blank" rel="noopener">PaperCut Views</a> and PaperCut MF can now be installed on the same server.</li>\r\n 	<li><strong>Security:</strong>\r\n<ul>\r\n 	<li>When a print server is detected as being offline, the following now occurs:\r\n<ul>\r\n 	<li>held print jobs (pending release) are now hidden by default until the print server is back online, to prevent them from being automatically released after the outage.</li>\r\n 	<li>print jobs queued for printing (released) are placed back on hold by default, to prevent them from being automatically printed when the print server comes back online.</li>\r\n</ul>\r\n</li>\r\n 	<li>The command line option "CreateSSLKeystore" now has the option to generate and import self-signed certificates that have custom keystore and keystore key passwords.</li>\r\n 	<li>Continuing enhancements to security improvements on the PaperCut MF Admin and User web interfaces, including cookie security and library dependencies, to reduce vulnerability to emerging scripting attacks.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<h2 id="v18-1-0-fixes" class="release-category">Fixes:</h2>\r\n<ul class="fixes">\r\n 	<li><strong>User web interface:</strong> Internet Explorer 11 in compatibility mode is now forced into a higher document standard to ensure pages are rendered correctly.</li>\r\n 	<li>Fixed an issue to ensure that Low Balance email notifications are triggered for copy and scan jobs.</li>\r\n 	<li><strong>Web Print:</strong> Fixed an issue that displayed a JavaScript error in the browser''s console when clicking the file "drop zone" in the User web interface.</li>\r\n 	<li><strong>Reports:</strong> Fixed an issue to ensure that access to the "User printing - summary" report (Users), the "Group print summary" report (Groups), and the "Account print summary" report (Accounts), is restricted to PaperCut MF Administrators with "Access reports section" enabled (Options &gt; Admin Rights).</li>\r\n 	<li><strong>Site Servers:</strong> Fixed an issue that incorrectly caused Site Servers to intermittently switch between online and offline modes.</li>\r\n 	<li><strong>macOS and Linux:</strong> Fixed an issue that caused the Print Provider to log to old rotated log files.</li>\r\n</ul>\r\n<h2 id="v18-1-0-copier-device-integration" class="release-category">Copier / Device Integration:</h2>\r\n<ul class="copier-device-integration">\r\n 	<li><strong>Fuji Xerox ApeosPort VI+:</strong>\r\n<ul>\r\n 	<li>PaperCut MF now supports Fuji Xerox ApeosPort VI+ Multifunction Devices (MFDs), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers job tracking, secure print release, and Integrated Scanning, and is now the primary FX embedded solution for all Fuji Xerox ApeosPort-VI (or higher) devices.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP Pro:</strong>\r\n<ul>\r\n 	<li>PaperCut MF now supports HP Pro (Fast Release) devices, offering a simple setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers print tracking (except USB printing) and secure print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (OXP Printer Only):</strong>\r\n<ul>\r\n 	<li>Added support for tracking and controlling USB print jobs.</li>\r\n 	<li>Added support for Shared Account selection, including the ability to add comments to invoices of Shared Accounts.</li>\r\n 	<li>Added a config key to customize the maximum number of Shared Accounts displayed (ext-device.hp-oxpd.account-list.limit).</li>\r\n 	<li>Added support for the Securakey ET4-AUS-D card reader.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (OXP):</strong>\r\n<ul>\r\n 	<li>Simplified the layout of the PaperCut MF Account Selection screens on the device.</li>\r\n 	<li>Added a config key to customize the maximum number of Shared Accounts displayed (ext-device.hp-oxpd.account-list.limit).</li>\r\n 	<li>Added support for the Securakey ET4-AUS-D card reader.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Sharp (OSA):</strong>\r\n<ul>\r\n 	<li><strong>V3.x and below:</strong> Fixed an issue introduced in 17.3 that could cause the PaperCut MF Home icon and the PaperCut MF Print Release icon to become unavailable when SSL was enabled.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Ricoh (SDK/J) version 6.0.4*:</strong>\r\n<ul>\r\n 	<li>Added support for the Bio-Buddy biometric reader.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Toshiba (e-Bridge Open Platform V3+):</strong>\r\n<ul>\r\n 	<li>Simplified the layout of the PaperCut MF Account Selection screens on the device.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n 	<li>Added a config key to allow or prevent searchable PDFs from being created when using PaperCut MF''s Integrated Scanning, based on the device''s OCR capabilities (ext-device.toshiba.disable-ocr).</li>\r\n 	<li>Fixed an issue that incorrectly displayed an error when a user with relevant permissions attempted to release a print job of another user (since 17.4.4).</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Xerox (EIP):</strong>\r\n<ul>\r\n 	<li><strong>1.5+:</strong> Simplified the layout of the PaperCut MF Account Selection screens on the device.</li>\r\n 	<li><strong>3.0:</strong> Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n 	<li><strong>3.0+: VersaLink and AltaLink devices:</strong> Fixed an issue that caused some high resolution Integrated Scanning jobs to fail.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n</div>', 'PaperCut MF Version 18.1', '', 'inherit', 'closed', 'closed', '', '4588-autosave-v1', '', '', '2018-04-10 10:07:45', '2018-04-10 10:07:45', '', 4588, 'http://staging.selectec.com/4588-autosave-v1/', 0, 'revision', '', 0);
INSERT INTO `jb_posts` VALUES
(4605, 8, '2018-04-10 14:28:48', '2018-04-10 14:28:48', 'Sometimes (just sometimes, we do not want to get spoilt) the development God''s smile down on us mortals and deliver (normally via Amazon''s CDN) a software update that changes the game. 18.1 is a release anyone, and everyone should be proud of, and we hope the talented <a href="https://twitter.com/PaperCutDev" target="_blank" rel="noopener">@PaperCutDev</a> team is pleased, any other software house would have slapped a major version number on it, but for PaperCut this is a <em>minor</em> point release. So, what is all the fuss about?\r\n\r\n[widgetkit id="87" name="Blog - 18.1"]\r\n<h2 class="release-title">18.1.0 April 3rd, 2018</h2>\r\n<div class="release-changes">\r\n<h2 id="v18-1-0-new-features" class="release-category">New Features:</h2>\r\n<ul class="new-features">\r\n 	<li><strong>Scan to Cloud Storage:</strong> PaperCut MF''s Integrated Scanning solution now provides a secure and effortless way to get documents to the cloud. A growing number of cloud storage providers, including Google Drive, DropBox (personal), OneDrive (Personal), OneDrive (Business - coming soon), are available in PaperCut MF. It''s secure and easy to set up, and seamlessly integrates with the overall PaperCut MF experience.\r\n<strong>Note:</strong> Scan to Cloud Storage is available on all Integrated Scanning-enabled devices. However, an active Premium Upgrade Assurance (PUA) subscription is required to use this feature.</li>\r\n 	<li><strong>End-to-end encryption of print jobs:</strong> PaperCut MF now supports end-to-end encryption of print jobs from the user''s computer to the printer. The link between the print server and printer can now be encrypted using IPPS, and <a href="https://www.papercut.com/kb/Main/PrintJobEncryption" target="_blank" rel="noopener">an IPPS printer</a> can be configured as a Find Me destination queue.</li>\r\n 	<li><strong>Azure AD user and group sync:</strong> Added support for Azure AD Secure LDAP as a new Sync Source option in the Options &gt; User/Group Sync page, when Azure AD Domain Services is enabled.</li>\r\n 	<li><strong>Fuji Xerox ApeosPort VI+:</strong> PaperCut MF now supports Fuji Xerox ApeosPort VI+ Multifunction Devices (MFDs), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers job tracking, secure print release, and Integrated Scanning, and is now the primary FX embedded solution for all Fuji Xerox ApeosPort-VI (or higher) devices.</li>\r\n 	<li><strong>HP Pro:</strong> PaperCut MF now supports HP Pro (Fast Release) devices, offering a simple setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers print tracking (except USB printing) and secure print release.</li>\r\n</ul>\r\n<h2 id="v18-1-0-enhancements" class="release-category">Enhancements:</h2>\r\n<ul class="enhancements">\r\n 	<li><strong>GDPR print management, data privacy, and security compliance:</strong> To assist with Europe''s <a href="https://www.eugdpr.org/key-changes.html" target="_blank" rel="noopener">General Data Protection Regulation</a> "Right to be Forgotten":\r\n<ul>\r\n 	<li>The Privacy Option ("Remove document information from the Job Log after") to redact potentially sensitive data elements from the Job Logs page, has been enhanced to redact additional attributes of the print jobs (file size, user client details, comments, watermarks, and digital signature). Additionally, the timestamp can also be redacted.</li>\r\n 	<li>The server command "permanently-redact-user-data" has been enhanced to redact the file size, user client details, comments, watermarks, and digital signature of print jobs from the Job Logs page.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Job Ticketing:</strong>\r\n<ul>\r\n 	<li>The following enhancements have been made to the Application Server:\r\n<ul>\r\n 	<li>Added a new config key to customize the name of the Print Rooms / FabLabs tab in the User web interface (user.job-ticketing.override-button-display-name).</li>\r\n 	<li>The <a href="https://www.papercut.com/products/ng/manual/common/topics/tools-monitor-system-health-api-overview.html" target="_blank" rel="noopener">System Health interface</a> now includes endpoints to monitor the status of Job Ticketing.</li>\r\n</ul>\r\n</li>\r\n 	<li>For more information about changes to Job Ticketing, see the Job Ticketing <a href="https://portal.papercut.com/products/mf/job-ticketing/release-notes/" target="_blank" rel="noopener">release notes</a>.</li>\r\n 	<li><strong>Note:</strong> If you want to know more, check out <a href="https://www.papercut.com/products/mf/job-ticketing/" target="_blank" rel="noopener">Job Ticketing</a>.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Global Print Driver (version 100.1.0):</strong> The driver''s page output order is now "front to back". **</li>\r\n 	<li><strong>PaperCut MF User web interface:</strong> The temporary option to revert to the pre-17.2 User web interface branding is no longer available.</li>\r\n 	<li><strong>PaperCut Views:</strong> <a href="https://www.papercut.com/products/views/" target="_blank" rel="noopener">PaperCut Views</a> and PaperCut MF can now be installed on the same server.</li>\r\n 	<li><strong>Security:</strong>\r\n<ul>\r\n 	<li>When a print server is detected as being offline, the following now occurs:\r\n<ul>\r\n 	<li>held print jobs (pending release) are now hidden by default until the print server is back online, to prevent them from being automatically released after the outage.</li>\r\n 	<li>print jobs queued for printing (released) are placed back on hold by default, to prevent them from being automatically printed when the print server comes back online.</li>\r\n</ul>\r\n</li>\r\n 	<li>The command line option "CreateSSLKeystore" now has the option to generate and import self-signed certificates that have custom keystore and keystore key passwords.</li>\r\n 	<li>Continuing enhancements to security improvements on the PaperCut MF Admin and User web interfaces, including cookie security and library dependencies, to reduce vulnerability to emerging scripting attacks.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<h2 id="v18-1-0-fixes" class="release-category">Fixes:</h2>\r\n<ul class="fixes">\r\n 	<li><strong>User web interface:</strong> Internet Explorer 11 in compatibility mode is now forced into a higher document standard to ensure pages are rendered correctly.</li>\r\n 	<li>Fixed an issue to ensure that Low Balance email notifications are triggered for copy and scan jobs.</li>\r\n 	<li><strong>Web Print:</strong> Fixed an issue that displayed a JavaScript error in the browser''s console when clicking the file "drop zone" in the User web interface.</li>\r\n 	<li><strong>Reports:</strong> Fixed an issue to ensure that access to the "User printing - summary" report (Users), the "Group print summary" report (Groups), and the "Account print summary" report (Accounts), is restricted to PaperCut MF Administrators with "Access reports section" enabled (Options &gt; Admin Rights).</li>\r\n 	<li><strong>Site Servers:</strong> Fixed an issue that incorrectly caused Site Servers to intermittently switch between online and offline modes.</li>\r\n 	<li><strong>macOS and Linux:</strong> Fixed an issue that caused the Print Provider to log to old rotated log files.</li>\r\n</ul>\r\n<h2 id="v18-1-0-copier-device-integration" class="release-category">Copier / Device Integration:</h2>\r\n<ul class="copier-device-integration">\r\n 	<li><strong>Fuji Xerox ApeosPort VI+:</strong>\r\n<ul>\r\n 	<li>PaperCut MF now supports Fuji Xerox ApeosPort VI+ Multifunction Devices (MFDs), offering a simplified setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers job tracking, secure print release, and Integrated Scanning, and is now the primary FX embedded solution for all Fuji Xerox ApeosPort-VI (or higher) devices.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP Pro:</strong>\r\n<ul>\r\n 	<li>PaperCut MF now supports HP Pro (Fast Release) devices, offering a simple setup that doesn''t require manual deployment of the embedded solution on the device. This new solution offers print tracking (except USB printing) and secure print release.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (OXP Printer Only):</strong>\r\n<ul>\r\n 	<li>Added support for tracking and controlling USB print jobs.</li>\r\n 	<li>Added support for Shared Account selection, including the ability to add comments to invoices of Shared Accounts.</li>\r\n 	<li>Added a config key to customize the maximum number of Shared Accounts displayed (ext-device.hp-oxpd.account-list.limit).</li>\r\n 	<li>Added support for the Securakey ET4-AUS-D card reader.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>HP (OXP):</strong>\r\n<ul>\r\n 	<li>Simplified the layout of the PaperCut MF Account Selection screens on the device.</li>\r\n 	<li>Added a config key to customize the maximum number of Shared Accounts displayed (ext-device.hp-oxpd.account-list.limit).</li>\r\n 	<li>Added support for the Securakey ET4-AUS-D card reader.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Sharp (OSA):</strong>\r\n<ul>\r\n 	<li><strong>V3.x and below:</strong> Fixed an issue introduced in 17.3 that could cause the PaperCut MF Home icon and the PaperCut MF Print Release icon to become unavailable when SSL was enabled.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Ricoh (SDK/J) version 6.0.4*:</strong>\r\n<ul>\r\n 	<li>Added support for the Bio-Buddy biometric reader.</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Toshiba (e-Bridge Open Platform V3+):</strong>\r\n<ul>\r\n 	<li>Simplified the layout of the PaperCut MF Account Selection screens on the device.</li>\r\n 	<li>Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n 	<li>Added a config key to allow or prevent searchable PDFs from being created when using PaperCut MF''s Integrated Scanning, based on the device''s OCR capabilities (ext-device.toshiba.disable-ocr).</li>\r\n 	<li>Fixed an issue that incorrectly displayed an error when a user with relevant permissions attempted to release a print job of another user (since 17.4.4).</li>\r\n</ul>\r\n</li>\r\n 	<li><strong>Xerox (EIP):</strong>\r\n<ul>\r\n 	<li><strong>1.5+:</strong> Simplified the layout of the PaperCut MF Account Selection screens on the device.</li>\r\n 	<li><strong>3.0:</strong> Fixed an issue on the PaperCut MF Account Confirmation screen that incorrectly cut off character descenders.</li>\r\n 	<li><strong>3.0+: VersaLink and AltaLink devices:</strong> Fixed an issue that caused some high resolution Integrated Scanning jobs to fail.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n</div>', 'PaperCut MF Version 18.1', '', 'inherit', 'closed', 'closed', '', '4588-revision-v1', '', '', '2018-04-10 14:28:48', '2018-04-10 14:28:48', '', 4588, 'http://staging.selectec.com/4588-revision-v1/', 0, 'revision', '', 0),
(4606, 28, '2018-04-16 14:52:50', '2018-04-16 14:52:50', 'Proven solutions like PaperCut will work "out of the box" in the majority of environments. This is why it wins numerous <a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf" target="_blank" rel="noopener">awards</a> and we (and our partners) love talking about and promoting PaperCut Best Practises.\r\n\r\nThe most common Operating System we find PaperCut being installed on is Windows, this is much to the annoyance of <a href="https://staging.selectec.com/team/jonathan-bennetts/" target="_blank" rel="noopener">Jonathan</a> in our support team (#linux4eva). Our Pro Services team wrote up a few tips and tricks they follow, day in, day out during installs to make sure the customer starts off on the best foot forward using PaperCut MF''s <a href="https://www.papercut.com/tour/find-me-printing/" target="_blank" rel="noopener">find-me printing</a> feature.\r\n\r\nIn this article, we will cover that <em>very simple</em> task of getting the print queue installed.\r\n\r\n[widgetkit id="83" name="blog - Windows &amp; PaperCut - Best Practises (Part1)"]', 'Windows & PaperCut Best Practises (Part1)', '', 'inherit', 'closed', 'closed', '', '4307-revision-v1', '', '', '2018-04-16 14:52:50', '2018-04-16 14:52:50', '', 4307, 'http://staging.selectec.com/4307-revision-v1/', 0, 'revision', '', 0),
(4608, 18, '2018-03-29 21:55:05', '2018-03-29 21:55:05', '<h2 style="text-align: left; line-height: 1.5em;">Foldr has released Foldr v4!</h2>\r\n<h4 style="text-align: left; line-height: 1.5em;">The talented <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 updates.</h4>\r\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n\r\n[widgetkit id="88" name="blog - Foldr v4 Updates for march"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;', 'Foldr V4 Updates for March', '', 'publish', 'closed', 'closed', '', 'foldr-v4-updates-march', '', '', '2018-09-05 17:02:38', '2018-09-05 17:02:38', '', 0, 'http://staging.selectec.com/?p=4608', 83, 'post', '', 0),
(4610, 43, '2018-05-18 22:16:15', '2018-05-18 22:16:15', '<h2 style="text-align: left;">How do you take control of your files?<img class="alignright wp-image-3840" src="https://staging.selectec.com/wp-content/uploads/2017/09/foldr_featured.png" alt="Foldr v4 Updates" width="328" height="208" /></h2>\r\nWhile preparing to visit <a href="http://www.ucexpo.co.uk/">UC Expo</a>, I have been thinking about the whole issue of sharing files. It is something we all get involved in from time to time, usually when we have a deadline to meet. Different people will give you different advice. Something we always hear, based on the capabilities of the modern day scanners that we find in most offices, is “Don’t send that via email, it will be too large a file”. But, how do you send your files when they are ''too large'' to send via email?\r\n\r\nAdmittedly there are many “Cloud” options where you can upload your file and share it. However, you should bear in mind that the document is then going to a “third party” where you lose control of the data. Where is it going - UK, EU or worldwide? Also, will the intended recipient need to have an account to be granted permissions to access it the other end? All this needs to be considered and typically when you have a deadline to meet! So, how do you ensure that you remain in control of your files? Especially when you need to share them with someone else.\r\n\r\nIntroducing <a href="https://staging.selectec.com/products/foldr/">Foldr</a>! Easy to get deployed and configured based on your existing “on-premise” file structure. Gives the ability to work with your files and share them internally and externally while keeping them within your existing infrastructure. All your data remains under your control and you can also manage and edit permissions instantly.\r\n\r\n<strong>Find out more on how you can benefit from adding Foldr to your portfolio <a href="https://staging.selectec.com/contact/">get in touch</a> with the team who will be happy to help.\r\n</strong>\r\n\r\n&nbsp;', 'Take control of your files', '', 'publish', 'closed', 'closed', '', 'take-control-files', '', '', '2019-01-28 16:47:48', '2019-01-28 16:47:48', '', 0, 'http://staging.selectec.com/?p=4610', 82, 'post', '', 0),
(4612, 8, '2018-05-18 20:34:13', '2018-05-18 20:34:13', '', 'onedrive-logo-vector-png--460', '', 'inherit', 'closed', 'closed', '', 'onedrive-logo-vector-png-460', '', '', '2018-05-18 20:34:13', '2018-05-18 20:34:13', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/05/onedrive-logo-vector-png-460.png', 0, 'attachment', 'image/png', 0),
(4613, 8, '2018-05-18 20:36:03', '2018-05-18 20:36:03', '', 'onedrive-logo-vector-png--460', '', 'inherit', 'closed', 'closed', '', 'onedrive-logo-vector-png-460-2', '', '', '2018-05-18 20:36:03', '2018-05-18 20:36:03', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/05/onedrive-logo-vector-png-460-1.png', 0, 'attachment', 'image/png', 0),
(4614, 8, '2018-05-18 20:36:20', '2018-05-18 20:36:20', '', 'microsoftTeamslogo', '', 'inherit', 'closed', 'closed', '', 'microsoftteamslogo', '', '', '2018-05-18 20:36:20', '2018-05-18 20:36:20', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/05/microsoftTeamslogo.jpg', 0, 'attachment', 'image/jpeg', 0),
(4616, 8, '2018-05-18 20:40:40', '2018-05-18 20:40:40', '', 'teams', '', 'inherit', 'closed', 'closed', '', 'teams', '', '', '2018-05-18 20:40:40', '2018-05-18 20:40:40', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/05/teams.png', 0, 'attachment', 'image/png', 0),
(4619, 8, '2018-05-18 22:07:50', '2018-05-18 22:07:50', '', 'UC Expo', '', 'inherit', 'closed', 'closed', '', 'uc-expo', '', '', '2018-05-18 22:07:50', '2018-05-18 22:07:50', '', 4610, 'http://staging.selectec.com/wp-content/uploads/2018/05/UC-Expo.jpg', 0, 'attachment', 'image/jpeg', 0),
(4621, 8, '2018-05-18 22:15:56', '2018-05-18 22:15:56', 'Our main man Mike had some thoughts on the train to Excel.<img class="alignright wp-image-3840" src="https://staging.selectec.com/wp-content/uploads/2017/09/foldr_featured.png" alt="Foldr v4 Updates" width="328" height="208" />\n\nWhile preparing to visit <a href="http://www.ucexpo.co.uk/" target="_blank" rel="noopener">UC Expo</a>, I have been thinking about the whole issue of sharing files. It is something we all get involved in from time to time, usually when we have a deadline to meet. Different people will give you different advice. Something we always hear, based on the capabilities of the modern day scanners that we find in most offices, is “Don’t send that via email, it will be too large a file”.\n\nSo what do you do? Admittedly there are many “Cloud” options where you can upload your file and share it. But be careful! The document is then going to a “third party” where you lose control of the data. Where is it going - UK, EU or worldwide? Also, will the intended recipient need to have an account to be granted permissions to access it the other end? All this needs to be considered and typically when you have a deadline to meet.\n\nIntroducing Foldr! Easy to get deployed and configured based on your existing “on premise” file structure. Gives the ability to work with your files and share them internally and externally while keeping them within your existing infrastructure. All your data remains under your control and you can also manage and edit permissions instantly.\n\n[caption id="attachment_4619" align="aligncenter" width="639"]<img class="wp-image-4619" src="https://staging.selectec.com/wp-content/uploads/2018/05/UC-Expo.jpg" alt="" width="639" height="852" /> If you have a pre-sales problem, if no one else can help, and if you can find him....maybe you can talk to Mike![/caption]', 'Take control of', '', 'inherit', 'closed', 'closed', '', '4610-autosave-v1', '', '', '2018-05-18 22:15:56', '2018-05-18 22:15:56', '', 4610, 'http://staging.selectec.com/4610-autosave-v1/', 0, 'revision', '', 0),
(4625, 14, '2018-05-28 13:20:43', '2018-05-28 13:20:43', 'Life in the trenches of support can be rewarding, no one gets a support gig without a desire to help people.\r\n\r\nA lot of support (for any product) is working logically to diagnose where the issue may lay. That also includes a fair amount of politely trying to point out it is not your product that is the issue and it is the customer''s server/network/DNS/firewall/proxy/firmware etc, always a tough conversation when the perception is that PaperCut is the problem because, to the customer, PaperCut = Printing. Not an unreasonable assumption, but chances are the same issue will be there if PaperCut was not installed (and what a miserable world that would be!).\r\n\r\nA good test is to turn off the PaperCut print provider service, without this service PaperCut will not track or be aware of any print jobs. Or, simply <a href="https://www.papercut.com/kb/Main/DeleteAPrinterInPaperCutNG" target="_blank" rel="noopener">ignore</a> the problem print queue (a less destructive option), this will allow your users to carry on printing to other queues without problems.<img class="aligncenter size-full wp-image-4852" src="https://staging.selectec.com/wp-content/uploads/2018/05/stop_papercut.jpg" alt="" width="834" height="60" />\r\n<h2>What went wrong?</h2>\r\nPopular support problems include "Printing is slow" or "Print jobs disappeared". Slow or missing print jobs have pretty much, always been down to the driver and queue settings so... make sure you are using the same print language between the virtual queue and physical queues and check that advanced printing features and bi-directional support is disabled. Also, make sure the drivers are up to date and not type 4. Or better yet have a read of our <a href="https://staging.selectec.com/windows-papercut-best-practises-part1/" target="_blank" rel="noopener">best practices guide</a> for Windows print servers and you will be off to a good start.\r\n<h2>Get the ball rolling</h2>\r\nIf you encounter any oddities with printing, print release or incorrect page counting issues start with the following...\r\n\r\nFirst up, enable debugging within PaperCut <strong>in two places</strong>. The two places are the PaperCut Application Server and PaperCut Print Provider.\r\n\r\nEnabling debug in the application server is just a tick box, the full instructions are <a href="http://www.papercut.com/kb/Main/HowToEnableDebugInNG" target="_blank" rel="noopener">here</a>. The default log collection size of 2GB is good enough for most sites but if the problem is rare or the customer has a lot of print queues/embedded devices then feel free to increase that size (go for 4GB).\r\n\r\n<img class="aligncenter size-full wp-image-4633" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_app_server.jpg" alt="" width="983" height="364" />\r\n\r\nMore importantly, for print issues, we need to enable debug in the <a href="http://www.papercut.com/kb/Main/HowToEnableDebugInThePrintProvider" target="_blank" rel="noopener">print provider</a>. This step is vital when troubleshooting print problems. Without debugging switched on the default logs won''t contain much in the way of useful data. The print provider does all the ugly work behind the scenes and contains all print activity for the server. Make sure this is enabled for the server with the problem queue.\r\n\r\n<img class="aligncenter size-full wp-image-4634" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_print.jpg" alt="" width="570" height="141" />\r\n\r\nLast of all, if you are having issues on a Windows server please get the event viewer tracking print jobs as per this page <a href="https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer" target="_blank" rel="noopener">https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer</a>\r\nWe do this because, If we can see what the OS thinks happens to the print job then it helps with the troubleshooting process.\r\n\r\nIf you check the debug log for the print job in question you can see the Job ID, this ID is the same ID assigned by the OS to the print job so you can easily find it in the event viewer.\r\n\r\n<img class="aligncenter wp-image-4646 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_event-1024x132.jpg" alt="" width="660" height="85" />\r\n<h2>Recreate (or wait...)</h2>\r\nIn an ideal world, you would be able to recreate the problem on demand and send us the log files. Annoyingly life does not always work out like that so leave debug on and be sure to flag any issues. Once you have enabled debug etc either reproduce the error (if possible) or wait until the error reproduces itself, this may involve the customer being aware so they can look out for the issue and report when it happens. How to find the correct logs and what to send us is all included in the links above.\r\n\r\nWhen working through issues like this the more context around the issue we receive the better for us. Ideally, we would want the debug logs from the app server and print provider as well as an export of the Windows event viewer, more importantly, the logs should cover the time frame the issue happened in.\r\n<h2>Troubleshooting</h2>\r\nWhile waiting for the issue to happen it can be a good idea to seek clarity on the problem.\r\n<ul>\r\n 	<li>Does it happen to more than one user/computer (is the issue with a certain user or machine or perhaps from a certain application?)</li>\r\n 	<li>Try printing as a domain admin or from the PaperCut server, do you get the same results?</li>\r\n 	<li>What happened to the print job (Always good to know, did it print? did papercut log it as printed/canceled/refunded?)</li>\r\n 	<li>What did the devices own logs say happened to the print job? (MFD''s are very clever and will contain their own internal job log. Take a look, it could help work out what went on)</li>\r\n 	<li>If it is a page count problem, grab the driver and install it on a laptop running the latest version of PaperCut, does the same thing happen?</li>\r\n</ul>\r\n<h2>What to collect</h2>\r\nDepending on the nature of the problem, the bare minimum information for us to help is:\r\n<ul>\r\n 	<li>Description of the problem (context is king)</li>\r\n 	<li>Date and time of the print job (ever looked through 900MB of log files? being able to narrow it down keeps support teams sane when looking at all those tabs in <a href="https://notepad-plus-plus.org/" target="_blank" rel="noopener">Notepad++</a>)</li>\r\n</ul>\r\n[caption id="attachment_4650" align="alignnone" width="660"]<img class="wp-image-4650 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_print_logs-1024x175.jpg" alt="" width="660" height="113" /> Logs are detailed, include as much information as possible[/caption]\r\n<ul>\r\n 	<li>Name of the user that had the issue (refines the search)</li>\r\n 	<li>Name of the print job that caused the problem (and again)</li>\r\n 	<li>Name/IP of the printer the job was released from (good to verify)</li>\r\n</ul>\r\nA screenshot of the "Job log" tab showing the problem print job will provide a lot of this information, so if possible please include one.\r\n\r\nThe more pieces of the puzzle we receive the quicker we can join the corners and make progress. Once we have files we will follow the job through the logs to work out what happened and advise accordingly.\r\n\r\nNeed technical help? reach out to the team on <a href="mailto:support@selectec.com">support@selectec.com</a>', 'Solving print job problems', '', 'publish', 'closed', 'closed', '', 'solving-print-job-problems', '', '', '2018-09-07 12:52:10', '2018-09-07 12:52:10', '', 0, 'http://staging.selectec.com/?p=4625', 81, 'post', '', 0),
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(4631, 8, '2018-05-18 23:18:36', '2018-05-18 23:18:36', '{{unknown}}', '', '', 'publish', 'closed', 'closed', '', 'c79fde7c54e221a7310af4df9b16cc2a', '', '', '2018-05-18 23:18:36', '2018-05-18 23:18:36', '', 0, 'http://staging.selectec.com/c79fde7c54e221a7310af4df9b16cc2a/', 0, 'oembed_cache', '', 0),
(4633, 8, '2018-05-21 12:39:09', '2018-05-21 12:39:09', '', 'papercut_debug_app_server', '', 'inherit', 'closed', 'closed', '', 'papercut_debug_app_server', '', '', '2018-05-21 12:39:09', '2018-05-21 12:39:09', '', 4625, 'http://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_app_server.jpg', 0, 'attachment', 'image/jpeg', 0),
(4634, 8, '2018-05-21 12:41:11', '2018-05-21 12:41:11', '', 'papercut_debug_print', '', 'inherit', 'closed', 'closed', '', 'papercut_debug_print', '', '', '2018-05-21 12:41:11', '2018-05-21 12:41:11', '', 4625, 'http://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_print.jpg', 0, 'attachment', 'image/jpeg', 0),
(4644, 8, '2018-05-23 20:51:21', '2018-05-23 20:51:21', 'Life in the trenches of support can be rewarding, no one gets a support gig without a desire to help people. An awful lot of support (for any product) is working logically to diagnose where the issue may lay. That also includes a fair amount of politely trying to point out it is not your product that is the issue and it is the customer''s server/network/DNS/firewall/proxy etc, always a tough conversation when the perception is that PaperCut is the problem because to the customer, PaperCut = Printing.\n\nPopular support problems include "Printing is slow" or "Print jobs disappeared". Slow or missing print jobs have pretty much, always been down to the driver and queue settings so... make sure you are using the same print language between the virtual queue and physical queues and check that advanced printing features and bi-directional support is disabled. Also, make sure the drivers are up to date and not type 4. Or better yet have a read of our <a href="https://staging.selectec.com/windows-papercut-best-practises-part1/" target="_blank" rel="noopener">best practices guide</a> for Windows print servers and will be off to a good start.\n<h2>Get the ball rolling</h2>\nIf you encounter any oddities with printing, print release or incorrect page counting issues start with the following...\n\nFirst up, enable debugging within PaperCut <strong>in two places</strong>. The two places are the PaperCut Application Server and PaperCut Print Provider.\n\nEnabling debug in the application server is just a tick box, the full instructions are <a href="http://www.papercut.com/kb/Main/HowToEnableDebugInNG" target="_blank" rel="noopener">here</a>. The default log collection size of 2GB is good enough for most sites but if the problem is rare or you the customer has a lot of print queues/embedded devices then feel free to increase that size (go for 4GB).\n\n<img class="aligncenter size-full wp-image-4633" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_app_server.jpg" alt="" width="983" height="364" />\n\nMore importantly, for print issues, we need to enable debug in the <a href="http://www.papercut.com/kb/Main/HowToEnableDebugInThePrintProvider" target="_blank" rel="noopener">print provider</a>. This step is vital when troubleshooting print problems. Without debugging switched on the default logs won''t contain much in the way of useful data. The print provider does all the ugly work behind the scenes and contains all print activity for the server.\n\n<img class="aligncenter size-full wp-image-4634" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_print.jpg" alt="" width="570" height="141" />\n\nLast of all, if you are having issues on a Windows server please get the event viewer tracking print jobs as per this page <a href="https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer" target="_blank" rel="noopener">https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer</a>\nWe do this because, If we can see what the OS thinks happens to the print job then it helps with the troubleshooting process.\n\nIf you check the debug log for the print job in question you can see the Job ID, this ID is the same ID assigned by the OS to the print job so you can easily find it in the event viewer.\n\n<img class="aligncenter wp-image-4646 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_event-1024x132.jpg" alt="" width="660" height="85" />\n<h2>Recreate (or wait...)</h2>\nIn an ideal world, you would be able to recreate the problem on demand and send us the log files. Annoyingly life does not always work out like that so leave debug on and be sure to flag any issues. So, once you have enabled debug etc either reproduce the error (if possible) or wait until the error reproduces it itself, this may involve the customer being aware so they can look out for the issue and report when it happens. How to find the correct logs and what to send us is all included in the links above.\n\nWhen working through issues like this the more context around the issue we receive the better for us. Ideally, we would want the debug logs from the app server and print provider as well as an export of the Windows event viewer, more importantly, the logs should cover the time frame the issue happened in.\n<h2>Troubleshooting</h2>\nWhile waiting for the issue to happen it can be a good idea to seek clarity on the problem.\n<ul>\n 	<li>Does it happen to more than one user/computer (is the issue with a certain user or machine or perhaps from a certain application?)</li>\n 	<li>Try printing as a domain admin or from the PaperCut server, do you get the same results?</li>\n 	<li>What happened to the print job (Always good to know, did it print? did papercut log it as printed/canceled/refunded?)</li>\n 	<li>What did the devices own logs say happened to the print job? (MFD''s are very clever and will contain their own internal job log. Take a look, it could help work out what went on)</li>\n 	<li>If it is a page count problem, grab the driver and install it on a laptop running the latest version of PaperCut, does the same thing happen?</li>\n</ul>\n<h2>What to collect</h2>\nDepending on the nature of the problem, the bare minimum information for us to help is:\n<ul>\n 	<li>Description of the problem (context is king)</li>\n 	<li>Date and time of the print job (ever looked through 900MB of log files? being able to narrow it down keeps support teams sane when looking at all those tabs in <a href="https://notepad-plus-plus.org/" target="_blank" rel="noopener">Notepad++</a>)</li>\n</ul>\n[caption id="attachment_4650" align="alignnone" width="660"]<img class="wp-image-4650 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_print_logs-1024x175.jpg" alt="" width="660" height="113" /> Logs are detailed, include as much information as possible[/caption]\n<ul>\n 	<li>Name of the user that had the issue (refines the search)</li>\n 	<li>Name of the print job that caused the problem (and again)</li>\n 	<li>Name/IP of the printer the job was released from (good to verify)</li>\n</ul>\nA screenshot of the "Job log" tab showing the problem print job will provide a lot of this information, so if possible please include one.\n\nThe more pieces of the puzzle we receive the quicker we can join the corners and make progress. Once we have files we will follow the job through the logs to work out what happened and advise accordingly. Getting your customer back up and running is our mission\n\n&nbsp;', 'Solving PaperCut print job problems', '', 'inherit', 'closed', 'closed', '', '4625-autosave-v1', '', '', '2018-05-23 20:51:21', '2018-05-23 20:51:21', '', 4625, 'http://staging.selectec.com/4625-autosave-v1/', 0, 'revision', '', 0),
(4646, 8, '2018-05-23 20:09:50', '2018-05-23 20:09:50', '', 'papercut_debug_event', '', 'inherit', 'closed', 'closed', '', 'papercut_debug_event', '', '', '2018-05-23 20:09:50', '2018-05-23 20:09:50', '', 4625, 'http://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_event.jpg', 0, 'attachment', 'image/jpeg', 0),
(4650, 8, '2018-05-23 20:26:18', '2018-05-23 20:26:18', '', 'papercut_debug_print_logs', 'Logs are detailed', 'inherit', 'closed', 'closed', '', 'papercut_debug_print_logs', '', '', '2018-05-23 20:26:48', '2018-05-23 20:26:48', '', 4625, 'http://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_print_logs.jpg', 0, 'attachment', 'image/jpeg', 0),
(4663, 8, '2018-06-26 11:11:44', '0000-00-00 00:00:00', '<ul>\r\n 	<li>*New* Writable secure public links. A new permission is available within Foldr Settings &gt;&gt; Shares &gt;&gt; Permissions &gt;&gt; Sharing to control access to this feature</li>\r\n 	<li>*New* Custom schedules per URI / Share for Search</li>\r\n 	<li>*New* (Beta) Editable templates for Email (secure public links) and SMS notifications</li>\r\n 	<li></li>\r\n</ul>\r\n<ul>\r\n 	<li>Additional storage local optimisations</li>\r\n 	<li>Further SMB client improvements</li>\r\n 	<li>Email notifications for shared files</li>\r\n 	<li>Updates all underlying OS packages</li>\r\n 	<li>SMB configuration changes</li>\r\n 	<li>Configurable retention for activity logs and default retention changed to 6 months</li>\r\n 	<li>Appliance local storage optimisation</li>\r\n 	<li>Database optimisation for user activity logs</li>\r\n 	<li>Performance improvements for OneDrive and SharePoint Online</li>\r\n 	<li>Additional OneDrive fix for overwriting files</li>\r\n 	<li>Further improves OneDrive files access when using manual account linking</li>\r\n 	<li>SSO IdP improvements – Better handling of relay state, signing out and new Service Provider templates for FreshDesk and Canvas LMS</li>\r\n 	<li>Added SHA1 to fingerprints for SSO IdP</li>\r\n 	<li>Search Improvements – configurable search host and core per share</li>\r\n</ul>\r\n&nbsp;\r\n<ul>\r\n 	<li>Fixes an issue with public links using a custom URL and static password</li>\r\n</ul>\r\n<ul>\r\n 	<li>Prevent search bots indexing public links</li>\r\n</ul>\r\n<ul>\r\n 	<li>Fixes an issue with creating new Search URIs</li>\r\n</ul>\r\n<ul>\r\n 	<li>Fixes an issue with public links</li>\r\n</ul>\r\n<ul>\r\n 	<li>Fixes an issue with file sharing from OneDrive with manual linking</li>\r\n 	<li>Fixes an issue with Active Directory accounts that have no UPN being unable to sign in</li>\r\n</ul>\r\n<ul>\r\n 	<li>Fixes various issues with internal sharing (shared by me/with me)</li>\r\n 	<li>Fixes an issue with OneDrive downloads when a proxy is configured on the appliance</li>\r\n 	<li>Fixes an issue with filtering my modified date when searching Google Drive</li>\r\n 	<li>Fixes an issue renaming files in SharePoint</li>\r\n 	<li>Fixes an issue with manually linking Microsoft accounts using the deprecated SharePoint Online (legacy) API</li>\r\n 	<li>Fixes an issue with Public Link paths in Foldr Settings &gt;&gt; Shared Items</li>\r\n 	<li></li>\r\n</ul>', 'Foldr Updates for Q2-2018', '', 'draft', 'closed', 'closed', '', '', '', '', '2018-06-26 11:11:44', '2018-06-26 11:11:44', '', 0, 'http://staging.selectec.com/?p=4663', 80, 'post', '', 0),
(4666, 33, '2018-06-06 14:17:01', '2018-06-06 14:17:01', '<h2 style="text-align: left;">Our team has just arrived in Stockholm ahead of our Digital Transformation Nordic event</h2>\r\n<img class="aligncenter wp-image-4681 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/06/digital-transformation.png" alt="Selectec''s Digital Transformation Event" width="500" height="215" />\r\n\r\nThe Digital Transformation event will show Nordic Doc’s resellers the best PaperCut has to offer - with a growing list of fantastic features, we’re showing our resellers how to utilise PaperCut''s features to help increase sales.\r\n\r\nAs you already know, Selectec partnered with <a href="http://swedprint.com/">Nordic Doc Solutions</a> at the <a href="/nordicdoc-partnership-announcement/">beginning of the year</a>, giving us the ability to offer a greater geographical presence for PaperCut in the Nordic region. In return, Selectec offers Nordic Doc additional resources and technical expertise to meet their growing demand for PaperCut products. Nordic Doc’s resellers gain complete peace of mind over their PaperCut experience.\r\n\r\nWe’ll be showcasing our complimentary print solutions – where you can learn more about PaperCut and how to sell it to your clients. With that said, here’s some insight into what to expect and what the takeaways will be at the event.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">What''s happening on the day?</h4>\r\n&nbsp;\r\n\r\n<strong>Products you’ll learn more about when you attend:</strong>\r\n<ul>\r\n 	<li><strong>PaperCut</strong> – value proposition of our products, alongside lively discussions around the future roadmap and channel partner ecosystem.</li>\r\n 	<li><strong>Elatec</strong> – complimentary RFID solutions offered by Elatec, who’s groundbreaking new product developments will be of great interest to all those driven to add further value to their customers’ infrastructures.</li>\r\n 	<li><strong>Foldr </strong>– File Management and collaboration software.</li>\r\n 	<li><strong>Special guests</strong> will share their success stories and case studies, which continues to outline the fantastic new partnership between Selectec &amp; Nordic Doc Solutions.</li>\r\n</ul>\r\n&nbsp;\r\n\r\n<strong>RoundTable Afternoon:</strong>\r\n<ul>\r\n 	<li>Lively roundtable discussions with the PaperCut team around the future roadmap and channel partner ecosystem.</li>\r\n 	<li>Learn more from Elatec’s workshop, which will provide interactive insight into their complimentary integration with other products &amp; brands.</li>\r\n</ul>\r\n&nbsp;\r\n<h4 style="text-align: left;">Plus an introduction to the latest addition to the family, Foldr.</h4>\r\nFoldr centralises all your files no matter where they are and makes them accessible through one simple interface. You can then edit them using pretty much anything.\r\n\r\n&nbsp;\r\n<h5></h5>\r\n<h5 style="text-align: left;">After the event</h5>\r\nAt 5 pm we''re holding our post-event networking opportunity, in the beautiful setting of Stockholm’s Nybroviken inlet and archipelago, where you can interact with your peers over a refreshment or two.\r\n\r\nDon’t forget, if you have any questions tweet us with <strong>#papercutnordics2018</strong>, where we’ll be able to answer any of your questions. If you miss them during the event, we’ll be producing a post on your questions, updated as the event unfolds.\r\n\r\n&nbsp;\r\n\r\nIf you would like to know more about PaperCut, Elatec, or Foldr, please <a href="https://staging.selectec.com/contact/">get in touch</a> with our team.', 'Digital Transformation Nordic event', '', 'publish', 'closed', 'closed', '', 'digital-transformation-nordic-event', '', '', '2018-06-07 09:47:50', '2018-06-07 09:47:50', '', 0, 'http://staging.selectec.com/?p=4666', 79, 'post', '', 0),
(4674, 33, '2018-06-06 23:27:51', '2018-06-06 23:27:51', '', 'flight-landing-in-stockholm', '', 'inherit', 'closed', 'closed', '', 'flight-landing-in-stockholm', '', '', '2018-06-06 23:28:08', '2018-06-06 23:28:08', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/06/flight-landing-in-stockholm.jpg', 0, 'attachment', 'image/jpeg', 0),
(4681, 33, '2018-06-07 07:36:49', '2018-06-07 07:36:49', '', 'digital-transformation', '', 'inherit', 'closed', 'closed', '', 'digital-transformation', '', '', '2018-06-07 07:37:28', '2018-06-07 07:37:28', '', 4666, 'http://staging.selectec.com/wp-content/uploads/2018/06/digital-transformation.png', 0, 'attachment', 'image/png', 0),
(4703, 33, '2018-06-07 08:39:03', '2018-06-07 08:39:03', '<h2 style="text-align: left;">Our team has just arrived in Stockholm ahead of our Digital Transformation Nordic event</h2>\r\n<a href="https://staging.selectec.com/wp-content/uploads/2018/06/digital-transformation.png"><img class="wp-image-4681 size-full aligncenter" src="https://staging.selectec.com/wp-content/uploads/2018/06/digital-transformation.png" alt="Selectec''s Digital Transformation Event" width="500" height="215" /></a>\r\n\r\nThe Digital Transformation event will show Nordic Doc’s resellers the best PaperCut has to offer - with a growing list of fantastic features, we’re showing our resellers how to utilise PaperCut''s features to help increase sales.\r\n\r\nAs you already know, Selectec partnered with <a href="http://swedprint.com/">Nordic Doc Solutions</a> at the <a href="/nordicdoc-partnership-announcement/">beginning of the year</a>, giving us the ability to offer a greater geographical presence for PaperCut in the Nordic region. In return, Selectec offers Nordic Doc additional resources and technical expertise to meet their growing demand for PaperCut products. Nordic Doc’s resellers gain complete peace of mind over their PaperCut experience.\r\n\r\nWe’ll be showcasing our complimentary print solutions – where you can learn more about PaperCut and how to sell it to your clients. With that said, here’s some insight into what to expect and what the takeaways will be at the event.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">What''s happening on the day?</h4>\r\n&nbsp;\r\n\r\n<strong>Products you’ll learn more about when you attend:</strong>\r\n<ul>\r\n 	<li><strong>PaperCut</strong> – value proposition of our products, alongside lively discussions around the future roadmap and channel partner ecosystem.</li>\r\n 	<li><strong>Elatec</strong> – complimentary RFID solutions offered by Elatec, who’s groundbreaking new product developments will be of great interest to all those driven to add further value to their customers’ infrastructures.</li>\r\n 	<li><strong>Foldr </strong>– File Management and collaboration software.</li>\r\n 	<li><strong>Special guests</strong> will share their success stories and case studies, which continues to outline the fantastic new partnership between Selectec &amp; Nordic Doc Solutions.</li>\r\n</ul>\r\n&nbsp;\r\n\r\n<strong>RoundTable Afternoon:</strong>\r\n<ul>\r\n 	<li>Lively roundtable discussions with the PaperCut team around the future roadmap and channel partner ecosystem.</li>\r\n 	<li>Learn more from Elatec’s workshop, which will provide interactive insight into their complimentary integration with other products &amp; brands.</li>\r\n</ul>\r\n&nbsp;\r\n<h4 style="text-align: left;">Plus an introduction to the latest addition to the family, Foldr.</h4>\r\nFoldr centralises all your files no matter where they are and makes them accessible through one simple interface. You can then edit them using pretty much anything.\r\n\r\n&nbsp;\r\n<h5></h5>\r\n<h5 style="text-align: left;">After the event</h5>\r\nAt 5 pm we''re holding our post-event networking opportunity, in the beautiful setting of Stockholm’s Nybroviken inlet and archipelago, where you can interact with your peers over a refreshment or two.\r\n\r\nDon’t forget, if you have any questions tweet us with <strong>#papercutnordics2018</strong>, where we’ll be able to answer any of your questions. If you miss them during the event, we’ll be producing a post on your questions, updated as the event unfolds.\r\n\r\n&nbsp;\r\n\r\nIf you would like to know more about PaperCut, Elatec, or Foldr, please <a href="https://staging.selectec.com/contact/">get in touch</a> with our team.', 'Digital Transformation Nordic event', '', 'inherit', 'closed', 'closed', '', '4666-revision-v1', '', '', '2018-06-07 08:39:03', '2018-06-07 08:39:03', '', 4666, 'http://staging.selectec.com/4666-revision-v1/', 0, 'revision', '', 0),
(4705, 8, '2018-06-07 08:59:20', '2018-06-07 08:59:20', '<strong>Claire has been working with B2B''s for the best part of a decade now, having plenty of experience mucking in with most aspects of marketing. No task is too big (or small) for her, and there''s nothing she won''t give her best shot!</strong>\r\n\r\nThis has meant that she has a broad range of experience in marketing including web design, brand identity, lead nurture campaigns, copywriting, as well as lots of design (which is still her favourite part of the job!)\r\n\r\nClaire joined Selectec after being recommended to them by the folks at <a href="https://foldr.io">Foldr</a>, where she built their Brand Identity for them as you see it in its current iteration.\r\n\r\nShe has an unhealthy interest in colour correction, textures, and atmosphere.\r\n\r\nOutside of work, Claire can be seen chasing her unruly dog around the house, or starting a never-ending stream of home improvements that are always more than she can handle!\r\n\r\nShe also enjoys an adventure in the form of travel (read: holiday... who doesn''t?!), especially the food and weather which accompanies these travels. ? ?', 'Claire', '', 'publish', 'closed', 'closed', '', 'claire', '', '', '2019-01-23 15:35:16', '2019-01-23 15:35:16', '', 0, 'http://staging.selectec.com/?post_type=team&#038;p=4705', 11, 'team', '', 0),
(4706, 33, '2018-06-07 09:16:52', '2018-06-07 09:16:52', '<h2 style="text-align: left;">Our team has just arrived in Stockholm ahead of our Digital Transformation Nordic event</h2>\r\n<img class="aligncenter wp-image-4681 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/06/digital-transformation.png" alt="Selectec''s Digital Transformation Event" width="500" height="215" />\r\n\r\nThe Digital Transformation event will show Nordic Doc’s resellers the best PaperCut has to offer - with a growing list of fantastic features, we’re showing our resellers how to utilise PaperCut''s features to help increase sales.\r\n\r\nAs you already know, Selectec partnered with <a href="http://swedprint.com/">Nordic Doc Solutions</a> at the <a href="/nordicdoc-partnership-announcement/">beginning of the year</a>, giving us the ability to offer a greater geographical presence for PaperCut in the Nordic region. In return, Selectec offers Nordic Doc additional resources and technical expertise to meet their growing demand for PaperCut products. Nordic Doc’s resellers gain complete peace of mind over their PaperCut experience.\r\n\r\nWe’ll be showcasing our complimentary print solutions – where you can learn more about PaperCut and how to sell it to your clients. With that said, here’s some insight into what to expect and what the takeaways will be at the event.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">What''s happening on the day?</h4>\r\n&nbsp;\r\n\r\n<strong>Products you’ll learn more about when you attend:</strong>\r\n<ul>\r\n 	<li><strong>PaperCut</strong> – value proposition of our products, alongside lively discussions around the future roadmap and channel partner ecosystem.</li>\r\n 	<li><strong>Elatec</strong> – complimentary RFID solutions offered by Elatec, who’s groundbreaking new product developments will be of great interest to all those driven to add further value to their customers’ infrastructures.</li>\r\n 	<li><strong>Foldr </strong>– File Management and collaboration software.</li>\r\n 	<li><strong>Special guests</strong> will share their success stories and case studies, which continues to outline the fantastic new partnership between Selectec &amp; Nordic Doc Solutions.</li>\r\n</ul>\r\n&nbsp;\r\n\r\n<strong>RoundTable Afternoon:</strong>\r\n<ul>\r\n 	<li>Lively roundtable discussions with the PaperCut team around the future roadmap and channel partner ecosystem.</li>\r\n 	<li>Learn more from Elatec’s workshop, which will provide interactive insight into their complimentary integration with other products &amp; brands.</li>\r\n</ul>\r\n&nbsp;\r\n<h4 style="text-align: left;">Plus an introduction to the latest addition to the family, Foldr.</h4>\r\nFoldr centralises all your files no matter where they are and makes them accessible through one simple interface. You can then edit them using pretty much anything.\r\n\r\n&nbsp;\r\n<h5></h5>\r\n<h5 style="text-align: left;">After the event</h5>\r\nAt 5 pm we''re holding our post-event networking opportunity, in the beautiful setting of Stockholm’s Nybroviken inlet and archipelago, where you can interact with your peers over a refreshment or two.\r\n\r\nDon’t forget, if you have any questions tweet us with <strong>#papercutnordics2018</strong>, where we’ll be able to answer any of your questions. If you miss them during the event, we’ll be producing a post on your questions, updated as the event unfolds.\r\n\r\n&nbsp;\r\n\r\nIf you would like to know more about PaperCut, Elatec, or Foldr, please <a href="https://staging.selectec.com/contact/">get in touch</a> with our team.', 'Digital Transformation Nordic event', '', 'inherit', 'closed', 'closed', '', '4666-revision-v1', '', '', '2018-06-07 09:16:52', '2018-06-07 09:16:52', '', 4666, 'http://staging.selectec.com/4666-revision-v1/', 0, 'revision', '', 0);
