<strong>Even though PaperCut is a simple application to setup and maintain, here at Selectec believe that there is great benefit that can be obtained from providing an intelligent implementation. Our experienced installers can ensure that the benefits of PaperCut are fully maximized and any project risk is kept to a minimum. Our installers have both the knowledge and the experience of deploying PaperCut in locations ranging from large universities to small offices as well as everything in between.</strong>

<strong>We can offer this service either onsite or via remote software, we can offer this using either GoToAssist from Citrix or TeamViewer, but can also use any other system which suits the client.</strong>

<strong>Prior to any installation taking place we ask that our online survey is completed, this is quite a thorough questionnaire which allows our installing technician to fully understand what the customer is looking to achieve as part of the installation, also we can check on device compatibility prior to the install date as well as advising on any pre-requisites that may be needed.</strong>

<strong>We at Selectec understand that sometimes an end user is not 100% sure of what they need the product to do until after it has been installed, don't worry we have this covered too, we are happy to provide a remote support session with the end user to assist in setting up any rules or restrictions to achieve the customers goal.</strong>

Due to the sheer complexity of the set-up or because of the particular MFDs in use. In these cases, selectec can provide an on-site presence. Our technicians can travel to your customer’s location to both install the software and provide training on the new system.

Before we go on-site, our team will consult with your solutions specialists and/or the customer as well as completing a quick site survey. We also do our best to use the install as a training exercise for your own technicians and consequently remove the need for us to go on-site in the future.

If resources allow them remote login tools are perfect for those times when you need a little more help than simply talking to someone. With remote login, a technician at Selectec can connect to your customer’s system and install/configure our products by taking control of the on-site computer. This option allows us to assist or take the lead on an install without travelling to site. This can be a very helpful resource for new resellers before they are totally familiar with the software. Our software of choice is GoToAssist from Citrix or TeamViewer but we are happy to use any comparable system that the customer is comfortable with.

maybe discuss the advancements of software and embedded platforms, they make life easy to do all this remote

(mention install survey) and we will link to it on it's new page