We thought it might be useful to explain in a little detail the new options available to you in the current versions of PaperCuts Job Ticketing feature. If you’ve been on the reseller portal recently to get a quote you will have noticed that Job ticketing has now been broken down a little differently…

<img class="size-full wp-image-6166 alignnone" src="https://staging.selectec.com/wp-content/uploads/2019/01/JT_portal_changes.jpg" alt="" width="412" height="204" />

As you can see above there are now options for Print Rooms, Fab Labs, and Mini Print Rooms. So let's take a little look into each of them.
<h3>Print Rooms</h3>
The option for Print Rooms is the full-featured product, with the most recent addition of job cost estimation now included along with all the original Job Ticketing functionality.

<img class="size-full wp-image-6167 alignnone" src="https://staging.selectec.com/wp-content/uploads/2019/01/JT-print_room.png" alt="" width="1395" height="927" />

The picture above shows the end user/customer interface which will allow the admin/print room staff to create and show as many products as they want to their users, who would then be able to place their orders from here.

The picture below shows the Workflow screen for the Print Room Operator. This can be customised to show or hide the workflow stages as desired.

<img class="size-full wp-image-6168 alignnone" src="https://staging.selectec.com/wp-content/uploads/2019/01/JT-print_room2.png" alt="" width="1747" height="927" />
<h3>Fab Labs</h3>
The Fab Labs option has appeared because PaperCut felt there was some user/staff confusion among fab lab people as to the normal terminology and concepts associated with Print Rooms. We hope to produce new marketing materials to help people who aren't familiar with the concepts of Job Ticketing, differentiate the two types of room.

<img class="alignnone size-full wp-image-6169" src="https://staging.selectec.com/wp-content/uploads/2019/01/jt-fablab.png" alt="" width="1194" height="927" />

The Fab lab screens can be customised in the same way as the Print Room ones.

The Picture below shows the new cost estimation feature when a customer places an order. This is available on both Print room and Fab Lab versions.

<img class="alignnone size-full wp-image-6170" src="https://staging.selectec.com/wp-content/uploads/2019/01/jt-new_cost_estimation_feature.png" alt="" width="983" height="794" />
<h3>Mini Print Rooms</h3>
The Mini Print Rooms are where the majority of changes have occurred and this has been reflected in the price (it is the cheaper option).

Mini Rooms are intended to be used with smaller customers where they might not have full-blown production printers in their print room, but rather one or two MFDs. This version has been slimmed down in terms of features to make it less complicated for smaller customers and also to aid in a faster setup/deployment.

It does not include the cost estimation feature like the other versions and also only allows a maximum of five products and three workflow stages as illustrated in the below pictures.

<img class="alignnone size-full wp-image-6171" src="https://staging.selectec.com/wp-content/uploads/2019/01/jt-mini_room.png" alt="" width="1043" height="927" />

There is the option to give a popup when a user clicks print, this alerts them of the new print room. There is also an option for redirecting users to the Print Room when they attempt to print a document which has been deemed too large for the site's smaller printers and or MFDs. Both options are possible using the normal scripting functions in the main PaperCut admin interface and can be set for each print queue as required.

Hopefully, this gives you a better idea of the new room types and features of the latest incarnation of Job Ticketing, please do let us know if you would like any further information, demonstrations, training or assistance or just fancy a chat.
<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>