using the tools offered by a global name is tricky at best, and if you’re trying to communicate outside your own users (or worse with people who favour an a different global name...) life can get pretty sticky. But the fact is it’s not impossible and like it or not you’re paying for it.We also forget the tasks that these users deliver outside of the business process rodeo. It may take our designated user 3 hours a day to do something we can automate into a 3 minute task but that still means they are doing other stuff for 5 hours.Often these 5 hours contain other tasks that can be answered with our software products but then we’re back to point one and already handing some hard earned to Uncle Bill for its delivery.Sometimes, like it or not (especially where there is a board to answer to) a whizzy all encompassing solution is by its very design rendering costs and resources redundant that cannot be removed easily from the balance sheet.It’s these exact conditions where a business will opt for complex and time consuming as the most logical use of the cash.Like it or not the market is ‘giving’ users the building blocks to create powerful processes and repositories. The issue isn’t the available infrastructure but the complexity of use and the ability to communicate with the wider world safely.How to answer these business conundrums? Tread the fine line between between rendering unavoidable investments useless and leaving businesses with processes that are at best inefficient, at worst non compliant and error prone?Augment rather than remove. Using Tools such as <a target="_blank" href="http://foldr.io/" rel="noreferrer noopener">Foldr.io</a> to better enable user interaction with cloud services and safer file and document sharing we can finally shave those awkward edges from the Global offerings