<li>Get some <a href="https://www.papercut.com/kb/Main/HowToEnableDebugInNG" rel="noopener">app</a> and <a href="https://www.papercut.com/kb/Main/HowToEnableDebugInThePrintProvider" rel="noopener">print logs</a> from PaperCut, and as a bonus include <a href="https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer" rel="noopener">event viewer</a> logs from the print server to see what is happening</li>