INSERT INTO `jb_posts` VALUES
(8519, 33, '2020-03-17 16:15:51', '2020-03-17 16:15:51', '<a href="https://giphy.com/gifs/RobertEBlackmon-idk-not-my-problem-thats-7SX1EWzetp0GVAgoqp"><img src="https://media.giphy.com/media/7SX1EWzetp0GVAgoqp/giphy.gif" alt="Homer Simpson Love GIF by Robert E Blackmon - Find &amp; Share on GIPHY" width="480" height="270" /></a>', '', '', 'publish', 'closed', 'closed', '', '1183bd3b4205b69cb9a4457af780a309', '', '', '2020-03-17 16:15:51', '2020-03-17 16:15:51', '', 0, 'http://staging.selectec.com/1183bd3b4205b69cb9a4457af780a309/', 0, 'oembed_cache', '', 0),
(8520, 33, '2020-09-23 11:41:44', '0000-00-00 00:00:00', '<!-- wp:paragraph -->\n<p>With the government''s announcement that it''s back to the shed for office workers, it leaves workers once again in precarious working positions for those whose employers hadn''t really sorted out a reliable home-working set up. Employees home office may have left them unable to access files easily and unable to process documentation.  it is appearing clear to businesses that maybe it is time to invest in tools that allow workers a level of continuity between the office and the home office.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Luckily, there are tools at hand that can help businesses, and this time there is a real need to finally make the jump and invest in the technology they''ve long-needed!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The scenario</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Here are some things that you might need to think\nabout:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>What programmes do employees need access to?</li><li>Which files will your employees need access to?</li><li>What systems currently hold the information?</li><li>Can they access the data remotely?</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>77% of remote employees say they''re&nbsp;<a href="https://www.cosocloud.com/press-releases/connectsolutions-survey-shows-working-remotely-benefits-employers-and-employees">more productive when working from home</a>. To get them set up with the best chances for success, here are steps that you as an employer can take to ensure employees are well prepared for their time away from the office:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">How do you provide staff with the tools to do their\nrequired work?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>There are logistical issues associated with working\nremotely; however, you can overcome them with a bit of planning.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Adopt software that lets users log in from any\ndevice</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Online software allows you to manage your services better, gives employees and students tools to collaborate with, and better protection of sensitive data.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Using software outside of your organisation</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>With many Universities already set to run online\nlearning classes from next week, it makes sense for them to make their internal\nlearning materials available in the cloud for students to gain easy access.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Access to files outside of the school network</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>As Universities, Colleges and schools have\non-premise servers; it can be not particularly easy for staff to access those\nfiles once they have left campus.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Working from home or off-campus is easy as Foldr\ncan address these issues; allowing you to add on-premise networked storage to\nFoldr so that you can access files from outside of the network.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Small business access to files from home</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you are running a small business and have a\nlocal network server set up, you will probably need to set staff up with access\nto your file servers from outside the network. Many people attempt to do this\nwith costly and clunky remote VPN connections. However, you won''t need these if\nyou use Foldr - all you need is an internet connection, and you can add your\nnetwork server to Foldr for easy access to files from home.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>How do you get access to your files using Foldr?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Foldr has apps for most platforms, including:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Desktop client for Windows</li><li>Desktop client for macOS</li><li>Apps for Andriod and iOS</li><li>For those who don''t have the above, there''s a web-based version for accessing files on the move.</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Does Foldr allow for secure file access?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Foldr uses multiple layers of security measures to\nensure that files are transmitted safely and viewed or edited by appropriate\nusers. Some of the security measures it includes are:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>HTTPS/SSL encryption to ensure that your data is secure in transit.</li><li>Multi-factor authentication</li><li>Auditing and visualisation tools let you see who''s accessing and sharing files and folders</li><li>Password-protected file sharing links and email</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>And, because it''s using your server, you have\ncomplete ownership of your files; no need to worry about whether or not there\nis anyone else with access to the data or be part of the big downtime bubble\nwhen a major Cloud provider has an issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:html -->\n<h3 style="line-height: 1.5em;" class="has-text-align-left">Foldr are currently running an extended trial due\nto the COVID-19 conditions. So, if you or a customer would like to trial Foldr\nfor 60-days, then fill out the form below, or contact the <a href=".../contact/">sales team</a> and we''ll\nget you set up.</h3>\n<!-- /wp:html -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>[well]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"verticalAlignment":"center"} -->\n<div class="wp-block-column is-vertically-aligned-center"><!-- wp:image {"id":7092,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2019/04/foldr-logo-4.png" alt="" class="wp-image-7092"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"verticalAlignment":"center"} -->\n<div class="wp-block-column is-vertically-aligned-center"><!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Remote access and file collaboration tools</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph {"align":"left"} -->\n<p class="has-text-align-left">Foldr is the easy to set up file unification and collaboration tool. Allowing you to add any type of storage on-premise or in the cloud, which syncs up to your office 365 and G Suite in a jiffy. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:html -->\n<a class="uk-button uk-button-large uk-button-primary style= " align:="" left;"="" href=".../foldr-as-a-document-management-tool/">Learn more</a>\n<!-- /wp:html --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:paragraph -->\n<p>[/well]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:html -->\n<h4 class="has-text-align-left">Sign up for your Free Foldr trial<br></h4>\n<!--[if lte IE 8]>\n<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2-legacy.js"></script>\n<![endif]-->\n<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2.js"></script>\n<script>\n  hbspt.forms.create({\n	portalId: "5940584",\n	formId: "2703db5b-2f7e-40d3-8ed5-a29fa27be478"\n});\n</script>\n<!-- /wp:html -->', 'Foldr, the perfect companion to working from home', '', 'draft', 'closed', 'closed', '', '', '', '', '2020-09-23 11:41:44', '2020-09-23 11:41:44', '', 0, 'http://staging.selectec.com/?p=8520', 21, 'post', '', 0),
(8525, 36, '2020-05-20 15:01:18', '2020-05-20 15:01:18', '<!-- wp:paragraph -->\n<p>We’ve spoken for a while now about the need for document management and capture solutions that allow SMB/SME customers to make real improvements to business processes. These smaller organisations need products that offer a realistic compromise between project delivery time and cost against the benefits and efficiencies delivered.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>For a long time, the scale and complexity of software in this category has left customers needing an all-or-nothing approach to justify the numbers and delivery periods. Square 9 has been moving solidly towards a model of happy compromise in this regard.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The launch of Business Essentials GlobalSearch ECM tools</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Business Essentials demonstrated a happy medium between speedy project delivery and functionality. Smashing the 80/20 capability/complexity rule, this was accomplished by enabling a customer to get document processes streamlined and secure; hitting the everyday tasks in a business quickly and efficiently and giving customers a platform to expand and develop, while benefitting from the starting point and getting value early in the project life. Selectec has taken these US-derived components and adjusted them to suit the UK and European markets.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>In a matter of minutes, Business Essentials enables customers to have departmental storage, document retrieval and business processes working in core areas such as accounts payable, accounts receivable, HR, and contract management. With a typical implementation time in single figures of minutes, the ROI begins almost immediately.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Justifiably happy with the feedback from these out-of-the-box solutions, Square 9 has now decided to bring further structures to market. This time beginning the expansion into vertical markets rather than the departmental solutions offered so far.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8527,"width":450,"height":376,"sizeSlug":"full"} -->\n<figure class="wp-block-image size-full is-resized"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/global-capture-2-2-1.jpg" alt="Selecting the Auto essentials feature in the new GlobalCapture 2.2" class="wp-image-8527" width="450" height="376"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>With the recent arrival of GlobalSearch Automotive, Square 9 can deliver a structure tailored to the automotive customer that can be deployed in a matter of minutes. Specifically designed to align data generated from the CDK Autoline applications or the Reynolds Dealer Management platform, an automotive customer can have a document repository and search platform configured and running in minutes.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Efficiencies are improved in document capture with pre-configured workflows for document import and a free document cover generator to automate data capture and entry into the search system. While a customer may scope out customisation and expansion, the Square 9 software starts paying its way immediately. Of course, those Automotive customers can still benefit from the other departmental components for AP, AR, HR and Contracts as well.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left"} -->\n<h2 class="has-text-align-left">GlobalCapture 2.2</h2>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Square 9 have been busy with the GlobalCapture tool as well. Already a very powerful alternative to more traditional document capture solutions, GlobalCapture 2.2 has been updated further to enable features in the very lowest versions that used to need more expensive licenses and projects.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The often overlooked but massively efficient ‘Key Free’ indexing tool allows users to identify and capture data from documents without error-prone data entry. A great feature, but the newly released V2.2 adds data transformation tools to the workflow that used to require the more expensive document template components.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8528,"width":450,"height":570,"sizeSlug":"full"} -->\n<figure class="wp-block-image size-full is-resized"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/global-capture-2-2-2.jpg" alt="" class="wp-image-8528" width="450" height="570"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>The new set field options allow customers to modify or validate data based on rules regardless of how it’s captured. Imagine a world where the dates on invoices all automatically suit your accounts application, or the order numbers on documents automatically suit your ERP regardless of a supplier’s imaginative version of them on the documents.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Small changes and updates like this reinforce <a href="https://staging.selectec.com/products/square-9-enterprise-content-management/">Square 9 Global Suites</a> position as a perfect fit for midmarket companies or departmental requirements in larger organisations; a fact borne out by the recent <a href="https://info.square-9.com/bli-2020">platinum award</a> by Buyers Lab that gave the applications 5 out of 5 in all categories. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>With the addition of GlobalCapture 2.2, there is finally, a document management software set that can truly deliver value from day one.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">If you''d like to learn more about Square 9, then check out <a href="https://info.selectec.com/making-businesses-more-secure-with-ecm-webinar">"How businesses can become more secure by using ECM" webinar</a>.</h4>\n<!-- /wp:heading -->', 'GlobalCapture 2.2 and the expansion of Square 9 off-the-peg ECM', '', 'publish', 'closed', 'closed', '', 'globalcapture-2-2-and-the-expansion-of-square-9-off-the-peg-ecm', '', '', '2020-09-16 08:53:45', '2020-09-16 08:53:45', '', 0, 'http://staging.selectec.com/?p=8525', 20, 'post', '', 0),
(8527, 33, '2020-03-18 10:23:35', '2020-03-18 10:23:35', '', 'global-capture-2-2-1', '', 'inherit', 'closed', 'closed', '', 'global-capture-2-2-1', '', '', '2020-03-18 10:23:35', '2020-03-18 10:23:35', '', 8525, 'http://staging.selectec.com/wp-content/uploads/2020/03/global-capture-2-2-1.jpg', 0, 'attachment', 'image/jpeg', 0),
(8528, 33, '2020-03-18 10:23:52', '2020-03-18 10:23:52', '', 'global-capture-2-2-2', '', 'inherit', 'closed', 'closed', '', 'global-capture-2-2-2', '', '', '2020-03-18 10:23:52', '2020-03-18 10:23:52', '', 8525, 'http://staging.selectec.com/wp-content/uploads/2020/03/global-capture-2-2-2.jpg', 0, 'attachment', 'image/jpeg', 0),
(8561, 33, '2020-03-20 14:36:47', '2020-03-20 14:36:47', '<!-- wp:paragraph -->\n<p>Slack is a&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://www.techradar.com/uk/news/slack-valued-at-over-dollar20bn-after-going-public">$20bn</a>&nbsp;messaging app. That flippant summary does not do it justice, Slack is a modern, secure, cloud-based enterprise collaboration tool, where you bring people, ideas and tools together in one place. Doesn''t that sound dandy?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>With apps for all popular platforms, Slack is always there to connect you with your team - and it''s ready to scale to your needs. Sounds pretty good, right? Don''t take my word for it, get on Google and you will see positive stories from major organisations about how they happily use Slack to bring information together across departments and offices. Plus, the cool cats at&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://www.theverge.com/2020/2/10/21132060/ibm-slack-chat-employee-rollout-microsoft-teams-competition">IBM</a>&nbsp;use it now, so it has to be good, right?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The majority of Slack users probably use it internally to work on projects, make company announcements (handy for remote workers) or just to share pictures of your fur babies sleeping on your Macbook in the #cutewoofers channel.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Can Slack work as a channel for technical support questions?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Traditional support is via email; you write in, you get a ticket number, and someone deals with it. Everything is audited, safe, clean. Then "live chat" came around and it added a bit of stress, phones were ringing, tickets were being updated and someone in real-time needed help, so something got neglected. The UI''s for live chat didn''t help when it came to getting screenshots, logs, or videos of the issues either. Then more recently, we have companies using Twitter and Facebook for help channels. Those work pretty well from a CS POV - "Where is my dog treat order?" or "Do you ship to Venezuela?", but for tech questions that will require context and some back and forth, it was not the best experience. Here at Selectec we try and keep it simple, our ticketing system is best-in-breed, and we operate a modern VOIP-based phone helpline. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:image {"id":8462,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/slack-support.png" alt="" class="wp-image-8462"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:paragraph -->\n<p>But… (and the whole reason why this is being written) over the last few years we have been nudging our partners towards the slick and easy to use Slack platform.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We started small and tested it with a few brave partners, we made it clear it''s for those throwaway questions "Does PaperCut embed on an MPC304?", "Can I install a site server on Windows 2008R2?" or "Can Square9 do X?" We were (initially) worried about two things…</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list {"ordered":true} -->\n<ol><li>Questions getting lost in the flow of the chat or partners getting impatient if we were distracted/busy with other problems. If you use real-time chat, then you would expect a fairly quick reply, right?</li><li>If the query got tricky and involved log file analysis or if we needed to collect extended information, then a support ticket may be better suited.</li></ol>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Well, it turns out we were just overly sensitive. Let me assure you... Slack is the *<em>insert whatever the cool kids are saying now</em>*. Our tech teams (support, pre-sales, pro-services, installers and integration specialists) all engage in real-time with our partners. While it is really useful for throwaway questions, it is also used with speed and confidence for anything tricky from a support POV or even tender replies. If someone with a problem on-site during an install can whip out their smartphone and load the Slack app and get help, then that has to be a service worth providing.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">We all learn</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We like to think of ourselves as a&nbsp;<a target="_blank" href="https://greysanatomy.fandom.com/wiki/Teaching_Hospital" rel="noreferrer noopener">teaching hospital</a>: Education is vital for success, and we want to empower our partners with everything in our heads. One bonus of this method is our partners can see our train of thought as we troubleshoot and hopefully that will assist them in the future with other issues. They already know what we will ask, so will hopefully save time on the next problem.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Plus, if one person at an organisation asks a question, anyone from that company in the Slack channel will see it and (hopefully) learn something new. Education, education, education!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We also have a general channel and have found resellers helping each other out, which is awesome to see as we''re now effectively building a real-time support community for our partners.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Proactive Alerts</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We can also keep our partners up to date with issues as and when they crop up. If we notice a new problem in the software (or if a customer tells us about one), then our partners will know soon after we do. This keeps support tickets to a minimum.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:image {"id":8515,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/slack-image-1.jpg" alt="" class="wp-image-8515"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:paragraph -->\n<p>Let''s not forget new software releases. Take PaperCut as an example, their release cycle is busy, if we ignore the main MF component you still have&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://www.papercut.com/support/resources/manuals/ng-mf/applicationserver/topics/job-ticketing-overview.html">Job Ticketing</a>,&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://www.papercut.com/support/resources/manuals/mobility-print/overview/topics/overview.html">Mobility Print</a>,&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://www.papercut.com/tour/integrated-scanning/ocr/">OCR</a>&nbsp;and&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://www.papercut.com/products/do-more/print-deploy/">Print Deploy</a>&nbsp;auto-updating. Getting the version information in the hands of the guys selling and installing it every day is vital for success.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:image {"id":8516,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/slack-image-2.jpg" alt="" class="wp-image-8516"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Relationships&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>People buy from people, right? Let''s not forget how important relationships are; we want to be at the stage where we better understand everyone''s personalities and work turns into much more fun. It also helps us build up a customer community on Slack, our eco-system helps each other and everyone benefits. Plus, it allows us to argue about what is better - Life of Brian or Holy Grail - with our valued partners (spoiler, it''s Holy Grail).</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Do you want more?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you want to take it to the next level, you can find Slack integrations for most of the bigger help desk solutions like Freshdesk, Groove, Zendesk and Desk.com. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You can also pipe all of these into your CRM of choice and connect your VOIP service. There is a shedload of plugins for you to play with. Check them out:&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://slack.com/apps">https://slack.com/apps</a></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>And the most important thing of all - it has a Giphy plugin! How many technical questions can be answered by a gif, I hear you say? A surprising amount! </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This one is a popular choice for our dedicated support team.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:embed {"url":"https://giphy.com/gifs/life-from-crowd-rcOlpTCkM1GAE","type":"photo","providerNameSlug":"giphy","align":"left","className":""} -->\n<figure class="wp-block-embed alignleft is-type-photo is-provider-giphy"><div class="wp-block-embed__wrapper">\nhttps://giphy.com/gifs/life-from-crowd-rcOlpTCkM1GAE\n</div></figure>\n<!-- /wp:embed -->\n\n<!-- wp:paragraph -->\n<p><a href="https://giphy.com/gifs/RobertEBlackmon-idk-not-my-problem-thats-7SX1EWzetp0GVAgoqp">via GIPHY</a></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">What''s Next?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>So, this is how we roll, and it works, so give it a go. I leave you with a quote from one of our partners actively using the system.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:html -->\n<p style="font-size: 20px;"><em>"The recent addition of support via ''Slack'' has been a great move. It enables easy transfer of files and images relating to issues, really opens up a more relaxed atmosphere to ask those "stupid questions" you perhaps wouldn''t usually feel comfortable logging via a ticket or phone call!"</em></p>\n<!-- /wp:html -->\n\n<!-- wp:paragraph -->\n<p><em>Lee Parker - Solutions Consultant, Utax</em></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">If you''d like to start using Slack for support questions, then <a href="https://staging.selectec.com/contact/">get in touch</a> with us and we''ll get you set up.</h3>\n<!-- /wp:heading -->', 'Slack - Support for the future', '', 'inherit', 'closed', 'closed', '', '8450-revision-v1', '', '', '2020-03-20 14:36:47', '2020-03-20 14:36:47', '', 8450, 'http://staging.selectec.com/8450-revision-v1/', 0, 'revision', '', 0),
(8562, 33, '2020-03-20 14:36:47', '2020-03-20 14:36:47', '<a href="https://giphy.com/gifs/life-from-crowd-rcOlpTCkM1GAE"><img src="https://media.giphy.com/media/rcOlpTCkM1GAE/giphy.gif" alt="British Comedy GIF - Find &amp; Share on GIPHY" width="500" height="275" /></a>', '', '', 'publish', 'closed', 'closed', '', '692b6fe735271ca11deb0a97bdb68f52', '', '', '2020-03-20 14:36:47', '2020-03-20 14:36:47', '', 0, 'http://staging.selectec.com/692b6fe735271ca11deb0a97bdb68f52/', 0, 'oembed_cache', '', 0),
(8563, 33, '2020-03-23 13:55:34', '2020-03-23 13:55:34', '<!-- wp:paragraph -->\n<p>Amongst the hugely publicised adoption of\napplications such as Microsoft Teams to allow remote working, one element is\ndrastically overlooked. If you already have an On-Premise file server,\nmigrating all of the data, access permissions, structure and training users\n(and sysadmins!) is a huge task... a huge task that needs to be accomplished in\na very short space of time.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Sound scary? Don''t worry - there''s another option!\nIn comparison to the above, Foldr is a simple Virtual Machine that can take as\nlittle as 10 minutes to set up, connect to existing on-premise storage and\nsecurely share it with users outside of the building. Foldr utilises existing\npermissions structures, so there''s no worries about who needs to access what\nand where it should be on the new system. Sounds much better, right?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Now that the scene is set, on to the real story of\nthe newly adopted mass home working scenario we all find ourselves in...</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The scenario</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Here are some things that you might need to think\nabout:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>What programmes do employees need access to?</li><li>Which files will your employees need access to?</li><li>What systems currently hold the information?</li><li>Can they access the data remotely?</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>77% of remote employees say they''re&nbsp;<a href="https://www.cosocloud.com/press-releases/connectsolutions-survey-shows-working-remotely-benefits-employers-and-employees">more productive when working from home</a>. To get them set up with the best chances for success, here are steps that you as an employer can take to ensure employees are well prepared for their time away from the office:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">How do you provide staff with the tools to do their\nrequired work?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>There are logistical issues associated with working\nremotely; however, you can overcome them with a bit of planning.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Adopt software that lets users log in from any\ndevice</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Online software allows you to manage your better\nservices, gives employees and students tools to collaborate with, and better\nprotection of sensitive data.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Using software outside of your organisation</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>With many Universities already set to run online\nlearning classes from next week, it makes sense for them to make their internal\nlearning materials available in the cloud for students to gain easy access.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Access to files outside of the school network</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>As Universities, Colleges and schools have\non-premise servers; it can be not particularly easy for staff to access those\nfiles once they have left campus.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Working from home or off-campus is easy as Foldr\ncan address these issues; allowing you to add on-premise networked storage to\nFoldr so that you can access files from outside of the network.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Small business access to files from home</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you are running a small business and have a\nlocal network server set up, you will probably need to set staff up with access\nto your file servers from outside the network. Many people attempt to do this\nwith costly and clunky remote VPN connections. However, you won''t need these if\nyou use Foldr - all you need is an internet connection, and you can add your\nnetwork server to Foldr for easy access to files from home.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>How do you get access to your files using Foldr?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Foldr has apps for most platforms, including:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Desktop client for Windows</li><li>Desktop client for macOS</li><li>Apps for Andriod and iOS</li><li>For those who don''t have the above, there''s a web-based version for\n     accessing files on the move.</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Does Foldr allow for secure file access?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Foldr uses multiple layers of security measures to\nensure that files are transmitted safely and viewed or edited by appropriate\nusers. Some of the security measures it includes are:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>HTTPS/SSL encryption to ensure that your data is secure in transit.</li><li>Multi-factor authentication</li><li>Auditing and visualisation tools let you see who''s accessing and sharing files and folders</li><li>Password-protected file sharing links and email</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>And, because it''s using your server, you have\ncomplete ownership of your files; no need to worry about whether or not there\nis anyone else with access to the data or be part of the big downtime bubble\nwhen a major Cloud provider has an issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:html -->\n<h3 style="line-height: 1.5em;" class="has-text-align-left">Foldr are currently running an extended trial due\nto the COVID-19 conditions. So, if you or a customer would like to trial Foldr\nfor 90-days, then fill out the form below, or contact the <a href=".../contact/">sales team</a> and we''ll\nget you set up.</h3>\n<!-- /wp:html -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>[well]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"verticalAlignment":"center"} -->\n<div class="wp-block-column is-vertically-aligned-center"><!-- wp:image {"id":7092,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2019/04/foldr-logo-4.png" alt="" class="wp-image-7092"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"verticalAlignment":"center"} -->\n<div class="wp-block-column is-vertically-aligned-center"><!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Remote access and file collaboration tools</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph {"align":"left"} -->\n<p class="has-text-align-left">Foldr is the easy to set up file unification and collaboration tool. Allowing you to add any type of storage on-premise or in the cloud, which syncs up to your office 365 and G Suite in a jiffy. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:html -->\n<a class="uk-button uk-button-large uk-button-primary style= " align:="" left;"="" href=".../foldr-as-a-document-management-tool/">Learn more</a>\n<!-- /wp:html --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:paragraph -->\n<p>[/well]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:html -->\n<h4 class="has-text-align-left">Sign up for your Free Foldr trial<br></h4>\n<!--[if lte IE 8]>\n<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2-legacy.js"></script>\n<![endif]-->\n<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2.js"></script>\n<script>\n  hbspt.forms.create({\n	portalId: "5940584",\n	formId: "2703db5b-2f7e-40d3-8ed5-a29fa27be478"\n});\n</script>\n<!-- /wp:html -->', 'Foldr, the perfect companion to working from home', '', 'inherit', 'closed', 'closed', '', '8520-revision-v1', '', '', '2020-03-23 13:55:34', '2020-03-23 13:55:34', '', 8520, 'http://staging.selectec.com/8520-revision-v1/', 0, 'revision', '', 0),
(8584, 33, '2020-03-23 17:28:53', '2020-03-23 17:28:53', '<p>&nbsp;</p>\n<h1 style="color: #6fb610;">60-day free trial of Foldr</h1>\n<p style="font-size: 1.3em; line-height: 1.5em; text-align: center;">Unify all of your storage accounts in one easy to use interface. Collaborate and share, from anywhere, using any device. If you would like your free trial of Foldr, sign up for 30 days and see where Foldr can take you.</p>\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:core-embed/youtube {"url":"https://youtu.be/lcXDADko_ug","type":"video","providerNameSlug":"youtube","className":"wp-embed-aspect-16-9 wp-has-aspect-ratio"} -->\n<figure class="wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">\nhttps://youtu.be/lcXDADko_ug\n</div></figure>\n<!-- /wp:core-embed/youtube -->', '60-day free trial of Foldr', '', 'inherit', 'closed', 'closed', '', '4727-revision-v1', '', '', '2020-03-23 17:28:53', '2020-03-23 17:28:53', '', 4727, 'http://staging.selectec.com/4727-revision-v1/', 0, 'revision', '', 0),
(8585, 33, '2020-03-23 17:28:53', '2020-03-23 17:28:53', '<p>&nbsp;</p>\n<h1 style="color: #6fb610;">60-day free trial of Foldr</h1>\n<p style="font-size: 1.3em; line-height: 1.5em; text-align: center;">Unify all of your storage accounts in one easy to use interface. Collaborate and share, from anywhere, using any device. If you would like your free trial of Foldr, sign up for 30 days and see where Foldr can take you.</p>\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:core-embed/youtube {"url":"https://youtu.be/lcXDADko_ug","type":"video","providerNameSlug":"youtube","className":"wp-embed-aspect-16-9 wp-has-aspect-ratio"} -->\n<figure class="wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">\nhttps://youtu.be/lcXDADko_ug\n</div></figure>\n<!-- /wp:core-embed/youtube -->', '60-day free trial of Foldr', '', 'inherit', 'closed', 'closed', '', '4727-revision-v1', '', '', '2020-03-23 17:28:53', '2020-03-23 17:28:53', '', 4727, 'http://staging.selectec.com/4727-revision-v1/', 0, 'revision', '', 0),
(8586, 33, '2020-03-23 17:29:15', '2020-03-23 17:29:15', '<p>&nbsp;</p>\n<h1 style="color: #6fb610;">60-day free trial of Foldr</h1>\n<p style="font-size: 1.3em; line-height: 1.5em; text-align: center;">Unify all of your storage accounts in one easy to use interface. Collaborate and share, from anywhere, using any device. If you would like your free trial of Foldr, sign up for 30 days and see where Foldr can take you.</p>\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:core-embed/youtube {"url":"https://youtu.be/lcXDADko_ug","type":"video","providerNameSlug":"youtube","className":"wp-embed-aspect-16-9 wp-has-aspect-ratio"} -->\n<figure class="wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">\nhttps://youtu.be/lcXDADko_ug\n</div></figure>\n<!-- /wp:core-embed/youtube -->', '60-day free trial of Foldr', '', 'inherit', 'closed', 'closed', '', '4727-revision-v1', '', '', '2020-03-23 17:29:15', '2020-03-23 17:29:15', '', 4727, 'http://staging.selectec.com/4727-revision-v1/', 0, 'revision', '', 0),
(8591, 33, '2020-04-06 12:01:12', '2020-04-06 12:01:12', '<!-- wp:paragraph -->\n<p>This guide will walk you through common scenarios which can cause PaperCut to stop working, or the PaperCut Web Server to stop displaying correctly. So... let''s get stuck in and see what''s going on!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Have there been any recent changes made on the server?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Often the answer will be a no at first; but if you dig a bit deeper, suddenly the customer remembers they made some changes that they believe are insignificant, but not always are. Some of the changes that the customer may consider not relevant can be things such as:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Is it a new Server setup?&nbsp;</li><li>Was this working for a set amount of time, and it stopped working?</li><li>Have there been any recent updates to PaperCut? Even minor updates or patches can cause some issues...</li><li>Has the server recently received any other patches or updates such as OS updates?</li><li>Have there been any updates in the firewall or proxy policies? Often on-site firewall and proxies are managed by external companies, so it is worth it for the customer to double-check with them!</li><li>Do they have a custom SSL certificate installed?&nbsp;</li><li>Have they recently configured PaperCut to force HTTPS? Did they follow <a href="https://www.papercut.com/kb/Main/ForcingSSL">the recommended procedure</a>?</li><li>Has the server (or external database server) recently run out of disk space?&nbsp;</li><li>Is there an issue connecting to the database (if the customer is not using the derby DB but an external DB)?&nbsp;</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Has the service started?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Are you trying to login to your PaperCut Web Interface and are presented with something similar to this:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8489,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/server-error-1.jpg" alt="" class="wp-image-8489"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Open services.msc and make sure <a href="https://www.papercut.com/kb/Main/StoppingAndStartingPaperCutServices">PaperCut Application Server service started</a>.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Is the issue intermittent?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If the customer is having issues with their devices not connecting promptly or the app service stopping, but then running fine when simply restarting the service, this might point to a resource issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Have a look at the service.log file located at InstallLocation/server/logs/service.log</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>...And you see a lot of entries like this:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:preformatted -->\n<pre class="wp-block-preformatted">INFO   | jvm 1    | 2019/01/22 14:58:00 | JVM Process has not received any CPU time for 138 seconds.  Extending timeouts.</pre>\n<!-- /wp:preformatted -->\n\n<!-- wp:paragraph -->\n<p>^This would indicate a resource issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the instance is a VM, make sure that you followed the <a href="https://www.papercut.com/kb/Main/PaperCutOnVM">recommendations when running PaperCut on a VM</a>.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are concerned about a resource issue, it is always good to check that nothing else on the server is taking resources away from PaperCut. (Feel free to send us a set of debug logs over a timeframe where an issue occurred and we can run a diagnostic determining if an external application or PaperCut has been taking up the resources on the server.)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>As a reminder, the handy&nbsp;<a target="_blank" href="https://www.papercut.com/kb/Main/PaperCutServerSizingGuide#server-sizing-table" rel="noreferrer noopener">Server Sizing Guide</a>&nbsp;from PaperCut has a Table that gives you an idea of what resources PaperCut needs - these are guidelines only and may vary depending on the customer.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">You try starting the service, and you see "Error 1069: The service did not start due to a logon failure"...</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This can be because the password is incorrect (don''t forget expired or changed passwords can cause this!). To change the password, right-click on the service, choose properties, click the log on tab and have the Admin update the password for this service account.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This could also happen if the user account is locked out or deleted, and the service has not been updated. If this is the case, simply right click on the service, choose properties, click the log on tab and have the Admin update the account to a user who is still valid and not locked out/deleted.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">You see "Error 1053: The service did not respond to the start or control request in a timely fashion"...&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This happens because PaperCut takes a long time to start up - it''s safe to ignore this, so don''t panic.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Is the customer running on an external DB?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>The customer is getting this screen or a similar screen when trying to login to the admin console?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8507,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/system-unavailable-papercut-1-1024x476.png" alt="" class="wp-image-8507"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p><strong>Issue:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Problem connecting to the database (in this case, MySQL). This could be any kind of supported external DB which could throw this error.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Troubleshooting Steps:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list {"ordered":true} -->\n<ol><li>The first step is to check if the DB service is running by opening services.msc on the DB Server - start up the service if it is not running. Sometimes the Database services are not configured to automatically relaunch on a server reboot, and if you updated the server recently, this could be the reason for this happening.</li><li>If the service is running,&nbsp;<a target="_blank" href="https://www.papercut.com/kb/Main/FirewallPorts" rel="noreferrer noopener">check the ports</a>.&nbsp;</li></ol>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>If the above does not help, it could also be a mapDB issue (see the section on clearing the mapDB), or the fact that the DB has been put in read-only mode, in which case talk to the DB admin, or change the DB to have the relevant permissions.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Manually fetch the logs</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If the server is unable to start, the user won''t be able to log into the web interface to download the diagnostic bundle.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Make a copy of the logs folder, zip this up, and upload it to support (found in: [app-path]/server/logs/). Copying the files to another location first is important, as some ZIP tools will not include files currently in use.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left"><strong>Is there an error message like "java.lang.IndexOutOfBoundsException: 0" or "java.io.IOException: Checksum does not match, data broken" or "Error details: java.io.EOFException" or “&nbsp; java.io.IOException: Checksum does not match, data broken at org.mapdb.StoreWAL.get2(StoreWAL.java:336)”</strong></h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you have any of the above error messages, then read on!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This can happen when the PaperCut server runs out of disk space or is restarted abruptly, and the mapDB files corrupt. This fix works for some different error messages as well.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The mapdb is a very small Java database used to keep some things that don''t need to be logged into the actual database, but are also not needed in memory so we take the information and store it in those files.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Sometimes we run into issues where the files can become corrupted and we are unable to read them. Normally, if we cannot fully read the file, it will rebuild itself in the background so no one notices what is happening. On very rare occasions we can read the file but the data isn''t valid, so if we see there should be three columns but we only see two or maybe four... it throws us off. Thus, being unable to log in to the PaperCut console.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Try this:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list {"ordered":true} -->\n<ol><li>Stop the PaperCut Application Server Service</li><li>Move the three files with job event mapDB in the name from PaperCut MF/server/data/internal to the desktop  in older versions of PaperCut the location is under&nbsp;&nbsp;<strong>\\PaperCut MF\\server\\tmp\\</strong></li><li>Start the PaperCut Application Server Service</li><li>Wait a minute and attempt to log into the web interface of the server again.&nbsp;</li></ol>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The error message says "Unable to start server. Address already in use: bind" in the server.log file&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This error suggests that something else is trying to use the same port as the PaperCut server (possibly 9191, 9192, 80, or 443).</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This can happen for plenty of reasons, but it frequently occurs when customers turn on a Payment Gateway (such as Paypal) which uses port 80 - i.e. there is another service on the operating system that is using this port.  Possible culprits may be IIS (the Windows web server role), BranchCache (peer to peer Windows Update sharing), Sophos and Intel management tools.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Open an elevated command prompt Window and run&nbsp;<strong>netstat -aon | findstr :80</strong>&nbsp;to see what processes are also using the port.&nbsp;</li><li>Did it start happening after they enabled a Payment Gateway? To resolve, configure the App Server to use a nonstandard port if possible or remove the conflicting application.</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">An error message says "invalid LOC header (bad signature)" in the server.log or service.log file?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This particular error message suggests that some of the files used by the PaperCut application server may have become corrupted.  This happens when the server was not shut down gracefully; if the disk is full, if the application crashed, or anything remotely like this.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You could try removing the files from \\PaperCut MF\\server\\tmp\\ or try running the PaperCut application server installer to overwrite those files - this often fixes the error and the associated problems.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">"Unable to start server. Cannot recover key."</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>On rare occasions, customers running updates by the book can still come up against issues, leading to the web interface failing to respond after reloading the DB.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The keystore can corrupt in the transition from the old version to the new version, if this happens, you would need to create a new keystore for the certificate via keystore explorer which will then result in the web interface responding as expected again.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You can find a guide on how to use Keystore explorer<a target="_blank" href="https://www.papercut.com/kb/Main/SSLWithKeystoreExplorer" rel="noreferrer noopener">&nbsp;here</a>.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Restoring a corrupt database</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you are unable to start the PaperCut application service and PaperCut is showing one of the following errors on screen or in the logs:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><em>[CODE]</em></strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:preformatted -->\n<pre class="wp-block-preformatted">Failed to start database ‘derby’, see the next exception for details.\nThe conglomerate (X, Y) requested does not exist.\nRecovery failed unexpected problem log record is Not first but transaction is not in transaction table\n: X\nContainer Container(X, Y) cannot be opened; it either has been dropped or does not exist.\nPage Page(X,Container(0, Y)) is at version V, the log file contains change version W, either there are log records of this page missing, or this page did not get written out to disk properly.\nInvalid checksum on Page Page(X,Container(0, Y))\nContainer X not found.\n\n</pre>\n<!-- /wp:preformatted -->\n\n<!-- wp:paragraph -->\n<p>Failed to start database ''derby'', see the next exception for details.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The conglomerate (X, Y) requested does not exist.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Recovery failed unexpected problem log record is Not first but transaction is not in transaction table</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>: X</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Container Container(X, Y) cannot be opened; it either has been dropped or does not exist.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Page Page(X,Container(0, Y)) is at version V, the log file contains change version W, either there are log records of this page missing, or this page did not get written out to disk properly.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Invalid checksum on Page Page(X,Container(0, Y))</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Container X not found.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Your customer most likely has a corrupt database and we would recommend you proceed with a restoration of the database. The instructions for this are&nbsp;<a target="_blank" href="https://www.papercut.com/kb/Main/RestoringACorruptDatabase" rel="noreferrer noopener">here</a>.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Have you considered Health Monitoring to avoid specific problems?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Have a look at our blog posts about health monitoring, as setting up health monitoring will help your customers be proactive in spotting potential sticky situations in the future ;-)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column -->\n<div class="wp-block-column"></div>\n<!-- /wp:column -->\n\n<!-- wp:column -->\n<div class="wp-block-column"></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column -->\n<div class="wp-block-column"><!-- wp:core-embed/wordpress {"url":"https://staging.selectec.com/papercut-health-monitoring-grafana-prometheus/grafana/","type":"wp-embed","providerNameSlug":"select-technology-ltd","className":""} -->\n<figure class="wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-select-technology-ltd"><div class="wp-block-embed__wrapper">\nhttps://staging.selectec.com/papercut-health-monitoring-grafana-prometheus/grafana/\n</div></figure>\n<!-- /wp:core-embed/wordpress --></div>\n<!-- /wp:column -->\n\n<!-- wp:column -->\n<div class="wp-block-column"><!-- wp:core-embed/wordpress {"url":"https://staging.selectec.com/papercut-health-monitoring-grafana-prometheus/","type":"wp-embed","providerNameSlug":"select-technology-ltd","className":""} -->\n<figure class="wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-select-technology-ltd"><div class="wp-block-embed__wrapper">\nhttps://staging.selectec.com/papercut-health-monitoring-grafana-prometheus/\n</div></figure>\n<!-- /wp:core-embed/wordpress --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->', 'Troubleshooting Guide - PaperCut server won''t start/can''t log in to the Admin Interface', '', 'inherit', 'closed', 'closed', '', '8480-revision-v1', '', '', '2020-04-06 12:01:12', '2020-04-06 12:01:12', '', 8480, 'http://staging.selectec.com/8480-revision-v1/', 0, 'revision', '', 0);
INSERT INTO `jb_posts` VALUES
(8592, 33, '2020-04-06 12:01:39', '2020-04-06 12:01:39', '<!-- wp:paragraph -->\n<p>This guide will walk you through common scenarios which can cause PaperCut to stop working, or the PaperCut Web Server to stop displaying correctly. So... let''s get stuck in and see what''s going on!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Have there been any recent changes made on the server?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Often the answer will be a no at first; but if you dig a bit deeper, suddenly the customer remembers they made some changes that they believe are insignificant, but not always are. Some of the changes that the customer may consider not relevant can be things such as:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Is it a new Server setup?&nbsp;</li><li>Was this working for a set amount of time, and it stopped working?</li><li>Have there been any recent updates to PaperCut? Even minor updates or patches can cause some issues...</li><li>Has the server recently received any other patches or updates such as OS updates?</li><li>Have there been any updates in the firewall or proxy policies? Often on-site firewall and proxies are managed by external companies, so it is worth it for the customer to double-check with them!</li><li>Do they have a custom SSL certificate installed?&nbsp;</li><li>Have they recently configured PaperCut to force HTTPS? Did they follow <a href="https://www.papercut.com/kb/Main/ForcingSSL">the recommended procedure</a>?</li><li>Has the server (or external database server) recently run out of disk space?&nbsp;</li><li>Is there an issue connecting to the database (if the customer is not using the derby DB but an external DB)?&nbsp;</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Has the service started?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Are you trying to login to your PaperCut Web Interface and are presented with something similar to this:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8489,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/server-error-1.jpg" alt="" class="wp-image-8489"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Open services.msc and make sure <a href="https://www.papercut.com/kb/Main/StoppingAndStartingPaperCutServices">PaperCut Application Server service started</a>.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Is the issue intermittent?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If the customer is having issues with their devices not connecting promptly or the app service stopping, but then running fine when simply restarting the service, this might point to a resource issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Have a look at the service.log file located at InstallLocation/server/logs/service.log</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>...And you see a lot of entries like this:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:preformatted -->\n<pre class="wp-block-preformatted">INFO   | jvm 1    | 2019/01/22 14:58:00 | JVM Process has not received any CPU time for 138 seconds.  Extending timeouts.</pre>\n<!-- /wp:preformatted -->\n\n<!-- wp:paragraph -->\n<p>^This would indicate a resource issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the instance is a VM, make sure that you followed the <a href="https://www.papercut.com/kb/Main/PaperCutOnVM">recommendations when running PaperCut on a VM</a>.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are concerned about a resource issue, it is always good to check that nothing else on the server is taking resources away from PaperCut. (Feel free to send us a set of debug logs over a timeframe where an issue occurred and we can run a diagnostic determining if an external application or PaperCut has been taking up the resources on the server.)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>As a reminder, the handy&nbsp;<a target="_blank" href="https://www.papercut.com/kb/Main/PaperCutServerSizingGuide#server-sizing-table" rel="noreferrer noopener">Server Sizing Guide</a>&nbsp;from PaperCut has a Table that gives you an idea of what resources PaperCut needs - these are guidelines only and may vary depending on the customer.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">You try starting the service, and you see "Error 1069: The service did not start due to a logon failure"...</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This can be because the password is incorrect (don''t forget expired or changed passwords can cause this!). To change the password, right-click on the service, choose properties, click the log on tab and have the Admin update the password for this service account.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This could also happen if the user account is locked out or deleted, and the service has not been updated. If this is the case, simply right click on the service, choose properties, click the log on tab and have the Admin update the account to a user who is still valid and not locked out/deleted.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">You see "Error 1053: The service did not respond to the start or control request in a timely fashion"...&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This happens because PaperCut takes a long time to start up - it''s safe to ignore this, so don''t panic.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Is the customer running on an external DB?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>The customer is getting this screen or a similar screen when trying to login to the admin console?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8507,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/system-unavailable-papercut-1-1024x476.png" alt="" class="wp-image-8507"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p><strong>Issue:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Problem connecting to the database (in this case, MySQL). This could be any kind of supported external DB which could throw this error.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Troubleshooting Steps:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list {"ordered":true} -->\n<ol><li>The first step is to check if the DB service is running by opening services.msc on the DB Server - start up the service if it is not running. Sometimes the Database services are not configured to automatically relaunch on a server reboot, and if you updated the server recently, this could be the reason for this happening.</li><li>If the service is running,&nbsp;<a target="_blank" href="https://www.papercut.com/kb/Main/FirewallPorts" rel="noreferrer noopener">check the ports</a>.&nbsp;</li></ol>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>If the above does not help, it could also be a mapDB issue (see the section on clearing the mapDB), or the fact that the DB has been put in read-only mode, in which case talk to the DB admin, or change the DB to have the relevant permissions.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Manually fetch the logs</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If the server is unable to start, the user won''t be able to log into the web interface to download the diagnostic bundle.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Make a copy of the logs folder, zip this up, and upload it to support (found in: [app-path]/server/logs/). Copying the files to another location first is important, as some ZIP tools will not include files currently in use.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left"><strong>Is there an error message like "java.lang.IndexOutOfBoundsException: 0" or "java.io.IOException: Checksum does not match, data broken" or "Error details: java.io.EOFException" or “&nbsp; java.io.IOException: Checksum does not match, data broken at org.mapdb.StoreWAL.get2(StoreWAL.java:336)”</strong></h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you have any of the above error messages, then read on!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This can happen when the PaperCut server runs out of disk space or is restarted abruptly, and the mapDB files corrupt. This fix works for some different error messages as well.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The mapdb is a very small Java database used to keep some things that don''t need to be logged into the actual database, but are also not needed in memory so we take the information and store it in those files.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Sometimes we run into issues where the files can become corrupted and we are unable to read them. Normally, if we cannot fully read the file, it will rebuild itself in the background so no one notices what is happening. On very rare occasions we can read the file but the data isn''t valid, so if we see there should be three columns but we only see two or maybe four... it throws us off. Thus, being unable to log in to the PaperCut console.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Try this:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list {"ordered":true} -->\n<ol><li>Stop the PaperCut Application Server Service</li><li>Move the three files with job event mapDB in the name from PaperCut MF/server/data/internal to the desktop  in older versions of PaperCut the location is under&nbsp;&nbsp;<strong>\\PaperCut MF\\server\\tmp\\</strong></li><li>Start the PaperCut Application Server Service</li><li>Wait a minute and attempt to log into the web interface of the server again.&nbsp;</li></ol>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The error message says "Unable to start server. Address already in use: bind" in the server.log file&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This error suggests that something else is trying to use the same port as the PaperCut server (possibly 9191, 9192, 80, or 443).</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This can happen for plenty of reasons, but it frequently occurs when customers turn on a Payment Gateway (such as Paypal) which uses port 80 - i.e. there is another service on the operating system that is using this port.  Possible culprits may be IIS (the Windows web server role), BranchCache (peer to peer Windows Update sharing), Sophos and Intel management tools.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Open an elevated command prompt Window and run&nbsp;<strong>netstat -aon | findstr :80</strong>&nbsp;to see what processes are also using the port.&nbsp;</li><li>Did it start happening after they enabled a Payment Gateway? To resolve, configure the App Server to use a nonstandard port if possible or remove the conflicting application.</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">An error message says "invalid LOC header (bad signature)" in the server.log or service.log file?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This particular error message suggests that some of the files used by the PaperCut application server may have become corrupted.  This happens when the server was not shut down gracefully; if the disk is full, if the application crashed, or anything remotely like this.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You could try removing the files from \\PaperCut MF\\server\\tmp\\ or try running the PaperCut application server installer to overwrite those files - this often fixes the error and the associated problems.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">"Unable to start server. Cannot recover key."</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>On rare occasions, customers running updates by the book can still come up against issues, leading to the web interface failing to respond after reloading the DB.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The keystore can corrupt in the transition from the old version to the new version, if this happens, you would need to create a new keystore for the certificate via keystore explorer which will then result in the web interface responding as expected again.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You can find a guide on how to use Keystore explorer<a target="_blank" href="https://www.papercut.com/kb/Main/SSLWithKeystoreExplorer" rel="noreferrer noopener">&nbsp;here</a>.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Restoring a corrupt database</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you are unable to start the PaperCut application service and PaperCut is showing one of the following errors on screen or in the logs:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><em>[CODE]</em></strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:preformatted -->\n<pre class="wp-block-preformatted">Failed to start database ‘derby’, see the next exception for details.\nThe conglomerate (X, Y) requested does not exist.\nRecovery failed unexpected problem log record is Not first but transaction is not in transaction table\n: X\nContainer Container(X, Y) cannot be opened; it either has been dropped or does not exist.\nPage Page(X,Container(0, Y)) is at version V, the log file contains change version W, either there are log records of this page missing, or this page did not get written out to disk properly.\nInvalid checksum on Page Page(X,Container(0, Y))\nContainer X not found.\n\n</pre>\n<!-- /wp:preformatted -->\n\n<!-- wp:paragraph -->\n<p>Failed to start database ''derby'', see the next exception for details.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The conglomerate (X, Y) requested does not exist.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Recovery failed unexpected problem log record is Not first but transaction is not in transaction table</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>: X</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Container Container(X, Y) cannot be opened; it either has been dropped or does not exist.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Page Page(X,Container(0, Y)) is at version V, the log file contains change version W, either there are log records of this page missing, or this page did not get written out to disk properly.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Invalid checksum on Page Page(X,Container(0, Y))</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Container X not found.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Your customer most likely has a corrupt database and we would recommend you proceed with a restoration of the database. The instructions for this are&nbsp;<a target="_blank" href="https://www.papercut.com/kb/Main/RestoringACorruptDatabase" rel="noreferrer noopener">here</a>.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Have you considered Health Monitoring to avoid specific problems?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Have a look at our blog posts about health monitoring, as setting up health monitoring will help your customers be proactive in spotting potential sticky situations in the future ;-)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column -->\n<div class="wp-block-column"></div>\n<!-- /wp:column -->\n\n<!-- wp:column -->\n<div class="wp-block-column"></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column -->\n<div class="wp-block-column"><!-- wp:core-embed/wordpress {"url":"https://staging.selectec.com/papercut-health-monitoring-grafana-prometheus/grafana/","type":"wp-embed","providerNameSlug":"select-technology-ltd","className":""} -->\n<figure class="wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-select-technology-ltd"><div class="wp-block-embed__wrapper">\nhttps://staging.selectec.com/papercut-health-monitoring-grafana-prometheus/grafana/\n</div></figure>\n<!-- /wp:core-embed/wordpress --></div>\n<!-- /wp:column -->\n\n<!-- wp:column -->\n<div class="wp-block-column"><!-- wp:core-embed/wordpress {"url":"https://staging.selectec.com/papercut-health-monitoring-grafana-prometheus/","type":"wp-embed","providerNameSlug":"select-technology-ltd","className":""} -->\n<figure class="wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-select-technology-ltd"><div class="wp-block-embed__wrapper">\nhttps://staging.selectec.com/papercut-health-monitoring-grafana-prometheus/\n</div></figure>\n<!-- /wp:core-embed/wordpress --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->', 'Troubleshooting Guide - PaperCut server won''t start/can''t log in to the Admin Interface', '', 'inherit', 'closed', 'closed', '', '8480-revision-v1', '', '', '2020-04-06 12:01:39', '2020-04-06 12:01:39', '', 8480, 'http://staging.selectec.com/8480-revision-v1/', 0, 'revision', '', 0),
(8593, 33, '2020-04-06 13:05:10', '2020-04-06 13:05:10', '<!-- wp:paragraph -->\n<p>This guide will walk you through common scenarios which can cause PaperCut to stop working, or the PaperCut Web Server to stop displaying correctly. So... let''s get stuck in and see what''s going on!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Have there been any recent changes made on the server?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Often the answer will be a no at first; but if you dig a bit deeper, suddenly the customer remembers they made some changes that they believe are insignificant, but not always are. Some of the changes that the customer may consider not relevant can be things such as:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Is it a new Server setup?&nbsp;</li><li>Was this working for a set amount of time, and it stopped working?</li><li>Have there been any recent updates to PaperCut? Even minor updates or patches can cause some issues...</li><li>Has the server recently received any other patches or updates such as OS updates?</li><li>Have there been any updates in the firewall or proxy policies? Often on-site firewall and proxies are managed by external companies, so it is worth it for the customer to double-check with them!</li><li>Do they have a custom SSL certificate installed?&nbsp;</li><li>Have they recently configured PaperCut to force HTTPS? Did they follow <a href="https://www.papercut.com/kb/Main/ForcingSSL">the recommended procedure</a>?</li><li>Has the server (or external database server) recently run out of disk space?&nbsp;</li><li>Is there an issue connecting to the database (if the customer is not using the derby DB but an external DB)?&nbsp;</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Has the service started?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Are you trying to login to your PaperCut Web Interface and are presented with something similar to this:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8489,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/server-error-1.jpg" alt="" class="wp-image-8489"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Open services.msc and make sure <a href="https://www.papercut.com/kb/Main/StoppingAndStartingPaperCutServices">PaperCut Application Server service started</a>.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Is the issue intermittent?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If the customer is having issues with their devices not connecting promptly or the app service stopping, but then running fine when simply restarting the service, this might point to a resource issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Have a look at the service.log file located at InstallLocation/server/logs/service.log</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>...And you see a lot of entries like this:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:preformatted -->\n<pre class="wp-block-preformatted">INFO   | jvm 1    | 2019/01/22 14:58:00 | JVM Process has not received any CPU time for 138 seconds.  Extending timeouts.</pre>\n<!-- /wp:preformatted -->\n\n<!-- wp:paragraph -->\n<p>^This would indicate a resource issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If the instance is a VM, make sure that you followed the <a href="https://www.papercut.com/kb/Main/PaperCutOnVM">recommendations when running PaperCut on a VM</a>.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you are concerned about a resource issue, it is always good to check that nothing else on the server is taking resources away from PaperCut. (Feel free to send us a set of debug logs over a timeframe where an issue occurred and we can run a diagnostic determining if an external application or PaperCut has been taking up the resources on the server.)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>As a reminder, the handy&nbsp;<a target="_blank" href="https://www.papercut.com/kb/Main/PaperCutServerSizingGuide#server-sizing-table" rel="noreferrer noopener">Server Sizing Guide</a>&nbsp;from PaperCut has a Table that gives you an idea of what resources PaperCut needs - these are guidelines only and may vary depending on the customer.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">You try starting the service, and you see "Error 1069: The service did not start due to a logon failure"...</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This can be because the password is incorrect (don''t forget expired or changed passwords can cause this!). To change the password, right-click on the service, choose properties, click the log on tab and have the Admin update the password for this service account.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This could also happen if the user account is locked out or deleted, and the service has not been updated. If this is the case, simply right click on the service, choose properties, click the log on tab and have the Admin update the account to a user who is still valid and not locked out/deleted.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">You see "Error 1053: The service did not respond to the start or control request in a timely fashion"...&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This happens because PaperCut takes a long time to start up - it''s safe to ignore this, so don''t panic.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Is the customer running on an external DB?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>The customer is getting this screen or a similar screen when trying to login to the admin console?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8507,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/system-unavailable-papercut-1-1024x476.png" alt="" class="wp-image-8507"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p><strong>Issue:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Problem connecting to the database (in this case, MySQL). This could be any kind of supported external DB which could throw this error.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Troubleshooting Steps:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list {"ordered":true} -->\n<ol><li>The first step is to check if the DB service is running by opening services.msc on the DB Server - start up the service if it is not running. Sometimes the Database services are not configured to automatically relaunch on a server reboot, and if you updated the server recently, this could be the reason for this happening.</li><li>If the service is running,&nbsp;<a target="_blank" href="https://www.papercut.com/kb/Main/FirewallPorts" rel="noreferrer noopener">check the ports</a>.&nbsp;</li></ol>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>If the above does not help, it could also be a mapDB issue (see the section on clearing the mapDB), or the fact that the DB has been put in read-only mode, in which case talk to the DB admin, or change the DB to have the relevant permissions.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Manually fetch the logs</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If the server is unable to start, the user won''t be able to log into the web interface to download the diagnostic bundle.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Make a copy of the logs folder, zip this up, and upload it to support (found in: [app-path]/server/logs/). Copying the files to another location first is important, as some ZIP tools will not include files currently in use.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left"><strong>Is there an error message like "java.lang.IndexOutOfBoundsException: 0" or "java.io.IOException: Checksum does not match, data broken" or "Error details: java.io.EOFException" or “&nbsp; java.io.IOException: Checksum does not match, data broken at org.mapdb.StoreWAL.get2(StoreWAL.java:336)”</strong></h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you have any of the above error messages, then read on!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This can happen when the PaperCut server runs out of disk space or is restarted abruptly, and the mapDB files corrupt. This fix works for some different error messages as well.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The mapdb is a very small Java database used to keep some things that don''t need to be logged into the actual database, but are also not needed in memory so we take the information and store it in those files.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Sometimes we run into issues where the files can become corrupted and we are unable to read them. Normally, if we cannot fully read the file, it will rebuild itself in the background so no one notices what is happening. On very rare occasions we can read the file but the data isn''t valid, so if we see there should be three columns but we only see two or maybe four... it throws us off. Thus, being unable to log in to the PaperCut console.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Try this:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list {"ordered":true} -->\n<ol><li>Stop the PaperCut Application Server Service</li><li>Move the three files with job event mapDB in the name from PaperCut MF/server/data/internal to the desktop  in older versions of PaperCut the location is under&nbsp;&nbsp;<strong>\\PaperCut MF\\server\\tmp\\</strong></li><li>Start the PaperCut Application Server Service</li><li>Wait a minute and attempt to log into the web interface of the server again.&nbsp;</li></ol>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The error message says "Unable to start server. Address already in use: bind" in the server.log file&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This error suggests that something else is trying to use the same port as the PaperCut server (possibly 9191, 9192, 80, or 443).</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This can happen for plenty of reasons, but it frequently occurs when customers turn on a Payment Gateway (such as Paypal) which uses port 80 - i.e. there is another service on the operating system that is using this port.  Possible culprits may be IIS (the Windows web server role), BranchCache (peer to peer Windows Update sharing), Sophos and Intel management tools.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Open an elevated command prompt Window and run&nbsp;<strong>netstat -aon | findstr :80</strong>&nbsp;to see what processes are also using the port.&nbsp;</li><li>Did it start happening after they enabled a Payment Gateway? To resolve, configure the App Server to use a nonstandard port if possible or remove the conflicting application.</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">An error message says "invalid LOC header (bad signature)" in the server.log or service.log file?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>This particular error message suggests that some of the files used by the PaperCut application server may have become corrupted.  This happens when the server was not shut down gracefully; if the disk is full, if the application crashed, or anything remotely like this.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You could try removing the files from \\PaperCut MF\\server\\tmp\\ or try running the PaperCut application server installer to overwrite those files - this often fixes the error and the associated problems.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">"Unable to start server. Cannot recover key."</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>On rare occasions, customers running updates by the book can still come up against issues, leading to the web interface failing to respond after reloading the DB.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The keystore can corrupt in the transition from the old version to the new version, if this happens, you would need to create a new keystore for the certificate via keystore explorer which will then result in the web interface responding as expected again.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You can find a guide on how to use Keystore explorer<a target="_blank" href="https://www.papercut.com/kb/Main/SSLWithKeystoreExplorer" rel="noreferrer noopener">&nbsp;here</a>.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Restoring a corrupt database</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you are unable to start the PaperCut application service and PaperCut is showing one of the following errors on screen or in the logs:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong><em>[CODE]</em></strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:preformatted -->\n<pre class="wp-block-preformatted">Failed to start database ‘derby’, see the next exception for details.\nThe conglomerate (X, Y) requested does not exist.\nRecovery failed unexpected problem log record is Not first but transaction is not in transaction table\n: X\nContainer Container(X, Y) cannot be opened; it either has been dropped or does not exist.\nPage Page(X,Container(0, Y)) is at version V, the log file contains change version W, either there are log records of this page missing, or this page did not get written out to disk properly.\nInvalid checksum on Page Page(X,Container(0, Y))\nContainer X not found.\n\n</pre>\n<!-- /wp:preformatted -->\n\n<!-- wp:paragraph -->\n<p>Failed to start database ''derby'', see the next exception for details.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The conglomerate (X, Y) requested does not exist.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Recovery failed unexpected problem log record is Not first but transaction is not in transaction table</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>: X</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Container Container(X, Y) cannot be opened; it either has been dropped or does not exist.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Page Page(X,Container(0, Y)) is at version V, the log file contains change version W, either there are log records of this page missing, or this page did not get written out to disk properly.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Invalid checksum on Page Page(X,Container(0, Y))</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Container X not found.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Your customer most likely has a corrupt database and we would recommend you proceed with a restoration of the database. The instructions for this are&nbsp;<a target="_blank" href="https://www.papercut.com/kb/Main/RestoringACorruptDatabase" rel="noreferrer noopener">here</a>.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Have you considered Health Monitoring to avoid specific problems?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Have a look at our blog posts about health monitoring, as setting up health monitoring will help your customers be proactive in spotting potential sticky situations in the future ;-)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column -->\n<div class="wp-block-column"></div>\n<!-- /wp:column -->\n\n<!-- wp:column -->\n<div class="wp-block-column"></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column -->\n<div class="wp-block-column"><!-- wp:core-embed/wordpress {"url":"https://staging.selectec.com/papercut-health-monitoring-grafana-prometheus/grafana/","type":"wp-embed","providerNameSlug":"select-technology-ltd","className":""} -->\n<figure class="wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-select-technology-ltd"><div class="wp-block-embed__wrapper">\nhttps://staging.selectec.com/papercut-health-monitoring-grafana-prometheus/grafana/\n</div></figure>\n<!-- /wp:core-embed/wordpress --></div>\n<!-- /wp:column -->\n\n<!-- wp:column -->\n<div class="wp-block-column"><!-- wp:core-embed/wordpress {"url":"https://staging.selectec.com/papercut-health-monitoring-grafana-prometheus/","type":"wp-embed","providerNameSlug":"select-technology-ltd","className":""} -->\n<figure class="wp-block-embed-wordpress wp-block-embed is-type-wp-embed is-provider-select-technology-ltd"><div class="wp-block-embed__wrapper">\nhttps://staging.selectec.com/papercut-health-monitoring-grafana-prometheus/\n</div></figure>\n<!-- /wp:core-embed/wordpress --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->', 'Troubleshooting Guide - PaperCut server won''t start/can''t log in to the Admin Interface', '', 'inherit', 'closed', 'closed', '', '8480-revision-v1', '', '', '2020-04-06 13:05:10', '2020-04-06 13:05:10', '', 8480, 'http://staging.selectec.com/8480-revision-v1/', 0, 'revision', '', 0),
(8594, 33, '2020-04-07 14:38:42', '2020-04-07 14:38:42', '<!-- wp:paragraph -->\n<p>Amongst the hugely publicised adoption of\napplications such as Microsoft Teams to allow remote working, one element is\ndrastically overlooked. If you already have an On-Premise file server,\nmigrating all of the data, access permissions, structure and training users\n(and sysadmins!) is a huge task... a huge task that needs to be accomplished in\na very short space of time.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Sound scary? Don''t worry - there''s another option!\nIn comparison to the above, Foldr is a simple Virtual Machine that can take as\nlittle as 10 minutes to set up, connect to existing on-premise storage and\nsecurely share it with users outside of the building. Foldr utilises existing\npermissions structures, so there''s no worries about who needs to access what\nand where it should be on the new system. Sounds much better, right?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Now that the scene is set, on to the real story of\nthe newly adopted mass home working scenario we all find ourselves in...</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The scenario</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Here are some things that you might need to think\nabout:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>What programmes do employees need access to?</li><li>Which files will your employees need access to?</li><li>What systems currently hold the information?</li><li>Can they access the data remotely?</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>77% of remote employees say they''re&nbsp;<a href="https://www.cosocloud.com/press-releases/connectsolutions-survey-shows-working-remotely-benefits-employers-and-employees">more productive when working from home</a>. To get them set up with the best chances for success, here are steps that you as an employer can take to ensure employees are well prepared for their time away from the office:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">How do you provide staff with the tools to do their\nrequired work?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>There are logistical issues associated with working\nremotely; however, you can overcome them with a bit of planning.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Adopt software that lets users log in from any\ndevice</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Online software allows you to manage your better\nservices, gives employees and students tools to collaborate with, and better\nprotection of sensitive data.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Using software outside of your organisation</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>With many Universities already set to run online\nlearning classes from next week, it makes sense for them to make their internal\nlearning materials available in the cloud for students to gain easy access.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Access to files outside of the school network</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>As Universities, Colleges and schools have\non-premise servers; it can be not particularly easy for staff to access those\nfiles once they have left campus.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Working from home or off-campus is easy as Foldr\ncan address these issues; allowing you to add on-premise networked storage to\nFoldr so that you can access files from outside of the network.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Small business access to files from home</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you are running a small business and have a\nlocal network server set up, you will probably need to set staff up with access\nto your file servers from outside the network. Many people attempt to do this\nwith costly and clunky remote VPN connections. However, you won''t need these if\nyou use Foldr - all you need is an internet connection, and you can add your\nnetwork server to Foldr for easy access to files from home.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>How do you get access to your files using Foldr?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Foldr has apps for most platforms, including:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Desktop client for Windows</li><li>Desktop client for macOS</li><li>Apps for Andriod and iOS</li><li>For those who don''t have the above, there''s a web-based version for accessing files on the move.</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Does Foldr allow for secure file access?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Foldr uses multiple layers of security measures to\nensure that files are transmitted safely and viewed or edited by appropriate\nusers. Some of the security measures it includes are:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>HTTPS/SSL encryption to ensure that your data is secure in transit.</li><li>Multi-factor authentication</li><li>Auditing and visualisation tools let you see who''s accessing and sharing files and folders</li><li>Password-protected file sharing links and email</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>And, because it''s using your server, you have\ncomplete ownership of your files; no need to worry about whether or not there\nis anyone else with access to the data or be part of the big downtime bubble\nwhen a major Cloud provider has an issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:html -->\n<h3 style="line-height: 1.5em;" class="has-text-align-left">Foldr are currently running an extended trial due\nto the COVID-19 conditions. So, if you or a customer would like to trial Foldr\nfor 60-days, then fill out the form below, or contact the <a href=".../contact/">sales team</a> and we''ll\nget you set up.</h3>\n<!-- /wp:html -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>[well]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"verticalAlignment":"center"} -->\n<div class="wp-block-column is-vertically-aligned-center"><!-- wp:image {"id":7092,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2019/04/foldr-logo-4.png" alt="" class="wp-image-7092"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"verticalAlignment":"center"} -->\n<div class="wp-block-column is-vertically-aligned-center"><!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Remote access and file collaboration tools</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph {"align":"left"} -->\n<p class="has-text-align-left">Foldr is the easy to set up file unification and collaboration tool. Allowing you to add any type of storage on-premise or in the cloud, which syncs up to your office 365 and G Suite in a jiffy. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:html -->\n<a class="uk-button uk-button-large uk-button-primary style= " align:="" left;"="" href=".../foldr-as-a-document-management-tool/">Learn more</a>\n<!-- /wp:html --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:paragraph -->\n<p>[/well]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:html -->\n<h4 class="has-text-align-left">Sign up for your Free Foldr trial<br></h4>\n<!--[if lte IE 8]>\n<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2-legacy.js"></script>\n<![endif]-->\n<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2.js"></script>\n<script>\n  hbspt.forms.create({\n	portalId: "5940584",\n	formId: "2703db5b-2f7e-40d3-8ed5-a29fa27be478"\n});\n</script>\n<!-- /wp:html -->', 'Foldr, the perfect companion to working from home', '', 'inherit', 'closed', 'closed', '', '8520-revision-v1', '', '', '2020-04-07 14:38:42', '2020-04-07 14:38:42', '', 8520, 'http://staging.selectec.com/8520-revision-v1/', 0, 'revision', '', 0),
(8595, 33, '2020-04-24 12:07:07', '2020-04-24 12:07:07', '<h2 style="color: #6fb610;"></h2>\r\n<img class="aligncenter wp-image-8612 size-large" src="https://staging.selectec.com/wp-content/uploads/2020/04/intuitive-hero-1024x685.png" alt="Intuitive PaperCut dashboards" width="660" height="442" />\r\n<h2 style="color: #6fb610;">Intuitive - clever dashboards</h2>\r\n<h3 style="font-size: 20px; line-height: 1.5em;">Simplify your PaperCut, MPS or Print Management solution''s reports to get real-time information on print costs, risks or environmental impact. Intuitive is a user-friendly dashboard tool with pre-built dashboards that you can have set up in hours... allowing you to see how users are utilising your devices, how much they spend or what they print as an individual, department, or team.</h3>\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n[well]\r\n\r\n<img class="wp-image-8597 size-full aligncenter" src="https://staging.selectec.com/wp-content/uploads/2020/04/Intuitive-logo-RGB-sml.png" alt="" width="300" height="70" />\r\n<h3 class="col-green">Why add Intuitive''s dashboards for PaperCut to your portfolio?</h3>\r\nIntuitive solves a problem that your clients have, offering a simple way to view reporting data from their PaperCut accounts to help manage the way the organisation prints. It''s a super-easy to implement and a great value-add for your customers.\r\n\r\n&nbsp;\r\n<p style="text-align: center;"><a class="uk-button uk-button-large uk-button-primary" href="https://info.selectec.com/intuitive-for-print-management-introduction-webinar">Watch the introduction webinar</a></p>\r\n[/well]\r\n<h2></h2>\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h2></h2>\r\n<h2>What is Business Intelligence (BI)?</h2>\r\n&nbsp;\r\n\r\n<hr />\r\n\r\n&nbsp;\r\n\r\n[widgetkit id="170"]\r\n\r\n&nbsp;\r\n<h2></h2>\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h2>How can businesses benefit from the use of Intuitive dashboards?</h2>\r\n&nbsp;\r\n\r\n<hr />\r\n\r\nDashboards allow managers to monitor different metrics within their organisation, to gauge exactly how an organisation is using their printers. Intuitive''s dashboards allow you to capture and report print data such as costs, department resources and environmental impact, giving valuable feedback on the organisations print usage, which helps to see where savings and performance can be improved.\r\n\r\n&nbsp;\r\n<p style="text-align: left;">[widgetkit id="171"]</p>\r\n&nbsp;\r\n<h2>Learn about Intuitive business analytics</h2>\r\n&nbsp;\r\n\r\nhttps://youtu.be/KIakapis-xo\r\n\r\n&nbsp;\r\n<h3>Video resources</h3>\r\nHow to interpret your data''s analysis\r\n\r\n<hr />\r\n\r\n[widgetkit id="172"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<p style="line-height: 1.5em;">[well]</p>\r\n\r\n<h3 style="line-height: 1.5em;">Interested in becoming an Intuitive reseller?</h3>\r\n<h4 style="line-height: 1.5em;">Sign up for a demo or to become a reseller.<a id="resellerform"></a><!-- [if lte IE 8]>\r\n<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2-legacy.js"></script>\r\n<![endif]--><script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2.js"></script>\r\n<script>\r\nhbspt.forms.create({\r\nportalId: "5940584",\r\nformId: "07c373e7-ca88-4e1d-b3b9-2f58da92fe09"\r\n});\r\n</script></h4>\r\n[/well]', 'Intuitive BI dashboards', '', 'publish', 'closed', 'closed', '', 'intuitive-bi-dashboards', '', '', '2020-11-30 10:04:40', '2020-11-30 10:04:40', '', 0, 'http://staging.selectec.com/?post_type=product&#038;p=8595', 6, 'product', '', 0);
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(8613, 33, '2020-04-22 11:52:42', '2020-04-22 11:52:42', '', 'investigate-icon', '', 'inherit', 'closed', 'closed', '', 'investigate-icon', '', '', '2020-04-22 11:52:42', '2020-04-22 11:52:42', '', 0, 'http://staging.selectec.com/wp-content/uploads/2020/04/investigate-icon.png', 0, 'attachment', 'image/png', 0),
(8614, 33, '2020-04-22 11:59:18', '2020-04-22 11:59:18', '', 'graph-icon', '', 'inherit', 'closed', 'closed', '', 'graph-icon', '', '', '2020-04-22 11:59:18', '2020-04-22 11:59:18', '', 0, 'http://staging.selectec.com/wp-content/uploads/2020/04/graph-icon.png', 0, 'attachment', 'image/png', 0),
(8615, 33, '2020-04-23 11:07:08', '2020-04-23 11:07:08', '', 'round-recycle-icon', '', 'inherit', 'closed', 'closed', '', 'round-recycle-icon', '', '', '2020-04-23 11:07:08', '2020-04-23 11:07:08', '', 0, 'http://staging.selectec.com/wp-content/uploads/2020/04/round-recycle-icon.png', 0, 'attachment', 'image/png', 0),
(8619, 33, '2020-04-27 13:58:51', '2020-04-27 13:58:51', '', 'every-day-school-day-home1', '', 'inherit', 'closed', 'closed', '', 'every-day-school-day-home1', '', '', '2020-04-27 13:58:51', '2020-04-27 13:58:51', '', 0, 'http://staging.selectec.com/wp-content/uploads/2020/04/every-day-school-day-home1.jpg', 0, 'attachment', 'image/jpeg', 0),
(8620, 33, '2020-04-27 14:06:27', '2020-04-27 14:06:27', '', 'every-day-school-day-home2', '', 'inherit', 'closed', 'closed', '', 'every-day-school-day-home2', '', '', '2020-04-27 14:06:27', '2020-04-27 14:06:27', '', 0, 'http://staging.selectec.com/wp-content/uploads/2020/04/every-day-school-day-home2.jpg', 0, 'attachment', 'image/jpeg', 0),
(8622, 33, '2020-05-04 14:59:19', '2020-05-04 14:59:19', '', 'IDOneTouch01', '', 'inherit', 'closed', 'closed', '', 'idonetouch01', '', '', '2020-05-04 14:59:19', '2020-05-04 14:59:19', '', 0, 'http://staging.selectec.com/wp-content/uploads/2020/05/IDOneTouch01.png', 0, 'attachment', 'image/png', 0),
(8623, 33, '2020-05-04 15:00:36', '2020-05-04 15:00:36', 'Selectec has always been one to keep their fingers on the pulse and that is no different with the latest addition to our product portfolio “The ID One Touch”. Biometrics is often a scary word when it is uttered in the print and MPS sphere, until now.\n[widgetkit id="84" name="Blog - Bio Buddy"]', 'Biometrics with PaperCut MF using ID One Touch', '', 'inherit', 'closed', 'closed', '', '4454-revision-v1', '', '', '2020-05-04 15:00:36', '2020-05-04 15:00:36', '', 4454, 'http://staging.selectec.com/4454-revision-v1/', 0, 'revision', '', 0),
(8625, 28, '2020-05-18 09:19:39', '2020-05-18 09:19:39', '<!-- wp:paragraph -->\n<p>Slack is a&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://www.techradar.com/uk/news/slack-valued-at-over-dollar20bn-after-going-public">$20bn</a>&nbsp;messaging app. That flippant summary does not do it justice, Slack is a modern, secure, cloud-based enterprise collaboration tool, where you bring people, ideas and tools together in one place. Doesn''t that sound dandy?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>With apps for all popular platforms, Slack is always there to connect you with your team - and it''s ready to scale to your needs. Sounds pretty good, right? Don''t take my word for it, get on Google and you will see positive stories from major organisations about how they happily use Slack to bring information together across departments and offices. Plus, the cool cats at&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://www.theverge.com/2020/2/10/21132060/ibm-slack-chat-employee-rollout-microsoft-teams-competition">IBM</a>&nbsp;use it now, so it has to be good, right?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The majority of Slack users probably use it internally to work on projects, make company announcements (handy for remote workers) or just to share pictures of your fur babies sleeping on your Macbook in the #cutewoofers channel.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Can Slack work as a channel for technical support questions?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Traditional support is via email; you write in, you get a ticket number, and someone deals with it. Everything is audited, safe, clean. Then "live chat" came around and it added a bit of stress, phones were ringing, tickets were being updated and someone in real-time needed help, so something got neglected. The UI''s for live chat didn''t help when it came to getting screenshots, logs, or videos of the issues either. Then more recently, we have companies using Twitter and Facebook for help channels. Those work pretty well from a CS POV - "Where is my dog treat order?" or "Do you ship to Venezuela?", but for tech questions that will require context and some back and forth, it was not the best experience. Here at Selectec we try and keep it simple, our ticketing system is best-in-breed, and we operate a modern VOIP-based phone helpline. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:image {"id":8462,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/slack-support.png" alt="" class="wp-image-8462"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:paragraph -->\n<p>But… (and the whole reason why this is being written) over the last few years we have been nudging our partners towards the slick and easy to use Slack platform.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We started small and tested it with a few brave partners, we made it clear it''s for those throwaway questions "Does PaperCut embed on an MPC304?", "Can I install a site server on Windows 2008R2?" or "Can Square9 do X?" We were (initially) worried about two things…</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list {"ordered":true} -->\n<ol><li>Questions getting lost in the flow of the chat or partners getting impatient if we were distracted/busy with other problems. If you use real-time chat, then you would expect a fairly quick reply, right?</li><li>If the query got tricky and involved log file analysis or if we needed to collect extended information, then a support ticket may be better suited.</li></ol>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Well, it turns out we were just overly sensitive. Let me assure you... Slack is the *<em>insert whatever the cool kids are saying now</em>*. Our tech teams (support, pre-sales, pro-services, installers and integration specialists) all engage in real-time with our partners. While it is really useful for throwaway questions, it is also used with speed and confidence for anything tricky from a support POV or even tender replies. If someone with a problem on-site during an install can whip out their smartphone and load the Slack app and get help, then that has to be a service worth providing.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">We all learn</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We like to think of ourselves as a&nbsp;<a target="_blank" href="https://greysanatomy.fandom.com/wiki/Teaching_Hospital" rel="noreferrer noopener">teaching hospital</a>: Education is vital for success, and we want to empower our partners with everything in our heads. One bonus of this method is our partners can see our train of thought as we troubleshoot and hopefully that will assist them in the future with other issues. They already know what we will ask, so will hopefully save time on the next problem.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Plus, if one person at an organisation asks a question, anyone from that company in the Slack channel will see it and (hopefully) learn something new. Education, education, education!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We also have a general channel and have found resellers helping each other out, which is awesome to see as we''re now effectively building a real-time support community for our partners.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Proactive Alerts</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We can also keep our partners up to date with issues as and when they crop up. If we notice a new problem in the software (or if a customer tells us about one), then our partners will know soon after we do. This keeps support tickets to a minimum.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:image {"id":8515,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/slack-image-1.jpg" alt="" class="wp-image-8515"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:paragraph -->\n<p>Let''s not forget new software releases. Take PaperCut as an example, their release cycle is busy, if we ignore the main MF component you still have&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://www.papercut.com/support/resources/manuals/ng-mf/applicationserver/topics/job-ticketing-overview.html">Job Ticketing</a>,&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://www.papercut.com/support/resources/manuals/mobility-print/overview/topics/overview.html">Mobility Print</a>,&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://www.papercut.com/tour/integrated-scanning/ocr/">OCR</a>&nbsp;and&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://www.papercut.com/products/do-more/print-deploy/">Print Deploy</a>&nbsp;auto-updating. Getting the version information in the hands of the guys selling and installing it every day is vital for success.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:image {"id":8516,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/slack-image-2.jpg" alt="" class="wp-image-8516"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Relationships&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>People buy from people, right? Let''s not forget how important relationships are; we want to be at the stage where we better understand everyone''s personalities and work turns into much more fun. It also helps us build up a customer community on Slack, our eco-system helps each other and everyone benefits. Plus, it allows us to argue about what is better - Life of Brian or Holy Grail - with our valued partners (spoiler, it''s Holy Grail).</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Do you want more?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you want to take it to the next level, you can find Slack integrations for most of the bigger help desk solutions like Freshdesk, Groove, Zendesk and Desk.com. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You can also pipe all of these into your CRM of choice and connect your VOIP service. There is a shedload of plugins for you to play with. Check them out:&nbsp;<a rel="noreferrer noopener" target="_blank" href="https://slack.com/apps">https://slack.com/apps</a></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>And the most important thing of all - it has a Giphy plugin! How many technical questions can be answered by a gif, I hear you say? A surprising amount! </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>This one is a popular choice for our dedicated support team.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:embed {"url":"https://giphy.com/gifs/life-from-crowd-rcOlpTCkM1GAE","type":"photo","providerNameSlug":"giphy","align":"left","className":""} -->\n<figure class="wp-block-embed alignleft is-type-photo is-provider-giphy"><div class="wp-block-embed__wrapper">\nhttps://giphy.com/gifs/life-from-crowd-rcOlpTCkM1GAE\n</div></figure>\n<!-- /wp:embed -->\n\n<!-- wp:paragraph -->\n<p><a href="https://giphy.com/gifs/RobertEBlackmon-idk-not-my-problem-thats-7SX1EWzetp0GVAgoqp">via GIPHY</a></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">What''s Next?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>So, this is how we roll, and it works, so give it a go. I leave you with a quote from one of our partners actively using the system.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:html -->\n<p style="font-size: 20px;"><em>"The recent addition of support via ''Slack'' has been a great move. It enables easy transfer of files and images relating to issues, really opens up a more relaxed atmosphere to ask those "stupid questions" you perhaps wouldn''t usually feel comfortable logging via a ticket or phone call!"</em></p>\n<!-- /wp:html -->\n\n<!-- wp:paragraph -->\n<p><em>Lee Parker - Solutions Consultant, Utax</em></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">If you''d like to start using Slack for support questions, then <a href="https://staging.selectec.com/contact/">get in touch</a> with us and we''ll get you set up.</h3>\n<!-- /wp:heading -->', 'Slack - Support for the future', '', 'inherit', 'closed', 'closed', '', '8450-autosave-v1', '', '', '2020-05-18 09:19:39', '2020-05-18 09:19:39', '', 8450, 'http://staging.selectec.com/8450-autosave-v1/', 0, 'revision', '', 0),
(8627, 36, '2020-05-26 14:48:02', '2020-05-26 14:48:02', '<!-- wp:paragraph {"align":"center"} -->\n<p class="has-text-align-center">The short answer is yes. Let''s take a look at how and why. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8638,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/05/change-lightbulb.png" alt="" class="wp-image-8638"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">How many employees does it take to change a light bulb?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Hopefully not too many; get the light bulb, remove the old light bulb, fit a new light bulb, dispose of the old light bulb.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>How many employees does it take to identify the exact process of supplying light to a room? To design the required circuit to supply electricity to the room, fit the required lighting circuit, validate the correct quality of the delivered light and then switch on the resulting light bulb?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>It''s a very different question.&nbsp;&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">If you need someone to complete a task, it would be nice to not need for them to understand the underlying system that manages that task.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Suddenly with a global threat, businesses realise that the way we conduct business is going to suffer from this exact problem.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>For the first time in decades, employees are not allowed to travel to places of work, but there are business activities that require attendance at a location. Look at manufacturing... it''s unlikely that many workers will have the facilities to manufacture products at home (the logistics could prove problematic; your average&nbsp;domestic street&nbsp;not being equipped to handle lorries picking pallets up from number 15!). Also, health carers for example, still need to administer therapies directly to patients and this is somewhat tricky to accomplish remotely.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>The problem:</strong>&nbsp;trying to keep the means of production or care open for business in a threat situation. The simplest means? Minimise the number of bodies in a single place. Keep non-essential tasks away.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Suddenly the definition of ''non-essential'' just changed. In the past, it would have been anything that required an organisation to function. Now it''s any task that can''t be carried out on a computer. Why? Because we all know we have the means to work remotely. We know this because our foundation level suppliers tell us we can work remotely - but can your average user? Really?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Microsoft will tell you about Teams and SharePoint, Google will show you G Docs and Hangouts. Apple will bang on about the Apple Ecosystem. They all have a story, and the technology is impressive. However, they all have a single flaw; it''s all too flexible.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If I want to run my business on "MSShareDocPointTeams" (TM pending), my users need to learn how they work. They need to find, modify, export, change, save and move stuff. They need to work out what happens if they duplicate something. Heaven forbid they have to talk to someone from the other side of the fence (G-OneDocPointBox)!&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>MS is super smart, unless you''re trying to work with a Dropbox user, then it goes from clever to painful rather quickly. Hangouts is fantastic until you get a "non-Google" user to try and join in. Sharing Google Docs with a non-Google user generally means the recipient gets frustrated, creates a private account and links to that. Ask the ICO just how that tends to go down in GDPR challenges (pssst... it isn''t very secure)!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The technology is formidable, but it fails on all the most critical parts of the machine age. It doesn''t easily follow patterns and rules.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Microsoft OneDrive cannot (easily) supply a button that says ''approve these POs''. It can''t easily show orders that need dispatching as they''re picked... for that, users will need to learn to log in. They will need to find the correct documents, open them, save them, move them, and hope that they don''t need to share them securely outside their organisation. After all, we still print lots of paper when we''re in our offices to do just this; except we''re not&nbsp;<em>in</em>&nbsp;our offices and paper doesn''t move between homes quite so easily.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The industrial revolution told us that to speed up and lower the cost of production; we had to standardise tasks. We had to ask workers (questionable working conditions/age/safety aside) to complete a task, just that task, and to make production efficient.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We didn''t give a worker the components of a wool loom and ask them to deliver us some jumpers.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>That is exactly what this myriad of differing systems does; gives the average user a mass of scary, confusing complexity that they simply don''t need. This, in turn, makes it enormously hard to police data or audit activity and frustrates users.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">There is a better way.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>There must be; otherwise, I wouldn''t have bothered to write all this blurb in the first place! Give users the tasks they need rather than a toolbox; give them the button that says "approve this" or "process that". By limiting the options, you are reducing the complexity - this makes sure that they only have to know their part of the data production line.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Putting documents into a system such as Square 9 GlobalSearch will give users a view of only the documents and information they need. By specifying the tasks and decisions they have to make, you give each team member their task in the process... thus building the loom for them.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>What''s more, you don''t need paper documents to drive this. You also don''t need a specific type of computer - almost anything with an internet browser can manage it. Using this method means you don''t need hugely complex design and delivery projects, keeping things very simple. Square 9 offers a Business Basics instance of their <strong><em><a href="https://www.square-9.com/products/enterprise-content-management/">Global Search C2 platform</a></em></strong> configured with basic accounts payable, HR, Contracts and accounts receivable that is open for business use in less than 48 hours... which is accessible from anywhere with a handful of internet.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>And because they are nice people, right now they will also give the business unlimited user data storage for the life of the contract.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Will Business Basics do everything a business may want? No.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Will it know all of the little unique requirements your company has built up over the last however many years? No, of course not. But it will give you a sound basis to get started straight away. It will allow staff to work from home, keep processes going securely and safely and will do it cheaply, easily and fast enough to keep you moving.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>What of the future? What about when the riders of the apocalypse have gone home for tea? You can expand the system, work on its almost unlimited customisation potential, add further tweaks and align it thoroughly with your business desires. So perhaps - most importantly - this is a gift that could keep on giving.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">What happens next?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Businesses have to change. The bigger question is... what will companies do after this? Will they revert to the old way, risking all each time a challenge occurs? Or will we realise the benefits of home working and well-designed workflows, as well as specified and controlled tasks?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Henry Ford (possibly, if the internet is to be believed) said,&nbsp;<em>"If I had asked people what they wanted; they would have said&nbsp;</em><strong><em>faster horses</em></strong><em>."</em>&nbsp;It''s time to change, and there''s good reason to. It will save money, it might help businesses weather the storms, and it may help reduce health issues. It will certainly mean that scary times are way less scary next time around (let''s just hope there&nbsp;<em>is</em>&nbsp;no "next time around" though)!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you want to know more about simple to deploy document management solutions, <a href="https://staging.selectec.com/contact/">contact us</a>.</p>\n<!-- /wp:paragraph -->', 'Do business processes need to change in light of the Pandemic?', '', 'publish', 'closed', 'closed', '', 'do-business-processes-need-to-change-in-light-of-the-pandemic', '', '', '2020-06-01 09:25:55', '2020-06-01 09:25:55', '', 0, 'http://staging.selectec.com/?p=8627', 19, 'post', '', 0),
(8638, 33, '2020-05-26 11:18:09', '2020-05-26 11:18:09', '', 'change-lightbulb', '', 'inherit', 'closed', 'closed', '', 'change-lightbulb', '', '', '2020-05-26 11:18:09', '2020-05-26 11:18:09', '', 8627, 'http://staging.selectec.com/wp-content/uploads/2020/05/change-lightbulb.png', 0, 'attachment', 'image/png', 0),
(8650, 33, '2020-06-01 09:21:28', '2020-06-01 09:21:28', '<!-- wp:paragraph {"align":"center"} -->\n<p class="has-text-align-center">The short answer is yes. Let''s take a look at how and why. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8638,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/05/change-lightbulb.png" alt="" class="wp-image-8638"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">how many employees does it take to change a light bulb?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Hopefully not too many; get the light bulb, remove the old light bulb, fit a new light bulb, dispose of the old light bulb.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>How many employees does it take to identify the exact process of supplying light to a room? To design the required circuit to supply electricity to the room, fit the required lighting circuit, validate the correct quality of the delivered light and then switch on the resulting light bulb?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>It''s a very different question.&nbsp;&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">If you need someone to complete a task, it would be nice to not need for them to understand the underlying system that manages that task.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Suddenly with a global threat, businesses realise that the way we conduct business is going to suffer from this exact problem.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>For the first time in decades, employees are not allowed to travel to places of work, but there are business activities that require attendance at a location. Look at manufacturing... it''s unlikely that many workers will have the facilities to manufacture products at home (the logistics could prove problematic; your average&nbsp;domestic street&nbsp;not being equipped to handle lorries picking pallets up from number 15!). Also, health carers for example, still need to administer therapies directly to patients and this is somewhat tricky to accomplish remotely.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>The problem:</strong>&nbsp;trying to keep the means of production or care open for business in a threat situation. The simplest means? Minimise the number of bodies in a single place. Keep non-essential tasks away.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Suddenly the definition of ''non-essential'' just changed. In the past, it would have been anything that required an organisation to function. Now it''s any task that can''t be carried out on a computer. Why? Because we all know we have the means to work remotely. We know this because our foundation level suppliers tell us we can work remotely - but can your average user? Really?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Microsoft will tell you about Teams and SharePoint, Google will show you G Docs and Hangouts. Apple will bang on about the Apple Ecosystem. They all have a story, and the technology is impressive. However, they all have a single flaw; it''s all too flexible.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If I want to run my business on "MSShareDocPointTeams" (TM pending), my users need to learn how they work. They need to find, modify, export, change, save and move stuff. They need to work out what happens if they duplicate something. Heaven forbid they have to talk to someone from the other side of the fence (G-OneDocPointBox)!&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>MS is super smart, unless you''re trying to work with a Dropbox user, then it goes from clever to painful rather quickly. Hangouts is fantastic until you get a "non-Google" user to try and join in. Sharing Google Docs with a non-Google user generally means the recipient gets frustrated, creates a private account and links to that. Ask the ICO just how that tends to go down in GDPR challenges (pssst... it isn''t very secure)!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The technology is formidable, but it fails on all the most critical parts of the machine age. It doesn''t easily follow patterns and rules.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Microsoft OneDrive cannot (easily) supply a button that says ''approve these POs''. It can''t easily show orders that need dispatching as they''re picked... for that, users will need to learn to log in. They will need to find the correct documents, open them, save them, move them, and hope that they don''t need to share them securely outside their organisation. After all, we still print lots of paper when we''re in our offices to do just this; except we''re not&nbsp;<em>in</em>&nbsp;our offices and paper doesn''t move between homes quite so easily.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The industrial revolution told us that to speed up and lower the cost of production; we had to standardise tasks. We had to ask workers (questionable working conditions/age/safety aside) to complete a task, just that task, and to make production efficient.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We didn''t give a worker the components of a wool loom and ask them to deliver us some jumpers.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>That is exactly what this myriad of differing systems does; gives the average user a mass of scary, confusing complexity that they simply don''t need. This, in turn, makes it enormously hard to police data or audit activity and frustrates users.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">There is a better way.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>There must be; otherwise, I wouldn''t have bothered to write all this blurb in the first place! Give users the tasks they need rather than a toolbox; give them the button that says "approve this" or "process that". By limiting the options, you are reducing the complexity - this makes sure that they only have to know their part of the data production line.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Putting documents into a system such as Square 9 GlobalSearch will give users a view of only the documents and information they need. By specifying the tasks and decisions they have to make, you give each team member their task in the process... thus building the loom for them.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>What''s more, you don''t need paper documents to drive this. You also don''t need a specific type of computer - almost anything with an internet browser can manage it. Using this method means you don''t need hugely complex design and delivery projects, keeping things very simple. Square 9 offers a&nbsp;<strong><em><a href="https://info.selectec.com/work-from-home-globalsearch-offer">Business Basics</a></em></strong>&nbsp;instance of their&nbsp;<strong><em><a href="https://www.square-9.com/products/enterprise-content-management/">Global Search C2 platform</a></em></strong>&nbsp;configured with basic accounts payable, HR, Contracts and accounts receivable that is open for business use in less than 48 hours... which is accessible from anywhere with a handful of internet.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>And because they are nice people, right now they will also give the business unlimited user data storage for the life of the contract.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Will Business Basics do everything a business may want? No.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Will it know all of the little unique requirements your company has built up over the last however many years? No, of course not. But it will give you a sound basis to get started straight away. It will allow staff to work from home, keep processes going securely and safely and will do it cheaply, easily and fast enough to keep you moving.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>What of the future? What about when the riders of the apocalypse have gone home for tea? You can expand the system, work on its almost unlimited customisation potential, add further tweaks and align it thoroughly with your business desires. So perhaps - most importantly - this is a gift that could keep on giving.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">What happens next?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Businesses have to change. The bigger question is... what will companies do after this? Will they revert to the old way, risking all each time a challenge occurs? Or will we realise the benefits of home working and well-designed workflows, as well as specified and controlled tasks?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Henry Ford (possibly, if the internet is to be believed) said,&nbsp;<em>"If I had asked people what they wanted; they would have said&nbsp;</em><strong><em>faster horses</em></strong><em>."</em>&nbsp;It''s time to change, and there''s good reason to. It will save money, it might help businesses weather the storms, and it may help reduce health issues. It will certainly mean that scary times are way less scary next time around (let''s just hope there&nbsp;<em>is</em>&nbsp;no "next time around" though)!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you want to know more about simple to deploy document management solutions, <a href="https://staging.selectec.com/contact/">contact us</a>.</p>\n<!-- /wp:paragraph -->', 'Do business processes need to change in light of the Pandemic?', '', 'inherit', 'closed', 'closed', '', '8627-revision-v1', '', '', '2020-06-01 09:21:28', '2020-06-01 09:21:28', '', 8627, 'http://staging.selectec.com/8627-revision-v1/', 0, 'revision', '', 0),
(8651, 33, '2020-06-01 09:22:12', '2020-06-01 09:22:12', '<!-- wp:paragraph {"align":"center"} -->\n<p class="has-text-align-center">The short answer is yes. Let''s take a look at how and why. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8638,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/05/change-lightbulb.png" alt="" class="wp-image-8638"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">how many employees does it take to change a light bulb?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Hopefully not too many; get the light bulb, remove the old light bulb, fit a new light bulb, dispose of the old light bulb.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>How many employees does it take to identify the exact process of supplying light to a room? To design the required circuit to supply electricity to the room, fit the required lighting circuit, validate the correct quality of the delivered light and then switch on the resulting light bulb?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>It''s a very different question.&nbsp;&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">If you need someone to complete a task, it would be nice to not need for them to understand the underlying system that manages that task.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Suddenly with a global threat, businesses realise that the way we conduct business is going to suffer from this exact problem.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>For the first time in decades, employees are not allowed to travel to places of work, but there are business activities that require attendance at a location. Look at manufacturing... it''s unlikely that many workers will have the facilities to manufacture products at home (the logistics could prove problematic; your average&nbsp;domestic street&nbsp;not being equipped to handle lorries picking pallets up from number 15!). Also, health carers for example, still need to administer therapies directly to patients and this is somewhat tricky to accomplish remotely.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>The problem:</strong>&nbsp;trying to keep the means of production or care open for business in a threat situation. The simplest means? Minimise the number of bodies in a single place. Keep non-essential tasks away.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Suddenly the definition of ''non-essential'' just changed. In the past, it would have been anything that required an organisation to function. Now it''s any task that can''t be carried out on a computer. Why? Because we all know we have the means to work remotely. We know this because our foundation level suppliers tell us we can work remotely - but can your average user? Really?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Microsoft will tell you about Teams and SharePoint, Google will show you G Docs and Hangouts. Apple will bang on about the Apple Ecosystem. They all have a story, and the technology is impressive. However, they all have a single flaw; it''s all too flexible.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If I want to run my business on "MSShareDocPointTeams" (TM pending), my users need to learn how they work. They need to find, modify, export, change, save and move stuff. They need to work out what happens if they duplicate something. Heaven forbid they have to talk to someone from the other side of the fence (G-OneDocPointBox)!&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>MS is super smart, unless you''re trying to work with a Dropbox user, then it goes from clever to painful rather quickly. Hangouts is fantastic until you get a "non-Google" user to try and join in. Sharing Google Docs with a non-Google user generally means the recipient gets frustrated, creates a private account and links to that. Ask the ICO just how that tends to go down in GDPR challenges (pssst... it isn''t very secure)!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The technology is formidable, but it fails on all the most critical parts of the machine age. It doesn''t easily follow patterns and rules.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Microsoft OneDrive cannot (easily) supply a button that says ''approve these POs''. It can''t easily show orders that need dispatching as they''re picked... for that, users will need to learn to log in. They will need to find the correct documents, open them, save them, move them, and hope that they don''t need to share them securely outside their organisation. After all, we still print lots of paper when we''re in our offices to do just this; except we''re not&nbsp;<em>in</em>&nbsp;our offices and paper doesn''t move between homes quite so easily.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The industrial revolution told us that to speed up and lower the cost of production; we had to standardise tasks. We had to ask workers (questionable working conditions/age/safety aside) to complete a task, just that task, and to make production efficient.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We didn''t give a worker the components of a wool loom and ask them to deliver us some jumpers.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>That is exactly what this myriad of differing systems does; gives the average user a mass of scary, confusing complexity that they simply don''t need. This, in turn, makes it enormously hard to police data or audit activity and frustrates users.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">There is a better way.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>There must be; otherwise, I wouldn''t have bothered to write all this blurb in the first place! Give users the tasks they need rather than a toolbox; give them the button that says "approve this" or "process that". By limiting the options, you are reducing the complexity - this makes sure that they only have to know their part of the data production line.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Putting documents into a system such as Square 9 GlobalSearch will give users a view of only the documents and information they need. By specifying the tasks and decisions they have to make, you give each team member their task in the process... thus building the loom for them.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>What''s more, you don''t need paper documents to drive this. You also don''t need a specific type of computer - almost anything with an internet browser can manage it. Using this method means you don''t need hugely complex design and delivery projects, keeping things very simple. Square 9 offers a Business Basics instance of their <strong><em><a href="https://www.square-9.com/products/enterprise-content-management/">Global Search C2 platform</a></em></strong> configured with basic accounts payable, HR, Contracts and accounts receivable that is open for business use in less than 48 hours... which is accessible from anywhere with a handful of internet.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>And because they are nice people, right now they will also give the business unlimited user data storage for the life of the contract.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Will Business Basics do everything a business may want? No.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Will it know all of the little unique requirements your company has built up over the last however many years? No, of course not. But it will give you a sound basis to get started straight away. It will allow staff to work from home, keep processes going securely and safely and will do it cheaply, easily and fast enough to keep you moving.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>What of the future? What about when the riders of the apocalypse have gone home for tea? You can expand the system, work on its almost unlimited customisation potential, add further tweaks and align it thoroughly with your business desires. So perhaps - most importantly - this is a gift that could keep on giving.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">What happens next?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Businesses have to change. The bigger question is... what will companies do after this? Will they revert to the old way, risking all each time a challenge occurs? Or will we realise the benefits of home working and well-designed workflows, as well as specified and controlled tasks?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Henry Ford (possibly, if the internet is to be believed) said,&nbsp;<em>"If I had asked people what they wanted; they would have said&nbsp;</em><strong><em>faster horses</em></strong><em>."</em>&nbsp;It''s time to change, and there''s good reason to. It will save money, it might help businesses weather the storms, and it may help reduce health issues. It will certainly mean that scary times are way less scary next time around (let''s just hope there&nbsp;<em>is</em>&nbsp;no "next time around" though)!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you want to know more about simple to deploy document management solutions, <a href="https://staging.selectec.com/contact/">contact us</a>.</p>\n<!-- /wp:paragraph -->', 'Do business processes need to change in light of the Pandemic?', '', 'inherit', 'closed', 'closed', '', '8627-revision-v1', '', '', '2020-06-01 09:22:12', '2020-06-01 09:22:12', '', 8627, 'http://staging.selectec.com/8627-revision-v1/', 0, 'revision', '', 0),
(8652, 33, '2020-06-01 09:25:55', '2020-06-01 09:25:55', '<!-- wp:paragraph {"align":"center"} -->\n<p class="has-text-align-center">The short answer is yes. Let''s take a look at how and why. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8638,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/05/change-lightbulb.png" alt="" class="wp-image-8638"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">How many employees does it take to change a light bulb?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Hopefully not too many; get the light bulb, remove the old light bulb, fit a new light bulb, dispose of the old light bulb.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>How many employees does it take to identify the exact process of supplying light to a room? To design the required circuit to supply electricity to the room, fit the required lighting circuit, validate the correct quality of the delivered light and then switch on the resulting light bulb?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>It''s a very different question.&nbsp;&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">If you need someone to complete a task, it would be nice to not need for them to understand the underlying system that manages that task.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Suddenly with a global threat, businesses realise that the way we conduct business is going to suffer from this exact problem.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>For the first time in decades, employees are not allowed to travel to places of work, but there are business activities that require attendance at a location. Look at manufacturing... it''s unlikely that many workers will have the facilities to manufacture products at home (the logistics could prove problematic; your average&nbsp;domestic street&nbsp;not being equipped to handle lorries picking pallets up from number 15!). Also, health carers for example, still need to administer therapies directly to patients and this is somewhat tricky to accomplish remotely.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>The problem:</strong>&nbsp;trying to keep the means of production or care open for business in a threat situation. The simplest means? Minimise the number of bodies in a single place. Keep non-essential tasks away.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Suddenly the definition of ''non-essential'' just changed. In the past, it would have been anything that required an organisation to function. Now it''s any task that can''t be carried out on a computer. Why? Because we all know we have the means to work remotely. We know this because our foundation level suppliers tell us we can work remotely - but can your average user? Really?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Microsoft will tell you about Teams and SharePoint, Google will show you G Docs and Hangouts. Apple will bang on about the Apple Ecosystem. They all have a story, and the technology is impressive. However, they all have a single flaw; it''s all too flexible.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If I want to run my business on "MSShareDocPointTeams" (TM pending), my users need to learn how they work. They need to find, modify, export, change, save and move stuff. They need to work out what happens if they duplicate something. Heaven forbid they have to talk to someone from the other side of the fence (G-OneDocPointBox)!&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>MS is super smart, unless you''re trying to work with a Dropbox user, then it goes from clever to painful rather quickly. Hangouts is fantastic until you get a "non-Google" user to try and join in. Sharing Google Docs with a non-Google user generally means the recipient gets frustrated, creates a private account and links to that. Ask the ICO just how that tends to go down in GDPR challenges (pssst... it isn''t very secure)!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The technology is formidable, but it fails on all the most critical parts of the machine age. It doesn''t easily follow patterns and rules.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Microsoft OneDrive cannot (easily) supply a button that says ''approve these POs''. It can''t easily show orders that need dispatching as they''re picked... for that, users will need to learn to log in. They will need to find the correct documents, open them, save them, move them, and hope that they don''t need to share them securely outside their organisation. After all, we still print lots of paper when we''re in our offices to do just this; except we''re not&nbsp;<em>in</em>&nbsp;our offices and paper doesn''t move between homes quite so easily.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The industrial revolution told us that to speed up and lower the cost of production; we had to standardise tasks. We had to ask workers (questionable working conditions/age/safety aside) to complete a task, just that task, and to make production efficient.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We didn''t give a worker the components of a wool loom and ask them to deliver us some jumpers.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>That is exactly what this myriad of differing systems does; gives the average user a mass of scary, confusing complexity that they simply don''t need. This, in turn, makes it enormously hard to police data or audit activity and frustrates users.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">There is a better way.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>There must be; otherwise, I wouldn''t have bothered to write all this blurb in the first place! Give users the tasks they need rather than a toolbox; give them the button that says "approve this" or "process that". By limiting the options, you are reducing the complexity - this makes sure that they only have to know their part of the data production line.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Putting documents into a system such as Square 9 GlobalSearch will give users a view of only the documents and information they need. By specifying the tasks and decisions they have to make, you give each team member their task in the process... thus building the loom for them.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>What''s more, you don''t need paper documents to drive this. You also don''t need a specific type of computer - almost anything with an internet browser can manage it. Using this method means you don''t need hugely complex design and delivery projects, keeping things very simple. Square 9 offers a Business Basics instance of their <strong><em><a href="https://www.square-9.com/products/enterprise-content-management/">Global Search C2 platform</a></em></strong> configured with basic accounts payable, HR, Contracts and accounts receivable that is open for business use in less than 48 hours... which is accessible from anywhere with a handful of internet.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>And because they are nice people, right now they will also give the business unlimited user data storage for the life of the contract.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Will Business Basics do everything a business may want? No.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Will it know all of the little unique requirements your company has built up over the last however many years? No, of course not. But it will give you a sound basis to get started straight away. It will allow staff to work from home, keep processes going securely and safely and will do it cheaply, easily and fast enough to keep you moving.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>What of the future? What about when the riders of the apocalypse have gone home for tea? You can expand the system, work on its almost unlimited customisation potential, add further tweaks and align it thoroughly with your business desires. So perhaps - most importantly - this is a gift that could keep on giving.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">What happens next?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Businesses have to change. The bigger question is... what will companies do after this? Will they revert to the old way, risking all each time a challenge occurs? Or will we realise the benefits of home working and well-designed workflows, as well as specified and controlled tasks?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Henry Ford (possibly, if the internet is to be believed) said,&nbsp;<em>"If I had asked people what they wanted; they would have said&nbsp;</em><strong><em>faster horses</em></strong><em>."</em>&nbsp;It''s time to change, and there''s good reason to. It will save money, it might help businesses weather the storms, and it may help reduce health issues. It will certainly mean that scary times are way less scary next time around (let''s just hope there&nbsp;<em>is</em>&nbsp;no "next time around" though)!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>If you want to know more about simple to deploy document management solutions, <a href="https://staging.selectec.com/contact/">contact us</a>.</p>\n<!-- /wp:paragraph -->', 'Do business processes need to change in light of the Pandemic?', '', 'inherit', 'closed', 'closed', '', '8627-revision-v1', '', '', '2020-06-01 09:25:55', '2020-06-01 09:25:55', '', 8627, 'http://staging.selectec.com/8627-revision-v1/', 0, 'revision', '', 0);
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(8653, 33, '2020-06-24 13:54:00', '2020-06-24 13:54:00', '<!-- wp:paragraph {"align":"center","fontSize":"medium"} -->\n<p class="has-text-align-center has-medium-font-size">The latest release of PaperCut 20.0 brings some significant features for those working within the healthcare sector, as well as new features for Print Deploy, Mobility Print and Application Server Failover.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"align":"center","id":8707,"sizeSlug":"large"} -->\n<div class="wp-block-image"><figure class="aligncenter size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/06/PaperCut-Healthcare-1024x538.png" alt="" class="wp-image-8707"/></figure></div>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:html -->\n[widgetkit id="174"]\n<!-- /wp:html -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Other updates and feature enhancements:</h3>\n<!-- /wp:heading -->\n\n<!-- wp:list -->\n<ul><li>Device Scripting updates&nbsp;&nbsp;</li><li>Duplex and Grayscale defaults - sys admins can set to default environmentally friendly options</li><li>Enhanced MFD deployments - more brands, and enhanced features</li><li>Multi-domain support in Google Cloud Directory (Percolator) - as many domains as you want</li><li>Sharp language selection</li><li>Ricoh Embedded Enhancements</li><li>Lexmark Integrated Scanning</li><li><a target="_blank" href="https://staging.selectec.com/products/intuitive-bi-dashboards/" rel="noreferrer noopener">Intuitive BI integration</a>&nbsp;(UK release only) - actionable insights to reduce costs</li><li>HP 4.3" Screen UI rendering fix</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:html -->\n<h4 style="line-height: 1.5em;" class="has-text-align-left">You can find out more info on PaperCut''s <a href="https://portal.papercut.com/products/mf/20-0/">partner portal</a>. Alternatively, <a href="https://staging.selectec.com/contact/">get in touch</a> with a member of the team if you''d like to discuss anything.</h4>\n<!-- /wp:html -->\n\n<!-- wp:paragraph -->\n<p></p>\n<!-- /wp:paragraph -->', 'PaperCut 20.0', '', 'publish', 'closed', 'closed', '', 'papercut-20-0', '', '', '2020-07-15 16:09:09', '2020-07-15 16:09:09', '', 0, 'http://staging.selectec.com/?p=8653', 18, 'post', '', 0),
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(8672, 33, '2020-06-01 12:35:37', '2020-06-01 12:35:37', '', 'print-deploy-end-user-interface-1-20', '', 'inherit', 'closed', 'closed', '', 'print-deploy-end-user-interface-1-20', '', '', '2020-06-01 12:35:37', '2020-06-01 12:35:37', '', 8653, 'http://staging.selectec.com/wp-content/uploads/2020/06/print-deploy-end-user-interface-1-20.png', 0, 'attachment', 'image/png', 0),
(8676, 33, '2020-06-01 12:39:15', '2020-06-01 12:39:15', '', 'print-deploy-end-user-interface-2-20', '', 'inherit', 'closed', 'closed', '', 'print-deploy-end-user-interface-2-20', '', '', '2020-06-01 12:39:15', '2020-06-01 12:39:15', '', 8653, 'http://staging.selectec.com/wp-content/uploads/2020/06/print-deploy-end-user-interface-2-20.jpg', 0, 'attachment', 'image/jpeg', 0),
(8681, 33, '2020-06-01 12:42:35', '2020-06-01 12:42:35', '', 'mobility-print-ui-pc-20', '', 'inherit', 'closed', 'closed', '', 'mobility-print-ui-pc-20', '', '', '2020-06-01 12:42:35', '2020-06-01 12:42:35', '', 8653, 'http://staging.selectec.com/wp-content/uploads/2020/06/mobility-print-ui-pc-20.png', 0, 'attachment', 'image/png', 0),
(8694, 33, '2020-09-16 09:36:39', '0000-00-00 00:00:00', '<!-- wp:paragraph -->\n<p>With the growth of home-working in light of Covid-19 and expected changes to how people will operate on their return to the office, we''re getting increasing requests from our partners for a touch-free printing solution for workers who are starting to go back into the workplace.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We came up with a way to reduce the touchpoints required to print from devices, and hopefully save you some disinfecting!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Why use this guide to release prints?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:list -->\n<ul><li>It reduces the number of physical touches of devices</li><li>Keep prints secure - by keeping Print Release enabled</li><li>Reduce waste - no need to turn off Print Release to reduce the number of touches on devices</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">How are you going to manage this?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:list -->\n<ul><li>Increase the range at which your card reader releases the print. You can configure your card reader to accept cards from a longer distance.</li><li>Configure PaperCut to release prints when a user logs in (using card reader technology) so that users don''t need to touch the screen of the device to release the print. Happy days!</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Below is a quick video on how you can make use of PaperCut''s <a href="https://www.papercut.com/discover/print-security/secure-print-release/">Print Release</a> and a card reader, we use <a href="/elatec-card-reader-authentication/">Elatec card readers</a>, to reduce the amount of contact that devices have from users, while still keeping your prints secure.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:core-embed/youtube {"url":"https://youtu.be/HT8CzDur1Z0","type":"video","providerNameSlug":"youtube","className":"wp-embed-aspect-16-9 wp-has-aspect-ratio"} -->\n<figure class="wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">\nhttps://youtu.be/HT8CzDur1Z0\n</div></figure>\n<!-- /wp:core-embed/youtube -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">No time to watch the video?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Here''s a step by step guide:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Log in to your PaperCut admin panel</li><li>Go to the Devices tab on the left-hand navigation</li><li>Click on the device you want to configure</li><li>Under the access methods section of the device configuration, enable the Swipe Card checkbox</li><li>Scroll down to the Print Release section, at the bottom you will find the option to "Automatically release jobs upon login," check this box</li><li>Apply the changes, and you''re set!</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">If you have any other concepts that would be useful for touch-free printing, then <a href="https://staging.selectec.com/contact/">let us know your ideas</a>! </h4>\n<!-- /wp:heading -->', 'Touch-free printing with PaperCut and Elatec', '', 'draft', 'closed', 'closed', '', '', '', '', '2020-09-16 09:36:39', '2020-09-16 09:36:39', '', 0, 'http://staging.selectec.com/?p=8694', 17, 'post', '', 0),
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(8711, 33, '2020-06-29 10:03:02', '2020-06-29 10:03:02', '', 'papercut-healthcare-printing', '', 'inherit', 'closed', 'closed', '', 'papercut-healthcare-printing', '', '', '2020-06-29 10:03:02', '2020-06-29 10:03:02', '', 0, 'http://staging.selectec.com/wp-content/uploads/2020/06/papercut-healthcare-printing.png', 0, 'attachment', 'image/png', 0),
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(8717, 33, '2020-06-29 11:01:34', '2020-06-29 11:01:34', '', 'papercut-mfd-control', '', 'inherit', 'closed', 'closed', '', 'papercut-mfd-control', '', '', '2020-06-29 11:40:44', '2020-06-29 11:40:44', '', 0, 'http://staging.selectec.com/wp-content/uploads/2020/06/papercut-mfd-control.png', 0, 'attachment', 'image/png', 0),
(8721, 33, '2020-06-29 11:25:23', '2020-06-29 11:25:23', '', 'papercut-20-large-background', '', 'inherit', 'closed', 'closed', '', 'papercut-20-large-background', '', '', '2020-06-29 11:25:23', '2020-06-29 11:25:23', '', 8653, 'http://staging.selectec.com/wp-content/uploads/2020/06/papercut-20-large-background.png', 0, 'attachment', 'image/png', 0),
(8727, 33, '2020-06-29 13:48:53', '2020-06-29 13:48:53', '<!-- wp:paragraph -->\n<p>With the growth of home-working in light of Covid-19 and expected changes to how people will operate on their return to the office, we''re getting increasing requests from our partners for a touch-free printing solution for releasing prints for workers who are starting to go back into the workplace.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We came up with a way to reduce the touchpoints required to print from devices, and hopefully save you some disinfecting!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Benefits of using this guide to release prints:&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:list -->\n<ul><li>Reduce the number of physical touches of devices</li><li>Keep prints secure - by still keeping Print Release enabled</li><li>Reduce waste - no need to turn off Print Release to reduce the number of touches on devices</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">How can you do this?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:list -->\n<ul><li>Increase the range at which your card reader releases the print. You can configure your card reader to accept cards from a longer distance.</li><li>Configure PaperCut to release prints when a user logs in (using card reader technology) so that users don''t need to touch the screen of the device to release the print. Happy days!</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Below is a quick video on how you can make use of PaperCut''s <a href="https://www.papercut.com/discover/print-security/secure-print-release/">Print Release</a> and a card reader, we use <a href="/elatec-card-reader-authentication/">Elatec card readers</a>, to reduce the amount of contact that devices have from users, while still keeping your prints secure.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:core-embed/youtube {"url":"https://youtu.be/HT8CzDur1Z0","type":"video","providerNameSlug":"youtube","className":"wp-embed-aspect-16-9 wp-has-aspect-ratio"} -->\n<figure class="wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">\nhttps://youtu.be/HT8CzDur1Z0\n</div></figure>\n<!-- /wp:core-embed/youtube -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">No time to watch the video?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Here''s a step by step guide:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Log in to your PaperCut admin panel</li><li>Go to the Devices tab on the left-hand navigation</li><li>Click on the device you want to configure</li><li>Under the access methods section of the device configuration, enable the Swipe Card checkbox</li><li>Scroll down to the Print Release section, at the bottom you will find the option to "Automatically release jobs upon login," check this box</li><li>Apply the changes, and you''re set!</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">If you have any other concepts that would be useful for touch-free printing, then <a href="https://staging.selectec.com/contact/">let us know your ideas</a>! </h4>\n<!-- /wp:heading -->', 'Touch-free printing with PaperCut and Elatec', '', 'inherit', 'closed', 'closed', '', '8694-revision-v1', '', '', '2020-06-29 13:48:53', '2020-06-29 13:48:53', '', 8694, 'http://staging.selectec.com/8694-revision-v1/', 0, 'revision', '', 0),
(8730, 33, '2020-06-30 15:33:27', '2020-06-30 15:33:27', '<!-- wp:paragraph -->\n<p>With the growth of home-working in light of Covid-19 and expected changes to how people will operate on their return to the office, we''re getting increasing requests from our partners for a touch-free printing solution for workers who are starting to go back into the workplace. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We came up with a way to reduce the touchpoints required to print from devices, and hopefully save you some disinfecting!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Why use this guide to release prints?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:list -->\n<ul><li>It reduces the number of physical touches of devices</li><li>Keep prints secure - by keeping Print Release enabled</li><li>Reduce waste - no need to turn off Print Release to reduce the number of touches on devices</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">How are you going to manage this?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:list -->\n<ul><li>Increase the range at which your card reader releases the print. You can configure your card reader to accept cards from a longer distance.</li><li>Configure PaperCut to release prints when a user logs in (using card reader technology) so that users don''t need to touch the screen of the device to release the print. Happy days!</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Below is a quick video on how you can make use of PaperCut''s <a href="https://www.papercut.com/discover/print-security/secure-print-release/">Print Release</a> and a card reader, we use <a href="/elatec-card-reader-authentication/">Elatec card readers</a>, to reduce the amount of contact that devices have from users, while still keeping your prints secure.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:core-embed/youtube {"url":"https://youtu.be/HT8CzDur1Z0","type":"video","providerNameSlug":"youtube","className":"wp-embed-aspect-16-9 wp-has-aspect-ratio"} -->\n<figure class="wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">\nhttps://youtu.be/HT8CzDur1Z0\n</div></figure>\n<!-- /wp:core-embed/youtube -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">No time to watch the video?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Here''s a step by step guide:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Log in to your PaperCut admin panel</li><li>Go to the Devices tab on the left-hand navigation</li><li>Click on the device you want to configure</li><li>Under the access methods section of the device configuration, enable the Swipe Card checkbox</li><li>Scroll down to the Print Release section, at the bottom you will find the option to "Automatically release jobs upon login," check this box</li><li>Apply the changes, and you''re set!</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">If you have any other concepts that would be useful for touch-free printing, then <a href="https://staging.selectec.com/contact/">let us know your ideas</a>! </h4>\n<!-- /wp:heading -->', 'Touch-free printing with PaperCut and Elatec', '', 'inherit', 'closed', 'closed', '', '8694-revision-v1', '', '', '2020-06-30 15:33:27', '2020-06-30 15:33:27', '', 8694, 'http://staging.selectec.com/8694-revision-v1/', 0, 'revision', '', 0),
(8733, 33, '2020-07-08 14:13:42', '2020-07-08 14:13:42', '<!-- wp:paragraph {"align":"center","fontSize":"medium"} -->\n<p class="has-text-align-center has-medium-font-size">The latest release of PaperCut 20.0 brings some significant features for those working within the healthcare sector, as well as new features for Print Deploy, Mobility Print and Application Server Failover.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"align":"center","id":8707,"sizeSlug":"large"} -->\n<div class="wp-block-image"><figure class="aligncenter size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/06/PaperCut-Healthcare-1024x538.png" alt="" class="wp-image-8707"/></figure></div>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:html -->\n[widgetkit id="174"]\n<!-- /wp:html -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Other updates and feature enhancements:</h3>\n<!-- /wp:heading -->\n\n<!-- wp:list -->\n<ul><li>Device Scripting updates&nbsp;&nbsp;</li><li>Duplex and Grayscale defaults - sys admins can set to default environmentally friendly options</li><li>Enhanced MFD deployments - more brands, and enhanced features</li><li>Multi-domain support in Google Cloud Directory (Percolator) - as many domains as you want</li><li>Sharp language selection</li><li>Ricoh Embedded Enhancements</li><li>Lexmark Integrated Scanning</li><li><a target="_blank" href="https://staging.selectec.com/products/intuitive-bi-dashboards/" rel="noreferrer noopener">Intuitive BI integration</a>&nbsp;(UK release only) - actionable insights to reduce costs</li><li>HP 4.3" Screen UI rendering fix</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">You can find out more info on PaperCut''s <a href="https://portal.papercut.com/products/mf/20-0/">partner portal</a>. Alternatively, <a href="https://staging.selectec.com/contact/">get in touch</a> with a member of the team if you''d like to discuss anything.</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p></p>\n<!-- /wp:paragraph -->', 'PaperCut 20.0', '', 'inherit', 'closed', 'closed', '', '8653-revision-v1', '', '', '2020-07-08 14:13:42', '2020-07-08 14:13:42', '', 8653, 'http://staging.selectec.com/8653-revision-v1/', 0, 'revision', '', 0),
(8734, 33, '2020-09-02 11:15:47', '0000-00-00 00:00:00', '<h2><span style="color: #6fb610;">Make sure your PaperCut server is always available with Loadbalancer.org</span></h2>\r\n&nbsp;\r\n<p style="font-size: 20px; line-height: 1.5em;">With the introduction of High Availability in <a href="https://staging.selectec.com/papercut-20-0/">PaperCut 20.0</a>, our partners can now offer a load balancing solution to customers who require a high availability print management solution, perfect for enterprise customers!</p>\r\n&nbsp;\r\n\r\n[well]\r\n<h3><img class="aligncenter wp-image-8846" src="https://staging.selectec.com/wp-content/uploads/2020/08/LB.org-logo_Standard_Logo.png" alt="" width="333" height="113" /></h3>\r\n<h3 class="col-green">Why offer Loadbalancer.org to your customers?</h3>\r\nEnsuring that a customer''s PaperCut server is always available Loadbalancer.org allows you to offer solutions that support clients who require a High Availability solution for PaperCut. It is a high-performance solution that requires little change to existing infrastructure.\r\n\r\n&nbsp;\r\n<p style="text-align: center;"><a class="uk-button uk-button-large uk-button-primary" href="#resellerform">Become a reseller</a></p>\r\n[/well]\r\n\r\n[widgetkit id="175"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;', 'Load Balancer for PaperCut', '', 'draft', 'closed', 'closed', '', '', '', '', '2020-09-02 11:15:47', '2020-09-02 11:15:47', '', 0, 'http://staging.selectec.com/?post_type=product&#038;p=8734', 5, 'product', '', 0),
(8735, 33, '2020-07-15 15:12:29', '2020-07-15 15:12:29', '', 'high-availability-loadbalancer', '', 'inherit', 'closed', 'closed', '', 'high-availability-loadbalancer', '', '', '2020-07-15 15:12:29', '2020-07-15 15:12:29', '', 8734, 'http://staging.selectec.com/wp-content/uploads/2020/07/high-availability-loadbalancer.png', 0, 'attachment', 'image/png', 0),
(8736, 33, '2020-07-15 15:19:12', '2020-07-15 15:19:12', '', 'loadbalancer-logo', '', 'inherit', 'closed', 'closed', '', 'loadbalancer-logo', '', '', '2020-07-15 15:19:12', '2020-07-15 15:19:12', '', 0, 'http://staging.selectec.com/wp-content/uploads/2020/07/loadbalancer-logo.png', 0, 'attachment', 'image/png', 0),
(8737, 33, '2020-07-15 15:33:35', '2020-07-15 15:33:35', '', 'papercut-uptime-hero2', '', 'inherit', 'closed', 'closed', '', 'papercut-uptime-hero2', '', '', '2020-07-15 15:33:35', '2020-07-15 15:33:35', '', 8734, 'http://staging.selectec.com/wp-content/uploads/2020/07/papercut-uptime-hero2.png', 0, 'attachment', 'image/png', 0),
(8739, 33, '2020-07-15 16:09:09', '2020-07-15 16:09:09', '<!-- wp:paragraph {"align":"center","fontSize":"medium"} -->\n<p class="has-text-align-center has-medium-font-size">The latest release of PaperCut 20.0 brings some significant features for those working within the healthcare sector, as well as new features for Print Deploy, Mobility Print and Application Server Failover.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"align":"center","id":8707,"sizeSlug":"large"} -->\n<div class="wp-block-image"><figure class="aligncenter size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/06/PaperCut-Healthcare-1024x538.png" alt="" class="wp-image-8707"/></figure></div>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:html -->\n[widgetkit id="174"]\n<!-- /wp:html -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Other updates and feature enhancements:</h3>\n<!-- /wp:heading -->\n\n<!-- wp:list -->\n<ul><li>Device Scripting updates&nbsp;&nbsp;</li><li>Duplex and Grayscale defaults - sys admins can set to default environmentally friendly options</li><li>Enhanced MFD deployments - more brands, and enhanced features</li><li>Multi-domain support in Google Cloud Directory (Percolator) - as many domains as you want</li><li>Sharp language selection</li><li>Ricoh Embedded Enhancements</li><li>Lexmark Integrated Scanning</li><li><a target="_blank" href="https://staging.selectec.com/products/intuitive-bi-dashboards/" rel="noreferrer noopener">Intuitive BI integration</a>&nbsp;(UK release only) - actionable insights to reduce costs</li><li>HP 4.3" Screen UI rendering fix</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:html -->\n<h4 style="line-height: 1.5em;" class="has-text-align-left">You can find out more info on PaperCut''s <a href="https://portal.papercut.com/products/mf/20-0/">partner portal</a>. Alternatively, <a href="https://staging.selectec.com/contact/">get in touch</a> with a member of the team if you''d like to discuss anything.</h4>\n<!-- /wp:html -->\n\n<!-- wp:paragraph -->\n<p></p>\n<!-- /wp:paragraph -->', 'PaperCut 20.0', '', 'inherit', 'closed', 'closed', '', '8653-revision-v1', '', '', '2020-07-15 16:09:09', '2020-07-15 16:09:09', '', 8653, 'http://staging.selectec.com/8653-revision-v1/', 0, 'revision', '', 0),
(8740, 33, '2020-07-29 15:02:19', '2020-07-29 15:02:19', '<h2 style="line-height: 1.5em; text-align: left;">PaperCut print script of the month - how to track virtual queues</h2>\n<h3 style="line-height: 1.5em; text-align: left;">So this month our trip into the world of PaperCut Advanced Scripting (Print Scripting) comes off the back of a few calls from customers who would like to know how many jobs are being sent through their greyscale find- me queue.</h3>\nIf this is something, you are trying to do go and grab an espresso as this won''t take long, and we can get started.\nThe idea here is we need to increase a value that can be viewable and reset from the admin interface as required. We would only want to count jobs that have been printed, and this is where the method below will come in.\n<pre class="">actions.utils.onCompletionIncrementNumberProperty(propName, value[, options])</pre>\nThe method will increase a global number by whatever value we tell it, The propName is going to be what we call this count, and we can use it to find the property later. This method is also only run once the script has finished and the job has been printed out so you won''t be counting any jobs that are currently pending release.\n\nIn our test environment, the queue is called "Green Queue" so we are going to call the <em>property green-queue.</em> Once this bit has been worked out, we will need to work out what we want to increase the value by. We want to know the number of pages that were printed out so we can use <em>inputs.job.totalSheets.</em>\n\nNow all that is left is to put this together and give us the one line that we need.\n<pre class="">actions.utils.onCompletionIncrementNumberProperty(''green-queue'', inputs.job.totalSheets);</pre>\nTo see the result of this, you can go to <em>Options &gt; Config Editor</em> and search for your property name, and you will be able to see how many pages have been printed out and reset the value if you want.\n\nOf course, if you wanted to display the value in a pop-up message you could use the method below and remember to replace propName with whatever you used to set the value with.\n<pre class="">inputs.utils.getNumberProperty(propName)</pre>\n<h3 style="line-height: 1.5em; text-align: left;">That is it for this month and as always the complete print script to track virtual queues is available below. If you have your own requirements for a print script and you don’t have the time or in-house experience to make it you can find out how we can help you by sending an email to our sales team at <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n<strong>You might also be interested in:</strong>\n<p class="content-title"><a href="https://staging.selectec.com/script-of-the-month-4-colour-only-extensions/">PaperCut Print Script of the Month #4</a> - Only allow colour printing from certain applications</p>\n\n<pre class="">/*\n * Track sheets printed on virtual queue\n *\n * Read more at https://staging.selectec.com/script-of-the-month-7-count-virtual-queue-sheets/\n */\nfunction printJobHook(inputs, actions) {\n \n if (!inputs.job.isAnalysisComplete) {\n // No job details yet so return.\n return;\n }\n \n // Show current sheets\n actions.client.promptOK(''So far "'' + inputs.utils.getNumberProperty(''green-queue'') + ''" pages have been printed using this queue'');\n \n // Increment green-queue by total sheets in job\n actions.utils.onCompletionIncrementNumberProperty(''green-queue'', inputs.job.totalSheets)\n }</pre>', 'PaperCut Print Script of the Month #7 - Track Virtual Queues', '', 'inherit', 'closed', 'closed', '', '2238-revision-v1', '', '', '2020-07-29 15:02:19', '2020-07-29 15:02:19', '', 2238, 'http://staging.selectec.com/2238-revision-v1/', 0, 'revision', '', 0),
(8741, 33, '2020-07-29 15:15:23', '2020-07-29 15:15:23', '<a title="Use PaperCut MF to track, control and report copier/mfp usage" href="/products/papercut/" target="_blank" rel="noopener noreferrer">PaperCut MF</a> has just been awarded a summer 2012 "Pick Award" from the experts over at  <a title="Buyers Lab" href="http://www.buyerslab.com/" target="_blank" rel="noopener noreferrer">Buyers Lab</a>. PaperCut MF picked up the award as an " Outstanding Print Management Solution" it will sit nicely next to the 2011 award they also won.\n\nThe Pick awards are given out twice a year and are designed to give special recognition to the products that provided the most outstanding performances in BLI’s extensive evaluations. The review concentrates on the key attributes for a given solution’s target market and are evaluated against the competition.\n\n“After putting PaperCut MF through its paces, there’s little doubt it’s among the best software platforms in this class on the market," said BLI Associate Editor Carl Schell. “Not only does the solution have all the necessities for cost accounting, control and recovery needs, it also includes outstanding print management tools that can help organizations better understand their document output and reduce TCO—for a price that’s lower than many other competitive offerings.”\n\nPaperCut MF blurs the lines between traditional job accounting/cost-recovery solutions into full-fledged print management for internal use within an organization. Naturally, it facilitates the tracking of (and charging for) print, copy, scan and fax jobs. The solution also includes features such as secure print release and “find-me” printing, as well as cost-saving features such as re-routing of files to lower-cost devices and the ability to enforce duplex printing or restrict output by application type. Compatible with most network operating systems, PaperCut MF offers an embedded application that can run on devices from HP, Konica Minolta, KYOCERA, Lexmark, Ricoh, Samsung, Sharp, Toshiba and Xerox (with other brands supported via an external terminal), making it a seamless fit with virtually all environments.\n\nAdministrators have a wealth of features at their disposal, too, including the ability to configure quotas by user or department. They can also establish rules—enforced duplexing, restrict output by application type, for instance—to create organization-wide print policies, and provide notifications to employees to keep them informed. All of these features can help companies not only track and recoup hardcopy costs, but proactively reduce them.\n\nFor more info on <a href="http://www.papercut-mf.com/" target="_blank" rel="noopener noreferrer">PaperCut MF</a> check out the official website.\n\nRead the full news item at the Buyers Laboratory <a title="Outstanding Print Management Solution" href="http://www.buyerslab.com/Solutions/Pick-Awards/Summer-2012/PaperCut-MF-12" target="_blank" rel="noopener noreferrer">website</a>. Please note If you wish to read all the content at Buyers Laboratory a subscription is required, you can sign up <a title="Buyers Lab Free Trial" href="http://www.buyerslab.com/Solutions/Free-Trial" target="_blank" rel="noopener noreferrer">here</a>.', 'Outstanding Print Management Solution', '', 'inherit', 'closed', 'closed', '', '663-revision-v1', '', '', '2020-07-29 15:15:23', '2020-07-29 15:15:23', '', 663, 'http://staging.selectec.com/663-revision-v1/', 0, 'revision', '', 0),
(8742, 18, '2020-08-04 13:26:14', '2020-08-04 13:26:14', '<!-- wp:paragraph -->\n<p>Along with a host of impressive features, any <a href="https://staging.selectec.com/papercut-20-0/">new release</a> of PaperCut MF also brings with it the inevitable influx of emails asking about upgrades...</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>"<em>My customer is running v14 and wants to move to version 20, it is ok to install over the top?</em>"</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>"<em>Is it safe to upgrade from v16 to the new version 20.0.2?</em>"&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>With speed and confidence (the way we roll around these parts) the answer is yes... go for it, just be sure you''ve made a backup first! :-)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>But when you start to look into the finer details, annoyingly it soon gets tricky. This is our little list of things to think about when upgrading PaperCut MF.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Upgrading PaperCut when there''s lots of old data</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If we take the example of a customer running v14 wanting to upgrade, they could have six years of data stored in the database. The more data, the more time needed for the upgrade to complete. Now, you can easily remove old data by heading over to the Options/Backups tab within the Admin UI. One suggestion here is to take a backup and then set it so that you only keep the last year''s worth of data. This will make the upgrade process quicker.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8744,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/automatic-dtabase-exports-1024x340.jpg" alt="upgrade PaperCut" class="wp-image-8744"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p><em><strong>Pro Tip:</strong> It might be worth running some reports on the old data before you remove it. Save the reports somewhere safe, otherwise you will have to spin up an old version of PaperCut to restore the database to if you need access to the information again.</em></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>One worry we might express would be the health of the database. If your database has been running for six years we have no idea what it''s been through in the last 2,000 days, for example, it may have suffered from:&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list {"ordered":true} -->\n<ol><li>Power cuts causing the server to suffer from a rude interruption of its normal service.</li><li>Hardware or software faults causing restarts or read/write IO issues.</li><li>Or (and most often) maybe you ran out of disk space and didn''t notice until it was too late. You got any idea how upset a database can get when it tries to add data but finds no more room at the inn?&nbsp;</li></ol>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>The above may have impacted the health of the database. Everything might look like it''s running ok (and for the most part it is) but maybe clicking a link in the Admin UI generates an error you don''t know, as you''ve never clicked it before. In short, any database has the chance of being corrupt if it is rudely interrupted while writing to its data store. Don''t lose sleep over this, very few upgrades fail.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>It''s wise to remember PaperCut sometimes adds new fields or tables into the database to support new features, that this adds to the time for the upgrade and factor that into any upgrade plans.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">EOL</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Nope, not the guys that sang <a href="https://www.google.com/url?q=https://www.youtube.com/watch?v%3DaQUlA8Hcv4s&amp;sa=D&amp;ust=1596450840557000&amp;usg=AFQjCNFPrWLzFrucPVmxnP0XjR0fTEmw1g">Mr. Blue Sky</a>, we mean end-of-life software. That server you are upgrading might have been set up a long time before PaperCut was installed and a lot has changed since then.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>So before you upgrade PaperCut, check that the server OS and database are not end-of-life. Your Debian 7 or Windows 2008 server might not be supported anymore by PaperCut (or the vendor). Or perhaps Microsoft stopped supporting that SQL server version you have PaperCut running on. Either way, this might lead to a bunch of extra work for you (sorry!), but it is wise to work out beforehand if this is going to be a blocker. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Upgrading PaperCut when you''re running 32-Bit software&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Speaking of old software…</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The more bits the better, right? Well, more than likely if you have not touched PaperCut since v14 your customer might have some servers or workstations using <a href="https://staging.selectec.com/papercut-ends-client-support-for-32-bit-operating-systems/">32bit operating systems</a>. PaperCut made the jump to OpenJDK v11 in 2019, and that won''t run on 32bit systems. So before you upgrade check what they have... they might have a 2008 server or some Windows 7 clients they wish to use with PaperCut MF. If that''s the case, <a href="https://staging.selectec.com/contact/">get in touch</a> with our friendly support team who can assist you in working around this issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Payment Gateways</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Check if the customer is using <a href="https://www.papercut.com/discover/integrations-and-customizations/integrations/">online payments</a>. PaperCut MF version 16.1 and below are not compatible with the current PaperCut Payment Gateway Module. The installer for PaperCut MF will generally warn you during the upgrade about any gateways. You will need to install a new version of the gateway module after you have upgraded to the current release.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Devices</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Last of all - are those devices they have still supported? Embedded platforms may have moved on since their last upgrade... PaperCut will end-of-life older (less secure or clunky) models. Chances are the lease is up anyway - time to discuss modernising the fleet? With security being vital, they have a self-interest in remaining compliant with the latest regulations.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">TL: DR</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Go for it - if it''s super old, take a backup and do it in stages. If it''s going to go wrong, it will. :-)&nbsp;</p>\n<!-- /wp:paragraph -->', 'Upgrading to PaperCut v20 from (really) old versions', '', 'publish', 'closed', 'closed', '', 'upgrade-to-papercut-v20-from-an-older-version', '', '', '2020-08-11 09:33:20', '2020-08-11 09:33:20', '', 0, 'http://staging.selectec.com/?p=8742', 16, 'post', '', 0),
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(8744, 33, '2020-08-03 17:27:43', '2020-08-03 17:27:43', '', 'automatic-dtabase-exports', '', 'inherit', 'closed', 'closed', '', 'automatic-dtabase-exports-2', '', '', '2020-08-03 17:27:43', '2020-08-03 17:27:43', '', 8742, 'http://staging.selectec.com/wp-content/uploads/2020/08/automatic-dtabase-exports.jpg', 0, 'attachment', 'image/jpeg', 0),
(8746, 33, '2020-08-04 11:19:23', '2020-08-04 11:19:23', '<iframe title="Every day&#039;s a school day - Foldr, the remote working powerhouse" width="660" height="371" src="https://www.youtube.com/embed/85L_eVX3Bsc?feature=oembed" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>', '', '', 'publish', 'closed', 'closed', '', '182a507b33a760cfda833f01357e794d', '', '', '2020-08-26 09:05:51', '2020-08-26 09:05:51', '', 0, 'http://staging.selectec.com/182a507b33a760cfda833f01357e794d/', 0, 'oembed_cache', '', 0),
(8747, 33, '2020-08-04 11:20:52', '2020-08-04 11:20:52', '<iframe title="Every day&#039;s a school day -  Level up Foldr: make it yours and add some Capture" width="660" height="371" src="https://www.youtube.com/embed/NW95Kid8KZ0?feature=oembed" frameborder="0" allow="accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture" allowfullscreen></iframe>', '', '', 'publish', 'closed', 'closed', '', 'ca1fd1c42f307c3dbba7d10f4495efa8', '', '', '2020-08-04 11:20:52', '2020-08-04 11:20:52', '', 0, 'http://staging.selectec.com/ca1fd1c42f307c3dbba7d10f4495efa8/', 0, 'oembed_cache', '', 0),
(8765, 18, '2020-07-15 15:37:00', '2020-07-15 15:37:00', '<!-- wp:paragraph -->\n<p>Good question, my friends! Without knowing much about the customer''s cards/fobs I would say go with a <a target="_blank" href="http:///elatec-card-reader-authentication/" rel="noreferrer noopener">TWN4-P</a>, but it can get a little more involved than a guess (regardless of my confidence!)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Our go-to reader model is the Elatec TWN4, this is not a single reader as such, more a range of readers. The TWN4 is what we call a "multi-reader", out of the box it will read lots of common prox technologies and work on the majority of devices supported by PaperCut MF.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>This is ideal if you or the customer doesn''t know which cards they have (you would be surprised how often this is the case!). By default, they come with a PaperCut branded inlay on the black case and a 2m USB cable to connect to most MFDs.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Now, let''s talk about some of the options...</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The TWN4 - Standard Model:</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>First up we have the standard TWN4 (T4DT-FB2BPC), it reads a boatload of cards; most of them we have never heard of, but you have the popular options like Mifare, HID and HiTag2 (Paxton cards use this). The full daunting list is below:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>ISO14443A:</strong>&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>LEGIC Advant, MIFARE Classic 1k &amp; 4k EV1, MIFARE Classic, MIFARE Mini, MIFARE DESFire EV1, MIFARE DESFire EV2, MIFARE Plus S, X, MIFARE Pro X, MIFARE Smart MX, MIFARE Ultralight, MIFARE Ultralight C, MIFARE Ultralight EV1, NTAG2xx, PayPass, SLE44R35, SLE66Rxx (my-d move), Topaz&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>ISO14443B:</strong>&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Calypso, Calypso Innovatron protocol, CEPAS, HID iCLASS, Moneo, Pico Pass, SRI4K, SRIX4K, SRI512, SRT512 </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>ISO18092 ECMA-340:&nbsp;</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>NFC Forum Tag 1-5, NFC Peer-to-Peer, Sony FeliCa, NFC Active and passive communication mode&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>ISO15693:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>EM4x33, EM4x35, HID iCLASS , HID iCLASS SE/SR, ICODE SLI, LEGIC Advant , M24LR16/64, SRF55Vxx (my-d vicinity), Tag-it, PicoPass&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>125 kHz, 134.2 kHz:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>AWID, Cardax, CASI-RUSCO, Deister, EM4100, 4102, 4200, EM4050, 4150, 4450, 4550, EM43058), FDX-B, EM4105, HITAG 1, HITAG 2, HITAG S, ICT, IDTECK, Isonas, Keri, Miro, Nedap, PAC, Pyramid, Q5, T5557, T5567, T5577, TIRIS/HDX, TITAN (EM4050), UNIQUE, ZODIAC&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The TWN4-P</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Next up we have the <a href="https://www.elatec-rfid.com/int/product-detail/twn4-multitech">TWN4-P</a> (T4DT-FB2BPC-P). This is our go-to reader - it is the A-Team when locked in a garage; it can do anything. It has not let us down and is enabling secure print release on tens of thousands of PaperCut customers. Parents should not have favourites, but we are evidently not good parents!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We think this is great because it''s easy to implement touch-free print release, great for those in a post-Covid office (that''s assuming we''re ever allowed back there!). </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:core-embed/youtube {"url":"https://youtu.be/HT8CzDur1Z0","type":"video","providerNameSlug":"youtube","className":"wp-embed-aspect-16-9 wp-has-aspect-ratio"} -->\n<figure class="wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">\nhttps://youtu.be/HT8CzDur1Z0\n</div></figure>\n<!-- /wp:core-embed/youtube -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>The TWN4-P reads everything the standard reader can but also supports these prox types:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>G-Prox, HID DuoProx II, HID ISO Prox II, HID Micro Prox, HID ProxKey III, HID Prox, HID Prox II, Indala, ioProx, Nexwatch</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The TWN4-PI</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Last of all, we have the TWN4-PI (T4DT-FB2BPC-PI). This supports everything the standard and -P model can read but also adds support for these:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>HID iCLASS, HID iCLASS SE/SR/SEOS(CSN and Facility Code/PAC),HID iCLASS Elite &amp; SE Elite</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You would typically go for the PI model if you needed to read the Facility Code from an iClass card or if you had no clue what cards/fobs the customer was using and wanted to cover all your bases. This is fairly rare which is why nine out of ten card reader orders leaving Selectec HQ involve the TWN4-P.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Is that all? Yes! No… kinda. This bit may get tricky.</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>So we have our 3 default models, TWN4, TWN4-P and TWN4-PI.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Now let''s take those and talk about TWN4 OEM specific readers:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">HP</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>HP devices have this little "pocket" that a slimline TWN4 reader could fit into. Elatec have just the answer: a smaller, thinner footprint reader with a short mini USB connector that just slides into the pocket and connects to the device to enable secure login via PaperCut.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:image {"id":8784,"width":400,"height":337,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large is-resized"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/papercut-card-reader-01.jpg" alt="Elatec card reader" class="wp-image-8784" width="400" height="337"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:paragraph -->\n<p>So just like before we have 3 part numbers based on what prox technologies they support:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>HPK4-FM1BPC - Standard TWN4</li><li>HPK4-FM1BPC-P - TWN4-P</li><li>HPK4-FM1BPC-PI - TWN4-PI</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>They have different part numbers but essentially the same device just in different housing.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Ricoh Smart Ops Panel</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Newer Ricoh devices have a sneaky mini USB port near the front panel. This is very useful as it allows you to nicely place a reader on the device. Because of this, Elatec has a "kit" for Ricoh SOP devices. The kit includes a standard TWN4 variant reader, but you have a choice of cables. You have the regular 2m cable that comes with a standard USB connector and shorter 40-45cm cable with a mini USB connector. We make sure the shorter cable is on by default - no point buying the Ricoh kit if you''re not fitting it on a Ricoh, right? </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>And just like before we have three part numbers.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>T4DK-FB2BPC-R - Standard TWN4&nbsp;</li><li>T4DK-FB2BPC-P-R - TWN-P</li><li>T4DK-FB2BPC-PI-R - TWN4-PI</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:image {"id":8785,"width":400,"height":450,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large is-resized"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/papercut-card-reader-02.jpg" alt="Elatec card reader" class="wp-image-8785" width="400" height="450"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:paragraph -->\n<p>The "K" and the "R" indicates that it is the Ricoh kit.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Break it down!</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>And that is a slick segue into the world of Elatec part numbers, let''s take the basic model&nbsp;<strong>T4DT-FB2BPC</strong>:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>T4</strong>&nbsp;= TWN4 range</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>DT</strong>&nbsp;= Desktop reader</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>F</strong>&nbsp;= Multi-technology</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>B2</strong>&nbsp;= Cable length (2m) (other cable lengths are available if needed)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>B</strong>&nbsp;= Colour of the reader in this case black (W for white is also an option, but rare)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>PC&nbsp;</strong>= PaperCut branded inlay</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You may have seen T4DT-FB2BEL before and wondered what the difference was, here you have EL instead of PC at the end. That would mean it would come with an Elatec sticker on the reader instead of a PaperCut one... simple!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>[well] <strong>TL: DR</strong><br>There are three types of TWN4, a standard, a "P" and a "PI" by default they come with a 2m USB cable. There are also standard, P and PI readers designed specifically for HP and Ricoh devices if needed. Go with the P model and blame us if it goes wrong (unlikely!) [/well]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Clear as mud? Then we failed... so <a href="https://staging.selectec.com/contact/">give us a call</a> and let''s talk about it!</h4>\n<!-- /wp:heading -->', 'What card reader do I need for PaperCut MF?', '', 'publish', 'closed', 'closed', '', 'what-card-reader-do-i-need-for-papercut-mf', '', '', '2020-08-04 15:48:21', '2020-08-04 15:48:21', '', 0, 'http://staging.selectec.com/?p=8765', 15, 'post', '', 0);
INSERT INTO `jb_posts` VALUES
(8766, 33, '2020-08-04 13:36:24', '2020-08-04 13:36:24', '', 'papercut-card-reader-1', '', 'inherit', 'closed', 'closed', '', 'papercut-card-reader-1', '', '', '2020-08-04 13:36:24', '2020-08-04 13:36:24', '', 8765, 'http://staging.selectec.com/wp-content/uploads/2020/08/papercut-card-reader-1.jpg', 0, 'attachment', 'image/jpeg', 0),
(8767, 33, '2020-08-04 13:40:13', '2020-08-04 13:40:13', '', 'papercut-card-reader-2', '', 'inherit', 'closed', 'closed', '', 'papercut-card-reader-2', '', '', '2020-08-04 14:50:10', '2020-08-04 14:50:10', '', 8765, 'http://staging.selectec.com/wp-content/uploads/2020/08/papercut-card-reader-2.jpg', 0, 'attachment', 'image/jpeg', 0),
(8775, 33, '2020-08-04 14:14:06', '2020-08-04 14:14:06', '<!-- wp:paragraph -->\n<p>Along with a host of impressive features, any <a href="https://staging.selectec.com/papercut-20-0/">new release</a> of PaperCut MF also brings with it the inevitable influx of emails asking about upgrades...</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>"<em>My customer is running v14 and wants to move to version 20, it is ok to install over the top?</em>"</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>"<em>Is it safe to upgrade from v16 to the new version 20.0.2?</em>"&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>With speed and confidence (the way we roll around these parts) the answer is yes... go for it, just be sure you''ve made a backup first! :-)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>But when you start to look into the finer details, annoyingly it soon gets tricky. This is our little list of things to think about when upgrading PaperCut MF.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Upgrading PaperCut when there''s lots of old data</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If we take the example of a customer running v14 wanting to upgrade, they could have six years of data stored in the database. The more data, the more time needed for the upgrade to complete. Now, you can easily remove old data by heading over to the Options/Backups tab within the Admin UI. One suggestion here is to take a backup and then set it so that you only keep the last year''s worth of data. This will make the upgrade process quicker.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8744,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/automatic-dtabase-exports-1024x340.jpg" alt="upgrade PaperCut" class="wp-image-8744"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p><em><strong>Pro Tip:</strong> It might be worth running some reports on the old data before you remove it. Save the reports somewhere safe, otherwise you will have to spin up an old version of PaperCut to restore the database to if you need access to the information again.</em></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>One worry we might express would be the health of the database. If your database has been running for six years we have no idea what it''s been through in the last 2,000 days, for example, it may have suffered from:&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list {"ordered":true} -->\n<ol><li>Power cuts causing the server to suffer from a rude interruption of its normal service.</li><li>Hardware or software faults causing restarts or read/write IO issues.</li><li>Or (and most often) maybe you ran out of disk space and didn''t notice until it was too late. You got any idea how upset a database can get when it tries to add data but finds no more room at the inn?&nbsp;</li></ol>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>The above may have impacted the health of the database. Everything might look like it''s running ok (and for the most part it is) but maybe clicking a link in the Admin UI generates an error you don''t know, as you''ve never clicked it before. In short, any database has the chance of being corrupt if it is rudely interrupted while writing to its data store. Don''t lose sleep over this, very few upgrades fail.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>It''s wise to remember PaperCut sometimes adds new fields or tables into the database to support new features, that this adds to the time for the upgrade and factor that into any upgrade plans.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">EOL</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Nope, not the guys that sang <a href="https://www.google.com/url?q=https://www.youtube.com/watch?v%3DaQUlA8Hcv4s&amp;sa=D&amp;ust=1596450840557000&amp;usg=AFQjCNFPrWLzFrucPVmxnP0XjR0fTEmw1g">Mr. Blue Sky</a>, we mean end-of-life software. That server you are upgrading might have been set up a long time before PaperCut was installed and a lot has changed since then.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>So before you upgrade PaperCut, check that the server OS and database are not end-of-life. Your Debian 7 or Windows 2008 server might not be supported anymore by PaperCut (or the vendor). Or perhaps Microsoft stopped supporting that SQL server version you have PaperCut running on. Either way, this might lead to a bunch of extra work for you (sorry!), but it is wise to work out beforehand is this going to be a blocker.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Upgrading PaperCut when you''re running 32-Bit software&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Speaking of old software…</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The more bits the better, right? Well, more than likely if you have not touched PaperCut since v14 your customer might have some servers or workstations using <a href="https://staging.selectec.com/papercut-ends-client-support-for-32-bit-operating-systems/">32bit operating systems</a>. PaperCut made the jump to OpenJDK v11 in 2019, and that won''t run on 32bit systems. So before you upgrade check, what they have... they might have a 2008 server or some Windows 7 clients they wish to use with PaperCut MF. If that''s the case, <a href="https://staging.selectec.com/contact/">get in touch</a> with our friendly support team who can assist you in working around this issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Payment Gateways</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Check if the customer is using <a href="https://www.papercut.com/discover/integrations-and-customizations/integrations/">online payments</a>. PaperCut MF version 16.1 and below are not compatible with the current PaperCut Payment Gateway Module. The installer for PaperCut MF will generally warn you during the upgrade about any gateways. You will need to install a new version of the gateway module after you have upgraded to the current release.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Devices</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Last of all - are those devices they have still supported? Embedded platforms may have moved on since their last upgrade... PaperCut will end-of-life older (less secure or clunky) models. Chances are the lease is up anyway - time to discuss modernising the fleet? With security being vital, they have a self-interest in remaining compliant with the latest regulations.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">TL: DR</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Go for it - if it''s super old, take a backup and do it in stages. If it''s going to go wrong, it will. :-)&nbsp;</p>\n<!-- /wp:paragraph -->', 'Upgrading to PaperCut v20 from (really) old versions', '', 'inherit', 'closed', 'closed', '', '8742-revision-v1', '', '', '2020-08-04 14:14:06', '2020-08-04 14:14:06', '', 8742, 'http://staging.selectec.com/8742-revision-v1/', 0, 'revision', '', 0),
(8784, 33, '2020-08-04 15:36:20', '2020-08-04 15:36:20', '', 'papercut-card-reader-01', '', 'inherit', 'closed', 'closed', '', 'papercut-card-reader-01', '', '', '2020-08-04 15:36:20', '2020-08-04 15:36:20', '', 8765, 'http://staging.selectec.com/wp-content/uploads/2020/08/papercut-card-reader-01.jpg', 0, 'attachment', 'image/jpeg', 0),
(8785, 33, '2020-08-04 15:36:34', '2020-08-04 15:36:34', '', 'papercut-card-reader-02', '', 'inherit', 'closed', 'closed', '', 'papercut-card-reader-02', '', '', '2020-08-04 15:36:34', '2020-08-04 15:36:34', '', 8765, 'http://staging.selectec.com/wp-content/uploads/2020/08/papercut-card-reader-02.jpg', 0, 'attachment', 'image/jpeg', 0),
(8790, 33, '2020-08-04 15:48:21', '2020-08-04 15:48:21', '<!-- wp:paragraph -->\n<p>Good question, my friends! Without knowing much about the customer''s cards/fobs I would say go with a <a target="_blank" href="http:///elatec-card-reader-authentication/" rel="noreferrer noopener">TWN4-P</a>, but it can get a little more involved than a guess (regardless of my confidence!)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Our go-to reader model is the Elatec TWN4, this is not a single reader as such, more a range of readers. The TWN4 is what we call a "multi-reader", out of the box it will read lots of common prox technologies and work on the majority of devices supported by PaperCut MF.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>This is ideal if you or the customer doesn''t know which cards they have (you would be surprised how often this is the case!). By default, they come with a PaperCut branded inlay on the black case and a 2m USB cable to connect to most MFDs.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Now, let''s talk about some of the options...</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The TWN4 - Standard Model:</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>First up we have the standard TWN4 (T4DT-FB2BPC), it reads a boatload of cards; most of them we have never heard of, but you have the popular options like Mifare, HID and HiTag2 (Paxton cards use this). The full daunting list is below:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>ISO14443A:</strong>&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>LEGIC Advant, MIFARE Classic 1k &amp; 4k EV1, MIFARE Classic, MIFARE Mini, MIFARE DESFire EV1, MIFARE DESFire EV2, MIFARE Plus S, X, MIFARE Pro X, MIFARE Smart MX, MIFARE Ultralight, MIFARE Ultralight C, MIFARE Ultralight EV1, NTAG2xx, PayPass, SLE44R35, SLE66Rxx (my-d move), Topaz&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>ISO14443B:</strong>&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Calypso, Calypso Innovatron protocol, CEPAS, HID iCLASS, Moneo, Pico Pass, SRI4K, SRIX4K, SRI512, SRT512 </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>ISO18092 ECMA-340:&nbsp;</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>NFC Forum Tag 1-5, NFC Peer-to-Peer, Sony FeliCa, NFC Active and passive communication mode&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>ISO15693:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>EM4x33, EM4x35, HID iCLASS , HID iCLASS SE/SR, ICODE SLI, LEGIC Advant , M24LR16/64, SRF55Vxx (my-d vicinity), Tag-it, PicoPass&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>125 kHz, 134.2 kHz:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>AWID, Cardax, CASI-RUSCO, Deister, EM4100, 4102, 4200, EM4050, 4150, 4450, 4550, EM43058), FDX-B, EM4105, HITAG 1, HITAG 2, HITAG S, ICT, IDTECK, Isonas, Keri, Miro, Nedap, PAC, Pyramid, Q5, T5557, T5567, T5577, TIRIS/HDX, TITAN (EM4050), UNIQUE, ZODIAC&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The TWN4-P</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Next up we have the <a href="https://www.elatec-rfid.com/int/product-detail/twn4-multitech">TWN4-P</a> (T4DT-FB2BPC-P). This is our go-to reader - it is the A-Team when locked in a garage; it can do anything. It has not let us down and is enabling secure print release on tens of thousands of PaperCut customers. Parents should not have favourites, but we are evidently not good parents!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We think this is great because it''s easy to implement touch-free print release, great for those in a post-Covid office (that''s assuming we''re ever allowed back there!). </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:core-embed/youtube {"url":"https://youtu.be/HT8CzDur1Z0","type":"video","providerNameSlug":"youtube","className":"wp-embed-aspect-16-9 wp-has-aspect-ratio"} -->\n<figure class="wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">\nhttps://youtu.be/HT8CzDur1Z0\n</div></figure>\n<!-- /wp:core-embed/youtube -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>The TWN4-P reads everything the standard reader can but also supports these prox types:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>G-Prox, HID DuoProx II, HID ISO Prox II, HID Micro Prox, HID ProxKey III, HID Prox, HID Prox II, Indala, ioProx, Nexwatch</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The TWN4-PI</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Last of all, we have the TWN4-PI (T4DT-FB2BPC-PI). This supports everything the standard and -P model can read but also adds support for these:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>HID iCLASS, HID iCLASS SE/SR/SEOS(CSN and Facility Code/PAC),HID iCLASS Elite &amp; SE Elite</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You would typically go for the PI model if you needed to read the Facility Code from an iClass card or if you had no clue what cards/fobs the customer was using and wanted to cover all your bases. This is fairly rare which is why nine out of ten card reader orders leaving Selectec HQ involve the TWN4-P.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Is that all? Yes! No… kinda. This bit may get tricky.</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>So we have our 3 default models, TWN4, TWN4-P and TWN4-PI.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Now let''s take those and talk about TWN4 OEM specific readers:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">HP</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>HP devices have this little "pocket" that a slimline TWN4 reader could fit into. Elatec have just the answer: a smaller, thinner footprint reader with a short mini USB connector that just slides into the pocket and connects to the device to enable secure login via PaperCut.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:image {"id":8784,"width":400,"height":337,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large is-resized"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/papercut-card-reader-01.jpg" alt="Elatec card reader" class="wp-image-8784" width="400" height="337"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:paragraph -->\n<p>So just like before we have 3 part numbers based on what prox technologies they support:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>HPK4-FM1BPC - Standard TWN4</li><li>HPK4-FM1BPC-P - TWN4-P</li><li>HPK4-FM1BPC-PI - TWN4-PI</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>They have different part numbers but essentially the same device just in different housing.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Ricoh Smart Ops Panel</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Newer Ricoh devices have a sneaky mini USB port near the front panel. This is very useful as it allows you to nicely place a reader on the device. Because of this, Elatec has a "kit" for Ricoh SOP devices. The kit includes a standard TWN4 variant reader, but you have a choice of cables. You have the regular 2m cable that comes with a standard USB connector and shorter 40-45cm cable with a mini USB connector. We make sure the shorter cable is on by default - no point buying the Ricoh kit if you''re not fitting it on a Ricoh, right? </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>And just like before we have three part numbers.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>T4DK-FB2BPC-R - Standard TWN4&nbsp;</li><li>T4DK-FB2BPC-P-R - TWN-P</li><li>T4DK-FB2BPC-PI-R - TWN4-PI</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:image {"id":8785,"width":400,"height":450,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large is-resized"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/papercut-card-reader-02.jpg" alt="Elatec card reader" class="wp-image-8785" width="400" height="450"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:paragraph -->\n<p>The "K" and the "R" indicates that it is the Ricoh kit.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Break it down!</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>And that is a slick segue into the world of Elatec part numbers, let''s take the basic model&nbsp;<strong>T4DT-FB2BPC</strong>:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>T4</strong>&nbsp;= TWN4 range</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>DT</strong>&nbsp;= Desktop reader</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>F</strong>&nbsp;= Multi-technology</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>B2</strong>&nbsp;= Cable length (2m) (other cable lengths are available if needed)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>B</strong>&nbsp;= Colour of the reader in this case black (W for white is also an option, but rare)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>PC&nbsp;</strong>= PaperCut branded inlay</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You may have seen T4DT-FB2BEL before and wondered what the difference was, here you have EL instead of PC at the end. That would mean it would come with an Elatec sticker on the reader instead of a PaperCut one... simple!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>[well] <strong>TL: DR</strong><br>There are three types of TWN4, a standard, a "P" and a "PI" by default they come with a 2m USB cable. There are also standard, P and PI readers designed specifically for HP and Ricoh devices if needed. Go with the P model and blame us if it goes wrong (unlikely!) [/well]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Clear as mud? Then we failed... so <a href="https://staging.selectec.com/contact/">give us a call</a> and let''s talk about it!</h4>\n<!-- /wp:heading -->', 'What card reader do I need for PaperCut MF?', '', 'inherit', 'closed', 'closed', '', '8765-revision-v1', '', '', '2020-08-04 15:48:21', '2020-08-04 15:48:21', '', 8765, 'http://staging.selectec.com/8765-revision-v1/', 0, 'revision', '', 0),
(8791, 33, '2020-08-04 15:48:21', '2020-08-04 15:48:21', '<!-- wp:paragraph -->\n<p>Good question, my friends! Without knowing much about the customer''s cards/fobs I would say go with a <a target="_blank" href="http:///elatec-card-reader-authentication/" rel="noreferrer noopener">TWN4-P</a>, but it can get a little more involved than a guess (regardless of my confidence!)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Our go-to reader model is the Elatec TWN4, this is not a single reader as such, more a range of readers. The TWN4 is what we call a "multi-reader", out of the box it will read lots of common prox technologies and work on the majority of devices supported by PaperCut MF.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>This is ideal if you or the customer doesn''t know which cards they have (you would be surprised how often this is the case!). By default, they come with a PaperCut branded inlay on the black case and a 2m USB cable to connect to most MFDs.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Now, let''s talk about some of the options...</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The TWN4 - Standard Model:</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>First up we have the standard TWN4 (T4DT-FB2BPC), it reads a boatload of cards; most of them we have never heard of, but you have the popular options like Mifare, HID and HiTag2 (Paxton cards use this). The full daunting list is below:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>ISO14443A:</strong>&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>LEGIC Advant, MIFARE Classic 1k &amp; 4k EV1, MIFARE Classic, MIFARE Mini, MIFARE DESFire EV1, MIFARE DESFire EV2, MIFARE Plus S, X, MIFARE Pro X, MIFARE Smart MX, MIFARE Ultralight, MIFARE Ultralight C, MIFARE Ultralight EV1, NTAG2xx, PayPass, SLE44R35, SLE66Rxx (my-d move), Topaz&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>ISO14443B:</strong>&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Calypso, Calypso Innovatron protocol, CEPAS, HID iCLASS, Moneo, Pico Pass, SRI4K, SRIX4K, SRI512, SRT512 </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>ISO18092 ECMA-340:&nbsp;</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>NFC Forum Tag 1-5, NFC Peer-to-Peer, Sony FeliCa, NFC Active and passive communication mode&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>ISO15693:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>EM4x33, EM4x35, HID iCLASS , HID iCLASS SE/SR, ICODE SLI, LEGIC Advant , M24LR16/64, SRF55Vxx (my-d vicinity), Tag-it, PicoPass&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>125 kHz, 134.2 kHz:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>AWID, Cardax, CASI-RUSCO, Deister, EM4100, 4102, 4200, EM4050, 4150, 4450, 4550, EM43058), FDX-B, EM4105, HITAG 1, HITAG 2, HITAG S, ICT, IDTECK, Isonas, Keri, Miro, Nedap, PAC, Pyramid, Q5, T5557, T5567, T5577, TIRIS/HDX, TITAN (EM4050), UNIQUE, ZODIAC&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The TWN4-P</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Next up we have the <a href="https://www.elatec-rfid.com/int/product-detail/twn4-multitech">TWN4-P</a> (T4DT-FB2BPC-P). This is our go-to reader - it is the A-Team when locked in a garage; it can do anything. It has not let us down and is enabling secure print release on tens of thousands of PaperCut customers. Parents should not have favourites, but we are evidently not good parents!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We think this is great because it''s easy to implement touch-free print release, great for those in a post-Covid office (that''s assuming we''re ever allowed back there!). </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:core-embed/youtube {"url":"https://youtu.be/HT8CzDur1Z0","type":"video","providerNameSlug":"youtube","className":"wp-embed-aspect-16-9 wp-has-aspect-ratio"} -->\n<figure class="wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">\nhttps://youtu.be/HT8CzDur1Z0\n</div></figure>\n<!-- /wp:core-embed/youtube -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>The TWN4-P reads everything the standard reader can but also supports these prox types:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>G-Prox, HID DuoProx II, HID ISO Prox II, HID Micro Prox, HID ProxKey III, HID Prox, HID Prox II, Indala, ioProx, Nexwatch</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The TWN4-PI</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Last of all, we have the TWN4-PI (T4DT-FB2BPC-PI). This supports everything the standard and -P model can read but also adds support for these:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>HID iCLASS, HID iCLASS SE/SR/SEOS(CSN and Facility Code/PAC),HID iCLASS Elite &amp; SE Elite</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You would typically go for the PI model if you needed to read the Facility Code from an iClass card or if you had no clue what cards/fobs the customer was using and wanted to cover all your bases. This is fairly rare which is why nine out of ten card reader orders leaving Selectec HQ involve the TWN4-P.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>Is that all? Yes! No… kinda. This bit may get tricky.</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>So we have our 3 default models, TWN4, TWN4-P and TWN4-PI.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Now let''s take those and talk about TWN4 OEM specific readers:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">HP</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>HP devices have this little "pocket" that a slimline TWN4 reader could fit into. Elatec have just the answer: a smaller, thinner footprint reader with a short mini USB connector that just slides into the pocket and connects to the device to enable secure login via PaperCut.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:image {"id":8784,"width":400,"height":337,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large is-resized"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/papercut-card-reader-01.jpg" alt="Elatec card reader" class="wp-image-8784" width="400" height="337"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:paragraph -->\n<p>So just like before we have 3 part numbers based on what prox technologies they support:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>HPK4-FM1BPC - Standard TWN4</li><li>HPK4-FM1BPC-P - TWN4-P</li><li>HPK4-FM1BPC-PI - TWN4-PI</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>They have different part numbers but essentially the same device just in different housing.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Ricoh Smart Ops Panel</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Newer Ricoh devices have a sneaky mini USB port near the front panel. This is very useful as it allows you to nicely place a reader on the device. Because of this, Elatec has a "kit" for Ricoh SOP devices. The kit includes a standard TWN4 variant reader, but you have a choice of cables. You have the regular 2m cable that comes with a standard USB connector and shorter 40-45cm cable with a mini USB connector. We make sure the shorter cable is on by default - no point buying the Ricoh kit if you''re not fitting it on a Ricoh, right? </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>And just like before we have three part numbers.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>T4DK-FB2BPC-R - Standard TWN4&nbsp;</li><li>T4DK-FB2BPC-P-R - TWN-P</li><li>T4DK-FB2BPC-PI-R - TWN4-PI</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:image {"id":8785,"width":400,"height":450,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large is-resized"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/papercut-card-reader-02.jpg" alt="Elatec card reader" class="wp-image-8785" width="400" height="450"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:paragraph -->\n<p>The "K" and the "R" indicates that it is the Ricoh kit.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Break it down!</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>And that is a slick segue into the world of Elatec part numbers, let''s take the basic model&nbsp;<strong>T4DT-FB2BPC</strong>:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>T4</strong>&nbsp;= TWN4 range</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>DT</strong>&nbsp;= Desktop reader</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>F</strong>&nbsp;= Multi-technology</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>B2</strong>&nbsp;= Cable length (2m) (other cable lengths are available if needed)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>B</strong>&nbsp;= Colour of the reader in this case black (W for white is also an option, but rare)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p><strong>PC&nbsp;</strong>= PaperCut branded inlay</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>You may have seen T4DT-FB2BEL before and wondered what the difference was, here you have EL instead of PC at the end. That would mean it would come with an Elatec sticker on the reader instead of a PaperCut one... simple!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>[well] <strong>TL: DR</strong><br>There are three types of TWN4, a standard, a "P" and a "PI" by default they come with a 2m USB cable. There are also standard, P and PI readers designed specifically for HP and Ricoh devices if needed. Go with the P model and blame us if it goes wrong (unlikely!) [/well]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Clear as mud? Then we failed... so <a href="https://staging.selectec.com/contact/">give us a call</a> and let''s talk about it!</h4>\n<!-- /wp:heading -->', 'What card reader do I need for PaperCut MF?', '', 'inherit', 'closed', 'closed', '', '8765-revision-v1', '', '', '2020-08-04 15:48:21', '2020-08-04 15:48:21', '', 8765, 'http://staging.selectec.com/8765-revision-v1/', 0, 'revision', '', 0),
(8792, 33, '2020-08-05 10:52:40', '2020-08-05 10:52:40', 'We supply a range of RFID proximity card readers and writers, ideal for authentication with popular MFD embedded solutions such as PaperCut MF and selectSCAN. Purchasing hardware along with software on one purchase order makes life easier for our dealer channel (did you know it costs over £30 to raise a PO!), so keeping it all in one purchase order is a convenient and cost-cutting measure increasing efficiency.\n\n&nbsp;\n\n[widgetkit id="54"]', 'Cards & USB Readers', '', 'inherit', 'closed', 'closed', '', '542-autosave-v1', '', '', '2020-08-05 10:52:40', '2020-08-05 10:52:40', '', 542, 'http://staging.selectec.com/542-autosave-v1/', 0, 'revision', '', 0),
(8793, 33, '2022-09-07 11:29:30', '2022-09-07 11:29:30', '<h2 style="color: #6fb610;"></h2>\r\n<img class="aligncenter wp-image-8612 size-large" src="https://staging.selectec.com/wp-content/uploads/2020/04/intuitive-hero-1024x685.png" alt="Intuitive PaperCut dashboards" width="660" height="442" />\r\n<h2 style="color: #6fb610;">Intuitive - clever dashboards</h2>\r\n<h3 style="font-size: 20px; line-height: 1.5em;">Simplify your PaperCut, MPS or Print Management solution''s reports to get real-time information on print costs, risks or environmental impact. Intuitive is a user-friendly dashboard tool with pre-built dashboards that you can have set up in hours... allowing you to see how users are utilising your devices, how much they spend or what they print as an individual, department, or team.</h3>\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n[well]\r\n\r\n<img class="wp-image-8597 size-full aligncenter" src="https://staging.selectec.com/wp-content/uploads/2020/04/Intuitive-logo-RGB-sml.png" alt="" width="300" height="70" />\r\n<h3 class="col-green">Why add Intuitive''s dashboards for PaperCut to your portfolio?</h3>\r\nIntuitive solves a problem that your clients have, offering a simple way to view reporting data from their PaperCut accounts to help manage the way the organisation prints. It''s a super-easy to implement and a great value-add for your customers.\r\n\r\n&nbsp;\r\n<p style="text-align: center;"><a class="uk-button uk-button-large uk-button-primary" href="https://info.selectec.com/intuitive-for-print-management-introduction-webinar">Watch the introduction webinar</a></p>\r\n[/well]\r\n<h2></h2>\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h2></h2>\r\n<h2>What is Business Intelligence (BI)?</h2>\r\n&nbsp;\r\n\r\n<hr />\r\n\r\n&nbsp;\r\n\r\n[widgetkit id="170"]\r\n\r\n&nbsp;\r\n<h2></h2>\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h2>How can businesses benefit from the use of Intuitive dashboards?</h2>\r\n&nbsp;\r\n\r\n<hr />\r\n\r\nDashboards allow managers to monitor different metrics within their organisation, to gauge exactly how an organisation is using their printers. Intuitive''s dashboards allow you to capture and report print data such as costs, department resources and environmental impact, giving valuable feedback on the organisations print usage, which helps to see where savings and performance can be improved.\r\n\r\n&nbsp;\r\n<p style="text-align: left;">[widgetkit id="171"]</p>\r\n&nbsp;\r\n<h2>Learn about Intuitive business analytics</h2>\r\n&nbsp;\r\n\r\nhttps://youtu.be/KIakapis-xo\r\n\r\n&nbsp;\r\n<h3>Video resources</h3>\r\nHow to interpret your data''s analysis\r\n\r\n<hr />\r\n\r\n[widgetkit id="172"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<p style="line-height: 1.5em;">[well]</p>\r\n\r\n<h3 style="line-height: 1.5em;">Interested in becoming an Intuitive reseller?</h3>\r\n<h4 style="line-height: 1.5em;">Sign up for a demo or to become a reseller.<a id="resellerform"></a><!-- [if lte IE 8]>\r\n<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2-legacy.js"></script>\r\n<![endif]--><script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2.js"></script>\r\n<script>\r\nhbspt.forms.create({\r\nportalId: "5940584",\r\nformId: "07c373e7-ca88-4e1d-b3b9-2f58da92fe09"\r\n});\r\n</script></h4>\r\n[/well]', 'Intuitive BI dashboards', '', 'inherit', 'closed', 'closed', '', '8595-autosave-v1', '', '', '2022-09-07 11:29:30', '2022-09-07 11:29:30', '', 8595, 'http://staging.selectec.com/8595-autosave-v1/', 0, 'revision', '', 0),
(8795, 33, '2020-08-20 17:22:35', '0000-00-00 00:00:00', '<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:table {"backgroundColor":"subtle-light-gray","className":"is-style-regular"} -->\n<figure class="wp-block-table is-style-regular"><table class="has-subtle-light-gray-background-color has-background"><thead><tr><th></th></tr></thead><tbody><tr><td><br>[widgetkit id="177"]</td></tr></tbody></table></figure>\n<!-- /wp:table -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"level":3} -->\n<h3><strong>You’re probably asking yourself ...</strong></h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p><em>“How can I best set up my workplace for success moving forward? There’s got to be better ways than the old days.”</em></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>As we move forward into a new chapter in the Coronavirus pandemic you may have questions around how you can safely allow users to start printing again. Here are some things for you to think about!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Better ways to manage your printing and:&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li><strong>cut costs&nbsp;</strong></li><li><strong>keep your team safe</strong>&nbsp;</li><li><strong>work more flexibly&nbsp;</strong></li></ul>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>Simply put, there are better ways to print and work. Scroll down to see how Papercut MF solves these challenges and more.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center"} -->\n<h2 class="has-text-align-center">How to solve the three biggest IT challenges of 2020</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>[widgetkit id="178"]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center","customTextColor":"#6fb610"} -->\n<h2 class="has-text-color has-text-align-center" style="color:#6fb610">Better ways to control your printing costs</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":70} -->\n<div style="height:70px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8831,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/Better-ways-Illustration-CD02-Cost-1024x640.png" alt="" class="wp-image-8831"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:paragraph -->\n<p>[widgetkit id="179"]</p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:heading {"align":"center","customTextColor":"#6fb610"} -->\n<h2 class="has-text-color has-text-align-center" style="color:#6fb610">Better ways to create a contactless workplace</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":70} -->\n<div style="height:70px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8833,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/Better-ways-Illustration-CD02-Safe-1024x640.png" alt="" class="wp-image-8833"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:paragraph -->\n<p>[widgetkit id="180"]</p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center","customTextColor":"#6fb610"} -->\n<h2 class="has-text-color has-text-align-center" style="color:#6fb610">Better ways to print more flexibly</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":70} -->\n<div style="height:70px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8832,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/Better-ways-Illustration-CD02-Flexible-1024x640.png" alt="" class="wp-image-8832"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:paragraph -->\n<p>[widgetkit id="181"]</p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center"} -->\n<h2 class="has-text-align-center">What do I get when I get print management?</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column -->\n<div class="wp-block-column"><!-- wp:heading {"level":3,"customTextColor":"#6fb610"} -->\n<h3 class="has-text-color" style="color:#6fb610">PaperCut MF provides you with a print management solution that achieves all of these things. It provides users with a simple way to reduce costs, increase security and be more environmentally friendly.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>How does it work? PaperCut MF sits across your printing network and super-powers your printers and multifunction devices.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Your printing environment becomes more easy-to-use, secure, and waste-free. It’s simply a better way to print (and scan and fax and copy).</p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column -->\n\n<!-- wp:column -->\n<div class="wp-block-column"><!-- wp:image {"id":8816,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/print-management-dashboard-1024x640.png" alt="" class="wp-image-8816"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->', 'There are better ways to print today', '', 'draft', 'closed', 'closed', '', '', '', '', '2020-08-20 17:22:35', '2020-08-20 17:22:35', '', 0, 'http://staging.selectec.com/?page_id=8795', 0, 'page', '', 0),
(8816, 33, '2020-08-10 17:24:48', '2020-08-10 17:24:48', '', 'print-management-dashboard', '', 'inherit', 'closed', 'closed', '', 'print-management-dashboard', '', '', '2020-08-10 17:24:48', '2020-08-10 17:24:48', '', 8795, 'http://staging.selectec.com/wp-content/uploads/2020/08/print-management-dashboard.png', 0, 'attachment', 'image/png', 0),
(8821, 33, '2020-08-11 09:33:19', '2020-08-11 09:33:19', '<!-- wp:paragraph -->\n<p>Along with a host of impressive features, any <a href="https://staging.selectec.com/papercut-20-0/">new release</a> of PaperCut MF also brings with it the inevitable influx of emails asking about upgrades...</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>"<em>My customer is running v14 and wants to move to version 20, it is ok to install over the top?</em>"</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>"<em>Is it safe to upgrade from v16 to the new version 20.0.2?</em>"&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>With speed and confidence (the way we roll around these parts) the answer is yes... go for it, just be sure you''ve made a backup first! :-)</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>But when you start to look into the finer details, annoyingly it soon gets tricky. This is our little list of things to think about when upgrading PaperCut MF.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Upgrading PaperCut when there''s lots of old data</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If we take the example of a customer running v14 wanting to upgrade, they could have six years of data stored in the database. The more data, the more time needed for the upgrade to complete. Now, you can easily remove old data by heading over to the Options/Backups tab within the Admin UI. One suggestion here is to take a backup and then set it so that you only keep the last year''s worth of data. This will make the upgrade process quicker.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8744,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/automatic-dtabase-exports-1024x340.jpg" alt="upgrade PaperCut" class="wp-image-8744"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p><em><strong>Pro Tip:</strong> It might be worth running some reports on the old data before you remove it. Save the reports somewhere safe, otherwise you will have to spin up an old version of PaperCut to restore the database to if you need access to the information again.</em></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>One worry we might express would be the health of the database. If your database has been running for six years we have no idea what it''s been through in the last 2,000 days, for example, it may have suffered from:&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list {"ordered":true} -->\n<ol><li>Power cuts causing the server to suffer from a rude interruption of its normal service.</li><li>Hardware or software faults causing restarts or read/write IO issues.</li><li>Or (and most often) maybe you ran out of disk space and didn''t notice until it was too late. You got any idea how upset a database can get when it tries to add data but finds no more room at the inn?&nbsp;</li></ol>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>The above may have impacted the health of the database. Everything might look like it''s running ok (and for the most part it is) but maybe clicking a link in the Admin UI generates an error you don''t know, as you''ve never clicked it before. In short, any database has the chance of being corrupt if it is rudely interrupted while writing to its data store. Don''t lose sleep over this, very few upgrades fail.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>It''s wise to remember PaperCut sometimes adds new fields or tables into the database to support new features, that this adds to the time for the upgrade and factor that into any upgrade plans.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">EOL</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Nope, not the guys that sang <a href="https://www.google.com/url?q=https://www.youtube.com/watch?v%3DaQUlA8Hcv4s&amp;sa=D&amp;ust=1596450840557000&amp;usg=AFQjCNFPrWLzFrucPVmxnP0XjR0fTEmw1g">Mr. Blue Sky</a>, we mean end-of-life software. That server you are upgrading might have been set up a long time before PaperCut was installed and a lot has changed since then.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>So before you upgrade PaperCut, check that the server OS and database are not end-of-life. Your Debian 7 or Windows 2008 server might not be supported anymore by PaperCut (or the vendor). Or perhaps Microsoft stopped supporting that SQL server version you have PaperCut running on. Either way, this might lead to a bunch of extra work for you (sorry!), but it is wise to work out beforehand if this is going to be a blocker. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Upgrading PaperCut when you''re running 32-Bit software&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Speaking of old software…</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The more bits the better, right? Well, more than likely if you have not touched PaperCut since v14 your customer might have some servers or workstations using <a href="https://staging.selectec.com/papercut-ends-client-support-for-32-bit-operating-systems/">32bit operating systems</a>. PaperCut made the jump to OpenJDK v11 in 2019, and that won''t run on 32bit systems. So before you upgrade check what they have... they might have a 2008 server or some Windows 7 clients they wish to use with PaperCut MF. If that''s the case, <a href="https://staging.selectec.com/contact/">get in touch</a> with our friendly support team who can assist you in working around this issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Payment Gateways</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Check if the customer is using <a href="https://www.papercut.com/discover/integrations-and-customizations/integrations/">online payments</a>. PaperCut MF version 16.1 and below are not compatible with the current PaperCut Payment Gateway Module. The installer for PaperCut MF will generally warn you during the upgrade about any gateways. You will need to install a new version of the gateway module after you have upgraded to the current release.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Devices</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Last of all - are those devices they have still supported? Embedded platforms may have moved on since their last upgrade... PaperCut will end-of-life older (less secure or clunky) models. Chances are the lease is up anyway - time to discuss modernising the fleet? With security being vital, they have a self-interest in remaining compliant with the latest regulations.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">TL: DR</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Go for it - if it''s super old, take a backup and do it in stages. If it''s going to go wrong, it will. :-)&nbsp;</p>\n<!-- /wp:paragraph -->', 'Upgrading to PaperCut v20 from (really) old versions', '', 'inherit', 'closed', 'closed', '', '8742-revision-v1', '', '', '2020-08-11 09:33:19', '2020-08-11 09:33:19', '', 8742, 'http://staging.selectec.com/8742-revision-v1/', 0, 'revision', '', 0);
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(8822, 33, '2020-08-17 09:05:33', '2020-08-17 09:05:33', '<!-- wp:paragraph -->\n<p>With the growth of home-working in light of Covid-19 and expected changes to how people will operate on their return to the office, we''re getting increasing requests from our partners for a touch-free printing solution for workers who are starting to go back into the workplace.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>We came up with a way to reduce the touchpoints required to print from devices, and hopefully save you some disinfecting!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Why use this guide to release prints?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:list -->\n<ul><li>It reduces the number of physical touches of devices</li><li>Keep prints secure - by keeping Print Release enabled</li><li>Reduce waste - no need to turn off Print Release to reduce the number of touches on devices</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">How are you going to manage this?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:list -->\n<ul><li>Increase the range at which your card reader releases the print. You can configure your card reader to accept cards from a longer distance.</li><li>Configure PaperCut to release prints when a user logs in (using card reader technology) so that users don''t need to touch the screen of the device to release the print. Happy days!</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Below is a quick video on how you can make use of PaperCut''s <a href="https://www.papercut.com/discover/print-security/secure-print-release/">Print Release</a> and a card reader, we use <a href="/elatec-card-reader-authentication/">Elatec card readers</a>, to reduce the amount of contact that devices have from users, while still keeping your prints secure.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:core-embed/youtube {"url":"https://youtu.be/HT8CzDur1Z0","type":"video","providerNameSlug":"youtube","className":"wp-embed-aspect-16-9 wp-has-aspect-ratio"} -->\n<figure class="wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">\nhttps://youtu.be/HT8CzDur1Z0\n</div></figure>\n<!-- /wp:core-embed/youtube -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">No time to watch the video?&nbsp;</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Here''s a step by step guide:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Log in to your PaperCut admin panel</li><li>Go to the Devices tab on the left-hand navigation</li><li>Click on the device you want to configure</li><li>Under the access methods section of the device configuration, enable the Swipe Card checkbox</li><li>Scroll down to the Print Release section, at the bottom you will find the option to "Automatically release jobs upon login," check this box</li><li>Apply the changes, and you''re set!</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">If you have any other concepts that would be useful for touch-free printing, then <a href="https://staging.selectec.com/contact/">let us know your ideas</a>! </h4>\n<!-- /wp:heading -->', 'Touch-free printing with PaperCut and Elatec', '', 'inherit', 'closed', 'closed', '', '8694-revision-v1', '', '', '2020-08-17 09:05:33', '2020-08-17 09:05:33', '', 8694, 'http://staging.selectec.com/8694-revision-v1/', 0, 'revision', '', 0),
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(8831, 33, '2020-08-18 11:47:05', '2020-08-18 11:47:05', '', 'Better ways-Illustration-CD02-Cost', '', 'inherit', 'closed', 'closed', '', 'better-ways-illustration-cd02-cost', '', '', '2020-08-18 11:47:05', '2020-08-18 11:47:05', '', 0, 'http://staging.selectec.com/wp-content/uploads/2020/08/Better-ways-Illustration-CD02-Cost.png', 0, 'attachment', 'image/png', 0),
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(8833, 33, '2020-08-18 11:47:36', '2020-08-18 11:47:36', '', 'Better ways-Illustration-CD02-Safe', '', 'inherit', 'closed', 'closed', '', 'better-ways-illustration-cd02-safe', '', '', '2020-08-18 11:47:36', '2020-08-18 11:47:36', '', 0, 'http://staging.selectec.com/wp-content/uploads/2020/08/Better-ways-Illustration-CD02-Safe.png', 0, 'attachment', 'image/png', 0),
(8844, 33, '2020-08-18 14:22:35', '2020-08-18 14:22:35', '<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:table {"backgroundColor":"subtle-light-gray","className":"is-style-regular"} -->\n<figure class="wp-block-table is-style-regular"><table class="has-subtle-light-gray-background-color has-background"><thead><tr><th></th></tr></thead><tbody><tr><td><br>[widgetkit id="177"]</td></tr></tbody></table></figure>\n<!-- /wp:table -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"level":3} -->\n<h3><strong>You’re probably asking yourself ...</strong></h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p><em>“How can I best set up my workplace for success moving forward? There’s got to be better ways than the old days.”</em></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>And there <em>are </em>better ways.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Better ways to<strong> cut costs&nbsp;</strong></li><li>Better ways to <strong>keep your team safe</strong>&nbsp;</li><li>Better ways to <strong>work more flexibly&nbsp;</strong></li></ul>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>Simply put, there are better ways to print and work. Scroll down to see how Papercut MF solves these challenges and more.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center"} -->\n<h2 class="has-text-align-center">How to solve the three biggest IT challenges of 2020</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>[widgetkit id="178"]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center","customTextColor":"#6fb610"} -->\n<h2 class="has-text-color has-text-align-center" style="color:#6fb610">Better ways to control your printing costs</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":70} -->\n<div style="height:70px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8831,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/Better-ways-Illustration-CD02-Cost-1024x640.png" alt="" class="wp-image-8831"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:paragraph -->\n<p>[widgetkit id="179"]</p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:heading {"align":"center","customTextColor":"#6fb610"} -->\n<h2 class="has-text-color has-text-align-center" style="color:#6fb610">Better ways to create a contactless workplace</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":70} -->\n<div style="height:70px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8833,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/Better-ways-Illustration-CD02-Safe-1024x640.png" alt="" class="wp-image-8833"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:paragraph -->\n<p>[widgetkit id="180"]</p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center","customTextColor":"#6fb610"} -->\n<h2 class="has-text-color has-text-align-center" style="color:#6fb610">Better ways to print more flexibly</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":70} -->\n<div style="height:70px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8832,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/Better-ways-Illustration-CD02-Flexible-1024x640.png" alt="" class="wp-image-8832"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:paragraph -->\n<p>[widgetkit id="181"]</p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center"} -->\n<h2 class="has-text-align-center">What do I get when I get print management?</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column -->\n<div class="wp-block-column"><!-- wp:heading {"level":3,"customTextColor":"#6fb610"} -->\n<h3 class="has-text-color" style="color:#6fb610">PaperCut MF provides you with a print management solution that achieves all of these things. It provides users with a simple way to reduce costs, increase security and be more environmentally friendly.</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>How does it work? PaperCut MF sits across your printing network and super-powers your printers and multifunction devices.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Your printing environment becomes more easy-to-use, secure, and waste-free. It’s simply a better way to print (and scan and fax and copy).</p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column -->\n\n<!-- wp:column -->\n<div class="wp-block-column"><!-- wp:image {"id":8816,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/print-management-dashboard-1024x640.png" alt="" class="wp-image-8816"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->', 'There are better ways to print today', '', 'inherit', 'closed', 'closed', '', '8795-revision-v1', '', '', '2020-08-18 14:22:35', '2020-08-18 14:22:35', '', 8795, 'http://staging.selectec.com/8795-revision-v1/', 0, 'revision', '', 0),
(8845, 33, '2020-08-18 16:11:30', '2020-08-18 16:11:30', '<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:table {"backgroundColor":"subtle-light-gray","className":"is-style-regular"} -->\n<figure class="wp-block-table is-style-regular"><table class="has-subtle-light-gray-background-color has-background"><thead><tr><th></th></tr></thead><tbody><tr><td><br>[widgetkit id="177"]</td></tr></tbody></table></figure>\n<!-- /wp:table -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"level":3} -->\n<h3><strong>You’re probably asking yourself ...</strong></h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p><em>“How can I best set up my workplace for success moving forward? There’s got to be better ways than the old days.”</em></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>As we move forward into a new chapter in the Coronavirus pandemic you may have questions around how you can safely allow users to start printing again. Here are some things for you to think about!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Better ways to manage your printing and: </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li><strong>cut costs </strong></li><li><strong>keep your team safe</strong> </li><li><strong>work more flexibly </strong></li></ul>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>Simply put, there are better ways to print and work. Scroll down to see how Papercut MF solves these challenges and more.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center"} -->\n<h2 class="has-text-align-center">How to solve the three biggest IT challenges of 2020</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>[widgetkit id="178"]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center","customTextColor":"#6fb610"} -->\n<h2 class="has-text-color has-text-align-center" style="color:#6fb610">Better ways to control your printing costs</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":70} -->\n<div style="height:70px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8831,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/Better-ways-Illustration-CD02-Cost-1024x640.png" alt="" class="wp-image-8831"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:paragraph -->\n<p>[widgetkit id="179"]</p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:heading {"align":"center","customTextColor":"#6fb610"} -->\n<h2 class="has-text-color has-text-align-center" style="color:#6fb610">Better ways to create a contactless workplace</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":70} -->\n<div style="height:70px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8833,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/Better-ways-Illustration-CD02-Safe-1024x640.png" alt="" class="wp-image-8833"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:paragraph -->\n<p>[widgetkit id="180"]</p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center","customTextColor":"#6fb610"} -->\n<h2 class="has-text-color has-text-align-center" style="color:#6fb610">Better ways to print more flexibly</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":70} -->\n<div style="height:70px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8832,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2020/08/Better-ways-Illustration-CD02-Flexible-1024x640.png" alt="" class="wp-image-8832"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:paragraph -->\n<p>[widgetkit id="181"]</p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center"} -->\n<h2 class="has-text-align-center">What do I get when I get print management?</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column -->\n<div class="wp-block-column"><!-- wp:heading {"level":3,"customTextColor":"#6fb610"} -->\n<h3 class="has-text-color" style="color:#6fb610">PaperCut MF provides you with a print management solution that achieves all of these things. 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There’s got to be better ways than the old days.”</em></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>As we move forward into a new chapter in the Coronavirus pandemic you may have questions around how you can safely allow users to start printing again. Here are some things for you to think about!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Better ways to manage your printing and:&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li><strong>cut costs&nbsp;</strong></li><li><strong>keep your team safe</strong>&nbsp;</li><li><strong>work more flexibly&nbsp;</strong></li></ul>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>Simply put, there are better ways to print and work. 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class="wp-image-8833"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:paragraph -->\n<p>[widgetkit id="180"]</p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"center","customTextColor":"#6fb610"} -->\n<h2 class="has-text-color has-text-align-center" style="color:#6fb610">Better ways to print more flexibly</h2>\n<!-- /wp:heading -->\n\n<!-- wp:spacer {"height":70} -->\n<div 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Alternatively, if you fancy a chat, <a href="https://staging.selectec.com/contact/">get in touch!</a></h4>\n<!-- /wp:html -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph {"align":"center","fontSize":"medium"} -->\n<p class="has-text-align-center has-medium-font-size"><strong>You might like:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:columns {"customBackgroundColor":"#f5f5f5"} -->\n<div class="wp-block-columns has-background" style="background-color:#f5f5f5"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8899,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><a href="https://staging.selectec.com/globalcapture-2-2-and-the-expansion-of-square-9-off-the-peg-ecm/"><img src="https://staging.selectec.com/wp-content/uploads/2020/05/globalcapture-2-2.png" alt="File being searched" class="wp-image-8899"/></a></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left"><a href="https://staging.selectec.com/globalcapture-2-2-and-the-expansion-of-square-9-off-the-peg-ecm/"><strong>GlobalCapture 2.2 and the expansion of Square 9 off-the-peg ECM</strong></a></h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We’ve spoken for a while now about the need for document management and capture solutions that allow SMB/SME customers to make real improvements to business … <br><a href="https://staging.selectec.com/globalcapture-2-2-and-the-expansion-of-square-9-off-the-peg-ecm/">Continue reading</a></p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:columns {"customBackgroundColor":"#f5f5f5"} -->\n<div class="wp-block-columns has-background" style="background-color:#f5f5f5"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8948,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><a href="https://info.selectec.com/making-businesses-more-secure-with-ecm-webinar"><img src="https://staging.selectec.com/wp-content/uploads/2020/09/secure-image-hero.png" alt="" class="wp-image-8948"/></a></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left"><a href="https://info.selectec.com/making-businesses-more-secure-with-ecm-webinar"><strong>Watch: Making businesses more secure with ECM webinar</strong></a></h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Learn how to use ECM fields and searches to create simple workflows, and how Square 9 offers fast, budget-friendly ways to implement processes... <a href="https://info.selectec.com/making-businesses-more-secure-with-ecm-webinar">Watch now</a></p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->', 'Square 9 releases GlobalCapture 2.3', '', 'publish', 'closed', 'closed', '', 'square-9-releases-globalcapture-2-3', '', '', '2020-09-16 16:55:05', '2020-09-16 16:55:05', '', 0, 'http://staging.selectec.com/?p=8854', 14, 'post', '', 0),
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(8907, 33, '2020-09-16 08:52:32', '2020-09-16 08:52:32', '<!-- wp:paragraph -->\n<p>We’ve spoken for a while now about the need for document management and capture solutions that allow SMB/SME customers to make real improvements to business processes. These smaller organisations need products that offer a realistic compromise between project delivery time and cost against the benefits and efficiencies delivered.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>For a long time, the scale and complexity of software in this category has left customers needing an all-or-nothing approach to justify the numbers and delivery periods. Square 9 has been moving solidly towards a model of happy compromise in this regard.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The launch of Business Essentials GlobalSearch ECM tools</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Business Essentials demonstrated a happy medium between speedy project delivery and functionality. Smashing the 80/20 capability/complexity rule, this was accomplished by enabling a customer to get document processes streamlined and secure; hitting the everyday tasks in a business quickly and efficiently and giving customers a platform to expand and develop, while benefitting from the starting point and getting value early in the project life. Selectec has taken these US-derived components and adjusted them to suit the UK and European markets.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>In a matter of minutes, Business Essentials enables customers to have departmental storage, document retrieval and business processes working in core areas such as accounts payable, accounts receivable, HR, and contract management. With a typical implementation time in single figures of minutes, the ROI begins almost immediately.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Justifiably happy with the feedback from these out-of-the-box solutions, Square 9 has now decided to bring further structures to market. 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Of course, those Automotive customers can still benefit from the other departmental components for AP, AR, HR and Contracts as well.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left"} -->\n<h2 class="has-text-align-left">GlobalCapture 2.2</h2>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Square 9 have been busy with the GlobalCapture tool as well. Already a very powerful alternative to more traditional document capture solutions, GlobalCapture 2.2 has been updated further to enable features in the very lowest versions that used to need more expensive licenses and projects.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The often overlooked but massively efficient ‘Key Free’ indexing tool allows users to identify and capture data from documents without error-prone data entry. A great feature, but the newly released V2.2 adds data transformation tools to the workflow that used to require the more expensive document template components.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:image {"id":8528,"width":450,"height":570,"sizeSlug":"full"} -->\n<figure class="wp-block-image size-full is-resized"><img src="https://staging.selectec.com/wp-content/uploads/2020/03/global-capture-2-2-2.jpg" alt="" class="wp-image-8528" width="450" height="570"/></figure>\n<!-- /wp:image -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>The new set field options allow customers to modify or validate data based on rules regardless of how it’s captured. Imagine a world where the dates on invoices all automatically suit your accounts application, or the order numbers on documents automatically suit your ERP regardless of a supplier’s imaginative version of them on the documents.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>Small changes and updates like this reinforce <a href="https://staging.selectec.com/products/square-9-enterprise-content-management/">Square 9 Global Suites</a> position as a perfect fit for midmarket companies or departmental requirements in larger organisations; a fact borne out by the recent <a href="https://info.square-9.com/bli-2020">platinum award</a> by Buyers Lab that gave the applications 5 out of 5 in all categories. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>With the addition of GlobalCapture 2.2, there is finally, a document management software set that can truly deliver value from day one.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">If you''d like to learn more about Square 9, then check out <a href="https://info.selectec.com/making-businesses-more-secure-with-ecm-webinar">"How businesses can become more secure by using ECM" webinar</a>.</h4>\n<!-- /wp:heading -->', 'GlobalCapture 2.2 and the expansion of Square 9 off-the-peg ECM', '', 'inherit', 'closed', 'closed', '', '8525-revision-v1', '', '', '2020-09-16 08:52:32', '2020-09-16 08:52:32', '', 8525, 'http://staging.selectec.com/8525-revision-v1/', 0, 'revision', '', 0),
(8908, 33, '2020-09-16 08:53:17', '2020-09-16 08:53:17', '<!-- wp:paragraph -->\n<p>We’ve spoken for a while now about the need for document management and capture solutions that allow SMB/SME customers to make real improvements to business processes. These smaller organisations need products that offer a realistic compromise between project delivery time and cost against the benefits and efficiencies delivered.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>For a long time, the scale and complexity of software in this category has left customers needing an all-or-nothing approach to justify the numbers and delivery periods. Square 9 has been moving solidly towards a model of happy compromise in this regard.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The launch of Business Essentials GlobalSearch ECM tools</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Business Essentials demonstrated a happy medium between speedy project delivery and functionality. Smashing the 80/20 capability/complexity rule, this was accomplished by enabling a customer to get document processes streamlined and secure; hitting the everyday tasks in a business quickly and efficiently and giving customers a platform to expand and develop, while benefitting from the starting point and getting value early in the project life. Selectec has taken these US-derived components and adjusted them to suit the UK and European markets.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>In a matter of minutes, Business Essentials enables customers to have departmental storage, document retrieval and business processes working in core areas such as accounts payable, accounts receivable, HR, and contract management. With a typical implementation time in single figures of minutes, the ROI begins almost immediately.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Justifiably happy with the feedback from these out-of-the-box solutions, Square 9 has now decided to bring further structures to market. 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(8909, 33, '2020-09-16 08:53:45', '2020-09-16 08:53:45', '<!-- wp:paragraph -->\n<p>We’ve spoken for a while now about the need for document management and capture solutions that allow SMB/SME customers to make real improvements to business processes. These smaller organisations need products that offer a realistic compromise between project delivery time and cost against the benefits and efficiencies delivered.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>For a long time, the scale and complexity of software in this category has left customers needing an all-or-nothing approach to justify the numbers and delivery periods. Square 9 has been moving solidly towards a model of happy compromise in this regard.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The launch of Business Essentials GlobalSearch ECM tools</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Business Essentials demonstrated a happy medium between speedy project delivery and functionality. Smashing the 80/20 capability/complexity rule, this was accomplished by enabling a customer to get document processes streamlined and secure; hitting the everyday tasks in a business quickly and efficiently and giving customers a platform to expand and develop, while benefitting from the starting point and getting value early in the project life. Selectec has taken these US-derived components and adjusted them to suit the UK and European markets.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>In a matter of minutes, Business Essentials enables customers to have departmental storage, document retrieval and business processes working in core areas such as accounts payable, accounts receivable, HR, and contract management. With a typical implementation time in single figures of minutes, the ROI begins almost immediately.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Justifiably happy with the feedback from these out-of-the-box solutions, Square 9 has now decided to bring further structures to market. 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Of course, those Automotive customers can still benefit from the other departmental components for AP, AR, HR and Contracts as well.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left"} -->\n<h2 class="has-text-align-left">GlobalCapture 2.2</h2>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Square 9 have been busy with the GlobalCapture tool as well. Already a very powerful alternative to more traditional document capture solutions, GlobalCapture 2.2 has been updated further to enable features in the very lowest versions that used to need more expensive licenses and projects.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>The often overlooked but massively efficient ‘Key Free’ indexing tool allows users to identify and capture data from documents without error-prone data entry. 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Coupled with the rest of Square 9''s suite of products, you can offer customers a best of breed capture, business automation, ECM and web forms all from one trusted and reliable source.</p>\n\n[/well]\n<!-- /wp:html --></div></div>\n<!-- /wp:group -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:html -->\n<h4 style="line-height: 1.5em;">If you like what you''ve seen in GlobalCapture 2.3 and want to learn more about the fantastic features that come with Square 9''s suite of Document Management Solutions, then check out some of our <a href="https://info.selectec.com/making-businesses-more-secure-with-ecm-webinar">webinar recordings</a>! 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Available for download from&nbsp;The Solutions Delivery Network&nbsp;</p>\n<!-- /wp:html -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:buttons -->\n<div class="wp-block-buttons"><!-- wp:button {"customBackgroundColor":"#eb7c12","borderRadius":3,"className":"is-style-fill"} -->\n<div class="wp-block-button is-style-fill"><a class="wp-block-button__link has-background" href="http://knowledge.square-9.com:8090/display/CN/Custom+Nodes" style="background-color:#eb7c12;border-radius:3px">Learn more</a></div>\n<!-- /wp:button --></div>\n<!-- /wp:buttons -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>[widgetkit id="184"]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:buttons -->\n<div class="wp-block-buttons"><!-- wp:button {"customBackgroundColor":"#eb7c12","borderRadius":3} -->\n<div class="wp-block-button"><a class="wp-block-button__link has-background" href="http://knowledge.square-9.com:8090/display/CN/Custom+Nodes" style="background-color:#eb7c12;border-radius:3px">Learn more</a></div>\n<!-- /wp:button --></div>\n<!-- /wp:buttons -->\n\n<!-- wp:spacer -->\n<div style="height:100px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:group -->\n<div class="wp-block-group"><div class="wp-block-group__inner-container"><!-- wp:html -->\n[well]\n\n<h3>Why you''ll love these new features!</h3>\n\n<p>PDF Snapshot and browser-based mapping greatly improve overall administration and time to deploy. Coupled with the rest of Square 9''s suite of products, you can offer customers a best of breed capture, business automation, ECM and web forms all from one trusted and reliable source.</p>\n\n[/well]\n<!-- /wp:html --></div></div>\n<!-- /wp:group -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:html -->\n<h4 style="line-height: 1.5em;">If you like what you''ve seen in GlobalCapture 2.3 and want to learn more about the fantastic features that come with Square 9''s suite of Document Management Solutions, then check out some of our <a href="https://info.selectec.com/making-businesses-more-secure-with-ecm-webinar">webinar recordings</a>! Alternatively, if you fancy a chat, <a href="https://staging.selectec.com/contact/">get in touch!</a></h4>\n<!-- /wp:html -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:separator -->\n<hr class="wp-block-separator"/>\n<!-- /wp:separator -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph {"align":"center","fontSize":"medium"} -->\n<p class="has-text-align-center has-medium-font-size"><strong>You might like:</strong></p>\n<!-- /wp:paragraph -->\n\n<!-- wp:columns {"customBackgroundColor":"#f5f5f5"} -->\n<div class="wp-block-columns has-background" style="background-color:#f5f5f5"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8899,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><a href="https://staging.selectec.com/globalcapture-2-2-and-the-expansion-of-square-9-off-the-peg-ecm/"><img src="https://staging.selectec.com/wp-content/uploads/2020/05/globalcapture-2-2.png" alt="File being searched" class="wp-image-8899"/></a></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left"><a href="https://staging.selectec.com/globalcapture-2-2-and-the-expansion-of-square-9-off-the-peg-ecm/"><strong>GlobalCapture 2.2 and the expansion of Square 9 off-the-peg ECM</strong></a></h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>We’ve spoken for a while now about the need for document management and capture solutions that allow SMB/SME customers to make real improvements to business … <br><a href="https://staging.selectec.com/globalcapture-2-2-and-the-expansion-of-square-9-off-the-peg-ecm/">Continue reading</a></p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:columns {"customBackgroundColor":"#f5f5f5"} -->\n<div class="wp-block-columns has-background" style="background-color:#f5f5f5"><!-- wp:column {"width":33.33} -->\n<div class="wp-block-column" style="flex-basis:33.33%"><!-- wp:image {"id":8948,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><a href="https://info.selectec.com/making-businesses-more-secure-with-ecm-webinar"><img src="https://staging.selectec.com/wp-content/uploads/2020/09/secure-image-hero.png" alt="" class="wp-image-8948"/></a></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"width":66.66} -->\n<div class="wp-block-column" style="flex-basis:66.66%"><!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left"><a href="https://info.selectec.com/making-businesses-more-secure-with-ecm-webinar"><strong>Watch: Making businesses more secure with ECM webinar</strong></a></h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Learn how to use ECM fields and searches to create simple workflows, and how Square 9 offers fast, budget-friendly ways to implement processes... <a href="https://info.selectec.com/making-businesses-more-secure-with-ecm-webinar">Watch now</a></p>\n<!-- /wp:paragraph --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->', 'Square 9 releases GlobalCapture 2.3', '', 'inherit', 'closed', 'closed', '', '8854-revision-v1', '', '', '2020-09-16 16:55:05', '2020-09-16 16:55:05', '', 8854, 'http://staging.selectec.com/8854-revision-v1/', 0, 'revision', '', 0),
(8956, 33, '2020-09-23 10:28:43', '2020-09-23 10:28:43', '<!-- wp:paragraph -->\n<p>With the government''s announcement that those who had gone to back to the office, should go back to working from home, it leaves workers once again in precarious working positions for those whose employers hadn''t really sorted out a reliable home-working set up. Employees home office may have left them unable to access files easily and unable to process documentation. And with the government''s announcement that it''s back to the shed for workers, it is appearing clear to businesses that maybe it is time to invest in tools that allow workers a level of continuity between the office and the home office.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Luckily, there are tools at hand that can help businesses, and this time there is a real need to finally make the jump and invest in the technology they''ve long-needed!</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Amongst the hugely publicised adoption of\napplications such as Microsoft Teams to allow remote working, one element is\ndrastically overlooked. If you already have an On-Premise file server,\nmigrating all of the data, access permissions, structure and training users\n(and sysadmins!) is a huge task... a huge task that needs to be accomplished in\na very short space of time.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Sound scary? Don''t worry - there''s another option!\nIn comparison to the above, Foldr is a simple Virtual Machine that can take as\nlittle as 10 minutes to set up, connect to existing on-premise storage and\nsecurely share it with users outside of the building. Foldr utilises existing\npermissions structures, so there''s no worries about who needs to access what\nand where it should be on the new system. Sounds much better, right?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Now that the scene is set, on to the real story of\nthe newly adopted mass home working scenario we all find ourselves in...</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">The scenario</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Here are some things that you might need to think\nabout:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>What programmes do employees need access to?</li><li>Which files will your employees need access to?</li><li>What systems currently hold the information?</li><li>Can they access the data remotely?</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>77% of remote employees say they''re&nbsp;<a href="https://www.cosocloud.com/press-releases/connectsolutions-survey-shows-working-remotely-benefits-employers-and-employees">more productive when working from home</a>. To get them set up with the best chances for success, here are steps that you as an employer can take to ensure employees are well prepared for their time away from the office:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">How do you provide staff with the tools to do their\nrequired work?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>There are logistical issues associated with working\nremotely; however, you can overcome them with a bit of planning.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Adopt software that lets users log in from any\ndevice</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Online software allows you to manage your services better, gives employees and students tools to collaborate with, and better protection of sensitive data.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Using software outside of your organisation</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>With many Universities already set to run online\nlearning classes from next week, it makes sense for them to make their internal\nlearning materials available in the cloud for students to gain easy access.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Access to files outside of the school network</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>As Universities, Colleges and schools have\non-premise servers; it can be not particularly easy for staff to access those\nfiles once they have left campus.&nbsp;</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Working from home or off-campus is easy as Foldr\ncan address these issues; allowing you to add on-premise networked storage to\nFoldr so that you can access files from outside of the network.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":30} -->\n<div style="height:30px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Small business access to files from home</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>If you are running a small business and have a\nlocal network server set up, you will probably need to set staff up with access\nto your file servers from outside the network. Many people attempt to do this\nwith costly and clunky remote VPN connections. However, you won''t need these if\nyou use Foldr - all you need is an internet connection, and you can add your\nnetwork server to Foldr for easy access to files from home.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>How do you get access to your files using Foldr?</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:paragraph -->\n<p>Foldr has apps for most platforms, including:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>Desktop client for Windows</li><li>Desktop client for macOS</li><li>Apps for Andriod and iOS</li><li>For those who don''t have the above, there''s a web-based version for accessing files on the move.</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:heading {"align":"left","level":3} -->\n<h3 class="has-text-align-left">Does Foldr allow for secure file access?</h3>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph -->\n<p>Foldr uses multiple layers of security measures to\nensure that files are transmitted safely and viewed or edited by appropriate\nusers. Some of the security measures it includes are:</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:list -->\n<ul><li>HTTPS/SSL encryption to ensure that your data is secure in transit.</li><li>Multi-factor authentication</li><li>Auditing and visualisation tools let you see who''s accessing and sharing files and folders</li><li>Password-protected file sharing links and email</li></ul>\n<!-- /wp:list -->\n\n<!-- wp:paragraph -->\n<p>And, because it''s using your server, you have\ncomplete ownership of your files; no need to worry about whether or not there\nis anyone else with access to the data or be part of the big downtime bubble\nwhen a major Cloud provider has an issue.</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:html -->\n<h3 style="line-height: 1.5em;" class="has-text-align-left">Foldr are currently running an extended trial due\nto the COVID-19 conditions. So, if you or a customer would like to trial Foldr\nfor 60-days, then fill out the form below, or contact the <a href=".../contact/">sales team</a> and we''ll\nget you set up.</h3>\n<!-- /wp:html -->\n\n<!-- wp:spacer {"height":50} -->\n<div style="height:50px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:paragraph -->\n<p>[well]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:columns -->\n<div class="wp-block-columns"><!-- wp:column {"verticalAlignment":"center"} -->\n<div class="wp-block-column is-vertically-aligned-center"><!-- wp:image {"id":7092,"sizeSlug":"large"} -->\n<figure class="wp-block-image size-large"><img src="https://staging.selectec.com/wp-content/uploads/2019/04/foldr-logo-4.png" alt="" class="wp-image-7092"/></figure>\n<!-- /wp:image --></div>\n<!-- /wp:column -->\n\n<!-- wp:column {"verticalAlignment":"center"} -->\n<div class="wp-block-column is-vertically-aligned-center"><!-- wp:heading {"align":"left","level":4} -->\n<h4 class="has-text-align-left">Remote access and file collaboration tools</h4>\n<!-- /wp:heading -->\n\n<!-- wp:paragraph {"align":"left"} -->\n<p class="has-text-align-left">Foldr is the easy to set up file unification and collaboration tool. Allowing you to add any type of storage on-premise or in the cloud, which syncs up to your office 365 and G Suite in a jiffy. </p>\n<!-- /wp:paragraph -->\n\n<!-- wp:html -->\n<a class="uk-button uk-button-large uk-button-primary style= " align:="" left;"="" href=".../foldr-as-a-document-management-tool/">Learn more</a>\n<!-- /wp:html --></div>\n<!-- /wp:column --></div>\n<!-- /wp:columns -->\n\n<!-- wp:paragraph -->\n<p>[/well]</p>\n<!-- /wp:paragraph -->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:block {"ref":7017} /-->\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:html -->\n<h4 class="has-text-align-left">Sign up for your Free Foldr trial<br></h4>\n<!--[if lte IE 8]>\n<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2-legacy.js"></script>\n<![endif]-->\n<script charset="utf-8" type="text/javascript" src="//js.hsforms.net/forms/v2.js"></script>\n<script>\n  hbspt.forms.create({\n	portalId: "5940584",\n	formId: "2703db5b-2f7e-40d3-8ed5-a29fa27be478"\n});\n</script>\n<!-- /wp:html -->', 'Foldr, the perfect companion to working from home', '', 'inherit', 'closed', 'closed', '', '8520-revision-v1', '', '', '2020-09-23 10:28:43', '2020-09-23 10:28:43', '', 8520, 'http://staging.selectec.com/8520-revision-v1/', 0, 'revision', '', 0),
(8957, 33, '2020-10-12 11:06:58', '2020-10-12 11:06:58', '', 'intuitive-training-webinar-20-10-1', '', 'inherit', 'closed', 'closed', '', 'intuitive-training-webinar-20-10-1', '', '', '2020-10-12 11:06:58', '2020-10-12 11:06:58', '', 8595, 'http://staging.selectec.com/wp-content/uploads/2020/04/intuitive-training-webinar-20-10-1.png', 0, 'attachment', 'image/png', 0),
(8958, 33, '2020-10-12 11:08:22', '2020-10-12 11:08:22', '', 'intuitive-training-webinar-20-10', '', 'inherit', 'closed', 'closed', '', 'intuitive-training-webinar-20-10', '', '', '2020-10-12 11:08:22', '2020-10-12 11:08:22', '', 8595, 'http://staging.selectec.com/wp-content/uploads/2020/04/intuitive-training-webinar-20-10.png', 0, 'attachment', 'image/png', 0),
(8960, 33, '2020-10-13 14:50:01', '2020-10-13 14:50:01', '', 'difficult-to-digital-hero', '', 'inherit', 'closed', 'closed', '', 'difficult-to-digital-hero', '', '', '2020-10-13 14:50:01', '2020-10-13 14:50:01', '', 5969, 'http://staging.selectec.com/wp-content/uploads/2018/12/difficult-to-digital-hero.png', 0, 'attachment', 'image/png', 0),
(8961, 33, '2020-11-04 11:02:11', '2020-11-04 11:02:11', 'Print management solutions are extremely popular at the moment as customers are focused on reducing both their costs and their carbon footprint. PaperCut is simple to install, has a modern interface and is feature rich. Combine this with the fantastic marketing resources for re-sellers and an online quotation system and PaperCut demonstrates that implementing print management solutions for your customers is no longer scary or something to be avoided.', 'PaperCut MF', '', 'inherit', 'closed', 'closed', '', '49-autosave-v1', '', '', '2020-11-04 11:02:11', '2020-11-04 11:02:11', '', 49, 'http://staging.selectec.com/49-autosave-v1/', 0, 'revision', '', 0),
(8963, 8, '2020-11-09 12:49:47', '2020-11-09 12:49:47', 'We have been asked many times by our channel partners if there was a way to send out an email reminder to users to tell them what their Primary or Secondary ID Numbers are and provide a PaperCut ID Number Reminder.\nAs we had some spare time while being between some interesting integration projects (more on these later) and we wanted to put our&nbsp;<a href="https://golang.org/" target="_blank" rel="noopener noreferrer">Go</a> implementation of the <a href="https://www.papercut.com/products/ng/manual/common/topics/tools-web-services.html" target="_blank" rel="noopener noreferrer">PaperCut XML-RPC API</a> to good use we have created this quick tool which will send out those reminders if needed.\n<table style="width: 100%;">\n<tbody>\n<tr>\n<td><a href="https://drive.google.com/file/d/1i33UZ6-10WoL8AUL9SNSt3wNFxCGDheU/view?usp=sharing" target="_blank" rel="noopener noreferrer">Download for Linux</a></td>\n<td><a href="https://drive.google.com/file/d/14QtdnZURtetfshc8fVFkWlRU2jjz4weX/view?usp=sharing" target="_blank" rel="noopener noreferrer">Download for Windows</a></td>\n<td><a href="https://drive.google.com/file/d/10S5IfiVjeqy3-PO9ZRJYftuZpoM1lztm/view?usp=sharing" target="_blank" rel="noopener noreferrer">Download for Mac</a></td>\n</tr>\n</tbody>\n</table>\n<h3>&nbsp;</h3>\n<h3>How do I use the PaperCut ID Number Reminder?</h3>\nSimple, download the archive for your platform of choice, extract to an easy to find&nbsp;directory and modify the config.toml file to fit your environment. You can even modify the templates if you want but make sure you keep the placeholders in there for the Primary and Secondary ID numbers.\n<h3>What are these values for in the config file?</h3>\n[widgetkit id="56" name="Blog - ID reminder tool"]\n<h3>Awesome, What are the command options?</h3>\nIf you want to remind a single user of their ID you would run:\n<pre class="toolbar:2 toolbar-overlay:false toolbar-hide:false toolbar-delay:false show-title:false striped:false marking:false ranges:false nums:false nums-toggle:false wrap-toggle:false lang:sh decode:true ">id_reminder user username</pre>\nIf the username contains a space your command would look like this (this also applies to group names):\n<pre class="toolbar:2 toolbar-overlay:false toolbar-hide:false toolbar-delay:false show-title:false striped:false marking:false ranges:false nums:false nums-toggle:false wrap-toggle:false lang:sh decode:true">id_reminder user "user name"</pre>\nFor a group of users (or OU) you will run:\n<pre class="toolbar:2 toolbar-overlay:false toolbar-hide:false toolbar-delay:false show-title:false striped:false marking:false ranges:false nums:false nums-toggle:false wrap-toggle:false lang:sh decode:true">id_reminder group groupname</pre>\nIf you are feeling brave and your mail server will handle it you can remind all users with this command:\n<pre class="toolbar:2 toolbar-overlay:false toolbar-hide:false toolbar-delay:false show-title:false striped:false marking:false ranges:false nums:false nums-toggle:false wrap-toggle:false lang:sh decode:true">id_reminder all</pre>\nWe can also generate ID numbers if needed for any user that doesn''t currently have an ID. For a user you would run:\n<pre class="toolbar:2 toolbar-overlay:false toolbar-hide:false toolbar-delay:false show-title:false striped:false marking:false ranges:false nums:false nums-toggle:false wrap-toggle:false lang:sh decode:true">id_reminder generate user "username"</pre>\nor for a group of users:\n<pre class="toolbar:2 toolbar-overlay:false toolbar-hide:false toolbar-delay:false show-title:false striped:false marking:false ranges:false nums:false nums-toggle:false wrap-toggle:false lang:sh decode:true">id_reminder generate group "groupname"</pre>\n<h3>I get user or group does not exist, what did I do wrong?</h3>\nTry " &nbsp; &nbsp;"''s around the name for example "John McTester"\n<h3>What happens if I try to send both IDs but users only have one&nbsp;of them set?</h3>\nThe tool will work this out and just send the ID it can find using the single email template (Mama Didn''t Raise No Fool!)\n<h3>Hang on, I didn''t put my SMTP settings in the config file</h3>\nThere is no need, We take these values from PaperCut for you so as long as you can send a notification from PaperCut you will be all good here, If you are using a mail relay that doesn''t require authentication set the anonrelay value to true in the config.toml\n<h3>Where do I go for support or if I want to ask if you can send a notification using a different method?</h3>\nJust send an email to <a href="mailto:support@selectec.com">support@selectec.com</a> and we will get back to you, remember this is a free tool so if we are in the middle of an urgent issue there may be a slight delay in our reply. For feature requests -&nbsp;If we agree with you and you are nice then we can look at updating the PaperCut ID Number Reminder Tool with your requirements. Enjoy!\n\n<img class="alignnone wp-image-3602 size-full" title="PaperCut ID Number Reminder" src="https://staging.selectec.com/wp-content/uploads/2017/06/id_reminder.gif" alt="PaperCut ID Number Reminder" width="1905" height="972">\n<h3>What''s new?</h3>\n<h4>May 1st 2018</h4>\n<ul>\n 	<li>Added an option to generate ID numbers for users that don''t have them</li>\n 	<li>Added an option to ignore SSL/TLS certificate issues when sending emails</li>\n 	<li>Updated the email templates to support UTF-8 characters</li>\n 	<li>Updated the email templates so you can now use the username if required</li>\n</ul>', 'ID Reminder Tool', '', 'inherit', 'closed', 'closed', '', '3589-revision-v1', '', '', '2020-11-09 12:49:47', '2020-11-09 12:49:47', '', 3589, 'http://staging.selectec.com/3589-revision-v1/', 0, 'revision', '', 0),
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(8971, 33, '2020-11-18 09:40:00', '2020-11-18 09:40:00', '<!-- wp:paragraph {"className":"has-text-align-center has-medium-font-size"} -->\r\n<p class="has-text-align-center has-medium-font-size">PaperCut MF 20.1 comes with an updated format: PaperCut will no longer have a "new release", but instead will have a continuous delivery of new updates. Don''t worry, you''ll still have early access to all of the upcoming product updates - it just means that you and your customers will get access to certain features sooner... what''s not to love about that?!</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:spacer {"height":50} -->\r\n<div class="wp-block-spacer" style="height: 50px;" aria-hidden="true"> </div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:image {"id":8975,"sizeSlug":"large"} -->\r\n<figure class="wp-block-image size-large"><img class="wp-image-8975" src="https://staging.selectec.com/wp-content/uploads/2020/11/papercut-20.-1-hero-1024x538.png" alt="" /></figure>\r\n<!-- /wp:image -->\r\n\r\n<!-- wp:spacer -->\r\n<div class="wp-block-spacer" style="height: 100px;" aria-hidden="true"> </div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:separator --><hr class="wp-block-separator" /><!-- /wp:separator -->\r\n\r\n<!-- wp:table {"className":"is-style-regular"} -->\r\n<figure class="wp-block-table is-style-regular">\r\n<figure class="wp-block-table is-style-regular">\r\n<table>\r\n<tbody>\r\n<tr>\r\n<td><br />\r\n<div class="wk-scope">\r\n<div>\r\n<div class="wk-grid wk-text-left wk-flex-middle">\r\n<div class="wk-width-1-2@m wk-text-center wk-first-column"><img class=" wk-transition-scale-up wk-transition-opaque" src="https://staging.selectec.com/wp-content/uploads/2020/11/papercut-mf-20-1-universal-print.jpg" alt="Microsoft Universal Print" /></div>\r\n<div class="wk-width-1-2@m">\r\n<div class="wk-panel wk-padding wk-width-1-1">\r\n<h3 class="wk-h2">Microsoft Universal Print</h3>\r\n<div class="wk-margin">\r\n<p><span data-preserver-spaces="true">PaperCut released their Universal Print connector in July.</span></p>\r\n<p><span data-preserver-spaces="true">Learn more about it </span><a class="editor-rtfLink" href="https://www.papercut.com/products/do-more/universal-print/pup-behind-the-scenes/" target="_blank" rel="noopener"><span data-preserver-spaces="true">here</span></a><span data-preserver-spaces="true">.</span></p>\r\n<p><span data-preserver-spaces="true">Version 20.1 includes the Universal Print connector at no additional cost, so make sure your customers are ready for the Windows Universal Print launch early in 2021.</span></p>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n<div class="wk-grid wk-text-left wk-flex-middle">\r\n<div class="wk-width-1-2@m wk-text-center wk-flex-last@m"><img class=" wk-transition-scale-up wk-transition-opaque" src="https://staging.selectec.com/wp-content/uploads/2020/11/papercut-20-1-cloud-print.jpg" alt="Mobility Print with Cloud Print" /></div>\r\n<div class="wk-width-1-2@m wk-first-column">\r\n<div class="wk-panel wk-padding wk-width-1-1">\r\n<h3 class="wk-h2">Mobility Print with Cloud Print</h3>\r\n<div class="wk-margin">\r\n<p><span data-preserver-spaces="true">As you </span><a class="editor-rtfLink" href="https://www.papercut.com/products/free-software/mobility-print/" target="_blank" rel="noopener"><span data-preserver-spaces="true">may already know</span></a><span data-preserver-spaces="true">, Google Cloud Print is deprecated as of 31st December 2020. PaperCut added Mobility Print with Cloud Print in Version 20, this month they introduced the beta version to Windows, macOS and BYOD Chromebooks. It''s great for those who need a like-for-like alternative to Google Cloud Print.</span></p>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n</td>\r\n</tr>\r\n</tbody>\r\n</table>\r\n</figure>\r\n</figure>\r\n<!-- /wp:table -->\r\n\r\n<!-- wp:spacer {"height":50} -->\r\n<div class="wp-block-spacer" style="height: 50px;" aria-hidden="true"> </div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:separator --><hr class="wp-block-separator" /><!-- /wp:separator -->\r\n\r\n<!-- wp:spacer {"height":50} -->\r\n<div class="wp-block-spacer" style="height: 50px;" aria-hidden="true"> </div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:heading -->\r\n<h2>What''s new in Print Deploy</h2>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:spacer {"height":50} -->\r\n<div class="wp-block-spacer" style="height: 50px;" aria-hidden="true"> </div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:paragraph -->\r\n<div class="wk-grid wk-text-left wk-flex-middle">\r\n<div class="wk-width-2-3@m wk-text-center wk-first-column"><img class=" wk-transition-scale-up wk-transition-opaque" src="https://staging.selectec.com/wp-content/uploads/2020/11/google-sso.jpg" alt="Sign into Print Deploy with Google" /></div>\r\n<div class="wk-width-1-3@m">\r\n<div class="wk-panel wk-padding wk-width-1-1">\r\n<h3 class="wk-h2">Sign into Print Deploy with Google</h3>\r\n<div class="wk-margin">\r\n<p>Users can now use their G Suite accounts to log in and install printers!</p>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n<div class="wk-grid wk-text-left wk-flex-middle">\r\n<div class="wk-width-2-3@m wk-text-center wk-flex-last@m"><img class=" wk-transition-scale-up wk-transition-opaque" src="https://staging.selectec.com/wp-content/uploads/2020/11/mobility-print-linux.jpg" alt="Print Deploy Linux Client" /></div>\r\n<div class="wk-width-1-3@m wk-first-column">\r\n<div class="wk-panel wk-padding wk-width-1-1">\r\n<h3 class="wk-h2">Print Deploy Linux Client</h3>\r\n<div class="wk-margin">\r\n<p>You can now quickly deploy print queues to your Linux environment via the Linux Deploy Print client giving your customers more choice.</p>\r\n</div>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:spacer {"height":50} -->\r\n<div class="wp-block-spacer" style="height: 50px;" aria-hidden="true"> </div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:columns {"backgroundColor":"very-light-gray"} -->\r\n<div class="wp-block-columns has-background has-very-light-gray-background-color"><!-- wp:column -->\r\n<div class="wp-block-column"><!-- wp:heading {"align":"left","level":3} -->\r\n<h3 class="has-text-align-left">Configure ports to support HTTP load balancers and cloud deployments</h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>PaperCut extended their support of enterprise customers in their last release with the addition of load balancing options. They have now extended this to cover Print Deploy, ensuring that you can always access print queues.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>You can now enhance<strong> </strong>customers'' environments by configuring Print Deploy to use the custom ports required by these implementations.</p>\r\n<!-- /wp:paragraph --></div>\r\n<!-- /wp:column -->\r\n\r\n<!-- wp:column -->\r\n<div class="wp-block-column"><!-- wp:heading {"align":"left","level":3} -->\r\n<h3 class="has-text-align-left">Bulk zone creation</h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Make setting up<strong> </strong>your Print Deploy environment a doddle by creating new zones in bulk via a csv upload!</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>...this is great for bulk zone creations for enterprise-size customers and larger implementations of Print Deploy. The new zones can then be managed and viewed within the Print Deploy admin UI, ready for your print queues to connect to.</p>\r\n<!-- /wp:paragraph --></div>\r\n<!-- /wp:column --></div>\r\n<!-- /wp:columns -->\r\n\r\n<!-- wp:spacer {"height":50} -->\r\n<div class="wp-block-spacer" style="height: 50px;" aria-hidden="true"> </div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:separator --><hr class="wp-block-separator" /><!-- /wp:separator -->\r\n\r\n<!-- wp:spacer {"height":50} -->\r\n<div class="wp-block-spacer" style="height: 50px;" aria-hidden="true"> </div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:heading -->\r\n<h2>New in PaperCut 20.1</h2>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<div class="wk-width-1-2@m wk-text-center wk-first-column"><img class=" wk-transition-scale-up wk-transition-opaque" src="https://staging.selectec.com/wp-content/uploads/2020/11/spool-file-encryption.png" alt="Spool file Encryption" /></div>\r\n<div class="wk-width-1-2@m">\r\n<div class="wk-panel wk-padding wk-width-1-1">\r\n<h3 class="wk-h2">Spool file Encryption</h3>\r\n<div class="wk-margin">\r\n<p><span data-preserver-spaces="true">If you have an organisation that is sensitive to anyone who has access to the disk and wants to get hold of the job information, then this is the feature for you... All jobs are encrypted while they are stored on the print providers'' disk. Neat!</span></p>\r\n<ul>\r\n<li><span data-preserver-spaces="true">Windows O/S only support</span></li>\r\n<li><span data-preserver-spaces="true">AES-256-GCM Encryption</span></li>\r\n<li><span data-preserver-spaces="true">On-the-fly encryption before being stored on disk</span></li>\r\n</ul>\r\n</div>\r\n</div>\r\n</div>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:spacer -->\r\n<div class="wp-block-spacer" style="height: 100px;" aria-hidden="true"> </div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:image {"id":8997,"sizeSlug":"large"} -->\r\n<figure class="wp-block-image size-large"><img class="wp-image-8997" src="https://staging.selectec.com/wp-content/uploads/2020/11/data-integration-papercut-20-1-1024x548.jpg" alt="PaperCut 20.1" /></figure>\r\n<!-- /wp:image -->\r\n\r\n<!-- wp:columns -->\r\n<div class="wp-block-columns"><!-- wp:column -->\r\n<div class="wp-block-column"><!-- wp:heading {"level":3} -->\r\n<h3>Data integration</h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>A new, easy to configure data integration platform to export usage data from PaperCut to a third party Business Intelligence tool.</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>Use it to:</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul>\r\n<li>Select data sets</li>\r\n<li>Generate historical data export</li>\r\n<li>Choose data output location</li>\r\n<li>Export data to csv format</li>\r\n<li>Build any dashboard you want!</li>\r\n</ul>\r\n<!-- /wp:list -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>You also have the freedom to build your own interactive dashboards - if that’s not your thing, then check here ---&gt;</p>\r\n<!-- /wp:paragraph --></div>\r\n<!-- /wp:column -->\r\n\r\n<!-- wp:column -->\r\n<div class="wp-block-column"><!-- wp:heading {"level":3} -->\r\n<h3>Pre-built dashboards</h3>\r\n<!-- /wp:heading -->\r\n\r\n<!-- wp:paragraph -->\r\n<p>If you don’t have the resource or time to build your own dashboard solution then check out <a href="https://staging.selectec.com/products/intuitive-bi-dashboards/" target="_blank" rel="noreferrer noopener">Intuitive</a> BI:</p>\r\n<!-- /wp:paragraph -->\r\n\r\n<!-- wp:list -->\r\n<ul>\r\n<li>It’s an off the shelf solution with lots of pre-configured options.</li>\r\n<li>Quick and visual understanding of your top printers, users and scanners</li>\r\n<li>A great value-add option for any users of PaperCut</li>\r\n<li>A neat, visual way to drill down into usage during PaperCut demos</li>\r\n</ul>\r\n<!-- /wp:list --></div>\r\n<!-- /wp:column --></div>\r\n<!-- /wp:columns -->\r\n\r\n<!-- wp:spacer {"height":50} -->\r\n<div class="wp-block-spacer" style="height: 50px;" aria-hidden="true"> </div>\r\n<!-- /wp:spacer -->\r\n\r\n<!-- wp:separator --><hr class="wp-block-separator" /><!-- /wp:separator -->\r\n\r\n<!-- wp:heading {"level":3} -->\r\n<h3>If you would like to learn more about PaperCut MF 20.1 then head on over to the <a href="https://portal.papercut.com/products/mf/update-2020-h2/">Partner Portal</a> where you can find additional resources on the latest version of PaperCut MF</h3>\r\n<!-- /wp:heading -->', 'PaperCut MF 20.1', '', 'publish', 'closed', 'closed', '', 'papercut-mf-20-1', '', '', '2024-12-11 15:14:17', '2024-12-11 15:14:17', '', 0, 'http://staging.selectec.com/?p=8971', 13, 'post', '', 0);
