Anyone that has ever sent us a printing problem support ticket will know that getting PaperCut to <a href="http://www.papercut.com/kb/Main/DeleteAPrinterInPaperCutNG" target="_blank" rel="noopener noreferrer">ignore</a> a queue or turning off the PaperCut print provider service (the bit that does all the ugly behind the scenes tracking) is a great test to help work out where the issue is. If it is