INSERT INTO `jb_posts` VALUES
(4707, 33, '2019-01-23 12:40:41', '2019-01-23 12:40:41', '<strong>Claire has been working with  B2B''s for the best part of a decade now, having plenty of experience mucking in with most aspects of marketing. No task is too big (or small) for her, and there''s nothing she won''t give her best shot!</strong>\n\nThis has meant that she has a broad range of experience in marketing including web design, brand identity, lead nurture campaigns, copywriting, as well as lots of design (which is still her favourite part of the job!)\n\nClaire joined Selectec after being recommended to them by the folks at <a href="https://foldr.io">Foldr</a>, where she built their Brand Identity for them as you see it in its current iteration.\n\nShe has an unhealthy interest in colour correction, textures, and atmosphere.\n\nOutside of work, Claire can be seen chasing her unruly dog around the house, or starting a never-ending stream of home improvements that are always more than she can handle!\n\nShe also enjoys an adventure in the form of travel (read: holiday... who doesn''t?!), especially the food and weather which accompanies these travels. ? ?', 'Claire', '', 'inherit', 'closed', 'closed', '', '4705-autosave-v1', '', '', '2019-01-23 12:40:41', '2019-01-23 12:40:41', '', 4705, 'http://staging.selectec.com/4705-autosave-v1/', 0, 'revision', '', 0),
(4708, 33, '2018-06-07 09:47:50', '2018-06-07 09:47:50', '<h2 style="text-align: left;">Our team has just arrived in Stockholm ahead of our Digital Transformation Nordic event</h2>\r\n<img class="aligncenter wp-image-4681 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/06/digital-transformation.png" alt="Selectec''s Digital Transformation Event" width="500" height="215" />\r\n\r\nThe Digital Transformation event will show Nordic Doc’s resellers the best PaperCut has to offer - with a growing list of fantastic features, we’re showing our resellers how to utilise PaperCut''s features to help increase sales.\r\n\r\nAs you already know, Selectec partnered with <a href="http://swedprint.com/">Nordic Doc Solutions</a> at the <a href="/nordicdoc-partnership-announcement/">beginning of the year</a>, giving us the ability to offer a greater geographical presence for PaperCut in the Nordic region. In return, Selectec offers Nordic Doc additional resources and technical expertise to meet their growing demand for PaperCut products. Nordic Doc’s resellers gain complete peace of mind over their PaperCut experience.\r\n\r\nWe’ll be showcasing our complimentary print solutions – where you can learn more about PaperCut and how to sell it to your clients. With that said, here’s some insight into what to expect and what the takeaways will be at the event.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">What''s happening on the day?</h4>\r\n&nbsp;\r\n\r\n<strong>Products you’ll learn more about when you attend:</strong>\r\n<ul>\r\n 	<li><strong>PaperCut</strong> – value proposition of our products, alongside lively discussions around the future roadmap and channel partner ecosystem.</li>\r\n 	<li><strong>Elatec</strong> – complimentary RFID solutions offered by Elatec, who’s groundbreaking new product developments will be of great interest to all those driven to add further value to their customers’ infrastructures.</li>\r\n 	<li><strong>Foldr </strong>– File Management and collaboration software.</li>\r\n 	<li><strong>Special guests</strong> will share their success stories and case studies, which continues to outline the fantastic new partnership between Selectec &amp; Nordic Doc Solutions.</li>\r\n</ul>\r\n&nbsp;\r\n\r\n<strong>RoundTable Afternoon:</strong>\r\n<ul>\r\n 	<li>Lively roundtable discussions with the PaperCut team around the future roadmap and channel partner ecosystem.</li>\r\n 	<li>Learn more from Elatec’s workshop, which will provide interactive insight into their complimentary integration with other products &amp; brands.</li>\r\n</ul>\r\n&nbsp;\r\n<h4 style="text-align: left;">Plus an introduction to the latest addition to the family, Foldr.</h4>\r\nFoldr centralises all your files no matter where they are and makes them accessible through one simple interface. You can then edit them using pretty much anything.\r\n\r\n&nbsp;\r\n<h5></h5>\r\n<h5 style="text-align: left;">After the event</h5>\r\nAt 5 pm we''re holding our post-event networking opportunity, in the beautiful setting of Stockholm’s Nybroviken inlet and archipelago, where you can interact with your peers over a refreshment or two.\r\n\r\nDon’t forget, if you have any questions tweet us with <strong>#papercutnordics2018</strong>, where we’ll be able to answer any of your questions. If you miss them during the event, we’ll be producing a post on your questions, updated as the event unfolds.\r\n\r\n&nbsp;\r\n\r\nIf you would like to know more about PaperCut, Elatec, or Foldr, please <a href="https://staging.selectec.com/contact/">get in touch</a> with our team.', 'Digital Transformation Nordic event', '', 'inherit', 'closed', 'closed', '', '4666-revision-v1', '', '', '2018-06-07 09:47:50', '2018-06-07 09:47:50', '', 4666, 'http://staging.selectec.com/4666-revision-v1/', 0, 'revision', '', 0),
(4711, 33, '2018-06-13 10:20:39', '2018-06-13 10:20:39', '<img class="aligncenter wp-image-4722 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/06/manage-file-storage-1.png" alt="multiple file storage locations" width="525" height="250" />\r\n<h2 style="text-align: left; line-height: 1.5;">How can you gain some kind of control over your business''s multiple file storage locations?</h2>\r\nWith the proliferation of flexible working environments and the rise of SaaS, the quest to maintain control of multiple file storage locations can seem like a never-ending uphill battle. With your employees keen to take on all of the latest software, it seems like your IT department never quite has control over all of the logins and accounts of their users. So how do you gain control over your data when staff are accessing files from the office, home, or on un-secured public Wi-Fi hotspots while working on the move?\r\n\r\n&nbsp;\r\n\r\nThere probably isn’t one defined way in which a business can take control of their file storage, but there are ways in which you can take back control of your data. Have a look below for some useful solutions to your problems.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;"><strong>The problem you have with remembering where you’ve saved a file</strong></h3>\r\nYour staff have logins for multiple storage accounts, there’s one for Google Drive, DropBox, SharePoint, and on-premise storage. They have a file they want to save, but where do they save it? They’ll ask their manager who’ll say – ‘here’s the policy document on saving files’. Perfect, right?!\r\n\r\nWell, yes and no. There are policies, but ultimately people may (and will probably!) <em>not</em> store files in the place they are supposed to. And once they’ve stored it somewhere they shouldn’t have, how is anyone else supposed to know where it’s been stored? If someone else wants to find the file, how do they search for it?\r\n\r\nThis is where <a href="https://staging.selectec.com/products/foldr/">Foldr</a> comes in. It provides a single interface where you can connect all of these storage accounts – be it SharePoint, DropBox, on-premise or anything in between – and provides a unified search function across all accounts.\r\n\r\nThis makes it possible to search <em>all</em> of your connected storage accounts. You can search for files by name, filter results by modified date, or even search for specific key words within files. Foldr Search also has the ability to read text from images, such as scanned documents or PDFs using Optical Character Recognition (OCR) allowing you to ‘search’ inside documents. This enables you to browse files to find the correct document, even when it’s stored in the wrong location. Plus, you can move the files to their correct location, even if that means you’re moving them between different storage accounts. Remembering where a file has been saved will never be a problem again.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;"><strong>The problem with multiple user accounts and passwords</strong></h3>\r\nLet’s face it, having dozens of passwords for different websites and online accounts is increasingly common as we shift to a digital world. Every business has multiple accounts for different sections of the company – from Accounts to HR, Marketing to Sales; when Users have lots of different user names and passwords, it leaves these accounts vulnerable to potential security attacks. The more passwords staff have to remember, the more common it is for them to use easy-to-crack and insecure passwords, creating more potential security threats to businesses.\r\n\r\nSingle Sign-On allows your users to have <em>one</em> set of credentials that they use to login to <em>all</em> of their connected accounts. Foldr can act as a Single Sign-On Service Provider giving you secure access, without having to write your passwords under different fake names in your phone…or on that sticky note on your desk.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;"><strong>The Problem with collaborating on files</strong></h3>\r\nOne of the best features – but also one of the biggest problems – with cloud storage accounts is sync clients. These are applications that allow you to have a folder on your computer that is an exact replica of your storage in the cloud. Pretty useful right? Well, very useful until some files don’t sync correctly or the sync stops working all together and you don’t notice, leaving the files you’re working on locally vulnerable as they’re not pushed back to the cloud.\r\n\r\nFoldr solves this problem by providing you with a network drive on your Mac or PC – this contains all of the folders from your various storage accounts and is looking directly at each of them ‘live.’ No sync required. As a result, your files will never be out of sync and you’ll never lose your data.\r\n\r\n<strong>Pro tip:</strong> Foldr’s network drive even allows access to on-premise storage outside of the office with no VPN required!\r\n\r\n&nbsp;\r\n<h4 style="text-align: left; line-height: 1.5;"><strong>So what''s the solution to your problems?</strong></h4>\r\nTalk to us about Foldr! There’s a ton more features we haven’t mentioned above so we’re keen to hear how we can help solve other business problems you may have using Foldr.\r\n\r\n&nbsp;\r\n\r\nGet in touch with our <a href="https://staging.selectec.com/contact/">sales team</a>, or try 30 days free for yourself.', 'Manage your multiple file storage locations', '', 'publish', 'closed', 'closed', '', 'manage-multiple-file-storage-locations', '', '', '2018-06-26 10:45:11', '2018-06-26 10:45:11', '', 0, 'http://staging.selectec.com/?p=4711', 78, 'post', '', 0),
(4720, 33, '2018-06-12 12:07:23', '2018-06-12 12:07:23', '', 'manage-file-storage', '', 'inherit', 'closed', 'closed', '', 'manage-file-storage', '', '', '2018-06-12 12:07:23', '2018-06-12 12:07:23', '', 4711, 'http://staging.selectec.com/wp-content/uploads/2018/06/manage-file-storage.png', 0, 'attachment', 'image/png', 0),
(4722, 33, '2018-06-12 12:21:25', '2018-06-12 12:21:25', '', 'manage-file-storage', '', 'inherit', 'closed', 'closed', '', 'manage-file-storage-2', '', '', '2018-06-12 12:21:51', '2018-06-12 12:21:51', '', 4711, 'http://staging.selectec.com/wp-content/uploads/2018/06/manage-file-storage-1.png', 0, 'attachment', 'image/png', 0),
(4727, 33, '2020-03-23 17:29:15', '0000-00-00 00:00:00', '<p>&nbsp;</p>\n<h1 style="color: #6fb610;">60-day free trial of Foldr</h1>\n<p style="font-size: 1.3em; line-height: 1.5em; text-align: center;">Unify all of your storage accounts in one easy to use interface. Collaborate and share, from anywhere, using any device. If you would like your free trial of Foldr, sign up for 30 days and see where Foldr can take you.</p>\n\n<!-- wp:spacer {"height":20} -->\n<div style="height:20px" aria-hidden="true" class="wp-block-spacer"></div>\n<!-- /wp:spacer -->\n\n<!-- wp:core-embed/youtube {"url":"https://youtu.be/lcXDADko_ug","type":"video","providerNameSlug":"youtube","className":"wp-embed-aspect-16-9 wp-has-aspect-ratio"} -->\n<figure class="wp-block-embed-youtube wp-block-embed is-type-video is-provider-youtube wp-embed-aspect-16-9 wp-has-aspect-ratio"><div class="wp-block-embed__wrapper">\nhttps://youtu.be/lcXDADko_ug\n</div></figure>\n<!-- /wp:core-embed/youtube -->', '60-day free trial of Foldr', '', 'draft', 'closed', 'closed', '', 'foldr-trial', '', '', '2020-03-23 17:29:15', '2020-03-23 17:29:15', '', 27, 'http://staging.selectec.com/?page_id=4727', 0, 'page', '', 0),
(4730, 30, '2018-06-13 10:04:24', '2018-06-13 10:04:24', '<h2 style="text-align: left;">A roundup of our Digital Transformation partner event last week</h2>\r\nLast week the Selectec team, alongside our Partners at <a href="http://swedprint.com/">NordicDoc Solutions</a> – hosted a PaperCut partner event at the stunning <a href="http://www.niorum.se/">Nio Rum</a> in downtown Stockholm.\r\n\r\n<img class="aligncenter wp-image-4762 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/06/hero-image-stockholm-event-1024x534.jpg" alt="" width="660" height="344" />\r\n\r\nA selection of CEOs, Sales Directors, and Pre-Sales from partners across the Nordics joined us at the event for a day of open discussions and roundtable workshops, covering not only <a href="https://staging.selectec.com/papercut-mf-version-18-1/">PaperCut</a> but the groundbreaking complimentary RFID products that Elatec offer.\r\n\r\nCandidates took part in lively round-table discussions about the Digital Transformation journey within the print sector, and how the exciting new partnership between NordicDoc and Selectec offers a full end-to-end customer process for all of your Print workflow needs.\r\n\r\n&nbsp;\r\n\r\nSelectec and NordicDoc help to provide their partners complete print production workflow from:\r\n<ul>\r\n 	<li>Initial meetings</li>\r\n 	<li>Statement of Works</li>\r\n 	<li>Proof of Concept</li>\r\n 	<li>Installation</li>\r\n 	<li>Training</li>\r\n 	<li>Complete customisation &amp; Development</li>\r\n 	<li>Direct support contracts</li>\r\n</ul>\r\n&nbsp;\r\n<h4 style="text-align: left;">What did participant’s take home from the event?</h4>\r\nAttendees gained insight into market trends within the Nordic region from the PaperCut team, and had a sneak peek into PaperCut’s roadmap with upcoming changes for this ever-evolving product.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">What we’re bringing to the Nordics</h4>\r\nThe introduction to our new and exciting partnership was very well received and sparked lively debates about how we can assist these new and existing partners to grow their business, with the full support of our teams at Selectec &amp; NordicDoc.\r\n\r\nOur mission is to bring more than just a “license ordering service” to our resellers - we aim to complement our partners’ teams, enabling our resellers to grow their print solutions. We’re actively coaching our resellers on how they can best utilise their existing customer base to increase their existing revenue streams, and create new revenue streams by engaging with Selectec and NordicDoc’s teams.\r\n\r\n&nbsp;\r\n\r\nThe event finished with the opportunity to continue networking with the attendees while a private charter boat took us from the Stockholm harbor to the glorious city of Vaxholm, situated in the heart of the Swedish archipelago. Where we continued our conversations from the day, sparking new and exciting ways to promote the solutions within the Nordic market.\r\n\r\n<img class="alignnone wp-image-4766 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/06/papercut-stockholm-event-2018.jpg" alt="" width="1200" height="584" />\r\n\r\n&nbsp;\r\n\r\nWe had some great feedback from the day and are already planning our next partner discovery event in the Nordics soon. Keep your eyes peeled for your invitation to the next event - if you would like more information please feel free to email me at <a href="mailto:ben.mckean@selectec.com">ben.mckean@selectec.com</a>.', 'PaperCut Partner Event – Stockholm', '', 'publish', 'closed', 'closed', '', 'papercut-partner-event-stockholm-june-2018', '', '', '2018-06-15 22:00:48', '2018-06-15 22:00:48', '', 0, 'http://staging.selectec.com/?p=4730', 77, 'post', '', 0),
(4747, 8, '2018-06-15 21:49:06', '2018-06-15 21:49:06', 'Life in the trenches of support can be rewarding, no one gets a support gig without a desire to help people.\n\nA lot of support (for any product) is working logically to diagnose where the issue may lay. That also includes a fair amount of politely trying to point out it is not your product that is the issue and it is the customer''s server/network/DNS/firewall/proxy/firmware etc, always a tough conversation when the perception is that PaperCut is the problem because, to the customer, PaperCut = Printing. Not an unreasonable assumption, but chances are the same issue will be there if PaperCut was not installed (and what a miserable world that would be!).\n\nA good test is to turn off the PaperCut print provider service, without this service PaperCut will not track or be aware of any print jobs. Or, simply <a href="https://www.papercut.com/kb/Main/DeleteAPrinterInPaperCutNG" target="_blank" rel="noopener">ignore</a> the problem print queue (a less destructive option), this will allow your users to carry on printing to other queues without problems.<img class="aligncenter size-full wp-image-4852" src="https://staging.selectec.com/wp-content/uploads/2018/05/stop_papercut.jpg" alt="" width="834" height="60" />\n<h2>What went wrong?</h2>\nPopular support problems include "Printing is slow" or "Print jobs disappeared". Slow or missing print jobs have pretty much, always been down to the driver and queue settings so... make sure you are using the same print language between the virtual queue and physical queues and check that advanced printing features and bi-directional support is disabled. Also, make sure the drivers are up to date and not type 4. Or better yet have a read of our <a href="https://staging.selectec.com/windows-papercut-best-practises-part1/" target="_blank" rel="noopener">best practices guide</a> for Windows print servers and you will be off to a good start.\n<h2>Get the ball rolling</h2>\nIf you encounter any oddities with printing, print release or incorrect page counting issues start with the following...\n\nFirst up, enable debugging within PaperCut <strong>in two places</strong>. The two places are the PaperCut Application Server and PaperCut Print Provider.\n\nEnabling debug in the application server is just a tick box, the full instructions are <a href="http://www.papercut.com/kb/Main/HowToEnableDebugInNG" target="_blank" rel="noopener">here</a>. The default log collection size of 2GB is good enough for most sites but if the problem is rare or the customer has a lot of print queues/embedded devices then feel free to increase that size (go for 4GB).\n\n<img class="aligncenter size-full wp-image-4633" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_app_server.jpg" alt="" width="983" height="364" />\n\nMore importantly, for print issues, we need to enable debug in the <a href="http://www.papercut.com/kb/Main/HowToEnableDebugInThePrintProvider" target="_blank" rel="noopener">print provider</a>. This step is vital when troubleshooting print problems. Without debugging switched on the default logs won''t contain much in the way of useful data. The print provider does all the ugly work behind the scenes and contains all print activity for the server. Make sure this is enabled\n\n<img class="aligncenter size-full wp-image-4634" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_print.jpg" alt="" width="570" height="141" />\n\nLast of all, if you are having issues on a Windows server please get the event viewer tracking print jobs as per this page <a href="https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer" target="_blank" rel="noopener">https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer</a>\nWe do this because, If we can see what the OS thinks happens to the print job then it helps with the troubleshooting process.\n\nIf you check the debug log for the print job in question you can see the Job ID, this ID is the same ID assigned by the OS to the print job so you can easily find it in the event viewer.\n\n<img class="aligncenter wp-image-4646 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_event-1024x132.jpg" alt="" width="660" height="85" />\n<h2>Recreate (or wait...)</h2>\nIn an ideal world, you would be able to recreate the problem on demand and send us the log files. Annoyingly life does not always work out like that so leave debug on and be sure to flag any issues. Once you have enabled debug etc either reproduce the error (if possible) or wait until the error reproduces itself, this may involve the customer being aware so they can look out for the issue and report when it happens. How to find the correct logs and what to send us is all included in the links above.\n\nWhen working through issues like this the more context around the issue we receive the better for us. Ideally, we would want the debug logs from the app server and print provider as well as an export of the Windows event viewer, more importantly, the logs should cover the time frame the issue happened in.\n<h2>Troubleshooting</h2>\nWhile waiting for the issue to happen it can be a good idea to seek clarity on the problem.\n<ul>\n 	<li>Does it happen to more than one user/computer (is the issue with a certain user or machine or perhaps from a certain application?)</li>\n 	<li>Try printing as a domain admin or from the PaperCut server, do you get the same results?</li>\n 	<li>What happened to the print job (Always good to know, did it print? did papercut log it as printed/canceled/refunded?)</li>\n 	<li>What did the devices own logs say happened to the print job? (MFD''s are very clever and will contain their own internal job log. Take a look, it could help work out what went on)</li>\n 	<li>If it is a page count problem, grab the driver and install it on a laptop running the latest version of PaperCut, does the same thing happen?</li>\n</ul>\n<h2>What to collect</h2>\nDepending on the nature of the problem, the bare minimum information for us to help is:\n<ul>\n 	<li>Description of the problem (context is king)</li>\n 	<li>Date and time of the print job (ever looked through 900MB of log files? being able to narrow it down keeps support teams sane when looking at all those tabs in <a href="https://notepad-plus-plus.org/" target="_blank" rel="noopener">Notepad++</a>)</li>\n</ul>\n[caption id="attachment_4650" align="alignnone" width="660"]<img class="wp-image-4650 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_print_logs-1024x175.jpg" alt="" width="660" height="113" /> Logs are detailed, include as much information as possible[/caption]\n<ul>\n 	<li>Name of the user that had the issue (refines the search)</li>\n 	<li>Name of the print job that caused the problem (and again)</li>\n 	<li>Name/IP of the printer the job was released from (good to verify)</li>\n</ul>\nA screenshot of the "Job log" tab showing the problem print job will provide a lot of this information, so if possible please include one.\n\nThe more pieces of the puzzle we receive the quicker we can join the corners and make progress. Once we have files we will follow the job through the logs to work out what happened and advise accordingly.\n\nNeed technical help? reach out to the team on <a href="mailto:support@selectec.com">support@selectec.com</a>', 'Solving print job problems', '', 'inherit', 'closed', 'closed', '', '4625-autosave-v1', '', '', '2018-06-15 21:49:06', '2018-06-15 21:49:06', '', 4625, 'http://staging.selectec.com/4625-autosave-v1/', 0, 'revision', '', 0),
(4750, 8, '2018-06-12 22:59:42', '2018-06-12 22:59:42', '<ul>\r\n 	<li>*New* Writable secure public links. A new permission is available within Foldr Settings &gt;&gt; Shares &gt;&gt; Permissions &gt;&gt; Sharing to control access to this feature</li>\r\n 	<li>*New* Custom schedules per URI / Share for Search</li>\r\n 	<li>*New* (Beta) Editable templates for Email (secure public links) and SMS notifications</li>\r\n 	<li></li>\r\n</ul>\r\n<ul>\r\n 	<li>Additional storage local optimisations</li>\r\n 	<li>Further SMB client improvements</li>\r\n 	<li>Email notifications for shared files</li>\r\n 	<li>Updates all underlying OS packages</li>\r\n 	<li>SMB configuration changes</li>\r\n 	<li>Configurable retention for activity logs and default retention changed to 6 months</li>\r\n 	<li>Appliance local storage optimisation</li>\r\n 	<li>Database optimisation for user activity logs</li>\r\n 	<li>Performance improvements for OneDrive and SharePoint Online</li>\r\n 	<li>Additional OneDrive fix for overwriting files</li>\r\n 	<li>Further improves OneDrive files access when using manual account linking</li>\r\n 	<li>SSO IdP improvements – Better handling of relay state, signing out and new Service Provider templates for FreshDesk and Canvas LMS</li>\r\n 	<li>Added SHA1 to fingerprints for SSO IdP</li>\r\n 	<li>Search Improvements – configurable search host and core per share</li>\r\n</ul>\r\n&nbsp;\r\n<ul>\r\n 	<li>Fixes an issue with public links using a custom URL and static password</li>\r\n</ul>\r\n<ul>\r\n 	<li>Prevent search bots indexing public links</li>\r\n</ul>\r\n<ul>\r\n 	<li>Fixes an issue with creating new Search URIs</li>\r\n</ul>\r\n<ul>\r\n 	<li>Fixes an issue with public links</li>\r\n</ul>\r\n<ul>\r\n 	<li>Fixes an issue with file sharing from OneDrive with manual linking</li>\r\n 	<li>Fixes an issue with Active Directory accounts that have no UPN being unable to sign in</li>\r\n</ul>\r\n<ul>\r\n 	<li>Fixes various issues with internal sharing (shared by me/with me)</li>\r\n 	<li>Fixes an issue with OneDrive downloads when a proxy is configured on the appliance</li>\r\n 	<li>Fixes an issue with filtering my modified date when searching Google Drive</li>\r\n 	<li>Fixes an issue renaming files in SharePoint</li>\r\n 	<li>Fixes an issue with manually linking Microsoft accounts using the deprecated SharePoint Online (legacy) API</li>\r\n 	<li>Fixes an issue with Public Link paths in Foldr Settings &gt;&gt; Shared Items</li>\r\n 	<li></li>\r\n</ul>', 'Foldr Updates for April and May', '', 'inherit', 'closed', 'closed', '', '4663-revision-v1', '', '', '2018-06-12 22:59:42', '2018-06-12 22:59:42', '', 4663, 'http://staging.selectec.com/4663-revision-v1/', 0, 'revision', '', 0),
(4759, 33, '2018-06-13 08:58:42', '2018-06-13 08:58:42', '', 'stockholm-event-18', '', 'inherit', 'closed', 'closed', '', 'stockholm-event-18', '', '', '2018-06-13 08:58:42', '2018-06-13 08:58:42', '', 4730, 'http://staging.selectec.com/wp-content/uploads/2018/06/stockholm-event-18.jpg', 0, 'attachment', 'image/jpeg', 0),
(4762, 33, '2018-06-13 09:41:01', '2018-06-13 09:41:01', '', 'selectec papercut stockholm event', '', 'inherit', 'closed', 'closed', '', 'hero-image-stockholm-event', '', '', '2018-06-13 09:41:33', '2018-06-13 09:41:33', '', 4730, 'http://staging.selectec.com/wp-content/uploads/2018/06/hero-image-stockholm-event.jpg', 0, 'attachment', 'image/jpeg', 0),
(4766, 33, '2018-06-13 09:57:34', '2018-06-13 09:57:34', '', 'papercut-stockholm-event-2018', '', 'inherit', 'closed', 'closed', '', 'papercut-stockholm-event-2018', '', '', '2018-06-13 09:57:34', '2018-06-13 09:57:34', '', 4730, 'http://staging.selectec.com/wp-content/uploads/2018/06/papercut-stockholm-event-2018.jpg', 0, 'attachment', 'image/jpeg', 0),
(4780, 33, '2018-06-13 10:12:30', '2018-06-13 10:12:30', '<img class="aligncenter wp-image-4722 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/06/manage-file-storage-1.png" alt="multiple file storage locations" width="525" height="250" />\r\n<h2 style="text-align: left; line-height: 1.5;">How can you gain some kind of control over your businesses multiple file storage locations?</h2>\r\nWith the proliferation of flexible working environments and the rise of SaaS, the quest to maintain control of multiple file storage locations can seem like a never-ending uphill battle. With your employees keen to take on all of the latest software, it seems like your IT department never quite has control over all of the logins and accounts of their users. So how do you gain control over your data when staff are accessing files from the office, home, or on un-secured public Wi-Fi hotspots while working on the move?\r\n\r\n&nbsp;\r\n\r\nThere probably isn’t one defined way in which a business can take control of their file storage, but there are ways in which you can take back control of your data. Have a look below for some useful solutions to your problems.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;"><strong>The problem you have with remembering where you’ve saved a file</strong></h3>\r\nYour staff have logins for multiple storage accounts, there’s one for Google Drive, DropBox, SharePoint, and on-premise storage. They have a file they want to save, but where do they save it? They’ll ask their manager who’ll say – ‘here’s the policy document on saving files’. Perfect, right?!\r\n\r\nWell, yes and no. There are policies, but ultimately people may (and will probably!) <em>not</em> store files in the place they are supposed to. And once they’ve stored it somewhere they shouldn’t have, how is anyone else supposed to know where it’s been stored? If someone else wants to find the file, how do they search for it?\r\n\r\nThis is where <a href="https://staging.selectec.com/products/foldr/">Foldr</a> comes in. It provides a single interface where you can connect all of these storage accounts – be it SharePoint, DropBox, on-premise or anything in between – and provides a unified search function across all accounts.\r\n\r\nThis makes it possible to search <em>all</em> of your connected storage accounts. You can search for files by name, filter results by modified date, or even search for specific key words within files. Foldr Search also has the ability to read text from images, such as scanned documents or PDFs using Optical Character Recognition (OCR) allowing you to ‘search’ inside documents. This enables you to browse files to find the correct document, even when it’s stored in the wrong location. Plus, you can move the files to their correct location, even if that means you’re moving them between different storage accounts. Remembering where a file has been saved will never be a problem again.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;"><strong>The problem with multiple user accounts and passwords</strong></h3>\r\nLet’s face it, having dozens of passwords for different websites and online accounts is increasingly common as we shift to a digital world. Every business has multiple accounts for different sections of the company – from Accounts to HR, Marketing to Sales; when Users have lots of different user names and passwords, it leaves these accounts vulnerable to potential security attacks. The more passwords staff have to remember, the more common it is for them to use easy-to-crack and insecure passwords, creating more potential security threats to businesses.\r\n\r\nSingle Sign-On allows your users to have <em>one</em> set of credentials that they use to login to <em>all</em> of their connected accounts. Foldr can act as a Single Sign-On Service Provider giving you secure access, without having to write your passwords under different fake names in your phone…or on that sticky note on your desk.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;"><strong>The Problem with collaborating on files</strong></h3>\r\nOne of the best features – but also one of the biggest problems – with cloud storage accounts is sync clients. These are applications that allow you to have a folder on your computer that is an exact replica of your storage in the cloud. Pretty useful right? Well, very useful until some files don’t sync correctly or the sync stops working all together and you don’t notice, leaving the files you’re working on locally vulnerable as they’re not pushed back to the cloud.\r\n\r\nFoldr solves this problem by providing you with a network drive on your Mac or PC – this contains all of the folders from your various storage accounts and is looking directly at each of them ‘live.’ No sync required. As a result, your files will never be out of sync and you’ll never lose your data.\r\n\r\n<strong>Pro tip:</strong> Foldr’s network drive even allows access to on-premise storage outside of the office with no VPN required!\r\n\r\n&nbsp;\r\n<h4 style="text-align: left; line-height: 1.5;"><strong>So what''s the solution to your problems?</strong></h4>\r\nTalk to us about Foldr! There’s a ton more features we haven’t mentioned above so we’re keen to hear how we can help solve other business problems you may have using Foldr.\r\n\r\nGet in touch with our <a href="https://staging.selectec.com/contact/">sales team</a>, or try 30 days free for yourself.', 'Manage your multiple file storage locations', '', 'inherit', 'closed', 'closed', '', '4711-revision-v1', '', '', '2018-06-13 10:12:30', '2018-06-13 10:12:30', '', 4711, 'http://staging.selectec.com/4711-revision-v1/', 0, 'revision', '', 0),
(4781, 33, '2018-06-13 10:22:58', '2018-06-13 10:22:58', '<img class="aligncenter wp-image-4722 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/06/manage-file-storage-1.png" alt="multiple file storage locations" width="525" height="250" />\r\n<h2 style="text-align: left; line-height: 1.5;">How can you gain some kind of control over your businesses multiple file storage locations?</h2>\r\nWith the proliferation of flexible working environments and the rise of SaaS, the quest to maintain control of multiple file storage locations can seem like a never-ending uphill battle. With your employees keen to take on all of the latest software, it seems like your IT department never quite has control over all of the logins and accounts of their users. So how do you gain control over your data when staff are accessing files from the office, home, or on un-secured public Wi-Fi hotspots while working on the move?\r\n\r\n&nbsp;\r\n\r\nThere probably isn’t one defined way in which a business can take control of their file storage, but there are ways in which you can take back control of your data. Have a look below for some useful solutions to your problems.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;"><strong>The problem you have with remembering where you’ve saved a file</strong></h3>\r\nYour staff have logins for multiple storage accounts, there’s one for Google Drive, DropBox, SharePoint, and on-premise storage. They have a file they want to save, but where do they save it? They’ll ask their manager who’ll say – ‘here’s the policy document on saving files’. Perfect, right?!\r\n\r\nWell, yes and no. There are policies, but ultimately people may (and will probably!) <em>not</em> store files in the place they are supposed to. And once they’ve stored it somewhere they shouldn’t have, how is anyone else supposed to know where it’s been stored? If someone else wants to find the file, how do they search for it?\r\n\r\nThis is where <a href="https://staging.selectec.com/products/foldr/">Foldr</a> comes in. It provides a single interface where you can connect all of these storage accounts – be it SharePoint, DropBox, on-premise or anything in between – and provides a unified search function across all accounts.\r\n\r\nThis makes it possible to search <em>all</em> of your connected storage accounts. You can search for files by name, filter results by modified date, or even search for specific key words within files. Foldr Search also has the ability to read text from images, such as scanned documents or PDFs using Optical Character Recognition (OCR) allowing you to ‘search’ inside documents. This enables you to browse files to find the correct document, even when it’s stored in the wrong location. Plus, you can move the files to their correct location, even if that means you’re moving them between different storage accounts. Remembering where a file has been saved will never be a problem again.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;"><strong>The problem with multiple user accounts and passwords</strong></h3>\r\nLet’s face it, having dozens of passwords for different websites and online accounts is increasingly common as we shift to a digital world. Every business has multiple accounts for different sections of the company – from Accounts to HR, Marketing to Sales; when Users have lots of different user names and passwords, it leaves these accounts vulnerable to potential security attacks. The more passwords staff have to remember, the more common it is for them to use easy-to-crack and insecure passwords, creating more potential security threats to businesses.\r\n\r\nSingle Sign-On allows your users to have <em>one</em> set of credentials that they use to login to <em>all</em> of their connected accounts. Foldr can act as a Single Sign-On Service Provider giving you secure access, without having to write your passwords under different fake names in your phone…or on that sticky note on your desk.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;"><strong>The Problem with collaborating on files</strong></h3>\r\nOne of the best features – but also one of the biggest problems – with cloud storage accounts is sync clients. These are applications that allow you to have a folder on your computer that is an exact replica of your storage in the cloud. Pretty useful right? Well, very useful until some files don’t sync correctly or the sync stops working all together and you don’t notice, leaving the files you’re working on locally vulnerable as they’re not pushed back to the cloud.\r\n\r\nFoldr solves this problem by providing you with a network drive on your Mac or PC – this contains all of the folders from your various storage accounts and is looking directly at each of them ‘live.’ No sync required. As a result, your files will never be out of sync and you’ll never lose your data.\r\n\r\n<strong>Pro tip:</strong> Foldr’s network drive even allows access to on-premise storage outside of the office with no VPN required!\r\n\r\n&nbsp;\r\n<h4 style="text-align: left; line-height: 1.5;"><strong>So what''s the solution to your problems?</strong></h4>\r\nTalk to us about Foldr! There’s a ton more features we haven’t mentioned above so we’re keen to hear how we can help solve other business problems you may have using Foldr.\r\n\r\n&nbsp;\r\n\r\nGet in touch with our <a href="https://staging.selectec.com/contact/">sales team</a>, or try 30 days free for yourself.', 'Manage your multiple file storage locations', '', 'inherit', 'closed', 'closed', '', '4711-revision-v1', '', '', '2018-06-13 10:22:58', '2018-06-13 10:22:58', '', 4711, 'http://staging.selectec.com/4711-revision-v1/', 0, 'revision', '', 0),
(4783, 33, '2018-06-13 10:33:41', '2018-06-13 10:33:41', '<h2 style="text-align: left;">A roundup of our Digital Transformation partner event last week</h2>\r\nLast week the Selectec team, alongside our Partners at <a href="http://swedprint.com/">NordicDoc Solutions</a> – hosted a PaperCut partner event at the stunning <a href="http://www.niorum.se/">Nio Rum</a> in downtown Stockholm.\r\n\r\n<img class="aligncenter wp-image-4762 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/06/hero-image-stockholm-event-1024x534.jpg" alt="" width="660" height="344" />\r\n\r\nA selection of CEOs, Sales Directors, and Pre-Sales from partners across the Nordics joined us at the event for a day of open discussions and roundtable workshops, covering not only <a href="https://staging.selectec.com/papercut-mf-version-18-1/">PaperCut</a> but the groundbreaking complimentary RFID products that Elatec offer.\r\n\r\nCandidates took part in lively round-table discussions about the Digital Transformation journey within the print sector, and how the exciting new partnership between NordicDoc and Selectec offers a full end-to-end customer process for all of your Print workflow needs.\r\n\r\n&nbsp;\r\n\r\nSelectec and NordicDoc help to provide their partners complete print production workflow from:\r\n<ul>\r\n 	<li>Initial meetings</li>\r\n 	<li>Statement of Works</li>\r\n 	<li>Proof of Concept</li>\r\n 	<li>Installation</li>\r\n 	<li>Training</li>\r\n 	<li>Complete customisation &amp; Development</li>\r\n 	<li>Direct support contracts</li>\r\n</ul>\r\n&nbsp;\r\n<h4 style="text-align: left;">What did participant’s take home from the event?</h4>\r\nAttendees gained insight into market trends within the Nordic region from the PaperCut team, and had a sneak peek into PaperCut’s roadmap with upcoming changes for this ever-evolving product.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">What we’re bringing to the Nordics</h4>\r\nThe introduction to our new and exciting partnership was very well received and sparked lively debates about how we can assist these new and existing partners to grow their business, with the full support of our teams at Selectec &amp; NordicDoc.\r\n\r\nOur mission is to bring more than just a “license ordering service” to our resellers - we aim to complement our partners’ teams, enabling our resellers to grow their print solutions. We’re actively coaching our resellers on how they can best utilise their existing customer base to increase their existing revenue streams, and create new revenue streams by engaging with Selectec and NordicDoc’s teams.\r\n\r\n&nbsp;\r\n\r\nThe event finished with the opportunity to continue networking with the attendees while a private charter boat took us from the Stockholm harbor to the glorious city of Vaxholm, situated in the heart of the Swedish archipelago. Where we continued our conversations from the day, sparking new and exciting ways to promote the solutions within the Nordic market.\r\n\r\n<img class="alignnone wp-image-4766 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/06/papercut-stockholm-event-2018.jpg" alt="" width="1200" height="584" />\r\n\r\n&nbsp;\r\n\r\nWe had some great feedback from the day and are already planning our next partner discovery event in the Nordics soon. Keep your eyes peeled for your invitation to the next event - if you would like more information please feel free to email me at <a href="mailto:ben.mckean@selectec.com">ben.mckean@selectec.com</a>.', 'PaperCut Partner Event – Stockholm', '', 'inherit', 'closed', 'closed', '', '4730-autosave-v1', '', '', '2018-06-13 10:33:41', '2018-06-13 10:33:41', '', 4730, 'http://staging.selectec.com/4730-autosave-v1/', 0, 'revision', '', 0),
(4785, 33, '2018-06-13 11:03:09', '2018-06-13 11:03:09', '<h2 style="text-align: left;">A roundup of our Digital Transformation partner event last week</h2>\r\nLast week the Selectec team, alongside our Partners at <a href="http://swedprint.com/">NordicDoc Solutions</a> – hosted a PaperCut partner event at the stunning <a href="http://www.niorum.se/">Nio Rum</a> in downtown Stockholm.\r\n\r\n<img class="aligncenter wp-image-4762 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/06/hero-image-stockholm-event-1024x534.jpg" alt="" width="660" height="344" />\r\n\r\nA selection of CEOs, Sales Directors, and Pre-Sales from partners across the Nordics joined us at the event for a day of open discussions and roundtable workshops, covering not only <a href="https://staging.selectec.com/papercut-mf-version-18-1/">PaperCut</a> but the groundbreaking complimentary RFID products that Elatec offer.\r\n\r\nCandidates took part in lively round-table discussions about the Digital Transformation journey within the print sector, and how the exciting new partnership between NordicDoc and Selectec offers a full end-to-end customer process for all of your Print workflow needs.\r\n\r\n&nbsp;\r\n\r\nSelectec and NordicDoc help to provide their partners complete print production workflow from:\r\n<ul>\r\n 	<li>Initial meetings</li>\r\n 	<li>Statement of Works</li>\r\n 	<li>Proof of Concept</li>\r\n 	<li>Installation</li>\r\n 	<li>Training</li>\r\n 	<li>Complete customisation &amp; Development</li>\r\n 	<li>Direct support contracts</li>\r\n</ul>\r\n&nbsp;\r\n<h4 style="text-align: left;">What did participant’s take home from the event?</h4>\r\nAttendees gained insight into market trends within the Nordic region from the PaperCut team, and had a sneak peek into PaperCut’s roadmap with upcoming changes for this ever-evolving product.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">What we’re bringing to the Nordics</h4>\r\nThe introduction to our new and exciting partnership was very well received and sparked lively debates about how we can assist these new and existing partners to grow their business, with the full support of our teams at Selectec &amp; NordicDoc.\r\n\r\nOur mission is to bring more than just a “license ordering service” to our resellers - we aim to complement our partners’ teams, enabling our resellers to grow their print solutions. We’re actively coaching our resellers on how they can best utilise their existing customer base to increase their existing revenue streams, and create new revenue streams by engaging with Selectec and NordicDoc’s teams.\r\n\r\n&nbsp;\r\n\r\nThe event finished with the opportunity to continue networking with the attendees while a private charter boat took us from the Stockholm harbor to the glorious city of Vaxholm, situated in the heart of the Swedish archipelago. Where we continued our conversations from the day, sparking new and exciting ways to promote the solutions within the Nordic market.\r\n\r\n<img class="alignnone wp-image-4766 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/06/papercut-stockholm-event-2018.jpg" alt="" width="1200" height="584" />\r\n\r\n&nbsp;\r\n\r\nWe had some great feedback from the day and are already planning our next partner discovery event in the Nordics soon. Keep your eyes peeled for your invitation to the next event - if you would like more information please feel free to email me at <a href="mailto:ben.mckean@selectec.com">ben.mckean@selectec.com</a>.', 'PaperCut Partner Event – Stockholm', '', 'inherit', 'closed', 'closed', '', '4730-revision-v1', '', '', '2018-06-13 11:03:09', '2018-06-13 11:03:09', '', 4730, 'http://staging.selectec.com/4730-revision-v1/', 0, 'revision', '', 0),
(4786, 33, '2018-06-13 11:04:34', '2018-06-13 11:04:34', '<h2 style="text-align: left;">A roundup of our Digital Transformation partner event last week</h2>\r\nLast week the Selectec team, alongside our Partners at <a href="http://swedprint.com/">NordicDoc Solutions</a> – hosted a PaperCut partner event at the stunning <a href="http://www.niorum.se/">Nio Rum</a> in downtown Stockholm.\r\n\r\n<img class="aligncenter wp-image-4762 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/06/hero-image-stockholm-event-1024x534.jpg" alt="" width="660" height="344" />\r\n\r\nA selection of CEOs, Sales Directors, and Pre-Sales from partners across the Nordics joined us at the event for a day of open discussions and roundtable workshops, covering not only <a href="https://staging.selectec.com/papercut-mf-version-18-1/">PaperCut</a> but the groundbreaking complimentary RFID products that Elatec offer.\r\n\r\nCandidates took part in lively round-table discussions about the Digital Transformation journey within the print sector, and how the exciting new partnership between NordicDoc and Selectec offers a full end-to-end customer process for all of your Print workflow needs.\r\n\r\n&nbsp;\r\n\r\nSelectec and NordicDoc help to provide their partners complete print production workflow from:\r\n<ul>\r\n 	<li>Initial meetings</li>\r\n 	<li>Statement of Works</li>\r\n 	<li>Proof of Concept</li>\r\n 	<li>Installation</li>\r\n 	<li>Training</li>\r\n 	<li>Complete customisation &amp; Development</li>\r\n 	<li>Direct support contracts</li>\r\n</ul>\r\n&nbsp;\r\n<h4 style="text-align: left;">What did participant’s take home from the event?</h4>\r\nAttendees gained insight into market trends within the Nordic region from the PaperCut team, and had a sneak peek into PaperCut’s roadmap with upcoming changes for this ever-evolving product.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">What we’re bringing to the Nordics</h4>\r\nThe introduction to our new and exciting partnership was very well received and sparked lively debates about how we can assist these new and existing partners to grow their business, with the full support of our teams at Selectec &amp; NordicDoc.\r\n\r\nOur mission is to bring more than just a “license ordering service” to our resellers - we aim to complement our partners’ teams, enabling our resellers to grow their print solutions. We’re actively coaching our resellers on how they can best utilise their existing customer base to increase their existing revenue streams, and create new revenue streams by engaging with Selectec and NordicDoc’s teams.\r\n\r\n&nbsp;\r\n\r\nThe event finished with the opportunity to continue networking with the attendees while a private charter boat took us from the Stockholm harbor to the glorious city of Vaxholm, situated in the heart of the Swedish archipelago. Where we continued our conversations from the day, sparking new and exciting ways to promote the solutions within the Nordic market.\r\n\r\n<img class="alignnone wp-image-4766 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/06/papercut-stockholm-event-2018.jpg" alt="" width="1200" height="584" />\r\n\r\n&nbsp;\r\n\r\nWe had some great feedback from the day and are already planning our next partner discovery event in the Nordics soon. Keep your eyes peeled for your invitation to the next event - if you would like more information please feel free to email me at <a href="mailto:ben.mckean@selectec.com">ben.mckean@selectec.com</a>.', 'PaperCut Partner Event – Stockholm', '', 'inherit', 'closed', 'closed', '', '4730-revision-v1', '', '', '2018-06-13 11:04:34', '2018-06-13 11:04:34', '', 4730, 'http://staging.selectec.com/4730-revision-v1/', 0, 'revision', '', 0),
(4793, 33, '2018-06-13 13:56:17', '2018-06-13 13:56:17', '', '30 day free trial of Foldr', '', 'inherit', 'closed', 'closed', '', 'top-image-banner-foldr', '', '', '2018-09-11 11:13:12', '2018-09-11 11:13:12', '', 4727, 'http://staging.selectec.com/wp-content/uploads/2018/06/top-image-banner-foldr.png', 0, 'attachment', 'image/png', 0),
(4798, 33, '2018-06-13 15:30:17', '2018-06-13 15:30:17', '', '30 day free trial of Foldr', '', 'inherit', 'closed', 'closed', '', 'foldr-storage-connectors', '', '', '2018-09-11 11:12:37', '2018-09-11 11:12:37', '', 4727, 'http://staging.selectec.com/wp-content/uploads/2018/06/foldr-storage-connectors.png', 0, 'attachment', 'image/png', 0),
(4806, 38, '2018-06-15 08:54:48', '2018-06-15 08:54:48', 'We at Selectec are a curious (nosy) bunch, so when we received two requests in a matter of a few days regarding using PaperCut with JumpCloud we needed no excuse to jump up and start our JumpCloud adventure.\r\n\r\nFor those that have never heard of it, JumpCloud is DaaS (<a href="https://www.youtube.com/watch?v=MrtHVdX2f7I" target="_blank" rel="noopener">Directory as a Service</a>) and basically allows you to take your traditional on-site User directory (think MS Active Directory) and stick it up in the cloud. As with many other traditionally on-site services this potentially frees up the need for hardware and associated support on site, while at the same time allowing admins control over their users, infrastructure, and client systems regardless of type. There are numerous features and benefits of using a system like this, but for our purposes, we will be particularly interested in the LDAP as a service functionality.\r\n\r\n<img class="wp-image-4810 aligncenter" src="https://staging.selectec.com/wp-content/uploads/2018/06/jumpcloud_users.jpg" alt="" width="496" height="395" />\r\n\r\nFrom a PaperCut point of view, this means nothing more than pointing the sync source settings to the JumpCloud service instead of an on-site server. If we think for a moment about the MS AD system, PaperCut will extract all the useful information that has typically been filled in by an administrator, things like:\r\n<ul>\r\n 	<li>Usernames,</li>\r\n 	<li>Email addresses,</li>\r\n 	<li>Group information,</li>\r\n 	<li>User home folder locations,</li>\r\n 	<li>Card/ID numbers,</li>\r\n 	<li>Office/Department names and locations</li>\r\n</ul>\r\nOnce synced, this information can then be used by various parts of the PaperCut system, in places like Integrated scanning for automatically filling in user email or home folder locations, or for sending users notifications via email.\r\n\r\nAs we soon discovered, although setting up the connection to sync to JumpCloud was relatively simple, the basic information made available did not include custom attributes, rather just the basic username, email and group details. At this point... In steps our integrations team, and with their wizard-like mastery of all things API they proclaimed "We can make an integration for that!" This essentially meant some of the other information which was not previously available could be accessed and pulled into PaperCut via the JumpCloud API (cool huh).\r\n\r\nAfter some tinkering, we now find ourselves with an integration which will allow PaperCut to use JumpCloud as its sync source and includes the extra custom attributes needed for things like ID number sync and reporting on particular departments/offices. For more information on JumpCloud check out: <a href="https://jumpcloud.com/daas-product/">https://jumpcloud.com/daas-product/</a>\r\n<h2>Go forth and sync!</h2>\r\nOk so if you''re still reading after this point then it probably means you have a bit more than a passing interest in this, and so you might like to see some details of how and where to put in the details within PaperCut for the JumpCloud sync.\r\n\r\nWe''re going to assume that by this point you have your users setup within the JumpCloud system including an LDAP binding user account and that PaperCut is installed and you are ready to set the user sync source.\r\n\r\nSo first we are going to log in to the PaperCut admin console and follow the steps below:\r\n<ol>\r\n 	<li>Select<strong> Options &gt; User/Group Sync</strong><strong> </strong></li>\r\n</ol>\r\n<strong>    </strong>The <strong>User/Gro</strong><strong>up Sync</strong> page is displayed.\r\n<ol start="2">\r\n 	<li>In the <strong>Sync Source</strong> area, under <strong>Primary sync source</strong>, select <strong>LDAP</strong>.</li>\r\n</ol>\r\n<ol start="3">\r\n 	<li>Under <strong>LDAP Server Type</strong> select <strong>Standard (Unix/Open Directory)</strong>.</li>\r\n</ol>\r\n<ol start="4">\r\n 	<li>Under <strong>LDAP Server Address</strong> type <a href="http://ldap.jumpcloud.com"><strong>ldap.jumpcloud.com</strong></a><strong> </strong></li>\r\n</ol>\r\n<ol start="5">\r\n 	<li>Under <strong>Base DN </strong>enter <strong>ou=Users,o=</strong><strong><em>YOUR_ORG_ID</em></strong><strong>,dc=jumpcloud,dc=com</strong><strong> </strong></li>\r\n</ol>\r\nThe organisation ID can be found on your JumpCloud admin console.<strong> </strong>\r\n<ol start="6">\r\n 	<li>Under <strong>Admin DN </strong>enter</li>\r\n</ol>\r\n<strong>uid=</strong><strong><em>LDAP_BINDING_USER</em>,ou=Users,o=</strong><strong><em>YOUR_ORG_ID</em></strong><strong>,dc=jumpcloud,dc=com</strong><strong> </strong>\r\n<ol start="7">\r\n 	<li>Under <strong>Admin password </strong>enter the password for the LDAP binding user.</li>\r\n</ol>\r\n<ol start="8">\r\n 	<li>Click <strong>Apply</strong> and <strong>Test Settings</strong>, or if you''re feeling brave skip right to the <strong>Synchronise Now</strong> button.</li>\r\n</ol>\r\n<img class="aligncenter size-full wp-image-4809" src="https://staging.selectec.com/wp-content/uploads/2018/06/jumpcloud_sync.jpg" alt="" width="785" height="347" />\r\n\r\nAll being well, when you check your <strong>Users</strong> section in PaperCut, you should see a list of the users synced from JumpCloud at this point. So.... Now you should be able to sync usernames, email addresses, and groups from the cloud. What if you want to sync the extra custom attributes we mentioned at the beginning of the article?\r\n<h2>The magic</h2>\r\nDownload our free Jump Cloud Attributes Tool (<a href="https://staging.selectec.com/team/matt-smith/" target="_blank" rel="noopener">Matt</a> wanted to call it JumpyMcJumpCloud, Matt is not allowed to be in charge of names)\r\n[widgetkit id="93" name="blog - Jumpcloud"]\r\n<h2>Quick Start Guide:</h2>\r\n<ol>\r\n 	<li>Edit the config.toml file, this contains all the settings you need. Use your favourite text editor. Oh, Authtoken is the value set under "auth.webservices.auth-token" within PaperCut.</li>\r\n 	<li>Run the application using a cmd prompt.</li>\r\n 	<li>Set up a schedule using Windows scheduler to create a Cron job. We suggest you set this to run after PaperCut''s nightly maintenance/sync, we would go with 2am.</li>\r\n 	<li>This application will loop through all of the users in PaperCut then check JumpCloud for them and if they exist it will pull down the attributes from the fields set in the config file.</li>\r\n 	<li>Consider using SSL/TLS, our setup was a test and not production.</li>\r\n</ol>\r\n<h2>More?</h2>\r\n<p style="text-align: center;">Need help or looking for us to make something new? just get in touch.</p>\r\n\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n&nbsp;', 'Syncing PaperCut with JumpCloud', '', 'publish', 'closed', 'closed', '', 'syncing-papercut-with-jumpcloud', '', '', '2018-07-25 10:31:00', '2018-07-25 10:31:00', '', 0, 'http://staging.selectec.com/?p=4806', 76, 'post', '', 0);
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(4833, 8, '2018-06-20 21:11:37', '2018-06-20 21:11:37', 'We at Selectec are a curious (nosy) bunch, so when we received two requests in a matter of a few days regarding using PaperCut with JumpCloud we needed no excuse to jump up and start our JumpCloud adventure.\n\nFor those that have never heard of it, JumpCloud is DaaS (<a href="https://www.youtube.com/watch?v=MrtHVdX2f7I" target="_blank" rel="noopener">Directory as a Service</a>) and basically allows you to take your traditional on-site User directory (think MS Active Directory) and stick it up in the cloud. As with many other traditionally on-site services this potentially frees up the need for hardware and associated support on site, while at the same time allowing admins control over their users, infrastructure, and client systems regardless of type. There are numerous features and benefits of using a system like this, but for our purposes, we will be particularly interested in the LDAP as a service functionality.\n\n<img class="wp-image-4810 aligncenter" src="https://staging.selectec.com/wp-content/uploads/2018/06/jumpcloud_users.jpg" alt="" width="496" height="395" />\n\nFrom a PaperCut point of view, this means nothing more than pointing the sync source settings to the JumpCloud service instead of an on-site server. If we think for a moment about the MS AD system, PaperCut will extract all the useful information that has typically been filled in by an administrator, things like:\n<ul>\n 	<li>Usernames,</li>\n 	<li>Email addresses,</li>\n 	<li>Group information,</li>\n 	<li>User home folder locations,</li>\n 	<li>Card/ID numbers,</li>\n 	<li>Office/Department names and locations</li>\n</ul>\nOnce synced, this information can then be used by various parts of the PaperCut system, in places like Integrated scanning for automatically filling in user email or home folder locations, or for sending users notifications via email.\n\nAs we soon discovered, although setting up the connection to sync to JumpCloud was relatively simple, the basic information made available did not include custom attributes, rather just the basic username, email and group details. At this point... In steps our integrations team, and with their wizard-like mastery of all things API they proclaimed "We can make an integration for that!" This essentially meant some of the other information which was not previously available could be accessed and pulled into PaperCut via the JumpCloud API (cool huh).\n\nAfter some tinkering, we now find ourselves with an integration which will allow PaperCut to use JumpCloud as its sync source and includes the extra custom attributes needed for things like ID number sync and reporting on particular departments/offices. For more information on JumpCloud check out: <a href="https://jumpcloud.com/daas-product/">https://jumpcloud.com/daas-product/</a>\n<h2>Go forth and sync!</h2>\nOk so if you''re still reading after this point then it probably means you have a bit more than a passing interest in this, and so you might like to see some details of how and where to put in the details within PaperCut for the JumpCloud sync.\n\nWe''re going to assume that by this point you have your users setup within the JumpCloud system including an LDAP binding user account and that PaperCut is installed and you are ready to set the user sync source.\n\nSo first we are going to log in to the PaperCut admin console and follow the steps below:\n<ol>\n 	<li>Select<strong> Options &gt; User/Group Sync</strong><strong> </strong></li>\n</ol>\n<strong>    </strong>The <strong>User/Gro</strong><strong>up Sync</strong> page is displayed.\n<ol start="2">\n 	<li>In the <strong>Sync Source</strong> area, under <strong>Primary sync source</strong>, select <strong>LDAP</strong>.</li>\n</ol>\n<ol start="3">\n 	<li>Under <strong>LDAP Server Type</strong> select <strong>Standard (Unix/Open Directory)</strong>.</li>\n</ol>\n<ol start="4">\n 	<li>Under <strong>LDAP Server Address</strong> type <a href="http://ldap.jumpcloud.com"><strong>ldap.jumpcloud.com</strong></a><strong> </strong></li>\n</ol>\n<ol start="5">\n 	<li>Under <strong>Base DN </strong>enter <strong>ou=Users,o=</strong><strong><em>YOUR_ORG_ID</em></strong><strong>,dc=jumpcloud,dc=com</strong><strong> </strong></li>\n</ol>\nThe organisation ID can be found on your JumpCloud admin console.<strong> </strong>\n<ol start="6">\n 	<li>Under <strong>Admin DN </strong>enter</li>\n</ol>\n<strong>uid=</strong><strong><em>LDAP_BINDING_USER</em>,ou=Users,o=</strong><strong><em>YOUR_ORG_ID</em></strong><strong>,dc=jumpcloud,dc=com</strong><strong> </strong>\n<ol start="7">\n 	<li>Under <strong>Admin password </strong>enter the password for the LDAP binding user.</li>\n</ol>\n<ol start="8">\n 	<li>Click <strong>Apply</strong> and <strong>Test Settings</strong>, or if you''re feeling brave skip right to the <strong>Synchronise Now</strong> button.</li>\n</ol>\n<img class="aligncenter size-full wp-image-4809" src="https://staging.selectec.com/wp-content/uploads/2018/06/jumpcloud_sync.jpg" alt="" width="785" height="347" />\n\nAll being well, when you check your <strong>Users</strong> section in PaperCut, you should see a list of the users synced from JumpCloud at this point. So.... Now you should be able to sync usernames, email addresses, and groups from the cloud. What if you want to sync the extra custom attributes we mentioned at the beginning of the article?\n<h2>The magic</h2>\nDownload our free Jump Cloud Attributes Tool (<a href="https://staging.selectec.com/team/matt-smith/" target="_blank" rel="noopener">Matt</a> wanted to call it JumpyMcJumpCloud, Matt is not allowed to be in charge of names)\n[widgetkit id="93" name="blog - Jumpcloud"]\n<h2>Quick Start Guide:</h2>\n<ol>\n 	<li>Edit the config.toml file, this contains all the settings you need. Use your favourite text editor. Oh, Authtoken is the value set under "auth.webservices.auth-token" within PaperCut.</li>\n 	<li>Run the application using a cmd prompt.</li>\n 	<li>Set up a schedule using Windows scheduler to create a Cron job. We suggest you set this to run after PaperCut''s nightly maintenance/sync, we would go with 2am.</li>\n 	<li>This application will loop through all of the users in PaperCut then check JumpCloud for them and if they exist it will pull down the attributes from the fields set in the config file.</li>\n 	<li>Consider using SSL</li>\n</ol>\n<h2>More?</h2>\nNeed help or looking for us to make something new? just get in touch.\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n&nbsp;', 'Syncing PaperCut with JumpCloud', '', 'inherit', 'closed', 'closed', '', '4806-autosave-v1', '', '', '2018-06-20 21:11:37', '2018-06-20 21:11:37', '', 4806, 'http://staging.selectec.com/4806-autosave-v1/', 0, 'revision', '', 0),
(4837, 38, '2018-06-20 21:20:40', '2018-06-20 21:20:40', '<h2>The PaperCut script request...</h2>\r\n<h4>Recently, we were asked for a PaperCut script that made print jobs sent to a particular printer free of charge during exam time. This is fairly standard practice (at least here, in the UK), exam time means extra user accounts (individual exam accounts) and free printing, oh and stress... lots and lots of stress.</h4>\r\nWe thought a simple way to achieve this would be to apply a 100% discount to jobs submitted to the queue based on a date range and give the user a little note to let them know how much they''d not been charged. As always, we put on our thinking caps, grabbed some <a href="http://amzn.eu/8iIkADp" rel="noopener">roast ox crisps</a> and came up with the following script.\r\n<h2>The solution...</h2>\r\nTo begin with, we need to declare our variables and work out what our date range is for the Exams.\r\n<pre class="">var day = inputs.job.date.getDate();\r\nvar month = inputs.job.date.getMonth();\r\n\r\nif ((day &gt;= 19 &amp;&amp; month == 5) || (day &lt;= 23 &amp;&amp; month == 5)) {\r\n</pre>\r\nSo in the above example, we will be looking for any jobs submitted between the 19th and 23rd of June, (Yes June is 5, we start counting with January = 0, remember developers invented this system and they work in mysterious ways).\r\n\r\nThen we must declare the cost and saving variables.\r\n<pre class="">var newCost = inputs.job.cost * 0.00;\r\nvar saving = inputs.job.cost - newCost;\r\n</pre>\r\nOnce we have done this, we need to add the actions to set the new job cost and define the message we will send to the user.\r\n<pre class="">actions.job.setCost(newCost);\r\nactions.job.addComment("100% Exam time discount applied.");\r\n</pre>\r\nFinally, we''d like to send the message to the user via the PaperCut client tool.\r\n<pre class="">actions.client.sendMessage("You saved "\r\n  + inputs.utils.formatCost(saving)\r\n  + " printing your exam related job.");\r\n</pre>\r\n<h4>The full script is below, feel free to tweak as needed. That, as they say, is a wrap, and as always if you need any further help with the above, or indeed any other scripts you may be working on then please, do <a href="https://staging.selectec.com/contact/">drop us a line</a>.</h4>\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n<pre class="">function printJobHook(inputs, actions) {\r\n\r\n  if (!inputs.job.isAnalysisComplete) {\r\n    return;\r\n  }\r\n\r\n  var day = inputs.job.date.getDate();\r\n  var month = inputs.job.date.getMonth();\r\n\r\n  if ((day &gt;= 19 &amp;&amp; month == 5) || (day &lt;= 23 &amp;&amp; month == 5)) {\r\n\r\n    var newCost = inputs.job.cost * 0.00;\r\n    var saving = inputs.job.cost - newCost;\r\n    actions.job.setCost(newCost);\r\n    actions.job.addComment("100% Exam time discount applied.");\r\n\r\n    actions.client.sendMessage("You saved "\r\n      + inputs.utils.formatCost(saving)\r\n      + " printing your exam related job.");\r\n  }\r\n}\r\n</pre>\r\n<img class="aligncenter" title="PaperCut script" src="https://i.imgflip.com/2cayrx.jpg" alt="PaperCut script" width="510" height="382" />', 'Free Exam Time Printing PaperCut Script', '', 'publish', 'closed', 'closed', '', 'free-exam-time-printing-script', '', '', '2018-09-05 16:44:04', '2018-09-05 16:44:04', '', 0, 'http://staging.selectec.com/?p=4837', 75, 'post', '', 0),
(4840, 8, '2018-06-26 11:29:08', '2018-06-26 11:29:08', '<h2>The request...</h2>\nRecently we were asked if it was possible to make print jobs sent to a particular printer free of charge during exam time. This is fairly standard practice (at least here, in the UK), exam time means extra user accounts (individual exam accounts) and free printing, oh and stress... lots and lots of stress.\n\nWe thought a simple way to achieve this would be to apply a 100% discount to jobs submitted to the queue based on a date range and give the user a little note to let them know how much they''d not been charged. As always, we put on our thinking caps, grabbed some <a href="http://amzn.eu/8iIkADp" rel="noopener">roast ox crisps</a> and came up with the following script.\n<h2>The solution...</h2>\nTo begin with, we need to declare our variables and work out what our date range is for the Exams.\n<pre class="">  var day = inputs.job.date.getDate();\n  var month = inputs.job.date.getMonth();\n\n  if ((day &gt;= 19 &amp;&amp; month == 5) || (day &lt;= 23 &amp;&amp; month == 5)) {\n</pre>\nSo in the above example, we will be looking for any jobs submitted between the 19th and 23rd of June, (Yes June is 5, we start counting with January = 0, remember developers invented this system and they work in mysterious ways).\n\nThen we must declare the cost and saving variables.\n<pre class="">    var newCost = inputs.job.cost * 0.00;\n    var saving = inputs.job.cost - newCost;\n</pre>\nOnce we have done this, we need to add the actions to set the new job cost and define the message we will send to the user.\n<pre class="">    actions.job.setCost(newCost);\n    actions.job.addComment("100% Exam time discount applied.");\n</pre>\nFinally, we''d like to send the message to the user via the PaperCut client tool.\n<pre class="">    actions.client.sendMessage("You saved "\n      + inputs.utils.formatCost(saving)\n      + " printing your exam related job.");\n</pre>\nThe full script is below, feel free to tweak as needed. That, as they say, is a wrap, and as always if you need any further help with the above, or indeed any other scripts you may be working on then please, do drop us a line.\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n<pre class="">function printJobHook(inputs, actions) {\n\n  if (!inputs.job.isAnalysisComplete) {\n    return;\n  }\n\n  var day = inputs.job.date.getDate();\n  var month = inputs.job.date.getMonth();\n\n  if ((day &gt;= 19 &amp;&amp; month == 5) || (day &lt;= 23 &amp;&amp; month == 5)) {\n\n    var newCost = inputs.job.cost * 0.00;\n    var saving = inputs.job.cost - newCost;\n    actions.job.setCost(newCost);\n    actions.job.addComment("100% Exam time discount applied.");\n\n    actions.client.sendMessage("You saved "\n      + inputs.utils.formatCost(saving)\n      + " printing your exam related job.");\n  }\n}\n</pre>\n<img class="aligncenter" src="https://i.imgflip.com/2cayrx.jpg" alt="" width="510" height="382" />', 'Free Exam Time Printing Script', '', 'inherit', 'closed', 'closed', '', '4837-autosave-v1', '', '', '2018-06-26 11:29:08', '2018-06-26 11:29:08', '', 4837, 'http://staging.selectec.com/4837-autosave-v1/', 0, 'revision', '', 0),
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(4852, 8, '2018-06-15 21:31:50', '2018-06-15 21:31:50', '', 'stop_papercut', '', 'inherit', 'closed', 'closed', '', 'stop_papercut', '', '', '2018-06-15 21:31:50', '2018-06-15 21:31:50', '', 4625, 'http://staging.selectec.com/wp-content/uploads/2018/05/stop_papercut.jpg', 0, 'attachment', 'image/jpeg', 0),
(4855, 8, '2018-06-15 21:47:33', '2018-06-15 21:47:33', 'Life in the trenches of support can be rewarding, no one gets a support gig without a desire to help people.\r\n\r\nA lot of support (for any product) is working logically to diagnose where the issue may lay. That also includes a fair amount of politely trying to point out it is not your product that is the issue and it is the customer''s server/network/DNS/firewall/proxy/firmware etc, always a tough conversation when the perception is that PaperCut is the problem because, to the customer, PaperCut = Printing. Not an unreasonable assumption, but chances are the same issue will be there if PaperCut was not installed (and what a miserable world that would be!).\r\n\r\nA good test is to turn off the PaperCut print provider service, without this service PaperCut will not track or be aware of any print jobs. Or, simply <a href="https://www.papercut.com/kb/Main/DeleteAPrinterInPaperCutNG" target="_blank" rel="noopener">ignore</a> the problem print queue (a less destructive option), this will allow your users to carry on printing to other queues without problems.<img class="aligncenter size-full wp-image-4852" src="https://staging.selectec.com/wp-content/uploads/2018/05/stop_papercut.jpg" alt="" width="834" height="60" />\r\n<h2>What went wrong?</h2>\r\nPopular support problems include "Printing is slow" or "Print jobs disappeared". Slow or missing print jobs have pretty much, always been down to the driver and queue settings so... make sure you are using the same print language between the virtual queue and physical queues and check that advanced printing features and bi-directional support is disabled. Also, make sure the drivers are up to date and not type 4. Or better yet have a read of our <a href="https://staging.selectec.com/windows-papercut-best-practises-part1/" target="_blank" rel="noopener">best practices guide</a> for Windows print servers and you will be off to a good start.\r\n<h2>Get the ball rolling</h2>\r\nIf you encounter any oddities with printing, print release or incorrect page counting issues start with the following...\r\n\r\nFirst up, enable debugging within PaperCut <strong>in two places</strong>. The two places are the PaperCut Application Server and PaperCut Print Provider.\r\n\r\nEnabling debug in the application server is just a tick box, the full instructions are <a href="http://www.papercut.com/kb/Main/HowToEnableDebugInNG" target="_blank" rel="noopener">here</a>. The default log collection size of 2GB is good enough for most sites but if the problem is rare or the customer has a lot of print queues/embedded devices then feel free to increase that size (go for 4GB).\r\n\r\n<img class="aligncenter size-full wp-image-4633" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_app_server.jpg" alt="" width="983" height="364" />\r\n\r\nMore importantly, for print issues, we need to enable debug in the <a href="http://www.papercut.com/kb/Main/HowToEnableDebugInThePrintProvider" target="_blank" rel="noopener">print provider</a>. This step is vital when troubleshooting print problems. Without debugging switched on the default logs won''t contain much in the way of useful data. The print provider does all the ugly work behind the scenes and contains all print activity for the server.\r\n\r\n<img class="aligncenter size-full wp-image-4634" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_print.jpg" alt="" width="570" height="141" />\r\n\r\nLast of all, if you are having issues on a Windows server please get the event viewer tracking print jobs as per this page <a href="https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer" target="_blank" rel="noopener">https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer</a>\r\nWe do this because, If we can see what the OS thinks happens to the print job then it helps with the troubleshooting process.\r\n\r\nIf you check the debug log for the print job in question you can see the Job ID, this ID is the same ID assigned by the OS to the print job so you can easily find it in the event viewer.\r\n\r\n<img class="aligncenter wp-image-4646 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_event-1024x132.jpg" alt="" width="660" height="85" />\r\n<h2>Recreate (or wait...)</h2>\r\nIn an ideal world, you would be able to recreate the problem on demand and send us the log files. Annoyingly life does not always work out like that so leave debug on and be sure to flag any issues. Once you have enabled debug etc either reproduce the error (if possible) or wait until the error reproduces itself, this may involve the customer being aware so they can look out for the issue and report when it happens. How to find the correct logs and what to send us is all included in the links above.\r\n\r\nWhen working through issues like this the more context around the issue we receive the better for us. Ideally, we would want the debug logs from the app server and print provider as well as an export of the Windows event viewer, more importantly, the logs should cover the time frame the issue happened in.\r\n<h2>Troubleshooting</h2>\r\nWhile waiting for the issue to happen it can be a good idea to seek clarity on the problem.\r\n<ul>\r\n 	<li>Does it happen to more than one user/computer (is the issue with a certain user or machine or perhaps from a certain application?)</li>\r\n 	<li>Try printing as a domain admin or from the PaperCut server, do you get the same results?</li>\r\n 	<li>What happened to the print job (Always good to know, did it print? did papercut log it as printed/canceled/refunded?)</li>\r\n 	<li>What did the devices own logs say happened to the print job? (MFD''s are very clever and will contain their own internal job log. Take a look, it could help work out what went on)</li>\r\n 	<li>If it is a page count problem, grab the driver and install it on a laptop running the latest version of PaperCut, does the same thing happen?</li>\r\n</ul>\r\n<h2>What to collect</h2>\r\nDepending on the nature of the problem, the bare minimum information for us to help is:\r\n<ul>\r\n 	<li>Description of the problem (context is king)</li>\r\n 	<li>Date and time of the print job (ever looked through 900MB of log files? being able to narrow it down keeps support teams sane when looking at all those tabs in <a href="https://notepad-plus-plus.org/" target="_blank" rel="noopener">Notepad++</a>)</li>\r\n</ul>\r\n[caption id="attachment_4650" align="alignnone" width="660"]<img class="wp-image-4650 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_print_logs-1024x175.jpg" alt="" width="660" height="113" /> Logs are detailed, include as much information as possible[/caption]\r\n<ul>\r\n 	<li>Name of the user that had the issue (refines the search)</li>\r\n 	<li>Name of the print job that caused the problem (and again)</li>\r\n 	<li>Name/IP of the printer the job was released from (good to verify)</li>\r\n</ul>\r\nA screenshot of the "Job log" tab showing the problem print job will provide a lot of this information, so if possible please include one.\r\n\r\nThe more pieces of the puzzle we receive the quicker we can join the corners and make progress. Once we have files we will follow the job through the logs to work out what happened and advise accordingly.\r\n\r\nNeed technical help? reach out to the team on <a href="mailto:support@selectec.com">support@selectec.com</a>', 'Solving print job problems', '', 'inherit', 'closed', 'closed', '', '4625-revision-v1', '', '', '2018-06-15 21:47:33', '2018-06-15 21:47:33', '', 4625, 'http://staging.selectec.com/4625-revision-v1/', 0, 'revision', '', 0),
(4856, 8, '2018-06-15 21:49:18', '2018-06-15 21:49:18', 'Life in the trenches of support can be rewarding, no one gets a support gig without a desire to help people.\r\n\r\nA lot of support (for any product) is working logically to diagnose where the issue may lay. That also includes a fair amount of politely trying to point out it is not your product that is the issue and it is the customer''s server/network/DNS/firewall/proxy/firmware etc, always a tough conversation when the perception is that PaperCut is the problem because, to the customer, PaperCut = Printing. Not an unreasonable assumption, but chances are the same issue will be there if PaperCut was not installed (and what a miserable world that would be!).\r\n\r\nA good test is to turn off the PaperCut print provider service, without this service PaperCut will not track or be aware of any print jobs. Or, simply <a href="https://www.papercut.com/kb/Main/DeleteAPrinterInPaperCutNG" target="_blank" rel="noopener">ignore</a> the problem print queue (a less destructive option), this will allow your users to carry on printing to other queues without problems.<img class="aligncenter size-full wp-image-4852" src="https://staging.selectec.com/wp-content/uploads/2018/05/stop_papercut.jpg" alt="" width="834" height="60" />\r\n<h2>What went wrong?</h2>\r\nPopular support problems include "Printing is slow" or "Print jobs disappeared". Slow or missing print jobs have pretty much, always been down to the driver and queue settings so... make sure you are using the same print language between the virtual queue and physical queues and check that advanced printing features and bi-directional support is disabled. Also, make sure the drivers are up to date and not type 4. Or better yet have a read of our <a href="https://staging.selectec.com/windows-papercut-best-practises-part1/" target="_blank" rel="noopener">best practices guide</a> for Windows print servers and you will be off to a good start.\r\n<h2>Get the ball rolling</h2>\r\nIf you encounter any oddities with printing, print release or incorrect page counting issues start with the following...\r\n\r\nFirst up, enable debugging within PaperCut <strong>in two places</strong>. The two places are the PaperCut Application Server and PaperCut Print Provider.\r\n\r\nEnabling debug in the application server is just a tick box, the full instructions are <a href="http://www.papercut.com/kb/Main/HowToEnableDebugInNG" target="_blank" rel="noopener">here</a>. The default log collection size of 2GB is good enough for most sites but if the problem is rare or the customer has a lot of print queues/embedded devices then feel free to increase that size (go for 4GB).\r\n\r\n<img class="aligncenter size-full wp-image-4633" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_app_server.jpg" alt="" width="983" height="364" />\r\n\r\nMore importantly, for print issues, we need to enable debug in the <a href="http://www.papercut.com/kb/Main/HowToEnableDebugInThePrintProvider" target="_blank" rel="noopener">print provider</a>. This step is vital when troubleshooting print problems. Without debugging switched on the default logs won''t contain much in the way of useful data. The print provider does all the ugly work behind the scenes and contains all print activity for the server. Make sure this is enabled for the server with the problem queue.\r\n\r\n<img class="aligncenter size-full wp-image-4634" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_print.jpg" alt="" width="570" height="141" />\r\n\r\nLast of all, if you are having issues on a Windows server please get the event viewer tracking print jobs as per this page <a href="https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer" target="_blank" rel="noopener">https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer</a>\r\nWe do this because, If we can see what the OS thinks happens to the print job then it helps with the troubleshooting process.\r\n\r\nIf you check the debug log for the print job in question you can see the Job ID, this ID is the same ID assigned by the OS to the print job so you can easily find it in the event viewer.\r\n\r\n<img class="aligncenter wp-image-4646 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_event-1024x132.jpg" alt="" width="660" height="85" />\r\n<h2>Recreate (or wait...)</h2>\r\nIn an ideal world, you would be able to recreate the problem on demand and send us the log files. Annoyingly life does not always work out like that so leave debug on and be sure to flag any issues. Once you have enabled debug etc either reproduce the error (if possible) or wait until the error reproduces itself, this may involve the customer being aware so they can look out for the issue and report when it happens. How to find the correct logs and what to send us is all included in the links above.\r\n\r\nWhen working through issues like this the more context around the issue we receive the better for us. Ideally, we would want the debug logs from the app server and print provider as well as an export of the Windows event viewer, more importantly, the logs should cover the time frame the issue happened in.\r\n<h2>Troubleshooting</h2>\r\nWhile waiting for the issue to happen it can be a good idea to seek clarity on the problem.\r\n<ul>\r\n 	<li>Does it happen to more than one user/computer (is the issue with a certain user or machine or perhaps from a certain application?)</li>\r\n 	<li>Try printing as a domain admin or from the PaperCut server, do you get the same results?</li>\r\n 	<li>What happened to the print job (Always good to know, did it print? did papercut log it as printed/canceled/refunded?)</li>\r\n 	<li>What did the devices own logs say happened to the print job? (MFD''s are very clever and will contain their own internal job log. Take a look, it could help work out what went on)</li>\r\n 	<li>If it is a page count problem, grab the driver and install it on a laptop running the latest version of PaperCut, does the same thing happen?</li>\r\n</ul>\r\n<h2>What to collect</h2>\r\nDepending on the nature of the problem, the bare minimum information for us to help is:\r\n<ul>\r\n 	<li>Description of the problem (context is king)</li>\r\n 	<li>Date and time of the print job (ever looked through 900MB of log files? being able to narrow it down keeps support teams sane when looking at all those tabs in <a href="https://notepad-plus-plus.org/" target="_blank" rel="noopener">Notepad++</a>)</li>\r\n</ul>\r\n[caption id="attachment_4650" align="alignnone" width="660"]<img class="wp-image-4650 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/05/papercut_debug_print_logs-1024x175.jpg" alt="" width="660" height="113" /> Logs are detailed, include as much information as possible[/caption]\r\n<ul>\r\n 	<li>Name of the user that had the issue (refines the search)</li>\r\n 	<li>Name of the print job that caused the problem (and again)</li>\r\n 	<li>Name/IP of the printer the job was released from (good to verify)</li>\r\n</ul>\r\nA screenshot of the "Job log" tab showing the problem print job will provide a lot of this information, so if possible please include one.\r\n\r\nThe more pieces of the puzzle we receive the quicker we can join the corners and make progress. Once we have files we will follow the job through the logs to work out what happened and advise accordingly.\r\n\r\nNeed technical help? reach out to the team on <a href="mailto:support@selectec.com">support@selectec.com</a>', 'Solving print job problems', '', 'inherit', 'closed', 'closed', '', '4625-revision-v1', '', '', '2018-06-15 21:49:18', '2018-06-15 21:49:18', '', 4625, 'http://staging.selectec.com/4625-revision-v1/', 0, 'revision', '', 0),
(4857, 8, '2018-06-15 21:59:57', '2018-06-15 21:59:57', '<a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf"><img class="alignright size-full wp-image-4442" src="https://staging.selectec.com/wp-content/uploads/2018/02/buyers2018.jpg" alt="" width="357" height="407" /></a>PaperCut v17 was named the Keypoint Intelligence BLI 2018 Pick Award winner in the Outstanding Cost Accounting &amp; Cost Control Solution category! By Buyers Lab International. BLI‘s analysts said that PaperCut MF/NG v17 top the charts when it comes to cost savings, all thanks to the amazing features our partners and customers have.\r\n\r\nOur friend, Chris Dance, CEO of PaperCut said\r\n<blockquote>“We’re thrilled to be recognized by BLI as the best solution to help save on print management costs for businesses of all types and sizes around the world,”. “To be chosen alongside other document imaging leaders is a true testament of our industry standing and confirms our commitment to helping organizations manage their print-related resources - meaning our customers save money in the process. For businesses looking for a print management software, PaperCut is an easy-to-deploy, easy-to-use solution that’s also easy on businesses’ budgets.”</blockquote>\r\nEach product that passes BLI’s tests are awarded a platinum, gold, silver or bronze ratings, with the best performers qualifying as Pick contenders. BLI’s Document Imaging Software Picks are subjected to a rigorous 12-month testing cycle which evaluates products on their key attributes such as features, usability and value.\r\n\r\nThis award is the fourth BLI recognition that PaperCut has received. It won the 2015 Pick Award in Outstanding Print Management Solution, the 2012 Pick Award for PaperCut v12 in Outstanding Print Management Solution and the 2011 Pick Award for PaperCut v11.2 in Outstanding Cost Recovery Solution.\r\n\r\nDownload the <a href="https://blog.papercut.com/wp-content/uploads/2018/01/Article-PaperCut-17-EAPICK-51337_51338-Rep-International.pdf">report</a>\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>', 'BLI 2018 Pick Award PaperCut!', '', 'inherit', 'closed', 'closed', '', '4439-revision-v1', '', '', '2018-06-15 21:59:57', '2018-06-15 21:59:57', '', 4439, 'http://staging.selectec.com/4439-revision-v1/', 0, 'revision', '', 0),
(4858, 8, '2018-06-15 22:00:48', '2018-06-15 22:00:48', '<h2 style="text-align: left;">A roundup of our Digital Transformation partner event last week</h2>\r\nLast week the Selectec team, alongside our Partners at <a href="http://swedprint.com/">NordicDoc Solutions</a> – hosted a PaperCut partner event at the stunning <a href="http://www.niorum.se/">Nio Rum</a> in downtown Stockholm.\r\n\r\n<img class="aligncenter wp-image-4762 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/06/hero-image-stockholm-event-1024x534.jpg" alt="" width="660" height="344" />\r\n\r\nA selection of CEOs, Sales Directors, and Pre-Sales from partners across the Nordics joined us at the event for a day of open discussions and roundtable workshops, covering not only <a href="https://staging.selectec.com/papercut-mf-version-18-1/">PaperCut</a> but the groundbreaking complimentary RFID products that Elatec offer.\r\n\r\nCandidates took part in lively round-table discussions about the Digital Transformation journey within the print sector, and how the exciting new partnership between NordicDoc and Selectec offers a full end-to-end customer process for all of your Print workflow needs.\r\n\r\n&nbsp;\r\n\r\nSelectec and NordicDoc help to provide their partners complete print production workflow from:\r\n<ul>\r\n 	<li>Initial meetings</li>\r\n 	<li>Statement of Works</li>\r\n 	<li>Proof of Concept</li>\r\n 	<li>Installation</li>\r\n 	<li>Training</li>\r\n 	<li>Complete customisation &amp; Development</li>\r\n 	<li>Direct support contracts</li>\r\n</ul>\r\n&nbsp;\r\n<h4 style="text-align: left;">What did participant’s take home from the event?</h4>\r\nAttendees gained insight into market trends within the Nordic region from the PaperCut team, and had a sneak peek into PaperCut’s roadmap with upcoming changes for this ever-evolving product.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">What we’re bringing to the Nordics</h4>\r\nThe introduction to our new and exciting partnership was very well received and sparked lively debates about how we can assist these new and existing partners to grow their business, with the full support of our teams at Selectec &amp; NordicDoc.\r\n\r\nOur mission is to bring more than just a “license ordering service” to our resellers - we aim to complement our partners’ teams, enabling our resellers to grow their print solutions. We’re actively coaching our resellers on how they can best utilise their existing customer base to increase their existing revenue streams, and create new revenue streams by engaging with Selectec and NordicDoc’s teams.\r\n\r\n&nbsp;\r\n\r\nThe event finished with the opportunity to continue networking with the attendees while a private charter boat took us from the Stockholm harbor to the glorious city of Vaxholm, situated in the heart of the Swedish archipelago. Where we continued our conversations from the day, sparking new and exciting ways to promote the solutions within the Nordic market.\r\n\r\n<img class="alignnone wp-image-4766 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/06/papercut-stockholm-event-2018.jpg" alt="" width="1200" height="584" />\r\n\r\n&nbsp;\r\n\r\nWe had some great feedback from the day and are already planning our next partner discovery event in the Nordics soon. Keep your eyes peeled for your invitation to the next event - if you would like more information please feel free to email me at <a href="mailto:ben.mckean@selectec.com">ben.mckean@selectec.com</a>.', 'PaperCut Partner Event – Stockholm', '', 'inherit', 'closed', 'closed', '', '4730-revision-v1', '', '', '2018-06-15 22:00:48', '2018-06-15 22:00:48', '', 4730, 'http://staging.selectec.com/4730-revision-v1/', 0, 'revision', '', 0),
(4859, 33, '2018-09-05 16:43:50', '2018-09-05 16:43:50', '<h2>The PaperCut script request...</h2>\n<h4>Recently, we were asked for a PaperCut script that made print jobs sent to a particular printer free of charge during exam time. This is fairly standard practice (at least here, in the UK), exam time means extra user accounts (individual exam accounts) and free printing, oh and stress... lots and lots of stress.</h4>\nWe thought a simple way to achieve this would be to apply a 100% discount to jobs submitted to the queue based on a date range and give the user a little note to let them know how much they''d not been charged. As always, we put on our thinking caps, grabbed some <a href="http://amzn.eu/8iIkADp" rel="noopener">roast ox crisps</a> and came up with the following script.\n<h2>The solution...</h2>\nTo begin with, we need to declare our variables and work out what our date range is for the Exams.\n<pre class="">var day = inputs.job.date.getDate();\nvar month = inputs.job.date.getMonth();\n\nif ((day &gt;= 19 &amp;&amp; month == 5) || (day &lt;= 23 &amp;&amp; month == 5)) {\n</pre>\nSo in the above example, we will be looking for any jobs submitted between the 19th and 23rd of June, (Yes June is 5, we start counting with January = 0, remember developers invented this system and they work in mysterious ways).\n\nThen we must declare the cost and saving variables.\n<pre class="">var newCost = inputs.job.cost * 0.00;\nvar saving = inputs.job.cost - newCost;\n</pre>\nOnce we have done this, we need to add the actions to set the new job cost and define the message we will send to the user.\n<pre class="">actions.job.setCost(newCost);\nactions.job.addComment("100% Exam time discount applied.");\n</pre>\nFinally, we''d like to send the message to the user via the PaperCut client tool.\n<pre class="">actions.client.sendMessage("You saved "\n  + inputs.utils.formatCost(saving)\n  + " printing your exam related job.");\n</pre>\n<h4>The full script is below, feel free to tweak as needed. That, as they say, is a wrap, and as always if you need any further help with the above, or indeed any other scripts you may be working on then please, do <a href="https://staging.selectec.com/contact/">drop us a line</a>.</h4>\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n<pre class="">function printJobHook(inputs, actions) {\n\n  if (!inputs.job.isAnalysisComplete) {\n    return;\n  }\n\n  var day = inputs.job.date.getDate();\n  var month = inputs.job.date.getMonth();\n\n  if ((day &gt;= 19 &amp;&amp; month == 5) || (day &lt;= 23 &amp;&amp; month == 5)) {\n\n    var newCost = inputs.job.cost * 0.00;\n    var saving = inputs.job.cost - newCost;\n    actions.job.setCost(newCost);\n    actions.job.addComment("100% Exam time discount applied.");\n\n    actions.client.sendMessage("You saved "\n      + inputs.utils.formatCost(saving)\n      + " printing your exam related job.");\n  }\n}\n</pre>\n<img class="aligncenter" title="PaperCut script" src="https://i.imgflip.com/2cayrx.jpg" alt="PaperCut script" width="510" height="382" />', 'Free Exam Time Printing PaperCut Script', '', 'inherit', 'closed', 'closed', '', '4837-autosave-v1', '', '', '2018-09-05 16:43:50', '2018-09-05 16:43:50', '', 4837, 'http://staging.selectec.com/4837-autosave-v1/', 0, 'revision', '', 0),
(4863, 8, '2018-06-20 21:12:12', '2018-06-20 21:12:12', 'We at Selectec are a curious (nosy) bunch, so when we received two requests in a matter of a few days regarding using PaperCut with JumpCloud we needed no excuse to jump up and start our JumpCloud adventure.\r\n\r\nFor those that have never heard of it, JumpCloud is DaaS (<a href="https://www.youtube.com/watch?v=MrtHVdX2f7I" target="_blank" rel="noopener">Directory as a Service</a>) and basically allows you to take your traditional on-site User directory (think MS Active Directory) and stick it up in the cloud. As with many other traditionally on-site services this potentially frees up the need for hardware and associated support on site, while at the same time allowing admins control over their users, infrastructure, and client systems regardless of type. There are numerous features and benefits of using a system like this, but for our purposes, we will be particularly interested in the LDAP as a service functionality.\r\n\r\n<img class="wp-image-4810 aligncenter" src="https://staging.selectec.com/wp-content/uploads/2018/06/jumpcloud_users.jpg" alt="" width="496" height="395" />\r\n\r\nFrom a PaperCut point of view, this means nothing more than pointing the sync source settings to the JumpCloud service instead of an on-site server. If we think for a moment about the MS AD system, PaperCut will extract all the useful information that has typically been filled in by an administrator, things like:\r\n<ul>\r\n 	<li>Usernames,</li>\r\n 	<li>Email addresses,</li>\r\n 	<li>Group information,</li>\r\n 	<li>User home folder locations,</li>\r\n 	<li>Card/ID numbers,</li>\r\n 	<li>Office/Department names and locations</li>\r\n</ul>\r\nOnce synced, this information can then be used by various parts of the PaperCut system, in places like Integrated scanning for automatically filling in user email or home folder locations, or for sending users notifications via email.\r\n\r\nAs we soon discovered, although setting up the connection to sync to JumpCloud was relatively simple, the basic information made available did not include custom attributes, rather just the basic username, email and group details. At this point... In steps our integrations team, and with their wizard-like mastery of all things API they proclaimed "We can make an integration for that!" This essentially meant some of the other information which was not previously available could be accessed and pulled into PaperCut via the JumpCloud API (cool huh).\r\n\r\nAfter some tinkering, we now find ourselves with an integration which will allow PaperCut to use JumpCloud as its sync source and includes the extra custom attributes needed for things like ID number sync and reporting on particular departments/offices. For more information on JumpCloud check out: <a href="https://jumpcloud.com/daas-product/">https://jumpcloud.com/daas-product/</a>\r\n<h2>Go forth and sync!</h2>\r\nOk so if you''re still reading after this point then it probably means you have a bit more than a passing interest in this, and so you might like to see some details of how and where to put in the details within PaperCut for the JumpCloud sync.\r\n\r\nWe''re going to assume that by this point you have your users setup within the JumpCloud system including an LDAP binding user account and that PaperCut is installed and you are ready to set the user sync source.\r\n\r\nSo first we are going to log in to the PaperCut admin console and follow the steps below:\r\n<ol>\r\n 	<li>Select<strong> Options &gt; User/Group Sync</strong><strong> </strong></li>\r\n</ol>\r\n<strong>    </strong>The <strong>User/Gro</strong><strong>up Sync</strong> page is displayed.\r\n<ol start="2">\r\n 	<li>In the <strong>Sync Source</strong> area, under <strong>Primary sync source</strong>, select <strong>LDAP</strong>.</li>\r\n</ol>\r\n<ol start="3">\r\n 	<li>Under <strong>LDAP Server Type</strong> select <strong>Standard (Unix/Open Directory)</strong>.</li>\r\n</ol>\r\n<ol start="4">\r\n 	<li>Under <strong>LDAP Server Address</strong> type <a href="http://ldap.jumpcloud.com"><strong>ldap.jumpcloud.com</strong></a><strong> </strong></li>\r\n</ol>\r\n<ol start="5">\r\n 	<li>Under <strong>Base DN </strong>enter <strong>ou=Users,o=</strong><strong><em>YOUR_ORG_ID</em></strong><strong>,dc=jumpcloud,dc=com</strong><strong> </strong></li>\r\n</ol>\r\nThe organisation ID can be found on your JumpCloud admin console.<strong> </strong>\r\n<ol start="6">\r\n 	<li>Under <strong>Admin DN </strong>enter</li>\r\n</ol>\r\n<strong>uid=</strong><strong><em>LDAP_BINDING_USER</em>,ou=Users,o=</strong><strong><em>YOUR_ORG_ID</em></strong><strong>,dc=jumpcloud,dc=com</strong><strong> </strong>\r\n<ol start="7">\r\n 	<li>Under <strong>Admin password </strong>enter the password for the LDAP binding user.</li>\r\n</ol>\r\n<ol start="8">\r\n 	<li>Click <strong>Apply</strong> and <strong>Test Settings</strong>, or if you''re feeling brave skip right to the <strong>Synchronise Now</strong> button.</li>\r\n</ol>\r\n<img class="aligncenter size-full wp-image-4809" src="https://staging.selectec.com/wp-content/uploads/2018/06/jumpcloud_sync.jpg" alt="" width="785" height="347" />\r\n\r\nAll being well, when you check your <strong>Users</strong> section in PaperCut, you should see a list of the users synced from JumpCloud at this point. So.... Now you should be able to sync usernames, email addresses, and groups from the cloud. What if you want to sync the extra custom attributes we mentioned at the beginning of the article?\r\n<h2>The magic</h2>\r\nDownload our free Jump Cloud Attributes Tool (<a href="https://staging.selectec.com/team/matt-smith/" target="_blank" rel="noopener">Matt</a> wanted to call it JumpyMcJumpCloud, Matt is not allowed to be in charge of names)\r\n[widgetkit id="93" name="blog - Jumpcloud"]\r\n<h2>Quick Start Guide:</h2>\r\n<ol>\r\n 	<li>Edit the config.toml file, this contains all the settings you need. Use your favourite text editor. Oh, Authtoken is the value set under "auth.webservices.auth-token" within PaperCut.</li>\r\n 	<li>Run the application using a cmd prompt.</li>\r\n 	<li>Set up a schedule using Windows scheduler to create a Cron job. We suggest you set this to run after PaperCut''s nightly maintenance/sync, we would go with 2am.</li>\r\n 	<li>This application will loop through all of the users in PaperCut then check JumpCloud for them and if they exist it will pull down the attributes from the fields set in the config file.</li>\r\n 	<li>Consider using SSL/TLS, our setup was a test and not production.</li>\r\n</ol>\r\n<h2>More?</h2>\r\nNeed help or looking for us to make something new? just get in touch.\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n&nbsp;', 'Syncing PaperCut with JumpCloud', '', 'inherit', 'closed', 'closed', '', '4806-revision-v1', '', '', '2018-06-20 21:12:12', '2018-06-20 21:12:12', '', 4806, 'http://staging.selectec.com/4806-revision-v1/', 0, 'revision', '', 0),
(4864, 33, '2018-09-17 12:16:04', '0000-00-00 00:00:00', '<img class="wp-image-4960 size-full aligncenter" src="https://staging.selectec.com/wp-content/uploads/2018/06/june-18-blog-foldr-organise-files-525px.png" alt="" width="525" height="250" />\r\n<h2 style="line-height: 1.5; text-align: left;">With most of a business’ files being in digital format, it’s important to organise files to keep on top of your file saving structure.</h2>\r\nBut with most documents now digital, or containing digital copies, your file structure can become a little confused, especially when different users save files in the wrong locations.\r\n\r\nSometimes you need to urgently get something sent to a supplier, or you need to find a tender that your colleague has to add their part to – and all of that neat organisation seems to go out the window.\r\n\r\nObviously, everyone has a preference in how they like to organise files, but today we’re going to look at some ways to make life easier for you.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">Why should you care about file organisation?</h3>\r\n&nbsp;\r\n\r\n<strong>Productivity</strong>\r\n\r\nWorkers waste valuable time looking for files and trawling their way through masses of folders looking for the file they need; it may not sound like much of a waste of time, but if they search for 10 files a day and take a minute to find a file each time, it all adds up - this could end up taking <em>43 hours</em> of their working hours each year… <em>that’s a full working week</em>! Looks like more of a deal now, doesn’t it…\r\n\r\n&nbsp;\r\n\r\n<strong>Save on extra storage</strong>\r\n\r\nSaving unnecessary files can lead to you taking up too much of your businesses storage. Only save one version of your file, and if your storage provider allows it, make use of versioning. You can utilise your storage, if you’re a big organisation with lots of departments, this can all add up!\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">So, what are our top tips to help you organise files?</h3>\r\n&nbsp;\r\n<h4 style="text-align: left;">1. Limit access</h4>\r\nOnly allow staff access to relevant folders - they don’t need to have access to everything. There’s no risk that staff will save files inappropriately, eating up valuable storage space.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">2. Structure folders logically</h4>\r\nUse simple names with clear language so that in 3 years’ time, you can easily navigate the folders to find the file you need.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">3. Nest Folders within relevant folders</h4>\r\nPut these sub-folders within your main folders as needed. It can be useful to arrange by year for invoices as an example.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">4. Follow a file naming convention</h4>\r\nWhen naming a file, you should think about what it contains so that you know what’s in the file without opening it. Use descriptive and concise names for files (e.g. 2018-05-proposal-company-x.doc.).\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">5. Save files as you go</h4>\r\nSave the file as soon as you’ve created it. It saves the pain point highlighted above and allows you to continue saving your file easily as it is already in the right folder.\r\n\r\n[widgetkit id="95"]\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;"></h4>\r\nFollow these simple steps and you will have well-organised, easy to find files which are well-structured. However, even a well-structured filing system will eventually become difficult to wade through, especially in larger organisations. So, then what do you do?\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">Followed our advice but still can''t manage to keep track of your files?</h4>\r\nWe recommend you use software that can easily find your files in seconds . <a href="https://staging.selectec.com/products/foldr/">Foldr</a> allows you to <a href="https://foldr.io/products/foldr-for-files/search">search for your files</a> from one interface, across all of your network and cloud storage, without the need to go through fifteen folders to get to the file. All you need do is type in the file name (or even roughly what the file name is) and it returns results, plus the file’s location.\r\n\r\nAnd for those hiccups where you just can’t remember where the file was saved, or what it was saved as? Search for anything! Even if it was a phrase that you remembered writing in the document, Foldr can search for text within a file. It can even search for text within pictures using OCR technology. We think that’s pretty neat!\r\n\r\n[widgetkit id="94" name="Blog - foldr organising files"]\r\n\r\nSelectec is Foldr’s <a href="https://staging.selectec.com/foldr_distribution/">global distributor</a>. If you would like to start selling Foldr, we can offer you live web demos, reseller NFRs and make 30 day free trials available to your customers, to support your sales.\r\n<h5 style="color: #6fb610; line-height: 1.5; text-align: left;">If you would like to find out more about how Foldr could help your organisation, or if you would like to try Foldr free for 30 days, <a href="https://staging.selectec.com/contact/">contact us</a>.</h5>', 'Organise your files in 6 steps', '', 'draft', 'closed', 'closed', '', 'organise-your-files-in-6-steps', '', '', '2018-09-17 12:16:04', '2018-09-17 12:16:04', '', 0, 'http://staging.selectec.com/?p=4864', 74, 'post', '', 0);
INSERT INTO `jb_posts` VALUES
(4896, 33, '2018-06-26 08:46:13', '0000-00-00 00:00:00', '<h2 style="text-align: left; line-height: 1.5;">Less is more… when print management becomes budget management</h2>\n<strong>With the paperless office becoming more and more of a “thing”, businesses and public sector organisations are attempting to drive down print budgets more and more. In reality, print isn’t going to go away – hard copies still need to be kept for records and contracts, and sometimes it’s just easier to work from a print off as opposed to a computer screen.</strong>\n\nWith that in mind, the best way to keep customers engaged with print, and work to integrate it with a successful print and paperless policy is to advise them of the best possible solution.\n\nBelow are some interesting stats to illustrate why effective print management is important, and the best possible way to achieve this.\n\n&nbsp;\n<h3 style="text-align: left;">40% of people describe themselves as “paper people”</h3>\nNo policy will ever be effective if it doesn’t have the buy-in of the people it is created for. While loving paper is great, the need for organisations to control and minimise the amount that is printed off is huge… being able to encourage or enforce duplex printing helps greatly, as it means the “paper people” are using up to 50% less paper than they would be otherwise.\n\n&nbsp;\n<h3 style="text-align: left;">45% of paper printed ends up binned at the end of the day</h3>\nIf only “paper people” printed (which we know isn’t the case, but bear with us!), this could lead to 18% of paper printed a day to end up as waste. This is down to duplicate printing, people printing documents and forgetting they’ve been printed (so someone clears them off the printer tray at the end of the day).\n\nHaving a solution in place that requires the person printing to be present at a printer to print their document helps, as there is no print and forget scenario or wondering whether hitting the print button actually worked!\n\nBeing able to allocate specific quotas or budgets to departments helps tremendously with ensuring people only print what they need to, as it only takes one incident of someone not being able to print any more due to quota before they start considering what they print.\n\n&nbsp;\n<h3 style="text-align: left;">The average paper consumption grows by 22% per year</h3>\nThis means that without control, an organisation’s paper consumption could double in under 3 ½ years. Having access to detailed analytics, dashboards and reports mean that organisations can get a handle on this ongoing and ensure that their printing consumption is as low as possible year after year.\n\n&nbsp;\n<h3 style="text-align: left; line-height: 1.5;">The cost of printing on paper can be 13 - 31x the cost of the paper itself</h3>\nStaggering, isn’t it? This takes into account all associated costs such as ink,  maintenance, and capital outlay. As a result, every sheet of paper that is printed has much more of an impact than just the cost of the paper itself – a fact that most people don’t consider.\n\nBeing able to prompt users with a pop-up message to remind them of the impact of printing when they don’t need to print can be an extremely effective way to make people consider and take action as a result.\n\n&nbsp;\n\nIf you take the above stats into account, and the average size of a Higher Education institution in the UK (14,000 students), this leads to <strong>25,200</strong> sheets of paper being wasted per day, adding up to costs of <strong>£2,457</strong> of waste cost per day on printing, or a huge <strong>£368,550</strong> of waste cost per year.\n\nAssuming the growth stated above, this means that in just over 3 years time this number will grow to a whopping <strong>£737,100</strong>.\n\n&nbsp;\n\n<strong>Now… let’s put this into perspective if an effective print management solution was put in place and only a few simple steps were taken:</strong>\n<ul>\n 	<li>Paper usage could be reduced by up to 30% by enforcing duplex printing</li>\n 	<li>Follow-me printing could be used to not allow print-and-forget scenarios, reducing this number again by an average of 30%</li>\n 	<li>Other steps – including quotas and reminders – could be taken to reduce the number further by at least 50%</li>\n</ul>\n&nbsp;\n\nThis would then turn the above numbers around… making the per-year waste cost only <strong>£90,295</strong> – representing a <strong>£278,255</strong> saving on student printing alone. In 3 years this would represent a massive <strong>£556,510</strong> saving. Bear in mind, this only takes into account “paper people” and not everyone else who prints… so the actual savings will be much higher!\n\n&nbsp;\n\nWhen put like this, customers will suddenly stand up and listen to what you’re saying and be desperate to make the savings…\n\nFortunately, <a href="https://staging.selectec.com/products/papercut/">Papercut</a> can provide all of these features and more – including secure print release, validated access for MFDs, allowing BYOD printing to name a few. When put in context, the price is insignificant in relation to the potential savings – this not only makes your sales process much easier but also protects your margin on the basis of the money you’re saving the customer!\n\nTry it for yourself - use Papercut’s online ROI calculator on behalf of your customers, available here: https://www.papercut.com/tools/roi/', '', '', 'draft', 'closed', 'closed', '', '', '', '', '2018-06-26 08:46:13', '2018-06-26 08:46:13', '', 0, 'http://staging.selectec.com/?p=4896', 73, 'post', '', 0),
(4917, 33, '2018-06-25 17:44:58', '2018-06-25 17:44:58', '<h2 style="text-align: left; line-height: 1.5;">Less is more… when print management becomes budget management</h2>\r\n<strong>With the paperless office becoming more and more of a “thing”, businesses and public sector organisations are attempting to drive down print budgets more and more. In reality, print isn’t going to go away – hard copies still need to be kept for records and contracts, and sometimes it’s just easier to work from a print off as opposed to a computer screen.</strong>\r\n\r\nWith that in mind, the best way to keep customers engaged with print, and work to integrate it with a successful print and paperless policy is to advise them of the best possible solution.\r\n\r\nBelow are some interesting stats to illustrate why effective print management is important, and the best possible way to achieve this.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">40% of people describe themselves as “paper people”</h3>\r\nNo policy will ever be effective if it doesn’t have the buy-in of the people it is created for. While loving paper is great, the need for organisations to control and minimise the amount that is printed off is huge… being able to encourage or enforce duplex printing helps greatly, as it means the “paper people” are using up to 50% less paper than they would be otherwise.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">45% of paper printed ends up binned at the end of the day</h3>\r\nIf only “paper people” printed (which we know isn’t the case, but bear with us!), this could lead to 18% of paper printed a day to end up as waste. This is down to duplicate printing, people printing documents and forgetting they’ve been printed (so someone clears them off the printer tray at the end of the day).\r\n\r\nHaving a solution in place that requires the person printing to be present at a printer to print their document helps, as there is no print and forget scenario or wondering whether hitting the print button actually worked!\r\n\r\nBeing able to allocate specific quotas or budgets to departments helps tremendously with ensuring people only print what they need to, as it only takes one incident of someone not being able to print any more due to quota before they start considering what they print.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">The average paper consumption grows by 22% per year</h3>\r\nThis means that without control, an organisation’s paper consumption could double in under 3 ½ years. Having access to detailed analytics, dashboards and reports mean that organisations can get a handle on this ongoing and ensure that their printing consumption is as low as possible year after year.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;">The cost of printing on paper can be 13 - 31x the cost of the paper itself</h3>\r\nStaggering, isn’t it? This takes into account depreciation and degradation on printing devices, toner and ink, costs of maintenance and management and capital outlay for other print consumables. As a result, every sheet of paper that is printed has much more of an impact than just the cost of the paper itself – a fact that most people don’t consider.\r\n\r\nBeing able to prompt users with a pop-up message to remind them of the impact of printing when they don’t need to print can be an extremely effective way to make people consider and take action as a result.\r\n\r\n&nbsp;\r\n\r\nTaking the above stats into account, and the average size of a Higher Education institution in the UK (14,000 students), this could lead to 25,200 sheets of paper being wasted per day, adding up to costs of <strong>£2,457</strong> of waste cost per day on printing, or a huge <strong>£368,550</strong> of waste cost per year.\r\n\r\nAssuming the growth stated above, this means that in just over 3 years time this number will grow to a whopping <strong>£737,100</strong>.\r\n\r\nNow… let’s put this into perspective if an effective print management solution was put in place and only a few simple steps were taken:\r\n<ul>\r\n 	<li>Paper usage could be reduced by up to 30% by enforcing duplex printing</li>\r\n 	<li>Follow-me printing could be used to not allow print-and-forget scenarios, reducing this number again by an average of 30%</li>\r\n 	<li>Other steps – including quotas and reminders – could be taken to reduce the number further by at least 50%</li>\r\n</ul>\r\nThis would then turn the above numbers around… making the per-year waste cost only £90,295– representing a £278,255 saving on student printing alone. In 3 years this would represent a massive £556,510 saving. Bear in mind, this only takes into account “paper people” and not everyone else who prints… so the actual savings will be much higher!\r\n\r\nWhen put like this, customers will suddenly stand up and listen to what you’re saying and be desperate to make the savings…\r\n\r\nFortunately, Papercut can provide all of these features and more – including secure print release, validated access for MFDs, allowing BYOD printing to name a few. When put in context, the price is insignificant in relation to the potential savings – this not only makes your sales process much easier but also significantly protects your margin on the basis of the money you’re saving the customer!\r\n\r\nTry it for yourself - use Papercut’s online ROI calculator on behalf of your customers, available here: https://www.papercut.com/tools/roi/', '', '', 'inherit', 'closed', 'closed', '', '4896-revision-v1', '', '', '2018-06-25 17:44:58', '2018-06-25 17:44:58', '', 4896, 'http://staging.selectec.com/4896-revision-v1/', 0, 'revision', '', 0),
(4918, 33, '2018-06-25 17:58:23', '2018-06-25 17:58:23', '<h2 style="text-align: left; line-height: 1.5;">Less is more… when print management becomes budget management</h2>\r\n<strong>With the paperless office becoming more and more of a “thing”, businesses and public sector organisations are attempting to drive down print budgets more and more. In reality, print isn’t going to go away – hard copies still need to be kept for records and contracts, and sometimes it’s just easier to work from a print off as opposed to a computer screen.</strong>\r\n\r\nWith that in mind, the best way to keep customers engaged with print, and work to integrate it with a successful print and paperless policy is to advise them of the best possible solution.\r\n\r\nBelow are some interesting stats to illustrate why effective print management is important, and the best possible way to achieve this.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">40% of people describe themselves as “paper people”</h3>\r\nNo policy will ever be effective if it doesn’t have the buy-in of the people it is created for. While loving paper is great, the need for organisations to control and minimise the amount that is printed off is huge… being able to encourage or enforce duplex printing helps greatly, as it means the “paper people” are using up to 50% less paper than they would be otherwise.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">45% of paper printed ends up binned at the end of the day</h3>\r\nIf only “paper people” printed (which we know isn’t the case, but bear with us!), this could lead to 18% of paper printed a day to end up as waste. This is down to duplicate printing, people printing documents and forgetting they’ve been printed (so someone clears them off the printer tray at the end of the day).\r\n\r\nHaving a solution in place that requires the person printing to be present at a printer to print their document helps, as there is no print and forget scenario or wondering whether hitting the print button actually worked!\r\n\r\nBeing able to allocate specific quotas or budgets to departments helps tremendously with ensuring people only print what they need to, as it only takes one incident of someone not being able to print any more due to quota before they start considering what they print.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">The average paper consumption grows by 22% per year</h3>\r\nThis means that without control, an organisation’s paper consumption could double in under 3 ½ years. Having access to detailed analytics, dashboards and reports mean that organisations can get a handle on this ongoing and ensure that their printing consumption is as low as possible year after year.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;">The cost of printing on paper can be 13 - 31x the cost of the paper itself</h3>\r\nStaggering, isn’t it? This takes into account all associated costs such as ink,  maintenance, and capital outlay. As a result, every sheet of paper that is printed has much more of an impact than just the cost of the paper itself – a fact that most people don’t consider.\r\n\r\nBeing able to prompt users with a pop-up message to remind them of the impact of printing when they don’t need to print can be an extremely effective way to make people consider and take action as a result.\r\n\r\n&nbsp;\r\n\r\nIf you take the above stats into account, and the average size of a Higher Education institution in the UK (14,000 students), this could lead to <strong>25,200</strong> sheets of paper being wasted per day, adding up to costs of <strong>£2,457</strong> of waste cost per day on printing, or a huge <strong>£368,550</strong> of waste cost per year.\r\n\r\nAssuming the growth stated above, this means that in just over 3 years time this number will grow to a whopping <strong>£737,100</strong>.\r\n\r\n&nbsp;\r\n\r\n<strong>Now… let’s put this into perspective if an effective print management solution was put in place and only a few simple steps were taken:</strong>\r\n<ul>\r\n 	<li>Paper usage could be reduced by up to 30% by enforcing duplex printing</li>\r\n 	<li>Follow-me printing could be used to not allow print-and-forget scenarios, reducing this number again by an average of 30%</li>\r\n 	<li>Other steps – including quotas and reminders – could be taken to reduce the number further by at least 50%</li>\r\n</ul>\r\n&nbsp;\r\n\r\nThis would then turn the above numbers around… making the per-year waste cost only <strong>£90,295</strong> – representing a <strong>£278,255</strong> saving on student printing alone. In 3 years this would represent a massive <strong>£556,510</strong> saving. Bear in mind, this only takes into account “paper people” and not everyone else who prints… so the actual savings will be much higher!\r\n\r\n&nbsp;\r\n\r\nWhen put like this, customers will suddenly stand up and listen to what you’re saying and be desperate to make the savings…\r\n\r\nFortunately, <a href="https://staging.selectec.com/products/papercut/">Papercut</a> can provide all of these features and more – including secure print release, validated access for MFDs, allowing BYOD printing to name a few. When put in context, the price is insignificant in relation to the potential savings – this not only makes your sales process much easier but also protects your margin on the basis of the money you’re saving the customer!\r\n\r\nTry it for yourself - use Papercut’s online ROI calculator on behalf of your customers, available here: https://www.papercut.com/tools/roi/', '', '', 'inherit', 'closed', 'closed', '', '4896-revision-v1', '', '', '2018-06-25 17:58:23', '2018-06-25 17:58:23', '', 4896, 'http://staging.selectec.com/4896-revision-v1/', 0, 'revision', '', 0),
(4919, 33, '2018-06-25 18:14:06', '2018-06-25 18:14:06', '<h2 style="text-align: left; line-height: 1.5;">Less is more… when print management becomes budget management</h2>\r\n<strong>With the paperless office becoming more and more of a “thing”, businesses and public sector organisations are attempting to drive down print budgets more and more. In reality, print isn’t going to go away – hard copies still need to be kept for records and contracts, and sometimes it’s just easier to work from a print off as opposed to a computer screen.</strong>\r\n\r\nWith that in mind, the best way to keep customers engaged with print, and work to integrate it with a successful print and paperless policy is to advise them of the best possible solution.\r\n\r\nBelow are some interesting stats to illustrate why effective print management is important, and the best possible way to achieve this.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">40% of people describe themselves as “paper people”</h3>\r\nNo policy will ever be effective if it doesn’t have the buy-in of the people it is created for. While loving paper is great, the need for organisations to control and minimise the amount that is printed off is huge… being able to encourage or enforce duplex printing helps greatly, as it means the “paper people” are using up to 50% less paper than they would be otherwise.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">45% of paper printed ends up binned at the end of the day</h3>\r\nIf only “paper people” printed (which we know isn’t the case, but bear with us!), this could lead to 18% of paper printed a day to end up as waste. This is down to duplicate printing, people printing documents and forgetting they’ve been printed (so someone clears them off the printer tray at the end of the day).\r\n\r\nHaving a solution in place that requires the person printing to be present at a printer to print their document helps, as there is no print and forget scenario or wondering whether hitting the print button actually worked!\r\n\r\nBeing able to allocate specific quotas or budgets to departments helps tremendously with ensuring people only print what they need to, as it only takes one incident of someone not being able to print any more due to quota before they start considering what they print.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">The average paper consumption grows by 22% per year</h3>\r\nThis means that without control, an organisation’s paper consumption could double in under 3 ½ years. Having access to detailed analytics, dashboards and reports mean that organisations can get a handle on this ongoing and ensure that their printing consumption is as low as possible year after year.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;">The cost of printing on paper can be 13 - 31x the cost of the paper itself</h3>\r\nStaggering, isn’t it? This takes into account all associated costs such as ink,  maintenance, and capital outlay. As a result, every sheet of paper that is printed has much more of an impact than just the cost of the paper itself – a fact that most people don’t consider.\r\n\r\nBeing able to prompt users with a pop-up message to remind them of the impact of printing when they don’t need to print can be an extremely effective way to make people consider and take action as a result.\r\n\r\n&nbsp;\r\n\r\nIf you take the above stats into account, and the average size of a Higher Education institution in the UK (14,000 students), this leads to <strong>25,200</strong> sheets of paper being wasted per day, adding up to costs of <strong>£2,457</strong> of waste cost per day on printing, or a huge <strong>£368,550</strong> of waste cost per year.\r\n\r\nAssuming the growth stated above, this means that in just over 3 years time this number will grow to a whopping <strong>£737,100</strong>.\r\n\r\n&nbsp;\r\n\r\n<strong>Now… let’s put this into perspective if an effective print management solution was put in place and only a few simple steps were taken:</strong>\r\n<ul>\r\n 	<li>Paper usage could be reduced by up to 30% by enforcing duplex printing</li>\r\n 	<li>Follow-me printing could be used to not allow print-and-forget scenarios, reducing this number again by an average of 30%</li>\r\n 	<li>Other steps – including quotas and reminders – could be taken to reduce the number further by at least 50%</li>\r\n</ul>\r\n&nbsp;\r\n\r\nThis would then turn the above numbers around… making the per-year waste cost only <strong>£90,295</strong> – representing a <strong>£278,255</strong> saving on student printing alone. In 3 years this would represent a massive <strong>£556,510</strong> saving. Bear in mind, this only takes into account “paper people” and not everyone else who prints… so the actual savings will be much higher!\r\n\r\n&nbsp;\r\n\r\nWhen put like this, customers will suddenly stand up and listen to what you’re saying and be desperate to make the savings…\r\n\r\nFortunately, <a href="https://staging.selectec.com/products/papercut/">Papercut</a> can provide all of these features and more – including secure print release, validated access for MFDs, allowing BYOD printing to name a few. When put in context, the price is insignificant in relation to the potential savings – this not only makes your sales process much easier but also protects your margin on the basis of the money you’re saving the customer!\r\n\r\nTry it for yourself - use Papercut’s online ROI calculator on behalf of your customers, available here: https://www.papercut.com/tools/roi/', '', '', 'inherit', 'closed', 'closed', '', '4896-revision-v1', '', '', '2018-06-25 18:14:06', '2018-06-25 18:14:06', '', 4896, 'http://staging.selectec.com/4896-revision-v1/', 0, 'revision', '', 0),
(4924, 33, '2018-06-26 10:45:11', '2018-06-26 10:45:11', '<img class="aligncenter wp-image-4722 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/06/manage-file-storage-1.png" alt="multiple file storage locations" width="525" height="250" />\r\n<h2 style="text-align: left; line-height: 1.5;">How can you gain some kind of control over your business''s multiple file storage locations?</h2>\r\nWith the proliferation of flexible working environments and the rise of SaaS, the quest to maintain control of multiple file storage locations can seem like a never-ending uphill battle. With your employees keen to take on all of the latest software, it seems like your IT department never quite has control over all of the logins and accounts of their users. So how do you gain control over your data when staff are accessing files from the office, home, or on un-secured public Wi-Fi hotspots while working on the move?\r\n\r\n&nbsp;\r\n\r\nThere probably isn’t one defined way in which a business can take control of their file storage, but there are ways in which you can take back control of your data. Have a look below for some useful solutions to your problems.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;"><strong>The problem you have with remembering where you’ve saved a file</strong></h3>\r\nYour staff have logins for multiple storage accounts, there’s one for Google Drive, DropBox, SharePoint, and on-premise storage. They have a file they want to save, but where do they save it? They’ll ask their manager who’ll say – ‘here’s the policy document on saving files’. Perfect, right?!\r\n\r\nWell, yes and no. There are policies, but ultimately people may (and will probably!) <em>not</em> store files in the place they are supposed to. And once they’ve stored it somewhere they shouldn’t have, how is anyone else supposed to know where it’s been stored? If someone else wants to find the file, how do they search for it?\r\n\r\nThis is where <a href="https://staging.selectec.com/products/foldr/">Foldr</a> comes in. It provides a single interface where you can connect all of these storage accounts – be it SharePoint, DropBox, on-premise or anything in between – and provides a unified search function across all accounts.\r\n\r\nThis makes it possible to search <em>all</em> of your connected storage accounts. You can search for files by name, filter results by modified date, or even search for specific key words within files. Foldr Search also has the ability to read text from images, such as scanned documents or PDFs using Optical Character Recognition (OCR) allowing you to ‘search’ inside documents. This enables you to browse files to find the correct document, even when it’s stored in the wrong location. Plus, you can move the files to their correct location, even if that means you’re moving them between different storage accounts. Remembering where a file has been saved will never be a problem again.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;"><strong>The problem with multiple user accounts and passwords</strong></h3>\r\nLet’s face it, having dozens of passwords for different websites and online accounts is increasingly common as we shift to a digital world. Every business has multiple accounts for different sections of the company – from Accounts to HR, Marketing to Sales; when Users have lots of different user names and passwords, it leaves these accounts vulnerable to potential security attacks. The more passwords staff have to remember, the more common it is for them to use easy-to-crack and insecure passwords, creating more potential security threats to businesses.\r\n\r\nSingle Sign-On allows your users to have <em>one</em> set of credentials that they use to login to <em>all</em> of their connected accounts. Foldr can act as a Single Sign-On Service Provider giving you secure access, without having to write your passwords under different fake names in your phone…or on that sticky note on your desk.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left; line-height: 1.5;"><strong>The Problem with collaborating on files</strong></h3>\r\nOne of the best features – but also one of the biggest problems – with cloud storage accounts is sync clients. These are applications that allow you to have a folder on your computer that is an exact replica of your storage in the cloud. Pretty useful right? Well, very useful until some files don’t sync correctly or the sync stops working all together and you don’t notice, leaving the files you’re working on locally vulnerable as they’re not pushed back to the cloud.\r\n\r\nFoldr solves this problem by providing you with a network drive on your Mac or PC – this contains all of the folders from your various storage accounts and is looking directly at each of them ‘live.’ No sync required. As a result, your files will never be out of sync and you’ll never lose your data.\r\n\r\n<strong>Pro tip:</strong> Foldr’s network drive even allows access to on-premise storage outside of the office with no VPN required!\r\n\r\n&nbsp;\r\n<h4 style="text-align: left; line-height: 1.5;"><strong>So what''s the solution to your problems?</strong></h4>\r\nTalk to us about Foldr! There’s a ton more features we haven’t mentioned above so we’re keen to hear how we can help solve other business problems you may have using Foldr.\r\n\r\n&nbsp;\r\n\r\nGet in touch with our <a href="https://staging.selectec.com/contact/">sales team</a>, or try 30 days free for yourself.', 'Manage your multiple file storage locations', '', 'inherit', 'closed', 'closed', '', '4711-revision-v1', '', '', '2018-06-26 10:45:11', '2018-06-26 10:45:11', '', 4711, 'http://staging.selectec.com/4711-revision-v1/', 0, 'revision', '', 0),
(4925, 8, '2018-06-26 11:11:44', '2018-06-26 11:11:44', '<ul>\r\n 	<li>*New* Writable secure public links. A new permission is available within Foldr Settings &gt;&gt; Shares &gt;&gt; Permissions &gt;&gt; Sharing to control access to this feature</li>\r\n 	<li>*New* Custom schedules per URI / Share for Search</li>\r\n 	<li>*New* (Beta) Editable templates for Email (secure public links) and SMS notifications</li>\r\n 	<li></li>\r\n</ul>\r\n<ul>\r\n 	<li>Additional storage local optimisations</li>\r\n 	<li>Further SMB client improvements</li>\r\n 	<li>Email notifications for shared files</li>\r\n 	<li>Updates all underlying OS packages</li>\r\n 	<li>SMB configuration changes</li>\r\n 	<li>Configurable retention for activity logs and default retention changed to 6 months</li>\r\n 	<li>Appliance local storage optimisation</li>\r\n 	<li>Database optimisation for user activity logs</li>\r\n 	<li>Performance improvements for OneDrive and SharePoint Online</li>\r\n 	<li>Additional OneDrive fix for overwriting files</li>\r\n 	<li>Further improves OneDrive files access when using manual account linking</li>\r\n 	<li>SSO IdP improvements – Better handling of relay state, signing out and new Service Provider templates for FreshDesk and Canvas LMS</li>\r\n 	<li>Added SHA1 to fingerprints for SSO IdP</li>\r\n 	<li>Search Improvements – configurable search host and core per share</li>\r\n</ul>\r\n&nbsp;\r\n<ul>\r\n 	<li>Fixes an issue with public links using a custom URL and static password</li>\r\n</ul>\r\n<ul>\r\n 	<li>Prevent search bots indexing public links</li>\r\n</ul>\r\n<ul>\r\n 	<li>Fixes an issue with creating new Search URIs</li>\r\n</ul>\r\n<ul>\r\n 	<li>Fixes an issue with public links</li>\r\n</ul>\r\n<ul>\r\n 	<li>Fixes an issue with file sharing from OneDrive with manual linking</li>\r\n 	<li>Fixes an issue with Active Directory accounts that have no UPN being unable to sign in</li>\r\n</ul>\r\n<ul>\r\n 	<li>Fixes various issues with internal sharing (shared by me/with me)</li>\r\n 	<li>Fixes an issue with OneDrive downloads when a proxy is configured on the appliance</li>\r\n 	<li>Fixes an issue with filtering my modified date when searching Google Drive</li>\r\n 	<li>Fixes an issue renaming files in SharePoint</li>\r\n 	<li>Fixes an issue with manually linking Microsoft accounts using the deprecated SharePoint Online (legacy) API</li>\r\n 	<li>Fixes an issue with Public Link paths in Foldr Settings &gt;&gt; Shared Items</li>\r\n 	<li></li>\r\n</ul>', 'Foldr Updates for Q2-2018', '', 'inherit', 'closed', 'closed', '', '4663-revision-v1', '', '', '2018-06-26 11:11:44', '2018-06-26 11:11:44', '', 4663, 'http://staging.selectec.com/4663-revision-v1/', 0, 'revision', '', 0),
(4935, 8, '2018-06-26 15:51:22', '2018-06-26 15:51:22', '<h2>The request...</h2>\nRecently we were asked if it was possible to make print jobs sent to a particular printer free of charge during exam time. This is fairly standard practice (at least here, in the UK), exam time means extra user accounts (individual exam accounts) and free printing, oh and stress... lots and lots of stress.\n\nWe thought a simple way to achieve this would be to apply a 100% discount to jobs submitted to the queue based on a date range and give the user a little note to let them know how much they''d not been charged. As always, we put on our thinking caps, grabbed some <a href="http://amzn.eu/8iIkADp" rel="noopener">roast ox crisps</a> and came up with the following script.\n<h2>The solution...</h2>\nTo begin with, we need to declare our variables and work out what our date range is for the Exams.\n<pre class="">var day = inputs.job.date.getDate();\nvar month = inputs.job.date.getMonth();\n\nif ((day &gt;= 19 &amp;&amp; month == 5) || (day &lt;= 23 &amp;&amp; month == 5)) {\n</pre>\nSo in the above example, we will be looking for any jobs submitted between the 19th and 23rd of June, (Yes June is 5, we start counting with January = 0, remember developers invented this system and they work in mysterious ways).\n\nThen we must declare the cost and saving variables.\n<pre class="">var newCost = inputs.job.cost * 0.00;\nvar saving = inputs.job.cost - newCost;\n</pre>\nOnce we have done this, we need to add the actions to set the new job cost and define the message we will send to the user.\n<pre class="">actions.job.setCost(newCost);\nactions.job.addComment("100% Exam time discount applied.");\n</pre>\nFinally, we''d like to send the message to the user via the PaperCut client tool.\n<pre class="">actions.client.sendMessage("You saved "\n  + inputs.utils.formatCost(saving)\n  + " printing your exam related job.");\n</pre>\nThe full script is below, feel free to tweak as needed. That, as they say, is a wrap, and as always if you need any further help with the above, or indeed any other scripts you may be working on then please, do drop us a line.\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n<pre class="">function printJobHook(inputs, actions) {\n\n  if (!inputs.job.isAnalysisComplete) {\n    return;\n  }\n\n  var day = inputs.job.date.getDate();\n  var month = inputs.job.date.getMonth();\n\n  if ((day &gt;= 19 &amp;&amp; month == 5) || (day &lt;= 23 &amp;&amp; month == 5)) {\n\n    var newCost = inputs.job.cost * 0.00;\n    var saving = inputs.job.cost - newCost;\n    actions.job.setCost(newCost);\n    actions.job.addComment("100% Exam time discount applied.");\n\n    actions.client.sendMessage("You saved "\n      + inputs.utils.formatCost(saving)\n      + " printing your exam related job.");\n  }\n}\n</pre>\n<img class="aligncenter" src="https://i.imgflip.com/2cayrx.jpg" alt="" width="510" height="382" />', 'Free Exam Time Printing Script', '', 'inherit', 'closed', 'closed', '', '4837-autosave-v1', '', '', '2018-06-26 15:51:22', '2018-06-26 15:51:22', '', 4837, 'http://staging.selectec.com/4837-autosave-v1/', 0, 'revision', '', 0),
(4936, 8, '2018-06-26 15:52:03', '2018-06-26 15:52:03', '<h2>The request...</h2>\r\nRecently we were asked if it was possible to make print jobs sent to a particular printer free of charge during exam time. This is fairly standard practice (at least here, in the UK), exam time means extra user accounts (individual exam accounts) and free printing, oh and stress... lots and lots of stress.\r\n\r\nWe thought a simple way to achieve this would be to apply a 100% discount to jobs submitted to the queue based on a date range and give the user a little note to let them know how much they''d not been charged. As always, we put on our thinking caps, grabbed some <a href="http://amzn.eu/8iIkADp" rel="noopener">roast ox crisps</a> and came up with the following script.\r\n<h2>The solution...</h2>\r\nTo begin with, we need to declare our variables and work out what our date range is for the Exams.\r\n<pre class="">var day = inputs.job.date.getDate();\r\nvar month = inputs.job.date.getMonth();\r\n\r\nif ((day &gt;= 19 &amp;&amp; month == 5) || (day &lt;= 23 &amp;&amp; month == 5)) {\r\n</pre>\r\nSo in the above example, we will be looking for any jobs submitted between the 19th and 23rd of June, (Yes June is 5, we start counting with January = 0, remember developers invented this system and they work in mysterious ways).\r\n\r\nThen we must declare the cost and saving variables.\r\n<pre class="">var newCost = inputs.job.cost * 0.00;\r\nvar saving = inputs.job.cost - newCost;\r\n</pre>\r\nOnce we have done this, we need to add the actions to set the new job cost and define the message we will send to the user.\r\n<pre class="">actions.job.setCost(newCost);\r\nactions.job.addComment("100% Exam time discount applied.");\r\n</pre>\r\nFinally, we''d like to send the message to the user via the PaperCut client tool.\r\n<pre class="">actions.client.sendMessage("You saved "\r\n  + inputs.utils.formatCost(saving)\r\n  + " printing your exam related job.");\r\n</pre>\r\nThe full script is below, feel free to tweak as needed. That, as they say, is a wrap, and as always if you need any further help with the above, or indeed any other scripts you may be working on then please, do drop us a line.\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n<pre class="">function printJobHook(inputs, actions) {\r\n\r\n  if (!inputs.job.isAnalysisComplete) {\r\n    return;\r\n  }\r\n\r\n  var day = inputs.job.date.getDate();\r\n  var month = inputs.job.date.getMonth();\r\n\r\n  if ((day &gt;= 19 &amp;&amp; month == 5) || (day &lt;= 23 &amp;&amp; month == 5)) {\r\n\r\n    var newCost = inputs.job.cost * 0.00;\r\n    var saving = inputs.job.cost - newCost;\r\n    actions.job.setCost(newCost);\r\n    actions.job.addComment("100% Exam time discount applied.");\r\n\r\n    actions.client.sendMessage("You saved "\r\n      + inputs.utils.formatCost(saving)\r\n      + " printing your exam related job.");\r\n  }\r\n}\r\n</pre>\r\n<img class="aligncenter" src="https://i.imgflip.com/2cayrx.jpg" alt="" width="510" height="382" />', 'Free Exam Time Printing Script', '', 'inherit', 'closed', 'closed', '', '4837-revision-v1', '', '', '2018-06-26 15:52:03', '2018-06-26 15:52:03', '', 4837, 'http://staging.selectec.com/4837-revision-v1/', 0, 'revision', '', 0),
(4952, 33, '2018-06-26 17:55:01', '2018-06-26 17:55:01', '', 'foldr-logo-small', '', 'inherit', 'closed', 'closed', '', 'foldr-logo-small', '', '', '2018-06-26 17:55:15', '2018-06-26 17:55:15', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/06/foldr-logo-small.png', 0, 'attachment', 'image/png', 0),
(4953, 33, '2018-06-27 13:21:37', '2018-06-27 13:21:37', '', 'highlighting-favourite-files', '', 'inherit', 'closed', 'closed', '', 'highlighting-favourite-files', '', '', '2018-06-27 13:21:37', '2018-06-27 13:21:37', '', 4864, 'http://staging.selectec.com/wp-content/uploads/2018/06/highlighting-favourite-files.png', 0, 'attachment', 'image/png', 0),
(4960, 33, '2018-06-27 14:55:34', '2018-06-27 14:55:34', '', 'june-18-blog-foldr-organise-files-525px', '', 'inherit', 'closed', 'closed', '', 'june-18-blog-foldr-organise-files-525px', '', '', '2018-06-27 14:55:34', '2018-06-27 14:55:34', '', 4864, 'http://staging.selectec.com/wp-content/uploads/2018/06/june-18-blog-foldr-organise-files-525px.png', 0, 'attachment', 'image/png', 0),
(4966, 33, '2018-06-27 15:03:34', '2018-06-27 15:03:34', '<img class="wp-image-4960 size-full aligncenter" src="https://staging.selectec.com/wp-content/uploads/2018/06/june-18-blog-foldr-organise-files-525px.png" alt="" width="525" height="250" />\r\n<h2 style="line-height: 1.5; text-align: left;">With most of a business’ files being in digital format, it’s important to organise files to keep on top of your file saving structure.</h2>\r\nBut with most documents now digital, or containing digital copies, your file structure can become a little confused, especially when different users save files in the wrong locations.\r\n\r\nSometimes you need to urgently get something sent to a supplier, or you need to find a tender that your colleague has to add their part to – and all of that neat organisation seems to go out the window.\r\n\r\nObviously, everyone has a preference in how they like to organise files, but today we’re going to look at some ways to make life easier for you.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">Why should you care about file organisation?</h3>\r\n&nbsp;\r\n\r\n<strong>Productivity</strong>\r\n\r\nWorkers waste valuable time looking for files and trawling their way through masses of folders looking for the file they need; it may not sound like much of a waste of time, but if they search for 10 files a day and take a minute to find a file each time, it all adds up - this could end up taking 43 hours of their working hours each year… that’s a full working week! Looks like more of a deal now, doesn’t it…\r\n\r\n&nbsp;\r\n\r\n<strong>Save on extra storage</strong>\r\n\r\nSaving unnecessary files can lead to you taking up too much of your businesses storage. Only save one version of your file, and if your storage provider allows it, make use of versioning. You can utilise your storage, if you’re a big organisation with lots of departments, this can all add up!\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">So, what are our top tips to help you organise files?</h3>\r\n&nbsp;\r\n<h4 style="text-align: left;">1. Limit access</h4>\r\nOnly allow staff access to relevant folders - they don’t need to have access to everything. There’s no risk that staff will save files inappropriately, eating up valuable storage space.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">2. Structure folders logically</h4>\r\nUse simple names with clear language so that in 3 years’ time, you can easily navigate the folders to find the file you need.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">3. Nest Folders within relevant folders</h4>\r\nPut these sub-folders within your main folders as needed. It can be useful to arrange by year for invoices as an example.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">4. Follow a file naming convention</h4>\r\nWhen naming a file, you should think about what it contains so that you know what’s in the file without opening it. Use descriptive and concise names for files (e.g. 2018-05-proposal-company-x.doc.).\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">5. Save files as you go</h4>\r\nSave the file as soon as you’ve created it. It saves the pain point highlighted above and allows you to continue saving your file easily as it is already in the right folder.\r\n\r\n[widgetkit id="95"]\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;"></h4>\r\nFollow these simple steps and you will have well-organised, easy to find files which are well-structured. However, even a well-structured filing system will eventually become difficult to wade through, especially in larger organisations. So, then what do you do?\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">Followed our advice but still can''t manage to keep track of your files?</h4>\r\nWe recommend you use software that can easily find your files in seconds . <a href="https://staging.selectec.com/products/foldr/">Foldr</a> allows you to <a href="https://foldr.io/products/foldr-for-files/search">search for your files</a> from one interface, across all of your network and cloud storage, without the need to go through fifteen folders to get to the file. All you need do is type in the file name (or even roughly what the file name is) and it returns results, plus the file’s location.\r\n\r\nAnd for those hiccups where you just can’t remember where the file was saved, or what it was saved as? Search for anything! Even if it was a phrase that you remembered writing in the document, Foldr can search for text within a file. It can even search for text within pictures using OCR technology. We think that’s pretty neat!\r\n\r\n[widgetkit id="94" name="Blog - foldr organising files"]\r\n\r\nSelectec is Foldr’s <a href="https://staging.selectec.com/foldr_distribution/">global distributor</a>. If you would like to start selling Foldr, we can offer you live web demos, reseller NFRs and make 30 day free trials available to your customers, to support your sales.\r\n<h5 style="color: #6fb610; line-height: 1.5; text-align: left;">If you would like to find out more about how Foldr could help your organisation, or if you would like to try Foldr free for 30 days, <a href="https://staging.selectec.com/contact/">contact us</a>.</h5>', 'Organise your files in 6 steps', '', 'inherit', 'closed', 'closed', '', '4864-revision-v1', '', '', '2018-06-27 15:03:34', '2018-06-27 15:03:34', '', 4864, 'http://staging.selectec.com/4864-revision-v1/', 0, 'revision', '', 0),
(4967, 33, '2018-06-28 08:30:22', '2018-06-28 08:30:22', '<img class="wp-image-4960 size-full aligncenter" src="https://staging.selectec.com/wp-content/uploads/2018/06/june-18-blog-foldr-organise-files-525px.png" alt="" width="525" height="250" />\r\n<h2 style="line-height: 1.5; text-align: left;">With most of a business’ files being in digital format, it’s important to organise files to keep on top of your file saving structure.</h2>\r\nBut with most documents now digital, or containing digital copies, your file structure can become a little confused, especially when different users save files in the wrong locations.\r\n\r\nSometimes you need to urgently get something sent to a supplier, or you need to find a tender that your colleague has to add their part to – and all of that neat organisation seems to go out the window.\r\n\r\nObviously, everyone has a preference in how they like to organise files, but today we’re going to look at some ways to make life easier for you.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">Why should you care about file organisation?</h3>\r\n&nbsp;\r\n\r\n<strong>Productivity</strong>\r\n\r\nWorkers waste valuable time looking for files and trawling their way through masses of folders looking for the file they need; it may not sound like much of a waste of time, but if they search for 10 files a day and take a minute to find a file each time, it all adds up - this could end up taking <em>43 hours</em> of their working hours each year… that’s a full working week! Looks like more of a deal now, doesn’t it…\r\n\r\n&nbsp;\r\n\r\n<strong>Save on extra storage</strong>\r\n\r\nSaving unnecessary files can lead to you taking up too much of your businesses storage. Only save one version of your file, and if your storage provider allows it, make use of versioning. You can utilise your storage, if you’re a big organisation with lots of departments, this can all add up!\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">So, what are our top tips to help you organise files?</h3>\r\n&nbsp;\r\n<h4 style="text-align: left;">1. Limit access</h4>\r\nOnly allow staff access to relevant folders - they don’t need to have access to everything. There’s no risk that staff will save files inappropriately, eating up valuable storage space.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">2. Structure folders logically</h4>\r\nUse simple names with clear language so that in 3 years’ time, you can easily navigate the folders to find the file you need.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">3. Nest Folders within relevant folders</h4>\r\nPut these sub-folders within your main folders as needed. It can be useful to arrange by year for invoices as an example.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">4. Follow a file naming convention</h4>\r\nWhen naming a file, you should think about what it contains so that you know what’s in the file without opening it. Use descriptive and concise names for files (e.g. 2018-05-proposal-company-x.doc.).\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">5. Save files as you go</h4>\r\nSave the file as soon as you’ve created it. It saves the pain point highlighted above and allows you to continue saving your file easily as it is already in the right folder.\r\n\r\n[widgetkit id="95"]\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;"></h4>\r\nFollow these simple steps and you will have well-organised, easy to find files which are well-structured. However, even a well-structured filing system will eventually become difficult to wade through, especially in larger organisations. So, then what do you do?\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">Followed our advice but still can''t manage to keep track of your files?</h4>\r\nWe recommend you use software that can easily find your files in seconds . <a href="https://staging.selectec.com/products/foldr/">Foldr</a> allows you to <a href="https://foldr.io/products/foldr-for-files/search">search for your files</a> from one interface, across all of your network and cloud storage, without the need to go through fifteen folders to get to the file. All you need do is type in the file name (or even roughly what the file name is) and it returns results, plus the file’s location.\r\n\r\nAnd for those hiccups where you just can’t remember where the file was saved, or what it was saved as? Search for anything! Even if it was a phrase that you remembered writing in the document, Foldr can search for text within a file. It can even search for text within pictures using OCR technology. We think that’s pretty neat!\r\n\r\n[widgetkit id="94" name="Blog - foldr organising files"]\r\n\r\nSelectec is Foldr’s <a href="https://staging.selectec.com/foldr_distribution/">global distributor</a>. If you would like to start selling Foldr, we can offer you live web demos, reseller NFRs and make 30 day free trials available to your customers, to support your sales.\r\n<h5 style="color: #6fb610; line-height: 1.5; text-align: left;">If you would like to find out more about how Foldr could help your organisation, or if you would like to try Foldr free for 30 days, <a href="https://staging.selectec.com/contact/">contact us</a>.</h5>', 'Organise your files in 6 steps', '', 'inherit', 'closed', 'closed', '', '4864-revision-v1', '', '', '2018-06-28 08:30:22', '2018-06-28 08:30:22', '', 4864, 'http://staging.selectec.com/4864-revision-v1/', 0, 'revision', '', 0),
(4968, 33, '2018-06-28 08:30:45', '2018-06-28 08:30:45', '<img class="wp-image-4960 size-full aligncenter" src="https://staging.selectec.com/wp-content/uploads/2018/06/june-18-blog-foldr-organise-files-525px.png" alt="" width="525" height="250" />\r\n<h2 style="line-height: 1.5; text-align: left;">With most of a business’ files being in digital format, it’s important to organise files to keep on top of your file saving structure.</h2>\r\nBut with most documents now digital, or containing digital copies, your file structure can become a little confused, especially when different users save files in the wrong locations.\r\n\r\nSometimes you need to urgently get something sent to a supplier, or you need to find a tender that your colleague has to add their part to – and all of that neat organisation seems to go out the window.\r\n\r\nObviously, everyone has a preference in how they like to organise files, but today we’re going to look at some ways to make life easier for you.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">Why should you care about file organisation?</h3>\r\n&nbsp;\r\n\r\n<strong>Productivity</strong>\r\n\r\nWorkers waste valuable time looking for files and trawling their way through masses of folders looking for the file they need; it may not sound like much of a waste of time, but if they search for 10 files a day and take a minute to find a file each time, it all adds up - this could end up taking <em>43 hours</em> of their working hours each year… <em>that’s a full working week</em>! Looks like more of a deal now, doesn’t it…\r\n\r\n&nbsp;\r\n\r\n<strong>Save on extra storage</strong>\r\n\r\nSaving unnecessary files can lead to you taking up too much of your businesses storage. Only save one version of your file, and if your storage provider allows it, make use of versioning. You can utilise your storage, if you’re a big organisation with lots of departments, this can all add up!\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">So, what are our top tips to help you organise files?</h3>\r\n&nbsp;\r\n<h4 style="text-align: left;">1. Limit access</h4>\r\nOnly allow staff access to relevant folders - they don’t need to have access to everything. There’s no risk that staff will save files inappropriately, eating up valuable storage space.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">2. Structure folders logically</h4>\r\nUse simple names with clear language so that in 3 years’ time, you can easily navigate the folders to find the file you need.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">3. Nest Folders within relevant folders</h4>\r\nPut these sub-folders within your main folders as needed. It can be useful to arrange by year for invoices as an example.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">4. Follow a file naming convention</h4>\r\nWhen naming a file, you should think about what it contains so that you know what’s in the file without opening it. Use descriptive and concise names for files (e.g. 2018-05-proposal-company-x.doc.).\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">5. Save files as you go</h4>\r\nSave the file as soon as you’ve created it. It saves the pain point highlighted above and allows you to continue saving your file easily as it is already in the right folder.\r\n\r\n[widgetkit id="95"]\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;"></h4>\r\nFollow these simple steps and you will have well-organised, easy to find files which are well-structured. However, even a well-structured filing system will eventually become difficult to wade through, especially in larger organisations. So, then what do you do?\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">Followed our advice but still can''t manage to keep track of your files?</h4>\r\nWe recommend you use software that can easily find your files in seconds . <a href="https://staging.selectec.com/products/foldr/">Foldr</a> allows you to <a href="https://foldr.io/products/foldr-for-files/search">search for your files</a> from one interface, across all of your network and cloud storage, without the need to go through fifteen folders to get to the file. All you need do is type in the file name (or even roughly what the file name is) and it returns results, plus the file’s location.\r\n\r\nAnd for those hiccups where you just can’t remember where the file was saved, or what it was saved as? Search for anything! Even if it was a phrase that you remembered writing in the document, Foldr can search for text within a file. It can even search for text within pictures using OCR technology. We think that’s pretty neat!\r\n\r\n[widgetkit id="94" name="Blog - foldr organising files"]\r\n\r\nSelectec is Foldr’s <a href="https://staging.selectec.com/foldr_distribution/">global distributor</a>. If you would like to start selling Foldr, we can offer you live web demos, reseller NFRs and make 30 day free trials available to your customers, to support your sales.\r\n<h5 style="color: #6fb610; line-height: 1.5; text-align: left;">If you would like to find out more about how Foldr could help your organisation, or if you would like to try Foldr free for 30 days, <a href="https://staging.selectec.com/contact/">contact us</a>.</h5>', 'Organise your files in 6 steps', '', 'inherit', 'closed', 'closed', '', '4864-revision-v1', '', '', '2018-06-28 08:30:45', '2018-06-28 08:30:45', '', 4864, 'http://staging.selectec.com/4864-revision-v1/', 0, 'revision', '', 0);
INSERT INTO `jb_posts` VALUES
(4969, 33, '2018-07-05 10:55:51', '2018-07-05 10:55:51', '<h1><span style="color: #062e44;">PaperCut has released PaperCut 18.2</span></h1>\r\n<h3 style="text-align: center;"><span style="color: #3b3d3d; line-height: 1.5;">Here’s a roundup of the latest features you can expect in PaperCut 18.2</span></h3>\r\n<img class="aligncenter wp-image-5045 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/07/EMEA-papercut-18.2.gif" alt="PaperCut 18.2" width="1200" height="400" />\r\n\r\n&nbsp;\r\n<h2 style="text-align: left; line-height: 1.5;"><span style="color: #6fb610;">A long-awaited feature for PaperCut MF – Change your job attributes at the device</span></h2>\r\n<h4 style="text-align: left; line-height: 1.5;">With the release of 18.2, we see the addition of a long-awaited feature with a new twist, job attribute changes with environmental impact indicators. PaperCut’s been listening to the market and its customers’ requests and has gone one step further in their own disruptive way.</h4>\r\n&nbsp;\r\n\r\nChanging job attributes is here and available on the Fuji Xerox, HP, Konica Minolta, Ricoh, Toshiba and Xerox platforms. The ability to change the print job settings after it''s been sent to print has always been a necessary feature and, as ever, PaperCut has gone one better and added their own twist to this <em>must-have</em> feature. You can now see, in real-time, how much you can save on each print job by changing the settings to a more environmentally friendly output option. Forcing the job to Greyscale or Duplex will now show your cost-saving directly on the screen, this will, in turn, promote positive environmental changes within the companies printing infrastructure. Here is why this is such a valuable feature release.\r\n\r\n&nbsp;\r\n\r\n[widgetkit id="99"]\r\n\r\n&nbsp;\r\n\r\n[widgetkit id="98"]\r\n\r\n[widgetkit id="96"]\r\n\r\n&nbsp;\r\n\r\n[widgetkit id="100"]\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;"><span style="color: #062e44; line-height: 1.5;">That’s what’s new in PaperCut 18.2. If you would like a demo, or if you would like to upgrade, you can do so automatically if you have 18.1 and an up-to-date PUA agreement. If you need any assistance, <a style="color: #6fb610;" href="https://staging.selectec.com/contact/">get in touch</a> with the team.</span></h4>', 'PaperCut MF version 18.2', '', 'publish', 'closed', 'closed', '', 'papercut-mf-version-18-2', '', '', '2018-07-24 10:52:37', '2018-07-24 10:52:37', '', 0, 'http://staging.selectec.com/?p=4969', 72, 'post', '', 0),
(4977, 33, '2018-09-10 07:47:38', '2018-09-10 07:47:38', '[vc_row row_height_percent="0" override_padding="yes" h_padding="2" top_padding="5" bottom_padding="5" back_color="color-210407" back_image="132395" back_position="center center" overlay_color="color-210407" overlay_alpha="50" overlay_color_blend="multiply" gutter_size="4" column_width_percent="100" shift_y="0" z_index="0" top_divider="gradient" bottom_divider="step_3_4" uncode_shortcode_id="390874" back_color_type="uncode-palette" overlay_color_type="uncode-palette" shape_dividers=""][vc_column column_width_percent="100" position_vertical="middle" gutter_size="6" style="dark" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="744311"][vc_row_inner row_inner_height_percent="0" overlay_alpha="50" gutter_size="4" shift_y="0" z_index="0" inverted_device_order="yes" limit_content=""][vc_column_inner column_width_percent="100" position_vertical="middle" gutter_size="2" style="dark" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="4" align_mobile="align_center_mobile" mobile_width="0" width="7/12" uncode_shortcode_id="128842"][vc_custom_heading text_size="fontsize-155944" uncode_shortcode_id="425093"]PaperCut Training for resellers[/vc_custom_heading][vc_custom_heading heading_semantic="h3" text_size="h3" text_weight="300" text_height="fontheight-357766" uncode_shortcode_id="256005"]PaperCut training is an excellent way for your team to gain a better understanding of PaperCut’s products, helping you to provide complete solutions for your customers[/vc_custom_heading][vc_empty_space empty_h="2"][vc_button button_color="color-982498" outline="yes" border_width="0" button_color_type="uncode-palette" uncode_shortcode_id="119098" link="url:%23enquire-about-training"]Enquire about training[/vc_button][vc_empty_space empty_h="2"][/vc_column_inner][vc_column_inner column_width_percent="100" position_vertical="middle" gutter_size="3" style="dark" back_image="99798" back_position="right top" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="4" mobile_width="0" width="5/12" uncode_shortcode_id="927849" back_size="80%"][/vc_column_inner][/vc_row_inner][/vc_column][/vc_row][vc_row row_height_percent="50" override_padding="yes" h_padding="2" top_padding="3" bottom_padding="1" overlay_alpha="50" gutter_size="3" column_width_percent="100" shift_y="0" z_index="0" uncode_shortcode_id="335202"][vc_column column_width_use_pixel="yes" position_vertical="middle" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" column_width_pixel="900" uncode_shortcode_id="198101"][vc_custom_heading uncode_shortcode_id="672460"]Sales Training for PaperCut[/vc_custom_heading][vc_column_text uncode_shortcode_id="137567"]Completing your <strong>PaperCut Sales Certification</strong> ensures that your sales team have the necessary skills to provide your customers with relevant information, from their initial enquiries right through to deployment and beyond.[/vc_column_text][/vc_column][/vc_row][vc_row row_height_percent="50" override_padding="yes" h_padding="2" top_padding="5" bottom_padding="2" overlay_alpha="50" gutter_size="4" column_width_percent="100" shift_y="0" z_index="0" el_class="inverted-device-order"][vc_column column_width_use_pixel="yes" position_vertical="middle" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/2" column_width_pixel="900"][vc_custom_heading heading_semantic="h3" text_size="h3" uncode_shortcode_id="188058"]Sales Training with PaperCut[/vc_custom_heading][vc_column_text uncode_shortcode_id="134618"]\r\n<h4>Benefits of completing your Sales Training Certification:</h4>\r\n<ul>\r\n 	<li>Equips you with the knowledge to support the sales process</li>\r\n 	<li>Gives you a competitive edge over other Resellers</li>\r\n 	<li>Increase customer satisfaction - by getting your customer''s install right the first time</li>\r\n 	<li>Repeated revenue - from customer retention and M&amp;S renewals</li>\r\n</ul>\r\n[/vc_column_text][/vc_column][vc_column column_width_use_pixel="yes" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/2" uncode_shortcode_id="111705" column_width_pixel="900"][vc_single_image media="131377" media_width_percent="100" uncode_shortcode_id="193988"][/vc_column][/vc_row][vc_row row_height_percent="50" override_padding="yes" h_padding="2" top_padding="3" bottom_padding="1" overlay_alpha="50" gutter_size="3" column_width_percent="100" shift_y="0" z_index="0" uncode_shortcode_id="335202"][vc_column column_width_use_pixel="yes" position_vertical="middle" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" column_width_pixel="900" uncode_shortcode_id="198101"][vc_custom_heading uncode_shortcode_id="156424"]Technical Training for PaperCut[/vc_custom_heading][vc_column_text uncode_shortcode_id="744245"]<strong>PaperCut’s Tech Certification</strong> training provides you with the knowledge you need to offer your customers a complete service. 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(5004, 33, '2018-07-04 15:54:24', '2018-07-04 15:54:24', '', 'papercut-18.2', '', 'inherit', 'closed', 'closed', '', 'papercut-18-2', '', '', '2018-07-04 15:54:24', '2018-07-04 15:54:24', '', 4969, 'http://staging.selectec.com/wp-content/uploads/2018/07/papercut-18.2.jpg', 0, 'attachment', 'image/jpeg', 0),
(5005, 33, '2018-07-04 16:29:21', '2018-07-04 16:29:21', '', 'hello-papercut', '', 'inherit', 'closed', 'closed', '', 'hello-papercut', '', '', '2018-07-04 16:29:21', '2018-07-04 16:29:21', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/07/hello-papercut.jpg', 0, 'attachment', 'image/jpeg', 0),
(5045, 33, '2018-07-05 10:25:46', '2018-07-05 10:25:46', '', 'EMEA-papercut-18.2', '', 'inherit', 'closed', 'closed', '', 'emea-papercut-18-2', '', '', '2018-07-05 10:26:04', '2018-07-05 10:26:04', '', 4969, 'http://staging.selectec.com/wp-content/uploads/2018/07/EMEA-papercut-18.2.gif', 0, 'attachment', 'image/gif', 0),
(5053, 33, '2018-07-09 09:43:01', '2018-07-09 09:43:01', '<h1><span style="color: #062e44;">PaperCut is releasing PaperCut 18.2</span></h1>\r\n<h3 style="text-align: center;"><span style="color: #3b3d3d; line-height: 1.5;">Here’s a roundup of the latest features you can expect in PaperCut 18.2</span></h3>\r\n<img class="aligncenter wp-image-5045 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/07/EMEA-papercut-18.2.gif" alt="PaperCut 18.2" width="1200" height="400" />\r\n\r\n&nbsp;\r\n<h2 style="text-align: left; line-height: 1.5;"><span style="color: #6fb610;">A long-awaited feature for PaperCut MF – Change your job attributes at the device</span></h2>\r\n<h4 style="text-align: left; line-height: 1.5;">With the release of 18.2, we see the addition of a long-awaited feature with a new twist, job attribute changes with environmental impact indicators. PaperCut’s been listening to the market and its customers’ requests and has gone one step further in their own disruptive way.</h4>\r\n&nbsp;\r\n\r\nChanging job attributes is here and available on the Fuji Xerox, HP, Konica Minolta, Ricoh, Toshiba and Xerox platforms. The ability to change the print job settings after it''s been sent to print has always been a necessary feature and, as ever, PaperCut has gone one better and added their own twist to this <em>must-have</em> feature. You can now see, in real-time, how much you can save on each print job by changing the settings to a more environmentally friendly output option. Forcing the job to Greyscale or Duplex will now show your cost-saving directly on the screen, this will, in turn, promote positive environmental changes within the companies printing infrastructure. Here is why this is such a valuable feature release.\r\n\r\n&nbsp;\r\n\r\n[widgetkit id="99"]\r\n\r\n&nbsp;\r\n\r\n[widgetkit id="98"]\r\n\r\n[widgetkit id="96"]\r\n\r\n&nbsp;\r\n\r\n[widgetkit id="100"]\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;"><span style="color: #062e44; line-height: 1.5;">That’s what’s new in PaperCut 18.2. If you would like a demo, or if you would like to upgrade, you can do so automatically if you have 18.1 and an up-to-date PUA agreement. If you need any assistance, <a style="color: #6fb610;" href="https://staging.selectec.com/contact/">get in touch</a> with the team.</span></h4>', 'PaperCut MF version 18.2', '', 'inherit', 'closed', 'closed', '', '4969-revision-v1', '', '', '2018-07-09 09:43:01', '2018-07-09 09:43:01', '', 4969, 'http://staging.selectec.com/4969-revision-v1/', 0, 'revision', '', 0),
(5057, 33, '2018-07-10 14:55:23', '2018-07-10 14:55:23', '', 'online-training-papercut', '', 'inherit', 'closed', 'closed', '', 'online-training-papercut', '', '', '2018-07-10 14:55:23', '2018-07-10 14:55:23', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/07/online-training-papercut.png', 0, 'attachment', 'image/png', 0),
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(5089, 33, '2018-07-16 10:21:27', '2018-07-16 10:21:27', '', 'papercut-online-training-icon', '', 'inherit', 'closed', 'closed', '', 'papercut-online-training-icon', '', '', '2018-07-16 10:21:27', '2018-07-16 10:21:27', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/07/papercut-online-training-icon.png', 0, 'attachment', 'image/png', 0),
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(5103, 33, '2018-07-16 10:48:09', '2018-07-16 10:48:09', '', 'papercut-training-certification-icon@2x', '', 'inherit', 'closed', 'closed', '', 'papercut-training-certification-icon2x', '', '', '2018-07-16 10:50:33', '2018-07-16 10:50:33', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/07/papercut-training-certification-icon@2x.png', 0, 'attachment', 'image/png', 0),
(5111, 33, '2018-07-18 12:07:47', '2018-07-18 12:07:47', 'papwrcut scan to cloud integrators\n\nIt has been a while since we have talked about the Health Monitoring API available in PaperCut but we feel it is such an underused feature it is worth talking about again.\n\nIn the past we have had a quick look at <a href="/papercut-3rd-party-monitoring-tools">4 monitoring tools</a> and provided a quick guide to <a href="/installing-zabbix-monitor-papercut">setting up Zabbix</a>, Today we are going to look at something a bit different... Grafana\n\n<a href="https://grafana.com/" rel="noopener">Grafana</a> is an excellent tool for visualising and monitoring metrics from different sources like Zabbix, Prometheus, <a href="https://www.paessler.com/prtg" rel="noopener">PRTG</a> and <a href="https://www.splunk.com/" rel="noopener">Splunk</a>. For the dashboard we have put together we have used Prometheus just to check it out.\n\n<a href="https://prometheus.io/" rel="noopener">Prometheus</a> is a great tool for storing your metrics in a time series which is handy when using something like PaperCuts Health Monitoring API which gives you the metrics based on when the page loaded and nothing historical.\n\nGrafana and Prometheus can both be installed on Windows or Linux as a binary or setup using Docker and it only takes about 30 minutes to get both parts working and talking to each other. One thing we did have to do was create a quick add-on for Prometheus so we could convert the JSON data PaperCut gives us to the metrics format Prometheus prefers, Look out for this in a few weeks once we have finished testing and made some options configurable.\n\nThe image below shows a quick dashboard we have made so we can keep an eye on everything, We like to think it is little things like this that could make life easier for the sysadmins and possibly help identify issues before they even start to cause a problem. As a reseller this makes a great value-add and will allow you to stand out.\n\n[widgetkit id="78" name="blog - health dashboard"]\n\n&nbsp;\n\nIf you do decide to give this a go or use your existing tools and need some help <a href="https://staging.selectec.com/contact/">get in touch</a> with our <a href="/select/integration">professional services</a> team and someone will get back to you to talk about your requirements.', 'PaperCut Health Monitoring Dashboard', '', 'inherit', 'closed', 'closed', '', '4194-autosave-v1', '', '', '2018-07-18 12:07:47', '2018-07-18 12:07:47', '', 4194, 'http://staging.selectec.com/4194-autosave-v1/', 0, 'revision', '', 0),
(5112, 33, '2018-07-18 11:45:09', '2018-07-18 11:45:09', 'It has been a while since we have talked about the Health Monitoring API available in PaperCut but we feel it is such an underused feature it is worth talking about again.\r\n\r\nIn the past we have had a quick look at <a href="/papercut-3rd-party-monitoring-tools">4 monitoring tools</a> and provided a quick guide to <a href="/installing-zabbix-monitor-papercut">setting up Zabbix</a>, Today we are going to look at something a bit different... Grafana\r\n\r\n<a href="https://grafana.com/" rel="noopener">Grafana</a> is an excellent tool for visualising and monitoring metrics from different sources like Zabbix, Prometheus, <a href="https://www.paessler.com/prtg" rel="noopener">PRTG</a> and <a href="https://www.splunk.com/" rel="noopener">Splunk</a>. For the dashboard we have put together we have used Prometheus just to check it out.\r\n\r\n<a href="https://prometheus.io/" rel="noopener">Prometheus</a> is a great tool for storing your metrics in a time series which is handy when using something like PaperCuts Health Monitoring API which gives you the metrics based on when the page loaded and nothing historical.\r\n\r\nGrafana and Prometheus can both be installed on Windows or Linux as a binary or setup using Docker and it only takes about 30 minutes to get both parts working and talking to each other. One thing we did have to do was create a quick add-on for Prometheus so we could convert the JSON data PaperCut gives us to the metrics format Prometheus prefers, Look out for this in a few weeks once we have finished testing and made some options configurable.\r\n\r\nThe image below shows a quick dashboard we have made so we can keep an eye on everything, We like to think it is little things like this that could make life easier for the sysadmins and possibly help identify issues before they even start to cause a problem. As a reseller this makes a great value-add and will allow you to stand out.\r\n\r\n[widgetkit id="78" name="blog - health dashboard"]\r\n\r\n&nbsp;\r\n\r\nIf you do decide to give this a go or use your existing tools and need some help <a href="https://staging.selectec.com/contact/">get in touch</a> with our <a href="/select/integration">professional services</a> team and someone will get back to you to talk about your requirements.', 'PaperCut Health Monitoring Dashboard', '', 'inherit', 'closed', 'closed', '', '4194-revision-v1', '', '', '2018-07-18 11:45:09', '2018-07-18 11:45:09', '', 4194, 'http://staging.selectec.com/4194-revision-v1/', 0, 'revision', '', 0),
(5114, 33, '2018-07-25 10:52:28', '2018-07-25 10:52:28', '<h2><img class="aligncenter wp-image-5129 size-full" title="Printer saving money with PaperCut" src="https://staging.selectec.com/wp-content/uploads/2018/07/july-6-ways-to-save.png" alt="Printer saving money with PaperCut" width="790" height="312" /></h2>\r\n<h2 style="line-height: 1.5em; text-align: left;">With tight budgets, schools can make savings on their print costs by utilising print management software such as PaperCut.\r\nLooking at how you can manage your print costs is a sustainable and cost-effective way to make savings without impacting the quality of education offered by your school.</h2>\r\nSecondary school students are estimated to produce 22kg<sup>*</sup> of waste a year and it’s even higher for primary school children who produce closer to 45kg of waste a year, most of which is in the form of card and paper. Schools can look to reduce the amount of waste produced by implementing environment and print friendly software. PaperCut to the rescue!\r\n\r\n&nbsp;\r\n<h2 style="text-align: left;">Ways to control print costs in your school using PaperCut</h2>\r\n<h3 style="text-align: left;">1. Give users print quotas</h3>\r\nUsers can be given an allocated budget by week, month, or term. Once they’ve used their quota, they can''t print anymore! Plus there is an option to allow students to top up their accounts with <a href="https://www.papercut.com/tour/balance-recharge/">additional credit</a>.\r\n<h3 style="text-align: left;">2. Teacher approved printing</h3>\r\nHold prints in a queue for sign off by teachers before releasing to print.\r\n<h3 style="text-align: left;">3. Take a look at how users print with reporting</h3>\r\nSee who is printing most often, and what types of prints (e.g. colour, A3, one-sided) they’re requesting and put measures in place to help control print costs, such as forced grayscale and double-sided printing.\r\n<h3 style="text-align: left;">4. Create cost-saving print policies</h3>\r\nUse the information gained from your reports to implement environmentally friendly and cost-effective printing, by stopping certain types of prints. In addition to forcing grayscale and duplex printing, you could also exclude email printing and force large jobs to more cost-effective printers. Got a printer that’s more expensive to print from? PaperCut can restrict the number of prints made from that printer.\r\n<h3 style="text-align: left;">5. Make users approve the job at the printer</h3>\r\nPausing a print job until users approve the print at the device reduces instances of mindless printing that’s just forgotten about, which go straight into the recycling bin, reducing the demand for both paper and toner!\r\n<h3 style="text-align: left;">6. It’s affordable</h3>\r\nPaperCut’s special pricing for educational establishments ensures that you stick to your budget. You won’t pay extra for servers, workstation, printers or operating systems on your network. Plus you’ll make tons of savings from your reduced print demands.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left; line-height: 1.5em;">Want to share this info with your customers? Download our <a href="https://staging.selectec.com/wp-content/uploads/2018/07/selectec-6-ways-schools-save-with-papercut.pdf">handy pdf</a>, or get in touch with the <a href="mailto:marketing@selectec.com">marketing department</a>, or your account manager who can help with co-branding.</h4>\r\n<h4 style="text-align: left; line-height: 1.5em;">If you would like more information about <a href="https://staging.selectec.com/products/papercut/">Partner benefits of PaperCut</a> or the benefits it brings to schools, get in touch with the Sales team <a href="mailto:sales@selectec.com">sales@selectec.com</a> or 01256 246 970.</h4>\r\n&nbsp;\r\n<p style="font-size: 12px;">Source: recyclenow</p>', '6 ways PaperCut reduces schools'' print costs', '', 'publish', 'closed', 'closed', '', '6-ways-papercut-reduces-schools-print-costs', '', '', '2018-07-26 08:21:30', '2018-07-26 08:21:30', '', 0, 'http://staging.selectec.com/?p=5114', 71, 'post', '', 0),
(5129, 33, '2018-07-23 12:00:31', '2018-07-23 12:00:31', '', 'july-6-ways-to-save', '', 'inherit', 'closed', 'closed', '', 'july-6-ways-to-save', '', '', '2018-07-23 12:00:31', '2018-07-23 12:00:31', '', 5114, 'http://staging.selectec.com/wp-content/uploads/2018/07/july-6-ways-to-save.png', 0, 'attachment', 'image/png', 0),
(5142, 33, '2018-07-24 10:52:37', '2018-07-24 10:52:37', '<h1><span style="color: #062e44;">PaperCut has released PaperCut 18.2</span></h1>\r\n<h3 style="text-align: center;"><span style="color: #3b3d3d; line-height: 1.5;">Here’s a roundup of the latest features you can expect in PaperCut 18.2</span></h3>\r\n<img class="aligncenter wp-image-5045 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/07/EMEA-papercut-18.2.gif" alt="PaperCut 18.2" width="1200" height="400" />\r\n\r\n&nbsp;\r\n<h2 style="text-align: left; line-height: 1.5;"><span style="color: #6fb610;">A long-awaited feature for PaperCut MF – Change your job attributes at the device</span></h2>\r\n<h4 style="text-align: left; line-height: 1.5;">With the release of 18.2, we see the addition of a long-awaited feature with a new twist, job attribute changes with environmental impact indicators. PaperCut’s been listening to the market and its customers’ requests and has gone one step further in their own disruptive way.</h4>\r\n&nbsp;\r\n\r\nChanging job attributes is here and available on the Fuji Xerox, HP, Konica Minolta, Ricoh, Toshiba and Xerox platforms. The ability to change the print job settings after it''s been sent to print has always been a necessary feature and, as ever, PaperCut has gone one better and added their own twist to this <em>must-have</em> feature. You can now see, in real-time, how much you can save on each print job by changing the settings to a more environmentally friendly output option. Forcing the job to Greyscale or Duplex will now show your cost-saving directly on the screen, this will, in turn, promote positive environmental changes within the companies printing infrastructure. Here is why this is such a valuable feature release.\r\n\r\n&nbsp;\r\n\r\n[widgetkit id="99"]\r\n\r\n&nbsp;\r\n\r\n[widgetkit id="98"]\r\n\r\n[widgetkit id="96"]\r\n\r\n&nbsp;\r\n\r\n[widgetkit id="100"]\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;"><span style="color: #062e44; line-height: 1.5;">That’s what’s new in PaperCut 18.2. If you would like a demo, or if you would like to upgrade, you can do so automatically if you have 18.1 and an up-to-date PUA agreement. If you need any assistance, <a style="color: #6fb610;" href="https://staging.selectec.com/contact/">get in touch</a> with the team.</span></h4>', 'PaperCut MF version 18.2', '', 'inherit', 'closed', 'closed', '', '4969-revision-v1', '', '', '2018-07-24 10:52:37', '2018-07-24 10:52:37', '', 4969, 'http://staging.selectec.com/4969-revision-v1/', 0, 'revision', '', 0),
(5149, 33, '2018-07-25 10:30:45', '2018-07-25 10:30:45', 'We at Selectec are a curious (nosy) bunch, so when we received two requests in a matter of a few days regarding using PaperCut with JumpCloud we needed no excuse to jump up and start our JumpCloud adventure.\r\n\r\nFor those that have never heard of it, JumpCloud is DaaS (<a href="https://www.youtube.com/watch?v=MrtHVdX2f7I" target="_blank" rel="noopener">Directory as a Service</a>) and basically allows you to take your traditional on-site User directory (think MS Active Directory) and stick it up in the cloud. As with many other traditionally on-site services this potentially frees up the need for hardware and associated support on site, while at the same time allowing admins control over their users, infrastructure, and client systems regardless of type. There are numerous features and benefits of using a system like this, but for our purposes, we will be particularly interested in the LDAP as a service functionality.\r\n\r\n<img class="wp-image-4810 aligncenter" src="https://staging.selectec.com/wp-content/uploads/2018/06/jumpcloud_users.jpg" alt="" width="496" height="395" />\r\n\r\nFrom a PaperCut point of view, this means nothing more than pointing the sync source settings to the JumpCloud service instead of an on-site server. If we think for a moment about the MS AD system, PaperCut will extract all the useful information that has typically been filled in by an administrator, things like:\r\n<ul>\r\n 	<li>Usernames,</li>\r\n 	<li>Email addresses,</li>\r\n 	<li>Group information,</li>\r\n 	<li>User home folder locations,</li>\r\n 	<li>Card/ID numbers,</li>\r\n 	<li>Office/Department names and locations</li>\r\n</ul>\r\nOnce synced, this information can then be used by various parts of the PaperCut system, in places like Integrated scanning for automatically filling in user email or home folder locations, or for sending users notifications via email.\r\n\r\nAs we soon discovered, although setting up the connection to sync to JumpCloud was relatively simple, the basic information made available did not include custom attributes, rather just the basic username, email and group details. At this point... In steps our integrations team, and with their wizard-like mastery of all things API they proclaimed "We can make an integration for that!" This essentially meant some of the other information which was not previously available could be accessed and pulled into PaperCut via the JumpCloud API (cool huh).\r\n\r\nAfter some tinkering, we now find ourselves with an integration which will allow PaperCut to use JumpCloud as its sync source and includes the extra custom attributes needed for things like ID number sync and reporting on particular departments/offices. For more information on JumpCloud check out: <a href="https://jumpcloud.com/daas-product/">https://jumpcloud.com/daas-product/</a>\r\n<h2>Go forth and sync!</h2>\r\nOk so if you''re still reading after this point then it probably means you have a bit more than a passing interest in this, and so you might like to see some details of how and where to put in the details within PaperCut for the JumpCloud sync.\r\n\r\nWe''re going to assume that by this point you have your users setup within the JumpCloud system including an LDAP binding user account and that PaperCut is installed and you are ready to set the user sync source.\r\n\r\nSo first we are going to log in to the PaperCut admin console and follow the steps below:\r\n<ol>\r\n 	<li>Select<strong> Options &gt; User/Group Sync</strong><strong> </strong></li>\r\n</ol>\r\n<strong>    </strong>The <strong>User/Gro</strong><strong>up Sync</strong> page is displayed.\r\n<ol start="2">\r\n 	<li>In the <strong>Sync Source</strong> area, under <strong>Primary sync source</strong>, select <strong>LDAP</strong>.</li>\r\n</ol>\r\n<ol start="3">\r\n 	<li>Under <strong>LDAP Server Type</strong> select <strong>Standard (Unix/Open Directory)</strong>.</li>\r\n</ol>\r\n<ol start="4">\r\n 	<li>Under <strong>LDAP Server Address</strong> type <a href="http://ldap.jumpcloud.com"><strong>ldap.jumpcloud.com</strong></a><strong> </strong></li>\r\n</ol>\r\n<ol start="5">\r\n 	<li>Under <strong>Base DN </strong>enter <strong>ou=Users,o=</strong><strong><em>YOUR_ORG_ID</em></strong><strong>,dc=jumpcloud,dc=com</strong><strong> </strong></li>\r\n</ol>\r\nThe organisation ID can be found on your JumpCloud admin console.<strong> </strong>\r\n<ol start="6">\r\n 	<li>Under <strong>Admin DN </strong>enter</li>\r\n</ol>\r\n<strong>uid=</strong><strong><em>LDAP_BINDING_USER</em>,ou=Users,o=</strong><strong><em>YOUR_ORG_ID</em></strong><strong>,dc=jumpcloud,dc=com</strong><strong> </strong>\r\n<ol start="7">\r\n 	<li>Under <strong>Admin password </strong>enter the password for the LDAP binding user.</li>\r\n</ol>\r\n<ol start="8">\r\n 	<li>Click <strong>Apply</strong> and <strong>Test Settings</strong>, or if you''re feeling brave skip right to the <strong>Synchronise Now</strong> button.</li>\r\n</ol>\r\n<img class="aligncenter size-full wp-image-4809" src="https://staging.selectec.com/wp-content/uploads/2018/06/jumpcloud_sync.jpg" alt="" width="785" height="347" />\r\n\r\nAll being well, when you check your <strong>Users</strong> section in PaperCut, you should see a list of the users synced from JumpCloud at this point. So.... Now you should be able to sync usernames, email addresses, and groups from the cloud. What if you want to sync the extra custom attributes we mentioned at the beginning of the article?\r\n<h2>The magic</h2>\r\nDownload our free Jump Cloud Attributes Tool (<a href="https://staging.selectec.com/team/matt-smith/" target="_blank" rel="noopener">Matt</a> wanted to call it JumpyMcJumpCloud, Matt is not allowed to be in charge of names)\r\n[widgetkit id="93" name="blog - Jumpcloud"]\r\n<h2>Quick Start Guide:</h2>\r\n<ol>\r\n 	<li>Edit the config.toml file, this contains all the settings you need. Use your favourite text editor. Oh, Authtoken is the value set under "auth.webservices.auth-token" within PaperCut.</li>\r\n 	<li>Run the application using a cmd prompt.</li>\r\n 	<li>Set up a schedule using Windows scheduler to create a Cron job. We suggest you set this to run after PaperCut''s nightly maintenance/sync, we would go with 2am.</li>\r\n 	<li>This application will loop through all of the users in PaperCut then check JumpCloud for them and if they exist it will pull down the attributes from the fields set in the config file.</li>\r\n 	<li>Consider using SSL/TLS, our setup was a test and not production.</li>\r\n</ol>\r\n<h2>More?</h2>\r\n<p style="text-align: center;">Need help or looking for us to make something new? just get in touch.</p>\r\n\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n&nbsp;', 'Syncing PaperCut with JumpCloud', '', 'inherit', 'closed', 'closed', '', '4806-autosave-v1', '', '', '2018-07-25 10:30:45', '2018-07-25 10:30:45', '', 4806, 'http://staging.selectec.com/4806-autosave-v1/', 0, 'revision', '', 0),
(5150, 33, '2018-07-25 10:31:00', '2018-07-25 10:31:00', 'We at Selectec are a curious (nosy) bunch, so when we received two requests in a matter of a few days regarding using PaperCut with JumpCloud we needed no excuse to jump up and start our JumpCloud adventure.\r\n\r\nFor those that have never heard of it, JumpCloud is DaaS (<a href="https://www.youtube.com/watch?v=MrtHVdX2f7I" target="_blank" rel="noopener">Directory as a Service</a>) and basically allows you to take your traditional on-site User directory (think MS Active Directory) and stick it up in the cloud. As with many other traditionally on-site services this potentially frees up the need for hardware and associated support on site, while at the same time allowing admins control over their users, infrastructure, and client systems regardless of type. There are numerous features and benefits of using a system like this, but for our purposes, we will be particularly interested in the LDAP as a service functionality.\r\n\r\n<img class="wp-image-4810 aligncenter" src="https://staging.selectec.com/wp-content/uploads/2018/06/jumpcloud_users.jpg" alt="" width="496" height="395" />\r\n\r\nFrom a PaperCut point of view, this means nothing more than pointing the sync source settings to the JumpCloud service instead of an on-site server. If we think for a moment about the MS AD system, PaperCut will extract all the useful information that has typically been filled in by an administrator, things like:\r\n<ul>\r\n 	<li>Usernames,</li>\r\n 	<li>Email addresses,</li>\r\n 	<li>Group information,</li>\r\n 	<li>User home folder locations,</li>\r\n 	<li>Card/ID numbers,</li>\r\n 	<li>Office/Department names and locations</li>\r\n</ul>\r\nOnce synced, this information can then be used by various parts of the PaperCut system, in places like Integrated scanning for automatically filling in user email or home folder locations, or for sending users notifications via email.\r\n\r\nAs we soon discovered, although setting up the connection to sync to JumpCloud was relatively simple, the basic information made available did not include custom attributes, rather just the basic username, email and group details. At this point... In steps our integrations team, and with their wizard-like mastery of all things API they proclaimed "We can make an integration for that!" This essentially meant some of the other information which was not previously available could be accessed and pulled into PaperCut via the JumpCloud API (cool huh).\r\n\r\nAfter some tinkering, we now find ourselves with an integration which will allow PaperCut to use JumpCloud as its sync source and includes the extra custom attributes needed for things like ID number sync and reporting on particular departments/offices. For more information on JumpCloud check out: <a href="https://jumpcloud.com/daas-product/">https://jumpcloud.com/daas-product/</a>\r\n<h2>Go forth and sync!</h2>\r\nOk so if you''re still reading after this point then it probably means you have a bit more than a passing interest in this, and so you might like to see some details of how and where to put in the details within PaperCut for the JumpCloud sync.\r\n\r\nWe''re going to assume that by this point you have your users setup within the JumpCloud system including an LDAP binding user account and that PaperCut is installed and you are ready to set the user sync source.\r\n\r\nSo first we are going to log in to the PaperCut admin console and follow the steps below:\r\n<ol>\r\n 	<li>Select<strong> Options &gt; User/Group Sync</strong><strong> </strong></li>\r\n</ol>\r\n<strong>    </strong>The <strong>User/Gro</strong><strong>up Sync</strong> page is displayed.\r\n<ol start="2">\r\n 	<li>In the <strong>Sync Source</strong> area, under <strong>Primary sync source</strong>, select <strong>LDAP</strong>.</li>\r\n</ol>\r\n<ol start="3">\r\n 	<li>Under <strong>LDAP Server Type</strong> select <strong>Standard (Unix/Open Directory)</strong>.</li>\r\n</ol>\r\n<ol start="4">\r\n 	<li>Under <strong>LDAP Server Address</strong> type <a href="http://ldap.jumpcloud.com"><strong>ldap.jumpcloud.com</strong></a><strong> </strong></li>\r\n</ol>\r\n<ol start="5">\r\n 	<li>Under <strong>Base DN </strong>enter <strong>ou=Users,o=</strong><strong><em>YOUR_ORG_ID</em></strong><strong>,dc=jumpcloud,dc=com</strong><strong> </strong></li>\r\n</ol>\r\nThe organisation ID can be found on your JumpCloud admin console.<strong> </strong>\r\n<ol start="6">\r\n 	<li>Under <strong>Admin DN </strong>enter</li>\r\n</ol>\r\n<strong>uid=</strong><strong><em>LDAP_BINDING_USER</em>,ou=Users,o=</strong><strong><em>YOUR_ORG_ID</em></strong><strong>,dc=jumpcloud,dc=com</strong><strong> </strong>\r\n<ol start="7">\r\n 	<li>Under <strong>Admin password </strong>enter the password for the LDAP binding user.</li>\r\n</ol>\r\n<ol start="8">\r\n 	<li>Click <strong>Apply</strong> and <strong>Test Settings</strong>, or if you''re feeling brave skip right to the <strong>Synchronise Now</strong> button.</li>\r\n</ol>\r\n<img class="aligncenter size-full wp-image-4809" src="https://staging.selectec.com/wp-content/uploads/2018/06/jumpcloud_sync.jpg" alt="" width="785" height="347" />\r\n\r\nAll being well, when you check your <strong>Users</strong> section in PaperCut, you should see a list of the users synced from JumpCloud at this point. So.... Now you should be able to sync usernames, email addresses, and groups from the cloud. What if you want to sync the extra custom attributes we mentioned at the beginning of the article?\r\n<h2>The magic</h2>\r\nDownload our free Jump Cloud Attributes Tool (<a href="https://staging.selectec.com/team/matt-smith/" target="_blank" rel="noopener">Matt</a> wanted to call it JumpyMcJumpCloud, Matt is not allowed to be in charge of names)\r\n[widgetkit id="93" name="blog - Jumpcloud"]\r\n<h2>Quick Start Guide:</h2>\r\n<ol>\r\n 	<li>Edit the config.toml file, this contains all the settings you need. Use your favourite text editor. Oh, Authtoken is the value set under "auth.webservices.auth-token" within PaperCut.</li>\r\n 	<li>Run the application using a cmd prompt.</li>\r\n 	<li>Set up a schedule using Windows scheduler to create a Cron job. We suggest you set this to run after PaperCut''s nightly maintenance/sync, we would go with 2am.</li>\r\n 	<li>This application will loop through all of the users in PaperCut then check JumpCloud for them and if they exist it will pull down the attributes from the fields set in the config file.</li>\r\n 	<li>Consider using SSL/TLS, our setup was a test and not production.</li>\r\n</ol>\r\n<h2>More?</h2>\r\n<p style="text-align: center;">Need help or looking for us to make something new? just get in touch.</p>\r\n\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n&nbsp;', 'Syncing PaperCut with JumpCloud', '', 'inherit', 'closed', 'closed', '', '4806-revision-v1', '', '', '2018-07-25 10:31:00', '2018-07-25 10:31:00', '', 4806, 'http://staging.selectec.com/4806-revision-v1/', 0, 'revision', '', 0),
(5161, 33, '2018-07-25 11:02:31', '2018-07-25 11:02:31', '', 'july-6-ways-to-save-thumb', '', 'inherit', 'closed', 'closed', '', 'july-6-ways-to-save-thumb', '', '', '2018-07-25 11:02:31', '2018-07-25 11:02:31', '', 5114, 'http://staging.selectec.com/wp-content/uploads/2018/07/july-6-ways-to-save-thumb.png', 0, 'attachment', 'image/png', 0),
(5187, 33, '2018-07-26 08:09:34', '2018-07-26 08:09:34', '', 'Selectec 6 ways schools save with PaperCut', '', 'inherit', 'closed', 'closed', '', 'selectec-6-ways-schools-save-with-papercut', '', '', '2018-09-18 16:20:31', '2018-09-18 16:20:31', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/07/selectec-6-ways-schools-save-with-papercut.pdf', 0, 'attachment', 'application/pdf', 0),
(5188, 33, '2018-07-26 08:20:49', '2018-07-26 08:20:49', '<h2><img class="aligncenter wp-image-5129 size-full" title="Printer saving money with PaperCut" src="https://staging.selectec.com/wp-content/uploads/2018/07/july-6-ways-to-save.png" alt="Printer saving money with PaperCut" width="790" height="312" /></h2>\n<h2 style="line-height: 1.5em; text-align: left;">With tight budgets, schools can make savings on their print costs by utilising print management software such as PaperCut.\nLooking at how you can manage your print costs is a sustainable and cost-effective way to make savings without impacting the quality of education offered by your school.</h2>\nSecondary school students are estimated to produce 22kg<sup>*</sup> of waste a year and it’s even higher for primary school children who produce closer to 45kg of waste a year, most of which is in the form of card and paper. Schools can look to reduce the amount of waste produced by implementing environment and print friendly software. PaperCut to the rescue!\n\n&nbsp;\n<h2 style="text-align: left;">Ways to control print costs in your school using PaperCut</h2>\n<h3 style="text-align: left;">1. Give users print quotas</h3>\nUsers can be given an allocated budget by week, month, or term. Once they’ve used their quota, they can''t print anymore! Plus there is an option to allow students to top up their accounts with <a href="https://www.papercut.com/tour/balance-recharge/">additional credit</a>.\n<h3 style="text-align: left;">2. Teacher approved printing</h3>\nHold prints in a queue for sign off by teachers before releasing to print.\n<h3 style="text-align: left;">3. Take a look at how users print with reporting</h3>\nSee who is printing most often, and what types of prints (e.g. colour, A3, one-sided) they’re requesting and put measures in place to help control print costs, such as forced grayscale and double-sided printing.\n<h3 style="text-align: left;">4. Create cost-saving print policies</h3>\nUse the information gained from your reports to implement environmentally friendly and cost-effective printing, by stopping certain types of prints. In addition to forcing grayscale and duplex printing, you could also exclude email printing and force large jobs to more cost-effective printers. Got a printer that’s more expensive to print from? PaperCut can restrict the number of prints made from that printer.\n<h3 style="text-align: left;">5. Make users approve the job at the printer</h3>\nPausing a print job until users approve the print at the device reduces instances of mindless printing that’s just forgotten about, which go straight into the recycling bin, reducing the demand for both paper and toner!\n<h3 style="text-align: left;">6. It’s affordable</h3>\nPaperCut’s special pricing for educational establishments ensures that you stick to your budget. You won’t pay extra for servers, workstation, printers or operating systems on your network. Plus you’ll make tons of savings from your reduced print demands.\n\n&nbsp;\n<h4 style="text-align: left; line-height: 1.5em;">Want to share this info with your customers? Download our <a href="https://staging.selectec.com/wp-content/uploads/2018/07/selectec-6-ways-schools-save-with-papercut.pdf">handy pdf</a>, or get in touch with the <a href="mailto:marketing@selectec.com">marketing department</a> who can help with co-branding.</h4>\n<h4 style="text-align: left; line-height: 1.5em;">If you would like more information about <a href="https://staging.selectec.com/products/papercut/">Partner benefits of PaperCut</a> or the benefits it brings to schools, get in touch with the Sales team <a href="mailto:sales@selectec.com">sales@selectec.com</a> or 01256 246 970.</h4>\n&nbsp;\n<p style="font-size: 12px;">Source: recyclenow</p>', '6 ways PaperCut reduces schools'' print costs', '', 'inherit', 'closed', 'closed', '', '5114-autosave-v1', '', '', '2018-07-26 08:20:49', '2018-07-26 08:20:49', '', 5114, 'http://staging.selectec.com/5114-autosave-v1/', 0, 'revision', '', 0),
(5189, 33, '2018-07-26 08:20:55', '2018-07-26 08:20:55', '<h2><img class="aligncenter wp-image-5129 size-full" title="Printer saving money with PaperCut" src="https://staging.selectec.com/wp-content/uploads/2018/07/july-6-ways-to-save.png" alt="Printer saving money with PaperCut" width="790" height="312" /></h2>\r\n<h2 style="line-height: 1.5em; text-align: left;">With tight budgets, schools can make savings on their print costs by utilising print management software such as PaperCut.\r\nLooking at how you can manage your print costs is a sustainable and cost-effective way to make savings without impacting the quality of education offered by your school.</h2>\r\nSecondary school students are estimated to produce 22kg<sup>*</sup> of waste a year and it’s even higher for primary school children who produce closer to 45kg of waste a year, most of which is in the form of card and paper. Schools can look to reduce the amount of waste produced by implementing environment and print friendly software. PaperCut to the rescue!\r\n\r\n&nbsp;\r\n<h2 style="text-align: left;">Ways to control print costs in your school using PaperCut</h2>\r\n<h3 style="text-align: left;">1. Give users print quotas</h3>\r\nUsers can be given an allocated budget by week, month, or term. Once they’ve used their quota, they can''t print anymore! Plus there is an option to allow students to top up their accounts with <a href="https://www.papercut.com/tour/balance-recharge/">additional credit</a>.\r\n<h3 style="text-align: left;">2. Teacher approved printing</h3>\r\nHold prints in a queue for sign off by teachers before releasing to print.\r\n<h3 style="text-align: left;">3. Take a look at how users print with reporting</h3>\r\nSee who is printing most often, and what types of prints (e.g. colour, A3, one-sided) they’re requesting and put measures in place to help control print costs, such as forced grayscale and double-sided printing.\r\n<h3 style="text-align: left;">4. Create cost-saving print policies</h3>\r\nUse the information gained from your reports to implement environmentally friendly and cost-effective printing, by stopping certain types of prints. In addition to forcing grayscale and duplex printing, you could also exclude email printing and force large jobs to more cost-effective printers. Got a printer that’s more expensive to print from? PaperCut can restrict the number of prints made from that printer.\r\n<h3 style="text-align: left;">5. Make users approve the job at the printer</h3>\r\nPausing a print job until users approve the print at the device reduces instances of mindless printing that’s just forgotten about, which go straight into the recycling bin, reducing the demand for both paper and toner!\r\n<h3 style="text-align: left;">6. It’s affordable</h3>\r\nPaperCut’s special pricing for educational establishments ensures that you stick to your budget. You won’t pay extra for servers, workstation, printers or operating systems on your network. Plus you’ll make tons of savings from your reduced print demands.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left; line-height: 1.5em;">Want to share this info with your customers? Download our <a href="https://staging.selectec.com/wp-content/uploads/2018/07/selectec-6-ways-schools-save-with-papercut.pdf">handy pdf</a>, or get in touch with the <a href="mailto:marketing@selectec.com">marketing department</a> who can help with co-branding.</h4>\r\n<h4 style="text-align: left; line-height: 1.5em;">If you would like more information about <a href="https://staging.selectec.com/products/papercut/">Partner benefits of PaperCut</a> or the benefits it brings to schools, get in touch with the Sales team <a href="mailto:sales@selectec.com">sales@selectec.com</a> or 01256 246 970.</h4>\r\n&nbsp;\r\n<p style="font-size: 12px;">Source: recyclenow</p>', '6 ways PaperCut reduces schools'' print costs', '', 'inherit', 'closed', 'closed', '', '5114-revision-v1', '', '', '2018-07-26 08:20:55', '2018-07-26 08:20:55', '', 5114, 'http://staging.selectec.com/5114-revision-v1/', 0, 'revision', '', 0);
INSERT INTO `jb_posts` VALUES
(5190, 33, '2018-07-26 08:21:30', '2018-07-26 08:21:30', '<h2><img class="aligncenter wp-image-5129 size-full" title="Printer saving money with PaperCut" src="https://staging.selectec.com/wp-content/uploads/2018/07/july-6-ways-to-save.png" alt="Printer saving money with PaperCut" width="790" height="312" /></h2>\r\n<h2 style="line-height: 1.5em; text-align: left;">With tight budgets, schools can make savings on their print costs by utilising print management software such as PaperCut.\r\nLooking at how you can manage your print costs is a sustainable and cost-effective way to make savings without impacting the quality of education offered by your school.</h2>\r\nSecondary school students are estimated to produce 22kg<sup>*</sup> of waste a year and it’s even higher for primary school children who produce closer to 45kg of waste a year, most of which is in the form of card and paper. Schools can look to reduce the amount of waste produced by implementing environment and print friendly software. PaperCut to the rescue!\r\n\r\n&nbsp;\r\n<h2 style="text-align: left;">Ways to control print costs in your school using PaperCut</h2>\r\n<h3 style="text-align: left;">1. Give users print quotas</h3>\r\nUsers can be given an allocated budget by week, month, or term. Once they’ve used their quota, they can''t print anymore! Plus there is an option to allow students to top up their accounts with <a href="https://www.papercut.com/tour/balance-recharge/">additional credit</a>.\r\n<h3 style="text-align: left;">2. Teacher approved printing</h3>\r\nHold prints in a queue for sign off by teachers before releasing to print.\r\n<h3 style="text-align: left;">3. Take a look at how users print with reporting</h3>\r\nSee who is printing most often, and what types of prints (e.g. colour, A3, one-sided) they’re requesting and put measures in place to help control print costs, such as forced grayscale and double-sided printing.\r\n<h3 style="text-align: left;">4. Create cost-saving print policies</h3>\r\nUse the information gained from your reports to implement environmentally friendly and cost-effective printing, by stopping certain types of prints. In addition to forcing grayscale and duplex printing, you could also exclude email printing and force large jobs to more cost-effective printers. Got a printer that’s more expensive to print from? PaperCut can restrict the number of prints made from that printer.\r\n<h3 style="text-align: left;">5. Make users approve the job at the printer</h3>\r\nPausing a print job until users approve the print at the device reduces instances of mindless printing that’s just forgotten about, which go straight into the recycling bin, reducing the demand for both paper and toner!\r\n<h3 style="text-align: left;">6. It’s affordable</h3>\r\nPaperCut’s special pricing for educational establishments ensures that you stick to your budget. You won’t pay extra for servers, workstation, printers or operating systems on your network. Plus you’ll make tons of savings from your reduced print demands.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left; line-height: 1.5em;">Want to share this info with your customers? Download our <a href="https://staging.selectec.com/wp-content/uploads/2018/07/selectec-6-ways-schools-save-with-papercut.pdf">handy pdf</a>, or get in touch with the <a href="mailto:marketing@selectec.com">marketing department</a>, or your account manager who can help with co-branding.</h4>\r\n<h4 style="text-align: left; line-height: 1.5em;">If you would like more information about <a href="https://staging.selectec.com/products/papercut/">Partner benefits of PaperCut</a> or the benefits it brings to schools, get in touch with the Sales team <a href="mailto:sales@selectec.com">sales@selectec.com</a> or 01256 246 970.</h4>\r\n&nbsp;\r\n<p style="font-size: 12px;">Source: recyclenow</p>', '6 ways PaperCut reduces schools'' print costs', '', 'inherit', 'closed', 'closed', '', '5114-revision-v1', '', '', '2018-07-26 08:21:30', '2018-07-26 08:21:30', '', 5114, 'http://staging.selectec.com/5114-revision-v1/', 0, 'revision', '', 0),
(5192, 33, '2018-08-13 10:08:57', '2018-08-13 10:08:57', '<h2 style="text-align: left; line-height: 1.5em;">Are your customers looking for a low-cost document management system? Here are 5 ways document management improves business efficiency.</h2>\n<img class="aligncenter wp-image-5227 size-full" title="Streamlined document management" src="https://staging.selectec.com/wp-content/uploads/2018/08/5-ways-document-management-improves-business-efficiency.png" alt="" width="697" height="212">\n<h3 style="text-align: left; line-height: 1.5em;">Document management software allows businesses to streamline access to all of your company documents in one interface regardless of location. Be these paper - in a scanned format - or digital files, allowing you to view files in almost all formats.</h3>\n&nbsp;\n\nMany organisations have lots of ways in which they store company documents, which can vary widely among different departments as employees bring their preference for systems from previous roles. Document management systems can help businesses to consolidate their different storage types into one point of access that allows all of their employees to view and edit the required company documents.\n\n&nbsp;\n<h3 style="text-align: left;">1. Automate tasks</h3>\nIncrease efficiency within your workforce by automating admin tasks. Routing email attachments to predefined folders to be saved keeps your processes moving smoothly. With automated workflow routing, you can make efficiency gains by reducing the time employees are taking part in admin, freeing up time to do more pressing tasks.\n\n<strong>How else can this benefit my business?</strong>\n<ul>\n 	<li>Search anything with automated file indexing</li>\n 	<li>Automatically file documents - even from an email address!</li>\n 	<li>Share securely with expiry dates for links</li>\n 	<li>Better manage company archives</li>\n</ul>\n&nbsp;\n<h3 style="text-align: left;">2. Improve staff communication throughout your organisation</h3>\nIn different offices and departments or working remotely, keeping staff up to date can be difficult at times. With document management systems you can easily share files between individuals, departments, and offices. You are able to access files remotely while working from home or while travelling, with many having apps that allow you access to files via your smartphone or tablet. Staff can work together on files at any time to make quick changes and send back to their colleague or client, with close integration between the most commonly used office packages, like Microsoft 365 and Google''s G Suite.\n\nIf you''re a company that shares files with clients, you can make your document management system your own by adding your own branding to the software to share files with your clients that are in keeping with your companies brand.\n\n&nbsp;\n<h3 style="text-align: left;">3. Reduce your IT helpdesk requests</h3>\nLet’s be honest, IT staff are probably the most in-demand department in your company, with what feels like an endless array of questions that could probably have been solved with a quick Google of the problem. With document management solutions, you can have all of your storage presented in one fool-proof, intuitive interface. There is no need for awkward remote desktops or VPNs, and by removing an additional process that needs managing you''ll get fewer helpdesk requests!\n\n&nbsp;\n<h3 style="text-align: left;">4. Access anything from any device</h3>\nApp integration allows your company seamless data access across incompatible platforms. Giving you access to network files across <a href="https://foldr.io/products/foldr-for-files/macos">Mac</a> and <a href="https://foldr.io/products/foldr-for-files/microsoft-windows">PC</a>, <a href="https://foldr.io/products/foldr-for-files/apps">Tablet and Mobile</a>, with no need for extra infrastructure to ensure access across different platforms.\n\n&nbsp;\n\n[widgetkit id="104"]\n\n&nbsp;\n<h4 style="text-align: left; line-height: 1.5em;">Document management systems can be an expensive investment for some businesses, with costs easily running into tens of thousands of pounds! Our solution offers your customers all of the benefits of document management, without the associated costs. Giving you a great complimentary product for your network and cloud solutions.</h4>\n<h4 style="text-align: left; line-height: 1.5em;"><a href="https://staging.selectec.com/products/foldr/">Foldr</a> gives you all of the above benefits, plus, it allows your users to access files in the office or remotely, be that in a home office, other work premises while commuting, abroad, or on a desert island. Basically anywhere you can get internet access (so maybe not the desert island)!</h4>\n<h4>&nbsp;</h4>\n&nbsp;\n<h4 style="line-height: 1.5em;">Download our Foldr product brochure, or start a trial, and see how Foldr can help unify your business!</h4>\n&nbsp;\n<p style="text-align: center;"><a class="uk-button uk-button-large uk-button-primary;" style="color: #8cbb4f;" href="/wp-content/uploads/2018/08/foldr-brochure-08-2018.pdf">Download now</a> <a class="uk-button uk-button-large uk-button-primary" href="/select/foldr-trial">free trial</a></p>\n&nbsp;\n\n&nbsp;\n\n&nbsp;\n\n<hr>\n\n<strong>More on Foldr:</strong>\n<p class="content-title"><a href="https://staging.selectec.com/manage-multiple-file-storage-locations/">Manage your multiple file storage locations</a></p>\n<p class="banner-title"><a href="https://staging.selectec.com/take-control-files/">Take control of your files</a></p>', '5 ways document management improves business efficiency', '', 'publish', 'closed', 'closed', '', '5-ways-document-management-improves-business', '', '', '2019-07-04 14:38:21', '2019-07-04 14:38:21', '', 0, 'http://staging.selectec.com/?p=5192', 70, 'post', '', 0),
(5209, 33, '2018-08-07 09:08:50', '2018-08-07 09:08:50', '', 'foldr-search-files', '', 'inherit', 'closed', 'closed', '', 'screen-2', '', '', '2018-08-07 09:14:55', '2018-08-07 09:14:55', '', 5192, 'http://staging.selectec.com/wp-content/uploads/2018/08/screen-2.png', 0, 'attachment', 'image/png', 0),
(5227, 33, '2018-08-07 16:51:25', '2018-08-07 16:51:25', '', '5-ways-document-management-improves-business-efficiency', '', 'inherit', 'closed', 'closed', '', '5-ways-document-management-improves-business-efficiency', '', '', '2018-08-07 16:51:25', '2018-08-07 16:51:25', '', 5192, 'http://staging.selectec.com/wp-content/uploads/2018/08/5-ways-document-management-improves-business-efficiency.png', 0, 'attachment', 'image/png', 0),
(5240, 33, '2018-08-08 11:22:58', '2018-08-08 11:22:58', '', 'foldr-brochure', '', 'inherit', 'closed', 'closed', '', 'foldr-brochure-08-2018', '', '', '2018-08-08 11:23:30', '2018-08-08 11:23:30', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/08/foldr-brochure-08-2018.pdf', 0, 'attachment', 'application/pdf', 0),
(5244, 33, '2018-08-08 11:29:21', '2018-08-08 11:29:21', '', 'foldr-trial-page-screen-shot', '', 'inherit', 'closed', 'closed', '', 'foldr-trial-page-screen-shot', '', '', '2018-08-08 11:29:40', '2018-08-08 11:29:40', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/08/foldr-trial-page-screen-shot.png', 0, 'attachment', 'image/png', 0),
(5250, 18, '2018-08-13 08:49:27', '2018-08-13 08:49:27', '<h3 style="text-align: left; line-height: 1.5em;">We can’t promise this blog post will be a riveting read, the glimpse behind the PaperCut curtain can be a bit geeky but bear with us, it might come in useful on your next install.</h3>\r\n&nbsp;\r\n\r\nWe recently had a valued partner install PaperCut at a large corporate customer for whom they implemented a filter within PaperCut to automatically delete print jobs that have a large spool file size.\r\nFor full disclosure we never found out why the customer wanted this and nor do we have a clue how spool files can end up so large sometimes, we like an air of mystery when it comes to print.\r\n\r\nThe customer had a healthy mix of Windows and Mac clients, the Mac’s were used for high-quality image file manipulation and the files would be sent to a very expensive printer living in the print room. The customers print server was Windows based and the Mac’s are printing via a printer shared on the Windows server.\r\n\r\nIn this particular setup/network, printing from Windows would cause the jobs to exceed a spool size of 2GB in around five minutes (pretty reasonable) and if that happened the job would be cancelled as per policy put in place.\r\n\r\n&nbsp;\r\n\r\n<img class="aligncenter wp-image-5261 size-full" title="spool size" src="https://staging.selectec.com/wp-content/uploads/2018/08/papercut_spool_filter.jpg" alt="spool size" width="1337" height="262" />\r\n\r\nNow, the same image files sent from a Mac often took a little longer than 10 minutes to spool. PaperCut queues the job for release at the 10-minute mark but at that point, the job is still spooling and may not have gone over the 2Gb limit yet. In this scenario, PaperCut’s filter does not trigger (as the spool file size is below the threshold) and the job sneaks through the restriction. So, we could blame the Mac’s but we really like them and we are not about blame here, we teach.\r\n<h3 style="text-align: left;"><strong>Get onboard our train of thought (choo-choo)</strong></h3>\r\n<ul>\r\n 	<li>Default support reply of – update all the things! (PaperCut, drivers, OS).</li>\r\n 	<li>Are they using Client Side Rendering? It could be moving the processing load of print-job rendering from the print server to the client computer would help speed it up.</li>\r\n 	<li>Get some <a href="https://www.papercut.com/kb/Main/HowToEnableDebugInNG" rel="noopener">app</a> and <a href="https://www.papercut.com/kb/Main/HowToEnableDebugInThePrintProvider" rel="noopener">print logs</a> from PaperCut, and as a bonus include <a href="https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer" rel="noopener">event viewer</a> logs from the print server to see what is happening.</li>\r\n 	<li>Consider using <a href="https://www.papercut.com/products/mobility-print/" rel="noopener">Mobility Print</a> for Mac printing, it can sometimes offer a better experience for the Mac users.</li>\r\n</ul>\r\n<h3></h3>\r\n<h3 style="text-align: left;"><strong>How we fixed it</strong></h3>\r\nDuring our morning <a href="https://staging.selectec.com/the-support-process-triage/" rel="noopener">triage</a> we put our heads together and via a berry flavoured <a href="https://uk.huel.com/" rel="noopener">Huel</a> moment of clarity, we remembered what to do!\r\n\r\nAs mentioned, PaperCut waits ten minutes for the print job to spool before performing any page analysis. If we had asked for and received logs, In the debug print provider logs, we would have seen something like this:\r\n<pre class="">DEBUG: PrintMonitor.cpp:2468 - Timed out waiting for job 3 to spool (Timeout secs: 600). Try to process job.</pre>\r\n&nbsp;\r\n\r\nNow, the timeout setting is actually double the <strong>ParseTimeout</strong> value found in the print-provider.conf file in [install directory]\\PaperCut MF\\providers\\print\\win.\r\n\r\nIf you open up the print-provider.conf file you will see this entry:\r\n<pre class=""># The timeout in seconds associated with parsing printer spool files.\r\n# Default: 5 minutes.\r\n# Unit: seconds\r\n# Examples: 600\r\n#\r\n#ParseTimeout=300\r\n</pre>\r\n&nbsp;\r\n\r\nAs you can see, the default is set to 300 seconds, multiply that by two and you have the 600 seconds (<em>quick maths!</em>) mentioned in the log file.\r\n\r\nThe next step is to work out how long the jobs take to spool, the customer already had a fairly good idea but if not, a bit of testing and trial and error will be needed. Let us assume that the jobs take 15 minutes to spool, that is 900 seconds, then you would need to set the value to 450. Whatever value you go for you will need to restart the PaperCut Print Provider service for the change to kick in, don''t worry any paused jobs will remain paused.\r\n\r\nThe print job will still be present on the server and will still occupy 2Gb of space on the machine until fully spooled. Oh and don’t worry, the setting will not impact smaller jobs, PaperCut does not currently wait 10 (or now 15) minutes for small jobs to spool.\r\n\r\nAs our man, KC famously said – <a href="https://www.youtube.com/watch?v=k_z1DBTK0Vw" rel="noopener">here endeth the lesson</a>.\r\n\r\n&nbsp;\r\n<h4 style="line-height: 1.5em; text-align: left;">If you need any further help with the above, or indeed have any pre/post sales problems or if you just wish to talk about Kevin Costner''s contribution to cinema history, then please, do drop us a line. In case you were wondering, Robin Hood: Prince of Thieves is, in my opinion, his finest work.</h4>\r\n&nbsp;\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>', 'Large spool files and PaperCut MF', '', 'publish', 'closed', 'closed', '', 'large-spool-files-and-papercut-mf', '', '', '2018-08-13 08:49:27', '2018-08-13 08:49:27', '', 0, 'http://staging.selectec.com/?p=5250', 69, 'post', '', 0),
(5253, 8, '2018-08-08 23:41:43', '2018-08-08 23:41:43', 'We can’t promise this blog post will be a riveting read, the glimpse behind the PaperCut curtain can be a bit geeky but bear with us, it might come in useful on your next install.\n\nWe recently had a valued partner install PaperCut at a large corporate customer for whom they implemented a filter within PaperCut to automatically delete print jobs that have a large spool file size.\nFor full disclosure we never found out why the customer wanted this and nor do we have a clue how spool files can end up so large sometimes, we like an air of mystery when it comes to print.\n\nThe customer had a healthy mix of Windows and Mac clients, the Mac’s were used for high-quality image file manipulation and the files would be sent to a very expensive printer living in the print room. The customers print server was Windows based and the Mac’s are printing via a printer shared on the Windows server.\n\nIn this particular setup/network, printing from Windows would cause the jobs to exceed a spool size of 2GB in around five minutes (pretty reasonable) and if that happened the job would be cancelled as per policy put in place.\n\n<img class="aligncenter size-full wp-image-5261" src="https://staging.selectec.com/wp-content/uploads/2018/08/papercut_spool_filter.jpg" alt="" width="1337" height="262" />\nNow, the same image files sent from a Mac often took a little longer than 10 minutes to spool. PaperCut queues the job for release at the 10-minute mark but at that point, the job is still spooling and may not have gone over the 2Gb limit yet. In this scenario, PaperCut’s filter does not trigger (as the spool file size is below the threshold) and the job sneaks through the restriction. So, we could blame the Mac’s but we really like them and we are not about blame here, we teach.\n\n<strong>Get onboard our train of thought (</strong>choo choo<strong>)</strong>\n<ul>\n 	<li>Default support reply of – update all the things! (PaperCut, drivers, OS).</li>\n 	<li>Are they using Client Side Rendering? It could be moving the processing load of print-job rendering from the print server to the client computer would help speed it up.</li>\n 	<li>Get some <a href="https://www.papercut.com/kb/Main/HowToEnableDebugInNG" target="_blank" rel="noopener">app</a> and <a href="https://www.papercut.com/kb/Main/HowToEnableDebugInThePrintProvider" target="_blank" rel="noopener">print logs</a> from PaperCut, and as a bonus include <a href="https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer" target="_blank" rel="noopener">event viewer</a> logs from the print server to see what is happening.</li>\n 	<li>Consider using <a href="https://www.papercut.com/products/mobility-print/" target="_blank" rel="noopener">Mobility Print</a> for Mac printing, it can sometimes offer a better experience for the Mac users.</li>\n</ul>\n<strong>How we fixed it</strong>\n\nDuring our morning <a href="https://staging.selectec.com/the-support-process-triage/" target="_blank" rel="noopener">triage</a> we put our heads together and via a berry flavoured <a href="https://uk.huel.com/" target="_blank" rel="noopener">Huel</a> moment of clarity, we remembered what to do!\n\nAs mentioned, PaperCut waits ten minutes for the print job to spool before performing any page analysis. If we had asked for and received logs, In the debug print provider logs, we would have seen something like this:\n<pre class="">DEBUG: PrintMonitor.cpp:2468 - Timed out waiting for job 3 to spool (Timeout secs: 600). Try to process job.</pre>\nNow, the timeout setting is actually double the <strong>ParseTimeout</strong> value found in the print-provider.conf file in [install directory]\\PaperCut MF\\providers\\print\\win.\n\nIf you open up the print-provider.conf file you will see this entry:\n<pre class=""># The timeout in seconds associated with parsing printer spool files.\n# Default: 5 minutes.\n# Unit: seconds\n# Examples: 600\n#\n#ParseTimeout=300\n</pre>\nAs you can see, the default is set to 300 seconds, multiply that by two and you have the 600 seconds (<em>quick maths!</em>) mentioned in the log file.\n\nThe next step is to work out how long the jobs take to spool, the customer already had a fairly good idea but if not, a bit of testing and trial and error will be needed. Let us assume that the jobs take 15 minutes to spool, that is 900 seconds, then you would need to set the value to 450. Whatever value you go for you will need to restart the PaperCut Print Provider service for the change to kick in, don''t worry any paused jobs will remain paused.\n\nThe print job will still be present on the server and will still occupy 2Gb of space on the machine until fully spooled. Oh and don’t worry, the setting will not impact smaller jobs, PaperCut does not currently wait 10 (or now 15) minutes for small jobs to spool.\n\nAs our man, KC famously said – <a href="https://www.youtube.com/watch?v=k_z1DBTK0Vw" target="_blank" rel="noopener">here endeth the lesson</a>.\n\nIf you need any further help with the above, or indeed have any pre/post sales problems or if you just wish to talk about Kevin Costner''s contribution to cinema history, then please, do drop us a line. In case you were wonderi\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>', 'Large spool files and PaperCut MF', '', 'inherit', 'closed', 'closed', '', '5250-autosave-v1', '', '', '2018-08-08 23:41:43', '2018-08-08 23:41:43', '', 5250, 'http://staging.selectec.com/5250-autosave-v1/', 0, 'revision', '', 0),
(5259, 8, '2018-08-08 23:29:20', '2018-08-08 23:29:20', '', 'spool_filter', '', 'inherit', 'closed', 'closed', '', 'spool_filter', '', '', '2018-08-08 23:29:20', '2018-08-08 23:29:20', '', 5250, 'http://staging.selectec.com/wp-content/uploads/2018/08/spool_filter.jpg', 0, 'attachment', 'image/jpeg', 0),
(5261, 8, '2018-08-08 23:30:58', '2018-08-08 23:30:58', '', 'papercut_spool_filter', '', 'inherit', 'closed', 'closed', '', 'papercut_spool_filter', '', '', '2018-08-08 23:30:58', '2018-08-08 23:30:58', '', 5250, 'http://staging.selectec.com/wp-content/uploads/2018/08/papercut_spool_filter.jpg', 0, 'attachment', 'image/jpeg', 0),
(5283, 33, '2018-08-09 09:48:18', '2018-08-09 09:48:18', '<h3 style="text-align: left; line-height: 1.5em;">We can’t promise this blog post will be a riveting read, the glimpse behind the PaperCut curtain can be a bit geeky but bear with us, it might come in useful on your next install.</h3>\r\n&nbsp;\r\n\r\nWe recently had a valued partner install PaperCut at a large corporate customer for whom they implemented a filter within PaperCut to automatically delete print jobs that have a large spool file size.\r\nFor full disclosure we never found out why the customer wanted this and nor do we have a clue how spool files can end up so large sometimes, we like an air of mystery when it comes to print.\r\n\r\nThe customer had a healthy mix of Windows and Mac clients, the Mac’s were used for high-quality image file manipulation and the files would be sent to a very expensive printer living in the print room. The customers print server was Windows based and the Mac’s are printing via a printer shared on the Windows server.\r\n\r\nIn this particular setup/network, printing from Windows would cause the jobs to exceed a spool size of 2GB in around five minutes (pretty reasonable) and if that happened the job would be cancelled as per policy put in place.\r\n\r\n&nbsp;\r\n\r\n<img class="aligncenter size-full wp-image-5261" src="https://staging.selectec.com/wp-content/uploads/2018/08/papercut_spool_filter.jpg" alt="" width="1337" height="262" />\r\n\r\nNow, the same image files sent from a Mac often took a little longer than 10 minutes to spool. PaperCut queues the job for release at the 10-minute mark but at that point, the job is still spooling and may not have gone over the 2Gb limit yet. In this scenario, PaperCut’s filter does not trigger (as the spool file size is below the threshold) and the job sneaks through the restriction. So, we could blame the Mac’s but we really like them and we are not about blame here, we teach.\r\n<h3 style="text-align: left;"><strong>Get onboard our train of thought (choo-choo)</strong></h3>\r\n<ul>\r\n 	<li>Default support reply of – update all the things! (PaperCut, drivers, OS).</li>\r\n 	<li>Are they using Client Side Rendering? It could be moving the processing load of print-job rendering from the print server to the client computer would help speed it up.</li>\r\n 	<li>Get some <a href="https://www.papercut.com/kb/Main/HowToEnableDebugInNG" rel="noopener">app</a> and <a href="https://www.papercut.com/kb/Main/HowToEnableDebugInThePrintProvider" rel="noopener">print logs</a> from PaperCut, and as a bonus include <a href="https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer" rel="noopener">event viewer</a> logs from the print server to see what is happening.</li>\r\n 	<li>Consider using <a href="https://www.papercut.com/products/mobility-print/" rel="noopener">Mobility Print</a> for Mac printing, it can sometimes offer a better experience for the Mac users.</li>\r\n</ul>\r\n<h3></h3>\r\n<h3 style="text-align: left;"><strong>How we fixed it</strong></h3>\r\nDuring our morning <a href="https://staging.selectec.com/the-support-process-triage/" rel="noopener">triage</a> we put our heads together and via a berry flavoured <a href="https://uk.huel.com/" rel="noopener">Huel</a> moment of clarity, we remembered what to do!\r\n\r\nAs mentioned, PaperCut waits ten minutes for the print job to spool before performing any page analysis. If we had asked for and received logs, In the debug print provider logs, we would have seen something like this:\r\n<pre class="">DEBUG: PrintMonitor.cpp:2468 - Timed out waiting for job 3 to spool (Timeout secs: 600). Try to process job.</pre>\r\n&nbsp;\r\n\r\nNow, the timeout setting is actually double the <strong>ParseTimeout</strong> value found in the print-provider.conf file in [install directory]\\PaperCut MF\\providers\\print\\win.\r\n\r\nIf you open up the print-provider.conf file you will see this entry:\r\n<pre class=""># The timeout in seconds associated with parsing printer spool files.\r\n# Default: 5 minutes.\r\n# Unit: seconds\r\n# Examples: 600\r\n#\r\n#ParseTimeout=300\r\n</pre>\r\n&nbsp;\r\n\r\nAs you can see, the default is set to 300 seconds, multiply that by two and you have the 600 seconds (<em>quick maths!</em>) mentioned in the log file.\r\n\r\nThe next step is to work out how long the jobs take to spool, the customer already had a fairly good idea but if not, a bit of testing and trial and error will be needed. Let us assume that the jobs take 15 minutes to spool, that is 900 seconds, then you would need to set the value to 450. Whatever value you go for you will need to restart the PaperCut Print Provider service for the change to kick in, don''t worry any paused jobs will remain paused.\r\n\r\nThe print job will still be present on the server and will still occupy 2Gb of space on the machine until fully spooled. Oh and don’t worry, the setting will not impact smaller jobs, PaperCut does not currently wait 10 (or now 15) minutes for small jobs to spool.\r\n\r\nAs our man, KC famously said – <a href="https://www.youtube.com/watch?v=k_z1DBTK0Vw" rel="noopener">here endeth the lesson</a>.\r\n\r\n&nbsp;\r\n<h4 style="line-height: 1.5em; text-align: left;">If you need any further help with the above, or indeed have any pre/post sales problems or if you just wish to talk about Kevin Costner''s contribution to cinema history, then please, do drop us a line. In case you were wondering, Robin Hood: Prince of Thieves is, in my opinion, his finest work.</h4>\r\n&nbsp;\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>', 'Large spool files and PaperCut MF', '', 'inherit', 'closed', 'closed', '', '5250-revision-v1', '', '', '2018-08-09 09:48:18', '2018-08-09 09:48:18', '', 5250, 'http://staging.selectec.com/5250-revision-v1/', 0, 'revision', '', 0),
(5284, 33, '2018-08-09 09:49:59', '2018-08-09 09:49:59', '<h3 style="text-align: left; line-height: 1.5em;">We can’t promise this blog post will be a riveting read, the glimpse behind the PaperCut curtain can be a bit geeky but bear with us, it might come in useful on your next install.</h3>\r\n&nbsp;\r\n\r\nWe recently had a valued partner install PaperCut at a large corporate customer for whom they implemented a filter within PaperCut to automatically delete print jobs that have a large spool file size.\r\nFor full disclosure we never found out why the customer wanted this and nor do we have a clue how spool files can end up so large sometimes, we like an air of mystery when it comes to print.\r\n\r\nThe customer had a healthy mix of Windows and Mac clients, the Mac’s were used for high-quality image file manipulation and the files would be sent to a very expensive printer living in the print room. The customers print server was Windows based and the Mac’s are printing via a printer shared on the Windows server.\r\n\r\nIn this particular setup/network, printing from Windows would cause the jobs to exceed a spool size of 2GB in around five minutes (pretty reasonable) and if that happened the job would be cancelled as per policy put in place.\r\n\r\n&nbsp;\r\n\r\n<img class="aligncenter wp-image-5261 size-full" title="spool size" src="https://staging.selectec.com/wp-content/uploads/2018/08/papercut_spool_filter.jpg" alt="spool size" width="1337" height="262" />\r\n\r\nNow, the same image files sent from a Mac often took a little longer than 10 minutes to spool. PaperCut queues the job for release at the 10-minute mark but at that point, the job is still spooling and may not have gone over the 2Gb limit yet. In this scenario, PaperCut’s filter does not trigger (as the spool file size is below the threshold) and the job sneaks through the restriction. So, we could blame the Mac’s but we really like them and we are not about blame here, we teach.\r\n<h3 style="text-align: left;"><strong>Get onboard our train of thought (choo-choo)</strong></h3>\r\n<ul>\r\n 	<li>Default support reply of – update all the things! (PaperCut, drivers, OS).</li>\r\n 	<li>Are they using Client Side Rendering? It could be moving the processing load of print-job rendering from the print server to the client computer would help speed it up.</li>\r\n 	<li>Get some <a href="https://www.papercut.com/kb/Main/HowToEnableDebugInNG" rel="noopener">app</a> and <a href="https://www.papercut.com/kb/Main/HowToEnableDebugInThePrintProvider" rel="noopener">print logs</a> from PaperCut, and as a bonus include <a href="https://www.papercut.com/kb/Main/LogPrintJobsInEventViewer" rel="noopener">event viewer</a> logs from the print server to see what is happening.</li>\r\n 	<li>Consider using <a href="https://www.papercut.com/products/mobility-print/" rel="noopener">Mobility Print</a> for Mac printing, it can sometimes offer a better experience for the Mac users.</li>\r\n</ul>\r\n<h3></h3>\r\n<h3 style="text-align: left;"><strong>How we fixed it</strong></h3>\r\nDuring our morning <a href="https://staging.selectec.com/the-support-process-triage/" rel="noopener">triage</a> we put our heads together and via a berry flavoured <a href="https://uk.huel.com/" rel="noopener">Huel</a> moment of clarity, we remembered what to do!\r\n\r\nAs mentioned, PaperCut waits ten minutes for the print job to spool before performing any page analysis. If we had asked for and received logs, In the debug print provider logs, we would have seen something like this:\r\n<pre class="">DEBUG: PrintMonitor.cpp:2468 - Timed out waiting for job 3 to spool (Timeout secs: 600). Try to process job.</pre>\r\n&nbsp;\r\n\r\nNow, the timeout setting is actually double the <strong>ParseTimeout</strong> value found in the print-provider.conf file in [install directory]\\PaperCut MF\\providers\\print\\win.\r\n\r\nIf you open up the print-provider.conf file you will see this entry:\r\n<pre class=""># The timeout in seconds associated with parsing printer spool files.\r\n# Default: 5 minutes.\r\n# Unit: seconds\r\n# Examples: 600\r\n#\r\n#ParseTimeout=300\r\n</pre>\r\n&nbsp;\r\n\r\nAs you can see, the default is set to 300 seconds, multiply that by two and you have the 600 seconds (<em>quick maths!</em>) mentioned in the log file.\r\n\r\nThe next step is to work out how long the jobs take to spool, the customer already had a fairly good idea but if not, a bit of testing and trial and error will be needed. Let us assume that the jobs take 15 minutes to spool, that is 900 seconds, then you would need to set the value to 450. Whatever value you go for you will need to restart the PaperCut Print Provider service for the change to kick in, don''t worry any paused jobs will remain paused.\r\n\r\nThe print job will still be present on the server and will still occupy 2Gb of space on the machine until fully spooled. Oh and don’t worry, the setting will not impact smaller jobs, PaperCut does not currently wait 10 (or now 15) minutes for small jobs to spool.\r\n\r\nAs our man, KC famously said – <a href="https://www.youtube.com/watch?v=k_z1DBTK0Vw" rel="noopener">here endeth the lesson</a>.\r\n\r\n&nbsp;\r\n<h4 style="line-height: 1.5em; text-align: left;">If you need any further help with the above, or indeed have any pre/post sales problems or if you just wish to talk about Kevin Costner''s contribution to cinema history, then please, do drop us a line. In case you were wondering, Robin Hood: Prince of Thieves is, in my opinion, his finest work.</h4>\r\n&nbsp;\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>', 'Large spool files and PaperCut MF', '', 'inherit', 'closed', 'closed', '', '5250-revision-v1', '', '', '2018-08-09 09:49:59', '2018-08-09 09:49:59', '', 5250, 'http://staging.selectec.com/5250-revision-v1/', 0, 'revision', '', 0),
(5313, 33, '2018-08-13 11:18:25', '2018-08-13 11:18:25', '', 'july-6-ways-to-save-thumb', '', 'inherit', 'closed', 'closed', '', 'july-6-ways-to-save-thumb-2', '', '', '2018-08-13 11:18:25', '2018-08-13 11:18:25', '', 5192, 'http://staging.selectec.com/wp-content/uploads/2018/08/july-6-ways-to-save-thumb.png', 0, 'attachment', 'image/png', 0),
(5314, 33, '2018-08-13 11:19:43', '2018-08-13 11:19:43', '', 'july-6-ways-to-save-thumb', '', 'inherit', 'closed', 'closed', '', 'july-6-ways-to-save-thumb-3', '', '', '2018-08-13 11:19:43', '2018-08-13 11:19:43', '', 5192, 'http://staging.selectec.com/wp-content/uploads/2018/08/july-6-ways-to-save-thumb-1.png', 0, 'attachment', 'image/png', 0),
(5325, 33, '2018-08-15 15:00:51', '2018-08-15 15:00:51', '', 'wpapercut-training-trophy2', '', 'inherit', 'closed', 'closed', '', 'wpapercut-training-trophy2', '', '', '2018-08-15 15:00:51', '2018-08-15 15:00:51', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/08/wpapercut-training-trophy2.png', 0, 'attachment', 'image/png', 0),
(5364, 33, '2018-09-18 12:10:09', '2018-09-18 12:10:09', '<h1 style="text-align: left;">Tips for a paperless office (well, nearly paperless)!</h1>\r\n<img class="aligncenter wp-image-5605" src="https://staging.selectec.com/wp-content/uploads/2018/09/bin-paper-353x228.png" alt="" width="599" height="300" />\r\n\r\n<strong>Going paperless is the final frontier; one of those necessary evils that persist in modern businesses, and personal lives...</strong>\r\n\r\n...but hard copies are expensive to both print and maintain. For starters, there are the costs associated with printing documents (paper and ink), as well as hardware and its associated maintenance costs. On top of this is the cost of storing paper copies, and the time needed to retrieve files from storage when needed.\r\n\r\nLet’s look at how moving away from the dreaded paper allows your business to benefit from digital documents and reduce your paperwork, helping you to run your business more efficiently...\r\n\r\n&nbsp;\r\n<h2 style="text-align: left;">Why are we still using paper?</h2>\r\nThere are several reasons why paper persists. Although, these days it feels like it’s only for government documentation and banking.\r\n<h3 style="text-align: left;">Government requirements</h3>\r\nObviously, if the government requires your business to hold paper copies of certain documents, you have no choice. However, the government, at least here in the UK are slowly accepting more and more digital files, so fingers crossed they too might finally go fully paperless in the coming years.\r\n<h3 style="text-align: left;">Legal requirements</h3>\r\nAgain, if you are taking out a business loan, selling assets, or a business, you will be required to provide documents in original paper format.\r\n<h3 style="text-align: left;">Why does paper have such longevity?</h3>\r\nPaper documents are permanent, meaning they can easily last for 40 years or more. Whereas some file formats that are 20 years old are in formats that can’t be viewed anymore. For these reasons, paper is viewed as superior for its long life. However, in recent years there has been much improvement of file formats, as such, PDF and JPEGs which may well outlast the many businesses that use them!\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h2 style="text-align: left;">What are the benefits of having a paperless business?</h2>\r\n&nbsp;\r\n\r\nAs you can see. There aren’t many reasons for you to keep paper documents. But there are many reasons for you to go for a paper-free setup.\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">Reduce storage demand</h3>\r\nPaper requires you to have extra office space and a lot of shelving! Paperwork might not look like a lot when it’s one sheet of paper, but whole documents and many invoices later and you have a mountain of it!\r\n<h3 style="text-align: left;">It’s not very efficient</h3>\r\nHow do you find the required paperwork when it is paper? Staff can spend many hours looking for the physical invoices to match to payments, which is a huge waste of your employee’s time. Having a digital copy of files means that they can easily be searched when you need a file, taking seconds rather than up to the 18 mins it’s been suggested that it takes to find a hard copy.\r\n<h3 style="text-align: left;">Cost savings</h3>\r\nBecause you have no need for more office space to store documents, you don’t need the space! Plus you’ll make savings on print costs and in time saved by the better use of employees time.\r\n<h3 style="text-align: left;">It’s more environmentally friendly</h3>\r\nLess printing equals less energy consumption and less need for paper. As companies look to improve their corporate responsibility, having a paperless office is high up on the list of ways they can improve their environmental credibility.\r\n<h3></h3>\r\n&nbsp;\r\n<h3 style="text-align: left;">Steps to a ‘less paper’ office</h3>\r\nWe’ll be realistic, while you can reduce the amount of paper hanging around the office you’re unlikely to eliminate it completely. However, there are ways we can reduce paper consumption in the office.\r\n<h3 style="text-align: left;">Use cloud-based applications</h3>\r\nTo ensure that data is easily and readily available.\r\n\r\n<a href="https://staging.selectec.com/5-ways-document-management-improves-business/">Foldr</a> is great at doing this. It allows you to view all of your files across multiple platforms both on-premise and in the cloud.\r\n\r\nCloud-based applications like Foldr allow you to easily <a href="https://foldr.io/products/foldr-for-files/search">search your digital files</a> and even text within a scanned document to display the results in seconds - which means you don''t have to spend that 18 minutes looking for one invoice. Leaving you more time to get on with the important stuff!\r\n<h3 style="text-align: left;">Educate your staff</h3>\r\nProvide your staff with the knowledge they need to confidently handle and process digital files. This, in turn, will help to increase uptake and reinforce your message of commitment to reducing paper waste in your office.\r\n<h3 style="text-align: left;">Give staff incentive</h3>\r\nGive staff a printing budget, this will make them more aware of what they print, thus reducing unnecessary printing. PaperCut allows you to set budgets for individuals and departments and shows staff how much their print costs, and what changes they can make to save money and reduce waste.\r\n<h3 style="text-align: left;">Scan hard copies of existing paperwork</h3>\r\nIf you don’t have a digital copy, you can use a scanner to make a digital file. Scanners are relatively inexpensive, and with Foldr you can even scan documents and save them straight into the required folder.\r\n<h3 style="text-align: left;">Add automation to files</h3>\r\nYou can set rules in your document management software that will save a file from an email to a specified location, and no one has to click a thing!\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n<strong>Going paperless should be a long-term goal, it’s not going to happen overnight. But if you follow the advice above, you can work towards reducing paper within your business to help you streamline your office, make savings to staff time and storage costs, and increase staff efficiency.</strong>\r\n\r\n&nbsp;\r\n\r\n<strong>If you would like further info on the products mentioned above, please get in touch with our team to find out more about how your business can benefit from reducing paper consumption. Alternatively, find out more about <a href="https://staging.selectec.com/products/foldr/">Foldr</a> or <a href="https://staging.selectec.com/products/papercut/">PaperCut</a>.</strong>\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;', 'Tips for a paperless office', '', 'publish', 'closed', 'closed', '', 'tips-for-a-paperless-office', '', '', '2018-09-28 09:52:24', '2018-09-28 09:52:24', '', 0, 'http://staging.selectec.com/?p=5364', 68, 'post', '', 0),
(5387, 33, '2018-08-22 16:02:10', '2018-08-22 16:02:10', '', 'papercut-sales-certification-2018', '', 'inherit', 'closed', 'closed', '', 'papercut-sales-certification-2018', '', '', '2018-08-22 16:02:10', '2018-08-22 16:02:10', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/08/papercut-sales-certification-2018.jpg', 0, 'attachment', 'image/jpeg', 0),
(5391, 33, '2018-08-28 17:15:13', '2018-08-28 17:15:13', '', 'certified-reseller-sales-logo-2018-07-09', '', 'inherit', 'closed', 'closed', '', 'certified-reseller-sales-logo-2018-07-09', '', '', '2018-08-28 17:15:13', '2018-08-28 17:15:13', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/08/certified-reseller-sales-logo-2018-07-09.png', 0, 'attachment', 'image/png', 0),
(5392, 33, '2018-08-28 17:15:22', '2018-08-28 17:15:22', '', 'certified-reseller-tech-level-1-logo', '', 'inherit', 'closed', 'closed', '', 'certified-reseller-tech-level-1-logo', '', '', '2018-08-28 17:15:22', '2018-08-28 17:15:22', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/08/certified-reseller-tech-level-1-logo.png', 0, 'attachment', 'image/png', 0),
(5394, 33, '2018-09-05 11:52:17', '2018-09-05 11:52:17', '<img class="aligncenter wp-image-5499 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/09/foldr-4-10-hero-1024x385.png" alt="Foldr 4.10" width="660" height="248" />\r\n<h1 style="color: #062e44; line-height: 1.5em; text-align: left;">Foldr 4.10 is here...</h1>\r\n<h2 style="color: #6fb610; line-height: 1.5em; text-align: left;">...and is bringing some great new features with it! Let’s have a look at what’s been happening at Foldr!</h2>\r\n<h4 style="text-align: left; line-height: 1.5em;">The team at Foldr have been listening to your feedback and suggestions, bringing in integrations for the learning management system Canvas, as well as better integration with Office 365 and improved search indexing.</h4>\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h4></h4>\r\n\r\n<hr />\r\n\r\n[widgetkit id="113"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n<hr />\r\n\r\n<strong> </strong>\r\n<h3 style="text-align: left;">Simplified sharing</h3>\r\nThere are sharing features in Foldr (that’s no surprise!) which have been there a while. Foldr 4.10 brings a simplified user experience, with three distinct dialogues, these are:\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">Direct sharing</h4>\r\nDirect sharing gives you all of the tools you need to freely collaborate with your students or colleagues.\r\n\r\n[widgetkit id="108"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">Public sharing</h3>\r\nThese features are great for when you need to share something with people outside of your organisation. You might use them to share important documents with parents or to ensure your clients sign relevant paperwork.\r\n\r\n[widgetkit id="109"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">Inbox sharing</h4>\r\nAssign an email address to a folder and receive and sort attachments automatically. Foldr Inbox turns your storage into a smart mail-receiving machine!\r\n\r\n&nbsp;\r\n\r\nSharing has always been a core feature of <a href="https://staging.selectec.com/products/foldr/">Foldr</a> and with 4.10 we''re making these powerful features even easier to use. If you have any questions about sharing in Foldr or would like to see it in action then please don''t hesitate to get in touch.\r\n\r\n&nbsp;\r\n\r\n<strong> </strong>\r\n\r\n<hr />\r\n\r\n<strong> </strong>\r\n<h3 style="text-align: left;">Improved Office 365 File handling</h3>\r\nYou’ll now be able to upload files of up to 16GB through Foldr. Plus, you’re now able to download files directly from Microsoft’s servers, bypassing Foldr to save you bandwidth\r\n\r\n[widgetkit id="110"]\r\n\r\n<strong> </strong>\r\n\r\n<hr />\r\n\r\n<div class="uk-width-medium-1-3 uk-text-center"></div>\r\n[widgetkit id="112"]\r\n\r\n&nbsp;\r\n\r\nYou can also choose what type of indexing suits your organisation. Choosing whether to index by file name or, alternatively, you can decide which file types you would like to index files to search for content within files.\r\n\r\nRead Foldr''s release notes <a href="https://kb.foldr.io/foldr-support/foldr-server-4/">here</a>.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left; line-height: 1.5em;"><strong>Foldr Server 4.10 is available now!</strong> If you have any questions regarding the latest version of Foldr, please reach out to your account manager or email <a href="mailto:support@selectec.com">support@selectec.com</a> where one of our technical team will pick it up.</h4>\r\n&nbsp;\r\n<h6 style="text-align: left;"><sup>*The speed in which files can be indexed is limited by the speed of your network.</sup></h6>', 'What''s new to Foldr 4.10?', '', 'publish', 'closed', 'closed', '', 'whats-new-to-foldr-4-10', '', '', '2018-09-05 12:17:58', '2018-09-05 12:17:58', '', 0, 'http://staging.selectec.com/?p=5394', 67, 'post', '', 0),
(5396, 37, '2018-09-19 15:12:17', '2018-09-19 15:12:17', '<h2 style="color: #6fb610; line-height: 1.5em;">Deltek Union Square PaperCut integration</h2>\n<h4><img class="aligncenter wp-image-9587 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/09/deltek-logo.png" alt="" width="195" height="56" /></h4>\n<h4></h4>\n<h4></h4>\n<h4 style="text-align: left; line-height: 1.5em;">We were recently tasked with an integration for Deltek''s Union Square that worked with PaperCut. The integration aims to take your projects and codes out of Union Square and add them into PaperCut as Shared Accounts. The integration also required the billing data to be taken out of PaperCut and imported into Union Square to make billing runs easier.</h4>\n<p style="text-align: left; line-height: 1.5em;">So, after drinking a lot of coffee and playing a lot of <a href="https://en.wikipedia.org/wiki/Diablo_III" rel="noopener">Diablo 3</a>, our integrations team have finished the Deltek Union Square PaperCut integration requested by our friends at <a href="https://www.abbeybusinessgroup.com/" rel="noopener">Abbey Business Group</a>.</p>\n<a href="https://www.deltek.com/en-gb" rel="noopener">Deltek</a> is an award-winning global provider of enterprise software and information solutions for project-based businesses. They deliver software and information solutions that enable superior project intelligence, management and collaboration levels. Their industry-focused expertise makes your projects successful and helps you achieve performance that maximises productivity and revenue.\n\nThey are the global ERP market leader in the Architecture, Engineering, and Construction industry, working with over 12,000 AEC firms worldwide. Deltek powers the complete project lifecycle for AEC firms of all sizes through cutting-edge business development, project and resource management and financial management solutions. Deltek understands the needs of AEC firms around the globe. Together, we will enable AEC firms to store, organize and leverage a complete set of information around each project – ensuring that project teams can collaborate effectively as they successfully manage projects for clients.\n<h4 style="text-align: left; line-height: 1.5em;">If you require an <a href="https://staging.selectec.com/select/integration/">integration</a> for PaperCut, get in touch with the support team, who can provide integrations for almost anything (they''ve yet to find something they can''t make an integration for)!</h4>\n<h3 style="text-align: center;"><a href="https://staging.selectec.com/contact/">Contact Us</a> | <span class="col-orange">+</span>44 (0)1256 246970</h3>\n<strong>More on third-party integrations:</strong>\n\nPaperCut integration for <a href="https://staging.selectec.com/peppermint-technology-papercut-integration/">Peppermint Technology</a>\n\nPaperCut integration for <a href="https://staging.selectec.com/indigo-financial-centre-papercut-integration">Indigo</a>', 'Deltek Union Square PaperCut Integration', '', 'publish', 'closed', 'closed', '', 'deltek-union-square-papercut-integration', '', '', '2022-07-13 15:53:20', '2022-07-13 15:53:20', '', 0, 'http://staging.selectec.com/?p=5396', 66, 'post', '', 0),
(5397, 8, '2018-08-29 10:47:16', '2018-08-29 10:47:16', '', 'Deltek-Integration', '', 'inherit', 'closed', 'closed', '', 'deltek-integration', '', '', '2018-09-18 15:44:34', '2018-09-18 15:44:34', '', 5396, 'http://staging.selectec.com/wp-content/uploads/2018/08/Deltek-Integration.png', 0, 'attachment', 'image/png', 0),
(5398, 8, '2018-08-29 10:47:23', '2018-08-29 10:47:23', '', 'indigowithBG-integration', '', 'inherit', 'closed', 'closed', '', 'indigowithbg-integration', '', '', '2018-09-19 08:35:37', '2018-09-19 08:35:37', '', 5396, 'http://staging.selectec.com/wp-content/uploads/2018/08/indigowithBG-integration.png', 0, 'attachment', 'image/png', 0),
(5399, 8, '2018-08-29 10:47:27', '2018-08-29 10:47:27', '', 'peppermint-integration', '', 'inherit', 'closed', 'closed', '', 'peppermint-integration', '', '', '2018-08-29 12:40:27', '2018-08-29 12:40:27', '', 5396, 'http://staging.selectec.com/wp-content/uploads/2018/08/peppermint-integration.png', 0, 'attachment', 'image/png', 0),
(5401, 37, '2018-09-19 15:12:12', '2018-09-19 15:12:12', '<h2 style="color: #6fb610; line-height: 1.5em; text-align: center;">Indigo Financial Centre PaperCut integrations</h2>\n<h4><img class="aligncenter wp-image-9583 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/09/indigo-logo-1.png" alt="" width="460" height="120" /></h4>\n<h4 style="line-height: 1.5em; text-align: left;">The development team here at Selectec were recently tasked with building an Indigo Financial Centre PaperCut integration. As always, the team was happy to take on a new challenge.</h4>\n<p style="line-height: 1.5em; text-align: left;">So, the dev team consumed a LOT of caffeine and pizza and produced a PaperCut integration for Indigo Financial Centre, which was requested by our friends at <a href="https://www.toshibatec.co.uk/" rel="noopener">Toshiba</a>.</p>\nIndigo allows UK law firms to manage their accounts and back-office functions. Toshiba needed a way for PaperCut to communicate the costs associated with different Cases, and feed that data back to Indigo in a similar way to our solution for <a href="https://staging.selectec.com/peppermint-technology-papercut-integration/" rel="noopener">Peppermint technology</a>.\n\nToshiba required PaperCut to take Clients and Matters out of Indigo Financial Centre and add them into PaperCut as Shared Accounts. This enabled users to be correctly charged for the prints and copies they are making. Also, because we like to be thorough, this (like our other integrations) will work on Windows, Mac, or Linux servers.\n<h3 style="text-align: left;">About Indigo Financial Centre</h3>\nThe <a href="http://www.indigofinancialcentre.co.uk/" rel="noopener">Indigo</a> team can boast the longest pedigree in developing systems for the legal profession, going back to 1980. They have been the best-kept secret in Legal IT. They have been providing solutions for Law Firms for over 20 years under their current structure and 35+ years since they first began developing software for lawyers.\n<h4 style="line-height: 1.5em;">If you require an Indigo Financial Centre PaperCut <a href="https://staging.selectec.com/select/integration/">integration</a>, get in touch with the support team, who can provide integrations for almost anything (they''ve yet to find something they can''t make an integration for)!</h4>\n<h3 style="text-align: center;"><a href="https://staging.selectec.com/contact/">Contact Us</a> | <span class="col-orange">+</span>44 (0)1256 246970</h3>\n<strong>More on third-party integrations:</strong>\n\nPaperCut integration for <a href="https://staging.selectec.com/peppermint-technology-papercut-integration/">Peppermint Technology</a>\n\nPaperCut integration for <a href="https://staging.selectec.com/deltek-union-square-papercut-integration">Deltek</a>', 'Indigo Financial Centre PaperCut Integration', '', 'publish', 'closed', 'closed', '', 'indigo-financial-centre-papercut-integration', '', '', '2022-07-13 15:44:03', '2022-07-13 15:44:03', '', 0, 'http://staging.selectec.com/?p=5401', 65, 'post', '', 0);
INSERT INTO `jb_posts` VALUES
(5405, 37, '2018-09-05 10:46:56', '2018-09-05 10:46:56', '<h2 style="color: #6fb610; line-height: 1.5em; text-align: center;">Peppermint technology PaperCut integrations</h2>\n<img class="aligncenter wp-image-9585 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/09/PeppermintLogo_Colour_HiRes_png-e1657727134796.png" alt="" width="500" height="161" />\n<h4 style="line-height: 1.5em; text-align: left;">Selectec were approached by our friends from <a href="http://www.sharp-sbs.com/" rel="noopener">Sharp Business Systems</a> about creating an integration that allowed Peppermint Technology to work with PaperCut to send files to PaperCut and accurately charge for printing costs.</h4>\nFor this Peppermint integration, Sharp wanted a way for their law firm clients to send files from Peppermint to PaperCut for printing, and to charge their clients for the paperwork being printed for their case.\n\nLoving a challenge, the Dev team (yet to find something they can''t work with) got to work! So, the team stocked up on coffee and headed to their cave... re-emerging three days later with a Peppermint integration for PaperCut for use on Linux, Windows or Mac servers.\n\nWhat the development team came up with for this particular integration was a way to take Clients and Matters out of Peppermint and add them into PaperCut as Shared Accounts. This enables law firms to correctly charge for the prints and copies they are making. The integration also sends billing data from PaperCut to be imported to Peppermint, making billing easier. This allows law firms to correctly charge clients for the prints being made, saving admin time and streamlining their processes.\n<h3 style="text-align: left;">About Peppermint Technology</h3>\n<a href="https://www.pepperminttechnology.co.uk" rel="noopener">Peppermint Technology</a> provides legal firms with secure, cost-effective cloud solutions to provide their clients with excellent customer service. Peppermint Technology has received numerous awards and considerable industry recognition from the business, legal and technology worlds for its business achievements and innovative legal software. Based in the UK, Peppermint now supports 40 mid-sized and large law firms on the Peppermint Cloud – optimally designed with Microsoft to meet best practice standards for service delivery.\n<h4></h4>\n<h4 style="text-align: left; line-height: 1.5em;">If you would like an <a href="https://staging.selectec.com/select/integration/" rel="noopener">integration</a> for PaperCut and Peppermint Technology, get in touch with the development team <a href="mailto:support@selectec.com">support@selectec.com</a> or contact your account manager to see how we could help you!</h4>\n<h3 style="text-align: center;"><a href="https://staging.selectec.com/contact/">Contact Us</a> | <span class="col-orange">+</span>44 (0)1256 246970</h3>\n<strong>More on third-party integrations:</strong>\n\nPaperCut integration for <a href="https://staging.selectec.com/indigo-financial-centre-papercut-integration">Indigo</a>\n\nPaperCut integration for <a href="https://staging.selectec.com/deltek-union-square-papercut-integration">Deltek</a>', 'Peppermint Technology PaperCut Integration', '', 'publish', 'closed', 'closed', '', 'peppermint-technology-papercut-integration', '', '', '2022-07-13 15:46:18', '2022-07-13 15:46:18', '', 0, 'http://staging.selectec.com/?p=5405', 62, 'post', '', 0),
(5425, 33, '2018-08-29 21:10:59', '2018-08-29 21:10:59', '', 'foldr-4-10-hero', '', 'inherit', 'closed', 'closed', '', 'foldr-4-10-hero', '', '', '2018-08-29 21:10:59', '2018-08-29 21:10:59', '', 5394, 'http://staging.selectec.com/wp-content/uploads/2018/08/foldr-4-10-hero.jpg', 0, 'attachment', 'image/jpeg', 0),
(5430, 33, '2018-08-29 21:17:11', '2018-08-29 21:17:11', '', 'foldr-fast-indexing', '', 'inherit', 'closed', 'closed', '', 'foldr-fast-indexing', '', '', '2018-08-29 21:17:11', '2018-08-29 21:17:11', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/08/foldr-fast-indexing.jpg', 0, 'attachment', 'image/jpeg', 0),
(5453, 8, '2018-08-30 11:48:03', '2018-08-30 11:48:03', '', 'Lee', '', 'inherit', 'closed', 'closed', '', 'fo818448cdc08-transparant-bg', '', '', '2023-08-30 12:13:15', '2023-08-30 11:13:15', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/08/FO818448CDC08-Transparant-bg.png', 0, 'attachment', 'image/png', 0),
(5454, 8, '2018-08-30 11:58:30', '2018-08-30 11:58:30', '', 'FO818448CDC08 white bg', '', 'inherit', 'closed', 'closed', '', 'fo818448cdc08-white-bg', '', '', '2018-08-30 11:58:30', '2018-08-30 11:58:30', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/08/FO818448CDC08-white-bg.jpg', 0, 'attachment', 'image/jpeg', 0),
(5455, 8, '2018-08-30 12:32:32', '2018-08-30 12:32:32', '<strong>As Business Development Manager Lee loves nothing better than enhancing relationships with our clients to benefit their every need. If he can have his “80’s / 90’s Epic Songs” Spotify playlist on at the same time then everyone wins.</strong>\r\n\r\nLee joined Selectec in 2018 and his previous sales and print industry experience bring a welcome mix to our forward-thinking team.\r\nWith his Mediterranean tan and boyish charm (his words, not ours...) Lee can quite often be found cracking jokes and quickly becomes a crowd pleaser, especially if a cold beer is in hand!\r\nHis positive, tenacious character certainly helps lift the dreariest of days and set up the ‘can do’ approach we all know and love.\r\n\r\nNeed a holiday destination or sunglasses recommendation? Lee is your man...When asked what his immediate work strategy was he replied - WORLD DOMINATION AWAITS! *fade to dramatic music*\r\n\r\n&nbsp;', 'Lee', '', 'publish', 'closed', 'closed', '', 'lee', '', '', '2018-10-24 08:50:13', '2018-10-24 08:50:13', '', 0, 'http://staging.selectec.com/?post_type=team&#038;p=5455', 10, 'team', '', 0),
(5456, 33, '2018-09-03 08:50:57', '2018-09-03 08:50:57', '', 'foldr-canvas-integration', '', 'inherit', 'closed', 'closed', '', 'foldr-canvas-integration', '', '', '2018-09-03 08:50:57', '2018-09-03 08:50:57', '', 5394, 'http://staging.selectec.com/wp-content/uploads/2018/09/foldr-canvas-integration.png', 0, 'attachment', 'image/png', 0),
(5470, 33, '2018-09-04 11:04:07', '2018-09-04 11:04:07', '', 'papercut-training-certification-icon@3x', '', 'inherit', 'closed', 'closed', '', 'papercut-training-certification-icon3x', '', '', '2018-09-04 11:04:07', '2018-09-04 11:04:07', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/09/papercut-training-certification-icon@3x.png', 0, 'attachment', 'image/png', 0),
(5474, 33, '2018-09-04 11:18:54', '2018-09-04 11:18:54', '', 'wpapercut-training-trophy@2x', '', 'inherit', 'closed', 'closed', '', 'wpapercut-training-trophy2x', '', '', '2018-09-04 11:20:36', '2018-09-04 11:20:36', '', 0, 'http://staging.selectec.com/wp-content/uploads/2018/09/wpapercut-training-trophy@2x.png', 0, 'attachment', 'image/png', 0),
(5499, 33, '2018-09-05 11:41:18', '2018-09-05 11:41:18', '', 'foldr-4-10-hero', '', 'inherit', 'closed', 'closed', '', 'foldr-4-10-hero-2', '', '', '2018-09-05 11:41:18', '2018-09-05 11:41:18', '', 5394, 'http://staging.selectec.com/wp-content/uploads/2018/09/foldr-4-10-hero.png', 0, 'attachment', 'image/png', 0),
(5509, 33, '2018-09-05 12:17:11', '2018-09-05 12:17:11', '<img class="aligncenter wp-image-5499 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/09/foldr-4-10-hero-1024x385.png" alt="Foldr 4.10" width="660" height="248" />\n<h1 style="color: #062e44; line-height: 1.5em; text-align: left;">Foldr 4.10 is here...</h1>\n<h2 style="color: #6fb610; line-height: 1.5em; text-align: left;">...and is bringing some great new features with it! Let’s have a look at what’s been happening at Foldr!</h2>\n<h4 style="text-align: left; line-height: 1.5em;">The team at Foldr have been listening to your feedback and suggestions, bringing in integrations for the learning management system Canvas, as well as better integration with Office 365 and improved search indexing.</h4>\n&nbsp;\n\n&nbsp;\n<h4></h4>\n\n<hr />\n\n[widgetkit id="113"]\n\n&nbsp;\n\n&nbsp;\n\n<hr />\n\n<strong> </strong>\n<h3 style="text-align: left;">Simplified sharing</h3>\nThere are sharing features in Foldr (that’s no surprise!) which have been there a while. Foldr 4.10 brings a simplified user experience, with three distinct dialogues, these are:\n\n&nbsp;\n<h4 style="text-align: left;">Direct sharing</h4>\nDirect sharing gives you all of the tools you need to freely collaborate with your students or colleagues.\n\n[widgetkit id="108"]\n\n&nbsp;\n\n&nbsp;\n<h3 style="text-align: left;">Public sharing</h3>\nThese features are great for when you need to share something with people outside of your organisation. You might use them to share important documents with parents or to ensure your clients sign relevant paperwork.\n\n[widgetkit id="109"]\n\n&nbsp;\n\n&nbsp;\n<h4 style="text-align: left;">Inbox sharing</h4>\nAssign an email address to a folder and receive and sort attachments automatically. Foldr Inbox turns your storage into a smart mail-receiving machine!\n\n&nbsp;\n\nSharing has always been a core feature of <a href="https://staging.selectec.com/products/foldr/">Foldr</a> and with 4.10 we''re making these powerful features even easier to use. If you have any questions about sharing in Foldr or would like to see it in action then please don''t hesitate to get in touch.\n\n&nbsp;\n\n<strong> </strong>\n\n<hr />\n\n<strong> </strong>\n<h3 style="text-align: left;">Improved Office 365 File handling</h3>\nYou’ll now be able to upload files of up to 16GB through Foldr. Plus, you’re now able to download files directly from Microsoft’s servers, bypassing Foldr to save you bandwidth\n\n[widgetkit id="110"]\n\n<strong> </strong>\n\n<hr />\n\n<div class="uk-width-medium-1-3 uk-text-center"></div>\n[widgetkit id="112"]\n\n&nbsp;\n\nYou can also choose what type of indexing suits your organisation. Choosing whether to index by file name or, alternatively, you can decide which file types you would like to index files to search for content within files.\n\nRead Foldr''s release notes, you can do so here.\n\n&nbsp;\n<h4 style="text-align: left; line-height: 1.5em;"><strong>Foldr Server 4.10 is available now!</strong> If you have any questions regarding the latest version of Foldr, please reach out to your account manager or email <a href="mailto:support@selectec.com">support@selectec.com</a> where one of our technical team will pick it up.</h4>\n&nbsp;\n<h6 style="text-align: left;"><sup>*The speed in which files can be indexed is limited by the speed of your network.</sup></h6>', 'What''s new to Foldr 4.10?', '', 'inherit', 'closed', 'closed', '', '5394-autosave-v1', '', '', '2018-09-05 12:17:11', '2018-09-05 12:17:11', '', 5394, 'http://staging.selectec.com/5394-autosave-v1/', 0, 'revision', '', 0),
(5510, 33, '2018-09-05 12:10:56', '2018-09-05 12:10:56', '<img class="aligncenter wp-image-5499 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/09/foldr-4-10-hero-1024x385.png" alt="Foldr 4.10" width="660" height="248" />\r\n<h1 style="color: #062e44; line-height: 1.5em; text-align: left;">Foldr 4.10 is here...</h1>\r\n<h2 style="color: #6fb610; line-height: 1.5em; text-align: left;">...and is bringing some great new features with it! Let’s have a look at what’s been happening at Foldr!</h2>\r\n<h4 style="text-align: left; line-height: 1.5em;">The team at Foldr have been listening to your feedback and suggestions, bringing in integrations for the learning management system Canvas, as well as better integration with Office 365 and improved search indexing.</h4>\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h4></h4>\r\n\r\n<hr />\r\n\r\n[widgetkit id="113"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n<hr />\r\n\r\n<strong> </strong>\r\n<h3 style="text-align: left;">Simplified sharing</h3>\r\nThere are sharing features in Foldr (that’s no surprise!) which have been there a while. Foldr 4.10 brings a simplified user experience, with three distinct dialogues, these are:\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">Direct sharing</h4>\r\nDirect sharing gives you all of the tools you need to freely collaborate with your students or colleagues.\r\n\r\n[widgetkit id="108"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">Public sharing</h3>\r\nThese features are great for when you need to share something with people outside of your organisation. You might use them to share important documents with parents or to ensure your clients sign relevant paperwork.\r\n\r\n[widgetkit id="109"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">Inbox sharing</h4>\r\nAssign an email address to a folder and receive and sort attachments automatically. Foldr Inbox turns your storage into a smart mail-receiving machine!\r\n\r\n&nbsp;\r\n\r\nSharing has always been a core feature of <a href="https://staging.selectec.com/products/foldr/">Foldr</a> and with 4.10 we''re making these powerful features even easier to use. If you have any questions about sharing in Foldr or would like to see it in action then please don''t hesitate to get in touch.\r\n\r\n&nbsp;\r\n\r\n<strong> </strong>\r\n\r\n<hr />\r\n\r\n<strong> </strong>\r\n<h3 style="text-align: left;">Improved Office 365 File handling</h3>\r\nYou’ll now be able to upload files of up to 16GB through Foldr. Plus, you’re now able to download files directly from Microsoft’s servers, bypassing Foldr to save you bandwidth\r\n\r\n[widgetkit id="110"]\r\n\r\n<strong> </strong>\r\n\r\n<hr />\r\n\r\n<div class="uk-width-medium-1-3 uk-text-center"></div>\r\n[widgetkit id="112"]\r\n\r\n&nbsp;\r\n\r\nYou can also choose what type of indexing suits your organisation. Choosing whether to index by file name or, alternatively, you can decide which file types you would like to index files to search for content within files.\r\n\r\nIf you''d like to read Foldr''s full release notes, you can do so here.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left; line-height: 1.5em;"><strong>Foldr Server 4.10 is available now!</strong> If you have any questions regarding the latest version of Foldr, please reach out to your account manager or email <a href="mailto:support@selectec.com">support@selectec.com</a> where one of our technical team will pick it up.</h4>\r\n&nbsp;\r\n<h6 style="text-align: left;"><sup>*The speed in which files can be indexed is limited by the speed of your network.</sup></h6>', 'What''s new to Foldr 4.10?', '', 'inherit', 'closed', 'closed', '', '5394-revision-v1', '', '', '2018-09-05 12:10:56', '2018-09-05 12:10:56', '', 5394, 'http://staging.selectec.com/5394-revision-v1/', 0, 'revision', '', 0),
(5511, 33, '2018-09-05 12:17:22', '2018-09-05 12:17:22', '<img class="aligncenter wp-image-5499 size-large" src="https://staging.selectec.com/wp-content/uploads/2018/09/foldr-4-10-hero-1024x385.png" alt="Foldr 4.10" width="660" height="248" />\r\n<h1 style="color: #062e44; line-height: 1.5em; text-align: left;">Foldr 4.10 is here...</h1>\r\n<h2 style="color: #6fb610; line-height: 1.5em; text-align: left;">...and is bringing some great new features with it! Let’s have a look at what’s been happening at Foldr!</h2>\r\n<h4 style="text-align: left; line-height: 1.5em;">The team at Foldr have been listening to your feedback and suggestions, bringing in integrations for the learning management system Canvas, as well as better integration with Office 365 and improved search indexing.</h4>\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h4></h4>\r\n\r\n<hr />\r\n\r\n[widgetkit id="113"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n<hr />\r\n\r\n<strong> </strong>\r\n<h3 style="text-align: left;">Simplified sharing</h3>\r\nThere are sharing features in Foldr (that’s no surprise!) which have been there a while. Foldr 4.10 brings a simplified user experience, with three distinct dialogues, these are:\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">Direct sharing</h4>\r\nDirect sharing gives you all of the tools you need to freely collaborate with your students or colleagues.\r\n\r\n[widgetkit id="108"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h3 style="text-align: left;">Public sharing</h3>\r\nThese features are great for when you need to share something with people outside of your organisation. You might use them to share important documents with parents or to ensure your clients sign relevant paperwork.\r\n\r\n[widgetkit id="109"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">Inbox sharing</h4>\r\nAssign an email address to a folder and receive and sort attachments automatically. Foldr Inbox turns your storage into a smart mail-receiving machine!\r\n\r\n&nbsp;\r\n\r\nSharing has always been a core feature of <a href="https://staging.selectec.com/products/foldr/">Foldr</a> and with 4.10 we''re making these powerful features even easier to use. If you have any questions about sharing in Foldr or would like to see it in action then please don''t hesitate to get in touch.\r\n\r\n&nbsp;\r\n\r\n<strong> </strong>\r\n\r\n<hr />\r\n\r\n<strong> </strong>\r\n<h3 style="text-align: left;">Improved Office 365 File handling</h3>\r\nYou’ll now be able to upload files of up to 16GB through Foldr. Plus, you’re now able to download files directly from Microsoft’s servers, bypassing Foldr to save you bandwidth\r\n\r\n[widgetkit id="110"]\r\n\r\n<strong> </strong>\r\n\r\n<hr />\r\n\r\n<div class="uk-width-medium-1-3 uk-text-center"></div>\r\n[widgetkit id="112"]\r\n\r\n&nbsp;\r\n\r\nYou can also choose what type of indexing suits your organisation. Choosing whether to index by file name or, alternatively, you can decide which file types you would like to index files to search for content within files.\r\n\r\nRead Foldr''s release notes <a href="https://kb.foldr.io/foldr-support/foldr-server-4/">here</a>.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left; line-height: 1.5em;"><strong>Foldr Server 4.10 is available now!</strong> If you have any questions regarding the latest version of Foldr, please reach out to your account manager or email <a href="mailto:support@selectec.com">support@selectec.com</a> where one of our technical team will pick it up.</h4>\r\n&nbsp;\r\n<h6 style="text-align: left;"><sup>*The speed in which files can be indexed is limited by the speed of your network.</sup></h6>', 'What''s new to Foldr 4.10?', '', 'inherit', 'closed', 'closed', '', '5394-revision-v1', '', '', '2018-09-05 12:17:22', '2018-09-05 12:17:22', '', 5394, 'http://staging.selectec.com/5394-revision-v1/', 0, 'revision', '', 0),
(5546, 33, '2018-09-05 16:44:04', '2018-09-05 16:44:04', '<h2>The PaperCut script request...</h2>\r\n<h4>Recently, we were asked for a PaperCut script that made print jobs sent to a particular printer free of charge during exam time. This is fairly standard practice (at least here, in the UK), exam time means extra user accounts (individual exam accounts) and free printing, oh and stress... lots and lots of stress.</h4>\r\nWe thought a simple way to achieve this would be to apply a 100% discount to jobs submitted to the queue based on a date range and give the user a little note to let them know how much they''d not been charged. As always, we put on our thinking caps, grabbed some <a href="http://amzn.eu/8iIkADp" rel="noopener">roast ox crisps</a> and came up with the following script.\r\n<h2>The solution...</h2>\r\nTo begin with, we need to declare our variables and work out what our date range is for the Exams.\r\n<pre class="">var day = inputs.job.date.getDate();\r\nvar month = inputs.job.date.getMonth();\r\n\r\nif ((day &gt;= 19 &amp;&amp; month == 5) || (day &lt;= 23 &amp;&amp; month == 5)) {\r\n</pre>\r\nSo in the above example, we will be looking for any jobs submitted between the 19th and 23rd of June, (Yes June is 5, we start counting with January = 0, remember developers invented this system and they work in mysterious ways).\r\n\r\nThen we must declare the cost and saving variables.\r\n<pre class="">var newCost = inputs.job.cost * 0.00;\r\nvar saving = inputs.job.cost - newCost;\r\n</pre>\r\nOnce we have done this, we need to add the actions to set the new job cost and define the message we will send to the user.\r\n<pre class="">actions.job.setCost(newCost);\r\nactions.job.addComment("100% Exam time discount applied.");\r\n</pre>\r\nFinally, we''d like to send the message to the user via the PaperCut client tool.\r\n<pre class="">actions.client.sendMessage("You saved "\r\n  + inputs.utils.formatCost(saving)\r\n  + " printing your exam related job.");\r\n</pre>\r\n<h4>The full script is below, feel free to tweak as needed. That, as they say, is a wrap, and as always if you need any further help with the above, or indeed any other scripts you may be working on then please, do <a href="https://staging.selectec.com/contact/">drop us a line</a>.</h4>\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n<pre class="">function printJobHook(inputs, actions) {\r\n\r\n  if (!inputs.job.isAnalysisComplete) {\r\n    return;\r\n  }\r\n\r\n  var day = inputs.job.date.getDate();\r\n  var month = inputs.job.date.getMonth();\r\n\r\n  if ((day &gt;= 19 &amp;&amp; month == 5) || (day &lt;= 23 &amp;&amp; month == 5)) {\r\n\r\n    var newCost = inputs.job.cost * 0.00;\r\n    var saving = inputs.job.cost - newCost;\r\n    actions.job.setCost(newCost);\r\n    actions.job.addComment("100% Exam time discount applied.");\r\n\r\n    actions.client.sendMessage("You saved "\r\n      + inputs.utils.formatCost(saving)\r\n      + " printing your exam related job.");\r\n  }\r\n}\r\n</pre>\r\n<img class="aligncenter" title="PaperCut script" src="https://i.imgflip.com/2cayrx.jpg" alt="PaperCut script" width="510" height="382" />', 'Free Exam Time Printing PaperCut Script', '', 'inherit', 'closed', 'closed', '', '4837-revision-v1', '', '', '2018-09-05 16:44:04', '2018-09-05 16:44:04', '', 4837, 'http://staging.selectec.com/4837-revision-v1/', 0, 'revision', '', 0),
(5547, 33, '2018-09-05 17:02:29', '2018-09-05 17:02:29', '<h2 style="text-align: left; line-height: 1.5em;">Foldr has released Foldr v4!</h2>\r\n<h4 style="text-align: left; line-height: 1.5em;">The talented <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 updates.</h4>\r\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n\r\n[widgetkit id="88" name="blog - Foldr v4 Updates for march"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;', 'Foldr V4 Updates for March', '', 'inherit', 'closed', 'closed', '', '4608-autosave-v1', '', '', '2018-09-05 17:02:29', '2018-09-05 17:02:29', '', 4608, 'http://staging.selectec.com/4608-autosave-v1/', 0, 'revision', '', 0),
(5549, 33, '2018-09-05 17:01:53', '2018-09-05 17:01:53', '<h4 style="text-align: left; line-height: 1.5em;">Foldr has released Foldr v4!</h4>\r\n<h4 style="text-align: left; line-height: 1.5em;">The talented <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 updates.</h4>\r\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n\r\n[widgetkit id="88" name="blog - Foldr v4 Updates for march"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;', 'Foldr V4 Updates for March', '', 'inherit', 'closed', 'closed', '', '4608-revision-v1', '', '', '2018-09-05 17:01:53', '2018-09-05 17:01:53', '', 4608, 'http://staging.selectec.com/4608-revision-v1/', 0, 'revision', '', 0),
(5550, 33, '2018-09-05 17:02:38', '2018-09-05 17:02:38', '<h2 style="text-align: left; line-height: 1.5em;">Foldr has released Foldr v4!</h2>\r\n<h4 style="text-align: left; line-height: 1.5em;">The talented <a href="https://staging.selectec.com/products/foldr/">Foldr</a> development <a href="https://twitter.com/FoldrHQ" target="_blank" rel="noopener">team</a> has been busy pushing out the next round of improvements to their application with some new Foldr v4 updates.</h4>\r\nWe’re excited about these upgrades and can’t wait to start talking to our partners about them. We welcome your feedback, so if you have any questions or suggestions get in touch with us.\r\n\r\n[widgetkit id="88" name="blog - Foldr v4 Updates for march"]\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n&nbsp;', 'Foldr V4 Updates for March', '', 'inherit', 'closed', 'closed', '', '4608-revision-v1', '', '', '2018-09-05 17:02:38', '2018-09-05 17:02:38', '', 4608, 'http://staging.selectec.com/4608-revision-v1/', 0, 'revision', '', 0),
(5551, 33, '2018-09-05 17:23:35', '2018-09-05 17:23:35', '<h2>We are pleased to announce the creation of IDEA</h2>\nFrom marks scratched on stone tablets to ink on papyrus and parchment, to laser and inkjet printing on paper, the <em>document</em> is always evolving. Currently, with the transition from print to digital media, this evolution is faster than ever. Consequently, when a group of independent but like-minded companies with first-rate knowledge of print control, document capture, storage and management had the idea of creating an international solution and support network, we decided to simply call it the <strong>I</strong>nternational <strong>D</strong>ocument <strong>E</strong>volution <strong>A</strong>lliance or <strong>IDEA</strong>.\n\nThe Alliance operates a channel-only strategy that means we focus on working solely with distributors and resellers and do not compete with them. Our role is to help our channel partners provide the optimum solution for their customers along with a range of complementary professional services (training, pre-sales and technical support, integration and customisation services). The Alliance bases its operating principles on this simple statement: “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”\n\nBy openly sharing knowledge throughout the Alliance, IDEA intends to increase the positive impact our companies already have in our individual countries and regions on an international basis. Individually we are good. Together we are better!\n\n&nbsp;\n<h4 style="text-align: left; line-height: 1.5em;">We pride ourselves on helping our channel partners to find the optimum print, MPS and MDS solutions for their customers.</h4>\n<p align="justify">All members have an in-depth knowledge of their respective local markets and the products sold within those markets and work tirelessly together to ensure comprehensive knowledge transfer throughout the Alliance. The IDEA network intends to increase the positive impact we already have in our local markets by offering our partners a way to respond to regional or even global opportunities with a unified offering of solutions and associated professional services.</p>\n<p align="justify"></p>\n<p align="justify"></p>\n\n<h4 style="text-align: left;">Who are the founding members of IDEA?</h4>\nThe founder members of IDEA, who already operate in over 100 countries, are: ACDI (United States); Bluemega (France); BridgeSol (U.A.E); ccTEC (Portugal); Copy Monitoring (Australia); Docme Softlabs (India); Dimatek (Germany); Glocal Value (Italy); Plankomat (South Africa); <a href="https://staging.selectec.com/">Select Technology</a> (UK). The Alliance is commencing operations in March 2018.\n\n&nbsp;\n<div class="well well-lg">\n<h3 style="text-align: center;">Find more information about IDEA, please visit our website  –  <a href="http://www.alliance-idea.com" rel="noopener">www.alliance-idea.com</a></h3>\n</div>', 'We had an IDEA!', '', 'inherit', 'closed', 'closed', '', '4543-autosave-v1', '', '', '2018-09-05 17:23:35', '2018-09-05 17:23:35', '', 4543, 'http://staging.selectec.com/4543-autosave-v1/', 0, 'revision', '', 0),
(5552, 33, '2018-09-05 17:19:42', '2018-09-05 17:19:42', '<strong>We are pleased to announce the creation of IDEA</strong>\r\n\r\nFrom marks scratched on stone tablets to ink on papyrus and parchment, to laser and inkjet printing on paper, the <em>document</em> is always evolving. Currently, with the transition from print to digital media, this evolution is faster than ever. Consequently, when a group of independent but like-minded companies with first-rate knowledge of print control, document capture, storage and management had the idea of creating an international solution and support network, we decided to simply call it the <strong>I</strong>nternational <strong>D</strong>ocument <strong>E</strong>volution <strong>A</strong>lliance or <strong>IDEA</strong>.\r\n\r\nThe Alliance operates a channel-only strategy that means we focus on working solely with distributors and resellers and do not compete with them. Our role is to help our channel partners provide the optimum solution for their customers along with a range of complementary professional services (training, pre-sales and technical support, integration and customisation services). The Alliance bases its operating principles on this simple statement: “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”\r\n\r\nBy openly sharing knowledge throughout the Alliance, IDEA intends to increase the positive impact our companies already have in our individual countries and regions on an international basis. Individually we are good. Together we are better!\r\n<p align="justify">We pride ourselves on helping our channel partners to find the optimum print, MPS and MDS solutions for their customers.</p>\r\n<p align="justify">All members have an in-depth knowledge of their respective local markets and the products sold within those markets and work tirelessly together to ensure comprehensive knowledge transfer throughout the Alliance. The IDEA network intends to increase the positive impact we already have in our local markets by offering our partners a way to respond to regional or even global opportunities with a unified offering of solutions and associated professional services.</p>\r\n\r\n<h4 style="text-align: left;">Who are the founding members of IDEA?</h4>\r\nThe founder members of IDEA, who already operate in over 100 countries, are: ACDI (United States); Bluemega (France); BridgeSol (U.A.E); ccTEC (Portugal); Copy Monitoring (Australia); Docme Softlabs (India); Dimatek (Germany); Glocal Value (Italy); Plankomat (South Africa); <a href="https://staging.selectec.com/">Select Technology</a> (UK). The Alliance is commencing operations in March 2018.\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">If you would like more information about IDEA, please visit our website  –  <a href="http://www.alliance-idea.com" rel="noopener">www.alliance-idea.com</a></h3>\r\n</div>', 'We had an IDEA!', '', 'inherit', 'closed', 'closed', '', '4543-revision-v1', '', '', '2018-09-05 17:19:42', '2018-09-05 17:19:42', '', 4543, 'http://staging.selectec.com/4543-revision-v1/', 0, 'revision', '', 0),
(5553, 33, '2018-09-05 17:23:59', '2018-09-05 17:23:59', '<h2>We are pleased to announce the creation of IDEA</h2>\r\nFrom marks scratched on stone tablets, to ink on papyrus and parchment, to laser and inkjet printing on paper, the <em>document</em> is always evolving. Currently, with the transition from print to digital media, this evolution is faster than ever. Consequently, when a group of independent but like-minded companies with first-rate knowledge of print control, document capture, storage and management had the idea of creating an international solution and support network, we decided to simply call it the <strong>I</strong>nternational <strong>D</strong>ocument <strong>E</strong>volution <strong>A</strong>lliance or <strong>IDEA</strong>.\r\n\r\nThe Alliance operates a channel-only strategy that means we focus on working solely with distributors and resellers and do not compete with them. Our role is to help our channel partners provide the optimum solution for their customers along with a range of complementary professional services (training, pre-sales and technical support, integration and customisation services). The Alliance bases its operating principles on this simple statement: “To give real service you must add something which cannot be bought or measured with money, and that is sincerity and integrity.”\r\n\r\nBy openly sharing knowledge throughout the Alliance, IDEA intends to increase the positive impact our companies already have in our individual countries and regions on an international basis. Individually we are good. Together we are better!\r\n\r\n&nbsp;\r\n<h4 style="text-align: left; line-height: 1.5em;">We pride ourselves on helping our channel partners to find the optimum print, MPS and MDS solutions for their customers.</h4>\r\n<p align="justify">All members have an in-depth knowledge of their respective local markets and the products sold within those markets and work tirelessly together to ensure comprehensive knowledge transfer throughout the Alliance. The IDEA network intends to increase the positive impact we already have in our local markets by offering our partners a way to respond to regional or even global opportunities with a unified offering of solutions and associated professional services.</p>\r\n<p align="justify"></p>\r\n<p align="justify"></p>\r\n\r\n<h4 style="text-align: left;">Who are the founding members of IDEA?</h4>\r\nThe founder members of IDEA, who already operate in over 100 countries, are: ACDI (United States); Bluemega (France); BridgeSol (U.A.E); ccTEC (Portugal); Copy Monitoring (Australia); Docme Softlabs (India); Dimatek (Germany); Glocal Value (Italy); Plankomat (South Africa); <a href="https://staging.selectec.com/">Select Technology</a> (UK). The Alliance is commencing operations in March 2018.\r\n\r\n&nbsp;\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Find more information about IDEA, please visit our website  –  <a href="http://www.alliance-idea.com" rel="noopener">www.alliance-idea.com</a></h3>\r\n</div>', 'We had an IDEA!', '', 'inherit', 'closed', 'closed', '', '4543-revision-v1', '', '', '2018-09-05 17:23:59', '2018-09-05 17:23:59', '', 4543, 'http://staging.selectec.com/4543-revision-v1/', 0, 'revision', '', 0),
(5554, 28, '2018-09-07 12:52:45', '2018-09-07 12:52:45', 'We received a phone call this morning from a long-term reseller, they were onsite updating PaperCut MF to v18 and the customer had asked for some advanced configuration to happen after the upgrade. The customer wanted to have greater control over when held print jobs are deleted if they are not released.\r\n\r\nWhat does that do? Good question...\r\n\r\nWhen print jobs are sent to a secure print queue they are paused until released, after X amount of time they are deleted by PaperCut. PaperCut deletes the jobs for two reasons.\r\n<ol>\r\n 	<li>If you have not released the job in a day or so did you really need it? Probably not, this saves paper.</li>\r\n 	<li>If older jobs were not flushed from the print queue every so often you may find the strain on the server is too much. Some versions of Windows get upset when there are 1000’s of jobs sitting in a single queue ready for release.</li>\r\n</ol>\r\nThe timeout value will be different between organisations, as every environment is different and each customer has their own needs. The default values upon installation of PaperCut are different depending what option you selected during setup, education is set to two hours and commercial defaults to four hours.\r\n\r\nThe timeout is configurable at a global level (impacts all print queues), you can change it as you see fit via the PaperCut Admin UI by going to:\r\n\r\n<em>Options → General → Hold/Release Queues → Delete held jobs if not released after.</em>\r\n\r\n<img class="alignnone size-full wp-image-4477" src="https://staging.selectec.com/wp-content/uploads/2018/02/delete_jobs_papercut.jpg" alt="" width="891" height="307" />\r\n\r\nNewer installs of PaperCut have the option to set the timeout per print queue (overriding the global value) by importing one of the easy to use <a href="https://www.papercut.com/products/ng/manual/common/topics/script.html" target="_blank" rel="noopener">print script</a> recipes and editing the timeout variable in the script as you see fit.\r\n\r\n<img class="alignnone size-full wp-image-4478" src="https://staging.selectec.com/wp-content/uploads/2018/02/adjust_hold_timeout_script_sample.jpg" alt="" width="564" height="140" />\r\n\r\nGiven that there is a print script option to set the hold/release timeout\r\n<pre class="">actions.job.setHoldReleaseTimeout()</pre>\r\nwe have greater freedom over the timeout value. Back to the customer…\r\n\r\nThey currently have a timeout value of twelve hours, this suits them for the majority of printing they perform. As their print facilities are open seven days a week they needed some special rules put in. They wanted users printing last thing on a Friday able to pick up their documents the following week, the same for Saturday and Sunday, if they sent a print on the weekend it needed to be available Monday. The current twelve hour timeout value would delete any of these jobs before users had a chance to get at them on Monday. The way around this is to be able to set a custom timeout based on the day (and even the time of day). The thinking behind the script is to keep jobs for 4 days for any print jobs sent on a Friday, 3 days for Saturday, 2 for Sunday and so on.\r\n\r\nThe script assumes that Sunday is day 0 (the start of the week) and Saturday day 6 (the end of the week). To help administrators, any jobs sent also have a comment logged against them that explains they had an extended timeout.\r\n\r\nThe script performs these actions from 6pm on Friday until 8am Monday morning.\r\n\r\nFeel free to give the script a go, the important bits to edit are:\r\n<pre class="">actions.job.setHoldReleaseTimeout (2 * _dayMinutes) ;</pre>\r\n- The dayMinutes value is 1440 (number of minutes in a day). in this example, we keep the job for 2 x 1440 minutes.\r\n<pre class="">actions.job.addComment("Job timeout set to 2 days");</pre>\r\n- This is the optional job comment, feel free to remove this line if it is not required.\r\n\r\nTo adjust the time, look for if “(_hour &lt; 8” or “if (_hour &gt; 18”, this is very simple and means &lt; before or after &gt; certain times. You can remove these if you need it to apply all day.\r\n<h2>The Script</h2>\r\n<pre class="">/*\r\n/*\r\n 	 	* Revised hold/release time for job sent out of hours.\r\n 	 	* 6pm Friday - 8 am Monday - extend by X hours.\r\n 	 	*/\r\n 	 	function printJobHook(inputs, actions) {\r\n 	 	 if (!inputs.job.isAnalysisComplete) { return; } \r\n 	 	 var _today = inputs.job.date.getDay();\r\n 	 	 var _hour = inputs.job.date.getHours();\r\n 	 	 var _dayMinutes = 1440; 	 \r\n 	 	 \r\n 	 	 switch (_today) {\r\n 	 	 // Sunday\r\n 	 	 case 0:\r\n 	 	 actions.job.setHoldReleaseTimeout(2 * _dayMinutes);\r\n 	 	 actions.job.addComment("Job timeout set to 2 days");\r\n 	 	 break;\r\n 	 	 // Monday\r\n 	 	 case 1:\r\n 	 	 if (_hour &lt; 8) { actions.job.setHoldReleaseTimeout(1 * _dayMinutes); actions.job.addComment("Job timeout set to 1 day"); } break; // Friday case 5: if (_hour &gt; 18) {\r\n 	 	 actions.job.setHoldReleaseTimeout(4 * _dayMinutes);\r\n 	 	 actions.job.addComment("Job timeout set to 4 days");\r\n 	 	 } \r\n 	 	 break;\r\n 	 	 // Saturday\r\n 	 	 case 6:\r\n 	 	 actions.job.setHoldReleaseTimeout(3 * _dayMinutes);\r\n 	 	 actions.job.addComment("Job timeout set to 3 days");\r\n 	 	 break;\r\n 	 	 }\r\n 	 	 \r\n 	 	}\r\n</pre>\r\n<h2>Anything else?</h2>\r\nWhen picking a timeout value it is well worth considering the following:\r\n<ul>\r\n 	<li>The number of print jobs sent and released each day</li>\r\n 	<li>The number of printers that make up the virtual queue</li>\r\n 	<li>Print server specification (can it cope)</li>\r\n 	<li>Run the Unreleased jobs paper saving report to get a good idea of what is going on</li>\r\n</ul>\r\nThe default values will suit a lot of sites, if you do plan to make changes we recommend doing this slowly over time and then see what impact that has had on resources. Or…follow our support teams mantra of using speed and confidence and set it to as many 9’s as you can fit in the box and cross your fingers.\r\n\r\nIf you have your own requirements for a print script and you don’t have the time or in-house experience to make it then simply contact us.\r\n<div class="well well-lg">\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>', 'Custom Timeout Value For PaperCut', '', 'inherit', 'closed', 'closed', '', '4472-revision-v1', '', '', '2018-09-07 12:52:45', '2018-09-07 12:52:45', '', 4472, 'http://staging.selectec.com/4472-revision-v1/', 0, 'revision', '', 0),
(5558, 33, '2019-01-28 16:47:45', '2019-01-28 16:47:45', '<h2 style="text-align: left;">How do you take control of your files?<img class="alignright wp-image-3840" src="https://staging.selectec.com/wp-content/uploads/2017/09/foldr_featured.png" alt="Foldr v4 Updates" width="328" height="208" /></h2>\nWhile preparing to visit <a href="http://www.ucexpo.co.uk/">UC Expo</a>, I have been thinking about the whole issue of sharing files. It is something we all get involved in from time to time, usually when we have a deadline to meet. Different people will give you different advice. Something we always hear, based on the capabilities of the modern day scanners that we find in most offices, is “Don’t send that via email, it will be too large a file”. But, how do you send your files when they are ''too large'' to send via email?\n\nAdmittedly there are many “Cloud” options where you can upload your file and share it. However, you should bear in mind that the document is then going to a “third party” where you lose control of the data. Where is it going - UK, EU or worldwide? Also, will the intended recipient need to have an account to be granted permissions to access it the other end? All this needs to be considered and typically when you have a deadline to meet! So, how do you ensure that you remain in control of your files? Especially when you need to share them with someone else.\n\nIntroducing <a href="https://staging.selectec.com/products/foldr/">Foldr</a>! Easy to get deployed and configured based on your existing “on-premise” file structure. Gives the ability to work with your files and share them internally and externally while keeping them within your existing infrastructure. All your data remains under your control and you can also manage and edit permissions instantly.\n\n<strong>Find out more on how you can benefit from adding Foldr to your portfolio <a href="https://staging.selectec.com/contact/">get in touch</a> with the team who will be happy to help.\n</strong>\n\n&nbsp;', 'Take control of your files', '', 'inherit', 'closed', 'closed', '', '4610-autosave-v1', '', '', '2019-01-28 16:47:45', '2019-01-28 16:47:45', '', 4610, 'http://staging.selectec.com/4610-autosave-v1/', 0, 'revision', '', 0),
(5559, 33, '2018-09-10 16:30:29', '2018-09-10 16:30:29', '<h2 style="text-align: left;">How do you take control of your files?</h2>\r\nOur main man Mike had some thoughts on the train to <a href="https://twitter.com/selectec/status/997175035784761344">Excel</a>.<img class="alignright wp-image-3840" src="https://staging.selectec.com/wp-content/uploads/2017/09/foldr_featured.png" alt="Foldr v4 Updates" width="328" height="208" />\r\n\r\nWhile preparing to visit <a href="http://www.ucexpo.co.uk/">UC Expo</a>, I have been thinking about the whole issue of sharing files. It is something we all get involved in from time to time, usually when we have a deadline to meet. Different people will give you different advice. Something we always hear, based on the capabilities of the modern day scanners that we find in most offices, is “Don’t send that via email, it will be too large a file”. But, how do you send your files when they are ''too large'' to send via email?\r\n\r\nAdmittedly there are many “Cloud” options where you can upload your file and share it. However, you should bear in mind that the document is then going to a “third party” where you lose control of the data. Where is it going - UK, EU or worldwide? Also, will the intended recipient need to have an account to be granted permissions to access it the other end? All this needs to be considered and typically when you have a deadline to meet! So, how do you ensure that you remain in control of your files? Especially when you need to share them with someone else.\r\n\r\nIntroducing <a href="https://staging.selectec.com/products/foldr/">Foldr</a>! Easy to get deployed and configured based on your existing “on-premise” file structure. Gives the ability to work with your files and share them internally and externally while keeping them within your existing infrastructure. All your data remains under your control and you can also manage and edit permissions instantly.\r\n\r\n<strong>Find out more on how you can benefit from adding Foldr to your portfolio <a href="https://staging.selectec.com/contact/">get in touch</a> with the team who will be happy to help.\r\n</strong>\r\n\r\n&nbsp;', 'Take control of your files', '', 'inherit', 'closed', 'closed', '', '4610-revision-v1', '', '', '2018-09-10 16:30:29', '2018-09-10 16:30:29', '', 4610, 'http://staging.selectec.com/4610-revision-v1/', 0, 'revision', '', 0),
(5561, 33, '2018-09-10 16:43:27', '2018-09-10 16:43:27', '<h2>Creating a custom timeout value for PaperCut</h2>\r\nWe received a phone call this morning from a long-term reseller, they were onsite updating PaperCut MF to v18 and the customer had asked for some advanced configuration to happen after the upgrade. The customer wanted to have greater control over when held print jobs are deleted if they are not released, so we started to look for ways to create a custom timeout value for PaperCut.\r\n\r\nWhat does that do? Good question...\r\n\r\nWhen print jobs are sent to a secure print queue they are paused until released, after X amount of time they are deleted by PaperCut. PaperCut deletes the jobs for two reasons.\r\n<ol>\r\n 	<li>If you have not released the job in a day or so did you really need it? Probably not, this saves paper.</li>\r\n 	<li>If older jobs were not flushed from the print queue every so often you may find the strain on the server is too much. Some versions of Windows get upset when there are 1000’s of jobs sitting in a single queue ready for release.</li>\r\n</ol>\r\nThe timeout value will be different between organisations, as every environment is different and each customer has their own needs. The default values upon installation of PaperCut are different depending what option you selected during setup, education is set to two hours and commercial defaults to four hours.\r\n\r\nThe timeout is configurable at a global level (impacts all print queues), you can change it as you see fit via the PaperCut Admin UI by going to:\r\n\r\n<em>Options → General → Hold/Release Queues → Delete held jobs if not released after.</em>\r\n\r\n<img class="alignnone wp-image-4477 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/02/delete_jobs_papercut.jpg" alt="custom timeout value for PaperCut" width="891" height="307" />\r\n\r\nNewer installs of PaperCut have the option to set the timeout per print queue (overriding the global value) by importing one of the easy to use <a href="https://www.papercut.com/products/ng/manual/common/topics/script.html" target="_blank" rel="noopener">print script</a> recipes and editing the timeout variable in the script as you see fit.\r\n\r\n<img class="alignnone wp-image-4478 size-full" src="https://staging.selectec.com/wp-content/uploads/2018/02/adjust_hold_timeout_script_sample.jpg" alt="custom timeout value for PaperCut" width="564" height="140" />\r\n\r\nGiven that there is a print script option to set the hold/release timeout\r\n<pre class="">actions.job.setHoldReleaseTimeout()</pre>\r\nwe have greater freedom over the timeout value. Back to the customer…\r\n\r\nThey currently have a timeout value of twelve hours, this suits them for the majority of printing they perform. As their print facilities are open seven days a week they needed some special rules put in. They wanted users printing last thing on a Friday able to pick up their documents the following week, the same for Saturday and Sunday, if they sent a print on the weekend it needed to be available Monday. The current twelve hour timeout value would delete any of these jobs before users had a chance to get at them on Monday. The way around this is to be able to set a custom timeout based on the day (and even the time of day). The thinking behind the script is to keep jobs for 4 days for any print jobs sent on a Friday, 3 days for Saturday, 2 for Sunday and so on.\r\n\r\nThe script assumes that Sunday is day 0 (the start of the week) and Saturday day 6 (the end of the week). To help administrators, any jobs sent also have a comment logged against them that explains they had an extended timeout.\r\n\r\nThe script performs these actions from 6pm on Friday until 8am Monday morning.\r\n\r\nFeel free to give the script a go, the important bits to edit are:\r\n<pre class="">actions.job.setHoldReleaseTimeout (2 * _dayMinutes) ;</pre>\r\n- The dayMinutes value is 1440 (number of minutes in a day). in this example, we keep the job for 2 x 1440 minutes.\r\n<pre class="">actions.job.addComment("Job timeout set to 2 days");</pre>\r\n- This is the optional job comment, feel free to remove this line if it is not required.\r\n\r\nTo adjust the time, look for if “(_hour &lt; 8” or “if (_hour &gt; 18”, this is very simple and means &lt; before or after &gt; certain times. You can remove these if you need it to apply all day.\r\n<h2>The Script</h2>\r\n<pre class="">/*\r\n/*\r\n 	 	* Revised hold/release time for job sent out of hours.\r\n 	 	* 6pm Friday - 8 am Monday - extend by X hours.\r\n 	 	*/\r\n 	 	function printJobHook(inputs, actions) {\r\n 	 	 if (!inputs.job.isAnalysisComplete) { return; } \r\n 	 	 var _today = inputs.job.date.getDay();\r\n 	 	 var _hour = inputs.job.date.getHours();\r\n 	 	 var _dayMinutes = 1440; 	 \r\n 	 	 \r\n 	 	 switch (_today) {\r\n 	 	 // Sunday\r\n 	 	 case 0:\r\n 	 	 actions.job.setHoldReleaseTimeout(2 * _dayMinutes);\r\n 	 	 actions.job.addComment("Job timeout set to 2 days");\r\n 	 	 break;\r\n 	 	 // Monday\r\n 	 	 case 1:\r\n 	 	 if (_hour &lt; 8) { actions.job.setHoldReleaseTimeout(1 * _dayMinutes); actions.job.addComment("Job timeout set to 1 day"); } break; // Friday case 5: if (_hour &gt; 18) {\r\n 	 	 actions.job.setHoldReleaseTimeout(4 * _dayMinutes);\r\n 	 	 actions.job.addComment("Job timeout set to 4 days");\r\n 	 	 } \r\n 	 	 break;\r\n 	 	 // Saturday\r\n 	 	 case 6:\r\n 	 	 actions.job.setHoldReleaseTimeout(3 * _dayMinutes);\r\n 	 	 actions.job.addComment("Job timeout set to 3 days");\r\n 	 	 break;\r\n 	 	 }\r\n 	 	 \r\n 	 	}\r\n</pre>\r\n<h2>Anything else?</h2>\r\nWhen picking a timeout value it is well worth considering the following:\r\n<ul>\r\n 	<li>The number of print jobs sent and released each day</li>\r\n 	<li>The number of printers that make up the virtual queue</li>\r\n 	<li>Print server specification (can it cope)</li>\r\n 	<li>Run the Unreleased jobs paper saving report to get a good idea of what is going on</li>\r\n</ul>\r\nThe default values will suit a lot of sites, if you do plan to make changes we recommend doing this slowly over time and then see what impact that has had on resources. Or…follow our support teams mantra of using speed and confidence and set it to as many 9’s as you can fit in the box and cross your fingers.\r\n\r\nIf you have your own requirements for a print script and you don’t have the time or in-house experience to make it then simply <a href="https://staging.selectec.com/contact/">contact us</a>.\r\n<div class="well well-lg">\r\n<h3>Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>', 'Custom Timeout Value For PaperCut', '', 'inherit', 'closed', 'closed', '', '4472-revision-v1', '', '', '2018-09-10 16:43:27', '2018-09-10 16:43:27', '', 4472, 'http://staging.selectec.com/4472-revision-v1/', 0, 'revision', '', 0);
INSERT INTO `jb_posts` VALUES
(5562, 33, '2018-11-13 15:20:51', '2018-11-13 15:20:51', 'A lot can happen to a print job as it finds it''s way from client to server and then to a paper tray on a device. Even before you throw in a world class print management solution such as <a href="/products/papercut/">PaperCut</a>, Linux to Windows printing Gremlins can hijack a print job and cause merry hell.\n<h3>Printing to Windows servers from Linux using LPR</h3>\nIn the following example our problem is printing from Linux via LPR to a Windows based virtual print queue is causing some print jobs to go missing. The jobs go to a central find-me virtual queue, and the MFD''s are set up to look at this queue so they can release jobs, nothing unusual here. In this scenario, the stand out part of the setup that may cause issues is the cross-platform printing. Not impossible but not without its niggles.\n\nIn situations like this, a lot of thoughts will run through the heads of our support team. Jobs going missing is not by design and more than likely our first idea is to suggest (in the nicest of ways) that it''s nothing to do with PaperCut. It just so happens PaperCut is the release mechanism for these jobs, and it highlights the problem. It''s not that we are overly precious about products we sell and support, but sometimes we have to go back a step and eliminate the basics first.\n<h3>Step one - Rule out PaperCut (hopefully)</h3>\nAnyone that has ever sent us a printing problem support ticket will know that getting PaperCut to <a href="http://www.papercut.com/kb/Main/DeleteAPrinterInPaperCutNG" target="_blank" rel="noopener noreferrer">ignore</a> a queue or turning off the PaperCut print provider service (the bit that does all the ugly behind the scenes tracking) is a great test to help work out where the issue is. If it is still a problem without PaperCut owning the job, then the problem could well be network, driver or device related.\n\nIn our example above we have Linux to Windows printing and "some" (not all) jobs going missing. It would be much nicer from a support POV if all jobs went missing the "some" part is the sort of thing that makes it tricky. As it only impacts some jobs, we would need to delve into some logs or ask for them if not already provided.\n\nFor strange print problems like this the minimum information we would want is as follows:\nHave PaperCut debug logs, The two places to enable debug are the <a href="http://www.PaperCut.com/kb/Main/HowToEnableDebugInNG" target="_blank" rel="noopener noreferrer">PaperCut Application Server</a> and <a href="http://www.PaperCut.com/kb/Main/HowToEnableDebugInThePrintProvider" target="_blank" rel="noopener noreferrer">PaperCut Print Provider</a>.\n\nWith debugging on it makes the PaperCut logs include more details that may shine a light on the problem. If it is a rare problem, then you may need to increase the amount of logs PaperCut captures. By default, modern versions of PaperCut keep up to 2048MB of log files and splits them up into 40 files roughly 50MB in size. You can see these in this folder:\nC:\\Program Files\\PaperCut MF\\server\\logs\n<div class="well well-lg"><strong>Top Tips</strong>\nBe sure to use <a href="https://notepad-plus-plus.org/" target="_blank" rel="noopener noreferrer">Notepad ++</a> to open them, other editors are available, such as: <a href="https://www.sublimetext.com/" target="_blank" rel="noopener noreferrer">Sublime</a>, <a href="https://atom.io/" target="_blank" rel="noopener noreferrer">Atom</a>, <a href="https://en.wikipedia.org/wiki/TextEdit" target="_blank" rel="noopener noreferrer">Textedit</a>, <a href="http://www.barebones.com/products/TextWrangler/" target="_blank" rel="noopener noreferrer">TextWrangler</a>, <a href="https://www.baremetalsoft.com/baretail/" target="_blank" rel="noopener noreferrer">Baretail</a>.You can increase the size of the logs via the Admin UI under Options / Advanced, if it is a busy site and a rare issue this is well worth doing so the problem is captured in the logs and not rotated out.</div>\n<h3>Grab OS logs</h3>\nThere is also value in obtaining the Operating Systems print logs as well. By default, print jobs on Windows Server are not logged in the Windows Event Viewer. Why this is, I have no idea, but it can be useful when troubleshooting.\nOn Windows Server 2008/2012 you need to go to Event Viewer. Then click Applications and Service Logs, then find print services under Microsoft --&gt; Windows once there click Operational and enable log. It is well worth creating a custom view and allowing all the options to be recorded.\nWith all of the logs above and some details around the date/time/user/print job name etc. of the support issue, we are onto a good start. These extra details assist us when looking through log files.\n<h3>What to look for?</h3>\nOn checking any logs, you can take a look at the very top of the server.log and will see some interesting data (example below).\n<pre class="">017-02-09 11:54:07,956 INFO AppServer:166 - Starting application server version: 16.4 (Build 39158), Edition: MF, Platform: Microsoft Windows Server 2016 Standard - 10.0 64-bit [runtime: 1.8.0_92-b14 (amd64)], User: SYSTEM [WrapperSimpleAppMain]\n2017-02-09 11:54:08,003 INFO AppServer:180 - System details - max memory: 1,820.5 MB, processors: 2, database: Derby, home: "C:\\Program Files\\PaperCut MF\\server", free space: 187,740.3 MB, hostname: PAPERCUT, IP addresses: [10.51.1.69, 10.66.66.2, fe80:0:0:0:5946:6f7:7959:13d0%eth1, fe80:0:0:0:c5bb:6897:4b3b:9065%eth2] (Primary: 10.66.66.2), Server ID: 9ae36005-cb29-4b18-80ea-18f669a8c3d4, time-zone: Europe/London, calendar: GregorianCalendar, locale: en_GB, encoding: windows-1252 [WrapperSimpleAppMain]\n</pre>\nThis tells us some important information about the setup such as version (and build), server spec, database type etc. We then use various tools to filter out the noise and check for anything obvious such as:\n<ul>\n 	<li>Under spec server (low memory or only 1 cpu core etc)</li>\n 	<li>Are they running an old OS or version of PaperCut?</li>\n 	<li>Time-stamps  in the logs out of order</li>\n 	<li>Errors and warning codes</li>\n</ul>\n<h3>What is the issue?</h3>\nIn this example, the stand out problem from the logs was the following repeated line:\n<strong><em>PaperCut TCP/IP Port has detected that job (number) on printer "Find-me-virtual" has been resumed</em> <em>outside of PaperCut''s control</em><em>. Printing of this job will be prevented</em></strong>.\nThis message also appears within the PaperCut Admin UI to assist in identifying problems easily.\nThis message tells us they are using a PaperCut TCP/IP Port and gives us the name of the queue. PaperCut has reported that something (or someone) has tried to gain control over the print job and because of this PaperCut has removed the job from the queue. It could be that a user has sufficient rights on the print queue to attempt to resume the print jobs paused in the queue. It may also be a 3rd party application such as another print management service tried to take control of the job. In this example, we are going for a different option that is causing random jobs to go missing.\n<h3>PaperCut LPD to the rescue</h3>\n<img class="size-full wp-image-3405 alignright" src="https://staging.selectec.com/wp-content/uploads/2017/02/LPD_install.png" alt="" width="385" height="299" />After checking some details, we learn the customer is using the built in Windows LPD service to handle the print jobs. Using the Windows LPD service is not unusual in customers running Enterprise Linux systems that generate print jobs. LPD setups can get upset when features such as secure print release and virtual find-me queues are used.\n\nThe PaperCut Dev team developed their own LPD service to work around these idiosyncrasies, and you can read more and download it <a href="http://www.PaperCut.com/kb/Main/PaperCutLPDService">here</a>.\n\nThe Windows LPD service has not changed much <a href="https://technet.microsoft.com/en-us/library/hh831468(v=ws.11).aspx">over the years</a> which is why PaperCut created their own that is updated and supported when needed.\n\nRunning the PaperCut LPD version should solve the problem of PaperCut deleting these jobs.\nWe would also suggest that the virtual queue be set up to use LPT1 or a Nul port instead of using the PaperCut TCP/IP port. No print jobs should ever print from the Virtual find-me queue and the PaperCut port was designed for use with hardware checking and its just needed on the target printer queue in that instance.\nSome useful links for reference:\n<ul>\n 	<li><a href="http://www.PaperCut.com/kb/Main/PrintQueueSetUpOnWindows">http://www.PaperCut.com/kb/Main/PrintQueueSetUpOnWindows\n</a></li>\n 	<li><a href="http://www.PaperCut.com/kb/Main/PaperCutLPDService">http://www.PaperCut.com/kb/Main/PaperCutLPDService</a></li>\n 	<li><a href="http://www.PaperCut.com/kb/Main/AttemptedToBeUnpaused">http://www.PaperCut.com/kb/Main/AttemptedToBeUnpaused</a></li>\n</ul>\nDepending on the results of printing without PaperCut we would have also looked into the driver to see if printing using another driver or to another device brand worked ok. With any troubleshooting it is often about finding out as many facts as possible, the more context we receive, the better we can assist with fixing.\n\nAs always, if you run into problems then <a href="/contact/">get in touch</a>.', 'Linux to Windows printing Gremlins', '', 'inherit', 'closed', 'closed', '', '3150-autosave-v1', '', '', '2018-11-13 15:20:51', '2018-11-13 15:20:51', '', 3150, 'http://staging.selectec.com/3150-autosave-v1/', 0, 'revision', '', 0),
(5563, 33, '2018-09-10 16:49:09', '2018-09-10 16:49:09', 'A lot can happen to a print job as it finds it''s way from client to server and then to a paper tray on a device. Even before you throw in a world class print management solution such as <a href="/products/papercut/">PaperCut</a>, Linux to Windows printing Gremlins can hijack a print job and cause merry hell.\r\n<h3>Printing to Windows servers from Linux using LPR</h3>\r\nIn the following example our problem is printing from Linux via LPR to a Windows based virtual print queue is causing some print jobs to go missing. The jobs go to a central find-me virtual queue, and the MFD''s are set up to look at this queue so they can release jobs, nothing unusual here. In this scenario, the stand out part of the setup that may cause issues is the cross-platform printing. Not impossible but not without its niggles.\r\n\r\nIn situations like this, a lot of thoughts will run through the heads of our support team. Jobs going missing is not by design and more than likely our first idea is to suggest (in the nicest of ways) that it''s nothing to do with PaperCut. It just so happens PaperCut is the release mechanism for these jobs, and it highlights the problem. It''s not that we are overly precious about products we sell and support, but sometimes we have to go back a step and eliminate the basics first.\r\n<h3>Step one - Rule out PaperCut (hopefully)</h3>\r\nAnyone that has ever sent us a printing problem support ticket will know that getting PaperCut to <a href="http://www.papercut.com/kb/Main/DeleteAPrinterInPaperCutNG" target="_blank" rel="noopener noreferrer">ignore</a> a queue or turning off the PaperCut print provider service (the bit that does all the ugly behind the scenes tracking) is a great test to help work out where the issue is. If it is still a problem without PaperCut owning the job, then the problem could well be network, driver or device related.\r\n\r\nIn our example above we have Linux to Windows printing and "some" (not all) jobs going missing. It would be much nicer from a support POV if all jobs went missing the "some" part is the sort of thing that makes it tricky. As it only impacts some jobs, we would need to delve into some logs or ask for them if not already provided.\r\n\r\nFor strange print problems like this the minimum information we would want is as follows:\r\nHave PaperCut debug logs, The two places to enable debug are the <a href="http://www.PaperCut.com/kb/Main/HowToEnableDebugInNG" target="_blank" rel="noopener noreferrer">PaperCut Application Server</a> and <a href="http://www.PaperCut.com/kb/Main/HowToEnableDebugInThePrintProvider" target="_blank" rel="noopener noreferrer">PaperCut Print Provider</a>.\r\n\r\nWith debugging on it makes the PaperCut logs include more details that may shine a light on the problem. If it is a rare problem, then you may need to increase the amount of logs PaperCut captures. By default, modern versions of PaperCut keep up to 2048MB of log files and splits them up into 40 files roughly 50MB in size. You can see these in this folder:\r\nC:\\Program Files\\PaperCut MF\\server\\logs\r\n<div class="well well-lg"><strong>Top Tips</strong>\r\nBe sure to use <a href="https://notepad-plus-plus.org/" target="_blank" rel="noopener noreferrer">Notepad ++</a> to open them, other editors are available, such as: <a href="https://www.sublimetext.com/" target="_blank" rel="noopener noreferrer">Sublime</a>, <a href="https://atom.io/" target="_blank" rel="noopener noreferrer">Atom</a>, <a href="https://en.wikipedia.org/wiki/TextEdit" target="_blank" rel="noopener noreferrer">Textedit</a>, <a href="http://www.barebones.com/products/TextWrangler/" target="_blank" rel="noopener noreferrer">TextWrangler</a>, <a href="https://www.baremetalsoft.com/baretail/" target="_blank" rel="noopener noreferrer">Baretail</a>.You can increase the size of the logs via the Admin UI under Options / Advanced, if it is a busy site and a rare issue this is well worth doing so the problem is captured in the logs and not rotated out.</div>\r\n<h3>Grab OS logs</h3>\r\nThere is also value in obtaining the Operating Systems print logs as well. By default, print jobs on Windows Server are not logged in the Windows Event Viewer. Why this is, I have no idea, but it can be useful when troubleshooting.\r\nOn Windows Server 2008/2012 you need to go to Event Viewer. Then click Applications and Service Logs, then find print services under Microsoft --&gt; Windows once there click Operational and enable log. It is well worth creating a custom view and allowing all the options to be recorded.\r\nWith all of the logs above and some details around the date/time/user/print job name etc. of the support issue, we are onto a good start. These extra details assist us when looking through log files.\r\n<h3>What to look for?</h3>\r\nOn checking any logs, you can take a look at the very top of the server.log and will see some interesting data (example below).\r\n<pre class="">017-02-09 11:54:07,956 INFO AppServer:166 - Starting application server version: 16.4 (Build 39158), Edition: MF, Platform: Microsoft Windows Server 2016 Standard - 10.0 64-bit [runtime: 1.8.0_92-b14 (amd64)], User: SYSTEM [WrapperSimpleAppMain]\r\n2017-02-09 11:54:08,003 INFO AppServer:180 - System details - max memory: 1,820.5 MB, processors: 2, database: Derby, home: "C:\\Program Files\\PaperCut MF\\server", free space: 187,740.3 MB, hostname: PAPERCUT, IP addresses: [10.51.1.69, 10.66.66.2, fe80:0:0:0:5946:6f7:7959:13d0%eth1, fe80:0:0:0:c5bb:6897:4b3b:9065%eth2] (Primary: 10.66.66.2), Server ID: 9ae36005-cb29-4b18-80ea-18f669a8c3d4, time-zone: Europe/London, calendar: GregorianCalendar, locale: en_GB, encoding: windows-1252 [WrapperSimpleAppMain]\r\n</pre>\r\nThis tells us some important information about the setup such as version (and build), server spec, database type etc. We then use various tools to filter out the noise and check for anything obvious such as:\r\n<ul>\r\n 	<li>Under spec server (low memory or only 1 cpu core etc)</li>\r\n 	<li>Are they running an old OS or version of PaperCut?</li>\r\n 	<li>Time-stamps  in the logs out of order</li>\r\n 	<li>Errors and warning codes</li>\r\n</ul>\r\n<h3>What is the issue?</h3>\r\nIn this example, the stand out problem from the logs was the following repeated line:\r\n<strong><em>PaperCut TCP/IP Port has detected that job (number) on printer "Find-me-virtual" has been resumed</em> <em>outside of PaperCut''s control</em><em>. Printing of this job will be prevented</em></strong>.\r\nThis message also appears within the PaperCut Admin UI to assist in identifying problems easily.\r\nThis message tells us they are using a PaperCut TCP/IP Port and gives us the name of the queue. PaperCut has reported that something (or someone) has tried to gain control over the print job and because of this PaperCut has removed the job from the queue. It could be that a user has sufficient rights on the print queue to attempt to resume the print jobs paused in the queue. It may also be a 3rd party application such as another print management service tried to take control of the job. In this example, we are going for a different option that is causing random jobs to go missing.\r\n<h3>PaperCut LPD to the rescue</h3>\r\n<img class="size-full wp-image-3405 alignright" src="https://staging.selectec.com/wp-content/uploads/2017/02/LPD_install.png" alt="" width="385" height="299" />After checking some details, we learn the customer is using the built in Windows LPD service to handle the print jobs. Using the Windows LPD service is not unusual in customers running Enterprise Linux systems that generate print jobs. LPD setups can get upset when features such as secure print release and virtual find-me queues are used.\r\n\r\nThe PaperCut Dev team developed their own LPD service to work around these idiosyncrasies, and you can read more and download it <a href="http://www.PaperCut.com/kb/Main/PaperCutLPDService">here</a>.\r\n\r\nThe Windows LPD service has not changed much <a href="https://technet.microsoft.com/en-us/library/hh831468(v=ws.11).aspx">over the years</a> which is why PaperCut created their own that is updated and supported when needed.\r\n\r\nRunning the PaperCut LPD version should solve the problem of PaperCut deleting these jobs.\r\nWe would also suggest that the virtual queue be set up to use LPT1 or a Nul port instead of using the PaperCut TCP/IP port. No print jobs should ever print from the Virtual find-me queue and the PaperCut port was designed for use with hardware checking and its just needed on the target printer queue in that instance.\r\nSome useful links for reference:\r\n<ul>\r\n 	<li><a href="http://www.PaperCut.com/kb/Main/PrintQueueSetUpOnWindows">http://www.PaperCut.com/kb/Main/PrintQueueSetUpOnWindows\r\n</a></li>\r\n 	<li><a href="http://www.PaperCut.com/kb/Main/PaperCutLPDService">http://www.PaperCut.com/kb/Main/PaperCutLPDService</a></li>\r\n 	<li><a href="http://www.PaperCut.com/kb/Main/AttemptedToBeUnpaused">http://www.PaperCut.com/kb/Main/AttemptedToBeUnpaused</a></li>\r\n</ul>\r\nDepending on the results of printing without PaperCut we would have also looked into the driver to see if printing using another driver or to another device brand worked ok. With any troubleshooting it is often about finding out as many facts as possible, the more context we receive, the better we can assist with fixing.\r\n\r\nAs always, if you run into problems then <a href="/contact/">get in touch</a>.', 'Linux to Windows printing Gremlins', '', 'inherit', 'closed', 'closed', '', '3150-revision-v1', '', '', '2018-09-10 16:49:09', '2018-09-10 16:49:09', '', 3150, 'http://staging.selectec.com/3150-revision-v1/', 0, 'revision', '', 0),
(5564, 33, '2018-09-10 17:03:02', '2018-09-10 17:03:02', 'The team at PaperCut have released the last version of v16 in the shape of PaperCut MF 16.4. The main features are as follows: –\n<h3>Prevent jobs from being released to a printer reporting an error</h3>\nWhen a printer is in error, confusion and concern can soon follow; print jobs can get lost and refunds might be needed. The support implications can quickly escalate in a busy environment with the need to deal with frustrated users on top of resolving the printer error.\n\nPaperCut NG / MF gives administrators the ability to choose whether or not they want to allow users to release jobs to printers reporting an error, alleviating user concern and reducing administrators’ reactive work created by a printer in error.\n\nA consistent alert is presented across all web-based Release Stations and Standard Release Stations with PaperCut NG, with PaperCut MF extending this feature to supported MFD Release Stations. This alert provides users with the information they need to be able to choose to either release to an alternative printer in a Find-Me environment, resolve the printer error, or simply come back later.\n\n<strong>Benefits for customers</strong>\n<ul>\n 	<li>Error awareness – Notifies users of device errors and creates alerts in the PaperCut Admin web interface for SysAdmins.</li>\n 	<li>Reduced reactive work – limits print jobs released to a device in error, reducing the queue of stuck print jobs and possible refunds along with alleviating user confusion.</li>\n 	<li>Consistency – The same error message format is shown on the Release Station, no matter what brand of device.</li>\n 	<li>Configurability – Provides SysAdmins with the control to prevent users from releasing to a supported printer reporting an error. Configurable per device for in-built Print Release at the device, or for all web-based Release Stations and Standard Release Stations.</li>\n</ul>\n<strong>Suitable for</strong>\n<ul>\n 	<li>Customers who use Device Release Stations. See supported platforms below.</li>\n 	<li>Larger Education and Enterprise organizations that are susceptible to busy periods.</li>\n 	<li>Customers who offer printing outside of technical support hours.</li>\n</ul>\nView <a href="https://www.papercut.com/products/mf/release-history/" rel="noopener noreferrer">Release Notes</a> for a list of Supported PaperCut MF devices and further details.\n\nTaking the printer in error enhancement one step further. PaperCut has introduced a solution to manage print jobs released to Samsung devices reporting a hardware fault error. Not only are users presented with an alert at the Release Station prior to releasing their print job, but with PaperCut MF 16.4 and Samsung Job Purge, users are provided with a way to delete jobs that have already been released to a device that is reporting a hardware fault.\n\nFurther information available in the Samsung Embedded Manual in the Reseller Portal.\n<h3>Customizable start dates for running reports</h3>\nYou can now configure the start day or date for your weekly, fortnightly, monthly, quarterly, and yearly scheduled reporting periods, using a set of new config keys. The Reports &gt; Schedule / Email Reports page displays the date on which the next report will run.\n<h3>Colour copy restriction supported on Canon</h3>\nIn large organizations with many users printing, it’s easy for costs to get out of hand if unmanaged. While the ability to control printing activity can significantly cut these charges, copying costs can still become a concern.\nPaperCut MF on Canon devices now supports controlled access to colour features in copying. Colour copying on Canon devices with AMS can be restricted by user group to help minimise unnecessary colour usage and reduce colour printing and copying costs.\n\n<strong>Suitable for</strong>\n<ul>\n 	<li>Existing and new Canon customers</li>\n 	<li>Requires Access Management System (AMS)</li>\n</ul>\n<strong>Further information</strong>\nFind out more about PaperCut MF for Canon in the embedded manuals on the <a href="https://portal.papercut.com/" rel="noopener noreferrer">Portal</a> or the <a href="https://www.papercut.com/canon/" rel="noopener noreferrer">Canon Tour Page</a>.\n<h4>Want to learn the new features PaperCut MF 16.4 offers or have questions? Simply <a href="/contact/">get in touch</a> with your Account Manager.</h4>\n<div class="well well-lg">\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n</div>\nFull PaperCut MF 16.4 Release Notes are below\n<div id="v16-4-39037" class="release">\n<h3 class="release-date">10 January 2017 – PaperCut MF 16.4 (Build 39037)</h3>\nThis is a bugfix release for 16.4 and contains the following changes:\n<div class="release-changes">\n<p id="v16-4-39037-fixes" class="release-category">Fixes:</p>\n\n<ul class="fixes">\n 	<li>Fixed a compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue – jobs could be sent to the wrong printer.</li>\n</ul>\n<p id="v16-4-39037-other-notes" class="release-category">Other Notes:</p>\n\n<ul class="other-notes">\n 	<li>This release does NOT contain a database upgrade.</li>\n</ul>\n</div>\n</div>\n<div id="v16-3-38868" class="release">\n<h3 class="release-date">20 December 2016 – PaperCut MF 16.4 (Build 38868)</h3>\n<strong>Important Notice:</strong> If you have upgraded to PaperCut MF 16.4, or are planning to upgrade to 16.4, please read the important notice on <a href="http://www.papercut.com/kb/Main/KnownIssues" rel="noopener noreferrer">Known Issues with Recent Releases: Issue ID 10603</a>.\n\n16.4 is now out of Early Access and contains the following changes:\n<div class="release-changes">\n<p id="v16-4-38868-enchancements" class="release-category">Enhancements:</p>\n\n<ul class="enhancements">\n 	<li><strong>Email to Print:</strong> Added a replacement marker (%location%) to display the printer location in notification emails. This makes it easier for users in your organisation to find the printers to which they printed.</li>\n 	<li><strong>Prevent jobs from being released to a printer reporting an error:</strong> The following additional device types now support blocking job release:\n<ul>\n 	<li>Toshiba v2</li>\n 	<li>Toshiba LeSF</li>\n 	<li>OKI Open Platform</li>\n</ul>\n</li>\n</ul>\n<p id="v16-4-38868-fixes" class="release-category">Fixes:</p>\n\n<ul class="fixes">\n 	<li>Improved scalability by reducing the load on the Application Server when running many secondary print servers.</li>\n 	<li>Modifications to the global print statistics and user print statistics via the job log details are now reflected on the Environmental Dashboard, User List screen, and Dashboard System Status Total pages count.</li>\n 	<li><strong>Authorize.net:</strong> The [app-path]\\server\\lib-ext\\payment-gateway-authorize-net.properties file can now accept a comma-separated list of IP addresses that can connect to the Application Server. These values can include a submask.</li>\n 	<li><strong>Canon UFR-II printers:</strong> Fixed an occasional inaccurate page count for duplex collated multi-copy jobs with an odd number of pages.</li>\n</ul>\n</div>\n<p id="v16-4-38868-copier-device-integration" class="release-category">Copier / Device Integration:</p>\n<strong>Lexmark (LeSF)*:</strong>\n<ul class="copier-device-integration">\n 	<li style="list-style-type: none;">\n<ul class="copier-device-integration">\n 	<li style="list-style-type: none;">\n<ul>\n 	<li>Fixed an occasional issue causing copy jobs to fail when the job source size is set to “Book Original”.</li>\n</ul>\n</li>\n</ul>\n</li>\n</ul>\n<strong>Sharp (OSA):</strong>\n<ul class="copier-device-integration">\n 	<li style="list-style-type: none;">\n<ul>\n 	<li>A new config key to modify the amount of time before the login screen times out is now available (ext-device.sharp_osa.timeout.login.secs).</li>\n</ul>\n</li>\n</ul>\n<p id="v16-4-38868-for-integrators" class="release-category">For Integrators:</p>\n\n<ul class="for-integrators">\n 	<li><strong>Release Station API:</strong> Job attribute properties (copies, grayscale, duplex) have been added to getHeldJobs2</li>\n</ul>\n<p id="v16-4-38868-other-notes" class="release-category">Other Notes:</p>\n\n<ul class="other-notes">\n 	<li>This release does NOT contain a database upgrade.</li>\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\n</ul>\n</div>\n<div id="v16-4-38733" class="release">\n<h3 class="release-date">8 December 2016 – PaperCut MF 16.4 (Build 38733)</h3>\n<div class="release-changes">\n\nFor a snapshot view of PaperCut MF 16.4 features, see what’s <a href="http://www.papercut.com/16-4/" rel="noopener noreferrer">New and Noteworthy</a>.\n<p id="v16-4-38734-new-features" class="release-category">New Features:</p>\n\n<ul class="new-features">\n 	<li><strong>Prevent jobs from being released to a printer reporting an error </strong>PaperCut MF gives administrators the ability to choose whether or not they want to allow users to release jobs from supported devices reporting an error, alleviating user concern and reducing Administrators’ reactive work created by a printer in error. Supported devices that can block job release are:\n<ul>\n 	<li>Ricoh SDK/J and Smart Operation Panel\n<ul>\n 	<li>Gestetner</li>\n 	<li>Lanier</li>\n 	<li>Nashuatec</li>\n</ul>\n</li>\n 	<li>Kyocera\n<ul>\n 	<li>Triumph Adler</li>\n 	<li>UTAX</li>\n 	<li>Olivetti</li>\n</ul>\n</li>\n 	<li>Sharp OSA\n<ul>\n 	<li>HP OSA</li>\n 	<li>Toshiba eConnect</li>\n</ul>\n</li>\n 	<li>Samsung</li>\n 	<li>Lexmark\n<ul>\n 	<li>Dell Embedded LeSF</li>\n</ul>\n</li>\n 	<li>Canon</li>\n 	<li>Fuji Xerox</li>\n</ul>\nAdministrators can also choose to block jobs from being released from Standard Release Stations and all web-based Release Station interfaces (including the Admin web interface &gt; Jobs Pending Release, User web interface &gt; Jobs Pending Release, Release Manager interface, and the Mobile Release interface).\n\n<strong>Note:</strong> The non-embedded Release Stations rely on the Operating System print queue state, and the experience might vary depending on the printer and driver in use. Provide feedback on your experience to <a href="mailto:support@papercut.com">support@papercut.com</a>.</li>\n 	<li><strong>Customizable start dates for running reports</strong>. You can now configure the start day or date for your weekly, fortnightly, monthly, quarterly, and yearly scheduled reporting periods, using a set of new config keys. The Reports &gt; Schedule / Email Reports page displays the date on which the next report will run.</li>\n</ul>\n<p id="v16-4-38733-enchancements" class="release-category">Enhancements:</p>\n\n<ul class="enhancements">\n 	<li><strong>Jamex Netpad terminal:</strong> Added support for username/password authentication and card self-association.</li>\n 	<li>Unused printer and device groups are now automatically deleted in the overnight processing.</li>\n 	<li>New properties added to the following server-commands to set/get the Override printer/device settings on the User Details page:\n<ul>\n 	<li>get-user-property</li>\n 	<li>set-user-property</li>\n</ul>\n</li>\n 	<li>New properties added to the XML Web Services API to set/get the Override printer/device settings on the User Details page:\n<ul>\n 	<li>api.getUserProperty</li>\n 	<li>api.setUserProperty</li>\n</ul>\n</li>\n 	<li>Added a new server-command (clear-user-advanced-printer-settings ) that clears the Override printer/device settings check box and all settings under it on the User Details page.</li>\n</ul>\n<p id="v16-4-38733-fixes" class="release-category">Fixes:</p>\n\n<ul class="fixes">\n 	<li><strong>Application Server debug logs:</strong> Fixed an issue causing incorrect used and maximum memory amounts to be displayed.</li>\n 	<li><strong>Mac:</strong> Support for Dark Mode menu bar icons.</li>\n 	<li>Fixed an issue where users with access to a subset of printers and/or devices, could not see the devices to which they have access in any selectable printer/device list, such as, in the “Printer Details &gt; Job Redirection Settings” area.</li>\n 	<li>Print Provider can now connect to printers and Application Servers using either IPv4 or IPv6 addresses. Note: A known issue with Java JDK 1.8 MacOSX might prevent toner reporting updates from being displayed on the Application Server running on that platform. For more information, see <a href="https://bugs.openjdk.java.net/browse/JDK-8131133" rel="noopener noreferrer">https://bugs.openjdk.java.net/browse/JDK-8131133</a> for details.</li>\n 	<li><strong>PCL5 printers:</strong> Fixed an occasional issue causing incorrect page counts for duplex jobs.</li>\n</ul>\n</div>\n<p id="v16-4-38733-copier-device-integration" class="release-category">Copier / Device Integration:</p>\n<strong>Konica Minolta (OpenAPI):</strong>\n<ul class="copier-device-integration">\n 	<li style="list-style-type: none;">\n<ul class="copier-device-integration">\n 	<li style="list-style-type: none;">\n<ul>\n 	<li>The supported PaperCut connector version is now 3.1.2.</li>\n</ul>\n</li>\n</ul>\n</li>\n</ul>\n<strong>Samsung (XOA)*:</strong>\n<ul class="copier-device-integration">\n 	<li style="list-style-type: none;">\n<ul class="copier-device-integration">\n 	<li style="list-style-type: none;">\n<ul>\n 	<li>Improved document security by providing an option to automatically delete queued print jobs when a device is in error for more than a preconfigured period of time or on logout. Documents that are sent to a printer before the error occurs will no longer be printed when the error is resolved.</li>\n</ul>\n</li>\n</ul>\n</li>\n</ul>\n<strong>Sharp (OSA)*:</strong>\n<ul class="copier-device-integration">\n 	<li style="list-style-type: none;">\n<ul class="copier-device-integration">\n 	<li style="list-style-type: none;">\n<ul>\n 	<li>Fixed a rare issue causing Integrated Scanning to fail on some newer Sharp devices.</li>\n</ul>\n</li>\n</ul>\n</li>\n</ul>\n<strong>Toshiba (e-BRIDGE Open Platform):</strong>\n<ul class="copier-device-integration">\n 	<li style="list-style-type: none;">\n<ul>\n 	<li>Fixed an occasional issue allowing users to log into a device with a swipe card after an incorrect PIN is entered.</li>\n 	<li>Resolved a layout issue causing the page content to overlap the footer information when an error message was displayed at the top of the screen.</li>\n 	<li>Fixed an issue when searching for an account if the search resulted in only one account, the account was not visible on the screen.</li>\n</ul>\n</li>\n</ul>\n<p id="v16-4-38733-for-integrators" class="release-category">For integrators:</p>\n\n<ul class="copier-device-integration">\n 	<li><strong>Release Station API:</strong> releaseJob and releaseJobs now provides an option to block users from releasing jobs to printers in error. The API will respond with a message that can be displayed to the user to help them resolve the printer issue.</li>\n 	<li><strong>Device REST Web Services API:</strong> Fixed an issue on Fuji Xerox and Dell devices, preventing the Device by name GET function from returning details of the logged in users.</li>\n</ul>\n<p id="v16-4-38733-other-notes" class="release-category">Other Notes:</p>\n\n<ul class="other-notes">\n 	<li>This release does NOT contain a database upgrade.</li>\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\n</ul>\n</div>\n&nbsp;', 'PaperCut MF 16.4', '', 'inherit', 'closed', 'closed', '', '3122-autosave-v1', '', '', '2018-09-10 17:03:02', '2018-09-10 17:03:02', '', 3122, 'http://staging.selectec.com/3122-autosave-v1/', 0, 'revision', '', 0),
(5565, 33, '2018-09-10 17:04:13', '2018-09-10 17:04:13', 'The team at PaperCut have released the last version of v16 in the shape of PaperCut MF 16.4. The main features are as follows: –\r\n<h3>Prevent jobs from being released to a printer reporting an error</h3>\r\nWhen a printer is in error, confusion and concern can soon follow; print jobs can get lost and refunds might be needed. The support implications can quickly escalate in a busy environment with the need to deal with frustrated users on top of resolving the printer error.\r\n\r\nPaperCut NG / MF gives administrators the ability to choose whether or not they want to allow users to release jobs to printers reporting an error, alleviating user concern and reducing administrators’ reactive work created by a printer in error.\r\n\r\nA consistent alert is presented across all web-based Release Stations and Standard Release Stations with PaperCut NG, with PaperCut MF extending this feature to supported MFD Release Stations. This alert provides users with the information they need to be able to choose to either release to an alternative printer in a Find-Me environment, resolve the printer error, or simply come back later.\r\n\r\n<strong>Benefits for customers</strong>\r\n<ul>\r\n 	<li>Error awareness – Notifies users of device errors and creates alerts in the PaperCut Admin web interface for SysAdmins.</li>\r\n 	<li>Reduced reactive work – limits print jobs released to a device in error, reducing the queue of stuck print jobs and possible refunds along with alleviating user confusion.</li>\r\n 	<li>Consistency – The same error message format is shown on the Release Station, no matter what brand of device.</li>\r\n 	<li>Configurability – Provides SysAdmins with the control to prevent users from releasing to a supported printer reporting an error. Configurable per device for in-built Print Release at the device, or for all web-based Release Stations and Standard Release Stations.</li>\r\n</ul>\r\n<strong>Suitable for</strong>\r\n<ul>\r\n 	<li>Customers who use Device Release Stations. See supported platforms below.</li>\r\n 	<li>Larger Education and Enterprise organizations that are susceptible to busy periods.</li>\r\n 	<li>Customers who offer printing outside of technical support hours.</li>\r\n</ul>\r\nView <a href="https://www.papercut.com/products/mf/release-history/" rel="noopener noreferrer">Release Notes</a> for a list of Supported PaperCut MF devices and further details.\r\n\r\nTaking the printer in error enhancement one step further. PaperCut has introduced a solution to manage print jobs released to Samsung devices reporting a hardware fault error. Not only are users presented with an alert at the Release Station prior to releasing their print job, but with PaperCut MF 16.4 and Samsung Job Purge, users are provided with a way to delete jobs that have already been released to a device that is reporting a hardware fault.\r\n\r\nFurther information available in the Samsung Embedded Manual in the Reseller Portal.\r\n<h3>Customizable start dates for running reports</h3>\r\nYou can now configure the start day or date for your weekly, fortnightly, monthly, quarterly, and yearly scheduled reporting periods, using a set of new config keys. The Reports &gt; Schedule / Email Reports page displays the date on which the next report will run.\r\n<h3>Colour copy restriction supported on Canon</h3>\r\nIn large organizations with many users printing, it’s easy for costs to get out of hand if unmanaged. While the ability to control printing activity can significantly cut these charges, copying costs can still become a concern.\r\nPaperCut MF on Canon devices now supports controlled access to colour features in copying. Colour copying on Canon devices with AMS can be restricted by user group to help minimise unnecessary colour usage and reduce colour printing and copying costs.\r\n\r\n<strong>Suitable for</strong>\r\n<ul>\r\n 	<li>Existing and new Canon customers</li>\r\n 	<li>Requires Access Management System (AMS)</li>\r\n</ul>\r\n<strong>Further information</strong>\r\nFind out more about PaperCut MF for Canon in the embedded manuals on the <a href="https://portal.papercut.com/" rel="noopener noreferrer">Portal</a> or the <a href="https://www.papercut.com/canon/" rel="noopener noreferrer">Canon Tour Page</a>.\r\n<h4>Want to learn the new features PaperCut MF 16.4 offers or have questions? Simply <a href="/contact/">get in touch</a> with your Account Manager.</h4>\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>\r\nFull PaperCut MF 16.4 Release Notes are below\r\n<div id="v16-4-39037" class="release">\r\n<h3 class="release-date">10 January 2017 – PaperCut MF 16.4 (Build 39037)</h3>\r\nThis is a bugfix release for 16.4 and contains the following changes:\r\n<div class="release-changes">\r\n<p id="v16-4-39037-fixes" class="release-category">Fixes:</p>\r\n\r\n<ul class="fixes">\r\n 	<li>Fixed a compatibility issue with release 16.4 and an older version of the Standard or custom XML-RPC Release Station when releasing all jobs to a Find Me queue – jobs could be sent to the wrong printer.</li>\r\n</ul>\r\n<p id="v16-4-39037-other-notes" class="release-category">Other Notes:</p>\r\n\r\n<ul class="other-notes">\r\n 	<li>This release does NOT contain a database upgrade.</li>\r\n</ul>\r\n</div>\r\n</div>\r\n<div id="v16-3-38868" class="release">\r\n<h3 class="release-date">20 December 2016 – PaperCut MF 16.4 (Build 38868)</h3>\r\n<strong>Important Notice:</strong> If you have upgraded to PaperCut MF 16.4, or are planning to upgrade to 16.4, please read the important notice on <a href="http://www.papercut.com/kb/Main/KnownIssues" rel="noopener noreferrer">Known Issues with Recent Releases: Issue ID 10603</a>.\r\n\r\n16.4 is now out of Early Access and contains the following changes:\r\n<div class="release-changes">\r\n<p id="v16-4-38868-enchancements" class="release-category">Enhancements:</p>\r\n\r\n<ul class="enhancements">\r\n 	<li><strong>Email to Print:</strong> Added a replacement marker (%location%) to display the printer location in notification emails. This makes it easier for users in your organisation to find the printers to which they printed.</li>\r\n 	<li><strong>Prevent jobs from being released to a printer reporting an error:</strong> The following additional device types now support blocking job release:\r\n<ul>\r\n 	<li>Toshiba v2</li>\r\n 	<li>Toshiba LeSF</li>\r\n 	<li>OKI Open Platform</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<p id="v16-4-38868-fixes" class="release-category">Fixes:</p>\r\n\r\n<ul class="fixes">\r\n 	<li>Improved scalability by reducing the load on the Application Server when running many secondary print servers.</li>\r\n 	<li>Modifications to the global print statistics and user print statistics via the job log details are now reflected on the Environmental Dashboard, User List screen, and Dashboard System Status Total pages count.</li>\r\n 	<li><strong>Authorize.net:</strong> The [app-path]\\server\\lib-ext\\payment-gateway-authorize-net.properties file can now accept a comma-separated list of IP addresses that can connect to the Application Server. These values can include a submask.</li>\r\n 	<li><strong>Canon UFR-II printers:</strong> Fixed an occasional inaccurate page count for duplex collated multi-copy jobs with an odd number of pages.</li>\r\n</ul>\r\n</div>\r\n<p id="v16-4-38868-copier-device-integration" class="release-category">Copier / Device Integration:</p>\r\n<strong>Lexmark (LeSF)*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li style="list-style-type: none;">\r\n<ul class="copier-device-integration">\r\n 	<li style="list-style-type: none;">\r\n<ul>\r\n 	<li>Fixed an occasional issue causing copy jobs to fail when the job source size is set to “Book Original”.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<strong>Sharp (OSA):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li style="list-style-type: none;">\r\n<ul>\r\n 	<li>A new config key to modify the amount of time before the login screen times out is now available (ext-device.sharp_osa.timeout.login.secs).</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<p id="v16-4-38868-for-integrators" class="release-category">For Integrators:</p>\r\n\r\n<ul class="for-integrators">\r\n 	<li><strong>Release Station API:</strong> Job attribute properties (copies, grayscale, duplex) have been added to getHeldJobs2</li>\r\n</ul>\r\n<p id="v16-4-38868-other-notes" class="release-category">Other Notes:</p>\r\n\r\n<ul class="other-notes">\r\n 	<li>This release does NOT contain a database upgrade.</li>\r\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\r\n</ul>\r\n</div>\r\n<div id="v16-4-38733" class="release">\r\n<h3 class="release-date">8 December 2016 – PaperCut MF 16.4 (Build 38733)</h3>\r\n<div class="release-changes">\r\n\r\nFor a snapshot view of PaperCut MF 16.4 features, see what’s <a href="http://www.papercut.com/16-4/" rel="noopener noreferrer">New and Noteworthy</a>.\r\n<p id="v16-4-38734-new-features" class="release-category">New Features:</p>\r\n\r\n<ul class="new-features">\r\n 	<li><strong>Prevent jobs from being released to a printer reporting an error </strong>PaperCut MF gives administrators the ability to choose whether or not they want to allow users to release jobs from supported devices reporting an error, alleviating user concern and reducing Administrators’ reactive work created by a printer in error. Supported devices that can block job release are:\r\n<ul>\r\n 	<li>Ricoh SDK/J and Smart Operation Panel\r\n<ul>\r\n 	<li>Gestetner</li>\r\n 	<li>Lanier</li>\r\n 	<li>Nashuatec</li>\r\n</ul>\r\n</li>\r\n 	<li>Kyocera\r\n<ul>\r\n 	<li>Triumph Adler</li>\r\n 	<li>UTAX</li>\r\n 	<li>Olivetti</li>\r\n</ul>\r\n</li>\r\n 	<li>Sharp OSA\r\n<ul>\r\n 	<li>HP OSA</li>\r\n 	<li>Toshiba eConnect</li>\r\n</ul>\r\n</li>\r\n 	<li>Samsung</li>\r\n 	<li>Lexmark\r\n<ul>\r\n 	<li>Dell Embedded LeSF</li>\r\n</ul>\r\n</li>\r\n 	<li>Canon</li>\r\n 	<li>Fuji Xerox</li>\r\n</ul>\r\nAdministrators can also choose to block jobs from being released from Standard Release Stations and all web-based Release Station interfaces (including the Admin web interface &gt; Jobs Pending Release, User web interface &gt; Jobs Pending Release, Release Manager interface, and the Mobile Release interface).\r\n\r\n<strong>Note:</strong> The non-embedded Release Stations rely on the Operating System print queue state, and the experience might vary depending on the printer and driver in use. Provide feedback on your experience to <a href="mailto:support@papercut.com">support@papercut.com</a>.</li>\r\n 	<li><strong>Customizable start dates for running reports</strong>. You can now configure the start day or date for your weekly, fortnightly, monthly, quarterly, and yearly scheduled reporting periods, using a set of new config keys. The Reports &gt; Schedule / Email Reports page displays the date on which the next report will run.</li>\r\n</ul>\r\n<p id="v16-4-38733-enchancements" class="release-category">Enhancements:</p>\r\n\r\n<ul class="enhancements">\r\n 	<li><strong>Jamex Netpad terminal:</strong> Added support for username/password authentication and card self-association.</li>\r\n 	<li>Unused printer and device groups are now automatically deleted in the overnight processing.</li>\r\n 	<li>New properties added to the following server-commands to set/get the Override printer/device settings on the User Details page:\r\n<ul>\r\n 	<li>get-user-property</li>\r\n 	<li>set-user-property</li>\r\n</ul>\r\n</li>\r\n 	<li>New properties added to the XML Web Services API to set/get the Override printer/device settings on the User Details page:\r\n<ul>\r\n 	<li>api.getUserProperty</li>\r\n 	<li>api.setUserProperty</li>\r\n</ul>\r\n</li>\r\n 	<li>Added a new server-command (clear-user-advanced-printer-settings ) that clears the Override printer/device settings check box and all settings under it on the User Details page.</li>\r\n</ul>\r\n<p id="v16-4-38733-fixes" class="release-category">Fixes:</p>\r\n\r\n<ul class="fixes">\r\n 	<li><strong>Application Server debug logs:</strong> Fixed an issue causing incorrect used and maximum memory amounts to be displayed.</li>\r\n 	<li><strong>Mac:</strong> Support for Dark Mode menu bar icons.</li>\r\n 	<li>Fixed an issue where users with access to a subset of printers and/or devices, could not see the devices to which they have access in any selectable printer/device list, such as, in the “Printer Details &gt; Job Redirection Settings” area.</li>\r\n 	<li>Print Provider can now connect to printers and Application Servers using either IPv4 or IPv6 addresses. Note: A known issue with Java JDK 1.8 MacOSX might prevent toner reporting updates from being displayed on the Application Server running on that platform. For more information, see <a href="https://bugs.openjdk.java.net/browse/JDK-8131133" rel="noopener noreferrer">https://bugs.openjdk.java.net/browse/JDK-8131133</a> for details.</li>\r\n 	<li><strong>PCL5 printers:</strong> Fixed an occasional issue causing incorrect page counts for duplex jobs.</li>\r\n</ul>\r\n</div>\r\n<p id="v16-4-38733-copier-device-integration" class="release-category">Copier / Device Integration:</p>\r\n<strong>Konica Minolta (OpenAPI):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li style="list-style-type: none;">\r\n<ul class="copier-device-integration">\r\n 	<li style="list-style-type: none;">\r\n<ul>\r\n 	<li>The supported PaperCut connector version is now 3.1.2.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<strong>Samsung (XOA)*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li style="list-style-type: none;">\r\n<ul class="copier-device-integration">\r\n 	<li style="list-style-type: none;">\r\n<ul>\r\n 	<li>Improved document security by providing an option to automatically delete queued print jobs when a device is in error for more than a preconfigured period of time or on logout. Documents that are sent to a printer before the error occurs will no longer be printed when the error is resolved.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<strong>Sharp (OSA)*:</strong>\r\n<ul class="copier-device-integration">\r\n 	<li style="list-style-type: none;">\r\n<ul class="copier-device-integration">\r\n 	<li style="list-style-type: none;">\r\n<ul>\r\n 	<li>Fixed a rare issue causing Integrated Scanning to fail on some newer Sharp devices.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<strong>Toshiba (e-BRIDGE Open Platform):</strong>\r\n<ul class="copier-device-integration">\r\n 	<li style="list-style-type: none;">\r\n<ul>\r\n 	<li>Fixed an occasional issue allowing users to log into a device with a swipe card after an incorrect PIN is entered.</li>\r\n 	<li>Resolved a layout issue causing the page content to overlap the footer information when an error message was displayed at the top of the screen.</li>\r\n 	<li>An issue was fixed where searching for an account if the search resulted in only one account, the account was not visible on the screen.</li>\r\n</ul>\r\n</li>\r\n</ul>\r\n<p id="v16-4-38733-for-integrators" class="release-category">For integrators:</p>\r\n\r\n<ul class="copier-device-integration">\r\n 	<li><strong>Release Station API:</strong> releaseJob and releaseJobs now provides an option to block users from releasing jobs to printers in error. The API will respond with a message that can be displayed to the user to help them resolve the printer issue.</li>\r\n 	<li><strong>Device REST Web Services API:</strong> Fixed an issue on Fuji Xerox and Dell devices, preventing the Device by name GET function from returning details of the logged in users.</li>\r\n</ul>\r\n<p id="v16-4-38733-other-notes" class="release-category">Other Notes:</p>\r\n\r\n<ul class="other-notes">\r\n 	<li>This release does NOT contain a database upgrade.</li>\r\n 	<li>Devices marked with * require installing an updated version of the embedded software to access new features and fixes.</li>\r\n</ul>\r\n</div>\r\n&nbsp;', 'PaperCut MF 16.4', '', 'inherit', 'closed', 'closed', '', '3122-revision-v1', '', '', '2018-09-10 17:04:13', '2018-09-10 17:04:13', '', 3122, 'http://staging.selectec.com/3122-revision-v1/', 0, 'revision', '', 0);
INSERT INTO `jb_posts` VALUES
(5572, 8, '2018-09-18 08:48:58', '2018-09-18 08:48:58', '[vc_row row_height_percent="0" back_color="color-128603" overlay_alpha="50" gutter_size="3" column_width_percent="100" shift_y="0" z_index="0" uncode_shortcode_id="198197" back_color_type="uncode-palette"][vc_column column_width_percent="100" gutter_size="3" overlay_alpha="50" shift_x="0" shift_y="0" shift_y_down="0" z_index="0" medium_width="0" mobile_width="0" width="1/1" uncode_shortcode_id="105501"][vc_custom_heading text_color="color-xsdn" uncode_shortcode_id="208163" text_color_type="uncode-palette"]Ordering Policies &amp; Terms[/vc_custom_heading][/vc_column][/vc_row][vc_row][vc_column][vc_column_text uncode_shortcode_id="815102"]\r\n<h3>Hardware Orders:</h3>\r\n<strong>Delivery:</strong>\r\n\r\n<strong>1.1</strong> - The Products will be delivered to the address given when your order is placed.\r\n\r\n<strong>1.2</strong> - Any dates quoted for delivery are approximate only, the time of delivery is an estimate only. Selectec is not liable for any delay in delivery times for Products that is caused by failure to provide us with adequate delivery instructions or any other instructions that are relevant to the supply of the Products or make the Delivery Location available to us.\r\n\r\n<strong>1.3</strong> – Customers are responsible for checking the condition of items signed for at the agreed Delivery address. Selectec accept no responsibility for any damage to or loss of the Products after the items have been signed for. Customers must check the Products upon delivery, as you will be asked to sign for the Products confirming receipt in good condition. If the Products do not appear to be in good condition, then please refuse the delivery. If you are unable to check the contents of your delivery at the point of delivery, then please sign for the parcel as “unchecked”. Failure to do so may affect any warranty or other claims that you make thereafter.\r\n\r\n<strong>1.4</strong> - The quantity of any consignment of Products as recorded by us upon despatch shall be conclusive evidence of the quantity received by you on delivery unless you can provide conclusive evidence proving the contrary.\r\n\r\n<strong>1.5</strong> – Selectec is not liable for any non-delivery of Products (even if caused by our negligence) unless you give written notice to us of the non-delivery within 2 working days of the date when the Products would in the ordinary course of events have been received. Risk in the Products shall pass to you in accordance with condition 1.3.\r\n\r\n&nbsp;\r\n<h3><strong>Warranty and Returns:</strong></h3>\r\n<strong>2.1</strong> - Selectec is not the manufacturer of the Products, therefore we will endeavour to transfer to you the benefit of any warranty or guarantee given to us in relation to the Products.\r\n\r\n<strong>2.2</strong> - Please note that any Products returned to us which you claim to be defective will be checked and verified by our technicians. Any returned Products that are not found to be defective will be returned to you and we may charge you for the returned transport costs via your original payment method or hold the Products until full payment has been received by us for the return transport costs.\r\n\r\n<strong>2.3</strong> - Any Products that you return to us are returned at your own risk, therefore you should take reasonable care that any Products to be returned are fully insured, correctly addressed and adequately packed.\r\n\r\n<strong>2.4</strong> - Where we agree to accept unwanted Products back from you we reserve the right to charge you a re-stocking fee of the higher of 20% of the Product sales price or the sum of £20 which you agree to pay upon re-stocking. Any such returned Products must be unopened and in a fully resalable condition. If they are not or you have not paid the re-stocking fee we may refuse to accept the Products back. You have 5 working days in which to return unwanted Products.\r\n\r\n<strong>2.5</strong> - For products that do not meet the above criteria we reserve the right to re-package these, they will go through a full test before being accepted back and we reserve the right to charge up to 40% of the product cost for this.\r\n\r\n<strong>2.6</strong> - Any products that are deemed to be returned as faulty and have not been recorded as DOA will be returned to customers at your cost.\r\n<h3></h3>\r\n<h3>Specific software information:</h3>\r\n<h3>PaperCut Orders:</h3>\r\n<h4><strong>Ordering:</strong></h4>\r\n<strong>3.1</strong> - PaperCut will be unable to process orders in the future unless the following information is provided:\r\n<ul>\r\n 	<li>Customer organisation name</li>\r\n 	<li>Primary contact name</li>\r\n 	<li>Primary contact email</li>\r\n 	<li>City</li>\r\n 	<li>Postcode</li>\r\n 	<li>Website address</li>\r\n</ul>\r\n<h3><strong>Cancelling an order (From the date of receiving/ordering the license file/entitlement/license code):</strong></h3>\r\n<strong>4.1</strong> - A cancellation made up to and including 30 days from the license file issue date will be processed at the full original value, less a 5% fee if the invoice was paid in full on a credit card.\r\n\r\n<strong>4.2</strong> - A cancellation made from 31 days up to and including 90 Days from the license file issue date will be processed at the full original value, less an administration fee equivalent to £100.\r\n\r\n<strong>4.3</strong> - A cancellation made after 91 days can be only be negotiated under specific circumstances and will be assessed on an individual basis.\r\n<h3><strong>The issuing of Credit Notes:</strong></h3>\r\n<strong>5.1</strong> - A credit note will be issued subject to the fees listed in 2.4/2.5/4.2/4.3 only when the Invoice has been paid in full.\r\n\r\nIf you have any questions, please <a href="https://staging.selectec.com/contact/" target="_blank" rel="noopener">contact us</a>.[/vc_column_text][/vc_column][/vc_row]', 'Ordering Policies & Terms', '', 'publish', 'closed', 'closed', '', 'ordering-policies-terms', '', '', '2026-05-29 11:27:43', '2026-05-29 10:27:43', '', 0, 'http://staging.selectec.com/?page_id=5572', 0, 'page', '', 0),
(5573, 33, '2018-09-17 16:20:25', '2018-09-17 16:20:25', '<h2 style="text-align: left;">Are you looking to download Drivve Image?</h2>\r\n<h4 style="text-align: left; line-height: 1.5em;">Drivve is an image capture software designed to capture your scans. It seamlessly integrates your scan workflows into your information infrastructure. Today, we''ll be looking into how to download Drivve Image for your machine.</h4>\r\n&nbsp;\r\n\r\n1. Go to <a href="http://www.drivve.com/uk">drivve.com/uk</a> and select the login icon in the top right\r\n\r\n<img class="alignnone wp-image-2985 size-full" src="https://staging.selectec.com/wp-content/uploads/2016/11/install_drivve_stepone.png" alt="install_drivve_stepone download Drivve Image" width="907" height="379" />\r\n\r\n<strong><em>Note </em></strong><em>You will need a Drivve myDrivve account to access this site. If you do not currently have one, please click on Sign up for MyDrivve.</em>\r\n\r\n<img class="size-full wp-image-2986 alignnone" src="https://staging.selectec.com/wp-content/uploads/2016/11/install_drivve_steptwo.png" alt="install_drivve_steptwo" width="456" height="267" />\r\n\r\n&nbsp;\r\n\r\n2. Then select the Downloads option. Then select the Downloads option.\r\n<img class="size-full wp-image-2987 alignnone" src="https://staging.selectec.com/wp-content/uploads/2016/11/install_drivve_stepthree.png" alt="install_drivve_stepthree" width="856" height="421" />\r\n\r\n&nbsp;\r\n\r\n3. Then select the Drivve Product you want (e.g. Drivve Image) and then the option Software.\r\n<img class="size-full wp-image-2989 alignnone" src="https://staging.selectec.com/wp-content/uploads/2016/11/install_drivve_stepfour.png" alt="install_drivve_stepfour" width="901" height="345" />\r\n\r\n&nbsp;\r\n\r\n4. Select the software you want to download from the list.\r\n<img class="size-full wp-image-2988 alignnone" src="https://staging.selectec.com/wp-content/uploads/2016/11/install_drivve_stepfive.png" alt="install_drivve_stepfive" width="907" height="437" />\r\n<h3></h3>\r\n<h3></h3>\r\n<h3 style="text-align: left;">How to get the latest update once Drivve Image is installed.</h3>\r\n<strong>Prerequisite</strong><em>\r\nTo use the functions described in this article, the following conditions must be met:</em>\r\n<ul>\r\n 	<li><em>The Drivve | Image module Scanner Power Tools (SPT) is licensed.</em></li>\r\n 	<li><em>Drivve | Image version 6.0 or higher is used.</em></li>\r\n 	<li><em>An existing Internet connection is required.</em></li>\r\n</ul>\r\nWith the Drivve | Image Update Wizard, you can search for the latest online update. If an update is available, the wizard displays a corresponding message. Then, you can download and install the update with a single click.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">If you would like to find out more information about <a href="https://staging.selectec.com/products/drivve-image/">Drivve</a>, or if you have any questions, speak to your account manager.</h4>\r\n<h3 style="text-align: left;">If you would like to try Drivve Image, contact us to get your <strong>30-day free trial</strong> and start creating simple or complex scanning workflows.</h3>\r\n<h1></h1>', 'Download Drivve Image', '', 'inherit', 'closed', 'closed', '', '2971-autosave-v1', '', '', '2018-09-17 16:20:25', '2018-09-17 16:20:25', '', 2971, 'http://staging.selectec.com/2971-autosave-v1/', 0, 'revision', '', 0),
(5576, 33, '2018-09-17 16:20:53', '2018-09-17 16:20:53', '<h2 style="text-align: left;">Are you looking to download Drivve Image?</h2>\r\n<h4 style="text-align: left; line-height: 1.5em;">Drivve is an image capture software designed to capture your scans. It seamlessly integrates your scan workflows into your information infrastructure. Today, we''ll be looking into how to download Drivve Image for your machine.</h4>\r\n&nbsp;\r\n\r\n1. Go to <a href="http://www.drivve.com/uk">drivve.com/uk</a> and select the login icon in the top right\r\n\r\n<img class="alignnone wp-image-2985 size-full" src="https://staging.selectec.com/wp-content/uploads/2016/11/install_drivve_stepone.png" alt="install_drivve_stepone download Drivve Image" width="907" height="379" />\r\n\r\n<strong><em>Note </em></strong><em>You will need a Drivve myDrivve account to access this site. If you do not currently have one, please click on Sign up for MyDrivve.</em>\r\n\r\n<img class="size-full wp-image-2986 alignnone" src="https://staging.selectec.com/wp-content/uploads/2016/11/install_drivve_steptwo.png" alt="install_drivve_steptwo" width="456" height="267" />\r\n\r\n&nbsp;\r\n\r\n2. Then select the Downloads option. Then select the Downloads option.\r\n<img class="size-full wp-image-2987 alignnone" src="https://staging.selectec.com/wp-content/uploads/2016/11/install_drivve_stepthree.png" alt="install_drivve_stepthree" width="856" height="421" />\r\n\r\n&nbsp;\r\n\r\n3. Then select the Drivve Product you want (e.g. Drivve Image) and then the option Software.\r\n<img class="size-full wp-image-2989 alignnone" src="https://staging.selectec.com/wp-content/uploads/2016/11/install_drivve_stepfour.png" alt="install_drivve_stepfour" width="901" height="345" />\r\n\r\n&nbsp;\r\n\r\n4. Select the software you want to download from the list.\r\n<img class="size-full wp-image-2988 alignnone" src="https://staging.selectec.com/wp-content/uploads/2016/11/install_drivve_stepfive.png" alt="install_drivve_stepfive" width="907" height="437" />\r\n<h3></h3>\r\n<h3></h3>\r\n<h3 style="text-align: left;">How to get the latest update once Drivve Image is installed.</h3>\r\n<strong>Prerequisite</strong><em>\r\nTo use the functions described in this article, the following conditions must be met:</em>\r\n<ul>\r\n 	<li><em>The Drivve | Image module Scanner Power Tools (SPT) is licensed.</em></li>\r\n 	<li><em>Drivve | Image version 6.0 or higher is used.</em></li>\r\n 	<li><em>An existing Internet connection is required.</em></li>\r\n</ul>\r\nWith the Drivve | Image Update Wizard, you can search for the latest online update. If an update is available, the wizard displays a corresponding message. Then, you can download and install the update with a single click.\r\n\r\n&nbsp;\r\n<h4 style="text-align: left;">If you would like to find out more information about <a href="https://staging.selectec.com/products/drivve-image/">Drivve</a>, or if you have any questions, speak to your account manager.</h4>\r\n<h3 style="text-align: left;">If you would like to try Drivve Image, contact us to get your <strong>30-day free trial</strong> and start creating simple or complex scanning workflows.</h3>\r\n<h1></h1>', 'Download Drivve Image', '', 'inherit', 'closed', 'closed', '', '2971-revision-v1', '', '', '2018-09-17 16:20:53', '2018-09-17 16:20:53', '', 2971, 'http://staging.selectec.com/2971-revision-v1/', 0, 'revision', '', 0),
(5579, 33, '2018-09-17 16:42:25', '2018-09-17 16:42:25', '<h1 style="text-align: left;">PaperCut print script of the Month</h1>\r\n<h3 style="text-align: left; line-height: 1.5em;">Like most days I was sat at work enjoying my coffee while listening to a random playlist on Spotify when my <a href="https://en.wikipedia.org/wiki/Voice_over_IP">VOIP</a> phone rings. It was one of our valued resellers who wanted us to throw some ideas at them to meet a client''s requirements. What he wanted to do was set up a way that delegated print release could be optional for the students, and the PaperCut Shared Accounts would still be charged. There was a catch with this one where the users doing the releasing would be teaching assistants who move between classes.</h3>\r\nAt first, it seemed like it could be almost impossible to do this and make it optional. After about 15 minutes we decided that a PaperCut print script might be able to handle this and not get in the way of the workflow too much. Take a couple of minutes to digest this scenario and go and get your coffee before we start working it out.\r\n\r\n&nbsp;\r\n\r\nFirst, we need to work out what we want to do, and that is to present a list of users to any account in a group, and once selected let that user release the job.\r\nLet’s start by creating an array that will store the users we will show in the popup and set the group that this will apply to.\r\n<pre class="">var USERS = ["none", "bwayne", "tstark", "pparker", "ballen", "oqueen", "ckent"];\r\nvar GROUP = "students";</pre>\r\nAll good so far, Now we know we will want to show a popup so we might as well set a couple of variables to hold the popup message and the title.\r\n<pre>var MESSAGE = "Please select an account below to allow that user to release your job.";\r\nvar TITLE = "Select an account";</pre>\r\nAs we only want this window to appear for the student''s group we will want to check inputs.user.isInGroup() and if it isn''t the group we want we will need to leave the script.\r\n<pre>if (!inputs.user.isInGroup(GROUP)) { return; }</pre>\r\nTo display our prompt we are going to use actions.client.promptForChoice(), It will accept a message and an Array of choices which will return the selected value when the user clicks on OK.\r\n<pre>var response = actions.client.promptForChoice(MESSAGE, USERS);</pre>\r\nIf we just used this, the popup would show the document information, and a generic title so let''s set some options like hiding the job details, showing our title and setting the default choice to none.\r\n<pre>var OPTIONS = {''dialogTitle'': TITLE, ''defaultChoice'': ''none'', ''fieldLabel'': ''Accounts'', ''hideJobDetails'': true};</pre>\r\nWe now need to go back and update our actions.client.promptForChoice() method to include the options we want.\r\n<pre>var response = actions.client.promptForChoice(MESSAGE, USERS, OPTIONS);</pre>\r\nAll that is left to do now is work out how we are going to enable the other user account to release the job. To achieve this we are going to change the user that owns the print job. Usually, this would cause a problem with reporting if you wanted to know which user was sending the job but luckily for this case, it doesn''t matter as the shared account will be billed.\r\nSo what is this magical method? actions.job.changeUser(), If you plan to use this make sure the users exist and if you intend to let the users manually type in the name make sure you check the input is not longer than 50 characters.\r\n\r\nSo back to the script, we will check that the response is not "none" then change the user that owns the job to whatever the value of the response happens to be.\r\n<pre class="">if (response != ''none'') {\r\n  // Change the user\r\n  actions.job.changeUser(response);\r\n}\r\n</pre>\r\n<h3></h3>\r\n<h3 style="text-align: left;"></h3>\r\n<h3 style="text-align: left;">That is it for this month and as always the complete PaperCut print script is below.</h3>\r\n<h3 style="text-align: left;">We can help you with print scripts! You can find out more about what we offer <a href="https://staging.selectec.com/select/scripting/">here</a>. So, if you have your own requirements for a print script and you don’t have the time or in-house experience to make it then simply contact us.</h3>\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>\r\n<pre>/*\r\n* Select Release Account\r\n*\r\n* Read more at https://staging.selectec.com/papercut-print-script-month-13-select-release-account/\r\n*/\r\nfunction printJobHook(inputs, actions) {\r\n\r\n  // Users that can be selected from the dropdown\r\n  var USERS = ["none", "bwayne", "tstark", "pparker", "ballen", "oqueen", "ckent"];\r\n\r\n  // Group to apply script to\r\n  var GROUP = "students";\r\n\r\n  // Message to show in the popup\r\n  var MESSAGE = "Please select an account below to allow that user to release your job.";\r\n\r\n  // Popup Title\r\n  var TITLE = "Select an account";\r\n\r\n  // Popup options\r\n  var OPTIONS = {''dialogTitle'': TITLE, ''defaultChoice'': ''none'', ''fieldLabel'': ''Accounts'', ''hideJobDetails'': true};\r\n\r\n  // As always we will wait for analysis just to make sure there are no problems\r\n  if (!inputs.job.isAnalysisComplete) { return; }\r\n\r\n  // If user is not in the students group exit the script\r\n  if (!inputs.user.isInGroup(GROUP)) { return; }\r\n\r\n  // Get the response from the prompt and set the default value to none\r\n  var response = actions.client.promptForChoice(MESSAGE, USERS, OPTIONS);\r\n\r\n  // If the selection is not none\r\n  if (response != ''none'') {\r\n    // Change the user\r\n    actions.job.changeUser(response);\r\n  }\r\n\r\n  // We don''t need to do anything here\r\n}\r\n</pre>', 'PaperCut Print Script of the Month #13 Select Release Account', '', 'inherit', 'closed', 'closed', '', '2830-revision-v1', '', '', '2018-09-17 16:42:25', '2018-09-17 16:42:25', '', 2830, 'http://staging.selectec.com/2830-revision-v1/', 0, 'revision', '', 0),
(5580, 33, '2018-09-17 16:42:30', '2018-09-17 16:42:30', '<h1 style="text-align: left;">PaperCut print script of the Month</h1>\r\n<h3 style="text-align: left; line-height: 1.5em;">Like most days I was sat at work enjoying my coffee while listening to a random playlist on Spotify when my <a href="https://en.wikipedia.org/wiki/Voice_over_IP">VOIP</a> phone rings. It was one of our valued resellers who wanted us to throw some ideas at them to meet a client''s requirements. What he wanted to do was set up a way that delegated print release could be optional for the students, and the PaperCut Shared Accounts would still be charged. There was a catch with this one where the users doing the releasing would be teaching assistants who move between classes.</h3>\r\nAt first, it seemed like it could be almost impossible to do this and make it optional. After about 15 minutes we decided that a PaperCut print script might be able to handle this and not get in the way of the workflow too much. Take a couple of minutes to digest this scenario and go and get your coffee before we start working it out.\r\n\r\n&nbsp;\r\n\r\nFirst, we need to work out what we want to do, and that is to present a list of users to any account in a group, and once selected let that user release the job.\r\nLet’s start by creating an array that will store the users we will show in the popup and set the group that this will apply to.\r\n<pre class="">var USERS = ["none", "bwayne", "tstark", "pparker", "ballen", "oqueen", "ckent"];\r\nvar GROUP = "students";</pre>\r\nAll good so far, Now we know we will want to show a popup so we might as well set a couple of variables to hold the popup message and the title.\r\n<pre>var MESSAGE = "Please select an account below to allow that user to release your job.";\r\nvar TITLE = "Select an account";</pre>\r\nAs we only want this window to appear for the student''s group we will want to check inputs.user.isInGroup() and if it isn''t the group we want we will need to leave the script.\r\n<pre>if (!inputs.user.isInGroup(GROUP)) { return; }</pre>\r\nTo display our prompt we are going to use actions.client.promptForChoice(), It will accept a message and an Array of choices which will return the selected value when the user clicks on OK.\r\n<pre>var response = actions.client.promptForChoice(MESSAGE, USERS);</pre>\r\nIf we just used this, the popup would show the document information, and a generic title so let''s set some options like hiding the job details, showing our title and setting the default choice to none.\r\n<pre>var OPTIONS = {''dialogTitle'': TITLE, ''defaultChoice'': ''none'', ''fieldLabel'': ''Accounts'', ''hideJobDetails'': true};</pre>\r\nWe now need to go back and update our actions.client.promptForChoice() method to include the options we want.\r\n<pre>var response = actions.client.promptForChoice(MESSAGE, USERS, OPTIONS);</pre>\r\nAll that is left to do now is work out how we are going to enable the other user account to release the job. To achieve this we are going to change the user that owns the print job. Usually, this would cause a problem with reporting if you wanted to know which user was sending the job but luckily for this case, it doesn''t matter as the shared account will be billed.\r\nSo what is this magical method? actions.job.changeUser(), If you plan to use this make sure the users exist and if you intend to let the users manually type in the name make sure you check the input is not longer than 50 characters.\r\n\r\nSo back to the script, we will check that the response is not "none" then change the user that owns the job to whatever the value of the response happens to be.\r\n<pre class="">if (response != ''none'') {\r\n  // Change the user\r\n  actions.job.changeUser(response);\r\n}\r\n</pre>\r\n<h3></h3>\r\n<h3 style="text-align: left;"></h3>\r\n<h3 style="text-align: left;">That is it for this month and as always the complete PaperCut print script is below.</h3>\r\n<h3 style="text-align: left;">We can help you with print scripts! You can find out more about what we offer <a href="https://staging.selectec.com/select/scripting/">here</a>. So, if you have your own requirements for a print script and you don’t have the time or in-house experience to make it then simply contact us.</h3>\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>\r\n<pre>/*\r\n* Select Release Account\r\n*\r\n* Read more at https://staging.selectec.com/papercut-print-script-month-13-select-release-account/\r\n*/\r\nfunction printJobHook(inputs, actions) {\r\n\r\n  // Users that can be selected from the dropdown\r\n  var USERS = ["none", "bwayne", "tstark", "pparker", "ballen", "oqueen", "ckent"];\r\n\r\n  // Group to apply script to\r\n  var GROUP = "students";\r\n\r\n  // Message to show in the popup\r\n  var MESSAGE = "Please select an account below to allow that user to release your job.";\r\n\r\n  // Popup Title\r\n  var TITLE = "Select an account";\r\n\r\n  // Popup options\r\n  var OPTIONS = {''dialogTitle'': TITLE, ''defaultChoice'': ''none'', ''fieldLabel'': ''Accounts'', ''hideJobDetails'': true};\r\n\r\n  // As always we will wait for analysis just to make sure there are no problems\r\n  if (!inputs.job.isAnalysisComplete) { return; }\r\n\r\n  // If user is not in the students group exit the script\r\n  if (!inputs.user.isInGroup(GROUP)) { return; }\r\n\r\n  // Get the response from the prompt and set the default value to none\r\n  var response = actions.client.promptForChoice(MESSAGE, USERS, OPTIONS);\r\n\r\n  // If the selection is not none\r\n  if (response != ''none'') {\r\n    // Change the user\r\n    actions.job.changeUser(response);\r\n  }\r\n\r\n  // We don''t need to do anything here\r\n}\r\n</pre>', 'PaperCut Print Script of the Month #13 Select Release Account', '', 'inherit', 'closed', 'closed', '', '2830-autosave-v1', '', '', '2018-09-17 16:42:30', '2018-09-17 16:42:30', '', 2830, 'http://staging.selectec.com/2830-autosave-v1/', 0, 'revision', '', 0),
(5581, 33, '2018-09-17 16:43:25', '2018-09-17 16:43:25', '<h1 style="text-align: left;">PaperCut print script of the Month</h1>\r\n<h3 style="text-align: left; line-height: 1.5em;">Like most days I was sat at work enjoying my coffee while listening to a random playlist on Spotify when my <a href="https://en.wikipedia.org/wiki/Voice_over_IP">VOIP</a> phone rings. It was one of our valued resellers who wanted us to throw some ideas at them to meet a client''s requirements. What he wanted to do was set up a way that delegated print release could be optional for the students, and the PaperCut Shared Accounts would still be charged. There was a catch with this one where the users doing the releasing would be teaching assistants who move between classes.</h3>\r\nAt first, it seemed like it could be almost impossible to do this and make it optional. After about 15 minutes we decided that a PaperCut print script might be able to handle this and not get in the way of the workflow too much. Take a couple of minutes to digest this scenario and go and get your coffee before we start working it out.\r\n\r\n&nbsp;\r\n\r\nFirst, we need to work out what we want to do, and that is to present a list of users to any account in a group, and once selected let that user release the job.\r\nLet’s start by creating an array that will store the users we will show in the popup and set the group that this will apply to.\r\n<pre class="">var USERS = ["none", "bwayne", "tstark", "pparker", "ballen", "oqueen", "ckent"];\r\nvar GROUP = "students";</pre>\r\nAll good so far, Now we know we will want to show a popup so we might as well set a couple of variables to hold the popup message and the title.\r\n<pre>var MESSAGE = "Please select an account below to allow that user to release your job.";\r\nvar TITLE = "Select an account";</pre>\r\nAs we only want this window to appear for the student''s group we will want to check inputs.user.isInGroup() and if it isn''t the group we want we will need to leave the script.\r\n<pre>if (!inputs.user.isInGroup(GROUP)) { return; }</pre>\r\nTo display our prompt we are going to use actions.client.promptForChoice(), It will accept a message and an Array of choices which will return the selected value when the user clicks on OK.\r\n<pre>var response = actions.client.promptForChoice(MESSAGE, USERS);</pre>\r\nIf we just used this, the popup would show the document information, and a generic title so let''s set some options like hiding the job details, showing our title and setting the default choice to none.\r\n<pre>var OPTIONS = {''dialogTitle'': TITLE, ''defaultChoice'': ''none'', ''fieldLabel'': ''Accounts'', ''hideJobDetails'': true};</pre>\r\nWe now need to go back and update our actions.client.promptForChoice() method to include the options we want.\r\n<pre>var response = actions.client.promptForChoice(MESSAGE, USERS, OPTIONS);</pre>\r\nAll that is left to do now is work out how we are going to enable the other user account to release the job. To achieve this we are going to change the user that owns the print job. Usually, this would cause a problem with reporting if you wanted to know which user was sending the job but luckily for this case, it doesn''t matter as the shared account will be billed.\r\nSo what is this magical method? actions.job.changeUser(), If you plan to use this make sure the users exist and if you intend to let the users manually type in the name make sure you check the input is not longer than 50 characters.\r\n\r\nSo back to the script, we will check that the response is not "none" then change the user that owns the job to whatever the value of the response happens to be.\r\n<pre class="">if (response != ''none'') {\r\n  // Change the user\r\n  actions.job.changeUser(response);\r\n}\r\n</pre>\r\n<h3></h3>\r\n<h3 style="text-align: left;"></h3>\r\n<h3 style="text-align: left;">That is it for this month and as always the complete PaperCut print script is below.</h3>\r\n<h3 style="text-align: left; line-height: 1.5em;">We can help you with print scripts! You can find out more about what we offer <a href="https://staging.selectec.com/select/scripting/">here</a>. So, if you have your own requirements for a print script and you don’t have the time or in-house experience to make it then simply contact us.</h3>\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>\r\n<pre>/*\r\n* Select Release Account\r\n*\r\n* Read more at https://staging.selectec.com/papercut-print-script-month-13-select-release-account/\r\n*/\r\nfunction printJobHook(inputs, actions) {\r\n\r\n  // Users that can be selected from the dropdown\r\n  var USERS = ["none", "bwayne", "tstark", "pparker", "ballen", "oqueen", "ckent"];\r\n\r\n  // Group to apply script to\r\n  var GROUP = "students";\r\n\r\n  // Message to show in the popup\r\n  var MESSAGE = "Please select an account below to allow that user to release your job.";\r\n\r\n  // Popup Title\r\n  var TITLE = "Select an account";\r\n\r\n  // Popup options\r\n  var OPTIONS = {''dialogTitle'': TITLE, ''defaultChoice'': ''none'', ''fieldLabel'': ''Accounts'', ''hideJobDetails'': true};\r\n\r\n  // As always we will wait for analysis just to make sure there are no problems\r\n  if (!inputs.job.isAnalysisComplete) { return; }\r\n\r\n  // If user is not in the students group exit the script\r\n  if (!inputs.user.isInGroup(GROUP)) { return; }\r\n\r\n  // Get the response from the prompt and set the default value to none\r\n  var response = actions.client.promptForChoice(MESSAGE, USERS, OPTIONS);\r\n\r\n  // If the selection is not none\r\n  if (response != ''none'') {\r\n    // Change the user\r\n    actions.job.changeUser(response);\r\n  }\r\n\r\n  // We don''t need to do anything here\r\n}\r\n</pre>', 'PaperCut Print Script of the Month #13 Select Release Account', '', 'inherit', 'closed', 'closed', '', '2830-revision-v1', '', '', '2018-09-17 16:43:25', '2018-09-17 16:43:25', '', 2830, 'http://staging.selectec.com/2830-revision-v1/', 0, 'revision', '', 0),
(5582, 33, '2018-09-17 17:03:31', '2018-09-17 17:03:31', '<h2 style="text-align: left;">Using PaperCut in dark mode on your Mac</h2>\n<h3 style="text-align: left; line-height: 1.5em;">If you are using a Mac there is a good chance you are using PaperCut in dark mode on your Mac and why wouldn''t you it is a bit easier on the eyes and everything looks better in black right? The one thing that has been really bugging our Mac users here is the PaperCut PC Client doesn''t actually have an icon for this so at times it is hard to tell if it is running.</h3>\n&nbsp;\n\n&nbsp;\n\n[caption id="attachment_2795" align="aligncenter" width="802"]<img class="wp-image-2795 size-full" src="https://staging.selectec.com/wp-content/uploads/2016/09/before_dark_mode.png" alt="before_dark_mode PaperCut in dark mode on your Mac" width="802" height="100" /> Before - PaperCut client running in dark mode - no client icon visible[/caption]\n\n<a href="/papercut-mf-16-3/" rel="noopener">PaperCut 16.3</a> has come out and there was no new icon for PaperCut in dark mode on your Mac.  Our techs decided to take a bit of a poke around and have found a workaround that would make the PC Client <strong>unsupported</strong>, As in if you have any issues make sure you test with a backed up version of the Client before opening any tickets.\n<ul>\n 	<li>Open PCClient.app\\Contents\\Java</li>\n 	<li>Open papercut-client-[version].jar in your favourite archiving tool</li>\n 	<li>Browse to biz\\papercut\\pcng\\client\\uit\\images\\ inside the .jar file</li>\n 	<li>Look for "client-mac-tray-icon-1024x1024.png"</li>\n 	<li>Open the png file in Photoshop (other editors are available) and go to &gt; Image &gt; Adjustments &gt; Invert</li>\n 	<li>Save the file with the changes</li>\n 	<li>Drop the file back into the archive</li>\n 	<li>Start up the client and enjoy being able to see if the client is running</li>\n 	<li>Don''t forget this would make the PC Client unsupported</li>\n</ul>\n[caption id="attachment_2797" align="aligncenter" width="750"]<img class="wp-image-2797 size-full" src="https://staging.selectec.com/wp-content/uploads/2016/09/after_dark_mode.png" alt="after_dark_mode" width="750" height="92" /> After - Users can now easily find and select the PaperCut client icon.[/caption]\n\nDon''t forget, this is unsupported...', 'Mac OS Dark Mode & PaperCut', '', 'inherit', 'closed', 'closed', '', '2792-autosave-v1', '', '', '2018-09-17 17:03:31', '2018-09-17 17:03:31', '', 2792, 'http://staging.selectec.com/2792-autosave-v1/', 0, 'revision', '', 0),
(5583, 33, '2018-09-17 17:04:34', '2018-09-17 17:04:34', '<h2 style="text-align: left;">Using PaperCut in dark mode on your Mac</h2>\r\n<h3 style="text-align: left; line-height: 1.5em;">If you are using a Mac there is a good chance you are using PaperCut in dark mode on your Mac and why wouldn''t you it is a bit easier on the eyes and everything looks better in black right? The one thing that has been really bugging our Mac users here is the PaperCut PC Client doesn''t actually have an icon for this so at times it is hard to tell if it is running.</h3>\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n[caption id="attachment_2795" align="aligncenter" width="802"]<img class="wp-image-2795 size-full" src="https://staging.selectec.com/wp-content/uploads/2016/09/before_dark_mode.png" alt="before_dark_mode PaperCut in dark mode on your Mac" width="802" height="100" /> Before - PaperCut client running in dark mode - no client icon visible[/caption]\r\n\r\n<a href="/papercut-mf-16-3/" rel="noopener">PaperCut 16.3</a> has come out and there was no new icon for PaperCut in dark mode on your Mac.  Our techs decided to take a bit of a poke around and have found a workaround that would make the PC Client <strong>unsupported</strong>, As in if you have any issues make sure you test with a backed up version of the Client before opening any tickets.\r\n<ul>\r\n 	<li>Open PCClient.app\\Contents\\Java</li>\r\n 	<li>Open papercut-client-[version].jar in your favourite archiving tool</li>\r\n 	<li>Browse to biz\\papercut\\pcng\\client\\uit\\images\\ inside the .jar file</li>\r\n 	<li>Look for "client-mac-tray-icon-1024x1024.png"</li>\r\n 	<li>Open the png file in Photoshop (other editors are available) and go to &gt; Image &gt; Adjustments &gt; Invert</li>\r\n 	<li>Save the file with the changes</li>\r\n 	<li>Drop the file back into the archive</li>\r\n 	<li>Start up the client and enjoy being able to see if the client is running</li>\r\n 	<li>Don''t forget this would make the PC Client unsupported</li>\r\n</ul>\r\n[caption id="attachment_2797" align="aligncenter" width="750"]<img class="wp-image-2797 size-full" src="https://staging.selectec.com/wp-content/uploads/2016/09/after_dark_mode.png" alt="after_dark_mode" width="750" height="92" /> After - Users can now easily find and select the PaperCut client icon.[/caption]\r\n\r\nDon''t forget, this is unsupported...', 'Mac OS Dark Mode & PaperCut', '', 'inherit', 'closed', 'closed', '', '2792-revision-v1', '', '', '2018-09-17 17:04:34', '2018-09-17 17:04:34', '', 2792, 'http://staging.selectec.com/2792-revision-v1/', 0, 'revision', '', 0),
(5584, 33, '2018-09-17 17:05:15', '2018-09-17 17:05:15', '<h2 style="text-align: left;">Using PaperCut in dark mode on your Mac</h2>\r\n<h3 style="text-align: left; line-height: 1.5em;">If you are using a Mac there is a good chance you are using PaperCut in dark mode on your Mac and why wouldn''t you it is a bit easier on the eyes and everything looks better in black right? The one thing that has been really bugging our Mac users here is the PaperCut PC Client doesn''t actually have an icon for this so at times it is hard to tell if it is running.</h3>\r\n&nbsp;\r\n\r\n&nbsp;\r\n\r\n[caption id="attachment_2795" align="aligncenter" width="802"]<img class="wp-image-2795 size-full" src="https://staging.selectec.com/wp-content/uploads/2016/09/before_dark_mode.png" alt="before_dark_mode PaperCut in dark mode on your Mac" width="802" height="100" /> Before - PaperCut client running in dark mode - no client icon visible[/caption]\r\n\r\n&nbsp;\r\n\r\n<a href="/papercut-mf-16-3/" rel="noopener">PaperCut 16.3</a> has come out and there was no new icon for PaperCut in dark mode on your Mac.  Our techs decided to take a bit of a poke around and have found a workaround that would make the PC Client <strong>unsupported</strong>, As in if you have any issues make sure you test with a backed up version of the Client before opening any tickets.\r\n<ul>\r\n 	<li>Open PCClient.app\\Contents\\Java</li>\r\n 	<li>Open papercut-client-[version].jar in your favourite archiving tool</li>\r\n 	<li>Browse to biz\\papercut\\pcng\\client\\uit\\images\\ inside the .jar file</li>\r\n 	<li>Look for "client-mac-tray-icon-1024x1024.png"</li>\r\n 	<li>Open the png file in Photoshop (other editors are available) and go to &gt; Image &gt; Adjustments &gt; Invert</li>\r\n 	<li>Save the file with the changes</li>\r\n 	<li>Drop the file back into the archive</li>\r\n 	<li>Start up the client and enjoy being able to see if the client is running</li>\r\n 	<li>Don''t forget this would make the PC Client unsupported</li>\r\n</ul>\r\n&nbsp;\r\n\r\n[caption id="attachment_2797" align="aligncenter" width="750"]<img class="wp-image-2797 size-full" src="https://staging.selectec.com/wp-content/uploads/2016/09/after_dark_mode.png" alt="after_dark_mode" width="750" height="92" /> After - Users can now easily find and select the PaperCut client icon.[/caption]\r\n\r\n&nbsp;\r\n\r\nDon''t forget, this is unsupported...', 'Mac OS Dark Mode & PaperCut', '', 'inherit', 'closed', 'closed', '', '2792-revision-v1', '', '', '2018-09-17 17:05:15', '2018-09-17 17:05:15', '', 2792, 'http://staging.selectec.com/2792-revision-v1/', 0, 'revision', '', 0),
(5585, 33, '2018-09-17 17:18:53', '2018-09-17 17:18:53', '<h2>What''s new in PaperCut MF 16.3</h2>\n&nbsp;\n\nThe talented (and productive) PaperCut Dev team have been busy working their way through the <a href="https://best.kmbs.us/pages/" target="_blank" rel="noopener noreferrer">bEST certification</a> process with Konica Minolta. The end result is a 16.3 with Integrated Scanning on the Konica platform.\n\n[widgetkit id="34" name="Blog Post - 16.3 features"]\n<h3 style="text-align: left; line-height: 1.5em;">Want to learn the new features PaperCut MF 16.3 offers or have questions? Simply get in touch with your Account Manager or give us a call on <strong>01256 246970</strong>.</h3>\n<div class="well well-lg">\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n</div>\nAs always the full release notes are below, enjoy!\n\n&nbsp;\n\n&nbsp;\n<h2 class="green">Release Notes - September 2016 - PaperCut MF 16.3</h2>\n[widgetkit id="35" name="BLOG POST - v16.3 release notes"]', 'PaperCut MF 16.3', '', 'inherit', 'closed', 'closed', '', '2763-autosave-v1', '', '', '2018-09-17 17:18:53', '2018-09-17 17:18:53', '', 2763, 'http://staging.selectec.com/2763-autosave-v1/', 0, 'revision', '', 0),
(5586, 33, '2018-09-17 17:18:55', '2018-09-17 17:18:55', '<h2>What''s new in PaperCut MF 16.3</h2>\r\n&nbsp;\r\n\r\nThe talented (and productive) PaperCut Dev team have been busy working their way through the <a href="https://best.kmbs.us/pages/" target="_blank" rel="noopener noreferrer">bEST certification</a> process with Konica Minolta. The end result is a 16.3 with Integrated Scanning on the Konica platform.\r\n\r\n[widgetkit id="34" name="Blog Post - 16.3 features"]\r\n<h3 style="text-align: left; line-height: 1.5em;">Want to learn the new features PaperCut MF 16.3 offers or have questions? Simply get in touch with your Account Manager or give us a call on <strong>01256 246970</strong>.</h3>\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>\r\nAs always the full release notes are below, enjoy!\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h2 class="green">Release Notes - September 2016 - PaperCut MF 16.3</h2>\r\n[widgetkit id="35" name="BLOG POST - v16.3 release notes"]', 'PaperCut MF 16.3', '', 'inherit', 'closed', 'closed', '', '2763-revision-v1', '', '', '2018-09-17 17:18:55', '2018-09-17 17:18:55', '', 2763, 'http://staging.selectec.com/2763-revision-v1/', 0, 'revision', '', 0),
(5587, 33, '2018-09-17 17:19:18', '2018-09-17 17:19:18', '<h2>What''s new in PaperCut MF 16.3</h2>\r\n&nbsp;\r\n\r\nThe talented (and productive) PaperCut Dev team have been busy working their way through the <a href="https://best.kmbs.us/pages/" target="_blank" rel="noopener noreferrer">bEST certification</a> process with Konica Minolta. The end result is a 16.3 with Integrated Scanning on the Konica platform.\r\n\r\n[widgetkit id="34" name="Blog Post - 16.3 features"]\r\n<h3 style="text-align: left; line-height: 1.5em;">Want to learn the new features PaperCut MF 16.3 offers or have questions? Simply get in touch with your Account Manager or give us a call on <strong>01256 246970</strong>.</h3>\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>\r\nAs always the full release notes are below, enjoy!\r\n\r\n&nbsp;\r\n\r\n&nbsp;\r\n<h2 class="green">Release Notes - September 2016 - PaperCut MF 16.3</h2>\r\n&nbsp;\r\n\r\n[widgetkit id="35" name="BLOG POST - v16.3 release notes"]', 'PaperCut MF 16.3', '', 'inherit', 'closed', 'closed', '', '2763-revision-v1', '', '', '2018-09-17 17:19:18', '2018-09-17 17:19:18', '', 2763, 'http://staging.selectec.com/2763-revision-v1/', 0, 'revision', '', 0),
(5588, 33, '2018-09-18 08:53:21', '2018-09-18 08:53:21', '<h2 style="text-align: left; line-height: 1.5em;">PaperCut Print Script of the month</h2>\n<h4 style="text-align: left; line-height: 1.5em;">This month we are going to look at making sure the jobs sent by users over the weekend through WebPrint are not cancelled by the hold/release settings. Grab a cup of coffee and we can be started.</h4>\nThe first step will be working out how we can tell the source of the print job. Luckily there is a method that does this for us inputs.job.jobSourceName() this would return the name of the user''s machine, but if you are using Google Cloud Print it will be GOOGLE_CLOUD_PRINT, For WebPrint it will be WEB_PRINT and if you are using Email to Print, it will be EMAIL_PRINTING. Now we know what it does and what we should be looking for we can start building our PaperCut Print Script.\n<pre class="">if (inputs.job.jobSourceName == "WEB_PRINT") {\n  // More code will go here\n}\n</pre>\nInside this if statement we will only be dealing with Web Print jobs so all we need to do now is override the system set Hold / Release Timeout option which we can do using actions.job.setHoldReleaseTimeout() the minimum value for this is 5 minutes but we want to set it a little bit higher to maybe 2 days (2880 minutes) which cover us for any jobs printed over the weekend. With this option in place our if block will now look something like this.\n<pre class="">if (inputs.job.jobSourceName == "WEB_PRINT") {\n  actions.job.setHoldReleaseTimeout(2880);\n}</pre>\nNow we could stop here, but this setting would also impact jobs printed during the week which we don''t want to happen. To get around this, we need to take the lines above and make use of Javascript date methods so we can detect if it is the weekend or not, To do this we will check the Date.GetDay() for a 6 or a 0 where 6 is Saturday and 0 is Sunday.\n<pre class="">var today = new Date();\nif (today.getDay() == 6 || today.getDay() == 0) {\n  // The rest of the code will go here\n}</pre>\n<h4></h4>\n<h4></h4>\n<h4 style="text-align: left; line-height: 1.5em;">That is it for this month and as always the complete PaperCut Print Script is below. If you have your own requirements for a <a href="https://staging.selectec.com/select/scripting/">print script</a> and you don’t have the time or in-house experience to make it you can find out how we can help you by getting in touch with our sales team.</h4>\n<div class="well well-lg">\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\n</div>\n<pre>/*\n* Hold Web Print jobs for longer over the weekend\n*\n* Read more at https://staging.selectec.com/papercut-print-script-month-11-setting-queue-timeout-webprint/\n*/\n\nfunction printJobHook(inputs, actions) {\n  var today = new Date();\n  \n  // If job is from Web Print\n  if (inputs.job.jobSourceName == "WEB_PRINT") {\n    // If today is Saturday or Sunday\n    if (today.getDay() == 6 || today.getDay() == 0) {\n      // Set hold timeout to 2880 minutes\n      actions.job.setHoldReleaseTimeout(2880);\n    }\n  }\n}\n</pre>', 'PaperCut Print Script of the Month #11 Setting queue timeout for WebPrint', '', 'inherit', 'closed', 'closed', '', '2709-autosave-v1', '', '', '2018-09-18 08:53:21', '2018-09-18 08:53:21', '', 2709, 'http://staging.selectec.com/2709-autosave-v1/', 0, 'revision', '', 0),
(5592, 33, '2018-09-18 08:54:14', '2018-09-18 08:54:14', '<h2 style="text-align: left; line-height: 1.5em;">PaperCut Print Script of the month</h2>\r\n<h4 style="text-align: left; line-height: 1.5em;">This month we are going to look at making sure the jobs sent by users over the weekend through WebPrint are not cancelled by the hold/release settings. Grab a cup of coffee and we can be started.</h4>\r\nThe first step will be working out how we can tell the source of the print job. Luckily there is a method that does this for us inputs.job.jobSourceName() this would return the name of the user''s machine, but if you are using Google Cloud Print it will be GOOGLE_CLOUD_PRINT, For WebPrint it will be WEB_PRINT and if you are using Email to Print, it will be EMAIL_PRINTING. Now we know what it does and what we should be looking for we can start building our PaperCut Print Script.\r\n<pre class="">if (inputs.job.jobSourceName == "WEB_PRINT") {\r\n  // More code will go here\r\n}\r\n</pre>\r\nInside this if statement we will only be dealing with Web Print jobs so all we need to do now is override the system set Hold/Release Timeout option which we can do using actions.job.setHoldReleaseTimeout() the minimum value for this is 5 minutes but we want to set it a little bit higher to maybe 2 days (2880 minutes) which cover us for any jobs printed over the weekend. With this option in place our if block will now look something like this.\r\n<pre class="">if (inputs.job.jobSourceName == "WEB_PRINT") {\r\n  actions.job.setHoldReleaseTimeout(2880);\r\n}</pre>\r\nNow we could stop here, but this setting would also impact jobs printed during the week which we don''t want to happen. To get around this, we need to take the lines above and make use of Javascript date methods so we can detect if it is the weekend or not, To do this we will check the Date.GetDay() for a 6 or a 0 where 6 is Saturday and 0 is Sunday.\r\n<pre class="">var today = new Date();\r\nif (today.getDay() == 6 || today.getDay() == 0) {\r\n  // The rest of the code will go here\r\n}</pre>\r\n<h4></h4>\r\n<h4></h4>\r\n<h4 style="text-align: left; line-height: 1.5em;">That is it for this month and as always the complete PaperCut Print Script is below. If you have your own requirements for a <a href="https://staging.selectec.com/select/scripting/">print script</a> and you don’t have the time or in-house experience to make it you can find out how we can help you by getting in touch with our sales team.</h4>\r\n<div class="well well-lg">\r\n<h3 style="text-align: center;">Get in touch today | <a href="mailto:sales@selectec.com">sales@selectec.com</a></h3>\r\n</div>\r\n<pre>/*\r\n* Hold Web Print jobs for longer over the weekend\r\n*\r\n* Read more at https://staging.selectec.com/papercut-print-script-month-11-setting-queue-timeout-webprint/\r\n*/\r\n\r\nfunction printJobHook(inputs, actions) {\r\n  var today = new Date();\r\n  \r\n  // If job is from Web Print\r\n  if (inputs.job.jobSourceName == "WEB_PRINT") {\r\n    // If today is Saturday or Sunday\r\n    if (today.getDay() == 6 || today.getDay() == 0) {\r\n      // Set hold timeout to 2880 minutes\r\n      actions.job.setHoldReleaseTimeout(2880);\r\n    }\r\n  }\r\n}\r\n</pre>', 'PaperCut Print Script of the Month #11 Setting queue timeout for WebPrint', '', 'inherit', 'closed', 'closed', '', '2709-revision-v1', '', '', '2018-09-18 08:54:14', '2018-09-18 08:54:14', '', 2709, 'http://staging.selectec.com/2709-revision-v1/', 0, 'revision', '', 0),
(5593, 33, '2018-09-18 08:56:26', '2018-09-18 08:56:26', '<div class="preview-header-container is-hidden-in-fullscreen" tabindex="-1">\n<div id="mod-preview-header-1" class="preview-header preview-header-shared" data-module="preview-header" data-resin-component="header">\n<div class="preview-header-left"></div>\n<h2 class="preview-header-left">What''s new in PaperCut 16.2?</h2>\n<div class="preview-header-left"></div>\n<div class="preview-header-left"></div>\n<div class="preview-header-left"></div>\n<div class="preview-header-left">PaperCut 16.2 is now available to download and install. E<span class="tx">ven though this is a <em>minor</em> point release update from PaperCut HQ there are some <strong>major</strong> </span><span class="tx">enhancements and some very exciting new features. </span></div>\n<div class="preview-header-left"></div>\n</div>\n</div>\n<div class="preview-header-left">[widgetkit id="33"]</div>\n<div class="preview-header-left"></div>\n<div class="preview-header-container is-hidden-in-fullscreen" tabindex="-1">\n<div id="mod-preview-header-1" class="preview-header preview-header-shared" data-module="preview-header" data-resin-component="header">\n<div class="preview-header-left"></div>\n<div class="preview-header-left"><span class="tx">For more information, please follow the link <a href="http://www.papercut.com/products/mf/release-history/">here</a>. </span><span class="tx">This will give you the low down on the new features and enhancements in this exciting new update. The support team put together a quick <a href="https://www.youtube.com/watch?v=f3pYS3hzVFw">video</a> to show off the new Web Print features.</span></div>\n<div class="preview-header-left"></div>\n<div class="preview-header-left"><span class="tx">As always, if you have any further questions at all or need any further information then please get in touch </span><span class="tx">with your friendly neighbourhood Channel Manager and they will be more than happy to help.</span></div>\n<div class="preview-header-left"></div>\n</div>\n</div>\n<div class="preview-body-container" data-resin-component="content"></div>', 'PaperCut MF V16.2', '', 'inherit', 'closed', 'closed', '', '2692-autosave-v1', '', '', '2018-09-18 08:56:26', '2018-09-18 08:56:26', '', 2692, 'http://staging.selectec.com/2692-autosave-v1/', 0, 'revision', '', 0);
