Breakthrough features, unmatched flexibility

From SSO with MFA to the all-new intelligent print routing, PaperCut are delivering powerful tools that give you control while offering customers more choice.

Modern authentication & user onboarding

Enhance your clients’ security and user experience with PaperCut Hive’s advanced authentication options and streamlined onboarding process. Offer flexibility, convenience, and robust security all in one package.

Secure SSO & MFA

Implement SAML-based Single Sign-on (SSO) and Multi-Factor Authentication (MFA) to ensure a seamless and secure log in experience for both admins and end users. With these features, customers can:

Integrate with existing Identity Providers (IdPs) like Microsoft Entra ID, Google Workspace, and Okta.
Centralize authentication, reducing the risk of security breaches, and helping to meet industry certifications.
Enable SSO and MFA to give users a log in experience that is familiar and consistent with other software within the organization.

Tailored user onboarding

Customize the onboarding journey to fit your customers' unique needs. Whether it’s IT-driven or user-driven, the flexibility of onboarding options ensures a smooth start for all users:

Choose from multiple invite methods: email, messaging apps (e.g., Slack, Microsoft Teams), or direct link.
Customize which options users get within the PaperCut Hive User Portal (desktop app, mobile app, or both)
Syncing users from a directory? Delay invites until the perfect moment, ensuring users receive them when everything is ready.

Self-serve user portal

Empower end users with a dedicated portal designed for self-service and minimal IT intervention. The User Portal allows users to:

Set up their devices independently, reducing reliance on IT admins or hunting for email invitations.
Access their print history, view access codes, and link their managed devices.
Detects whether the computer app is already installed and linked on a user's computer after IT deployment, simplifying the setup process for users.

Authenticate on print

Simplify the print setup process, especially in environments where the PaperCut Hive app is deployed via MDM tools like Jamf or Microsoft Intune. Key benefits include:

One-time authentication at the point of first print, reducing user setup steps.
Improved user experience on shared devices, removing the need to track down invite emails.
Enhanced security with authentication happening only when it’s truly needed.

Autopilot & print delivery profiles

PaperCut has optimized your customers’ print environment with PaperCut Hive’s intelligent Autopilot and customizable Print Delivery Profiles. Deliver unmatched scalability, reliability, and control, ensuring seamless print management across any network.

Autopilot

Autopilot is PaperCut Hive’s intelligent print routing engine that automatically detects the optimal path for every print job, ensuring efficient and reliable printing across complex environments.

Automatically selects the best clients to minimize network traffic and maximize print speed.
Scales effortlessly across multiple sites and complex networks, handling high volumes of print jobs without additional configuration or the addition of dedicated clients.
Reduces admin workload by removing the need for manual network adjustments, enhancing the overall user experience.

Print delivery profiles

Print Delivery Profiles provide IT admins with the ability to create tailored print paths, offering precise control over how print jobs are routed to specific devices within their organization.

Customize print paths based on unique network configurations and organizational needs.
Ensure reliable print delivery in environments with multiple subnets, offices, or specialized printing requirements.
Simplify troubleshooting with clearly defined routes, which allows you to know where hiccups have occurred.

Cost tracking

Help your customers gain valuable insights into their print environment with PaperCut Hive’s Cost Tracking. Offer detailed insights, improved cost visibility, and tools to promote cost-efficient and sustainable printing practices.

Customers can gain visibility into the financial impact of printing and copying within their organization with PaperCut Hive’s Cost Tracking. Help them understand where money is being spent, use cost data for budgeting and reporting, and encourage user accountability and cost-saving behaviors - all while supporting sustainability goals.

Set up cost tracking

Empower your customers to start managing their printing budgets with an easy-to-configure cost-tracking system.

Set custom costs per page based on paper size, color, and simplex/duplex settings.
Assign printers to specific cost profiles to ensure accurate cost allocation.
Customize the system to suit your customer’s location, including currency symbols and the number of decimal places.

Granular reporting and analysis

Provide your customers with powerful reporting tools to analyze printing expenses by user, printer, or job.

Access built-in reports and job logs to track usage trends and cost drivers.
Export CSV data for deeper analysis, giving flexibility in financial planning.
Identify cost-saving opportunities by comparing usage across different departments or devices.

Support strategic account reviews

Leverage cost tracking data to provide added value in customer account reviews and optimize device management.

Use cost data in account reviews to highlight savings opportunities and demonstrate value.
Recommend adjustments to device placement, swapping more expensive devices with lower-cost alternatives, and helping customers explore where high volumes are going to high-cost desktop printers.
Partner with customers to promote more efficient printing practices, aligning with their budget and sustainability goals.

An all-new full embedded app for Kyocera

Elevate the Kyocera printing experience with PaperCut Hive’s new full embedded app, now featuring integrated scanning and a streamlined user experience that aligns with other embedded platforms, perfect for organizations with mixed fleets.

The new full embedded app

The new Kyocera embedded app provides a consistent user experience across all Kyocera devices, simplifying management and enhancing functionality.

Deliver a unified interface that aligns with other PaperCut Hive embedded platforms, making it easier for organizations with mixed device fleets.
Minimize the learning curve for end users by providing a consistent experience across multiple device types.
Simplify deployment further with one-click installation, making it easier and faster to install the new embedded app across all Kyocera devices.

Integrated scanning

Empower your customers with Integrated Scanning directly from Kyocera devices, enabling seamless scanning to email or popular cloud storage destinations like Google Drive, Dropbox, and Microsoft OneDrive, ensuring compatibility with their existing storage solutions.

Simplify scanning workflows for your customers with quick access to scanning options directly from the PaperCut interface.
Centrally manage and configure scanning settings, minimizing admin overhead and reducing user errors, providing a more efficient solution for organizations.
Offer advanced customization with Quick Scan Capture Fields, allowing end users to select delivery destinations or add metadata such as customer information directly at the device, streamlining their scanning processes.