Welcome to our Support Portal
From here you can view any of your previous tickets on our helpdesk, or start a new ticket. You can also search KB articles for the different software applications we sell. And if you have any issues as always, please don’t hessitate to get in touch.
Search for knowledge base articles on our products
Downloads
Are you looking for older embedded applications for all your supported devices? We have you covered. Click the link below to see our library of older PaperCut embedded software.
Are you looking for the latest App Blaster from Elatec? The latest version is available for the TWN4 reader via the link below. Please click the link to download the latest application.
From the outset Selectec have designed and supported our resellers by creating bespoke gateways for use with PaperCut. To see and download these gateways, please click the link below.
This is a free Windows tool that connects to PaperCut MF, it works out who has a Primary / Secondary ID,or both, and emails each person their own number. If someone doesn’t have an ID yet, it can create a random, unique one and save it in PaperCut for them.
The Selectec PaperCut Architecture Tool brings structure, clarity, and visual impact to the earliest stages of a project conversation. It helps teams explore requirements collaboratively, visualise an initial environment, and capture the right details for smooth technical follow-up.
The PaperCut Hive and Pocket Compatibility Tool (also known as the pc-compatibility-tool) is a standalone utility designed to test and complete Pre-installation checks, Troubleshooting client (edge node) connectivity. Test connections to PaperCut cloud servers and verify printer communication and port availaility.